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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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P
PANKAJ VERMA
from New Delhi, Delhi
Jun 2, 2008
Resolved
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Resolved

I had booked the railway E-ticket thru IRCTC as per details given below. On the date of journey i.e.[protected], we had boarded the train. TTE came to coach 15 minute before departure of the Train and informed us that train will not go to Kota because of the "GURJAR AGITATION in RAJASTHAN". The TTE asked us to get down from the the Train.
Transaction ID- [protected]
PNR No.[protected]
Date of Journey[protected]
Train Name: Goa Sampark Kranti Express
Train No.-2450
From- H. Nizamuddin to Kota
Coach/Seat No./Status: S4/ 0006/ CONFIRM.

I sent an E-mail to IRCTC at [protected]@irctc.co.in with above details and requested to refund the entire amount . IRCTC replied that money will be refunded by Railway with in 90 days or more. Why so much time when we have paid cash amount. Please help and arrange to refund whole amount.

Reply received from IRCTC is as under:-

Dear Customer,

Thanks for interest in our online reservation.

Kindly note that an E ticket cancellation done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we forwarded to railways for the TDR process. Railways check all the matters and. Kindly note that e-ticket cancellation can be decide what amount should be refund and this all process will take 90 days or more. Once the railways refunded your amount, we will credited to your same account.


Regards,
PANKAJ,
Aug 14, 2020
Complaint marked as Resolved 
i am unable to file TDR.. Whenever i try to file TDR. the system asks for PNR.. and after filling PNR i get no link to fill and submit any detail


IRCTC emailed me that
1. Login to irctc.co.in
2. Click on File TDR link under "My transactions" and select the PNR no.
3. Fill the required details and click on submit button.
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    C
    CHANDRASHEKAR NADIG
    from Chennai, Tamil Nadu
    May 24, 2008
    Resolved
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    Resolved

    Sir/Madam

    PNR NO.[protected]
    TRANSACTION ID:[protected]

    With reference to the above, I have booked on 12.05.08 e-ticket in Indian RAilways (IRCTC) from KADUR TO BANGALORE (YESVANTPUR)travelled on 25.05.08 same has not appearing in my booked eticket history nor i am not able to cancell.

    Now i have to cancell my ticket what do now.

    I fact i have called so many times and i have sent a emial twice to customer care one MS.Kadambari to help in this reagard but she has not responded properly to my request nor they are not bothered to replay.
    So i am unhappy about this service.
    Please help in this regard.

    Thanking you

    Regards.
    CHANDRASHEKHAR NADIG
    PH : [protected]
    [protected]@yahoo.com
    Aug 14, 2020
    Complaint marked as Resolved 
    Sir/Madam

    PNR-Number [protected]
    TRANSACTION ID:[protected]

    With reference to the above, I have booked on 27/5/2008 e-ticket in
    Indian RAilways (IRCTC) from Boarding KOTA JN(KOTA)
    DURG(DURG) because some social issue all the trains are canceled .My
    previous train NIZAMUDDIN EXP train no .2415 is also cancelled here,
    thats why i am unable to reach kota .So I want to cancel my ticket .

    I am also attached and sending my booked ticket formate, Now i have
    to cancel my ticket and refund my total fare amount .

    Please help in this regard.

    Thanking you

    Regards.
    GAURAV VISHWAKARMA
    PH : [protected], [protected]
    [protected]@gmail.com
    sir/madam,
    PNR NO:[protected]
    with reference to above pnr no. i had booked a ticket for date of journey 24.06.08 from GUWAHATI TO LUCKNOW.now iam not getting the booked ticket status for my ticket and neither is it being canceled.
    kindly pay attention to my complaint or i will have to take some more strict measure.
    THANKING YOU
    ANURAG MAURYA,
    LUCKNOW.
    Booked Tickets History

    Pnr Number [protected] Transaction ID [protected]
    Train No 2415 Train Name NIZAMUDDIN EXP
    From Station INDORE JN BG(INDB) To Station KOTA JN(KOTA)
    Date 24/12/2008 Class 3A
    Boarding INDORE JN BG(INDB) Resv Upto KOTA JN(KOTA)
    Quota General Booked By







    Ticket Details



    S# Name Age Sex Berth Preference Senior Citizen
    1 VINIT CHHABRA 30 Male Lower
    2 RITU C 25 Female Middle
    3 NEHA JAIN 24 Female Lower
    4 VINARM C 7 Male Middle





    Payment Details
    Payment Option ITZ CASH CARD
    Ticket Charge Rs 1737.00
    Internet Service Charge Rs 35.00
    Total Rs 1772.00
    sir, i have booked a ticket for 10th march 2009 with transaction id-[protected] and pnr no-[protected] for four passengers.now i want to cancell two of passenger from the list.i am trying to cancell the ticket but unable to find the "history of booked ticket" icon for doing the same.
    what to do .please help.
    dear sir,
    i am unable to cancell my booked e- ticket because after entering to my id page is not showing the cancell booked ticket icon on the left side of the page.i tried so many time.ticket detail is as follows-

    transaction id-[protected]
    pnr no-[protected]
    booking date-20th january 10:12:04 A.M

    please help.
    I have booked a ticket but chart was prepared. but i m not able to cancel the ticket. help me i n this regard
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      A
      Arabinda Rout
      from Bhubaneshwar, Odisha
      May 22, 2008
      Resolved
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      Resolved

      Dear All!
      This for yours kind information regarding Users facing problem in e-ticket booking.

      When I choose option of compulsory lower berth then I paid money from my account. Amount is deducted from my account but couldn’t reserved ticket.
      As per customer care it will take 3 working days money to return back.

      After three days I won’t get any seat to reserve on same train & money is blocked for three days.

      If you could make that First e-ticket will check the availability of lower berth option & then go to payment mode, then we won’t face any problem.
      Aug 14, 2020
      Complaint marked as Resolved 
      [protected] Forwarded message[protected]
      From: Basappa Mangalur <[protected]@gmail.com>
      Date: Sun, May 26, 2013 at 12:23 PM
      Subject: Fwd: Server problem/very very slow ---needs up gradation to reduce corruption to get confirmed ticket
      To: [protected]@irctc.com
      Cc: Basappa Mangalur <[protected]@gmail.com>


      Respected sir,
      Iam registered user having my user id :vipvijay1 and frequently booking tickest through online
      I am a CPSU officer and have MTNL 2MBps speed internet connection and using latest version of Laptop
      No issues neither with my net connection nor with my PC still I am unable to get login upto 1 hour after 10 AM and even sometimes get login befor reaching payment Gateway it is coming out saying that server busy and or net connection issue try after some time.
      Sir, earlier I use to book ticket in 10 to 15 min time but now a days it it is not possible even to log in and there is no display of trains and such is the situation
      I tried the customer care no. [protected] she says tickets are being booked no server issue even then pl. give your feed back or write mail to [protected]@irctc.co.in
      Sir I asked the login attempts allowed in peak time she says 3.5 Lac login at a time allowed how can you justify this 3.5 lac attempts for 100 crore people.
      In that 100 crores nearly crores of login attempts may be expected in peak hours but irctc can, t give us better service, though nowdays it is claiming that 2000 tickets are being booked in one minute.
      I am frustrated for the last 2 days of trying and when I get login after 1145 all the seats from CSTM to SUR are sold and WL seats are available and if I gor through tout/Agent I get confirmed ticket by paying extra money prescribed by them
      This amounts to corruption and in the era of Internet people are made to stand in Que or made to approach Tout to get the tickets
      Sir in my native place Bagalkot(Karnatak) only 4 persons wrre there in line but the booking clerk simply books the tickets of his choice after getting call from Gujarati/Marwari people in that area and like me people will stand in Que but even at 10 AM only 2 persons were there in line but my turn will come after 1 hour, he books ticket to those community and charges extra money.
      I went to lodge complaint to Station Manager but he himself is not sitting in his chair
      It is total mess and needs surprise checks, how the booking clerk books tickets if no person is in Que and make us to wait for hours?being
      In Mumbai it is the server problem and if I go to counter it will take 3 to 4 hours to get my turn to come to booking counter in the mean time all the tickets are sold
      If I approach tout I will get the ticket, You may verify by standing in CST station and some people simply move and they will approach side by us to counter and hand over one chit to booking clerk and ticket is booked for those persons and like me we will stand in Que of no use.
      Vigilance angle investigation and surprise checks are required pl
      Secondly Server up-gradation is must and we should get tickets by simple click
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        V
        vikas kumar tyagi
        from Coimbatore, Tamil Nadu
        May 17, 2008
        Resolved
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        Resolved

        To
        Shri Lalu Prasad Yadav
        The Hon’ble Minister of Railways
        New Delhi

        Date: 17th May, 2008

        suject: Online Booking through irctc.co.in
        Respected Sir,
        I would like to get your kind attention on the problems faced by the general public who use Internet Booking facility to book their ticket for their journey on www.irctc.co.in.IRCTC web service is a disaster. You would reach peak of your frustration booking tickets online. This low cost server always throws a message 'Unable to retrieve due to communication failure' whenever you search for station codes, check train no.s, check availability you name it.i was booking my ticket yesterday through irctc.co.i completed all process and payment gateways charged the payment but didn't issue me ticket.i got the message from irctc "sorry for Unable to retrieve your ticket due to communication failure' and i lost the Rs 60/-for this hell sorry word. just i want to ask who will return these Rs 60/- it is very painfull losing your Rs. without any cause . i woud like suggest in this condition, if custumer is not getting booked ticket the irctc should refund total money without make any charges.
        so i request to you sir please look forword this matter and make some rule and regulation regard this problem. so that general public can save their money and time.

        Thank you.
        Aug 14, 2020
        Complaint marked as Resolved 
        i want ticket
        i want ticket
        Dear sir


        I booked my railway reservation ticket at parbhani from suvidha center counter for 3 AC for Parbhani to Mumbai on 24/09/2008. The details of ticket are as follows.

        PNR NO [protected]
        Date of Journey 25/09/2008
        Date of Booking 24/09/2008
        class 3A
        Amount Rs. 647
        but due to some unavoidable reasons i callcelled my journey and try to cancell my ticket from suvidha center counter. But they told it can not be cancelled.

