Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

i do not understand why have you introduced online tatkaal booking? i tried for 2 days to book tatkal tickets on 29th nd 30th april and on both days i did not login successful for 30 minutes and after which i found that all the tickets were booked. Then why dont you scrap online booking of tatkaal ticket.. if you cant manage the site due to trafic. I did not go to window for tatkaal tickets thinking, if railways has given facility for...

I travelled with my Family from Bangalore (from Yeshwanthpur Station) to Thrissur yesterday, Tuesday, 29th April 2014. The train number is . We have started yesterday night from Bangalore and reaced Thrissue Station at around 6.45AM. Our PNR Number is [protected]. Due to heavy rush in the compartments, somehow we didn't have enough time to get down and end of it, I lost to take one carry bag (like a big shopper bag) which was carrying a...

i have my ticket reserved which is of 30-apr-2014. I am not travelling so i wanted to cancel the ticket. The website is down and i am unable to cancel my ticket and when i will cancel on my ticket on 30-apr-2014 i will get less refund amount which i would have got 1 day before. This is the fault of irctc since they are unable to keep the website running/up. The extra money which i will have to lose is the fault of irctc....

I need to take print out of ticket, i was trying for past one hour (at 4 : 40 PM 29/4), i suppose it is not a peak time My network is ok able do web banking, but not able even take print out is there any change to improve services at least this kind of services? is there any site / url for ticket printing?i very sorry to this site is not fit for commercial activities in public services. It is becoming bad to worst day by day Horrible...

While IRCTC team had communicated to public at large that new light version of website will assist the consumer with faster access and provide easy in booking of online ticket this has been a total failure as the performance of the website is even poor than the earlier version. It is surprise to see such a such upgradation of Indias largest online portal is of no use to common man......

Dear Sir, Following tickets were booked and canceled subsequently but not a single refund isrecieved by me Transaction ID PNR NO Total Amount Refund Amount Name of Bank Date 1) [protected] [protected] 1056.24 865.00 ICICI. 30-05-14 2) [protected] [protected] 501.24 430.00 ICCI 23-11-13 3) [protected] [protected] 501.24 430.00 ICCI 8-1-2014 4) [protected] [protected] 396.00 366.00 ICCI 5--12-13 5) [protected] [protected] 1129.00...

Dear TO WHOMSOEVER ITS CONCERNED, I have booked the ticket from HOTGI to MYSORE on 28th April through tatkal quota as there was no availablity from Gulbarga to Mysore.My boarding point is Gulbarga. Now If I want to change the boarding from HOTGI to Gulbarga there is no option for me and also I will need to cancel the ticket in order to change the boarding point.If I cancel the ticket 1.Tatkal ticket cannot be cancelled. 2.Cannot edit...

I am book a train ticket from satttur to chennai for my cousin named KEERTHIGA through irctc e-ticketing portal on 23.04.2014 time 01:14:03 p.m

trainno: 06748 (chennai express)
from: sattur(SRT)

to : chennai (MAS)

Boarding time:19.55

Depature time : 8.00


we waiting for the train in sattur railway station from 19.30 on 25.04.2014 but nobody announcement...

Hi, I request to the Indian Railway ministry to improve the response time of the irctc.co.in site. We really got fed up with the way site response on each action performed. Please do something to save the time of people. We do opt for online booking to save the time and avoid the long queues at the railway booking counters but online booking is taking more time than manual booking counters. For such a populated country having the single...

1. I am trying to book the ticket during tatkal and normal timings, many times my money got was transferred to IRCTC but booking failed due to the IRCTC web site very slow response, it get time out. 2. Again so am wasting my time again logging into the website, they charge so much for tatkal tickets and online booking, why cannot they maintain the website properly. 3. There are many technologies available now a days they can use that example...

Today i.e 26.04.2014 in the morning i.e from 6.00 am onwards, i am trying to book the railway ticket from KCG - Tenali by Repelly Passenger as after 8.00 am IRCTC web site was not opening and processing very slowly.
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IRCTC web site is opening and fill up all passenger details along with my credit card details. In the last page, OTP is not generating even though i tried so many times. I click resend OTP option also. Even...

