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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Updated: Nov 25, 2025
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 44

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C
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Address: Chennai
Website: Google

Please remove the number in site [protected] please and solve the prblm some one fake people kept my number please remove and help me
+1 photos
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Nov 02, 2021
Updated by [email protected]
Please solve the prblm remove the number in site and help me
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    M
    from Akola, Maharashtra
    Nov 2, 2021
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    Hi, I just booked ticket Jalgaon to Dhamangaon 2s with amount 371.80.But money deducted but ticket status is Not booked.Its very critical issues found in IRCTC.
    Also I booked same type of ticket in August 2021 but still money is not refunded.Its should not expected fro Indian govIRCTC Fraud.
    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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      Thanumdu
      from TENKASI, Tamil Nadu
      Nov 1, 2021
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      Address: 15/1-FIFTH STREET, STATE BANK COLONY, MELAGARAM

      I requested your service mail regarding the immediate cancellation of my today's order number [protected]. Kindly initiate to cancel the said order immediately to trade further. Kindly advise and reply.
      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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        A
        abhishek_srivastava28
        from Lucknow, Uttar Pradesh
        Oct 30, 2021
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        Hi All,

        My name is Abhishek Srivastava. I was travelling from New Delhi to Lucknow on 28th October 2021 in train number 02230 Lucknow Mail with one of my fried. As i reached lucknow i found that one of my bag was missing.The bag contained some food items, clothes and lord Shiva and sai baba idol.It was a big black laptop bag.If somebody finds it please do contact me on [protected].
        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
        My coach number was A1 and seat number was 17 and 18
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          H
          HeenaKhanna
          from New Delhi, Delhi
          Oct 29, 2021
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          Respected sir/madam,

          I am currently travelling via train that is scheduled from New Delhi to Amritsar. I am facing issues regarding the AC and Charging slot as they are not working. Please look into this and revert back as soon as possible.

          Train no. : 04665
          Coach no. : C2
          Seat no. : 55
          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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            A
            aswinkrazy
            from Khammam, Telangana
            Oct 28, 2021
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            Address: Rail dhaba, Platform 1, Visakhapatnam

            Visakhapatnam platform no 1 ( Rail Dhaba) Very irresponsible counter person, they say they don't have change and rejected to give the order.
            How can a person carry change all the time and sometimes due to issue with server online payments may not work
            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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              Swapnil Somya
              Oct 26, 2021
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              I had ordered my dominos pizza before chhapra station and the destination on which i was expected to get the order was gorakhpur station but i have not got my pizza and they don't even tried to contact me.
              Here is my PNR number [protected] and my order number is 35. I am also submitting the screenshot of my order. And I want to know what is the benifit of ordering 3 hours before and still you don't get your order . I want a strict action against this and a compensation as well because I was eagerly waiting for it and hungry as well.
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                R
                Ricky Hoakes
                Oct 25, 2021
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                Resolved

                My transaction failed while booking a train ticket due to insufficient tickets, and the refund status states that the amount is credited back into my account, but the amount is not added to my account.
                bank reference id:[protected]
                +1 photos
                Oct 26, 2021
                Complaint marked as Resolved 
                Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                  H
                  Harsh Vadhwani
                  Oct 25, 2021
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                  Address: Bharatpur Kanni Gurjar Chauraha

                  Dear Sir/Madam Im from Bharatpur Rajasthan i want to go to Puri / Bubaneswar please halt for a train on Bharatpur Jn. Railway station. Nearby Mathura Jn is 33km away from bharatpur jn. Some trains like 08478 Kalinga utkal Special fare and 08504 Hirakud SF Special are running towards bubaneswar or puri please provide halt for bharatpur jn. ASAP
                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                    A
                    Arshek
                    from Kolkata, West Bengal
                    Oct 24, 2021
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                    My bank account got debited through BHIM UPI but ticket not booked .
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                      chiranjits24
                      from Kolkata, West Bengal
                      Oct 24, 2021
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                      On 22 October three attempts were made for two passanger for journey fro NJP station to Bandel Jn Station.
                      1st attempt - at 11:02 am paid rs 842.78 to IRCTC for booking tatkal tickets for two passanger, money was deducted but the ticket was not booked due to server problem from IRCTC side.
                      2nd attempt - at 11:10 am again paid rs 842.78 and again money deducted but due to server problem from IRCTC side again the ticket was not booked as I had logged in and checked booking history and last transaction details but nothing was being displayed.
                      3rd attempt - arround 11:18 am again tried booking and this time money was deducted as well as tickets were booked. It was a relief.
                      When I checked booking history there was one tickets showing at arround 11:20am.
                      But at 11:37 I received a message confirming two tickets. And I was shocked when I checked booking history, there two tatkal tickets were shown instead of one.
                      I contacted irctc care but they said it was my fault so they won't refund for duplicate ticket.
                      It was the fault of IRCTC app server or app bugs. Now I have to suffer. And for tatkal confirmed tickets there is no refund.
                      On repeated request for cancellation of duplicate ticket due to IRCTC server error was denied from IRCTC customer care.
                      As other time when we try to book tatkal ticket from IRCTC app only one ticket is allowed per day per user, but in my case two tickets were booked strange.
                      Moreover no refunds or any message for any refund for all the attempt has not been received at my end till now.
                      Please help me out for the refund of two attempts.
                      Name Chiranjit Sarkar
                      Irctc user name: chijits24
                      Registered email id: [protected]@yahoo.com
                      Mobile number [protected]
                      Moreover IRCTC should stop their app at play store as it has lots of bugs.
                      +3 photos
                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                      Oct 31, 2021
                      Updated by chiranjits24
                      Still pending refund only one refund received.
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                        Gourvi
                        from Meerut, Uttar Pradesh
                        Oct 22, 2021
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                        Address: Meerut, Uttar Pradesh

