Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Refund not credited i paid to book tickets from hyd to vizag the amount was deducted but they initially said refund will be issued in 3-5 days but it is 13th day now i contacted phone pe they are asking me to contact irctc and I contact irctc and they are asking to contact bank i contacted bank they said to contact irctc i am done with all these plans help
Ticket booking date 12, Aug, 2021
Ticket id [protected]
Amount 3876 rupees
Thank you

PNR NO- [protected], Booking Date- 23.07.2021, Travel Date- 28.07.2021
Passenger did not travel but TDR status showing repudiated (Passenger travelled)

Please check this case as passenger travelled late (30.07.2021) as I booked the tkt from same account later, please refund my money.

Thanks

Dear Sir/Maim,

I have booked a ticket for two, from Anand Vihar Trm (ANVT) to Ghazipur City (GCT), on 2nd August in Suhaildev SF SPL (02220).
The booking failed once, however the amount was deducted. Then on next attempt it got booked and amount deducted again.

I waited for two weeks for the refund but it did not happen, I used PayTM wallet for the payment.

Please fasten the process of refund, I will be thankfull to you.

Below are the deatils about booked ticket.

A. P. Akhtar
PNR: [protected]
Transaction ID: [protected]
Journey Date: 07/08/2021
Total Amount: 2415.4 Rs

I have booked 2 tickets for onward and return journey but had to cancel the ticket booked for onward journey. And when I tried to book another one through net banking the transaction had shown payment successful but suddenly a page appeared showing no transactions found. This has happened two times and the third time when I made it though debit card it worked and tickets were booked. But my account has been debited 5 times and I had a loss of about Rs7000+ excluding cancellation amount. When I mailed them regarding this they are saying they haven't received any payment authorization message from my banker.

Today i was booking a ticket from irctc between agra and morena
I completed the payment using google pay
But when I visited irctc website again
I showed that session has been expired

My irctc id is govindgoyalasi

I was my money back aa soon as possible
With regards
Govind goyal

Dear Sir/Madam

I am unable to login to my user id "saikatnit" of irctc. Email id is verified but as I am not recieving any OTP sms, unable to login to my ID.

Please resolve the issue.

Regards
Saikat Pal

Sir,
I have booked Three tickets from CBE to NJP for journey date on 13th Jan 2021 in IRCTC for train No.02507. However on 12th Jan 2021 after the chart prepared i have got One ticket in RAC and Two tickets were in WL. So i filed TDR by selecting with reason Party Partially Confirmed/Waitlisted And All Passengers Did Not Travel on 12th Jan 2021 at 02:09 PM. However they rejected by mentioning repudiated by system as per the Indian Railways Refund Rules. But after registering a compliant in consumer portal they have reopened the TDR case in March and no action taken till now

Sir
I have booked a ticket From IRCTC on MONDAY and train was TUESDAY.
Which not confirmed on that day
Details of ticket
PNR - [protected]
FROM - KANPUR CENTRAL TO KASGANJ
TICKETS BOOKED DATE- 9/08/2021
TRAIN ON DATE - 10/08/2021
CHARGE - 402.7
Transaction id - [protected]

I have booked a General ticket on 5th August. 2021 which was having waiting 1. Finally when the cart was prepared, it still remained waiting 1 and ideally I should get all the refund amount accordingly.

Instead they have charged me with INR 7.98 as a part of ( TIPS/Schgs/exh//IRCTC) on 7th August.2021

Here the question is not about 7 INR but the question is how they can debit money from customer account without...

My parents no [protected] for journey from Dhabad to braille. The train was canceled but I have not received refund though payment was made by card
Niraj Kumar sinha

My parents no.was [protected] for journey from dhanbad to braille & payment was made through my card.as the train was canceled I have not received my refund

PNR Number [protected]

I am not convinced with the reason.
You may please check & verify that on 22/7/21 Train Number 01222 HZM-CSMT Rajdhani express was diverted from JALGAON station- Boarding station & was also late by 3 hrs and diverted via NANDURBAR to CSMT and reached CSMT 6 hours late.

Please process my refund of the tickets for which we did not travel

Hello
Yesterday evening I booked a ticket in IRCTC payment done successfully but irtct side that said not received a payment form my side amount is depited 502 rupees

The train number 02245 (Howrah-Yesvantpur) for July 30th 2021 had been fully cancelled. I had reached the station well before time and it was announced over the mic and I also got the information from the enquiry department . After some time, I got an SMS stating that the train was cancelled. I also called up 139 and they also told me that the train was fully cancelled.
However, after calling the customer care number [protected] regarding the refund information, I was informed that I had missed the train and the amount will not be refunded !
PNR of my ticket is [protected]

I sent a mail to [protected]@irctc.co.in and I received a ticket ID 9680964.
I also lodged a complaint in the website https://railmadad.indianrailways.gov.in. The reference number is[protected].

The train cancellation details are not updated in the customer service's systems. Hence they are under the assumption that I missed the train.
I have attached all the screenshots for your kind reference. Kindly look into it as I am supposed to get a full refund in case a train is fully cancelled from source to destination.

Dear sir
I am not getting mobile OTP while verifying mobile number but I received email OTP could you please check the issue and let us know the reason and please resolve this issue as soon as possible

username : dragoonza1
mobile no: [protected]

Dear Sir,

I am trying to login to IRCTC for ticket booking but it is asking for mobile verification and when we proceed for the same the OTP is not being received on mobile.

This has lead to not allowing of booking tickets since last 15 days

Stil the OTP is not being received on my registered number [protected].

Please Resolve the issue on urgent basis.

Thanks and Regards,
CA Raj S Shah

I'm trying to register new account with IRCTC, I verified Email, But Mobile verification is pending because I'm not getting OTP.

I have tried this mobile app and website both for last 3 days without any luck.

I searched across social media and found a lot o[censored]sers are complaining about the same. So it seems OTP service is not working.

Please Fix it ASAP. its critical.

Money deduct from paytm but R-wallet is not recharged.

order id: [protected]

UPI ref. ID[protected]

I was cancelled three tickets by booking ID [protected] on 24/07/2021 where tickets cancellation was confirmed but amount not refunded and it's shows refund is pending .

Dear Sir/Madum

I am unable to receive OTP from IRCTC on my mobile number for verification that's why I am unable to login to IRCTC.
Please help me out.
Thank You
Himanshu