        Please cancell my ticket and get me refund of my ticket amount as per railway rules.

        thanks
        sudhakar joshi
        vci computer point
        narayanchall parbhani
        cell : [protected]
        train no.2440
        dated 21.10.08
        pnr no.[protected]
        passanger had not feeded. please feeded ASAP.
        i have book my tickit on 20t dec from aurangabad to thane devgiri express, money transcitions are done from credit card HDFC bank, but after dat web page is expired, I haven't ot my pnr number how to get PNR NUMBER now
        DNNFN
        I am very happy to know about the online railway ticket booking .I Rajeev Vashistha very thankful to Shri Laloo p. Yadav Hon'ble Railway minister
        tickit booking
        now a days Indian rail is to much profit because of Lallu prasad sir
        i need this thing.
        railway reservation
        hope
        I klindly requiest the Railways minister, to facilitate the general publick to book the train tickets through internet as like as done in the departmental reservation counters. i.e. It can be done in case of purchasing the point to point TICKETS WITH BREAKUP JOURNEY AS WELAS ROUND TOUR TICKETS.
        To
        Shri Lalu Prasad Yadav
        The Hon’ble Minister of Railways
        New Delhi

        Date: 07th JAN, 2009

        suject: Discrimination and fiend me for nothing
        Respected Sir,
        I would like to get your kind attention on the problems faced by the me per5sonally. Dear Sir I daily commute from AMRITSAR to JALLANDHAR CANTT. on today when i was about to reach in jallanhar Cantt one of the Ticket checker stop me an asked me to shoe ticket an i showed him my monthly pass but he gave me fined receiped which was rupees 200 an when i asked him whatfor he said i was smooking Dear sir he did discrimination with me as he knows i am NRI but i did nothing. I was pissed off from him an getting late for work i did pay that fine but an passenger were witness an my colleges aslo who commute daily with me from asr to jall cantt. Anyway Sir when i asked his name he was so rude me with and said to me I am Sukhjeet Singh do whatever you want to do. Now I want you to take seriously action so that i can reembursment asap. this is receipet no 909728 train no: 2460 tkt GC no : 06776. Actually i have my monthly pass and you can check my details i had it from amritsar railway station on 02dec2009 around 5.58 am.

        Please take action seriously

        "Hope to hear from you soon"

        Thanks Kindly!

        REGARD`S

        SUNIL VERMA ( 30 )

        [protected]

        [protected]@yahoomail.com
        Transaction Details
        PNR Number [protected] Booked On[protected]
        Transaction ID [protected] Ticket Type eticket
        Class SL Internet Service Charge Rs 20.00
        Date Of Journey 26/9/2008 Ticket Charge Rs 576.00
        Bank bob Total Rs 596.00
        Train No 2466 Railway Zone WR
        From Station KOTA JN(KOTA) IRCTC Zone Group General Manager/Western Zone (IRCTC) Mumbai
        To Station INDORE JN BG(INDB) Quota General

        Ticket Details
        S# Name Age Sex Coach Seat Res-Status
        1 NILESH MEHTA 31 Male S1 0056 Booked
        2 PALLAVI MEHTA 28 Female 0000 Booked
        3 REKHA N MEHTA 58 Female 0000 Booked



        Reason For TDR : Passenger Not Travelled.
        TDR Status : Admin Approved
        Reference No : ekt[protected]
        TDR Filing Date : 03-Oct-2008
        Refund Status : Refund under Process
        Refund Date : Not Available
        Refund Amount : Rs.0.00
        xsx
        Dear sir/madam,



        Today I booked one ticket form Chennai to New Delhi for 28/02/09 in tamilnadu express 2nd ac but due to connectivity problem, I could not get the print out of the ticket so please help me for the same & send me my ticket by mail attachment as soon as possible, I have to send this ticket to one of my friend he is in Chennai now then he will make schedule accordingly.



        Please do the need full
        ?

        Regards,

        Dheeraj Sharma

        F & B executive,

        Club Mahindra Snowpeaks, Manali

        Village: Prini, Manali

        District: Kullu

        Himachal Pradesh, India.

        PIN: 175131.

        Mobile: [protected]

        Phone No:[protected]/82/83/84

        Fax No:[protected]

        For visuals please visit: www.clubmahindra.com
        Dear sir,
        i booked two ticets but their some problem i.e in my account deducted money but ticet was not booked.tran id -[protected] and[protected].
        pls no me about my money
        i want to get railway and airlince reservation through internet.
        yes i m like
        Sir,
        I have been facing problem in accessing irctc website since 28 apr 2009.I have booked a tkt in Patna Rajdhani for 03may 2009.This waitlisted tkt needs to be cancelled as i have got other tkt confirmed.My pnr no is [protected].Your customer care staff at[protected] are clueless about it and they get irritated very soon. May i request u to kindly cancel my tkt if possible.
        Regards ...
        R M JHA
        Dear sir,

        I have passholder in bharch to baroda in reglur up&down. i seen in no toliet in bharuch railway staion on platform no.4&5, it is completed in work but some poblem to line upthis toliets so plese to be line up this toliet
        Emergency
        Respected Madam Mamata Benerjee,
        The Hon’ble Minister of Railways
        New Delhi



        Dear Madam,

        BOOKING OF 3 AC TICKETS IN TRAIN NO:2727 ON 18.06.2009 FOR 21.06.2009 TATKAL E-TICKET from VISAKHAPTNAM TO HYDERABAD RS.2144.00
        ACCEPTED THE DEBIT CARD THREE TIMES AND DEBITED THE CARD THRICE AND DISPLAYED AS THE TRANSACTION NOT BEING DONE and RESERVATION IS NOT DONE

        I have tried to book 2 tickets in the name of myself P.Uma maheswara rao and my relative Shri B.SURYA PRASAD FOR GODAVARI (2727) IN 3 TIER AC YESTERDAY i.e., 18.06.09 through my STATE BANK OF INDIA DEBIT CARD AT AROUND 10.34 AM and while it has acceped all the fields at the end it said that the ticket was not booked for the reason, " Bankers not in reach and transaction not accepted". Having thought, that the ticket was not booked, I have again tried for another time immediately, and fed all the information including the debit card details and this time also it was shown the same reason and regreted for not booked..

        Having felt that this time also not got through, probably for the reason there is some wrong with the SBI DEBIT CARD, I have changed the debit card and tried another time without loss of time for booking the tickets in the same name ofcourse, by feeding CITI BANK CREDIT CARD in the same train and this time also the internet advised "that the tickets are not booked for the bankers not accepted the transaction.".

        Having fed up with this nature of non acceptance, then i have sent my attender to the Railway station and as by the time the tickets in the Godavari train (2727) are over, we had to book tickets for the Garib Radh Express(2739) in the 3 tier AC to go to HYDERABAD with PNR [protected] at the MVP COLONY VISAKHAPATNAM RAILWAY TICKET COUNTER.

        While the things are so, to my consternation, when I opened my mail in the night (18.06.09), I find 3 messages are the inbox stating that 3 tickets have been booked in Godavari train (2727) on the strengh of State Bank Debit card and also on CITI BANK CREDIT CARD in the same names and all the tickets are confirmed. I was perplexed and contacted the railway authorities in the night itself, and after prolonged discussion, they advised that I should contact you and detail the matter.. You would agree, that no prudent person book tickets in the same name, in the same train on the same date for making the journey.. Apparently, it was the mistake of the railway on line internet and displayed wrong message and caused booking of tickets again and again .

        DETAILS OF THE TICKETS BOOKED :
        DATE OF BOOKING 18.06.09 DATE OF JOURNEY 21.06.09

        PNR NO: TRANSCT. ID AMOUNT PASSENGER NAMES

        [protected] [protected] 2144.00 1. P UMAMAHESWARA RAO 2. B SURYA PRASAD

        [protected] [protected] 2144.00 1. P UMAMAHESWRA RAO 2. B.SURYA PRASAD

        [protected] [protected] 2144.00 1. P UMAMAHESWARA RAO 2. B SURYA PRASAD

        I have now cancelled all the Godavari (2727) TATKAL tickets to facilitate you for allotting to other needy passengers and mailing you with a request to please look into the matter and see that I get back all the amounts that was erraneously debited to my cards accounts in the internet and credit the same to my card accounts as you would agree there was no mistake on the part of the undersigned. The cards are standing in my name only.

        P UMAMAHESWARA RAO.
        19.06.2009
        dear sir!
        i was reservered two tickets on 17th June and 21th June.during transaction transaction was failed.but till now my amount have not retuned.please return my both amount.details are given below:
        (1)Ticket History
        Pnr Number 0 Transaction ID [protected]
        Train No 2312 Train Name KALKA MAIL
        From Station (ALJN) To Station (HWH)
        Date Of Journey 15-Sep-2009 Class SL
        Boarding (ALJN) Resv Upto (HWH)
        Date Of Booking 17-Jun-2009 Total Fare Rs 416.00

        (2) Ticket History
        Pnr Number 0 Transaction ID [protected]
        Train No 2312 Train Name KALKA MAIL
        From Station (ALJN) To Station (HWH)
        Date Of Journey 12-Sep-2009 Class SL
        Boarding (ALJN) Resv Upto (HWH)
        Date Of Booking 21-Jun-2009 Total Fare Rs 416.00


        my email id: [protected]@gmail.com
        Dear sir,
        i booked two ticets 13 days ago but their some problem i.e in my account deducted money but ticet was not booked.
        please no me about my money.details are given below:
        (1)
        Pnr Number 0 Transaction ID [protected]
        Train No 2312 Train Name KALKA MAIL
        From Station (ALJN) To Station (HWH)
        Date Of Journey 15-Sep-2009 Class SL
        Boarding (ALJN) Resv Upto (HWH)
        Date Of Booking 17-Jun-2009 Total Fare Rs 416.00

        (2)
        Pnr Number 0 Transaction ID [protected]
        Train No 2312 Train Name KALKA MAIL
        From Station (ALJN) To Station (HWH)
        Date Of Journey 12-Sep-2009 Class SL
        Boarding (ALJN) Resv Upto (HWH)
        Date Of Booking 21-Jun-2009 Total Fare Rs 416.00
        hsheidwiiedkjasiowuewedwdrwrfewrfer
        hey i have pros abt d on my credit card was use by others how to catch him
        To,
        The Railway Minister

        This is to bring to your notice regarding the cancellation of reserved ticket. I have booked a ticket for 3 person from vadodara to mumbai now i want to cancel the ticket but when i went to cancel the ticket the railway department is deducting Rs.40/- per person then I went through the rules of refund for reserved tickets(www.inidanrail.gov.in) I have found that in rules of refund its purely writen as
        (a) If a ticket is presented for cancellation more than 24 hours before the scheduled departure of the train cancellation charge shall be deducted at the flat rate of Rs. 70/- for A.C First Class/Executive Class, Rs. 60/- for A.C. 2 Tier sleeper class/ A.C. 3 Tier sleeper class/ First class/A.C Chair Car, Rs. 40/- for Sleeper class and Rs. 20/- for Second class.

