Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

920₹ was deducted from my account while I was paying for IRCTC. But irctc did not recieve any amount. And still after 7 days of this instance, I did not recieve any amount.
Transaction number of Bhim was raxorpay.[protected]@hdfcbank is[protected]
I have filed my compliant to all the shareholders in this case, that is, IRCTC, my bank, Bhim app but of no avail. Kindly look into this issue.

I was trying to book a ticket on IRCTC from Payzapp app through Bharat QR code, but unfortunately money got debited from my bank and ticket did not got booked. IRCTC however shows the Paymenst Staus as Pending from Bank End. IRCTC Transaction ID is [protected]. The payment gateway used State Bank of India Debit Card for the payment. Kindly help out with this ASAP.

1. Cancellation i. D.[protected]
Cancelled ticket detail train no 12130 -
Azad hind express from champa to
Nagpur pnr no [protected]
Amount 710.00 was not refund

2. Cancellation i. D. [protected]
Cancelled ticket detail train no. 22648 -
Korba express ticket from nagpur to
Korba. Pnr no. [protected] booking
Amount 830.00 was not refund

Hi,

I have registered my NRI number and had paid NRI registration fees as well. However, i am unable to receive mobile verification code in my updated NRI number. Further, i have 8000 INR in my e-wallet which i am unable to use for booking, as i am unable to access my account.

I have been sending emails and made limiless calls to the irctc customer representatives. But i have got no positive response. Everytime i have got new ticket numbers. And whenever i follow-up checking the status of my ticket numbers, i have been assigned a new ticket numbers. This has been going on from past several months. This has been my worst experience with irctc.

I hope and i pray by means of this forum, there will be some solution to my concern.

I did not get the refund 930 rs. Credited to my credit card. When i emailed irctc about it, they simply sent a screenshots with reference number and all but what can i do with that when the amount is actually not credited to my account? Kindly, refund me my money or i will have to seek court's shelter. I have added the screenshot of the cancellation and refund status which not not true. Numbers written somewhere can not be a fact to run away from truth. The truth is that i have not received the refund. I can show you the entire statement of my credit card.

Ticket not confirm but debited money my account. Transaction made by debit card.
1) irctc pca:[protected]: [protected] irctc e ticketing on 14-oct-2018 amt - rs. 585.49.

2) irctc txn id-[protected] on 14-oct-2018 amt - rs. 585.49.

3) irctc txn id-[protected] on 14-oct-2018 amt - rs. 585.49.

Total amount deducted rs. 1456.47/-
Humble request, please refund my deducted amount at earliest.
My account is nil & i have no money for travelling.

Hi all,
I've planned few tickets for my journey to home town 4 months ago, but few days ago i just verified tickets but they were not there how is it possible, i've msg for that ticket but they are not appearing on my account is there any bug or we need to keep evidence for every ticket. Ui is good but if not able to see booked tickets
Because of it i've booked tickets twice is thus another way to collect money from middle class?
How a middle class family men travel if this happens with every next one..
Or please let me know how i can get my tickets which i' be booked..
Please help me out for same..

Thanks
Ujjwal

I am a working woman travelling from hindu college to chetpet daily. At 9.09 am there is a train no.43412. After that there is a gap of 25 minutes until the next train ie. 9.34 am. If it is late then we have to wait for almost 45 minutes. Crowd gathers during this time as it is peak hour. Many working people suffer due to the undistributed train timing that too during peak hour. The train timings should be scheduled keeping in mind the demands of the public. The same timing is followed for years. Please bring some changes for the welfare of the public. Atleast provide train in 10 mins gap during peak hours. Also new routes like direct train to tambaram can be included as there are direct trains for velachery. Almost everyone getting down at central rush to park station for catching tambaram train. If direct trains to tambaram are included in this route, it will be very useful for public. Please do the needful

Respected sir,

You are requested to kindly look in the fisibility of garibrath train between mumbai & chandigarh/ kalka as lacs of tourist traffic is available, who r going to himachal visiting shimla /manali

Your train no 12909/12910 which is running up to delhi / nzm also can be extended up to chd. For the purpose.

Your's faithfully,

Hemant prahladka

Dear sir,

I booked a ticket today morning, through online. My bank account debited 2924.25 rs as well. But still the ticket status showing "pending from bank end". Can you please help me to get my ticket.

