[Resolved] Indian Overseas Bank — west bengal state electricity distribution company [wbsedcl] paytm payment gateway problem, payment getting stuck, amount debited from bank | |||||
Dear Sir, This is to inform you that I, Sohel Rahaman, residing at Malda, I have paid the electricity bill of July 2018 of Rs. 6494.12 only through "http://www.wbsedcl.in" by using PayTM payment gateway, and the Transaction Id is S30407711/1 on 06.07.2018 at about 12.15 pm, and the money was debited from my account but still the payment remains in pending or in failure state, hence the bill is showing in the above-mentioned site as unpaid till date and it is not showing the payment receipt of the bill for the month of July 2018 of Rs. 6494.12 only. Please assist me in this regard. I contacted with wbsedcl and paytm but both companies are not responding to my requests. And in wbsedcl's website, it shows that bank can only assist in this regard hence you are requested to revert the transaction and return the debited money into my account again as soon as possible. Was this information helpful? | |||||
Jul 20, 2018 Complaint marked as Resolved Dear Sir/ Madam,
The problem has been solved.
Thanking you. Indian Overseas Bank customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
I made a transaction through paytm to pay my electic bill of Rs.766 using my debit card on 13 july at 17:15:50.amount debited from account but not paid to ecom one97.logged a complain to paytm but they resolve the isssue it not their problem .problem is with bank.please resolve the issue & refund debited amount to my account.
Reply
Dear sir,
we have already raise complain to you that my Rs.4000.00 already deducted by ATM but it is not resolve till date, Details as are under
A/c No. [protected], Name- Serajuddin Ahmad, Mob- [protected]
ATM NO. [protected]
1. Copmplain No.[protected] dt. 09.05.18 of Patna Branch
2. CRM[protected] DT 19.06.18 OF Customer care
we have already raise complain to you that my Rs.4000.00 already deducted by ATM but it is not resolve till date, Details as are under
A/c No. [protected], Name- Serajuddin Ahmad, Mob- [protected]
ATM NO. [protected]
1. Copmplain No.[protected] dt. 09.05.18 of Patna Branch
2. CRM[protected] DT 19.06.18 OF Customer care
While transfer funds through IMPS, receiving error like funds transfer limit exceeded even for first transaction.
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