                        Sir, my name is alice
                        I wants to do BA from CCSU but it shows only two course BA.LLB and B.COM.LLB so please helping me sir i wants to do BA regular sir please help me out
                        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                          Punithaudu
                          Oct 18, 2021
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                          Address: Bangalore

                          Dear sir/ Madam

                          I cancelled my ticket on 04/10/2021, but my refund amount was not received till now.
                          Kindly do something on my transaction regarding to refund. My zaakpay reference id is ZP5ccb9f1c6ee00. I didn't receive any refund it will stuck with zaakpay.
                          Kindly do something on this transaction as soon as possible..

                          Thanking you...
                          +1 photos
                          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                          Oct 18, 2021
                          Updated by Punithaudu
                          Kindly do something on above transaction

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                            sudhakar bagur
                            Oct 16, 2021
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                            Address: Shop no.4 doshi estate,sunder baug, B/h kamani compound,near Phoenix mall
                            Website: Irctc

                            My payment dedited on 15-10-21
                            1471 rs
                            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                              Guptayashu1997
                              from BALRAMPUR, Uttar Pradesh
                              Oct 16, 2021
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                              Respected sir/ mam
                              I want to inform you that on 22 September 2021 at 12:55 A.M I had done my reservation for travelling from BALRAMPUR TO BADSHAHNAGAR (BLP TO BNZ) reservation had been done but I didn't get any seat confirmation message from IRCTC and my money of Rs .294.09 is also deducted my from Gpay.
                              I had done my reservation with the name of ( BHARTI TIWARI) on that day but the seat confirmation message I didn't get from IRCTC and money of Rs 294.09 is also deducted and not Refunded with in 2-3 working days in my bank account .
                              This is my second time complaints which I made
                              Kindly request you to please resolve my complaints as soon as possible!
                              Your faithfully
                              Shrestha Gupta
                              +2 photos
                              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                faisalisp
                                Oct 16, 2021
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                                I tried many times for verification of my mobile on irctc but otp not coming on my number, please verify.
                                Id faisalrcn
                                Email id [protected]@gmail.com
                                Mob. +[protected]
                                +1 photos
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                                  Akash1411
                                  Oct 13, 2021
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                                  I have booked 3 Tuckets from madgaon to nileshwar on October 8 .but the ticket is not booked but amount is gone from account but refund is not credited to my bank account. its benn 4days kindly do the needfull
                                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                    kak1
                                    from Hyderabad, Telangana
                                    Oct 13, 2021
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                                    My account is blocked, unable to book tickets, Customer care executive is telling that, "i had used for Commercial Purpose". I didn't use account for commercial purpose.
                                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                      kgmuruli
                                      from Chitradurga, Karnataka
                                      Oct 12, 2021
                                      Resolved
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                                      Resolved

                                      Amount deducted while booking a train ticket but PNR not generated I called IRCTC complaint section they told amount will be refunded in 3-4 days but till now I did not get a refund amount.
                                      Transaction ID:[protected]
                                      Transaction Date:07/10/2021
                                      +1 photos
                                      Oct 13, 2021
                                      Complaint marked as Resolved 
                                      The IRCTC have refunded the amount and they asked the Transaction ID and solved a problem, thank you
                                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                                      Oct 13, 2021
                                      Updated by kgmuruli
                                      IRCTC have refunded the amount
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                                        Shailendra Jadoun
                                        Oct 12, 2021
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                                        I'm charged by the complete amount...I didn't get even half of the money I paid.
                                        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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