Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

There is no such rules for the TDR if train is cancelled by INDIAN RAILWAY. .when I filing my TDR today for the journey of 13th after 10 days they are not agree to accept my file cause it dues after 7 days. My PNR is [protected] So how can a customer get know about such thing when he was outstation. file my complain and rever tback

I tried to book Tatkal tickets online from Ligampally to Malkhaid road on 22 February 2014, after giving all the due details, money of Rs.472/- got debited from my account but ticket was booked. Irctc website was showing " settlement requested, payment not received from bank" Plz refund the money back in my account as the ticket is not booked asap.

I (ankit sisodia)cancelled my railway cc e ticket pnr no [protected] from kanpur (cnb) to new delhi(ndls) on 09.02.2014 train no: 12003, date of journey: 09.02.2014, transaction ID: [protected]. In irctc website it is showing that your ticket was cancelled and money was refunded to your account, But I didnt receive any refund from irctc. They are given some receipt no in there website receipt number:[protected] for my refund which I did not receive actually. Thanks & Regard ankit sisodia engineering officer, merchant navy [protected]

Dear sir/madam i am adinath havale transaction failed ticket book please refund my amount
Rs241.24 below ticket history

Ticket History


Pnr Number: 0 Transaction ID: [protected] Train No: 12169
Train Name: SUR INTERCITY From Station: (PUNE) To Station: (SUR)
Date Of Journey: 27-Feb-2014 Class: 2S Boarding: (PUNE)
Resv Upto: (SUR) Date Of Booking: 17-Feb-2014 Total Fare: Rs 241.24

i have cancelled a ticket and the money has not been refunded Cancelled Date: 07-FEB-2014 Refund Amount: Rs 1635.0 Receipt Number: S4883098/158/RCTC02014 Refund Date: 10-FEB-2014 its showing that it has been rfunded but the money has not been credited in my account. my mobile no. is [protected] my email is [protected]@gmail.com

I want to inform you that i have pay the amt of rs5500/- for irctc registration but i dont requird from easy bill india service my ref no is 7513162 date-27/01/2014 pls refund my credit amt fast in my axis bank a/c no [protected].


Thanking you

Priya
Mob-[protected], [protected]

Dear Team,

I have filed TDR from my IRCTC account for this ticket. PNR number:[protected]. I have also seen at that time that is has assigned to north Zone railway. But now in my history it has not showing.

I have selected in the reason as "train late more than three hours and passenger not travelled".
This train has been delayed by more than 12 hours.

Kindly raise a complaint...

I was booked two 3ac tickets on date 21/01/2014, bearing pnr no: [protected], unfortunatly i was missed that train, so i file tdr refund request. And i didn't get that amount, now i am searched tdr history in irctc site, they show the status is "regretted", but the reason is not explained.Hence i want justice.

sir/madam, i had book a train ticket on 10 feb . But, unfortunately the train ticket was not booked and the money was debited from my account plz help me below is the train ticket detail ( THIS MENTIONED DETAIL I HAVE GOT FROM MY BANK PASS BOOK ) PNR number ---- [protected] TRAIN NO.[protected] FROM STATION (ASR) TO STATION (CDG) Date Of Journey[protected]/02/2014 Class -------- AC CHAIR TOTAL FARE[protected].47 + 10 (bank charges) i hadn't got any message from the IRCTC regarding train ticket confirmation i had mention that information only which i had put at the IRCTC website while booking i had got only one message from the bank only that 417 Rs/- was debited from my bank account

I have submit TDR for the ticket through which passengers are not travelled.But IRCTC reply that passengers travelled. One ticket o[censored]dhyog nagari from bhopal to mumbai for which i have filed TDR because passengers not travelled because Tckt was in RAC. Second ticket of Habibganj from habibganj(bhopal) to Mumbai from which the same passengers travelled.i have given the proof of ticket of the passengers..and mailed to [protected]@irctc.co.in but they are not replying

I booked a general sleeper ticket on 12/12/2014 from Bellary to Bangalore(Travel Date on 25/02/2014) in irctc website. Money got deducted from my Kotak Bank Account but ticket was not booked. Name : Srinivas Transaction Reference Number:[protected] Account Number : XX2183 Amount of Money Deducted : Rs. 211.24 Mobile Number: [protected] Email Id : [protected]@gmail.com Please refund my money soon otherwise I will have to take legal action.

