Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Amount debited from my Saving A/C of axis Rs.21.62.47 but ticket not booked. Details of transaction are given below:-
1. Tr. ID.[protected] Dt.04.06.2014 Train no 09043 request for reservation for BDTS to KOTA JN.


the amount have not been credited till now. Please refund the amount in my A/C at the earliest...

I was trying to book a tatkal ticket today through my irctc account. Everytime I logged in I was taken to the intermediate page of the Next Generation e ticketing system. Everytime I clicked on Proceed for Booking, the page could not load, even after 11 am on different browsers. However when I tried the same from my friend's place, with my id, I was not taken to the Next generation system. Instead I was directly taken to the familiar Plan My Travel page and was successfully able to book the ticket, received pnr, sms as well as email. However when I try to log in from my own laptop, I'm again taken to the Intermediate page and the problem persists. This is awful as I can't even cancel/print the ticket from my id. I have tried calling the IRCT Customer Care several times on both the Toll free no. as well as the Mobile no. but either its too busy for the last 2 hours or the call can't be completed. I expected the Next Generation e ticketing system to be faster, but forget booking tatkal ticket I can't even view my new booked history. What kind of a shoddy system is this.

Hi IRCTC Support, I had an irctc account with userID (gaurjimmy) using my email ID ([protected]@gmail.com). A while back I tried logging in the account to get some tickets booked it showed the userID or the password is invalid (which clearly was the same I'd been using previously). Anyway, I tried using the "forgot password" option to retrieve my password and turns out the answer to my security question was also wrong. I clearly remember my password and the security answer but somehow your system is rejecting them. Now, if I try to create a new account it doesn't allow me because I can't use my mobile number again ([protected]). Please help me in this regard. I've been having a lot of problem with IRCTC lately. Hoping to get a quick and positive response from you people. Regards, Piyush Shandilya

sir i have booked my tickect for 12/06/14 on 8/06/14 from new delhi to secunderabad in Ap exp...soon pnr no was also generated on my mobile no:[protected]...but unfortunately i have deleted my pnr no...when i logged in my irctc account to get pnr number it was showing that there is no booking history and also rs 596 was also deducted from my account...plz solve my pblm as soon as possible...

Amount debited from my Saving A/C of sbi Rs.1673.72 tow times but ticket not booked. Details of transaction are given below:- 1. Tr. ID.[protected] Dt.05.06.2014 Rs.1673.72 Train no 18623 request for reservation for RJPB to RNC Since not booked I traied again 2. Tr. ID.[protected] Dt.05.06.2014 Rs.1673.72 Train no 18623 request for reservation for RJPB to RNC Both the amount have not been credited till now. Please refund both the amount in my A/C at the earliest.

I am travel in konark express 11020 from brahampur to mumbai when I reach to secondrabad I am asking daal to catering staff.they give me daal and asking to would you like to buy drink which we have.I told him no.I think it is crime I request to you pls take srict dessision and stop that punish who is involve and doing that irrespons work. your house keeping service also not good they dident clean all birth of bogis pls conferm me what action taken by you my email ID is wrotten under of my name. thank you! Balram Das (das.[protected]@gmail.com)

I V SRI RAMA KRISHNA request you to refund my transaction amount of Rs.316/- regarding train ticket booking on[protected]. The amount was debited from my bank account but ticket was not booked. The transaction referencel no from my bank and other details are here under Transaction Ref No :[protected] Date :[protected] Bank : AXIS Mode :credit card Amount : INR 316.24

Dear Sir,
With reference to the above subject i would like you to complain that i did not get me refund
for the following Waiting List Cancellation E-tickets.
1. PNR NO. [protected] transaction ID:[protected], Train no.12548 Refund Amount: 1095.00
2. PNR NO.[protected] transaction ID:[protected] Train NO.12424. Refund Amount:7021.00
My IRCTC log in Id:phira03
Please refund total amount as fast as possible.

