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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated May 9, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 471

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A
aru1234nav
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund problem

Address:Bangalore, Karnataka

i booked a ticket on 9th jan.. RS. 2102 was debited from my account...i got ticket on my mobile also.. on 11 th jan i cancelled the ticket.. today when i checked 'refund status of cancelled ticket ' area, there was not that ticket pnr also... it was showing under ' FAILED TRANSACTION' AREA . and here its showing " payment not recived from bank' when my amount will be refund in my account? username 'aru1234nav'...
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V
vinayakbhu
from Lachhmangarh Sikar, Rajasthan
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False reservation charges debited

Address:Varanasi, Uttar Pradesh

Hello, As per statement of my ICICI Bank an amount of Rs.2417.47 has been deducted twice reference BIL/[protected]/IRCTCINDIAN RAILWAY/[protected] and BIL/[protected]/IRCTC INDIAN RAILWAY/ [protected] from a/c no.[protected]. I have checked from booked history that I have not booked any Railway Ticket for myself or my family member for this amount. This is totally falls. Kindly refund my money urgently. Thanks. MITHILESH SINGHAL...
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P
Pavan Chauhan
from Mumbai, Maharashtra
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train was delayed for 24 hours

Address:Dehradun, Uttarakhand

sir
i am nitin mishra.my train delayed for 24 hours soi am not able to travel in this train. kindaly refund my money.
pnr-[protected]
transaction id-[protected]
train no-22405/BGP GARIB RATH
BOARDING-PATNA JN
RESV UP TO-ANVT
JOURNEY DATE-11/01/2014...
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K
kkpl2010
from Aizawl, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of amount by cancellation of tickets from deactivated account.

Address:Ganjam, Odisha

Indian Railway Catering & Tourism Corporation Ltd. Internet Ticketing Services Internet Ticketing, State Entry Road, IRCA Building, New Delhi-110055 All Authorised Office Bearers, Dear sir, I have one IRCTC Account in the name of myself Abhimanyu Padhi user name kkpl2010 for booking of on line train tickets. I have booked one ticket with journey date12.01.2014 from BAM to BLS in Train No 02551 in 2 Tire AC with PNR No [protected]...
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B
buddharaj Ambhore
from Bengaluru, Karnataka
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terrible website

Address:Bangalore, Karnataka

What the [censored] is irctc.co.in site. So much angry on it. what about the middle/lower class people if they want to go urgently some places in india. We can not afford flight ticket. So only option left is indian railways. But what a bluddy [censored]ing site u people made. Can not book a single tatkal ticket. Better to increase the railways government will earn more rather than making us trouble. Strongly disappointed....
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N
neelakanta reddy
from Hyderabad, Telangana
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False allegation and collected false penalty amount

COMPLAINT DESCRIPTION

i was travelling on[protected] by narayanadri exp from tirupathi to secunderabad in sleeper class coach no s1 seat no 60, 61, 62, 64 and got down at secunderabad station and while coming out from platfrom one of the TTE have asked me to show the ID card i had sown to him then he was arguing with me that this is not original, i had sown him my PAN CARD, Voter Card then he started telling me give Rs 500/-...
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S
satishgurtoo
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount under PNR No.2253927814 for WL Ticket

Address:Jammu, Jammu and Kashmir

I had booked a train ticket under ID No. [protected] with PNR No. [protected] on 24.12.2013 for travel to Jammu Tawi from New Delhi in Train No. 12425 (Jammu Rajdhani Express) with boarding at New Delhi on 25.12.2013 at 20.40 hrs. The ticket was booked for three passengers with status as (Passenger 1-WL-78, Passenger 2-WL-79, and Passenger 3-WL-80) and an amount of Rs. 3202.47 was deducted from my account as per SMS received from LM-IRCTCi...
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K
kkannan1982
from Chennai, Tamil Nadu
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Account deactivation

Address:Chennai, Tamil Nadu

I have an account in irctc kkannan198.
It was deactivated, IRCTC is claiming that i have made unusual pattern of clicks..
But in nowhere in IRCTC website it was mentioned, if you make unusual pattern of clicks your account will be deactivated. So i would like to get the clarification/answer from irctc... did IRCTC has this in their terms and conditions.. if so please point to me......
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H
HASSAN ALI P
from Chennai, Tamil Nadu
Jun 24, 2023
This thread was updated on Jun 24, 2023
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Fan not working in our compartment​

Address:Chennai, Tamil Nadu

Dear Sir/Madam,
Please check the below given train details. I'm traveling now on Chennai mail exp in the train but the fan is not working in our choch. TTR also not there in our choch from my station starts onwards. So we can't able to say this problem to anyone. We are paying Rs.345 for each person we are travelled 4 members on journey. Why we are paying this much money for fan not working compartment. I'm not satisfied...
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K
krati shrivastava
from Delhi, Delhi
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Need refund for filed TDR

Address:Bhopal, Madhya Pradesh

My name is krati shrivastava i have booked a ticket for 4 persons on 12th december from bhopal to pune in train no. 01478 whose PNR no. is "[protected]", the train was more than 4 hours late, and 2 of the passengers didn't travel because their intent of going pune could not be fulfilled as they might be reaching pune very late, which was not acceptable. So, I have filed TDR on 12th december itself, whose reference no. is "ekt[protected]",...
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V
viveksthakur
from Mumbai, Maharashtra
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Irctc account has been deactivated