I have booked my ticket for 22nd Feb from Sawai Madhopur to Nzm in August Kranti Express train 10 Feb.This is to inform you that ticket amount of Rs 752/ was debited from my credit car but ticket was not issued. Kindly check and release the credit amount of Rs 752/ in my credit card at the earliest. regards Rajesh Behl [protected]

I was going to purches a ticket through IRCTC from my personal irctc email id biswas_ac.dated 05/2/2014 at 10.27a.m From my SBI Account no [protected] Rs.2242.00 had been deducted but I am not received the ticket from IRCTC. Transaction no.[protected] not received refund the same. Please refund the same as early as possible.

I have parked my two wheeler and Bangalore city station at 8th platform back side on last saturday 5.45am went to janashatabdi and next day when back at 10PM on sunday charged 100 including helmet charge. is this affordable cost 50 rupees per day for two wheeler by railway. This is second time happened to me, simply people over they collecting money showing rowdism and arguing with customers. why railway can't take proper action and print amount on bills for parking hours and put some bill board. remember its a two wheeler and paid 100 rupees for parking even its more or less equal to rail charge. please give solution and replace contract of parking showing rowdism.

I cancelled a ticket of 17 january 2014 whose pnr no. Was [protected]. Its scheduled departure was 6:00am but it was late by 11 hours. So i called the customer care no. [protected] twice and asked if i would cancel my ticket what would happen and the person replied that you will get full refund of your ticket and said to choose the option train late by more than 3 hours.
I also confirmed the customer care person who was on line when to cancel the ticket and he assured me that you should file tdr within two hours after the actual departure of the train. So i filed the tdr within two hours of actual departure.
But this information was provided to me by your care centre and was wrong so there is no mistake of mine.
So i request you to kindly listen to the voice recording and confirm that information provided to me was wrong. I provide me my full refund.

Dear Sir/Madam, My Name is bala Krishna I booked four Tickets Tickets not booked and payment was dectected - IRCTC I booked an e-ticket Tatkal reservation from secunderabad to shiridi on 06-Feb-2014 . The balance got deducted Rs 1, 771.24. Its showing Transsaction Reference Number [protected] IGQ7045849 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT Plz.check out my claim and Confirm me immediately.It is your most kindness. MY ACCOUNT WAS DEBITED RS Rs1, 771.24/-, KINDLY CREDIT MY BALANCE BACK TO MY ACCOUNT My Name- Bala Krishna Mob-[protected] b.[protected]@gmail.com Sir I am waiting your reply.

[protected]igq7026573 transfer to [protected] sbi
E tatkal reservation from indore to hazrat nizamuddin by intercity exp. 12415
Travel plan on 07 feb 2014
Money 501.24 deducted from sbi net banking mode but tkt is not booked to me
After payment, an error occured, many time try to further but no output come

This iskomal, long ago i have account on irctc that account has been deactivated. so please activate the account as soon as possible. and send me the password to my registered mail id my mail id is - [protected]@gmail.com mobile no- [protected] userid- khatkolekoma

I booked an TDR as per 139 Customer care suggestion on 13th Oct 2013 as train was cancelled due to phylin cyclone. PNR Number: [protected] Reference No: ekt[protected] TDR Filing Date: 13-Oct-2013 but, money is still not refunded to my account even it crossed 110 days. I am trying to take follow up, but IRCTC care's reply is like Hide & Seek Game. One department blames another & they give the number of a third party, which one never get answered. There has been 28 conversations with [protected]@irctc.co.in & the result is the below mail "[protected]@irctc.co.in Jan 14 to me Dear Customer, Sorry for the inconvenience.Kindly note that your refund case of PNR No.[protected] has been forwarded to CCM/SER Railway on 13-Oct-2013 As refund is yet to be received from concerned railway, we have sent a reminder on 14-January-2014 with all the papers pertaining to your refund case to concerned railway. As soon as refund, if any, received it will be credited to your card account. With regards, TDR TEAM ________________________________________________________________________ This is a system generated mail. Please do not reply to this email ID. If you have a query or need any clarification you may: (1) Email Us at [protected]@irctc.co.in "

Sir, I have booked 6 tikets PNR NO [protected] on08/09/2013 in waiting. On journey day one ticket in the name of Yogesh was confirmed as RAC and rest 5 tickets are not confirmed and automatically cancelled and I have file TDR against one confirmed ticket because journey was not performed. Sir, till date I have not received any amount of refund. total fare is Rs 2370/-. Kindly look into the matter and refund the above amount at the earliest and credited in my A/C. Thanks.