Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

In general Base fare from Amalner to Surat is ₹165 and in tatkal there is of ₹275 as of for now we are paying ₹100 for tatkal charges then why there is difference in base fare . I want reply

Hi,
I recharged my wallet on 11th January, amount debited from account but it’s not showing in wallet

Respected sir,
I have cancelled my two e-ticket on 3rd January 2022 but the refund amount yet not received in my bank account and I am worrying about that please help me.
I am giving you the ticket and cancellation details for your reference.

PNR NO: [protected]
TRANSACTION ID [protected]
DATE OF TRANSACTION[protected]
AMOUNT: 1454.66/-

CANCELLATION ID: [protected]
CANCELLATION DATE: 3-1-2022
REFUND AMOUNT: 1015/-
[protected][protected][protected]
PNR NO: [protected]
TRANSACTION ID [protected]
DATE OF TRANSACTION[protected]
AMOUNT: 799.66/-

CANCELLATION ID: [protected]
CANCELLATION DATE: 3-1-2022
REFUND AMOUNT: 540/-

The above transaction was made from the following account:
Bank Name: INDIAN BANK (ALLAHABAD BANK)
ACCOUNT NO: [protected]
IFSC CODE: IDIB000N531
ACCOUNT HOLDER NAME: RUNA GHOSH

Cancelled Ticket is also attached for your reference.

Please make necessary arrangement so that I can get my refund.
Thanking you,
Regards
Biman Chandra Ghosh

Respected sir,
I was booked ticket from IRCTC through Debit card on 10/10/2021 amount of 5630.64 Rupees. But my transaction is failed!
Transaction id IRCTC:[protected]
On 10/10/2021 amount 5630.64/-
Transaction id HDFC: [protected]
On 10/10/2021 amount 5630.64/-

The Train was MORE THAN 3 hours LATE at Kanpur and finally reached the destination Delhi more about 5 Hours late. We DID NOT travel by the train as we had a connecting flight from Delhi that we could have definitely missed by this late train.

The TSR was filed however it is repudiated w/o stating any reason. I want to know why it was repudiated and eventually process my TDR request. Details below -

PNR: [protected]
Train # RNC NDLS RAJ EX (20839)
Journey Date: 2 Jan 2022
Journey from KANPUR CENTRAL (CNB) to NEW DELHI (NDLS)
Pax: 2 Adults + 1 Kid (seat) + 1 Baby (no seat)

The TDR Cancellation # [protected]
TDR Reason: "Train Late More Than Three Hours and Passenger Not Traveled
TDR STATUS: CR REPUDIATE

Thanks for looking into this.

Ticket id :11046309 and 11037903
PNR: [protected] and [protected]
Reservation done on 6th Dec 21 and cancelled on 23rd Dec 21. Though successful txn id and bank txn id generated on 26th Dec 21 after cancellation but amount not credited in bank account yet.. Matter parallelly taken up with bank also. Request to search where was the money gone. No positive response from [protected]@irctc.co.in only quoting that problem may be with payment gate way system. Immediate intervention requires in this regard to resolve the issue.
With regards.
Kuntal Kanjilal

Hi,
I cancelled my ticket which was booked on January 4 2022. Didn't get refund yet. I wrote to their customer care twice- thrice. Every time they are making excuses and says they have given credit instructions. And every time a new ticket is creadted. No refund. Last email from them was saying due to some technical issues, the payment is delayed. This happens every time when it is about a refund. Previously also I had bitter experience with IRCTC for my refund. They do lot of timepass making excuses. Mainly the last email will be saying technical issues. Last time also it took more than a week to get the refund. And I got my refund after registering a complaint here.

PNR: [protected].
Transaction ID: [protected]
IRCTC username: VimalRatnakaran.

Please help me get the refund
Thank you.

On 22/10/2021, I have booked ticket through Google pay but payment was received but ticket not booked nor my money return

IOn 25 this december I booked a railway ticket by using railyatri app.Though the payment was done but booking failed.I received information from railyatri that the refund will be deposited in my account.Still the money has not been deposited in my account.Please do the needful.
Regards.

