Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I tried to book a railway ticket from ndls to mzp. But due to some reason ticket did not book and amount deducted from my a/c. I am yet waiting for refund.

My ticket details is as below -

Transaction id: [protected]
New delhi (Ndls) mirzapur (Mzp)
Transaction date: 20 sep 2018
Transaction amount: 515.68
Payment status: late confirmation received from bank on[protected]
Failure reason: no response from bank

I was traveling in chennai mail (11027) mumbai to chennai on[protected]. I bought a bisleri bottle from the train. They have charged me 20 rupees.
In this bottle it is written 15 rupees. When i asked to the boy he told me in train it is 20.
I have a suggestion to display the price of here item in train.

What is the original price. They are not servilng railyathri bottle. Why like this??
My pnr number is [protected]
My seat number s4 55

My mobile number : [protected]

I have booked a ticket for konark express on 1st oct through upi and the money got deducted from my account but its showing as pending from bank. It's two days but no response received from irctc. This is really bad and becoming problematic as the tickets are getting filled. I am going alone and can't afford to travel when ticket confirmation is uncertain. If such a problem persists train journeys will become obsolete. Kindly look into this and resolve the issue as soon as possible.

Name - prakash chetry s irctc user id - pkc051216 mobile no - [protected] i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is [protected]@gmail.com my original correct id is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself, kindly look into the matter and take necessary action asap.

Dear sir,
My name is dipak patel. I m not regular using irctc before so i forgot username and password.

I forgot my userid and password for irctc, but my email id is [protected]@gmail.com.

My name is dipak patel. I m not regular using irctc before so i forgot username and password.

Please reply me for the procedure. Please needful me. Please reply me for the procedure. Please needful me.

Hi i have filed a tdr on 29/07/2018 14:05. When i check the status it is saying refund approved and the payment is under process but i have not received my refund
Registration no= [protected]
Pnr no.= [protected]
Journey date=29/07/2018
Refund approved date=28/08/2018
Refund amount (Rs.) 425
Payment by traffic accounts office
Mode of payment apo
Pay order series 0031
Pay order no. 0031548
Pay order date 30/aug/2018

But i have not received my money

Today on 3rd Oct 2018, ;I Mr.Anil Raje have booked online at 3 pm, two tickets for Anil Raje and Geeta Raje, AC 3 tier from yesvantpur to vasco da gama for 11 Nov 2018 for Rs.1145.98.I received sms from SBI bank that amount is debited from my account but I have not received any sms or email ticket PNR number. urgently rep[ly as fresh booking has to be made for same train. or send me the refund.

In chenagalpet railway station food is been served more than MRP. Seller removed the MRP from the food pack and sold more than that. Attached the image of food pack where the mrp is removed . Quality of food is very poor which can be seen in attached image . Please investigate on cell kitchen contractor chengalpet owned by p.k. Shefi. Not sure how many customers they have cheated till date.

In villupuram station plataforma number 4 canteen, rail neer is sold for 20 rs which is more than 15rs mrp. When asked they are saying normal water is 15rs which is not in stock thats y selling cold water for 20rs. Not sure how rail neer cost more than mrp only reason because its cold. If this is the case from how many customers they have sold the water and what are they doing with this extra money. Please investigate

Hi team,

My train 12623 got cancelled on 21st august 2018 due to bad climatic conditions in kerala. But i haven't received my refund till today (03rd october 2018). Checked with customer care, after someday tdr has been filed automatically for the cancelled train. Could see tdr status still as "cr registered". But not sure why tdr has been filed for the cancelled train, also taking much long time to refund the cash for the cancelled train.

Please take necessary actions for this. Also passengers are not getting notified when the trains are getting cancelled. That day my ticket was in waiting list queue, after chart preparation it got confimed and got message for ticket confirmation details. But i didnt get any messages or news for train cancellation, came to know after reaching railway station. This is not at all acceptable. Would like to escalate this issue. My day ruined because of this.

Train no: 12623
Train name: trivandrum mail
Journey date: 21st august 2018
Source point: chennai central (Mas)
Destination point: kottayum (Ktym)
Transaction id: [protected]
Pnr status: [protected]
Passenger name: divya babu

Hi,
I had booked train sleeper ticket from kannur to bangalore central on 27/08/2018. We received the message from railway station as train is cancelled.
Ticket amount not yet credited back to my account. If train is cancelled then not required to file tdr.
Here attaching the ticket and information from railaway station.

