Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi,
I have booked 3 3a tickets from dvd (Duvvada) to kjm (Krishnarajapuram) for anga express with pnr no: [protected] dated 4th october, 2018. Booking date of confirmed tickets is 5th september, 2018.
Now, the purpose of my trip got changed and i want cancel my tickets. I have booked through the irctc rail connect official mobile application and now when i am trying to cancel my tickets it says "unable to fetch data please try again later". I even tried to cancel it through the official website but there is no use. The total ticket fare is inr. 4065. Please solve my issue

I was making new id and i verified my number with otp but i couldn't verify my email id as when i saw my email id i typed it wrong.
Wrong [protected]@gmail.com
Correct id - [protected]@gmail.com
Please change this or help me change it. My user id is cptcrunch. Also note that i have just created my account and only my mobile no. Is verified via otp.

Rs 270 debited from a/c *0223
Hii sir,
2 days before i have booked my tickets 4times from irctc connect app and 1 time by using icici continuously due to failed transactions... Always it is showing that pending from bank end but my money is being deducted,

Money is debited from bank. But it is showing that not booked. What to do now? Will it be cancelled? Can i book another ticket? Or else wait?
Still pnr number not allotted, tomorrow is my journey date...

My mother (Sudha devi agarwal) along with 2 of my relatives (Rekha devi tekriwal & anju agarwal) are traveling from puri to purulia jn (Prr) dated[protected] in purushottam express (Train number -12801) where in they somehow forgot to carry their photo id proof but they have valid tickets in the sms with their respective names. But unfortunately the tt in charge is adamant on charging the penalty & harassing women passengers by way of charging penalty. For the purpose of same, we have also sent their valid id proof through watsapp but still he is not accepting the same.
As a matter of fact, applying the principle of genuineness, the passenger should not be harassed on these grounds especially in case of women.

Please look into it & take immediate action so that we may continue to avail railway services.

Standing with the government initiative of women safety!!

Hope we hear soon from modiji government!!

Regards
Ca abhay agarwal

I booked ticket of tejas express from thane to kudal. As per information firstly i was impressed of services which tejas express provides but when i travel i fully disappointed. They served us very low quality food. That was not upto the mark that day i complained immediately but no any further action was taken from railway. They should provide good food.

Hi,

I booked a ticket for 4 passengers from agra cant to amritsar for train number 59386 / panchvalley pas for sleeper class on travel date of 6nov 2018. The amount got deducted from my bank account but it shows in irctc site as pending from bank end. The transaction id is [protected]. Kindly check the same and help with this.

Thanks,
Arpan

I have done transaction on irctc (Reservation id-[protected]) through free charge but irctc show transaction is pending from bank end while free charge show transaction is successful. I do not found my ticket anyway on irctc it only shows transaction is pending from bank end.in this condition neither i could book another ticket nor i got my money back then what i do

I checked seat availability in irctc next gen site from akola jn (Ak) to chennai central (Mas) but seats are not available, then i check from surat to chennai central (Mas), there seats are available.

Now i want to book ticket from surat (St) to chennai central (Mas) but want to boarding at akola jn (Ak) but i didn't see any provision to change boarding station on irctc next gen site.

Dear sir,

I have cancelled the following three tickets booked through irctc app
& the payment made through debit card, the details of which are as
Under;

Pnr no. [protected]
Ii) date of journey: 09.09.2018
Iii) date of cancellation: 09.09.2018
Iv) amount of money to be refunded: rs. 555/-.

However, the amount has been credited to your account whereas i do not have any account with you.