        Can some body explain me the definition of Flat rate. as per my knowledge flat rate means on an unit i.e. on a ticket not per person

        I request you and your department not to take cancellation charge for per person it should be per ticket so for second sleeper it should come be Rs.40/- per ticket because at the same time it is offered to another passenger and the reservation charges is paid by him also.

        please look into this matter and hope will get a positive result form your department
        I have booked a ticket on 25.08.09 by koraput express train no.8006. Date of journey was 30.08.09 from
        rourkella to howrah.The ticket amount has been deducted from my acount but i have not received it.pls send my ticket or refund my money in my account Thank U
        hi iam vishal
        Dear sir,
        i booked six ticets on 10/102009, 2 times but their some problem i.e in my account deducted money but tickets was not booked.train sabari exp.next day mail me that amount refunded to ur a/c.But im my a/c uptodate the amount is not credited dt.24/10/2009 11.30am

        pls no me about my money
        REFUNDED STATUS:
        01
        Refund Details
        Cancelled Date Refund Amount Refund Status Receipt Number Refund Date
        10-OCT-2009 Rs 2437 Refunded [protected] 11-OCT-2009

        02.
        Refund Details
        Cancelled Date Refund Amount Refund Status Receipt Number Refund Date
        10-OCT-2009 Rs 2452 Refunded [protected] 11-OCT-2009



        so, kindly credit the amount on my A/c. as early as..possibly

        i, very need ful

        regards
        G Satyanarayana yadav
        E-mail;[protected]@gmail.com
        cell:[protected]
        Narayanaguda
        Hyderabad
        i need a ticket to vizag
        I want a e-ticket centre
        i am a studant.
        sarbjit singh
        bholu
        Lalu je Thank you
        sir i got e-ticket in puri exp (tr.no) on 5--3-11 new Delhi to Allahabad through irct it was not conform my waiting was 257, 258, 259 at the time of dep. i could not get conformation and also not refund, as per rule if at the time of boarding my seat was not conform then i should have gotten automatically refund but it was not . i could traveled pl z refund my money .
        DETAIL OF TICKET
        PNR [protected]
        PURI EXP (12816)
        JO DATE 5-3-11
        NEW DELHI TO ALLAHABAD
        Dear sir/madam,


        19/4/2011 I booked two tickets form Secunderabad JC to Akiveedu for 11/05/11 in Narasapur Express (Train No.17256 ) Sleeper. I paid through Andhra Bank Debit card Rs.378.00 but due to connectivity problem, I could not get ticket. Same will repeat 20/4/2011amount paid though Andhra Bank Debit Card Rs.378.00 so please help me to return the total amount (378+378=756.00). As soon as possible.

        Please do the need full


        Regards,

        B.VENKATA RAO
        EMAIL:venkat.[protected]@yahoo.com
        cell :[protected]
        Dear Sir,
        While booking the ticket from Anand vihar(ANVR) to Kathiar(KIR),
        The transaction was failed & could not book the ticket, however an amount of Rs.2150/- deducted from SBI A/c alongwith Rs. 10/- and so far not refunded. The follwing details were shown in the cancelled history : -

        Pnr Number: 0 Transaction ID: [protected] Train No: 12506
        Train Name: NORTH EAST EXP From Station: (ANVT) To Station: (KIR)
        Date Of Journey: 25-Oct-2011 Class: 3A Boarding: (ANVT)
        Resv Upto: (KIR) Date Of Booking: 23-Oct-2011 Total Fare: Rs 2150.00

        so i request to you sir please look forword this matter and refund total money in my SBI account...

        Regards:
        MANISH KUMAR
        Email-id: manish.[protected]@gmail.com
        Mob no: [protected]
        irctc.co.in has become a living disaster. My husband and I try to book tickets from this site very often. There are number of times we went through traumatic situations...I hope they maintain the site properly...it becomes very frustrating and irritating at times. You can see the tickets available but you end having a failure notice message.
        sir mera irctc log in id hai {mdvrkl} aur mera password kho gaya hai please help me.

        umamaheswara — unavailable of upsc server

        we are the asprinants of csat 2012 and we could not fill the application due to server problem plz provide the necessary arrangement for putting more applications and also maintain good server for more capacity
        how are you

        SRiO — IRCT

        I was doing the formalities to get register myself with IRCTC, when the mobile verifications steps i had some problem to update my mobile number and also i was not able to use both my old and other number. so pls help to do register with irctc with my mobile number [protected].

        Ramesh.

        pantry food rates

        I am DP Singh travelling in train no 18109. Pnr no [protected] The charges of food n tea charged is more than fixed by railways by pantrey car. Pl look into matter n ack. Regards.

        No refund after 90 days of filing tdr

        PNR no [protected] . date of journey 17/6/2013 train cancelled . Tdr ref no ekt[protected] . Refund status is showing in progress . Please take necessary action . Thanks & regards

        Not refunding for TDR

        PNR No. [protected], train was late by 6 Hrs. still not refunding. IRCTC is harassing customer nothing else, this is the Indian govt organization's culture.

        Double Ticket amount (BNC BBS PREMIUM Train)

        I have taken 2 tickets from Bangalore to Tirupati (BNC BBS PREMIUM Train) around costs 250/- per head.But when i am booking they have charged to 1100/-.May i know the reason.
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          Rajeev R Pandey
          from Palakollu, Andhra Pradesh
          May 15, 2008
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          Very Bad Experience

          Dearest Sir/Madam,

          This has a reference to the ticket bearing a PNR no [protected].

          1. 36 hours, I guess, you have the same 60 seconds in a minute, which the world follows, Oops... I forgot that you are again a Government of India Enterprise. The booked ticket took more than 72 Hours (received at 20:30 Hrs on 13th May 2008) to reach the destination, again with a havoc.
          2. I do not understand, when you charge for the services, why do you take things for granted. I booked with you, because you said the tickets will be delivered at home. But I am really very sorry to state that, I was asked to collect the ticket from the courier office. Do you think that, if I have a time to collect the ticket, then why can't I book the tickets with the Reservation counters...
          3. I spent more than Rs. 200/- to collect the tickets, when the courier people harassed after calling me on my mobile amidst the meeting (which I was attending), saying, if you want the ticket you have to come to the office... It was my father's ticket, so I had no other option. There are companies, which create a situation, wherein you have no other option but to go.
          4. After you charged for the door delivery and your PARTNER courier company (I guess you pay them...) failed to deliver the courier...
          Sir
          My name is chunchun singh, I was booked E- Ticketn from IRCTC web. surya yumna express, train no..14649 reservation on
          [protected] and booking date is 12/04/2012.

          I gave all the detail of payment and PIN canara bank DEBET card Card and blance is debeted my canara bank a/c.
          there is no ticket or confirmation. Please help me.
          chunchun singh, [protected].
          thanks.
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            G
            Gundu Sreedhar
            from Adur, Kerala
            May 13, 2008
            Resolved
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            Resolved

            Session expired after making payment - No ticket booked -- bank acnt debited
            I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/BIL/[protected] from GORAKHPUR (GKP) to RAXUAL (RXL) for 8th JUN 2008 in (5274) SATYAGRAHI Express. After entering the details of the two passengers, I made the payment using SBI debit card. After making the payment I got the computers screen freez.

            I checked my SBI bank transactions and I have seen a payment of 735/- debited from my account. However when I saw in booked histry of tickets no ticket was alloted to me, then isaw in transaction failed report the status was process requested in place of failed and comment was "PAYMENT NOT RECEIVED FROM THE BANK"

            Please advise what to be done since I have made a payment and there is no booking done by the website.

            My details - irctc user name –YOGISATYAM My new Email id : [protected]@yahoo.com
            Aug 14, 2020
            Complaint marked as Resolved 
            I also had the same, my account balence debitted without booking a ticket.
            Amount Debited Without Ticket
            A BLANK PAGE CAME after making payment - No ticket booked -- bank acnt debited
            I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID BIL/[protected]/DURG TO KOTA/[protected] THEN I BOOKE ANOTHER TICKET TRANSACTION ID BIL/[protected]/BOOKING AGAINST REJE/[protected]... The Ticket was booked from DURG(DURG) to KOTA for 23RD APRIL 2009. After entering the details of the three passengers, I made the payment using ICICI Payment GATEWAY. After making the payment I got the BLANK Page in computer.

            I checked my ICICI Account's bank transactions and I have seen a payment of 1046/- debited from my account. However when I saw in booked histry of tickets no ticket was alloted to me
            Please advise what to be done since I have made a payment and there is no booking done by the website.

            My Email id : ksi.[protected]@gmail.com date of booking 12th Feb 2009
            Amount Debited Without Ticket
            after making payment - No ticket booked -- bank acnt debiteTRANSACTION ID[protected]
            i have made a payment and there is no booking done by the website. i checked my sbi account bank traNSICTION and i have seen a payment of Rs 3694/- and Rs 1931/- debite from my account
            ticket booking date is 15/03/2009 and journey date 16/04/2009 and 17/04/2009
            train no. 2823 andtrain no.9106. please send me advise what to be done
            Respected Sir,
            I booked one ticket from Durg to Jabalpur on dated 12.4.2009 on the Internet but the
            trabsactuib failed by to system fault at the IRCTC website.
            The amount to Rs.276 was however debited to our SBI card account No.[protected].
            Their failed transaction ID is [protected] dated 12.4.2009. Please transfered to my above amount to our mentioned accounts.
            Thanks for your cooperation.
            Ram Charan Raikwar
            104/C Ruabandha Sector
            Bhilai
            M.No.[protected]
            Even i booked a ticket from kacheguda to chennai egmore for 29th august.My payment of Rs.1107 has been debited from my icici account but no tickets are booked.My transaction Id id :[protected]/train/[protected] and My icici account number is [protected].Please do the needfull.

            IRCTC — AMOUNT DEBITED BUT NO TICKETS

            I had tried to book the tickets on IRCTC which had debitted the amount from account but the ticket never got processed. I patiently waited during the process which took, what seemed to me as ages..but the ticket was not processed..
            I would like to know how do i get back my money.
            I tried calling the so called 24hrs customer support which never responded to my call..

            IRCTC — Amount Debited But No Tickets Booked

            Dear Sir/Madam,

            I am Deepak Tiwari an irctc customer. i tried to book a ticket on 1st May for my travel from Delhi to Akbarpur. The amount for the tickets was 792+11.23. Amount has been deducted but i have not received any ticket.

