Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear Sir,

This is for kind attention that the following two tickets were cancelled on 01/05/2014. Till date it has not credited to my card a/c. Still showing "Approved" in your portal. Could you please look into the same. As per my earlier experience amount always refunded maximum by 3 days . For your refernce please find below the details.

Tr id # [protected] - PNR # [protected] - Amount - Rs.1861.24br...

I travelled with my family in Chennai express-no-22681 in 2AC coach A2 on 07/05-
Bedspreads given to us were dirty and full of bedbugs. Even pillows had blood stains and had stinking smell.

Due to bed bugs biting, my kid developed skin rashes and we could not sleep during the entire journey .

1.After spending 2710 Rs for the comfortable journey, I fail to understand why I should undergo such painful...

Dear Sir,

I have booked a ticket to vizianagaram from bangalore on 17-oct-2013. The train was scheduled to depart on 17-oct-2013 at 23.00 hrs. But it was re-scheduled to 18-oct-2013 at 17.00 hrs. i.e train is running late more than 17hrs. So, I have filed a TDR with IRCTC by email on 18-oct-2013. The TDR no .is ekt[protected]. Till now the issue is not solved. Whenever I send a mail, they reply that it has been forwarded...

i have booked a ticket from irctc on 7 may 2014 from NDLS to LKO through NDLS LKO AC EXP.for date[protected] with transaction id [protected].Payement is deducted from bank andpayement status is showing"SETTELMENT REQUESTED" in "Failed Payment Refund Status".Where as from my bank amount of Rs.1442 has been deducted and i had also not got any ticket against such payement. kindly refund my money which has been deducted....

I have been trying to book railway tickets since last two days using IRCTC site but even after multiple attempts could not book tickets. Site is running extremely slow, getting stuck at payment gateway and all other problems. At the same time your customer complaints number are also not working. What a utter pain for people like us. Now I am forced to rely on travel agent...for no reason....

from: subhash paliwal <[protected]@gmail.com> to: [protected]@irctc.co.in date: Tue, May 6, 2014 at 5:46 PM subject: Fwd: Please refund my Axis Bank Master Card No.[protected] Rs.1777.47. mailed-by: gmail.com : Important according to our magic sauce. Dear Sir, I have booked ticket today(5/5/2014)seat No.0254, lower birth in 3A Coach.My payment Rs.1777.47 was deducted from my Axis Bank Master Card No.[protected]...

Dear Sir / Madam, Today i booked a E-ticket from AHEMDABAD to SIROHIROAD) through IRCTC. After finishing booking of ticket with my SBI debit account there an error occurred.Then after 5 mins i tried again but the same error occurred again Finally i found that the money is deducted from my account for both the transactions but ticket is not booked. For your info my the ref number of trancations are "[protected]" and pos POS PRCH POS...

Hi, I had a stoppage at Mathura railway station and had to buy a bottle at Rs 20, which had a print MRP of Rs 15. I also saw that it was being sold to everyone at Rs 20, as fellow passengers were buying it and said nothing can be one about it. Further, the bottle had a local branding "Jal neer" and wasn't child, just a normal bottle slightly cooler. These bottles were sold by the vendor having a stand counter with a freezer(Stall type)...

Dear Sir/ Madam
Right now we are traveling in train No. 02842 Chennai to Howrah summer special train. We are having complained against for the train catering service….
1) First of all the food quantity is so poor that two year child can’t full feel their stomach demands, then what about the adult?
2) Second think about quality of the food. On last night (3/5/14) dinner was so horrible, Chapatti are not cooked...

Hello, I was trying to book ticket using IRCTC windows phone app. But the amount got deducted and suddenly I got a message that there is connectivity issue and no ticket booked. The details of booking as per Bank Transaction are as follows. [protected]IGT9052610 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT Please refund my amount....

I have cancelled the following e-tickets booked through my card. The refund amount of these cancelled tickets were not credited to my bank account since 15 days were passed after cancellation. The IRCTC site shows that the refund was credited to bank account much before but the amount was actully credtited .I have filed many complaints with IRCTC web site but no action has been taken only repeated replies have been given. my mobile number...

I booked my railway ticked for my journey from Gorakhpur to Lucknow in Gorakhdham Exp(12555) with journey date on 10th MAY 2014 with PNR No. [protected] through Reservation Window at Gorakhpur Cant Station. It was a waiting ticket.But when I checked my PNR status it showed me the wrong person's ticket. and not showing my actual PNR Status . Please, Do some thing fast So that I could make my journey Comfortable. Regards Aakarsh Gupta...

PNR No:[protected], booked ticket fr dadar to khandwa in kolkatta mail.trvel date on 17th march 2014. when the trail timing changed from 9.40 pm to 4.00 am on next day, i filed TDR as i was not b le to travel in revised schedule. the railway gave
reply and i quote
quote
we regret to inform you that refund is not admissible as informed by Railways through their letter no :
BER240314V39111 and the reason being :...

Dear Sir / Madam, I booked a E-ticket from kathgodam(KGm) to Delhi (DLI) through IRCTC. After finishing booking of ticket with my ICICI debit account. Then i checked my icici account the money is deducted from my account for the transactions but ticket is not booked. For your info my the ref number of truncation's are "[protected]", Narration is written as "BIL/[protected]/T Chg Rs10 ST Rs1. 24/[protected]" my ICICI account number is...

Dear sir/mam,

I was booking two ticket through Irctc after that i had cancelled both tickets on[protected] at 12.30 pm
but have not refund in my A/c till now. My transaction ID-[protected] AND [protected]
I need refund.

Therefore i request kindly Do the need full,
Regards,

Kunal.

mob no-[protected]...

Dear sir.

Reg.E-ticket – irctc – train no:10215 – pnr no:[protected]
Dt.[protected]

I have booked 3 e-tickets for travelling from madgoan to calicut on[protected] for 1st calass ac compartment in madgoan express 10215 which starts from madgoan at
21-30. Three hours before the train starts i have got my seats confirmed by dm-irsmsa and i have got the coach no. Seat no. Etc. By...

i do not understand why have you introduced online tatkaal booking? i tried for 2 days to book tatkal tickets on 29th nd 30th april and on both days i did not login successful for 30 minutes and after which i found that all the tickets were booked. Then why dont you scrap online booking of tatkaal ticket.. if you cant manage the site due to trafic. I did not go to window for tatkaal tickets thinking, if railways has given facility for...

I travelled with my Family from Bangalore (from Yeshwanthpur Station) to Thrissur yesterday, Tuesday, 29th April 2014. The train number is . We have started yesterday night from Bangalore and reaced Thrissue Station at around 6.45AM. Our PNR Number is [protected]. Due to heavy rush in the compartments, somehow we didn't have enough time to get down and end of it, I lost to take one carry bag (like a big shopper bag) which was carrying a...

i have my ticket reserved which is of 30-apr-2014. I am not travelling so i wanted to cancel the ticket. The website is down and i am unable to cancel my ticket and when i will cancel on my ticket on 30-apr-2014 i will get less refund amount which i would have got 1 day before. This is the fault of irctc since they are unable to keep the website running/up. The extra money which i will have to lose is the fault of irctc....

I need to take print out of ticket, i was trying for past one hour (at 4 : 40 PM 29/4), i suppose it is not a peak time My network is ok able do web banking, but not able even take print out is there any change to improve services at least this kind of services? is there any site / url for ticket printing?i very sorry to this site is not fit for commercial activities in public services. It is becoming bad to worst day by day Horrible...