I have tried to book a retiring room for[protected] at Madgaon Railway Station for 3hrs. The payment was made through paytm UPI. The money was debited from the bank and the reservation was not successful. As I have contacted IRCTC they told that they haven't received the payment whereas bank confirms the money has been sent to the destination account. I'm attaching the details below. Please see to it and do the needful .
Transaction ID: [protected]
Date of Booking: [protected]:47:06
PNR: [protected]
Reservation Source: MAO
Total Amount: ₹ 584/-
UPI Ref No:[protected]

Dear IRCTC,

The train(19325) IND Amritsar Express got terminated at meerut City on 25th December 2021 by Gov. Of India. Our boarding station was Ghaziabad and Meerut City for two tickets booked.

I did not get the refund for my tickets. PNR numbers are mentioned below :
PNR: [protected] and PNR: [protected].

Reason for TDR filling I asked from customer care and then only i chose it. But you people rejected it. Please look into the matter and process the refund as soon as possible.

Thanks.

I had booked a parcel containing 2 packages from New Delhi to ernakulam (ERN) with reference number :[protected] on the 15th of December 2021. Even after 2 weeks the parcel has not yet arrived at the destination and iam desperately in need of it as it contains some of my books which are needed for an upcoming examination.

Nirakarpur railways station is very old even college and express trains stops but still there is no canteen facilities for passangwerfs please have look for passangers welfare

Train was late more than 4 hours. My destination was just 3.30 hour. I did not travel and booked for TDR .
But see the worse reply to reject from some illiterate official stating passenger travelled.
When it was confirmed than only passenger opt for TDR. It is common sense

Upi transaction ID
[protected]

To :irctc.[protected]@icici
From: kani.[protected]@okicici

Google transaction ID:
CICAgODhsJrHJQ

Money not credited to my R-wallet but debited from my account.
Transaction ID - [protected]CO1118443

I made a payment on 6 October 2021 at 5:00 pm for recharging my irctc uts wallet My money is deducted as payment was successful from my side but money didn't reach in my wallet and when i complaint merchant about itthey say they haven't received any money.
I want this issue issue tobe resolved soon as it has been so long now. I have provided the image with needed information

Dear Sir,

I travelled in Rajdhani Express from Ahmedabad to Delhi on 14th Dec 2021. I paid Ticket fare of 2030 plus other taxes. While booking I opted for Veg meal and I believe the above ticket price includes free Food. I was not been offered food during my travel by Rajdhani Express not even Water or any refreshment.
Please let me know if the above price includes Free food as per new guidelines in Nov to resume free Food on India Railways in AC class.
None of the members travelling in my coach on this train was served free food or any rfershment.

Appreciate your earliest reply.

Best Regards,
Ajay Gupta

Sir, I am from a middle class family, we add every single penny to run our family.Today I booked a tatkal ticket from Lokmanya Tilak Terminus to Jaunpur, for which I had to go to Grand mother death, the ticket was about 4100.But in emergency I had to cancel the ticket and instead of yesterday I had to leave today.After canceling, I got a message from IRCTC that there will be no refund of e-ticket, This is completely wrong and I can not understand at all why I am not getting my money refund when I am not traveling, what is this rule?The cost of 4000 is a lot for the poor, I work for 2 days and then get 1000., I took out the tickets by borrowing money but now you are not doing any refund this is completely wrong, You are requested to kindly refund my money to me, whatever is the charge of your cancellation should be deducted.PNR [protected]
11055 Godan Express
Lokmanyatilak T (LTT) - Jaunpur Jn (JNU)
Depart: 17 December 10:55
Arrive: 18 December 13:33

Thanks
Maneesh Singh
IRCTC ID -manishsjnp

I booked a train ticket prior before 15 days and later cancelled the train ticket via railyatri app and payment was done using googlepay and after i got several messages from my registered mobile number and i got mails that your refund initiated and its been about 1 month until now my money doesnt recieved un my sbi account