            PFB my bank statement status with the reference no. of transaction.

            01 May 2012 [protected]-INDIAN RAILWAYS [protected] 01 May 2012 11.23



            [protected]-INDIAN RAILWAYS [protected] 01 May 2012 792.00

            would request to kindly refund my money as early as possible.

            Thanks & Regards.
            Deepak Tiwari.
            IRCTCT id-deepak_840.
            Phone No.-[protected].
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              D
              Dr. Bankim Radadiya
              May 4, 2008
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              I am customer having regular practices of purchasing the product online and I have very good experience with lots of websites all over the world. There are few of the website across the world running who are serving millions of people in a day with their services and running without single problem and for that they are accepting best resources and valuable caring department in backend of the website.

              While if you try to use the IRCTC who is providing online railway ticket booking in India is having the most poor resources and having bulk of accessing bugs during site usages.

              If you are expecting the services from irctc.co.in then my dear friends forget this dream. Irctc.co.in will never make it possible. As it is running through department of Indian government.

              You will expect following regular experience.

              Server down
              Site down.
              Request hang
              Page expired
              Server time out
              Many many navigational errors
              yes.i agree with u. i m also the regular user of this site for reservation of rail tickets. in most of the time either server is down on account of one or other reason. especially in morning time between 8am-9am so that tatkal tickets on very first day filled and user of this site has no option to go for waiting tatkal tickets.
              p.k.jain
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                A
                antonyal
                from Pune, Maharashtra
                May 3, 2008
                Resolved
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                Resolved

                Dear Sir
                Attached pl find three files regarding booking of i-tickets from LTT to TVC today morning at 8.30. The tatkal ticket booking went very smoothly and the transaction was successfully concluded by debiting my account (see 1*).
                However, the next screen (see 2**) advised me that the transaction could not be completed due to reasons unknown. However, on checking with ''failed booking', it was due to non receipt of funds from bank, although the bank has already been debited. The end result I am not given a booking as the PNR shows 0. Kindly look into the matter and regularize my booking since you have already debited my bank account and advise me the booking. My contact number is[protected]/[protected]. AL Antony
                _______________________________________________________
                1*: Passbook entry
                Balance Details-BETSY ANTONY [Details till 03/05/2008 8:36 AM ] Account Number 0231527
                Transactions Made -[Details till 03/05/2008 8:36 AM ]
                Sr No. Date Description Debit Credit
                1 03/05/2008
                ICONN/4147169/[protected]/030508/110 = 1, 272.24
                _____________________________________________________
                2**:Ticket History
                Pnr Number 0 Transaction ID [protected]
                Train No 6345 Train Name NETRAVATI EXP
                From Station (LTT) To Station (TVC)
                Date Of Journey 08-May-2008 Class SL
                Boarding (LTT) Resv Upto (TVC)
                Date Of Booking 03-May-2008 Total Fare Rs 1261.00
                Payment Not Received From Bank
                _______________________________________________________
                FAILED PAYMENT REFUND STATUS
                S No. Transaction ID Pay Status Reservation Status Total Amount Bank
                1 [protected] Payment Settled Requested Rs 1261 UTI
                Aug 13, 2020
                Complaint marked as Resolved 
                I Mr. Chandresh Kotian have an account in IRCTC cmkotian since 4 year.
                Today morning as it was showing in the IRCTC sight 13th April 2009 [07:36:41 GMT+05:30] when I sat for the booking of my tatkal reservation for 18th April 2009 LTT TO MAQ, I saw for train no. 2619 the available was 0081 when it should be 132 I have the proof of this.
                This what IRCTC cot
                2A - 4 berths per coach
                3A - 6 berths per coach
                AC Chair Car - 6 seats per coach and
                SL - 10% of the accommodation on one coach whichever is less
                For the booking inconvenient IRCT has removed the Passenger travel list from the Quick Book screen. I don’t know the reason behind this
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                  A
                  Abhishek
                  from Mumbai, Maharashtra
                  May 2, 2008
                  Resolved
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                  Resolved

                  Hi,
                  I just tried to purchase 3rd Ac tickets. When i paid the amt through credit card it was successful but while redirecting to IRCTC it showed service not available. When I checked the Booked Ticket there was no ticket booked.
                  The amt has been deducted from my account.
                  can u tell me how to get my money back.
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  IRCTC I-TICKET Bad experience — Ticket not received from IRCTC

                  Its almost 100hrs by now. Booked my I-ticket on 04th June 08 till now(9th) I did get my train ticket planned to travel from Chenni to Hyderabad. The people/phones at IRCTC call center neither busy or not responding. Also people at overnight express gave a consignment number too, but not delivered at our door step.

                  Its really disgusting situation.


                  Venkat.
                  I booked 3AC tickets (pnr no is [protected] and transaction no is [protected])for 3 members from srikakulam(che) to ernakulam(ern) throuth irctc wed site. its date of journey is 11-12-08.
                  Now i want cancel one of the members but I am unable to get the ticket history of that particular ticket.
                  I already mailed my problem to [protected]@irctc.co.in but no response.
                  As the date of journey is very near kindly suggest me a proper method for cancellation.
                  Expecting ur early reply and kind cooperation.
                  thanking u,
                  L.S.Chakravarthy.
                  Sir/Ma’am

                  I would like to share my bad experience with IRCTC (online ticket booking website).

                  I have booked my tickets against PNR [protected] on 23rd December, 2008 but after a day on 25th Dec, 2008 I tried to cancel my tickets with immediate effect & sent a mail on [protected]@irctc.co.in as suggest by an executive on phone.

                  ----- Original Message -----
                  From: Deepak Kapoor
                  To: [protected]@irctc.co.in
                  Cc: [protected]@irctc.co.in
                  Sent: Thursday, December 25, 2008 10:53 PM
                  Subject: Ticket Cancellation-PNR [protected]

                  After my requesting mail for cancellation of tickets, they replied in mention below text.

                  “Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we are forwarding your case to railways for the TDR process. Railways check all the matters and decide what amount should be refunded and this all process takes 90 days or more. Once the railways refunded your amount, we will credited to your same account.
                  Regards.
                  PANKAJ DHIMAN
                  [protected]@irctc.co.in
                  www.irctc.co.in

                  In the reference of above mail ...i asked them ...

                  Why should i go for TDR processing when i am using your service within all deadlines and have cancelled the tickets before 24hours?

                  Do you have any such provision in your website that before 24 hours, tickets can not be cancle?

                  Please reply.

                  NOW I AM SENDING THEM LOT OF MAILS WITH SAME QUERY BUT I HAVE NO FEEDBACK ON THIS. WHICH SHOWS THAT THEY ARE RESPONSIBLE SOMEWHERE AND NOT READY TO WRITE ANYTHING IN WRITTEN

                  KINDLY SUGGEST ME THE RIGHT WAY TO GET IT DONE ASAP.

                  With Regards
                  Deepak Kapoor
                  [protected]
                  Sir/Mam,
                  i do like to bring your notice on to the complaint that, me tried to book the ticket in irctc but its going fine till the p[ayment but the ticket is not processing please make it fine for me. Its a request from me on regarding this. So please consider it as a prayer and make a fine steps to solve the problem.
                  Typical Indian website. Bull . Everytime you book you can see 2 error messages for sure "Communication failure" and "Network Error". No need to say about the trains... They are of international standardas. Wow !! LOL !!!
                  i booked 2tier 4 tickets frm banglore to mumbai through this portal (irctc.co.in), the seats they provided really amazing. two of my ticket got in the same cabin but the other two where in other part, individually. and i also try to compromise with other passenger, but they did not agreed.

                  now i fell its better to book air tickets as they almost got reduced instead of paying to these buggers where they never maintain things and the quality of the service is zero.
                  i hv booked a eticket with pnr no [protected],doj 20-11-10,frm ndls to gwl,train no 6032,i m not able to reach to my account with login id abeerbaj,kindly send my password ,and my eticket on my mail address;dr.sundeep.[protected]@gmail.com.
                  resp, sir
                  i'have bookd my tickat as e - ticket from sdl to gwl last two time for 1/8/12 irctc charge woth time 1 st 353.24 icici banka/c no.[protected] & 2nd 352 sbi a/c no.[protected] last tran.id is[protected] please salve it
                  Dear Sir/Mam

                  I am Nivedita Krishna was booking ticket on 21st may 2013. I reached the last status of Payment. payment cut from my a/c but ticket was not book due to session out. or long time taken while payment (General happening in IRCTC). And when i checked the booking history hostory that time it was showing not booked. then i process again booked another ticket, and hoping my money was refunded but after two days when i check my Irctc a/c then i saw my previous ticket was booked now. i want to refund my amount.

                  Please do the needful.
                  i booked a ticket from erode to katpadi in chennai express for my travel date 5.4.15 on 4.4.14.money got debited from my account(indian bank)but ticket status not booked..what should i do to get refund
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                    A
                    A. B. ROY
                    from Chennai, Tamil Nadu
                    May 1, 2008
                    Resolved
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                    Resolved

                    I had booked i-ticket on 11.04.08 with the following details:

                    PNR NO:[protected]
                    Date of Journey: 22.04.08
                    tain no: 2506
                    Class: 3A
                    journey: From Delhi to New Jalpaiguri (NJP)
                    No of Passanger: 3

                    While booking the ticket, the computer displayed "time out" at the end. I thought the ticket has not been booked. I didn't checked anything e.g. Booking status etc.

                    With my great surprise, Today i.e. on 01.05.08, i have received the ticket dropped in my resident letter box.

                    My complaint is:

                    - Why the ticked booked on 11.04.08 has not been delived in time ?
                    - The ticket is supposed to be delivered in hand. Why the ticket has not been delivered in hand in stead why dropped in letter box today. My wife always is at home and my children are also available at after 2.30pm
                    - The journey date was on 22.04.08. I have received the ticked on 01.05.08. I should get the full refund because it is none of my fault. The responsibility to deliver in hand at my address lies with irctc. In case they find any problem in delivering, they should have contacted me.
                    - please help me. In case of further information please conact at below:

                    ABROY
                    C-183, NTPC TOWNSHIP
                    SECTOR-33. NOIDA
                    PH (R[protected]
                    PH (O[protected]
                    M: [protected]
                    E-MAIL - [protected]@ntpceoc.co.in
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    irctc ticket — non delivery of ticket on time

                    sir,

                    i have booked a ticket on irtctc on 13.01.2010.my travel date was on 19.01.2010. but when i contacted overnite service my ticket was still in their delhi office and they were not able to deliver the ticket on time for my travel. this was very important journey for me and they told me that they will compensate for the extra money i will pay for ticket.

                    i took a flight from delhi and went to lucknow and i paid Rs. 3800/- for that. now overnite persons are not ready to compenstate for the flight ticket.

                    please do the needful and compernstate for the loss.

