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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 41

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M
mightythor
from Kashipur, Uttarakhand
Nov 13, 2021
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Amount debited from pnb account but never credited in irctc I mudra wallet

Address:Subhash nagar, ward no.15 , near arya samaj mandir, kashipur, uttarakhand, 244713

Respected sir/mam
I beg you to address my concern with irctc i mudra wallet where while recharging amount of rs.5000+1000+906 ( net around 7000rs) on 3rd of oct my all three mentioned amount were deducted from bank but never credited in imudra wallet till date.
The claim that the amount has been credited but my i mudra wallet still does not reflect such amount. It has been more than 30 days and i am still waiting for my money...
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S
Shardul Thakar
Nov 13, 2021
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Irctc mobile number verification otp not received

Address:E-101 Shubh Candid Opp Poddar International School, Kudasan - Por Road, Kudasan, Gandhinagar, GUJARAT - 382 421

I have already user id and pass ...

after login Mobile number verifucation screen appeared ...

there

irctc mobile number verification otp not received for my number...
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D
Dravid Raj
Nov 12, 2021
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TDR filed but refund not received

Address:Fci Road, Simrahi Bazar, Fci Road

The train didn't came to boarding station, what is my mistake in this why should i have to struggle to get my money? pls help, TDR filed on same time of departure.

Traveler name - Nikhil raj
PNR-[protected]
Train name & no - Ddn Hwh Spl (02370)
Departure date, TDR filed date[protected],
Payment type - upi
Payment Reference no - [protected]...
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S
Surajjjjjjjjjj
Nov 11, 2021
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Cancellation of ticket

My PNR no. is [[protected]] and transaction id is [protected] and date of journey is 12/11/2021.I have booked a ticket from Lucknow to Gorakhpur Train no. 04185/BJU Festiv spl (SL) but the ticket got cancelled by mistake during online process of checking status. The journey is very important to me due to some family problems. Kindly return the tickets so that i can travel against the same booking and do not suffer the financial loss for...
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T
themynk
from Gwalior, Madhya Pradesh
Nov 10, 2021
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Regarding Refund of Cancelled Counter Ticket

Refund of my canceled counter ticket.

I booked a ticket at GWL (Gwalior) station counter for a journey between ETW(Etawah) to DNR(Danapur) {attached image of the ticket can be referred for full details}

My booked ticket was in waiting and I didn't get any confirmed seat even after chart preparation. Hence, I canceled the ticket through the IRCTC website (proof attached).

Then, I went to GWL railway...
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Dr.Deepak Kumar
from Agra, Uttar Pradesh
Nov 10, 2021
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The website is not sending mobile verification code on my mobile

Address:irctc New Delhi

Dear Sir/Madam,

I am a Deepak Kumar member.

The website is not sending mobile verification code on my mobile. And, therefore I am not able to log-in into the IRCTC website.

Kindly check and resolve as soon as possible, as I have to take printouts of my booked tickets and make another online booking.

Thanks & Regards,
Vaibhav...
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N
nepal singh 98897
from Noida, Uttar Pradesh
Nov 8, 2021
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Not booked ticket but money debited

Sir
On 4 nov 2021 i have book a ticket from irctc but the ticket was not book neither ther but the amount ₹ 238.4 was deducted does not return to my account

Transaction id irctc train - [protected]
Transaction id bank[protected]...
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V
Viram Jain
Nov 6, 2021
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Cancelled tickets by mistake

Dear IRCTC, I cancelled my tickets from sbc to msh and msh to mbnl scheduled in 10/11/2021 and 12/11/2021 by mistake. PNR for both are [protected] and [protected]. The journey is very important for me. Kindly help me...
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R
RVimal
Nov 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund pending!