Reservation id: [protected]
I had registered in irctc site earlier for ticket booking.
My user id is :lbaji
I go through the steps for booking, later it ask for the bank details and i provided my south indian bank account. I logged in and entered the otp send from bank to my mobile. Later i recieved the message from bank that 2924.25 rs has been debited. But the ticket not issued even no pnr number showing.

I booked a ticket on 12 October 2018 from sealadah to samastipur junction front Ganga Sahar express through irctc e-ticketing application. The ticket was not generated but the ticket value was deducted from my account. The same is required to be credited back into my account. Refund the amount as soon as possible. The transaction details screen shot is attached with complain.

I purchased a ticket online from tenkasi to chennai by '12662' podhigai exp on 2nd december, 2018 at around 3.30pm. I used my debit card of axis bank from-where rs. Inr 385.00 is debited debited on[protected]:56:06 (As per sms recieved in my mobile no. [[protected]]). But i found neither any ticket nor any booking history. Ticket not generated but amount deducted

This is regarding gurudev express train no 12660- shalimar nagercoil express.The train was late for cyclone and again it was late for 8 hrs for no reason.I had a exam on 13.10.18 which i missed because of this delay.I am really disatisfied and harassed by the delay .I boared the train on 11th and get out it on 13th.late for no reason.Please submit and take proper action or else i would compiled me to submit this complain to Cm Mamata Banerjee through my channel.
Regards
Munmun goswami
[protected]

I have booked tkt on 27 sept in train no 11054 (Doj 28sept) (Pnr no [protected]) from allahabad junction to jabalpur but on that day train did was diverted and not come to allahabad junction, so i did not travel in that train. When i filed tdr the central zone inform that on 28 sept train was not diverted.. When i inquired about this i came to know that train did not come to allahabad on 28sept because of some work going on the railway line. My request was repudiated illegally.
You are requested to look in to my matter and resolve it otherwise i will force to take legal action against you.

Sir
The below tdr refund approved, but still amount not credited back in my account

Ticket/journey details

Registration no. :[protected]
Pnr no.: [protected]
Journey date: 19/08/2018
Class: sl
Train no. : 07115
Train name hyb kcvl spl
Station from ed station to qln
Date of booking: 14/08/2018
Total ticket fare (Rs.): 1125
Transaction id [protected]


Tdr details

Tdr date 19/08/2018 18:52
Case registration date: 25/08/2018
Case registered at office: southern railway
Dealer id: ecrcmas3
Dealer alloc. Date 01/sep/2018

Zaakpay.com — refund of irctc train ticket

1 review
Amitcdhruve on oct 13, 2018 mark as resolved

I have booked a railway ticket thru debit card via your payment gateway. But till date i have not received my refund amount in my bank account. Detail of ticket booking and cancelation as under.

Cancellation/refund id: [protected]

Refund amount: 4180.0

Refund date: 10 oct 2018

Bank name: zaakpay pg

Regards,

Amit dhruve

I had to book a tatkal ticket through irctc app the amount was of 1020.98 rs. Was debited from my bank account but didn't got any ticket cause no ticket was available on 12th of october,
Plz refund my amount. Rs1020.98 on pos [protected] at indian railways cateri txn# 278013 (Bank statement sbi).

It is showing that amount not received from bank and the bank name is zaakpay pg.

So kindly refund the amount to my sbi bank account from which the amount was debited.

According to indian railways if train late more then 3 hr, the ticket amount will be refunded back to the account (When we cancel the ticket or file tdr).

But when i tried to file tdr only cancel option will appear on irctc site, and i cancel the ticket (Train late approx 4-5 hr).

No amount will be refunded.

Pnr no-[protected]
Train no-14207
From lucknow to delhi
My complain no-w/nr/lko/[protected]

I am abha rani. I have done ticket reservation on 21 sep 2018 with pnr number : [protected] with transaction id : [protected] from new delhi to patna. I did not get the refund of the ticket after cancel it. I would request you to please return my money. I am also attaching a screen short of my irctc ticket. Please also go through that.

Regards
Abha rani

I unable to see my booked ticket history after login with irctc.co.in. I booked a ticket to journey of 15/10/2018 and want to take a print out, but the list of booking tickets has not displaying inside the irctc login.
You are requested to kindly update the booking details at the earliest, enabling I got print out of irctc booked rail tickets also. .