                    Regards
                    Hemant Poddar

                    I-ticket delivery — Non delivery of i-ticket

                    Dear Sir,

                    I have booked a i-ticket on 5-May, 2011 via irctc, indian railways .
                    Transaction id is-[protected] , PNR No-[protected] booked on 5-May Due to incomplete address, my ticket could not be delivered on time at my home address. This is my kind request if you could deliver the ticket at my address mention below.

                    Tanika Dutta
                    WZ-58/1C, II Floor, Krishna Kutir, Possangi Pur Gaon
                    Janak Puri, New Delhi-110058
                    M:[protected]
                    E-mail id:[protected]@gmail.com

                    irctc ticket — No response for mails from IRCTC. Hence I had to pay fine

                    I forgot my password in IRCTC and mailed them thrice. But no response. Please send me passwrd. I am struggling because of that. IRCTC username: carolz

                    I had to travel on 29 May in Yeswanthpurt express. So I showed the print out of mail from IRCTC which has name, PNR no, berth details etc and my ID card . I also showed the ID which I got from IRCTC after sending the mail stating resest password[IRCTC # 1500319]. But the TTR didnt sign it and charged me a fine of Rs. 50/-. What else could be done in case I coudnt open my irctc page. All the other passengers asked me reason and all said it is against the rule. The passengers who occupies the nearby seats are witnessers. If it is not just please refund me the fine and take action against the . Please help me. My PNR no was [protected], Tr no: 16528, date[protected], name: Caroline, Coach S10, 69
                    payment has been taken away from my account but i have nt received my iticket
                    i have not received my ticket, but they have taken the amount from my account
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                      Praven Verma
                      from Pune, Maharashtra
                      Apr 29, 2008
                      Resolved
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                      Resolved

                      Dear Sir,
                      Please refer the e-mail attached below,

                      I have booked this ticket on 14 March 2008,

                      I have got a W/L 6 & 7, While original wait list as W/L 8 & 9 as,

                      When I checked status today (30 April 2008 @ 10:10 AM) it shows me W/L 4 & 5

                      While when I check availability status today it shows original W/L 25 with current W/L 6, (

                      How can it be possible, If I have a Original W/L 8, and after that W/L 24 is reached with current W/L 6, I should get my ticket confirmed much earlier.

                      Please satisfy me,

                      Best Regards,

                      Praveen verma
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      I am sure... they have cooked up the tickets, if you pay 100 RS extra in hyderabad to an agent he pays 50 within the railways and get a confirmed ticket even when it shows W/L on IRCTC site.

                      Pity the Railways... they are all going to hell for lazyness, neglect when they need to serve and irresponsibility.
                      Sir, My PNR status [protected] and transaction id [protected] is still now that position. Please consider the upgradation due to W/L.
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                        A
                        abhishek_chitransh
                        from Noida, Uttar Pradesh
                        Apr 28, 2008
                        Resolved
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                        Resolved

                        cheating with users

                        Today on 27th april 2008, i was trying to book a ticket on irctc but i was getting status as not available but when i contacted an agent he told me that there are 35 seats available (tatkal quota), isn't it chetaing with normal users why railway is providing such privilages to theire agents just for some extra money and i think this is the success mantra behind railways profit....
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                        s b sharma
                        from Pune, Maharashtra
                        Apr 24, 2008
                        Resolved
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                        Resolved

                        I didnot received so far the amount debited from my account while i am booking the eticket by using atm cum debit card.
                        my transaction id no is 46349933 amt 6875 & 46164377 amt 4585
                        I request you to credit my amount immediately
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        I have booked a ticket on 19.04.2009 with transaction ID No.[protected] and an amount of Rs.1729/- has been debited from my HSBC credit card. But the transaction was failed and the ticket was not generated and subsequently I had to make it using amother credit card. Thia amount along with the charges amount to Rs.1760.00 has been incurred in my HSBC credit card statement and of course in the another credit card statement too. This amount for the failed tranasction has not yet been credited to my HSBC credit card account even after 10 days. Request to take necessary action immediately.
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                          S
                          Saminathan Chidambaram
                          from Chandigarh, Chandigarh
                          Apr 20, 2008
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                          Hi All,

                          I booked train tickets on 9April, 2008 but it got failed but i didn't get refund till now. How can i get back my money? I made payment through Visa card via CITI bank gateway. The ticket is not booked but amount is debited from the card. What i need to get back my money? Please suggest me to resolve this issue.

                          Regards,
                          Saminathan C
                          sir.
                          IRCTC Complaints - Not getting the rrfund for failed transaction
                          Review all IRCTC complaints
                          IRCTC
                          Posted:[protected] by Saminathan p.v.ravi kumar [send email]
                          Not getting the rrfund for failed transaction
                          Hi All,

                          I booked train tickets on 11november, 2008 but it got failed but i didn't get refund till now. How can i get back my money? I made payment through. axis bank.The ticket is not booked but amount is debited from the my account. What i need to get back my money? Please suggest me to resolve this issue.
                          I booked train tickets on 26 December, 2008 but it got failed but i didn't get refund till now. How can i get back my money? I made payment through SBI Debit.Transaction ID is [protected] The ticket is not booked but amount is debited from the card. What i need to get back my money? Please suggest me to resolve this issue.
                          Dear Sir,

                          On 15-02-09 I tried a reservation for one ticket from Kakinada TO Sec'bad, but the transation shows failed after payment made by me thru SBI ATM-CUM-DEBIT CARD. But I was tried for second time, this time also the transation failed due to server problem after payment made by me...so on four times via transations Ref. ID [protected], [protected], [protected], [protected].Finally I hadn't get any reservation against payment.

                          But the same time Rs.1415/- (283*5 times) is debited in my SBI ATM-CUM -DEBIT CARD. But still the amount is not credited in my Bank.

                          Pl tell me what I do to get my amount back.

                          regards,

                          Ravindra Kumar Athota.
                          MOB #[protected].
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                            Rajinder Anand
                            from Pune, Maharashtra
                            Apr 17, 2008
                            Resolved
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                            Resolved

                            I had booked one IIIrd AC Train I-Tkt though IRCT site as per the details given below but till date I have not got the refund of the same.

                            Date of Journey[protected]
                            Class - IIIrd A/C.
                            Train No. - 2163
                            No. of Person - 3 people were booked and all three were cancelled.
                            Tkt PNR No.[protected]
                            Trans ID - [protected]
                            Booked Station - Pune
                            Reservation Upto - Chennai.

                            TDR No 384775 dt. 24-12-07 was made by Pune Station and was send to Chief Commercial Manager (Refund) Mumbai CST vide DTDC and the same was recd. in Mumbai on 2nd Jan. 08.

                            Today when I called office of Chief Commercial Manager Mumbai and spoke to Mr.Vasuva on[protected] on the status of my refund I was told that in there office no claim is pending and they have only March last 15 days claims pending. I was advised to check with IRCTC hence requesting you to pl. update me with the status of the same ASAP.
                            After speaking to Mr.Vasuva again he told me that the money has been tranfered to IRCTC on 28th March 2008 alongwith other claim and now I should check with IRCTC. IRCTC i[censored] send e-mail you won't get proper reply and there is no e-mail id or phone no. of higher ups if your claims are not being addressed.
                            I have been speaking to one Mr.Bansi in TDR Department but again no positive response over the phone nor e-mail.
                            People should avoid booking on the net.
                            Aug 14, 2020
                            Complaint marked as Resolved 

                            IRCTC — No refund till date

                            Hi,
                            I had booked a ticket for travel on 26th Nov 2008. Out of 3 tickets 2 were wait listed and just 1 was confirmed during the chart preparation. I immediately ie before train departure mailed to irctc to cancel the confirmed ticket also.
                            Till date there is no sign of refund. also no one is bothered to check and confirm on the status. Pls coordinate and suggest.

                            Best Regards
                            Ashok Goenka.
                            MY FATHER BOOKED ON THE DATE :05/10/2009 BUT THE DATE OF JOURNEY DATE:06/10/2009 ON THAT DAY TRAIN CANCELLED SO PLZ REFUND THE MONEY 180RUPESS THE PNR NO:[protected] TRANSATION ID : [protected] [protected] ITS KVB DEBIT CARD NUMBER SO PLEASE DO ME FAVOUR FOR ME
                            Hi,
                            I have booked 3 tickets from hyderabad to chennai. TDR was filed on 27-May-2010 na d the PNR were [protected] & [protected]. Starting from that till now the status is showing like Refund under process. I dont know when it will be refunded. I dont know atleast my son or my grandson will be given with that amount or not. we all know that each and every activities of our government department will be very slow. but i haven't expected that this much slow for such a simple thing...

                            if you know anyother way, convey to me.. let me try with that way...
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                              Dinesh Venkatesan
                              Apr 8, 2008
                              Resolved
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                              Hi,

                              I have tried to book two tickets from COIMBATORE (CBE) to HYDERABAD (HYB). My account has been debited a sum of rupees 1045 but I have not received the tickets and did not find them in the "booked tickets" menu also. I have written about this issue to [protected]@irctc.com but have not received any replies.

                              Thanks and Regards,
                              Dinesh Venkatesan.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Hi,

                              I have got the problem resolved and got the refund from IRCTC.

                              Thanks and Regards,
                              Dinesh Venkatesan.
                              Hi,

                              I have tried to book two tickets from VISAKHAPATNAM (VSP) to HYDERABAD (HYB). My account has been debited a sum of rupees Rs.618/- through ID [protected], [protected] but I have not received the tickets and did not find them in the "booked tickets" menu also. I have written about this issue to [protected]@irctc.com but have not received any replies.

                              Thanks and Regards
                              Mandarapu Ravi
                              [protected]
                              Respected sir,

                              i mr shaikh ayub complaining u that some days before i booked an e-ticket from my irctc personal id and now i wanted to cancel this ticket but the proble is that in my id no such ticket showing so please help me out of it as early as possible. the ticket details are as follows

                              pnr no. [protected]
                              tr id. [protected]
                              tr no. and name. 9020/dehradun exp
                              from. h nizamuddin
                              to. borivali
                              date of jurney. 03/06/08 .return ticket.
                              i have got an email regarding encyclopadia cds with free adidas bag and aholiday package i hve received the cds but not the free
                              bag and holiday package, MITBC-WEB-1659451
                              hello.,
                              i have booked an e-ticket through irctc. but haven't got the printable ticket. money for the ticket has been deducted from mu=y account.
                              my user id : findsri
                              please help in this regards. i have put a mail to [protected]@irctc.co.in also. but no reply from them yet.
                              Respected Sir,

                              I tried to book e-ticket through irctc.co.in but could not done because of server problem and 5 times they deducted money from my account my user name is PURESEVEN.

