Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sir / Madam

With Due respects

I Booked Tatkal Ticket : dated 12/6/2014 from GURGAON TO JAMMU TAWI as train number 12413 . Transition done with payment conformation no : 35680219 but ticket not generated / confirmed . Server time out show, as waited for 3 days to refund still not got .


For yours kindness, please look into the matter immediately ASAP

So far I have not received the failed transactions amount which was happened on 05.06, 14 as details given below. 01. Transaction ID No: [protected] for an amount of Rs. 861/- 02. Transaction ID No: [protected] for an amount of Rs. 861/- 03. Transaction ID No: [protected] for an amount of Rs.861/- 04. Transaction ID No: [protected] for an amount of Rs.861/- Please refund the above amounts at the earliest. A.V.S.Malleswara Rao Cell No: [protected] Mail ID : [protected]@gctindia.com

i had booked 5 tickets in internet banking on 7th june 2014 and my tickets are been waitlisted and i cancelled my tickets on june 16 2014 and i got a message ie sms that my money wil be refunded to my account but it has not been refunded yet, my pnr num is [protected] and my transaction id is [protected] and i kindly request to take immediate action to replace my account thankyou

on 16/6/14 i booked 2 tickets from my irctc account. But no details are found . The booked tickets PNR is as follows-[protected]( koraput to Rourkela date of journey 12/7/14) and another PNR no. is [protected] ( from Rourkela to madhupur d.o.j. 13/7/14

SMS received but no booking history found in my account. Kindly help me

i cancelled two tickets partially, in IRCTC site on 14/04/2014. The details of the transactions are : 1. Txn Id : [protected] Amt: Rs 2435/- this amount got credited in my sb a/c. 2. Txt Id : [protected] Amt: Rs 2435/- this amount did not get credited to my sb a/c. i have also attached the screen shot of the details about this txn available in IRCTC site. i request that the amount of Rs.2435/- be credited back to my SB account[protected], with ICICI BANK. thanks, Vasudevan Mob:[protected]

I'm Buy a Ticket In Varanasi Railway Junction - Oustide Agent - Railway Station Opposite, Ticket Cost is - 75 Rs + Commision 1 Rs but He is getting extra 4 rs as Commision Totally 75+5 = 80 Rs. He is Asking as Comission 5 Rupees from all Railways Passengers. Ticket Reference No:-UTS:GOSMBO2115 JTBS UTS:GOSMBO2116 JTBS I Have attached Ticket for you Reference

Dear Sir/Madam, With reference to the above subject I would like you to complain that I did not get me refund for the following Waiting List Cancellation E-ticket. 1. PNR NO. [protected] transaction ID: [protected] Train no./Name 12420 / GOMTI EXPRESS. Tickets cancelled on 16.06.2014 My IRCTC log in Id: hariomgpt Please refund total amount as fast as possible. Thanking you, Yours faithfully, Hariom Gupta

I booket tickets through e-ticket booking
PNR No. [protected], Train No./Name: Thirukkural Exp, Class 2A, From Jhansi to
Vijayawada Date of Journey is 14.06.2014. when I booked this ticket on 23 april
2014, booked as Wl3 and Wl 4. One day before travel this shown as confirmed and
on 14.06.2014 8.04 AM also shown as confirmed, But after chart prepared at
10.41 AM it shown as WL1 and Wl2. Because of this incident my travel plan
disturbed and i had another alternate ticket on 15.06.2014 by VSKP
swarnajayanthi from JHS to BZA which is confirmed, i have cancelled due to
this.

This is very very sad from IRCTC side, This
should not be happen to anybody. I feel there my be something has done in this
case by alloting my ticket to another passenger.

I seriously condemn this incidents by
IRCTC.


I am also sending written complaint to
IRCTC customer Care, Indian Railway Catering and Tourism Corporation Ltd., 9th
Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi Phone Number –
[protected] /[protected] Fax No. –[protected].


I feel very bad for this.


Thank you

Dr. Kiran Kumar T

Scientist, IGFRI, Jhansi- 28400

Dear sir, i have booked three ticket from yadgir to dadar on date of booking 02/06/2014 transaction id [protected] and PNR Number is [protected] and date of journey is 03/06/2014. the total cost of three ticket was 1146.24+11.25 commision. and status was waiting list under tatkal quta on booking. after chart preparation its remains same means waiting list 12, 13, 14. and they refunded me the amount 1045, they deduct rs 112.59 E-ticket under waiting list is not acceptable in the train then why they charged me that amount i.e 112.59. the ticket was waiting list plz check and do the needful thankyou sir my mail id is Faa.[protected]@gmail.com please refend my amount of rs 113.57 they are not refund me amount please take the action

1. After booking the Booking History is not showing anything.
2. Cancellation of E ticket is not possible without Ho story records
3. The Transaction is too long too much of Numerical the IRCTC my transaction can take only limited number of numericals..
4. Ticket booked after 1/6/2014 NO History?????

