Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear Sir
I have booked a ticket on IRCTC having PNR [protected] and paid by bhim upi. I cancelled this ticket on 29 April and IRCTC refunded the amount with the same payment gateway but no amount has credited to my bank account till date.
I also mailed to IRCTC, they confirmed me that they already refunded the same and suggest me to contact my banker for refund and after that i visited my branch but they are unable to help...

PNR number: [protected]
Name Kunal Dwari
Email ID kunal.[protected]@live.com

I Cancelled a train ticket booking on 8th july 2021. Irctc said the refund was initiated on 11 july 2021. But after 9 days i still did not receive my refund.

Payment method was Phonepe using debit card on phonepe.
I contacted phonepe they said that the merchant did not initiate any refund.

IRCTC emailed...

Dear Sir/Madam,

I am trying to login to my IRCTC account but website is not sending OTP to my mobile number.

Kindly help urgently.

Thank you.

Regards,
CA Shreya Dosi...

Ticket not yet booked but amount debited from my account and refund not yet received kindly clear the issue as soon as possible...

Respected Sir, it is to inform you that in
BBS railway station All stall vendor selling all itmes with ₹5 extra charge on mrp. it is therefore requested to look into the matter and take some action to stop cheating for thousands of passengers. thanking you
Was this information...

I made a payment on July 17 2021 to irctc amount deducted but purchase not complete also I made contact with irctc they said contact your bank
UPI transection id[protected]...

IRCTC didn't think about passanger, If a person having two tickets for a journey, it means they will take a train in two part for a journey. Because direct train routes is not available......

Hello! I forgot my IRCTC user ID and password and unfortunately deleted my email ID nikhil.[protected]@yahoo.com

However, I still have my phone number [protected] linked to the account.

Could you please send me the userID and password changing link to my phone number?

You can mail me on [protected]@gmail.com...

Sir/Mam,
I have Filled TDR for

PNR [protected]
From : Ratlam To : Vadodara on date 09/07/21
The Train reach 3.30 hrs late at Ratlam station therefore we didn't travel & Filled TDR
The status of TDR shows CR Repudiate

This is wrong... I want refund
Pls look into this matter...

This complaint is in continuation of my previous complaint.

On 14th July, I wanted to book a ticket from my account Anjani443, email id- [protected]@gmail.com from Amritsar to Rajpura ASR NDLS SPL(04666), 15th July, fare - INR 455/-

While booking, I submitted by bank OTP and then proceeded to verify my email id and mobile number. I got OTP on the email address and verified it but NO OTP WAS SENT on my mobile...

Hi,

I had booked my flight tickets from Visakhapatnam to New Delhi for Air India flight on 24th Oct 2020 and cancelled the booking on 26th Oct 2021. I had received acknowledgement mail from [protected]@irctc.co.in for my cancellation. However till date i had not received refund for my cancellation. i had sent mails but no response from IRCTC. I also tried contacting the customer care number provided in the website and the...

Hello
My IRCTC UserName is Anjani443 and email id - [protected]@gmail.com, mobile number - [protected].

I wanted to book a CC ticket ASR NDLS SPL(04666), 15th july 2021 from Amritsar to Rajpura fare INR 455/- .

While booking, I submitted by bank OTP and then proceeded to verify my email id and mobile number . I got OTP on email address and verified it but NO OTP WAS SENT on my mobile even after repeated...

I Uday Kumar with PNR NO. V96J7C. I gave several representations regarding my refund from May. Three months passed but, they did not credited my refund to my account. Despite SPICEJET airlines transacted the amount into the mediator platform i.e IRCTC AIR in the month of March for cancellation of tickets due to airlines.
I would like to inform that I submitted all the documents they asked for refund formalities.
I have been...

Unable to recieve OTP on mobile due to which in my account section my transaction history was not showing and I was unable to cancel my e ticket.
Also unable to complete verification process.Email verification has been done....

Dear Sir/Madam,

The website is not sending mobile verification code on my mobile. And, therefore I am not able to log-in into the IRCTC website.
Earlier also I tried to complete the verification process but same thing happened. and now after 3-4 months i am trying again since last 1 hour and still no sign on OTP for verification. and without that website is not allowing me to even search a train.
Name: Deepikabr...

Dear Sir/Madam,

I am a traveller,

The website is not sending mobile verification code on my mobile. And, therefore I am not able to log-in into the IRCTC website.

Kindly check and resolve as soon as possible, as I have to take printouts of my booked tickets and make another online booking....

I'm not recieving any OTP for login to my account...

Dear Sir,

My name is Najmul Haque and I was traveling from Katpadi (KPD) to Howrah (HWH) by train.
Bad for lunch as meal what they served, it was an awful experience for me and some items were missing, it was like they took it from some local shop and selling it here in the name of IRCTC.

I orders 1 Non-Veg chiken meal, where they provide rice with one curry and fried chiken 3 pcs very small. Chapatis,...

Few Month Ago I try To Verify my Number To Irctc Account please Resolve my Problem
My Id:-CIIP123456...

Hi Sir/madam,

I tried to book a ticket yesterday (8th July, 2021) which is failed to book and show that "No seats available - Transaction dropped". But amount was debited from my account. Please rectify my complaint as early as possible and credit the same amount.

Date:[protected]
Booking transaction ID: [protected]
Train number: 01021
Debited amount: ₹ 552.78

Thank...