Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

RESPECTED SIR, ON 19/11/22013 AT 2:52 A.M. WHEN I WAS BOOKING E-TICKET UP TO LAST STEP AT THE SAME SUDDENDLY YOUR SERVER BREAK UP AND RS 4200/- AMOUNT DEDUCTED FROM MY ACCOUNT BUT E-TICKET NOT DISPLAY/ PREPARED THEN AFTER AGAIN I WAS BOOKED E-TICKET ON SAME DATE/TIME VIDE OUR E TICKET PNR NO. [protected] TRAIN NO. 12707, DOJ- 25/12/2013, TIME- 17:55 HRS, SL, TPTY TO NZM, SYED QADIR HUSSAIN, +5 S8 (33, 34, 35, 36, 37, 38), FARE- RS. 4200/-,...

dear sir this is dr kapil agrawal from K.E.M. Hospital, Mumbai. yesterday i was travelling from Golden temple mail from mathura jn to bct. coach attendent didnot attend us to provide bedsheets, blankets and pillow covers etc. even after 8 hrs of journey. i tried to find him in pantry and other possible locations and asked many vendors but couldnot find him then i asked the ticket checker but he also didnot know. same time one co- passenger...

Dear Sir, I did a ticket booking from Bangalore to Nandyal on 13Nov13 for the Journey on 15Dec13 .My amount got debited from the bank but when I saw the status in IRCTC the ticket booking was showing as failed. But the amount was not credited to my account .Status was showing amount refunded on 15Nov13 but I didn't receive my amount. Please take it as a serious concern .Otherwise people may lose faith on the IRCTC website. Transaction...

Respected Sir/Madam,

I Kishor Chillal had filed for TDR as per the guidance provided by the station master (Bengaluru - Yeshwantpur(YPR)) as I did not boarded the train because it got delayed by more than 5 hours.

I had booked 2 AC tatkal ticket (Pnr Number: [protected]) to travel from Bengaluru (YPR) to Mumbai (CSTM) but the Chalukya Express (Train No: 11022) which was supposed to start at approximately 6:30...

I booked a ticket in Duronto Express from Yeshwantpur(YPR) to Howrah(HWH) for a journey on[protected]. The Train was calcelled and even after 20 days they have not refunded my money back. They are saying that they cannot refund the money back. I feel like being cheated. Please find attached the ticked I booked. I want my money back....

I booked two 1A tickets for 7600/- in Train no: 12839, journey date 26/10/2013 from Howrah to Chennai, PNR Number: [protected] and Transaction ID: [protected], but due to heavy rain Railway department cancelled the train at last movement without any information to passengers through SMS or Email. When train was cancelled by railway department as a passenger in emergency first we will see for alternative source to travel we won?t see for amount...

I appreciate introduction of Tatkal Seva whcih is mainly meant for benefit of individual passengers. But it has been observed that from last updation of tatkal site, one cannot open the site and when it opens, the status shows WL. I have strong objection against the system and request the Rly Mgt to take strict action against agents, who is openining this site during 10 and to 12 noon and book tkt for their clients and earn a lot (black...

we have booked one tatkal tacket this morning but all the things have been done except the generation of ticket we waited for more then one hour but it could not be generated so we close that tab...and as it is urgent for us to book ticket so we go for other trains and booked the ticket there...now the previous ticket shows us that it was booked at that time but we had closed the tab before the ticket has been generated...now we want our...

sir, i tried to book a ticket from chennai egmore to karur in third tier A.C.via my login id, my amount has been deducted i.e., r.s.607. but ticket has not been reserved .please try to refund my amount to my account having account number [protected]....

Sir,
I filed TDR at IRCTC on 5/7/2013 as the train was running more than 19 Hrs late.

For last six months I have been waiting for the refund. IRCTC customer support says hat they have not received refund from indian railways but how come I am concerned with that. I pay Irctc service charges so its the duty of IRCTC to get the Refund from railways and credit it back to me.

