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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
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+91 44 2530 0000
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+91 11 2331 1263
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Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 48

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C
chvge58
from Mumbai, Maharashtra
Jun 3, 2021
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Refund not deposited after cancellation of tickets

Address:IRCTC
Website:www.irctc.co.in

I haved booked Air tickets AIR INDIA to travel from New Delhi to Rajkot on 18th June 2021. Due to prevailing situations, we do not want to travel. I have cancelled ticket through IRCTC portal on 3rd May 2021 but refund is not deposited in my bank account.
Reference:
Ticket PNR: Y2VBH
AIR INDIA AI-403
Date of Travel:[protected]
Date of Cancellation: 3-5-2021...
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P
Pradip_121160
May 23, 2021
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TDR filling Problem

PNR - [protected]
My date of journey was 17th May, 2021. The departure time of the train was 22:05 hours. I tried to file a TDR before the schedule departure of train but was unable to do because of internet problem, also I was unable to call customer care as I was not having their number. From the very next day I continuously mailed them to file the TDR and also called them but they are telling TDR is to be filled before schedule departure...
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S
Shashivicky
May 21, 2021
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Refund not credited

Refund not credited on cancelled TKT....
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Hi i have booked my bike from Secunderabad Jn to Srikakulam Road on my PNR and having parcel booking no: [protected].
but my bike did not delivered as per scheduled time and they delivered after 4 days. i requested customer care and concerned railway staff for the same but no response and denied my calls and rejected my complaint. when i called to Secunderabad parcel office staff are very rude and not updated reasons for holding my...
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D
Dillipsahu
May 11, 2021
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Refunds of Flight cancelled due to Covid-19

Dear Sir I am not getting refund from IRCTC against PNR SM2R9Q service provider Air Vistara, As intimated by Air Vistara they have generated ACM against above PNR but still I am not getting refund from IRCTC(Only one ticket). My contact No. [protected]...
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Address:secunderabad

Hi i have booked my bike from Secunderabad Jn to Srikakulam Road on my PNR and having parcel booking no: [protected].
but my bike did not delivered as per scheduled time and they delivered after 4 days. i requested customer care and concerned railway staff for the same but no response and denied my calls and rejected my complaint. when i called to Secunderabad parcel office staff are very rude and not updated reasons for holding my...
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Dilip Gupta9967
May 8, 2021
May 13, 2021
This thread was updated on May 13, 2021
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Irctc refund credit issue

Address:mumbai

I have cancelled my irctc ticket on 27th march 2021 but my refund amount still not credit in my account please check...
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R
Rajapathy
May 7, 2021
May 13, 2021
This thread was updated on May 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't receive my refund.

I intiated ticket booking at 11.25 AM, May 2 from chennai egmore to Thirichirappali. The ticket not booked but amount debited from my account. Till yet, I didn't get the refund. Kindly check the details and refund my money. I also attached the payment details....
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A
Ajeet133223
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Lnmunivercity payments pending

Address:Narharpur madhuban basaha bajpatti sitamarhi bihar pin code 843314
Website:Lnmunivercity TPSL

Sir mai ug part 1 ke exam diya tha or result aaya to honours paper 1, 2 ke scrutiny apply kiye ro payments pending hai or mera account se payments cut gaya hai, mera roll n.[protected] hai
Mera mobile n. [protected] passtransaction n. MEDR/lnmunivercit/8525/ transaction date 17/04/2021...
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R
Ranjeet1222
from Delhi, Delhi
Feb 21, 2022
This thread was updated on Feb 21, 2022
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Refund not received yet.

Dear sir / madam,

I did not receive my refund amount, but irctc says the amount has been refunded, but no amount has been returned to my account, please resolve the problem as soon as possible.

Note: *The harshest penalty should be imposed on them, a penalty for delay in returning the amount.*

*IRCTC will have to return the refund along with the penalty.*

[protected]-------=-------Screenshot...
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P
pppankajsaini
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount 2293 rupees

Website:www.irctc.co.in

I try to book TATKAL ticket on 22/04/2021, status is booking failed, and refund status is showing refund has been added to your bank account, there is no refund since last 7 days. I already confirmed with bank for the same

Date of booking : 22/04/2021
Transaction Id: [protected]
boarding station: NNO
reservation upto: GKP
Class : sleeper
amount : Rs 2293.76

Please resolve...
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अशोक तितरवाड़ा
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Phonepe transaction issue

Sir / medam
Mene 20 jan.2021 ko ticket kiya tha but ticket book nhi huaa or payment mere sbi account se debit ho gya, mene hr jgh pryas kiya lekin koi solution nhi mila upi wale bolte h bank me samprk kro irctc wale bolte h hmare pas hmne payment refund kr diya, lekin sir aaj tk payment recive nhi hua mujhe plz sir help me...
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Ive cancelled my ticket my haven't got my refund amount of Ra 590.
My Ticket Id - 8976236
Transaction ID - [protected]
Refund Id - [protected]
I cancelled ticket on 26th March.. Please do the needful. I will be thankful to you.I'm sending you my Passbook transaction details....
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1. I have applied for a refund amount in irctc on April 11 th - rs 1256.80, due to network issues, the amount will be not credited yet.

2. I have applied for a refund amount in irctc on April 12 th - rs 743.60 and due to network issues, the amount will be not credited yet.
Also, i have checked with irctc customer care, they said that the amount has been initiated last week and also refunded.
Another side, we have...
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S
Sandychavande
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Unauthorised debit of rs. 224.50

Website:IRCTC

UNAUTHORISED DEBIT OF Rs. 224.50 while booking online ticket.
Payment did not returned after booking failed.
Reference no.[protected] on 12.04.2021...
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Kindly refund the amount as soon as possible against deducted from my account as follows:

Transaction Date: 11 April, 2021
Transaction ID: [protected]
Amount Deducted: 1578.68

Please do needful to refund.

Thank you!

SALIH NAMBIDIKKANDY
Mob: [protected]...
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R
Raishab
from Proddatur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment related

On 12.march.2021 book ticket but payment deducted from bank and booking not confirmed

Transaction id[protected]
Amount Rs396.80...
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Dear Sir/Madam,

I am a SUMIT VERMA

The website is not sending mobile verification code on my mobile, my mobile number is [protected]. And, therefore I am not able to log-in into the IRCTC website.

Kindly check and resolve as soon as possible.

Thanks you....
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I have not received any refund amount for Train cancelled due to Bharat Bandh on 26th March.

Below is my details :
KALKA SHTBDI SPL (02005)
PNR[protected]
Date of journey - Friday, 26th March
Time - 17:15 pm from Delhi

Passenger Name - Anjani Kumar (M/62 yrs)

Booked from IRCTC Rail Connect (Android)
Booked from user id- ashthakur14...
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Mobile charging point not working, train number 02963 and coach B1 - SEAT NUMBER 69, 70, 71

Please get it repaired soon...
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