                              Please help!!

                              Sanjeev Pandey
                              Respected sir
                              usually i receive ticket next day by courier on my given address, this time i have booked my ticket on 26th july saturday and today is wednesday 30th july, i have not yet received my tickets.
                              please help in this regards!!
                              ticket details are as follows
                              pnr:[protected]
                              transaction id:[protected]
                              station: from ahmedabad to akola
                              date of journey:22 august
                              trains name :ahmedabad-puri 8406
                              dear sir. dedect my RS 479 BUT TICKTS NOT PRINT BUT NOT BOOKED.SO PLEASE REQUESTMY MONEY CREDIT IN MY ATM ACCONT

                              Indian Railway Catering Tourism Corporation — Problems with online transactions

                              I have tried to book ticket from Chennai Central (MAS) to Chennganur(CNGR). My account has been debited a sum of rupees 3855 but I have not received the ticket and did not find that in the "booked tickets" menu also. I have written about this issue to [protected]@irctc.com.
                              My Transaction ID is [protected]
                              Respected Sir/Madam,

                              I have tried to book two tickets. One form CSTM to BTI (21 Jan 2009) & Second BTI to CSTM (3 Feb 2009). My account has been debited a sum of rupees Rs.1363 x 3 for through ID [protected] (BTI to CSTM), [protected] and[protected] but I have not received the tickets and did not find them in the "booked tickets" menu also. I have written about this issue to [protected]@irctc.com but have not received any replies till nw. my user name is "DAYAL2009"

                              Thanks and Regards

                              PARAM DAYAL
                              [protected]
                              [protected]
                              I filed TDR 3.5 months back and got only 50% return E-Ticket PNR No: [protected].
                              FRIST I HAD GIVEN BOOKING TO TRAVEL AGENT HE HAS TAKEN SOME OF 4000/-RS AS ADVANCE FOR TATKAL BOOKING, WHEN TATKAL WAS OPENED AGENT WAS ANABEL TO ISSUE CONFORMED TICKET SO I REQUEST HIM TO CANCALLD MY TICKET, AGENT HAS CHARGED 400/-RS PER PASSENGER (X) 3 =1200/-FOR BOOKING & 400 RS (X) 3= 1200/-RS FOR CANCALLESION TOTAL 2400/- SERVICE CHARGE AGENT HAS DIDECTED FROM MY ADVANCE HAVE BOOKED MY E-TICKET TATKAL FROM
                              SHRIJI TRAVELS GF/3, SHRIJI COMPLEX, DOBHAI ROAD, 2583338, [protected]
                              FRIST I HAD GIVEN BOOKING TO TRAVEL AGENT HE HAS TAKEN SOME OF 4000/-RS AS ADVANCE FOR TATKAL BOOKING, WHEN TATKAL WAS OPENED AGENT WAS ANABEL TO ISSUE CONFORMED TICKET SO I REQUEST HIM TO CANCALLD MY TICKET, AGENT HAS CHARGED 400/-RS PER PASSENGER (X) 3 =1200/-FOR BOOKING & 400 RS (X) 3= 1200/-RS FOR CANCALLESION TOTAL 2400/- SERVICE CHARGE AGENT HAS DIDECTED FROM MY ADVANCE HAVE BOOKED MY E-TICKET TATKAL FROM
                              SHRIJI TRAVELS GF/3, SHRIJI COMPLEX, DOBHAI ROAD, VADODARA, 2583338, [protected]
                              Pathetic travel agent authorised by ITZ & Railways doing chitting with NRI clints, I wont to do complaint against shriji travel located in shree complex dabhoi road, He has taken 5000/-Rs as comformed ticket in tatkal from vadodara to mumbai, & for further other bookings, As per my instruction he has booked one tatkal ticket in 3tyre ac in baroda express & cancalled the same booking due to wait list ticket issued in tatkal, I demand him to give my money back but he excuise that total 5000/- rupees was our service charge including govt railway charges, You wont belive he has charge for only one ticket( one passenger) in three tyre ac tatkal & cancalled the same ticket & not given me back a single rupee..
                              My PNR NO OF TICKET IS[protected]..
                              dear sir i am trying to booking last 3 days so sight is not open your banner is coming maintanance is going on

                              so pls check the problem about this our agency name
                              thomson tours & travels
                              b-102, lawrence trade center
                              1st floor vasai west, manickpur road, thane -401202 -mob: [protected] /[protected] /[protected]
                              I will request for display of timings for booking of tickets through website as I tried to book ticket after 8.00 PM amd went upto bebit through ATM, amount was debited but ticket could not be printed as it was not accepting words to be typed as on display or may be any other reason. i HAVE SENT comlaint to [protected]@irctc but no response recd. my amount wasted.
                              I have opened your profile form to fill up my name etc.
                              In the Nationality colum, countries names are given and How can I fill my nationality as Indian and there is no column there.
                              No:2: date of birth if it is 20.6.1924, there is no provision in the form.

                              Pl rectify these errors.
                              Venkat
                              Problems with online transactions - reg.
                              Hi,

                              I have tried to book one tickets from HUBLI(UBL) to BANGALORE(SBC). My account has been debited a sum of rupees 298 but I have not received the tickets and did not find them in the "booked tickets" menu also. I have written about this issue to [protected]@irctc.com but have not received any replies.

                              Thanks and Regards,
                              VIJAYKUMAR A.
                              I want to create new account for E ticket booking? problems are faced with creation o[censored]ser name to start?? aneed your help
                              Sir/Maddam,
                              I booked online ticket for bxr to cstm dated on[protected] for sum of Rs 1360.My account has been debited rupees 1360 but I have not received the tickets. Please help me to find our Money.
                              Thanks & Regards,
                              Ashok Kumar
                              [protected]@gmail.com
                              dear sir
                              please correct my email id and send my id or password incorrect e mail sanjay.[protected]@gmail.com than correct email id sanjay.[protected]@gmail.com please send password or customer id my correct e mail sanjay.[protected]@gmail.com
                              SANJAY GUPTA
                              (M) [protected]
                              ID SANJAY0307
                              Respected Sir ! I regret to inform you I have login irctc site and registered. My user ID is spsant81. But I have not receive my login password. please kindly request to send password in my email ID. My email ID is [protected]@gmail.com. Pl sir !

                              Not provision of Punjab National Bank for e-ticket

                              I tried to make a reservation via the Internet from the railway ticket, but did not name the Punjab National Bank, therefore, help to comfort me.

                              ON CANCELLING TICKET

                              I HAVE BOOKED THE PREMIUM TRAIN. THEY SHOWED AMOUNT AS 805 BUT AFTER BOOKING THEY TOOK 3012 RUPEES PNR NUMBER IS [protected] [protected] 00607 MS MDU 01-Oct-2014 Booked 16-Sep-2014

                              Very Poor Quality service in Rajdhani

                              1. Extremely dirty environment 2. No breakfast served for train which started at 9:25 am 3. Poor quality food served for lunch and dinner In general, this was NOT the Rajdhani we are used to.
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                                BHARAT SARABHAI PAREKH
                                from Mumbai, Maharashtra
                                Apr 5, 2008
                                Resolved
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                                Resolved

                                IRCTC RAILWAY E-TICKET BOOKING
                                Posted:[protected] by BHARAT SARABHAI PAREKH [send email]
                                Session expired after making payment - No ticket booked -- bank acnt debited
                                Session expired after making payment - No ticket booked -- bank acnt debited
                                I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/BIL/[protected] from UNJHA(UJA) to BANDRA TERMINUS(BDTS) for 16th April 2008 in (9708) Arravalli Express. After entering the details of the two passengers, I made the payment using SBI debit card. After making the payment I got the message that the session is expired.

                                I checked my SBI bank transactions and I can see a payment of 515/- made in favour of BIL. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

                                Please advise what to be done since I have made a payment and there is no booking done by the website.

                                My details - irctc user name –BSPAREKH
                                Email id : [protected]@yahoo.com
                                and new email id : [protected]@yahoo.com


                                Thanks and Regards,
                                BHARAT PAREKH
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                i want to do some thing
                                it is very good way to save time
                                on date 27-7-08 two amountof rs 839.60 deducted from my credit card of hdfc bnd through approvel code no. 705614 and 715596. but till date i not get my oncern ticket.

                                i am requesting you pl. clear my account and deposit the amount of rs 1679.20 rs in my hdfc account no. [protected].

                                thanks,
                                sandeep vyas
                                how are you
                                howareyou
                                not booking at a first time i look the time table and chart of rail
                                As 0734 Special express train from Vizag to Vijayawada departs at 5.30 AM, gives an impression that train runs ahead of Janmabhoomi Express. Hence we boarded the Special Express. Unfortunately Till 10.15 AM we are at Rajahmundry. Janmabhommi overtaken us one hour before and would have crossed Bhimadole which departed 30 miniuts after this train. This kind treatment is totally not acceptable and unethical. My suggestion is When you are not able to run on time kindly cancel the train, or declare as passenger. Do not charge express fare. Thanks.,
                                Chiru.
                                this is wonderful arrangement. thanks and congratulations to indian railways
                                Due to booking of the e- ticket of railway reservation from chennai to visakhapatnam on 17 th august.But
                                due to some technical problem page has expired andd my money deducted from my sbi a/c no:[protected] for two times (i tried for two times).So please refund my money .
                                rakesh
                                e-ticit
                                i no complaint
                                me
                                to
                                he
                                do
                                we
                                then
                                IRCTC RAILWAY E-TICKET BOOKING
                                IRCTC RAILWAY E-TICKET BOOKING
                                Posted:[protected] by SATYA NARAYAN JENA [send email]
                                Session expired after making payment - No ticket booked -- bank acnt debited
                                Session expired after making payment - No ticket booked -- bank acnt debited
                                I faced a problem while booking a ticket now on irctc.co.in from GUWAHATI to HOWRAH JN on 14th Jan 2011 in Saraighat Exp. After entering the details of the one passenger, I made the payment using SBI debit card. After making the payment I got the message that the session is expired.

                                I checked my SBI bank transactions and I can see a payment of 984/- made in favour of BIL. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

                                Please advise what to be done since I have made a payment and there is no booking done by the website.

