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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Updated: Jun 6, 2026
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 45

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L
Lisha John
Nov 20, 2021
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Resolved

I have tried to book a train ticket, however the payment of Rs. 2683.60 have deducted but ticket was not booked. Payment was done via Google pay, Transaction ID[protected]. Till now the payment have not REFUNDED. I have reached SBI customer care as well IRCTC customer care but there was no response. IRCTC transaction ID-[protected]. Kindly get sort of this. Need an immediate response.
Nov 28, 2021
Complaint marked as Resolved 
Refund done
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    S
    shekhar16
    from Vyara, Gujarat
    Nov 19, 2021
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    I booked a premium Tatkal ticket in the name of Savitri Devi in the train no. 02834 from Tatanagar to Vyara travel dated 18/11/2021. The price of the 3rd AC ticket was showing INR 1750 in premium Tatkal but amount deducted was INR 6955. Although I understand that it is dynamic fare but how has railway deducted this much amount in the name of dynamic fare as after booking when I checked the price of the same ticket, it was showing INR 1950. It seems to be an unfair practice as it did not show the price and there has to be limit on the max fare in premium also. Also, the Tatkal quota tickets are getting booked within 20-30 seconds but premium quota has availability even after hours of opening. I want a clear explanation regarding this and if possible a partial return on the amount charged.
    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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      S
      skvinst
      from Bareilly, Uttar Pradesh
      Nov 19, 2021
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      Address: Noida sector 33 reservation counter

      श्रीमान,
      टिकट पीएनआर [protected] के संदर्भ में, पिता अपने बेटे को टिकट हस्तांतरित करना चाहते हैं। बरेली रिजर्वेशन काउंटर पर पहुंचने पर सुपरवाइजर ने बताया कि यहां कोई कानून नहीं है और सीधे तौर पर इनकार करते हैं और मानने को तैयार नहीं हैं. दूसरी बार हमने नोएडा रेलवे आरक्षण केंद्र सेक्टर 33 से 19 नवंबर 03:00 बजे प्रयास किया। आश्चर्यजनक रूप से स्वीकृत कानून मौजूद है लेकिन दिखावा, कोई अधिकार नहीं।
      पिता ko सारे दस्तावेज लेकर दिल्ली पहाड़गंज जाने की सलाह दे रहे हैं.
      यह डेस्क पर बैठे लोगों का शर्मनाक व्यवहार है। कृपया मामले पर गौर करें।
      Attitude of Govt officers is more important then the law.
      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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        R
        Rajput077687
        from Kanpur, Uttar Pradesh
        Nov 19, 2021
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        Dear IRCTC,

        I had Cancel my ticket on 12 Nov 2021 but refunde amount has not received last 7 days.all details as pictured below

        Please refund my Amount as soon as possible.

        PNR- [protected]
        Cancelled date-12 Nov 2021
        Refund Amount-470₹
        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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          P
          projukta
          Nov 18, 2021
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          I booked online ticket from New Jalpaiguri to Sealdah on 20.09.2021 and followings are the references:
          PNR No.[protected]
          Transaction ID: [protected]
          Date of journey: 29.12.2021
          Train no. 03142/NOQ-SDAH SPECIAL
          Amount paid. Rs.1309.17.
          IRCTC suddenly by a message cancelled the above train on 05.11.2021.
          I was in great trouble as confirmed journey was disturbed.
          Since I am a helpless Indian Citizen, I have nothing to do but to expect the refund money.
          After lapse of 13 days, I have not yet been refunded the paid amount of Rs.1309.17..
          Please help.
          Thanks and regards,
          D K DATTA
          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
          The matter is unsolved even after lapse of 18 days. IRCTC did not show courtesy even for a reply. Does it not send message to public of non-reliance in IRCTC?
          projukta's [Complaint's author] reply, Nov 29, 2021
          The matter is still unresolved till datefor unknown reason. Why the refundis not made by IRCTC since the train was cancelled by The Railways.
          I would be waiting for their reply at an early date.
          I hope, IRCTC is a concern of repute to help people.
          Regards,
          Please refund me the amount against cancellaion of the train.
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            W
            Well Think Enterprises
            Nov 16, 2021
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            I ordered food by RailYatri.in, I give money by upi phone pe 533 rupees, but food not delivered, and money cutted from my account
            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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              M
              mightythor
              from Kashipur, Uttarakhand
              Nov 13, 2021
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              Address: Subhash nagar, ward no.15 , near arya samaj mandir, kashipur, uttarakhand, 244713

              Respected sir/mam
              I beg you to address my concern with irctc i mudra wallet where while recharging amount of rs.5000+1000+906 ( net around 7000rs) on 3rd of oct my all three mentioned amount were deducted from bank but never credited in imudra wallet till date.
              The claim that the amount has been credited but my i mudra wallet still does not reflect such amount. It has been more than 30 days and i am still waiting for my money to be either refunded or credited in wallet.
              You remain my last hope to address my concern. The registered imudra wallet is [protected].
              I as a proof am sending my account statement when the said amounts were debited in 3rd of oc along with i mudra wallet screenshots of transactions to prove that the said amount were debited from bank but were never credited or refunded back.
              Hope for your accountancy towards concern.
              Thanq
              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                S
                Shardul Thakar
                Nov 13, 2021
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                Address: E-101 Shubh Candid Opp Poddar International School, Kudasan - Por Road, Kudasan, Gandhinagar, GUJARAT - 382 421

                I have already user id and pass ...

                after login Mobile number verifucation screen appeared ...

                there

                irctc mobile number verification otp not received for my number
                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                  D
                  Dravid Raj
                  Nov 12, 2021
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                  Address: Fci Road, Simrahi Bazar, Fci Road

                  The train didn't came to boarding station, what is my mistake in this why should i have to struggle to get my money? pls help, TDR filed on same time of departure.