On 30th October at 12:32 AM I made a transaction of Rs 1714.09 to book ticket. The transaction got failed and amount deducted from my account. There is no refund yet!! Ever time a new ticket is issued. Stating one or other reason. No refund yet. IRCTC transaction Id:- [protected].
User id Vimal Ratnakaran....
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C
Nov 2, 2021
Nov 2, 2021
This thread was updated on Nov 2, 2021
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Please remove my number

Address:Kurnool
Website:Google locanto

Some number posted my number in locanto please deleted my number [protected] please solve the prblm and try to help and solve the prblm Iam so suffering andsolve the prblm...
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C
Nov 2, 2021
Nov 2, 2021
This thread was updated on Nov 2, 2021
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Please remove the number in site

Address:Chennai
Website:Google

Please remove the number in site [protected] please and solve the prblm some one fake people kept my number please remove and help me...
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M
from Akola, Maharashtra
Nov 2, 2021
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Ticket Not booked but money deducted

Hi, I just booked ticket Jalgaon to Dhamangaon 2s with amount 371.80.But money deducted but ticket status is Not booked.Its very critical issues found in IRCTC.
Also I booked same type of ticket in August 2021 but still money is not refunded.Its should not expected fro Indian govIRCTC Fraud....
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T
Thanumdu
from TENKASI, Tamil Nadu
Nov 1, 2021
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Immediate cancellation of my order

Address:15/1-FIFTH STREET, STATE BANK COLONY, MELAGARAM

I requested your service mail regarding the immediate cancellation of my today's order number [protected]. Kindly initiate to cancel the said order immediately to trade further. Kindly advise and reply....
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A
abhishek_srivastava28
from Lucknow, Uttar Pradesh
Oct 30, 2021
Oct 30, 2021
This thread was updated on Oct 30, 2021
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Loss of baggage

Hi All,

My name is Abhishek Srivastava. I was travelling from New Delhi to Lucknow on 28th October 2021 in train number 02230 Lucknow Mail with one of my fried. As i reached lucknow i found that one of my bag was missing.The bag contained some food items, clothes and lord Shiva and sai baba idol.It was a big black laptop bag.If somebody finds it please do contact me on [protected]....
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H
HeenaKhanna
from New Delhi, Delhi
Oct 29, 2021
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AC and Charging slot not working in the train

Respected sir/madam,

I am currently travelling via train that is scheduled from New Delhi to Amritsar. I am facing issues regarding the AC and Charging slot as they are not working. Please look into this and revert back as soon as possible.

Train no. : 04665
Coach no. : C2
Seat no. : 55...
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A
aswinkrazy
from Khammam, Telangana
Oct 28, 2021
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I am complaining about irresponsible behaviour of counter staff

Address:Rail dhaba, Platform 1, Visakhapatnam

Visakhapatnam platform no 1 ( Rail Dhaba) Very irresponsible counter person, they say they don't have change and rejected to give the order.
How can a person carry change all the time and sometimes due to issue with server online payments may not work...
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S
Swapnil Somya
Oct 26, 2021
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Not got dominos pizza .

I had ordered my dominos pizza before chhapra station and the destination on which i was expected to get the order was gorakhpur station but i have not got my pizza and they don't even tried to contact me.
Here is my PNR number [protected] and my order number is 35. I am also submitting the screenshot of my order. And I want to know what is the benifit of ordering 3 hours before and still you don't get your order . I want a strict...
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R
Ricky Hoakes
Oct 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for failed transaction paid through UPI

My transaction failed while booking a train ticket due to insufficient tickets, and the refund status states that the amount is credited back into my account, but the amount is not added to my account.
bank reference id:[protected]...
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H
Harsh Vadhwani
Oct 25, 2021
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Halt for a train

Address:Bharatpur Kanni Gurjar Chauraha

Dear Sir/Madam Im from Bharatpur Rajasthan i want to go to Puri / Bubaneswar please halt for a train on Bharatpur Jn. Railway station. Nearby Mathura Jn is 33km away from bharatpur jn. Some trains like 08478 Kalinga utkal Special fare and 08504 Hirakud SF Special are running towards bubaneswar or puri please provide halt for bharatpur jn. ASAP...
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A
Arshek
from Kolkata, West Bengal
Oct 24, 2021
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My bank account got debited by BHIM UPI but ticket not booked .

My bank account got debited through BHIM UPI but ticket not booked ....
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