Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Name - sanmugapriyan irctc user id - priyan0305 mobile no - [protected] i have mistaken in my irctc registration by entering the wrong email id. Wrong id i have entered is [protected]@gmail.com my original correct id is [protected]@gmail.com kindly i apologise for entering wrong email id and support me to change the correct id or change by yourself...

Hi,

I have been following up on my issue since last 3 weeks continuously but i am not getting even a single response from your side.

This is ridiculous customer service. Because of your carelessness, i am unable to book my train tickets at all using IRCTC loyalty account.

I have already shared required screenshots for the error in emails to [protected]@irctc.co.in & also contacted customer service numbers...

For last 10 days website is not showing my account details, hence unable to see my booked ticket history. Can any one help me to fix this problem.in case i need to cancel the ticket, i need to go to my account which is not working. The old website was much better than the new one. I really do not understand what irctc is trying to achieve

Thanks in advance...

Irctc — refund for failed transaction

Reviews
Ramji chaudhari
Submit a complaint
Dear sir/madam,

Please refund amount sir of rs.1868.87 for a failed transaction. Transaction id [protected].
Gateway booked: state bank of india debit card 459xx6907 for a purchase worth rs. 1868.87on paytm wal 1210203 paytm txn #[protected]
Qgota - tatkal
Tran: smnh jbp expres (11463)...

Actually, i tried booking a train between kharagpur and chennai central (12839 / hwh mas mail) almost seven times and seventh time my ticket got booked successfully. Before that i struggled booking six times with failed transaction issues.in that three transactions doesn't matter at all because i had not entered my otp but the other three transactions i entered otp and entered continue and i received the failed message only (Its coming session...

I booked a ticket for south bihar express on date[protected]From rajendra nagar to jharsuguda) pnr no. [protected]
The time of departure was 20:25.
Earlier it was rac but today after the chart was made i received the message of confirmation of seat no. 22 coach a2. But there was no information regarding time of train. So as per the scheduled time i reached the station on time (8:15) but the train had left by then, at the counter...

Hi, i am nikhil from nagpur, currently doing job in chengalpattu, chennai.
Today i. E; 25/08/2018 i had my train @3.45 pm from chennai central to my native nagpur. To reach chennai central station i usually take local train from paranur station as it is most economical and convenient mode of transportation for general public. The timing for the local train was 1 pm, 1.50 pm l. Since my train to nagpur departure time was @ 3.45 pm i...

We are not provided with the juice or the soft drink which we were supposed to get. When we got down from the train we saw the whole box of juices which we didn't get. We also didn't get the soup which we used to get before our dinner. We are spending so much money for food and we are not getting that much satisfaction we are supposed to get. We hope the higher authority will look into this matter and take prompt action.
Pnr no.-[protected]br...

Hi, this is aniket dey, on 23/06/2018, i had booked a ticket from irctc through a sbi card. My 1st transaction was failed. I thought refund will be updated with in 3/4 days, but still now payment not refunded.
Please check the attachments. My user id haimantisu, my reg mob no [protected]. Please solve the issue asap
Thanking you
Aniket dey
Mob: [protected]...

I have booked retiring room at pune sation on 2-sept-2018 at time 20.00 to 8.00 am. Tid : [protected], date of journey 3-sept-2018 (Pnr no [protected]), but i could not received confirmation massage on mobile and email due to internet problem. Kindly request to you pls send booking conformation on my mobile number and email. Pls do the needful.
Thanks...

The ticket was cancelled on 15.08.2018
Cancel id [protected]
Another cancel id [protected]

Even after 10 days the amount was not credited to the account
It is mentioned that refunded.
Instead of debit card bank name mentioned as zaapakpg and for other one
Mentioned as credit card/debit card (Powered by hdfc)
What is the reason for non credit
The delay is unnecessary....

Sir, yesterday 23-08-18 i travelled from vizianagaram to tirupati on puri-tirupati express no. 17479 with pnr no.[protected] under lower berth/sc quota.
After getting up in the morning i find to my dismay there was no pantry car
Service in the train. Just to have a cup of coffee/tea i got down at each and
Every station (Except vijayawada) in all the irctc stalls they were telling that
Either the machine is out...

I travelled from bangalore to chennai by 12008 shatabdi
In evening around 5.30 we were given one cup cake, a packet of alubujia, kachodi, coffee worth rs 35. The dinner was 3 parottas or briyani and one cup of curd. Earlier for dinner we used to get, parottas, subji, dall and rice. Now welcome drink, soup are also missing.
Reply [protected]@gmail.com...

Food quality is worst in gatiman express.
Traveling in the train from gwalior to new delhi in coach c4 and the food provided in the train is stinking and rotten.. It was smelling so much and when complaint it was told that may be your food is spoilt...
For a passenger paying so much money and the food just worst in one of the fastest train of india...

I got reserved (To my wife) a e-ticket to 17229 sabari express from guntur to secunderabad on[protected] for rs.190/-. My pnr number is [protected]. But, the train was cancelled by railway authorities due to floods in kerala. They have also cancelled my ticket and gave me refund of rs.70/- (Less amount) by deducting cancellation charges of rs.120/-, which is against railway cancellation terms & conditions. As per the railway policy the full...

Hi,

Booked ticket on irctc using internet banking amount debited inr 451.80 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. I still don't know that whether the ticket is booked or not. So, i booked a new ticket after few minutes. Therefore, i want my money which i have spent for my first transaction of rs.451.80....

Hi,

Today 23rd aug. 2018 i booked ticket from pune to bhopal for 24th aug'18 in tatkal, money deducted from account but i got message ' transaction pending from bank end' at time of login.
Icrtc user id - km121
Booking transaction id = [protected]
Payment mode : bhim @upi

Pls. Look in to matter.


Thank you!...

Sir i have booked the tickets through irctc

I am pretty sure i have taken the senior citizen discount for 2 passengers
Mukund kothari (My father) 77age
Anil (My uncle) 64 age

After booking the ticket they charged me 9030/-

And in print out it shows that i have not opted senior citizen discount

Then i have refill the same page with diffrent irctc id and it shows the...

I am a regular traveler in trains. During journey in hatia-puna super fast express train no. 22846, their was lack of maintenance, repair and cleaning services in almost all the toilets of this train. Some where water is draining from toilets to compartment inviting slippage of passengers in exit passes in running train, some where taps are not working, the door locks, tap pipe, flush button etc are damaged. Pantry car is not available, contactor...

My pnr no is [protected] booked for 11 aug 18 first class ac cabin as i had baby. On the journey date coach is not available. Railway people said coach is damaged. And they had alloted seat in 2a. It was not possible for us to travel. Spoke and requested deputy commisioner also at station for help. But in vain. On his advice i filed tdr. Today tdr status shows repudiate. Reason tte has not submitted certificate. Is this mean railways is not...