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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 2, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
1035
513
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+91 44 2530 0000
305
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+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
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+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 49

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R
Ramachandrababum
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Uts mobile otp not received

Address:32/15A,Nehru Street, Arcot

I have registered user in uts app.
Headset change requests otp not received from irctc

Ref : [protected].

Request you to Kindly solve the problem

Ramachandra Babu.m...
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R
redu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount no credit

I was cancel my 3 pnr... but amount will not be refund in my account...here the details below

1.PNR-[protected]
BOE TO BNC TNO- 02510
Booking date-07 FEB 2021
Date of Journey- 22 Feb 2021
Cancellation date- 07 Feb
transaction id-[protected]
Canceled by me
Refund amount- 2415/-

2.PNR- [protected]
MLDT TO ST, TNO-03425
Booking Date- 4 MAR 2021br...
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S
Sarvesh18
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Complaint for TDR rejection

(I) I had booked a ticked with PNR No. [protected] Train No. 09038 DOJ 29.01.2021. For which i had filed TDR due to RAC after prepration of Chart.
(ii) After this, i had booked another ticked in same train in current quota with PNR No. [protected] Train No. 09038 DOJ 29.01.2021 2AC and I had travelled with ticked having PNR No. [protected] Train No. 09038 DOJ 29.01.2021 Coach No. A1 & Seat No. 34.

But my TDR claim for...
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K
kirtiranjan1
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Refund of cancel ticket not credited

Ticket was cancelled on 22.03.2021. The refund amount has not been credited. In the irctc site it is showing that amount has been sent to credit& debit card/net banking/ wallet powered by Zaakpay .
The refund I'd is [protected]....
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A
Aneesha B soman
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IRCTC-Not getting otp in my mobile

The website is not sending mobile verification code on my mobile. And, therefore I am not able to log-in into the IRCTC website.

Kindly check and resolve as soon as possible, as I have to take printouts of my booked tickets and later make other bookings too

Username :aneeshabsoman
mobile number:[protected]

Thanks & Regards,
Aneesha B Soman...
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A
Abinesha
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Payment Issue in IRCTC

I made payment for the ticket..after the session out I cant able to book a ticket.

I forget the password when I gave authentication verification.. but another option also has given to change the password that also not worked.

IRCTC messages cames to my registered mobile.

My User Id: ABINESHA...
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L
Living stun
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Amount debited from my account

Yesterday I booked ticket from irctc tired make the payment through irctc razorpay using googlepay amount of Rs136.80 in googlepay its showing as transcation successfully but ticket is not booked...kindly look into it and I request to refund the amount....
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K
kantibhushansharma
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Non receipt of refund due on cancellation

Cancelled my confirmed booking PNR [protected], on 12/03/2021,
I was informed that a refund of Rs.3350-00 will be made in few days.
I have not received the amount till today 24/03/2021...
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Respected sir
I am account holder of Naharkatia branch.My account no is [protected].
On date 4th feb 2021 an amount rs 8304 was debited from my account for the payment of irctc ticket booking.

The ticket has been cancelled on date 4th march 2021 and refund has been initiated by irctc .the refund transaction details, as provided by irctc as mentioned below:
Refund proccesing date 4th of march 2021br...
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My IRCTC refund not creadit in account Refund no.creadit in account Ref no ZP5ba7d1c50e4f6...
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SUDARSAn sha
Bhadrakh, odisha
Dear sir;
On 22/03/201.I made online payment for irctc e-ticket book Rs. 651 through my bhim upi id.my transaction was failed with error"Reasons: Sorry! we are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries.But payment is done successfully and the amount is debited my account. So what should I do now? Please reply me at my e-mail or mob.no....
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P
pradhumnsingh45
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Food

Address:338 katoratal police chowki

Myy pnr number [protected] coach no A2 13.
Irctc employee take order for food and provide food in Paniahwa
Food quality is very poor. Dal is packed in black polythine
okey
Rice also very bad condition
The food cost is 240 for 2 person I I gave him 500 Rs and ask him balance
He told that he not have change and will return on next station
After some time when he not return I ask other irctc...
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Hi Team,
I have filed the TDR on for the PNR No [[protected]], as the train was partially cancelled and not reaching the Destination station.

Its been more than 7 days since I have raised the TDR and there isn't any progress/update in the status or refund of the money

Could you please escalate this and get the refund over my money and help me out.

Following are the TDR Details:
=======================br...
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Every time this happens. They make us login 23213423 times in between as it is someone's bank account[protected] times captcha entries are done and if something wrong happens then search for the train again and then repeat all again 23213423 logins ..

I suggest the web and app developers of IRCTC to go home and sleep for a while. Requesting IRCTC to close your online booking service and open a tea stall that will be better......
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G
gsujitha
Dec 21, 2022
This thread was updated on Dec 21, 2022
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No PNR generated of a booked ticket

Hi,
I booked a ticket from IRCTC mobile app on March 8th with date of journey March 18th. But the PNR status shows "" FLUSHED PNR / PNR NOT YET GENERATED" even after boarding the train. Now the TT says that seat is given to someone else and PNR is not generated and hence I had to buy another ticket from him. Please look into this and initiate a refund for the booked ticket. I am attaching the ticket details in screenshots.
br...
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A
aluruteja
from Delhi, Delhi
Aug 13, 2021
This thread was updated on Aug 13, 2021
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TDR raised on PNR.No:4106569498

Sir,
I have booked Three tickets from CBE to NJP for journey date on 13th Jan 2021 in IRCTC for train No.02507. However on 12th Jan 2021 after the chart prepared i have got One ticket in RAC and Two tickets were in WL. So i filed TDR by selecting with reason Party Partially Confirmed/Waitlisted And All Passengers Did Not Travel on 12th Jan 2021 at 02:09 PM. However they rejected by mentioning repudiated by system as per the Indian...
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C
Cbiswa17
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Refund not credit in my account

Website:irctc.co.in

Sir I booked a two tickets from Itarsi to Kalyan on 04/02/2021 but one ticket is not confirm and the last status was RLWL1 and another one is confirmed. But till date I didn't received the refund fare from that one ticket which was not confirm. My PNR is [protected]....
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I have been trying to book train ticket for the last 3 days and I have had this error come up in the last stage every day.
email : s.[protected]@gmail.com
IRCTC id : Vis_Vin...
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A
Anoop Jain143
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TDR refund not received after 90 days.

I have applied for TDR against PNR no. [protected] dated 13.11.2020 for train not reaching boarding station. In this regard, it is informed that after 90 days have been passed and I did not received my amount yet. And after regularly sending mail to IRCTC they generated Ticket id 8626046 on 27.02.2021 after repeated mail and no action has been taken and amount has not received till date and proper response has been given by IRCTC. So, it is...
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I tried booking tickets on IRCTC twice by Googlepay. My money got deducted both times but the ticket was not booked....
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