The details of the train and...

vide order no IRSP4639801 online purchase of one saree was made and cost of Rs 1529 was paid by net banking on[protected]. On[protected] I have cancelled the order due to delay in despatch of the item (Max time given by irctc was 8 days) on tracking at the irctc website, the status is shown as ' cash refunded' The amount not yet reached my Bank A/c. Kindly help me....

Date: 10/11/2013 To, Indian Railway Catering and Tourism Corporation Ltd. 9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, India. Sub: Refund the Ticket Amount for PNR No.[protected] Dear Sir, I have booked one TATKAL ticket from New Delhi to Ahmedabad (Train no 12958) for Dt. 09/11/2013 for two passengers name Raman Poddar & Jyoti Poddar. PNR No. for this ticket is[protected]. I have paid Rs....

Dear Sir, I am an IRCTC User I booked a ticket from Garhwa to patna on 7th of nov.But When I tried to take the print out IRCTC does not showing any booking history.Since my train is on 10th of nov I am unable to travell and i cant find any way to cancel my e ticket and get my money back.So I want to filled a compliant against IRCTC for cheating its users....

Dear Sir,

I have registered my for on line railway ticket booking with www.irctc.co.in but I could not get the site opened for on line ticket booking. I request you kindly to cancel all existing registration for on line ticket booking through irctc so as to enable me to register afresh for on line railway ticket booking.or send link site for registration to my e-mail address [protected]@yahoo.co.in

thanking...

I had two tdr requests pending with irctc for more than 2 months with pnr no [protected] and [protected]. But I have received a mail by IRCTC as "With Reference to your TDR Filed against PNR No:[protected], for the refund o[censored]nused ticket, we regret to inform you that refund is not admissible as informed by Enhanced Coaching Refund System developed by Center for Railway Information Systems (IT Arm of Indian Railways) implemented in...

The rule that "No refund provided if a confirmed Tatkal ticket is cancelled", is unsatisfiable for the customers. Because, 1. The person who wants to cancell a confirmed Tatkal ticket due to any reason, never goes for cancellation because no money will be refunded even after cancellation. 2. The person who is willing(or any reason) to travel with a Tatkal ticket will not get a confirmed ticket because of the above scenario. 3....

Dear Sir/Madam, I am from Odisha. I have booked an e-ticket from IRCTC in Rajdhani Express to travel Bhubaneswar to New Delhi on 13Oct2013. The train was cancelled on due to heavy cyclone (Phailin) and my area is mostly affected on which we don't have any electricity and internet for long days at all. After 10 days when I didn't receive my refund money, then I have called to IRCTC customer care for the same. They told me, I need...

Respected, Sir / Madam I had booked a YAMAHA Rx 135 on 19/10/2013 from Coimbatore (CBE) to Madgao (MAO). The bill number is P905113 Which they said would be delivered to me with in 2 to 3 days. I saw my train loaded in the train 22476/Coimbatore - Bikaner SF AC Express SuperFast Coimbatore, on the same day at 3.40 pm. I to boarded the same train towards the same destination. It has been more then 14 days till now. When my friends visited...

D/Sir, I am Sheikh Reyaj Ahamad, Sir on 06/10/2013 booked E-Ticket from this site (http://www.irctc.com.in) for New Delhi to Howrah from my SBI Debit Card, But I am not getting ticket from this site and my amount Rs. 881.24/- also cut from my A/C, they are only showing me this POS PRCH[protected] IRCTC ON 06/10/2013 within 25 Days laps amount not received back my A/C. Sir, I wan only my money Rs. 881.24/- (Rupees Eight hundred...

I have ordered(Order No - IRSP4642131) the following articles in IRCTC Shopping . when i have checked the my status than made a call to customer care Ms Manisha. she said you have mentioned two pin no we got confused so your order will not be deliver . what statement she did ? if my mistaken if i have entered the wrong pin code IRCTC should inform to customer by mail or by call to confirm the correct pin code or you should check in data base...