Address:Mumbai City, Maharashtra

Hi, Please activate my irctc account viveksthak. It was deactivated by IRCTC. I assure you that I've been using this account past six and a half years approx and I hav never used this account for any Fradulent activities. I called up the IRCTC Customer care number and also logged my ticket using [protected]@irctc.co.in, but havent got any response yet. Please help. Thanks & Regards, Vivek Thakur...
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N
nikhilmittal31
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account showing does not exist

Address:New Delhi, Delhi

Hi,

My IRCTC account ID is nikhil7838 and email id is nikhil.[protected]@gmail.com with registered phone number as [protected].

When i try to login to my account, It shows User ID doesnot exist while the same was working fine when i tried to login last time.

Thanks,
Nikhil Mittal...
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K
kp_9636
from Kolkata, West Bengal
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No refund my money after train cancelled by Indian railway

Address:Koraput, Odisha

Train No - 18108 PNR No -[protected] Journey Date -15/06/2013. Dear Sir, No any pre inforamtion about train cancelled by Indian railway up to dated 15/06/2013, when i reached at station the said train was cancelled that day.kindly refund my money. IRCTC - No refund my money after train cancelled by Indian Railway.Train No - 18108 PNR No[protected] Journey Date -15/06/2013
e mail:[protected]@yahoo.com...
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Y
yogesh lahoti
from Mumbai, Maharashtra
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Complain against ticket checker for taking bribe

Address:Mumbai City, Maharashtra

I had traveled from mumbai to ahmedabad on 19th Nov in gujarat mail in sleeper class in S1 boggie. ticket checker of that boggie is taking Rs 5 from each pessanger. why he is taking money from pessanger. ye saalon ne desh ko barbad kar rakha hai or koi inpe steps nhi uthatha hai..saale niche se lekar uper tak sab chor bhare hue hai..sab apni jeb bharne maine lage hue hai..koi to kadam uthao mere bhaiyo..koi mard hai ya nhi is desh maine jo...
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S
samukham
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Berth allocation

Address:Hyderabad, Andhra Pradesh

Hi, I am very embrassed whenever I book a ticket in irctc, from past few bookings, i observed that seat allocation is provided on the choice we choose, and even its not at all reflecting the best seat allotment depending on age. My mother is of 59 years from last thre bookings made on irctc, she only got Upper berth, and thre are times she hasnt travelled because of this seat allocation. Regards Sudhakar...
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J
jagriti sharma
from Mumbai, Maharashtra
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Conversion of RAC ticket again to waitlisted

Address:New Delhi, Delhi

I got my train ticker booked in train 12954, AG KRANTI RAJDHANI dt. 25/12/2013. My PNR No. was[protected]. I was continuously checking the status of my ticket by SMS to 139. At about 2.10 p.m., I received a reply from 139 showing status as W/L 1 & 2. At 2.45 p.m. it was RAC 29 & 30 but again at 3.18 p.m. the status got changed to W/L 4 & 5. It was shocking, how a RAC ticket be converted to W/L again. It was very urgent for us to...
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V
vipul_tilak
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Refund for TDR after 110 days

Address:Bangalore, Karnataka

I filed a TDR on 3rd Sept under "Train Running Late for more than 3 hours and passengers not travelled" and till date I haven't received any communication or refund on this. When I checked the status online, the TDR status has been changed to Regreted. When I try to get the reason I always receive the "Communication Failure Error". This error is only coming for this particular TDR, all other TDRs are showing...
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R
ranjeetmakkar
from New Delhi, Delhi
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Refund denied even when the train delayed by more than 10 hrs

Address:New Delhi, Delhi

Hi, I had booked my train ticket with PNR No.[protected] Dated: 21st Dec 2013; Train no. 22405..Garib Rath from Vindhyachal (BDL) to Anand Vihar (ANVT). The train was delayed for more than 10 hrs and i cancelled the ticket. The entire amount was deducted even when the clause is that if train is delayed by more than 3 hrs, entire amount would be refunded. I approached irctc and they said pls send the screen shots mentioning the details...
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Address:Faridabad, Haryana

Train No - 12226 PNR No -[protected] Journey Date -30/11/2013 Dear Sir, No any pre inforamtion about train cancelled by Indian railway up to dated 30/11/2013, when i reached at station then & conform to railway inquiry booth they said train has cancelled by railway autority after that i call 139 for that matter they said me your money will be refund in your account (IRCTC- pkt_1982) automaticaly.But when i conform after some...
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I
iamdev
from Bardoli, Gujarat
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TDR - Money not Refunded - Please provide help in this case

Address:New Delhi, Delhi

Respected All, With all due respect i want to state that I have Cancelled the Ticket With PNR Number: [protected] (Reference No: ekt[protected]) Booked on 28 Oct 2013 and filed the TDR thereafter but it is now 20 Dec 2013 and more than 1 month has passed but amount has not been refunded till date. Kindly please provide the necessary information regarding this and process the Refund amount ASAP. Also, i have been writing to IRCTC customer...
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