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Updated: Nov 25, 2025
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 43

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C
Chindu B Chenthamarakshan
Nov 23, 2021
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Address: Bangalore KSR parcel office

To whoever is concerned,

Sir I packed my bike on 19th November 2021 at KSR Bangalore railway parcel office and the man who write the details over it said that a delay of one day is there, I said okay and he said the bike will parcel on 20th November 2021, but it been 3 days over no updates about my bike [protected] this is my PRR number, please check in to this issue ASAP.

Thankyou
Chindu CB
[protected]
[protected]@gmail.com
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    SP Mathematics
    Nov 22, 2021
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    I am trying to log in to IRCTC. OTP for mobile verification is not received to the mobile. I have tried multiple times. No success
    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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      P
      prashantjsr0
      from JAMSHEDPUR, Jharkhand
      Nov 21, 2021
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      PNR [protected]
      Train No - 02801
      Date of Journey - 14th July, 2021
      Boarding Station - Tatanagar Jn
      Destination Station - New Delhi

      Dear sir,
      With reference to the above details, this is to inform you that my train was canceled for my boarding station and rerouted the train, on the date of journey. Hence, I was unable to travel with the corresponding ticket and we were informed at the station that we shall get a full refund automatically. I waited for some days but did not get any refund. When I tried to file TDR, they wanted a guard certificate no. which I never received.
      Hence, I would request you to please look into the matter and resolve the issue and initiate the refund as soon as possible.

      Attached herewith relevant documents for your reference.

      Your prompt action will be highly appreciated.
      +2 photos
      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
      Nov 30, 2021
      Updated by prashantjsr0       it is since more than a week time but didn't receive any revert from IRCTC, I don't know how much more time they will take to resolve this issue as its already been delayed by 4 months.
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        A
        Alisha773
        Nov 20, 2021
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        I have booked ticket with PNR no- [Protected] on 6th NOV and today's date is 20th NOV still I haven't received its refund even after several emails. This was Tatkal waitlisted Ticket (TQWL) which remain in waiting after chart preparation and was cancelled automatically.

        I have booked again Tatkal ticket which after booking is not confirmed and went in TQWL. So, I cancelled this one but still its Refund will be another challenge for me. And its PNR is [Protected] and I want IRCTC to refund atleast as per it writes "6-8" business days.
        Please help as soon as possible by refunding my money for boths the tickets "PNRs". And it should be flashed with message as credited automatically at source from where amount is debited.
        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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          L
          Lisha John
          Nov 20, 2021
          Resolved
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          Resolved

          I have tried to book a train ticket, however the payment of Rs. 2683.60 have deducted but ticket was not booked. Payment was done via Google pay, Transaction ID[protected]. Till now the payment have not REFUNDED. I have reached SBI customer care as well IRCTC customer care but there was no response. IRCTC transaction ID-[protected]. Kindly get sort of this. Need an immediate response.
          Nov 28, 2021
          Complaint marked as Resolved 
          Refund done
          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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            S
            shekhar16
            from Vyara, Gujarat
            Nov 19, 2021
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            I booked a premium Tatkal ticket in the name of Savitri Devi in the train no. 02834 from Tatanagar to Vyara travel dated 18/11/2021. The price of the 3rd AC ticket was showing INR 1750 in premium Tatkal but amount deducted was INR 6955. Although I understand that it is dynamic fare but how has railway deducted this much amount in the name of dynamic fare as after booking when I checked the price of the same ticket, it was showing INR 1950. It seems to be an unfair practice as it did not show the price and there has to be limit on the max fare in premium also. Also, the Tatkal quota tickets are getting booked within 20-30 seconds but premium quota has availability even after hours of opening. I want a clear explanation regarding this and if possible a partial return on the amount charged.
            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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              S
              skvinst
              from Bareilly, Uttar Pradesh
              Nov 19, 2021
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              Address: Noida sector 33 reservation counter

