Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

All the users had a bad experience booking the ticket from IRCTC website. In spite of many complaints the logged by the consumers Indian Railway ministry pays to attention to the public concerns. Being the world's no. 1 democratic country it's shame that govt. least care about the concerns filed by people.

sir, i tried to book train ticket from ndls to rpj on date 12/04/2014, travel planned date 13/04/2014, amount debited on my sbi account, but ticket not received, Session Expired NAME . Sumeet Adwani BANK SBI Amount Deducted Rs. 627.47 Transaction ref No. IGT0626702 On DATE 12/04/2014 10:30:31 Please reply as early as possible

Same happened with me, when I tried to book from JHS to SBC. Only 4 seats for III AC of Rajdhani, which is impossible, Its fully AC train, how can be 4 seats only.

t is to informed that a ticket containing PNR NO.[protected] booked on 05.03.2014 which was cancelled on 26.03.2014 after cancelling, balance amount to Rs.1580/- and another ticket containing PNR NO.[protected] booked on 26.02.2014 and cancelled on 26.03.2014, balance amount Rs.1185/- has not been refunded/credited in my bank of Baroda account till date. i have enquired about the refund amount from concerned bank and the bank personnel intimated that the said amount has not been credited in the name of bank of baroda. Then i tried to confirm from IRCTC No.[protected], who informed me that the amount has been refunded vide receipt No.[protected] for amount of Rs.1580/- and another receipt no. I couln't write down. Regarding cancellation of both the tickets and refunded amount I have already message on my mobile No.[protected] on 26.03.2014 at 01.51 & 01.55 p.m. from IRCTC, but said amount has not been credit in my bank account till date. Therefore, it is, requested to enquire into the matter and arrange to make the payment in my account at the earliest, to that i can faithfully operate your IRCTC account. Yours Shashi Ranjan Kumar PNR NO.[protected] &[protected]

t is to informed that a ticket containing PNR NO.[protected] booked on 05.03.2014 which was cancelled on 26.03.2014 after cancelling, balance amount to Rs.1580/- and another ticket containing PNR NO.[protected] booked on 26.02.2014 and cancelled on 26.03.2014, balance amount Rs.1185/- has not been refunded/credited in my bank of Baroda account till date. i have enquired about the refund amount from concerned bank and the bank personnel intimated that the said amount has not been credited in the name of bank of baroda. Then i tried to confirm from IRCTC No.[protected], who informed me that the amount has been refunded vide receipt No.[protected] for amount of Rs.1580/- and another receipt no. I couln't write down. Regarding cancellation of both the tickets and refunded amount I have already message on my mobile No.[protected] on 26.03.2014 at 01.51 & 01.55 p.m. from IRCTC, but said amount has not been credit in my bank account till date. Therefore, it is, requested to enquire into the matter and arrange to make the payment in my account at the earliest, to that i can faithfully operate your IRCTC account. Yours Shashi Ranjan Kumar PNR NO.[protected] &[protected]

this is second time i am filing this complaint my last complaint no. 884059 regarding my refund of PNR NO. [protected] and my TXN ID NO. is [protected] but no action has been taken regarding my refund still almost one and half month passed

hi, this is vipul. I had tried to book a ticket from pune to nagpur on 22nd march 2014 from citi bank debit card but the transaction had failed. The transaction amount was Rs.1367.47 and transaction id [protected]. The bank customer care says contact irctc, the irctc says we have refunded the amount but are not able to generate the arn number.