                                My details - irctc user name –satyabutu
                                Email id : [protected]@gmail.com


                                Thanks and Regards,
                                SATYA NARAYAN JENA
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                                  EKADASHI SAHOO
                                  from Bhubaneshwar, Odisha
                                  Mar 30, 2008
                                  Resolved
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                                  Resolved

                                  i have booked a 3rd ac ticket in irctc on 9/10/07 to travel on 13/10/07 by IRCTC.CO.IN bearing
                                  [protected][protected]
                                  transcation id is-[protected]
                                  PNR-Number[protected]
                                  Train Number 8006 Train Name KORAPUT HWH EXP
                                  Date 13- Oct- 2007
                                  From Station DMNJ To station SBP
                                  Reservation upto SBP Boarding point DMNJ
                                  Class 3A No of passengers 1
                                  Charting Status CHART PREPARED
                                  [protected][protected]-
                                  .on the day of journey the train was cancelled due to land slide. i have requested the irctc to refund the money. they have told me (pankaj-customer care) to refund it within 90 days, but did not. now now they are not replying my mail nor receiving any complains rather avoiding the issue by telling contact this person and that person like this. i have spend so much in telephone that the refund will be less than that.
                                  so please take up the case urgently and help me.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Dear Sir/Madam,

                                  I am a daily passenger in Sirsa Exp.(Train No.4085-86) since last 02 years.I have an MST of A/C chair car coach, my MST No. is[protected]Bhiwani to Shakur Basti) which is valid upto 17.11.2009.

                                  But the problem is that the A/C chair car coach is not available since 31st Oct.09 to till date in the train without any information.Due to traveling in second class coach i am facing a lot o[censored]nconviniance despite that i have advance paid to railway for A/C chair car MST.

                                  So it is requested to you to refund my difference money between A/C chair car MST & Simple MST as soon as possible.

                                  This is my first request to you.In second reminder i'll also send a copy of this request to consumer court.
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                                    A
                                    ashupanwar
                                    from Mumbai, Maharashtra
                                    Mar 28, 2008
                                    Resolved
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                                    Resolved

                                    Dear Sir,
                                    I GOT THIS MESSAGE FROM IRCTC.

                                    PLZ READ CAREFULLY.
                                    (Dear Customer,

                                    Thank you for using IRCTC's online rail ticket booking services.
                                    Refund instruction for amount of Rs.2090.00 towards the refund due for the cancellation of Ticket vide PNR [protected] has been issued to electronic payment gateway on 01/11/2008 11:12:07 PM. Same shall appear in your account within two to three working days. You are requested to please check with your credit card issuing banks regarding the same. We regret the delay if any, in crediting back the refunds. We solicit your continued patronage to our services,
                                    Warm Regards,
                                    [protected]@irctc )

                                    THIS MESSAGE I GOT 3 MARCH 2008. TILL DATE I M NOT GETTINNG MY REFUNDS. THE TOTAL AMOUNT THEY DEBITED INTO MY CITIBANK CREDIT CARD.TILL DATE I M NOT GETTING THE REFUNDS sO PLZ TELL WHOM SHOULD I COMPLAIN REGARDING THIS.THIS IS NOT THE END MY 4 REFUNDS ALSO PENDING.I M TOO MUCH DISAPPOINTED FOR THIS.SO I REQUESTED TO PLZ HELP ME.i HAVE RECIEVED 7 0R 8 MAIL REGARDING REFUNDS BUT NO REFUNDS SO FAR.


                                    and two more
                                    1.Dear Customer,
                                    We deeply regret that this reservation (reference no.[protected]) requested by you did not materialize as the Request could not be processed while Booking. Kindly retry the booking if you have not been able to complete your booking yet. We apologize for the inconvenience caused to you. If the amount was Debited from your Account, We shall be making the refund back to your account shortly and it will start reflecting in your bank statement in 3 to 4 working days.


                                    For any problem please contact us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 or mail us at [protected]@irctc.co.in

                                    We will be glad to assist you in every way so that you do not have any inconvenience in future.
                                    We solicit your continued patronage to our services.


                                    Warm Regards,
                                    [protected]@irctc

                                    2.Dear Customer,

                                    Thank you for using IRCTC's online rail ticket booking services.
                                    Refund instruction for amount of Rs.1378.00 towards the refund due for the cancellation of Ticket vide PNR [protected] has been issued to electronic payment gateway on 01/06/2008 09:17:47 PM. Same shall appear in your account within two to three working days. You are requested to please check with your credit card issuing banks regarding the same. We regret the delay if any, in crediting back the refunds. We solicit your continued patronage to our services,
                                    Warm Regards,
                                    [protected]@irctc
                                    BOTH MAIL I GOT 7 MARCH 2008
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Dear Sir,
                                    I got this message from irctc (Dear Customer,
                                    We deeply regret that this reservation (reference no.[protected]) requested by you could not materialize as the Communication Problem. . Kindly retry the booking if you have not been able to complete your booking yet. We apologize for the inconvenience caused to you. If the amount was Debited from your Account, We shall be making the refund back to your account within 3 to 4 working days.


                                    For any problem please contact us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 or mail us at [protected]@irctc.co.in

                                    We will be glad to assist you in every way so that you do not have any inconvenience in future.
                                    We solicit your continued patronage to our services.


                                    Warm Regards,
                                    [protected]@irctc
                                    )
                                    THOSE NO WHICH ARE GIVEN THEY R NOT WORKING.
                                    2ND ISSUE-- THE TOTAL AMOUNT THEY DEBITED INTO MY CITIBANK CREDIT CARD.TILL DATE I M NOT GETTING THE REFUNDS sO PLZ TELL WHOM SHOULD I COMPLAIN REGARDING THIS.THIS IS NOT THE END MY 4 REFUNDS ALSO PENDING.I M TOO MUCH DISAPPOINTED FOR THIS.SO I REQUESTED TO PLZ HELP ME.i HAVE RECIEVED 7 0R 8 MAIL REGARDING REFUNDS BUT NO REFUNDS SO FAR.
                                    i booked ticket from mysore to jaipur on 29 may 08 for date 3july. pnr no. was [protected] and transaction id was [protected] . the same day as my plan changed, i cancelled my ticket, though it shows 1474 rs returned but still not credited in my account. plz see the same and credit as early as possible.
                                    sir mera refund nahi aaya hain
                                    sir please i have ticket booked on my irctc software but my cancel re print programe not show my ticket..
                                    pnr no [protected] date of booking[protected] dahod to surat
                                    pnr no [protected] D O B[protected] SURAT TO VADODRA
                                    Dear sir/medam
                                    i have cancelled my ticket but i did not get money back ... my pnr no is this [protected]... so please tell me the reason as soon as possible...
                                    [protected]

                                    Booked ticket (paid 47000+/- through credit card) on 15th September 2008 for Best of Kerala Package Scheduled 24th October. Received a confirmation email from IRCTC instantly. Their services have been excellent till now.

                                    On the 22nd October, when I contacted them on details, was told that the tour was not supposed to go this day and there was a mistake on irctc's part!

                                    I am not sure when I get back my refunds and am under trauma on a cancelled vacation.

                                    Not sure who is the right person/forum I should approach. please guide.

                                    Ujval
                                    Dear Sir
                                    This is to inform you I booked my ticket through irctc site(i-tiket) of JBP to SBC in Sleeper class through my net banking account on[protected] and PNR NUMBER IS[protected] TRAIN NUMBER 2296 BUT DUE TO TICKET NOT CONFIRMED I CANCELLED MY TIKET ON JABALPUR STATION THROUGH TDR(TICKET DEPOSIT RECEIPT) AND AS PER INSTRUCTION I HAVE WRITTEN MANY E MAILS TO IRCTC & ONCE TIME A SCAN COPY IS TO BE SENT BY ME

                                    TODAY MORE THEN 3 MONTHS GONE BUT I DIDNT RECIEVED MY MONEY IN MY NET BANKING ACCOUNT [protected]
                                    KINDLY DO THE NEEDFULL ASAP.

                                    MY TICKET RESERVATION NUMBER IS - 7227955
                                    PNR NUMBER[protected]
                                    DATE OF BOOKING 11/8/2008
                                    TRANS. ID [protected]
                                    DATE OF CANCELLATION: 25/8/2008
                                    NUMBER OF PASS - 06
                                    DESTINATION - JBP TO SBC (JABALPUR TO BANGLORE)
                                    TRAIN NUMBER - 2296
                                    AMOUNT - 3006.00
                                    PASSENGER FOIL NUMBER IS - 7052



                                    Regards,


                                    (Anuj Jain)

                                    C/o Rajesh Jain
                                    Anubhav copiers
                                    Near SBI
                                    At & Post Gotegaon
                                    Bank Account No [protected]
                                    Gotegaon 2851
                                    Transaction ID [protected] PNR Number [protected]
                                    > >>>Train No. & Name 0803 / HWH MYS SPECIAL Date of Journey 06-Dec-2008
                                    > >>>From VISHAKAPATNAM (VSKP) To NELLORE (NLR)
                                    > >>>Class SL Quota General
                                    > >>>Scheduled Departure 06:35 Distance 604 KM
                                    > >>>
                                    > >>>Passenger Details
                                    > >>>No. Name Age Sex Status/Coach No/Seat No
                                    > >>>1 P NAGENDERA 39 Male CONFIRM/S8/16
                                    > >>>
                                    > >>>Payment Details
                                    > >>>Payment Option DoneCard
                                    > >>>Ticket Fare Rs. 253.00
                                    > >>>IRCTC Service Charges Rs. 10.00
                                    > >>>Rail Ticket Service Charges Rs. 0.00
                                    > >>>Transaction Charges Rs. 0.00
                                    > >>>Total Amount Rs. 263.00
                                    > >>>
                                    > >>>R.K.TRAVELS LD00028124
                                    > >>>



                                    On Wed, 21 Jan 2009 RAKESH wrote :
                                    >
                                    > RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >8 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >9 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >10 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >11 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >12 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >13 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >14 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >15 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >16 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >17 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed TDR
                                    >18 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >19 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >20 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >21 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >22 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >23 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >24 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >25 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >26 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >27 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >28 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >29 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >30 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >31 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >32 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >33 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >34 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >35 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >36 RBR346708 30/11/2008 VSKP NLR 06/12/2008 263.00 0.00 05/12/2008 Cancel Failed
                                    >
                                    >
                                    >DEAR
                                    > SIR /MADEM
                                    > RE NOT FOUND MY CARD



                                    DONE CARD AGENT LD00028124






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                                      Dr. Shreesh Kumar ojha
                                      from Gurgaon, Haryana
                                      Mar 25, 2008
                                      Resolved
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                                      Resolved

                                      Dear Customer Support

                                      I have booked an e ticket in Tatkal quota to travel from Gorakhpur to New Delhi by Bihar SamparkKranti Express on date 22nd march 2008. Due to some unavoidable reasons I did not travel and on 21st March at 2 pm attempted to cancel my ticket. When i approached the ticket counters at Gorakhpur, I was informed by counter Clerk that e ticket could be cancelled online omly. As the tickets can not be cancelled at railway Station therefore following your norms, lastly I did a mail at 3.20 PM regarding cancellation. i did not find the cancellation options on e ticket web pages and in my ticket login pages online. On 21st 5.40 pm I recieved an e mail of a single line that no refund can be made for such cancellation. I would like to mention that I informed you 25 hour before the train journey. You must be issuing waiting tickets that can be confirmed in lieu of my confirmed seats.
                                      I hope you should refund the journey ticket value and may deduct the reservation fee and tatkal charges. I do not find any reason with this policy that tatkal tickets can not be cancelled. I need a reply against my mail and wish to get refund of ticket price (excluding tatkal charges and reservation fee). If a person has not traveled he is not bound to pay the travel charges this is best up to any conumer and hope the same from your organization.
                                      I need a note and action from you. Provided no reply, I think I have enough reasons to approach Judicial options.