              श्रीमान,
              टिकट पीएनआर [protected] के संदर्भ में, पिता अपने बेटे को टिकट हस्तांतरित करना चाहते हैं। बरेली रिजर्वेशन काउंटर पर पहुंचने पर सुपरवाइजर ने बताया कि यहां कोई कानून नहीं है और सीधे तौर पर इनकार करते हैं और मानने को तैयार नहीं हैं. दूसरी बार हमने नोएडा रेलवे आरक्षण केंद्र सेक्टर 33 से 19 नवंबर 03:00 बजे प्रयास किया। आश्चर्यजनक रूप से स्वीकृत कानून मौजूद है लेकिन दिखावा, कोई अधिकार नहीं।
              पिता ko सारे दस्तावेज लेकर दिल्ली पहाड़गंज जाने की सलाह दे रहे हैं.
              यह डेस्क पर बैठे लोगों का शर्मनाक व्यवहार है। कृपया मामले पर गौर करें।
              Attitude of Govt officers is more important then the law.
              +1 photos
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                R
                Rajput077687
                from Kanpur, Uttar Pradesh
                Nov 19, 2021
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                Dear IRCTC,

                I had Cancel my ticket on 12 Nov 2021 but refunde amount has not received last 7 days.all details as pictured below

                Please refund my Amount as soon as possible.

                PNR- [protected]
                Cancelled date-12 Nov 2021
                Refund Amount-470₹
                +2 photos
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                  P
                  projukta
                  Nov 18, 2021
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                  I booked online ticket from New Jalpaiguri to Sealdah on 20.09.2021 and followings are the references:
                  PNR No.[protected]
                  Transaction ID: [protected]
                  Date of journey: 29.12.2021
                  Train no. 03142/NOQ-SDAH SPECIAL
                  Amount paid. Rs.1309.17.
                  IRCTC suddenly by a message cancelled the above train on 05.11.2021.
                  I was in great trouble as confirmed journey was disturbed.
                  Since I am a helpless Indian Citizen, I have nothing to do but to expect the refund money.
                  After lapse of 13 days, I have not yet been refunded the paid amount of Rs.1309.17..
                  Please help.
                  Thanks and regards,
                  D K DATTA
                  Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                  View replies
                  The matter is unsolved even after lapse of 18 days. IRCTC did not show courtesy even for a reply. Does it not send message to public of non-reliance in IRCTC?
                  Reply
                  projukta's [Complaint's author] reply, Nov 29, 2021
                  The matter is still unresolved till datefor unknown reason. Why the refundis not made by IRCTC since the train was cancelled by The Railways.
                  I would be waiting for their reply at an early date.
                  I hope, IRCTC is a concern of repute to help people.
                  Regards,
                  Please refund me the amount against cancellaion of the train.
                  Reply
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                    W
                    Well Think Enterprises
                    Nov 16, 2021
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                    I ordered food by RailYatri.in, I give money by upi phone pe 533 rupees, but food not delivered, and money cutted from my account
                    +1 photos
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                      M
                      mightythor
                      from Kashipur, Uttarakhand
                      Nov 13, 2021
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                      Address: Subhash nagar, ward no.15 , near arya samaj mandir, kashipur, uttarakhand, 244713

                      Respected sir/mam
                      I beg you to address my concern with irctc i mudra wallet where while recharging amount of rs.5000+1000+906 ( net around 7000rs) on 3rd of oct my all three mentioned amount were deducted from bank but never credited in imudra wallet till date.
                      The claim that the amount has been credited but my i mudra wallet still does not reflect such amount. It has been more than 30 days and i am still waiting for my money to be either refunded or credited in wallet.
                      You remain my last hope to address my concern. The registered imudra wallet is [protected].
                      I as a proof am sending my account statement when the said amounts were debited in 3rd of oc along with i mudra wallet screenshots of transactions to prove that the said amount were debited from bank but were never credited or refunded back.
                      Hope for your accountancy towards concern.
                      Thanq
                      +9 photos
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                        S
                        Shardul Thakar
                        Nov 13, 2021
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                        Address: E-101 Shubh Candid Opp Poddar International School, Kudasan - Por Road, Kudasan, Gandhinagar, GUJARAT - 382 421

                        I have already user id and pass ...

                        after login Mobile number verifucation screen appeared ...