I booked tatkal ticket for 4 person from bhopal to bilaspur on 2nd june 2014... my money got deducted but ticket din get book... it said session expired... my money has not been refunded yet... plz do it asap... transaction details [protected]IGV0166850 TRANSFER TO [protected] MINISTRY OF RAILWAYS E... amount is 4902.47...

i booked tatkal ticket for 4 person from bhopal to bilaspur on 2nd june 2014... my money got deducted but ticket din get book... it said session expired... my money has not been refunded yet... plz do it asap... transaction details [protected]IGV0166850 TRANSFER TO [protected] MINISTRY OF RAILWAYS E... amount is 4902.47...

Dear sir, today i try to update my profile through your website. i change my email id as [protected]@lkairconditioners.com earlier it was [protected]@gmail.com after done it, just i check my both email ids. there is no mail from your website. my register phone number is [protected]. in the morning i booked my tickets through my id. now i am unable to log in to your website. ID is lk_rams previous email id is [protected]@gmail.com updated...

dear sir, now days lot of people use vaireous software for fast booking in tatkal online reservation system, There is lot of fake ids on IRCTC. these people use fake ids in sell in Black ticket in doulbe prize. lot of people wait in long que at Railway reservation counter but there is no respone for a single customer. i am sufferd lot of time by this heavy problum. please do something to stop all these type false purchase by fake irctc ids holder. Thanks and Rgds. Virender Ramawat Bikaner Rajasthan [protected]

I was booking a ticket on[protected] from New delhi to cuttack in train "NDLS BBS SUF SPL/02816". There was deducted money from my account without confirm of ticket Here is the details of transaction. POS[protected] IRCTC--- Rs 1933.72 There is no refund till now.

My irctc id is scpoddar69. I had cancelled my fe-ticket two way from ndls to khagaria. The status is showing refunded but the amount has not return to my canara bank account. Total amount is 3572. Hoping for favourable and qquiquick reply.

The u/s along with other two family members were travelling by 12425/ Jammu Rajdhani Express on 23rd May, 2014 vide PNR NO:[protected] in coach No:B-5, seat No; 1, 7, & 8 in 3T AC. During travelling we requested ur IRCTC staff for Continental food which they refused to serve & I asked them either to supply me the complaint book or call the catring Manager. They did not supply the complaint book inspite of intervention of TT but...

dear sir,

i had booked train tickets on 2 June 2014 from hyderabad to vishakapatanam transaction id [protected]
train no 12728 till to day not get back my amount in my account so kindly pls pursue this issue .


your's faithfully
d.krishnamohanreddy
mob;[protected],
[protected]@gmail.com

I booked a ticket in online tatkal on 8th june 2014. My payment was done but i did not get any ticket. So i want my money to be refunded back Rs 686. And ticket was booked online in goa kranti express. So if ticket is not bookes then hoe money can be deducted. Hope to have an early reply.

The Sub-urban electric train which is departing from chengalpattu to Chennai beach is unpunctual in its timing randomly in every days and saying irresponsible reasons for their mistakes every-time the complaint is received from the customer. Passengers are very much disappointed with the railway service. So kindly inform this to the cocerned authority and take necessary actions.

i booked a ticket from MAS TO NDLS in rajdhani..train time is 6.10 but untill 4.40 the chart is not prepared.. i called customer care they said the chart may prepare before 15 to 30 minutes also...how it can be tolerable..? in case the ticket is not confirmed, Those who are traveling with ladies, kids, and old person after reaching station ..how they will manage?..try to make some solution...

I booked two tickets from Ludhiana to Chandigarh(PNR : [protected], train number :12242 and date of travel :[protected]. Despite advanced online booking (second seating -2S), we got D6 as our coach. Arriving at station we found out that D6 was actually a general coach (they put a sheet of paper on the general coach with writing D6). The 2S compartments in that train are only up to D5. What is the use of booking in advance if we are getting to sit in general compartment. The public there refused to get up saying that it was a general compartment. There was no TC to resolve the issue. Moreover, I got seat number 102 in the booking message by IRCTC, BUT THERE IS NO SEAT NUMBER 102 IN THE TRAIN'S GENERAL COMPARTMENT. As a result we had to travel standing all the way to Chandigarh. I want full refund for my tickets (Rs 172)and compensation for all this hassle.