Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

My irctc profile id "amolkoshti" was complete and i booked several tickets. But now my profile dose not showing my contact no. And displaying error that my profile is incomplete. I tried to update contact no. But it displays that this no. Is already registered. I called several times to customer care but no. Is always busy or no one receive call.
They should update my contact no [protected] from old database....

I made a online train ticket booking using irctc's unreserved ticketing app uts on july-30-2018... The payment amount would be 175 rs... I used to pay the amount through upi using google tez app. The amount would be deducted from my bank account but the ticket was not booked... So i am extremely disappointed... Then i called a uts helpline and described my issue they said that money would be reversed to your bank account within 3 working...

I had booked a ticket via irctc website for pnr [protected] and filed for its cancellation, about 7 hours before time of departure. I tried filing the cancellation via irctc website, but it was failing. I mailed the screenshot to customer care. Next, i called customer care and they advised to send mail to [protected]@irctc.co.in.

I sent mail for cancellation to [protected]@irctc.co.in 7 hours prior to time of departure for the ticket.br...

Train no 12675, morning 6.10 (4aug) travelled from Chennai to erode... I got a dhosa with chutney from train pantry and it was already spoiled we ask them to replace another but he refused that.. we lost our money for the mistake of pantry. Also worst response from the pantry person who served to me.

NOTE: Take strict action against the respective railway pantry person....

I had booked train ticket on 01/08/2018 for sunil ch barman and sunanda barman for tista torsa exp-13142 towards journey date on 09/09/2018 from ncb to sdah against sleeper reservation. After some time i can find in my mobile that my ticket has not booked and my booking transaction id [protected] is failed. Payment status shows pending from bank end and failure reason-no response from bank. Bank name shows paytm m. My ticket was not booked...

I have booking tickets with pnr number [protected].

I have categorically applied for 2 lower births as there is 1 senior citizen female & another female with infant travelling.

But when the tickets got booked i have got upper birth & side upper for the 2 ladies.

Please suggest why this is done when i have already opted for the “book, only if 2 lower births are allotted) option.

In...

Dinesh chandra das i have booked retire room on lokmanya tilak terminus online tid [protected] ref no 1166175 on 15 september 2018, booked not mail received pleaese request mail my mail id [protected]@gmail.com my account was debited on 02 august 2018. Any contact no not pick or no complain register in [protected] any case contact me [protected]...

Below are the details :
- transaction date : 31 july 2018
- irctc user name : faizan siddiki
- irctc used id : hullubaap
- email : [protected]@gmail.com
- contact # : [protected]/[protected]
- transaction number : [protected]
- i booked tickets yesterday for 2 members of my family from nzm to bdts on mobile app. For payment i selected the mobiwiki for online payments.
I opted net...

It is submitted that I was travelling from Hazrat Nizzamuddin to Pune on 3rd of July, 2018 via Goa Express. My PNR no. Was [protected]. When the chart was prepared my ticket was in RAC. I was 2 months pregnant and was also carrying my 1.2 year old daughter with me. I requested ticket checker to kindly allot me seat if vacant. The TT used very harsh words and was giving false hopes from 3 in the noon to 10 in the night. At 10 in the night a...

Dear sirs!
It has been 2 month since i registered on your irctc system (5.06.2018).
I paid special fee you required for activation international mobile phone number.
I successfully verified my email. But then i never received any otp for my phone.
I was sending you dozens of mails asking for help. I sent you all my details and passport copy. But i only get automatic messages. Nothing is done till now. How can...

No one in usa is able to open the irctc website to book tickets for the past two weeks or more. The response when we try to open comes back saying
"cannot open the page because unable to connect to the server"
Please check the server and see why it is not connecting to usa. I have tried calling several numbers and tried to email [protected]@irctc.co.in for the past so many days. Please do the needful and get it rectified. Thanking...

I had cancelled ticket with PNR No.:[protected] and on 22nd June i received a mail from IRCTC that refund has been processed but even today i have not received refund in my bank account. I have also opened Ticket Having Number: 1103529 and also sent my bank account statement but all in vain.
I have also tweeted to Suresh prabhu and IRCTC on twitter but i have not recieved a single reply there.This is my last attempt to get this resolved...

I am booked the train ticket through the irctc app using my sbi card. That time ticket booking is failed, But tha amount was debited to my card. The message received in below, An amount of Rs 450.0 deducted against IRCTC Txn ID [protected] on 27-Jul-2018 will be refunded as your ticket could not be booked / service not rendered. I am searching one again the ticket booked or not. But sadly it shown no ticket booked. So kindly send my money...

Respected sir,
I am a passenger travelling in 12310 on 28july 2018. I would like to bring your focus towards the Food items served in this train. Daal which was served in dinner was smelly and the taste was also sour. If this type of food is served to the passengers then it may cause food poisoning to the passenger. As the price charged for food is rs185 and if this type of food is served then it may cost passengers more than rs1000...

Dear sir my irctc regestraton is successfully completed, i also get my mobaile verification code through my mobaile sms, but i dont get any mobaile otp and email from irctc, for which i complete mobaile verification, my email id is [protected]@gmail.com, and my user id isbbmmvvs22 my mobaile number i s (Protected) kindly help me sir...

Today i have booked a ticket of myself in the name of

Arun banerjee m 53

From rajendra nagar terminal to howrah

On 16/10/2018.

Due to your system error, ticket has been booked thrice. System was disconnected but inside ticket was generated and also there was no sms for the ticket has come.

My id is

Aratrika banerjee

Id dobby4
br...

Cash deducted after booking but ticket not confirmed and no sms. Again booked and checked in history two booked tickets. Sms yet not received. Kindly help for full refund of first transaction. Train number 12345 saraighat express. Booking from bhp to ghy on 25-nov-2018. The tickets were booked today morning at 8 am from irctc site itself and all of a sudden was astonished to see that the cash was deducted and after timeout ticket also got...

I'm new user but i can't able to login id, i know the user id and password but it's not signing in, i'm given the mobile number but the otp is not coming for giving number, and i have received the first time registration verification code by that number, but nw i can't able to use,
Mine mobile last number is 100 but it shows 166
[protected]@gmail.com, [protected]...

I had booked an e-ticket on 18th june in train no./name - 07007/ sc dbg spl whose pnr no. Is [protected] but the train was cancelled by indian railways. I did not received the refund amount for that cancelled train. Even i could not able to file tdr for it on same day. The message which i received was trn 07007 src-sc on 16/06/2018 has been cancelled due to unavoidable circumstances inconvenience caused to psgns is deeply regretted. This train...

I had a transaction through scan to pay by payzapp for booking rail ticket on irctc on 29-june 2018, the amount 719.56 has been deducted from my credit card, but the ticket not booked. Irctc showing that the payment is not confirm by the bank. When i talk to the bank they saying that the transaction was successful from their end. After this i mail to irctc, and i had given all the proof about the transaction, they saying that they forwarded...