Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I never receive seat as per my preference. Then what is the point of asking preference. Even if the 200 seats are available then also i will not get my preferable seat. I don't understand then why the hell you provide the option of seat preference. How much trouble it is when we are booking for old age people. How about making some changes or simply removing this option from your app. Because it is really annoying....

Dear sir/Madam

I made a ticket booking yesterday on irctc via payU (, booking transaction id-[protected])but money got deducted from account and ticket hasn't booked yet...It showing pending from bank end..so i request you to solve my queries a s soon as possible. I am also adding screenshot of my last transaction.

Reagars
Kaneeshka kunal...

Hi,
I am in the process of trying to verify a new irctc account so that i can buy tickets on cleartrip.

I have been complaining for 6 days now but i still haven’t received the mobile phone otp. The email verification is done but i still need to verify the mobile number so that i can get into the account and start buying tickets.

My username is beckiepalfreyman1992.
I have paid the fee in order...

Please change my mail id my user id abt1960 in this account change my email id my new email id "[protected]@gmail.com"
If you want give any responcse send me mail on "[protected]@gmail.com
I am waiting for your reply i hope you give me positive reply
From
Anil toshniwal,
875 a+b sadashive peth, gangasagar apt pune 411030
M [protected]...

I ve booked 4 tickets from. Chennai egmore to tirunelveli by kanyakumari express on 08.10.2018. Out of the 4 tickets two were availed with senior citizens concession. After payment through my icici bank a/c i got a msg like 2 lower berth criteria not met. Amount of rs.1252 got debited from my a/c and ticket not confirmed. So i should get it refunded, so that i can book confirmed ticket again. I would like to get a reply. Thank you...

Steps to recreate:-

1 Go to IRCTC page https://www.irctc.co.in
2 Enter
From= Pune
To = Bhopal
Date = 3 days after todays date(example on 20/8/2018 i will select 23/8/2018)
3 Click on find trains.
4 On top right select Quota- Tatkal.
5 Click on "Check availability & fare" button in front of jhelum.

Current Behaviour:
1 Page Keeps on loading.br...

While booking a ticket on IRCTC, money was deducted from my credit card but IRCTC website is showing pending from bank end.
Payment is deducted instantly but ticket is still not booked

Date- 20-Aug-2018
Booking transaction ID- [protected]

Email ID- [protected]@gmail.com
Please help to resolve the issue

Request a refund of the deducted amount...

I had booked the following tickets for my parents - both senior citizens.
Their onward train from cbe to mas on 17-aug was "cancelled due to unavoidable circumstances" as per sms received from indian railways.
Hence they could not travel from cbe to mas, as there was no ticket available in alternative trains as well for 17-aug.
Since they could not travel onward, they could not travel on the return ticket on 18-aug as...

Sir

The pnr no [protected]
Details as

Ticket details
Transaction id : [protected] pnr no. : [protected] train no. / name : 15006 / ddn gkp exp
Date of booking : 07-jun-2018 class : third ac quota : general
Date of journey : 19-jun-2018 from : ddn to : rmu
Boarding at : ddn date of boarding : 19-jun-2018 reservation up to : rmu
Scheduled departure : 15:25 hrs br...

*PNR:[protected]*

*Train 19166* is delayed from DARBHANGA JN. No action has been taken. Train was moving very slow and halted at all stations for Hrs and Hrs. No AC, FANS, No food, No water in Coach, No Toilets cleaning. Irresponsibility can be seen. Journey was pathetic. Is there any one on this to respond ? Passenger is Diabetic and suffering with low sugar as no PANTRY and Train was 16 Hrs delayed. Lodged so many complaints...

Sir my refund is not submitted to my account sir I made a payment in IRCTC for ticket booking but personal reason I have to cancel my ticket
Date-11/08/2018 sir please help me
Sir please help me
Sir please help me
Sir please help me
Sir please help me
Sir please help me
Sir please help me
Sir
Transaction ID-[protected]
Refund id-[protected]...

I had done irctc transaction on irctc mobile app for train ticket booking from jolarpettai to salem for three passengers on 29-april-2018 for
Rs. 495 paid from my indusind bank savings account no. 160xxxxx825 at bangalore using my debit card no. 43x3-xxxx-xxxx-x975 through
Razor pay gateway.

The amount got debited but do not see any irctc booking id correspondin
To the above transaction on my irctc login....

We are travelling from belapur to kolhapur. We apologize that we were not carrying 2 people's ID card but we were willing to gave them photocopy through what's app. But an officer A.R.Kulkarni was totally misbehaving with us as if we didn't had any ticket or we were doing any crime. She first asked for 1000 RS to solve then we asked her about her ID then she asked for 1890 RS and was rudely driving us to police. We were willing to provide...

Name - trinadh amerisetty. Irctc user id - a_trinadh. Mobile no - [protected] i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is - trinadh. [protected]@yahoo.com my original correct id is trinadh. [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself...

Myself farheen. My user id is fr742_8 and i have entered my mail i'd insomniacjesie.[protected]@gmail.com which is wrong and my correct e mail i'd is insomniacjessie. [protected]@gmail.com. I am writing this to you because when after the registration is complete and when i am opening i am asked to enter the otp send to the mobile number and email id which has been feeder while making the registration. Please do the needful. As i need to book a ticket soon....

On our journey to Puri from Kharagpur IRCTC vendors sold us breakfast of the following :
1. Bread butter (4pcs)
2. Omlete -01 pc
3. Ketchup - 1pouch
@ Rs 50

Where as the std menu is @₹35 with 02 pc bread+ 01 omlete. But the person did not mention any information earlier.
That too without any bill.
Same issue at the time of lunch also.
I asked for the complaint register but...

Dear concern, i booked my train from pathankot to delhi on dtd. 14/07/2018. Of train no and name is - 22430/ptk dli sf exp' pnr no - [protected]., and had to paid 1470 but at last i cancelled my both tickets and it after that railway confirmed refund will be paid rs. 730 after deduct cancellation fee of rs. 740/-.. But unfortunately i did, t received refund in my respective account. Pls do the needful for the refund....

Dear sir/madam, i had booked a ticket from ald to ndls journey date 31july2018, but the train got late from more than 03 hours. I had filed the tdr on the same day at 01-aug-2018 03:50:48 hrs. The status of tdr showing cr repudiate. I was waiting for the train but the train got late so much so i have filled the tdr. Please help me on this asap. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours....

I have been a regular user of the internet ticket booking system of irctc and have done many reservation in the past successfully. No complaints until now.
On 30 july 2018, i tried to book berths for my wife and myself on a train from pune to hyderabad. I followed the normal procedure till making payment. But, instead of getting the screen reading "congratulations! Your ticket has been booked..." my screen showed as if i've been logged...

Today on 13th august i'm traveling from panvel to thrissur by train 12618 nizammudin - ernakulam sf express coach s1, berth 44. Tea is sold only at rs. 10/- instead of rs. 7/- published rate. I had to pay rs. 10/- for tea and along with tea i was forced to take one packet of two arrow root biscuits. I told the vendor i do not need biscuits but he said there was no other option....