Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

With reference to PNR No:[protected], I filed TDR on 1.7.2013 (as directed by IRCTC customer care). But the Railway has rejected the claim that "Not Claimed by party" but this is wrong, I have filed TDR on 1.7.2013 (as the train late about 44 hours and later on it was cancelled) then how railway has said that not claimed by party. The railway has given wrong reason as I filed TDR on 1.7.2013 through IRCTC login.

I...

Respected All, With all due respect i want to state that I have Cancelled the Ticket With PNR Number: [protected] (Reference No: ekt[protected]) Booked on 28 Oct 2013 and filed the TDR thereafter but it is now 20 Dec 2013 and more than 1 month has passed but amount has not been refunded till date. Kindly please provide the necessary information regarding this and process the Refund amount ASAP. Also, i have been writing to IRCTC...

dear sir or madam, i Dev chand jain of new Delhi and a senior citizen of India. i always travel with Indian railways for all my travel need and on 16 December 2013 i realized that forgetting a card at home means that u have to listen lot of rude worlds and lot of rubbish language including u have to pay for your ticket one more time in train. My story start here when my son booked ticket in tatakal for me and my wife ticket to Ajmer from...

Dear Sir, My Transaction ID: [protected] & PNR Number: [protected] Booked On:[protected] Date Of Journey:[protected] Nellore to Yeswanthpura but this ticket is partly confirmed (1 confirmed and 1 is W/L) after preparation of final chart. 1 member was not travelled in this ticket because as per railway rules W/L E ticket is not valid for travel and when trying to file the TDR today[protected] it is saying with in 7 days and not allowing...

Dear Sir, My Transaction ID: [protected] & PNR Number: [protected] Booked On:[protected] Date Of Journey: 14/9/2013 Dadar to Chennai but this ticket is partly confirmed and remain still W/L on after preparation of final chart and we are not traveled in this ticket because as per railway rules W/L E ticket is not valid for travel and i am filled the TDR on 19/09/2013 but still date i was not received the refund amount for the same. So...

Dear Sir, My Transaction ID: [protected] & PNR Number: [protected] Booked On: 05/09/2013 Date Of Journey: 05/11/2013 Raichur to Chennai but this ticket is partly confirmed and remain still W/L on after preparation of final chart and we are not traveled in this ticket because as per railway rules W/L E- ticket is not valid for travel and i am filled the TDR on 05/11/2013 but still date i was not received the refund amount for the...

IRCTC is doing fraud in reservation system. I booked a ticket in tatkal from BNC to MAS and it was in WL27, I got a SMS confirming the same . Now when i checked the status, the current status was W/L10 but it showed the booking status was WL/42, Now i am shocked how is this possible coz i booked with the status WL/27 and i have a proof for the same. These IRCTC employes took bribe from agency and played well with the Que and Stack system...

Two times my ticket was not booked after payment mode confermation through sbi debit card in online irctc reservation dated 10/12/2013 and11/12/2013. My booking was from santaldid to howrah for the day of 12/12/2013. My irctc id is sukmadhu and emaul id is [protected]@gmail.com. My Sbi bank txn. No is [protected] and[protected] against amount 261.00 and 261.00. Thanking you. SUKANTA KARMAKAR...

I have travel on dated 07.12.13 with ticket which PNR no is [protected] & dated 08.12.13 which PNR no is [protected], [protected] Same date one railway exam is organized by railway . Railway issue free passes to candidates .Both date candidate travel reservation coach & sitting our sit .I have complained TT but not response received from TT. I have disturbed during travel & family also .Pls revert my reservation charge all above...

I am mohit katoch travelling from haridwar to jalandher on 10th dec. My train no. is12053/HW ASR JNSHTABI. MY seat No. is C1/0051/WS. At my ticket seat number 51 mentions as window seat but on train it mentioned as middle seat so some time it creat confusion and arguments with other. So please correct it on either on yor website or on the train. Thanks, Mohit katoch. Mob. No. [protected] [protected]@gmail.com...

my name--AJIT KUMAR, email: ajit.[protected]@gmail.com, contact: [protected].
irctc shopping order dated 02/12/2013, ORDER N0.- IRSP 4870261, PAYMENT SUCCESFUL,
COMPLAINT REF NO.-IRCTC241747.
SIR ABOVE IS THE DETAIL FOR PURCHASING AMBRANE A7 TABLET.
I M UR CUSTOMER SINCE MANY YEARS AS REGULAR/FREQUENT TRAVELLER, THROUGH UR RAILWAY.
I HV GOT EXCELLENT SERVICES FROM HS18, SNAPDEAL SO MANY TIMES.
BT THIS...