Please do the needful to credit my amount back to my account.

Pnr: [protected]

I have cancelled 6 tickets on 19th september 2018. I got the message that refund will be credited with in 5 to 7 working days. When due was over i checked with irctc customer care, they told it will be done in couple of days but till date it is not credited to my account. Bellow is the details
Pnr no # cancellation id # transaction id#
[protected] - [protected] - [protected]
[protected] - [protected] - [protected]
[protected] - [protected] - [protected]
[protected] - [protected] - [protected]
[protected] - [protected] - [protected]
[protected] - [protected] - [protected]

Sir i have allotted s4/14 (Ub) and s4/16 (Su) vide pnr no. [protected] (18605/rnc jyg exp) where i was requested for presence of berth as sl (Side lower) and su (Side upper) during e ticketing reservation process and also click on ticket issued only of chosen berth cnfmd but the same violated your prescribed and authorized formality and issed side upper and upper berth. Really i need one lower berth urgently as my wife have 6 months pregnancy and can't travel with mb or upper berth. Hence we may kindly be allotted berth as requestion in formalities of e ticket reservation and intimate the same.
Regards
Rahul kumar

Sir, during my journey from irinjalakuda to coimbatore on 02 oct 18, i was allotted with berth no. S3-39 & 40 in 16382 (Kanyakumari-mumbai exp). On purchase of tea, tea suppliers are overcharging for coffee. They are asking rs. 10 /- instead of rs. 07/- for 01 coffee. On asking, they were giving trivial reply. You are requested to take necessary action to avoid unnecessary duel with suppliers during journey and encourage them to be with nation against corruption.

Blaze antony
[protected]

Dear Sir,

With reference to PNR NO.[protected], Train No, 16382, Boarding Point - Trivandravan .Date 15th Aug'18

We were waiting for the train since morning 7.00am at Trivendram Railwaystation till the evening 17.30.

In the evening We had been told that train have been cancelled . I have filled TDR accordingly but my TDR is rejected.

Surprise with answer received by concern customer care executive and their arrogance. Its look like I have booked Tickets to only file TDR & claiming Refund.

Please help

PNR NO.[protected]

With reference to PNR NO.[protected], Train No, 22114, Boarding Point - Kochuveli.Date 16th Aug'18

We boarded train at 12.30am at Kochuveli station. Train were stopped near ALUVA & we have been told by TC that train is cancelled & going back to Kochuveli. I had filled TDR accordingly but still my TDR is rejected.

Surprise with answer received by concern customer care executive and their arrogance. Its look like I have booked Tickets to only file TDR & claiming TDR.

Sir, it has been more than 10 days i have cancelled my few tickets but i have not recieved my amt in my respective bank acc. Also i have been trying to reach customer care of irctc from 4 days they are saying our system has been crashed call after 10mins and this statement they keep on repeating everytime i call them. I am fed up with this statement. Kindly sir look into my matter. I am a normal indian citizen seeking justice.
User id-prtdas
Pnr-[protected]
-[protected]
-[protected]
-[protected]
-[protected]
-[protected]

Dear Sir/Mam,
I booked 5 train tickets on irctc app and I paid for it.But due to some emergency I partially cancelled 2 tickets before 48 hour from train departure time.But till now I did not get my refund and there is showing bank name is showing zaakpay PG on irctc app.Please help to solve my problem as soon as possible.I am attaching details of train tickets like PNR number etc.
Thankyou

Dear sir, i have booked a ticket from chennai to rameswarm 0n[protected].30 pm exp no 22661 date of journey[protected] amount rs.1125/- but detected from my account 1148.90. Why the difference. And more over ticket is not booked due to passenger not in same coach general 3a when not booked the ticket why money is detected when asked it is system mistake informed by irctc staff. Transactions id no [protected]. Date[protected] time 04.30 pm ticket not booked.
Kindly refund the amount ofrs.1148.90 by checking the above transaction id no[protected]

Hi,
I have booked 3 3a tickets from dvd (Duvvada) to kjm (Krishnarajapuram) for anga express with pnr no: [protected] dated 4th october, 2018. Booking date of confirmed tickets is 5th september, 2018.
Now, the purpose of my trip got changed and i want cancel my tickets. I have booked through the irctc rail connect official mobile application and now when i am trying to cancel my tickets it says "unable to fetch data please try again later". I even tried to cancel it through the official website but there is no use. The total ticket fare is inr. 4065. Please solve my issue