                  Traveler name - Nikhil raj
                  PNR-[protected]
                  Train name & no - Ddn Hwh Spl (02370)
                  Departure date, TDR filed date[protected],
                  Payment type - upi
                  Payment Reference no - [protected]
                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                    S
                    Surajjjjjjjjjj
                    Nov 11, 2021
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                    My PNR no. is [[protected]] and transaction id is [protected] and date of journey is 12/11/2021.I have booked a ticket from Lucknow to Gorakhpur Train no. 04185/BJU Festiv spl (SL) but the ticket got cancelled by mistake during online process of checking status. The journey is very important to me due to some family problems. Kindly return the tickets so that i can travel against the same booking and do not suffer the financial loss for such unwanted mistake. please look into the matter seriously.
                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                      T
                      themynk
                      from Gwalior, Madhya Pradesh
                      Nov 10, 2021
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                      Regarding Refund of Cancelled Counter Ticket

                      Refund of my canceled counter ticket.

                      I booked a ticket at GWL (Gwalior) station counter for a journey between ETW(Etawah) to DNR(Danapur) {attached image of the ticket can be referred for full details}

                      My booked ticket was in waiting and I didn't get any confirmed seat even after chart preparation. Hence, I canceled the ticket through the IRCTC website (proof attached).

                      Then, I went to GWL railway...
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                      D
                      Dr.Deepak Kumar
                      from Agra, Uttar Pradesh
                      Nov 10, 2021
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                      Address: irctc New Delhi

                      Dear Sir/Madam,

                      I am a Deepak Kumar member.

                      The website is not sending mobile verification code on my mobile. And, therefore I am not able to log-in into the IRCTC website.

                      Kindly check and resolve as soon as possible, as I have to take printouts of my booked tickets and make another online booking.

                      Thanks & Regards,
                      Vaibhav
                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                        N
                        nepal singh 98897
                        from Noida, Uttar Pradesh
                        Nov 8, 2021
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                        Sir
                        On 4 nov 2021 i have book a ticket from irctc but the ticket was not book neither ther but the amount ₹ 238.4 was deducted does not return to my account

                        Transaction id irctc train - [protected]
                        Transaction id bank[protected]
                        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                          V
                          Viram Jain
                          Nov 6, 2021
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                          Dear IRCTC, I cancelled my tickets from sbc to msh and msh to mbnl scheduled in 10/11/2021 and 12/11/2021 by mistake. PNR for both are [protected] and [protected]. The journey is very important for me. Kindly help me
                          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                            R
                            RVimal
                            Nov 6, 2021
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                            Resolved

                            On 30th October at 12:32 AM I made a transaction of Rs 1714.09 to book ticket. The transaction got failed and amount deducted from my account. There is no refund yet!! Ever time a new ticket is issued. Stating one or other reason. No refund yet. IRCTC transaction Id:- [protected].
                            User id Vimal Ratnakaran.
                            Dec 11, 2021
                            Complaint marked as Resolved 
                            Yes, got thr refund after making the complaint here. Thank you very much
                            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                              C
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                              Address: Kurnool
                              Website: Google locanto

                              Some number posted my number in locanto please deleted my number [protected] please solve the prblm and try to help and solve the prblm Iam so suffering andsolve the prblm
                              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                              Nov 02, 2021
                              Updated by [email protected]
                              Please delete my number [protected] ican getting so many calls and massages please remove

                              Nov 02, 2021
                              Updated by [email protected]
                              Please solve the prblm fast number delete [protected] please solve the prblm Iam so suffering I was disappointed please remove the number remove the number

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                                C
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                                Address: Chennai
                                Website: Google

                                Please remove the number in site [protected] please and solve the prblm some one fake people kept my number please remove and help me
                                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                                Nov 02, 2021
                                Updated by [email protected]
                                Please solve the prblm remove the number in site and help me
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                                  M
                                  from Akola, Maharashtra
                                  Nov 2, 2021
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                                  Hi, I just booked ticket Jalgaon to Dhamangaon 2s with amount 371.80.But money deducted but ticket status is Not booked.Its very critical issues found in IRCTC.
                                  Also I booked same type of ticket in August 2021 but still money is not refunded.Its should not expected fro Indian govIRCTC Fraud.
                                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                    T
                                    Thanumdu
                                    from TENKASI, Tamil Nadu
                                    Nov 1, 2021
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                                    Address: 15/1-FIFTH STREET, STATE BANK COLONY, MELAGARAM

                                    I requested your service mail regarding the immediate cancellation of my today's order number [protected]. Kindly initiate to cancel the said order immediately to trade further. Kindly advise and reply.
                                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                      A
                                      abhishek_srivastava28
                                      from Lucknow, Uttar Pradesh
                                      Oct 30, 2021
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                                      Hi All,

                                      My name is Abhishek Srivastava. I was travelling from New Delhi to Lucknow on 28th October 2021 in train number 02230 Lucknow Mail with one of my fried. As i reached lucknow i found that one of my bag was missing.The bag contained some food items, clothes and lord Shiva and sai baba idol.It was a big black laptop bag.If somebody finds it please do contact me on [protected].
                                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                                      My coach number was A1 and seat number was 17 and 18
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