I booked one ticket from Kalka to new Delhi (Shatabdi) on 30/11/2013 ON THE INTERNET but the transaction failed due to system fault at the IRCTC website. The amount of money amounting to Rs. 1802/- was, however, debited to my PNB account no. [protected] . My irctc ID is AADITI2004. So please do the refund to my respective account ....

I m travelling by 12133 Mangalore express from CSM to Maed ngalore by Coac B2 Seat No 15.

There was no attendent were there to provide sheets and pillow till thane crossed when i had aske one of the attendetn he misbeaved and didnt bother about the complaint also.The attendent of our coach was sleeping in the toilet more than an hour who didn come out.The other attendent had provided the sheets with very arrongance behaviour,...

I had booked my e-ticket PNR No [protected] on 17 nov13 from muzaffarpur to lucknow on 05 Dec 13. When I reached to station to catch my train Raiway authorities informed me that my train 12203/Garib rath Exp cancelled. They also informed me that my ticket will be cancelled automatically and the refund will go to your account. But there was message I received from IRCTC about cancellation or refund of my money. Now what should I do? It is more...

Congratulations! You have successfully booked a ticket. Please carry ERS/VRM/SMS sent by IRCTC along with a relevant photo ID card while travelling.


PNRs having Fully waitlisted status will be dropped and names of the passengers will not appear on the chart. They are not allowed to board the train. If full waitlisted passengers are found traveling, they will be treated as without ticket and charged as per extant Railway...

Dear Sir, I want to bring in your notice that i have booked the ticket from Varanasi to Ranchi on date 01/12/2012 from the account no:[protected]. My transiction reference number is[protected]IGO4267631 transfer to [protected] SBI IRCTC COLLECT. The amount debited is RS 581.24. This amount was debited from my account but the ticket was not made. and I didnot recieve a PNR number also. So i request you to kindly look into this matter and...

I did't received my Refund amout from IRCTC.

I was trying to book a ticket from Bangalore to Hyderabad the ticket is not confirmed but the amount is deducted from my account .

The transaction details under below,

Date Narration Cheque/Ref. No. Withdrawal
29 Nov 2013 [protected]-INDIAN RAILWAYS [protected] 11.23
29 Nov 2013 [protected]-INDIAN RAILWAYS [protected] 341.24 br...

Sir, I faced a problem while booking a ticket now on irctc.co.in from New Delhi (NDLS) to Bhadrak(BHC) for th 29NOV2013 in 22812 Bhubaneswar RajdhaniExpress. After entering the details, I made the payment using SBI debit card. After making the payment I got the message that the session is expired. I checked my SBI bank transactions and I can see a payment of 3220/-. However when I see the list under "Booked Tickets" on the website,...

Dear Sir, I booked for 27.10.2013 Falaknuma Exp ticket . But on that date train cancelled.No information coming regarding TDR filling process from irctc.We general people, we don;t know regarding TDR.1st nov irctc customer care themselves filled TDR, but after that they told that i can;t any refund for the same.so, i want to know why they should not inform me regarding TDR fillng? why they filled TDR after 72 hrs? why can i not get...

Dear Sir.., I have booked following ticket, which was not issued and saying that the Payment not recived, , But my SBI account the amount was debited to my account and sent to IRCTC. I give details of the same. Pnr Number: 0.., Transaction ID: [protected]., Train No: 12734., Train Name: NARAYANADRI EXP.., From Station: (SC).., To Station: (TPTY).., Date Of Journey: 15-Jan-2014.., Class: SL.., Boarding: (SC).., Resv Upto: (TPTY).., Date...