Sir, I am regular visitor of IRCTC website for booking tickets, past 15 days onwards on my computer it is showing as you have successfully migrated to new generation e-ticket booking and when I start booking ticket it continues when it comes to payment options only limited banks are shown. Earlier version SBI associate banks were shown now that option is not displayed kindly suggest me how to proceed further. Only State Bank of India payment option is shown among State Bank groups and I am a user State Bank of Hyderabad Card. Kindly respond to the compliant Yours sincerely A.S.Kishore

I am trying to cancel the ticket with PNR no [protected], train no22181 through irctc website, but the booking history does not show my ticket details, therefore am not able to cancel it. Even the customer care number is not working and there is No other way to cancel it.

Sir,
I have booked ticket from NZM to ERS on 05 Jun 14. The transaction is failed but the amount debited from my bank account. In the web site of IRCTC under my login it is showing the amount is refunded in account, but till date amount not credited in my bank account. The ticket details and shown in the web site is as follows:-

Ticket History
Pnr Number: 0 Transaction ID: [protected] Train No: 12432
Train Name: TRIVNDRM RJDHNI From Station: (NZM) To Station: (ERS)
Date Of Journey: 06-Jul-2014 Class: 3A Boarding: (NZM)
Resv Upto: (ERS) Date Of Booking: 05-Jun-2014 Total Fare: Rs 11542.47

Refund Details
Cancelled Date: 05-JUN-2014 Refund Amount: Rs 11542.47 Refund Status: None
Receipt Number: Refund Date:
Acronyms
Approved: Approved for Refund Refunded: Refunded in Account
Sent for Refund: Refund Instructions given to Bank

Please do the needful.
My email id : [protected]@gmail.com
Mobile number : [protected]

I have booked a ticket from user ID "hanee11" with PNR- "[protected]" 12616 / G T EXPRESS.

Date of Journey : 17-Jun-2014


But in my account section, the PNR number is not shown. I want to CANCEL the ticket as soon as possible.

Can you please resolve the issue to do so.

Dear Sir/Madam, PNR Number : [protected] Transaction ID : [protected] Train No & Name :14035/DAULADHAR EXP Date of Journey : 6 June 2014 Number of Tickets : 3 I would like to inform you that the i booked 3 tickets on 19 may 2014 and i cancelled the same tickets on 5 june 2014 but still the date i not received any refund from irctc and whenver i m trying to call irctc customer care number it was busy, busy and busy, no response at all, please refund my money please sir

Dear Sir,
With reference to the above subject i would like you to complain that i did not get me refund for the following Waiting List Cancellation E-ticket.
1. PNR NO.[protected] transaction ID:[protected] Train NO.12424. Refund Amount:7021.00. Tickets cancelled on 04.06.2014
My IRCTC log in Id:phira03
Please refund total amount as fast as possible.
Thanking you,
Yours faithfully,
Navin Jain

dear sir, your previous website was good as comparison to new website. Please degrade your website. I was trying to login since 9:00AM clock, i do several attempts near about 100 but unfortunately it never go from login page to another page. And on the previous website we can login after 2-3 attempts. This is very shameful and miss use of govt. power or job. Thanks, kaushal [protected]

While I was booking ticket from Pune to Daund, for Nizamuddin express (Date of travel:- 08/Jul/2014), transaction passed through billdesk and i got message as hot payment successful. It deducted 176.24 + service charge from my account successfully, but i did not receive any SMS, neither it redirected me to booking confirmation page. I am not seeing ticket under "my transactions" section of irctc website. Please find the screenshot of successful transaction When i tried to do transaction again. It showed me warning message as attached screenshot. I mailed to [protected]@irctc.co.in on 11 June 2014 22:07PM, but no reply yet. I have mailed again on 14 June 2014 09:17AM.

we came to know that from july mathura station trai will not stop.this is only ac train that middel clase people can aforte to travel.From mathura so many piligrim people travel in this train.So we request you please alowe the train to stop mathura station.Mathura, vrindavan, goverdhan are hindu religious place.

I am book a train ticket from satttur to chennai for my cousin named KEERTHIGA through irctc e-ticketing portal on 23.04.2014 time 01:14:03 p.m

trainno: 06748 (chennai express)
from: sattur(SRT)

to : chennai (MAS)

Boarding time:19.55

Depature time : 8.00


we waiting for the train in sattur railway station from 19.30 on 25.04.2014 but nobody announcement about the above named train till 20.50 than we enquire the station master VINOD KUMAR . he enquired and asked to us "the said train passed from this station today morning (25.04.2014) . so i need the compensation Rs.2, 50, 000/-from the railway department for the reason of inaccurate information and her incovininience of travel and waste of time


K.RENGASAMY B.Sc., B.L.,

ADVOCATE
120-B.MAINROAD
SATTUR-626203
TAMILNADU
E-MAIL:MADHU.[protected]@GMAIL.COM