Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have booked train tickets of janshatabdi express. I have done payment but the train tickets are not booked. The money is deducted from my bank account. It shows no response from bank end. Please help me to resolve this issue. Booking transaction id is [protected]
Transaction status - pending from bank end. How much time required to resolve this issue......

Dear sir,
Kindly i inform to you railway wrong information show on his irctc.co.in portal. I do confuse and to booked the wrong e-ticket and i do cancelled the ticket and loss rs. 2260.00. After cancelled no any money refunded. My booking tatkal ticket details given below.
Booking date 22.09.2018, madurai to chennai pnr no.[protected], train no & name.12651 & sampark kranti.
So i request to you. Please find the attachment...

2 days ago (20.09.2018) i booked one ticket with irctc app (Transaction id - [protected]). The amount got debited from my account and i got the sms from bank also. But the ticket is not booked.
Irctc is saying that the amount is not credited to their account and the bank is saying that money is already credit to irctc. They where did the money go? If it is neither with bank nor with irctc then from whom should i ask for refund?br...

Sir,

I am traveling in pooja express from jammu to delhi. I have booked two dinner (Full thali) through irctc worker mr. Raja an amounting rs 80/- each.
2. At 800 p. M. He brought a packed dinner which was frozen. When i said to him the dinner is frozen he replied me meal hot and we will provide the same.
3. After that my colleague was same said to him the meal is frozen and he and his friend said to him same...

I have tried to book a tatkal ticket form begumpet (Bmt) to mumbai (Cstm) on dated 18.08.2018 for journey date 19.08.2018. Tr. No:12702

Ticket not booked due to choice of confirm berths not available.

Rs.540 debited form my account. Thru irctc txn:[protected]

Still now i didn't receive the refund to my account, same has informed to [protected]@irctc.co.in ticket#1693195. They closed the ticket no...

Booking transaction id: [protected]
Transaction status: pending from bank end

Pnr number :
Reservation id: [protected]
Train no./name: 12130 / azad hind exp
Ticket type: e-ticket
From: bilaspur jn (Bsp) 26 sep 2018
To: raj nandgaon (Rjn) 26 sep 2018 00:00 hrs
Booking date: 21 sep 2018
Quota: general
Class: sl
Ticket charge: 170.68
Service charge:...

I have booked e/ticket on 25.08.2018 from guwahati to new tinsukia through irctc portal. The details of the ticket are:

Pnr number: [protected]transaction id: [protected]
Train number/name: 15959 / kamrup expressbooking date: 17 aug 2018
From: guwahati (Ghy) 25 aug 2018to: new tinsukia jn (Ntsk) 26 aug 2018 04:25 hrs

Due to some accident in the route my train was cancelled and i could not come...

Complaint done previously not yet finalised.
Travel date...21/09/2018
Rnmishra male 69
Gcnands msle 62
Train no.17480 (Tpty puri exp
Class...ac two tier
Berth no. 8 and 10

We want lower berth.
Pnr no.[protected]
At the time of booking l had requested for lower berth and after payment l had alloted upper berth. Any way l am unable to travel in upper berth...

Dear sir I book ticket on17.09.2018 of 945 rupees transaction success from my free charge upi but not given time in IRCTC bani account so transaction failed shown by IRCTC ticket isn't booking same problem occurs for my next transaction of 1878 rupees on 19.09.2018 so request u to refund me of 945 and 1878 rupees as soon as possible so transaction success from my upi freecharge but not confirm by irctc....

Dear team,
I booked a ticket from IRCTC site on 21-July-2018 but my booking not completed and my money deducted from my account and still I not get any refund amount.
Transaction ID- [protected]
Transaction amount- 1680 Rupee.
And I also send my bank statement to irctc care
IRCTC complaint no. 1154728
Please help me to get my money Refund....

I have filed tdr due to train got late more than 3 hrs, but so far the amount is not refunded. Below is the details of tdr filed:

Tdr transactions details
Transaction id: [protected]
Train no./name: 12530/ljn ppta sf exp
Pnr no: [protected]
Date of journey: 03-jul-2018
Tdr details: reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date : 03-jul-2018...

I have booked train tickets of janshatabdi express. I have done payment but the train tickets are not booked. The money is deducted from my bank account. It shows no response from bank end. Please help me to resolve this issue. Booking transaction id is [protected]
Transaction status - pending from bank end. How much time required to resolve this issue....

It's very very sad to travel in this train services as the facilities provided are not worthy.. The seats which we got has leg paddle which are not working.. The smell from the washroom is horrible.. The bad smell is coming from the time the journey starts at secunderabad.. The hand support is even not useful.. The place is very conjusted.. Overall it's not up to the mark.....

Amount is not creditted status showing cr registered

Pnr number : [protected]
Train name : ernad expresstrain no.: 16606
Nagercoil jn (Ncj) ernakulam jn (Ers) tdr filing date : 20-aug-2018 13:42:44 hrs
Quota : general (Gn) class : second sitting (2s)
Tdr status : cr registeredtdr zone : southern railway (Sr)
Tdr reason : train diverted and train not touching boarding station. Tdr filed date...

Hi,
I am also facing the same problem as refund on cancelled tickets is not credited to my account even after 10 days.
Bank customer care informed me that irctc has not given refund instructions to bank and irctc is not accepting this statement.

Did you get your problem solved? Please guide me how to register irctc complaint and on further proceedings.

Thanks,
Kirti panchal...

Sir we r paying 2550/- per person from mathura to mumbai in agustkranti on 18th september 2018 and food service in train is not given snacks to us so my complain is provide snacks to mathura bording passenger because u r charging same fare as delhi to mumbai passenger and we also paying same fare from mathura to mumbai if any rule is snacks given only delhi boarding password then pls give me that rule link
Pls reply my email id is...

I'm alok kumar from bihar
I have an account on irctc
Username : kralok007
Registered mobile no is [protected] and email id is [protected]@gmail.com
I forgot its password
I'm trying from last two days to change my password by using forgot option. I'm not getting otp on my registered mobile no [protected]. Irctc doesn't provide email id otp.
Please help me!...

Dear all,

I sent a mobile verification code request several times but i never received the otp mobile.
I sent also 2 mails to your support team but i'm still waitin an answer.

Could you ask to irctc support to send me an otp for my mobile veritfication by mail?
My id is mumbay2018
My email is catherine. [protected]@gmail.com
My mobile is +[protected] (It's a french one)

Best...

I booked ticket but it showing pending from bank end. This is my last transaction detail that is showing at irctc a/c..
My a/c no. Xxxx5054 (Albank)

Saturday 22 sep 2018 pending from bank end

Pnr number :
Reservation id: [protected]
Train no./name: 14014 / sultanpur expticket type: e-ticket
From: anand vihar trm (Anvt) 22 sep 2018 to: sultanpur (Sln) 23 sep 2018 00:00 hrs
Booking...

Sir,
Newly i created account in irctc. For verification i got mobile password but unable to get email password.
Because of this unable to navigate inside of the app. If i wanna start newly it showing that email and mobile had already registered.
My user id: jalliraju
My email id : [protected]@gmail.com
Please help me to overcome from this issue.

Thanks
Regards...