                        there

                        irctc mobile number verification otp not received for my number
                        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                          D
                          Dravid Raj
                          Nov 12, 2021
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                          Address: Fci Road, Simrahi Bazar, Fci Road

                          The train didn't came to boarding station, what is my mistake in this why should i have to struggle to get my money? pls help, TDR filed on same time of departure.

                          Traveler name - Nikhil raj
                          PNR-[protected]
                          Train name & no - Ddn Hwh Spl (02370)
                          Departure date, TDR filed date[protected],
                          Payment type - upi
                          Payment Reference no - [protected]
                          +1 photos
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                            S
                            Surajjjjjjjjjj
                            Nov 11, 2021
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                            My PNR no. is [[protected]] and transaction id is [protected] and date of journey is 12/11/2021.I have booked a ticket from Lucknow to Gorakhpur Train no. 04185/BJU Festiv spl (SL) but the ticket got cancelled by mistake during online process of checking status. The journey is very important to me due to some family problems. Kindly return the tickets so that i can travel against the same booking and do not suffer the financial loss for such unwanted mistake. please look into the matter seriously.
                            Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                              T
                              themynk
                              from Gwalior, Madhya Pradesh
                              Nov 10, 2021
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                              Regarding Refund of Cancelled Counter Ticket

                              Refund of my canceled counter ticket.

                              I booked a ticket at GWL (Gwalior) station counter for a journey between ETW(Etawah) to DNR(Danapur) {attached image of the ticket can be referred for full details}

                              My booked ticket was in waiting and I didn't get any confirmed seat even after chart preparation. Hence, I canceled the ticket through the IRCTC website (proof attached).

                              Then, I went to GWL railway...
                              +2 photos
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                              D
                              Dr.Deepak Kumar
                              from Agra, Uttar Pradesh
                              Nov 10, 2021
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                              Address: irctc New Delhi

                              Dear Sir/Madam,

                              I am a Deepak Kumar member.

                              The website is not sending mobile verification code on my mobile. And, therefore I am not able to log-in into the IRCTC website.

                              Kindly check and resolve as soon as possible, as I have to take printouts of my booked tickets and make another online booking.

                              Thanks & Regards,
                              Vaibhav
                              Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                N
                                nepal singh 98897
                                from Noida, Uttar Pradesh
                                Nov 8, 2021
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                                Sir
                                On 4 nov 2021 i have book a ticket from irctc but the ticket was not book neither ther but the amount ₹ 238.4 was deducted does not return to my account

                                Transaction id irctc train - [protected]
                                Transaction id bank[protected]
                                +2 photos
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                                  V
                                  Viram Jain
                                  Nov 6, 2021
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                                  Dear IRCTC, I cancelled my tickets from sbc to msh and msh to mbnl scheduled in 10/11/2021 and 12/11/2021 by mistake. PNR for both are [protected] and [protected]. The journey is very important for me. Kindly help me
                                  +1 photos
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                                    R
                                    RVimal
                                    Nov 6, 2021
                                    Resolved
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                                    Resolved

                                    On 30th October at 12:32 AM I made a transaction of Rs 1714.09 to book ticket. The transaction got failed and amount deducted from my account. There is no refund yet!! Ever time a new ticket is issued. Stating one or other reason. No refund yet. IRCTC transaction Id:- [protected].
                                    User id Vimal Ratnakaran.
                                    Dec 11, 2021
                                    Complaint marked as Resolved 
                                    Yes, got thr refund after making the complaint here. Thank you very much
                                    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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                                      C
                                      [email protected]
                                      Nov 2, 2021
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                                      Address: Kurnool
                                      Website: Google locanto

                                      Some number posted my number in locanto please deleted my number [protected] please solve the prblm and try to help and solve the prblm Iam so suffering andsolve the prblm
                                      +1 photos
                                      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                                      Nov 02, 2021
                                      Updated by [email protected]                                       Please delete my number [protected] ican getting so many calls and massages please remove

                                      Nov 02, 2021
                                      Updated by [email protected]                                       Please solve the prblm fast number delete [protected] please solve the prblm Iam so suffering I was disappointed please remove the number remove the number

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