I kindly request you to credit the said amount to my sbi account through which i have made the payment through debit card

Thanking you

Yours sincerely

Keshav karekkadu

Swapnil dagwal
Attachments
Wed, sep 26, 5:12 pm (22 hours ago)
To tdrprocess

Dear sir
My pnr no is [protected]
Train name : sevagram exp train no.: 12139
C shivaji mah t (Csmt) dhamangaon (Dmn) tdr filing date : 14-sep-2018 15:29:35 hrsmy user name - dagwal1432
Main problem my bording station is csmt so this day train is not reach csmt and cancel train so i am not reach my destination so plz i want my refund mony
And other information check in your railway department so help me other wise i was going to consumer court. This my last try pleas find the attachment

Hi,
My pnr number [protected] taj express refund of rs 935 is still not refunded in my bank account, my mobile number is [protected]
E-mail id - g1aman. [protected]@gmail.com
Please give the amount to my bank account as soon as possible, i'm very worried i took train on"26/09/2018" the money got deducted but amount not got refunded
I request irctc to call me to get more info about bank details and further process my refund :
Mobile : +[protected] or
Mobile: +91 [protected]
Mail: aman. [protected]@gmail.com

I have created an account on irctc. It’s now more than 6 months. I don’t receive a otp code to verify my account therefore can’t move forward. I have sent more than 50 emails to [protected]@irctc.co.in
User anjanmulji
Email [protected]@yahoo.com
Mobile[protected]

I have also paid rs 100 in march 2018.
I am registering from a country outside india. Have called irctc care more than 5 times but they don’t understand my problem. Emails get different responses irrelevant to my problem.

Pls assist.

Last 2 days (from 25.09.2018) trying to book ticket for my parents ( 68 & 62 yrs) from NDLS to Hwh/ Sdh travelling date 05 / 06 / 07 Oct 2018 with at least one lower berth. Every time booking failed due to condition 'atleast one lower berth not met". There were train ticket available during booking 311 nos, 121 nos. failed transaction attached.

I have travelled in both the trains in rajdhani and duranto express but the food quality is so poor and i had paid for that irctc take my money have to give service .
1.I had ordered an non veg but during the journey i get to know that there is no non veg items available
2.food quality is very poor
3.the most of the trains are late .we paid for exact time .if you irctc waste my time who will pay for people time .
4.i never reached my destination in exact time that's may be 2 or6 or 15 hours journey.

Purchased ticket by ac-iii tier for kolkata-pune by duronto express for journey on 12.01.2019 under transaction id [protected] darted 25.09.18 through irctc mobile application and payment made through phonepe. An amount of rs.2647.48 deducted from my bank account through phonepe, but no ticket issued. It is confirmed by the phonepe that the amount has been received by irctc. Please specify the status.

On 13/09/2018 we were booking ticket but the transaction was failure but the amount got twice time debited i.e. 1321 two times respectively. Then another ticket on 20/09/2018 of Rs 2012.04 we booked another ticket it also gone transaction failure and amount has been debited but still no refund of any transaction. so we wish to look into the same issue. Thank you.

Pnr [protected]
Borivali to surat,
Lok shakti exp. (22927),
Sl, boarding :20:19hrs.24sep.
Arrival :00:22 hrs. 25 sep.
Jagdish bhagat (Pqwl/48)
Naina j bhagat (Pqwl/49)
Transection through
http://paytm.com/care
Amount of 265rupees.
As per rules waiting list ticket cancelled automatically after chart prepare but amount of 265 rupees not credited yet.

PNR [protected]
BORIVALI to BHARUCHJN
LOK SHAKTI EXP (22927),
SL, Boarding :20:19 hrs.24 Sep.
Arrival:01:22hrs. 25 Sep.
MANISH SHAH (POWL/45), N.C KAPADIA (PQWL/46)
Transection through
http://paytm.com/care
380 Rupees
as per rules waiting list ticket cancelled automatically after chart prepare but amount of 380 rupees not credited yet.please solve issue as soon as possible

Today morning i tried to book tickets to my native. While booking money got deducted from my account but site showing transaction failed so i tried to book same ticket same thing happened. I tried contacting customer care. After several attempts i got connection to customer service person. A lady picked up call. She's didn't respond to me in the way and in middle of the conversation she cut the call. This is the way irctc responds to complaints.

Hi,

Booked ticket on irctc using razor pay amount debited inr1337 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to sya anything as their system is always problematic. Kindly confirm as neither i am able to book new ticket nor i am able to get the status of the booking. The messagew recived from my bank as below:
You've paid rs.1337.04 to irctc via phonepe from your allahabad bank account.