Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Mobile charging point of coach number s7 birth number 21, train number 19665 is not working. My pnr number is [protected]. Date of journey is February 22. We crossed Bharatpur station nearly. We are facing problems to charge our mobile. For this we are wondering here and there. Please send the maintenance team as soon as it is possible.
Thanks

I tried to book railway ticket in IRCTC site today on 21-02-22 around 8 pm. Amount of Rs 2567.20 debited from my axis bank account but payment failed & ticket not booked.

Hi team, I recharged my R-wallet on 19th December at around 5:15pm for 100Rs. The amount was debited from my bank account, however it was not credited to the R-wallet. I request IRCTC to please look into this

Sir mene 19feb 2022ko Mumbai to Bangalore ji ticket book ki thi meri ticket failed ho gyi pr mujhe abhi tk amount refund nahi huaa please sir

My account is debited for Rs 100 but R Wallet is not credited with the same

Dear Sir I have filed TDR on date 10th February 2022 because the train was late for more than 3 hours so I travelled by bus. But TDR was rejected with the reason As per chart passenger has travelled however we have not travelled on that ticket I am not sure how come TT mark us as travelled.
my PNR number is [protected].

I am Saurabh Gupta, having irctc id saurabh1804 which was logged in successfully on 16/02/2022 but unable to login for return ticket on 17/02/2022. Please resolve this issue immediately. I am using it as personal user id and not commercial, also there is no misuse of it.

The cancellation/refund ID is: [protected]
Kindly process it fast. I have made two payments on the same day and received refund of only one so far. It's been more than 12 days now. The status of refund in irctc is shown as 'credited to your account' but I didn't receive in my bank account so far.

Dear Sir/Madam,
I tried 1st time to register my IRCTC website profile on 5th Feb 2022, but One Time Password (OTP) not received by my phone.

Care service ([protected]@irctc.co.in) couldn't help me. After several tries they answer that my issue 'forwarded to the concerned department. You will receive a reply in this regard shortly.' It was on 6th Feb, the same they answered on 10th Feb. And for today 16th Feb IRCTC website still don't send OTP to verify my mobile phone number.

Kindly check and resolve as soon as possible, as I want to travel.

Thanks & Regards,
Dmitriy

My mom and elderly relatives were travelling from thane to sangameshwar through 10103 Mandovi express which was expected at 7.51am. We had reach the station well in advance at about 7.20am and stood as per the coach announced but when the train arrived that we realised, the coach position is wrong and everyone started running and most of them were elderly people travelling and while running my aunt who's 70, fell. Now I want to know who's responsible. Also I want compensation as you have put my entire family at risk.

I have recharged my UTS Rwallet through bhim UPI and my money got deducted from bank but rwallet is not recharged. I am sharing the screenshots of the transaction. 9

I want to purchase a tatkat ticket on[protected] but money deducted but ticket not booked Transaction ID [protected] of Rs 926.98 Bank Transaction ID paied by debit card OTHPG 581926 IRCTC [protected] But till now no one given my money.
I complaint Irctc they says contact your Bank no received from Bank, I complaint Bank they says contact IRCTC, what can I do sir please solve the matter please
MY BANK SBI LA MARTINIER BRANCH ACCOUNT NO [protected]
[protected] mobile
ASIM BAG

I have booked a ticket for trivandrum express (train no 16348) with a PNR no [protected]. Date of jouney 27/01/22. I have filed a TDR (transaction Id [protected]) as train got delayed for more than 3hrs at my boarding station (ernakulam north) and I didn’t travel. I would like to know why TDR is cancelled and how to get the refund?

Mobile charging socket is not working at my seat. I’m running out of charge.
Tried several times, it did not work.
Pls fix it ASAP, as I need to charge my phone.

pnr:[protected]
SC INTERCITY (12705),
Seat No: D9/31

Sir/Mam
Today i did a topup of ₹100 into my irctc e-wallet by using UPI payment option, the transaction was successful from bank side and money deducted as normal but not credited in irctc e-wallet and also not showing in my irctc e-wallet transaction history. So i did again a ₹100 topup and this time it was successfully occurred and showing in the wallet status also.so please help me get out of it as quick as you can,...

With due respect I want to grab the attention of ministry of railways for illogical berth allotments. I booked my tickets almost 3 weeks ago nd still the senior citizens of my family have to travel with very much difficulty coz of the illogical online booking berth allotment system. I booked tickets for two senior citizens (both of them got upper berth alloted) amongst those 4 tickets (NOT MENTIONING other two WHO were also 50+ 🙂but they are young according our dear IRCTC ). I just wanna know how on an earth could any system allot a 5 feet high berth to any senior citizen? Has the humanity been limited to news only ? I'm mentioning my PNR details below in hope of some mercy from our dear IRCTC to our dearest old citizens .If someone can come up for help through this platform then please allocate lower berths for.my old guardians
PNR-[protected]
Trn:15273
Dt:09-02-22
Frm BTH to ANVT
Cls:3A
P1-B4, 43
P2-B4, 42
P3-B4, 30
P4-B4, 22

P.S:- I'M WRITING THIS FROM INSIDE THE TRAIN🙂.IN HOPE OF SOME HELP AFTER TRYING OUT TO REACH CUSTOMER CARE NUMBER 💯 TIMES.

I recharged my R wallet twice, the money for deducted but my R wallet balance is still Rs. 0. Please do the needful.

Thank you.

I'm Goutham Tirpur and booked an AC double bedroom for October 5th, for which I was assigned room number 02. When I arrived in Kurnool at 3 am and the staff over there denied me access even after showing the room booking confirmation.

I was treated badly though I waited at the station room to meet the superintendent/ in-charge for more than half an hour. The lady who was in charge of the night shift had argued with me for disturbing her sleep and advised me to adjust and sleep somewhere at the station.

I have raised a complaint and sent multiples mails for the last four months so far i haven't got any sort of refund from them.

Transaction ID:[protected] RR Reference Number: KRNTRR1808065
PNR:[protected]

Hello team,

I am a bug bounty hunter. while searching for the endpoints in the https://irctc.com/ i found some endpoints names /assets/images/PDF in these endpoints i found some directories in which there were few pdf files in which one file named DepartmentChart(IRCTC-HRD).pdf contained the list of
HRD their email and their phone numbers of north zone, south zone, east zone, west zone and south central zone. This file can be accessed by anyone and can read the mobile number and email address of the HRD's . Please secure the endpoints as soon as possible because some other people may misuse the information provided in the endpoints and PDF's

Vulnerable address: https://www.irctc.com/assets/images/PDF/DepartmentChart(IRCTC-HRD).pdf

for further information you can contact me on glennmendonca.[protected]@gmail.com

thank you
regards,
Glenn

This is to bring to your kind notice that, I am Mayank.

On 29th January I was traveling on 19344/Panchvalley Express. I boarded the train from Chhindwa Junction, in Sleeper compartment. My PNR was [protected]. I booked my ticket to the Station MAGARDOH/MGRD. The train reached MAGARDOH at 3:20 AM but the train did not stopped at the station. How the sily thing happened with me. I booked a confirm ticket to the station. If it doesn't have stoppage Why are they issuing ticket for the station or if there is stoppage Why It didn't stopped. I was traveling alone with my wife. in the whole dark night I felt myself got cheated. as we don't have any option to get off at Itarsi Station. Somehow we managed to get off Itarsi. And we have to wait for the bus for hours. How pathetic is the system of railway. I want to register a complaint against railway If you don't have stoppage why are you issuing ticket for station or if there is stoppage why did not stopped at the station.