Hello, I had booked a ticket (PNR no [protected]) to travel from Ajmer(Aii) to Jaipur (JP) on 24th Feb 2014 but i could not travel, so i filed a TDR on same day i.e. 24th Feb 2014. However the TDR has been rejected on 22-Apr-2014 with the reason "No EDR has been filed against this particular PNR". If the TT did not file an exception data report then why am I being penalized ? Kindly process the TDR and refund the appropriate...

SIR, My problem is that i cancalled my ticket on 09.04.2014 PNR NO [protected] Amt .895 will not refunded in my account . i told to customer care this problem but he told me your amount to be refunded in your account but i check my account money is not refuned.

account no .[protected] SBI

MOBILE NO. [protected]

EMAIL ID singh.[protected]@yahoo.in...

Sir, While i am taking online reservation for my journey with out getting ticket an amount of Rs. 973.72 was debited from SB account.The particulars as shown below Txn Date Value Date Description Ref No./ChequeNo.Debit Credit Balance21 Apr201421 Apr2014POS PRCH-POS[protected] IRCTC-973.72 Without getting ticket, the above amount was debited from account, hence i request the kind authorities look into the matter and see that...

FAILED PAYMENT REFUND STATUS S No. Transaction ID Pay Status Reservation Status Total Amount Bank 1 [protected] Settlement Requested Not Booked Rs 551 ICICI 2 [protected] Payment Settled Not Booked Rs 551 CITI 3 [protected] Settlement Failed Not Booked Rs 551 ICICI 4 [protected] Settlement Failed Not Booked Rs 596 ICICIBANK 5 [protected] Payment Settled Not Booked Rs 306 ICICI 6 [protected] Settlement Failed Not Booked Rs...

today 21.04.2014 i made a payment through credit card icici bank in irctc for booking of travelling tickets to train, i booked four tickets and hence payment has been process but till now i dint yet got a tickets and website shows the transation has failed has been failed. i kindly request you to help me to get my refund amt or else processed for booking tickets..
Your ICICI Bank Credit Card XXXX2011 has been used for a transaction...

sir/mem i booked a ticket 19-nov.-2012 agc ltt train no.01006 jat ltt exp class 3AC PNR NO IS [protected], THIS TRAIN IS CANCLE /MORE THAN 20 HOURS LATE I FILLED TDR BUT THIS TDR STATUS REGRETED PLS CHECK AGAIN & REFUND ME AS WELL AS POSSIBLE. REGARDS:- PRAVEEN JAIN jain computer associates 7/85 behind jain temple, morena m.p 476001 MOB:-.[protected], Ph.[protected] reply by irctc mention below [protected]@irctc.co.in 3/4/13 ...

Sir, it is for your information that I have book my ticket for train no : 13006 ASR HWH MAIL in AC 3 from VARANASI TO PATNA JN. on journey date 6/5/2014 . The amount has been debited from my account but the ticket has not been booked. Therefore kindly issue the ticket or refund the amount. DETAILS- date: 19-Apr[protected]Apr-2014) Narration: TO TRANSFER INB IRCTC Railway tkt booking Ref.No. : [protected]IGT3572921 TRANSFER TO [protected]...

The Indian Railways Online booking website: https://www.irctc.co.in is a useless website that wastes the precious time and energies of its consumers. Bookings take upto four hours. The site closes midway. Money is debited but tickets not booked. The deducted money takes upto ten days for refund while no interest is paid. This organisation is deficient in service. 'Experience the new lightweight version of website during tatkal hours'...

I have filed TDR for 3Tier AC ticket for ticket dated 13 Feb 2014 1 day before actual departure, i didn't traveled on 13/02/2014 with PNR no [protected] on Train no 12443,

But IRCTC send me mail "With Reference to your PNR No:[protected], we regret to inform you that refund is not admissible as informed by Railways through their letter no : CNR190214V59231 and the reason being : 'As per chart, passenger has travelled'...