                                      My itinerary details were:


                                      Train No: 2565 (Bihar Sampark Kranti Exp)



                                      PNR No.: [protected]



                                      Date of journey: 22-03-08



                                      Reservation from Gorakhpur to N Delhi



                                      Transuction ID: [protected]



                                      ID card no: P/515/04



                                      Passenger Name: Shreesh Kumar Ojha Berth No. 57

                                      Charu Shree Berth No. 59







                                      Thanks and regards



                                      Dr. Shreesh Kumar Ojha

                                      Department of Pharmacology

                                      All India Institute of Medical Sciences

                                      New Delhi-29

                                      Mobile: [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      I would like to share my recently experience with all of you friends.
                                      I have to travel from Bangalore to Delhi on Diwali occasion which is on 28th October, 2008.
                                      I could not book my tickets because my leaves got approved within the same month only.
                                      So I was hoping to get Tatkal eTicket and for that trust me and read below lines:
                                      1. I have sent two of my friends to different locations i.e. BDA Complex - Kormangala as well as Jayanagar.
                                      2. I was trying on internet as well as one of my friend was doing the same.

                                      I was wondered the irctc and indainrail.gov.in site was working very fine and when the clockes moves at 8:00 AM suddenly the sites stopped worked may be due to traffic congestion but finally I could managed to open the site at the same time. I was shocked sharply 8:00 it was showing 47 waitings.
                                      I was thinking how it can be possible. My experience and thought is:
                                      1. All TATKAL tickets book prior to 8 AM may be some employees take some extra money and book before that also.
                                      2. They must be have some tied up with the agents.

                                      Thue I believe if you will be the first person on the ticket counter then also you will get waiting only.

                                      I do not understand how to book these tickets.

                                      I hope you must have had the same experience at least once in your life...

                                      Thanks...
                                      train enquiary
                                      TRAIN N ANA N 7063 AJANTA EXPRESS
                                      PNR N [protected]
                                      DATE[protected]
                                      FORM AURNGABAD TO SECUNDERABAD
                                      TRANSECTION ID [protected]
                                      NAME KANYALAL AGE 24 STATUS RAC 117
                                      MO [protected]
                                      CANCEL
                                      I HAD BOOKED A TICKET TO NIZAMUDDIN FROM BILASPUR ON 17TH OF DECEMBER 2008 AND DUE TO SOME REASONS I HAD TO CANCEL MY TRIP SO I CANCELLED THE TICKETS ON THE NEXT DAY IE ON 18TH DECEMBER 2008 .THE TICKET STATUS IS SHOWING CANCELLED BUT I DIDNT GOT THE REFUNDED AMOUNT BACK INTO MY ACCOUNT TILL 18TH DECEMEBR 2008 .KINDLY SEE TO THIS MATTER AS SOON AS POSSIBLE .
                                      THE DETAILS ARE GIVEN BELOW

                                      TRANSACTION ID:[protected]
                                      PNR NO:[protected]
                                      TRAIN NO:8237
                                      TRAIN NAME: CHATTISGARH EXP
                                      DATE OF BOOKING:17TH DECEMBER 2008 10:10 PM
                                      DATE OF BOARDING:19TH DECEMBER 2008
                                      DATE OF JOURNEY:19TH DECEMBER 2008
                                      CLASS:3A
                                      QUOTA:GENERAL
                                      FROM: BILASPUR
                                      TO: HAZRAT NIZAMUDDIN
                                      TOTAL AMOUNT BEFORE CANCELLATION : 4365.00
                                      REFUNDABLE AMOUNT : 864
                                      I think either indian railways sucks or irctc sucks, I have booked one e-ticket which was wait listed and after the chart preparation it was waitlisted and in 3 Tier one can not travel in waiting ticket. and the tragic part is that i even could not cancel that ticket. on the one hand I can not travel with waiting ticket and on the other hand i can not cancel this ticket. so what should i do. Rs.1300 is not a small amount of money and see i lost this amount twice.
                                      yar i dont undersatnd one thing, why we the general public are the victims in such a democratic country.

                                      E Ticket — cancellation of e ticket

                                      dear sir i requst you please please cancel my e ticket i have same major problem so i tace this dissition my Transaction ID[protected] train no 1008/deccan express, pune to lonavla, my PNR no812844 age 25, fair Rs41./-seat no 0054/ws.date of journry 27/04/09 plese cancal my ticket and send me massege in my e mail id

                                      doctor — concellation of one ticket

                                      Dear sir/madam
                                      i have giving request mail for one ticket concellation 0n 12/02/2009, but your site.but concelled both ticket.because i have forget my password.which one responsible?

                                      PNR NO:-[protected]
                                      Transaction id:-[protected]

                                      Train no;-2394, train name bihar sampark karanti exp
                                      date of journey 13/02/2009,

                                      RAJA 25 years/m
                                      I want cancelled one ticket in this pnr no.as above,
                                      thanks
                                      DR JAWAID SAYEED
                                      [protected]

                                      IRCTC — Cancellation of online ticket against Refund

                                      Very poor service offered by IRCTC... till now i have not received any intimation from IRCTC ...
                                      last week on 9 th May i booked one ticket form bangalore Cy Jn to CBE Junction and later i canceled the ticket, the total fare including service charge Rs.765,
                                      With out service charge Rs.740..but still now i have not received balance amount for that canceled ticket...Please give information reg that issue and give what is the procedure to get back the amt..


                                      By
                                      Daniel
                                      Mobile No : [protected]
                                      I have not received the refund against cancellation of e-ticket under waiting status. the detal is as follows

                                      1. Transactin no.[protected], PNR No. [protected] Amount Rs. 527.00 Refund Amt. Rs. 487.00
                                      2. Transactin no.[protected], PNR No. [protected] Amount Rs. 543.00 Refund Amt. Rs. 513.00

                                      Please refund the amount as early as possible. Can you forward me the status on mail id sajjan.[protected]@gmail.com.

                                      Thanks

                                      sajjan sharma
                                      i wouldlike to canceel our ticket dueto waiting
                                      Sir/Madam,
                                      Yesterday 26th May 2009 i canceled my e-ticket(ie., PNR-Number[protected], Train Number 2637 Train Name PANDIAN EXP ). Now i do not received any canceled report history why? what is the Status Now

                                      thanks

                                      KRISHNAMOORTHY M
                                      [protected]
                                      i had booked a ticket from e-ticket service from irctc.co.in fro journey from new delhi to darbhanga train no.2566 name bihar sampark kranti express but due to personal reason i cancelled my journey. after this before 24hours of train departure i have called to customer support for cancellation they told tou can cancell the e-ticket online on irctc.co.in but there is no option of cancellation and the cancellation window does not appear.now i want refund from irctc so i want to cancell my ticket and ticket information as given below.

                                      traisaction ID [protected]
                                      PNR No. [protected]
                                      train no. 2566
                                      name bihar sampark kranti express.
                                      date of journey 03/06/09
                                      class 3A
                                      date of booking 31/05/09 time 07:14:34 pm
                                      date of boarding 3/06/09
                                      from new delhi to darbhanga jn.
                                      departure time 14:30
                                      total fare Rs. 1021.00
                                      irctc charges Rs.20.00
                                      please refund the amount as early as possible. please mail me at [protected]@rediff.com
                                      these guys are really big robbers taking the whole money in tatkal cancellation, for no reasons the government should take action or there should be a judicial action against them. they are taking money for no reason. thats really bad, the government is also not respecting the money which we earn.
                                      I have to cancell my reservation from tatkal quota but i couldent found any option on web page.please send me how can i do this.
                                      some problam
                                      some problem
                                      Dear Sir,
                                      My ticket PNR NO.[protected] intended to travel from Coimbatore to Chennai on 21stFeb, 10 has been cancelled on 19th Feb'10.
                                      The refund amount of Rs.424 is yet to be creditted into my account.
                                      Please do the needful.
                                      Thankyou.
                                      THIS TICKET CANCEL PNR.NO.[protected]
                                      ID[protected] PNR.NO.[protected] THIS TICKET CANCEL
                                      ID[protected] PNR.NO.[protected] CHENNAI to DINDIGUL DATE OF JOURNEY 08/10/2010 TRAIN NO 2635 I WANT TO CANCELL TWO TICKETS ONLY R SRIVIDHYA SEATNO 86, M MOHIT GOKUL SEATNO 87
                                      I had booked an e-ticket. Now I want to cancel it but my user id and pass word have become invalid. The site is showing that the user id has become invalid and an e-mail has been sent to me regarding the new user id but i have not received any such e-mail. Please do the needful so that I can operate with my user id.
                                      Thanking you.
                                      ASHISH UDGATA
                                      D-589, SECTOR - 20
                                      ROURKELA
                                      769005
                                      Hello Sir,
                                      here i read your problem and i thought i should suggest you something. check all yr spam and junk folder to in your mail box, or else you can put your user id and then click on forgot password, you will receive a new one or you can create a new user id and by that too you can cancel the ticket too.

                                      Regards
                                      Priyanka.
                                      sir my PNR no. is - [protected]
                                      TRANSACTION ID - [protected].
                                      SO PLEASE CANSEL OR REFUND MY TICKET.
                                      sir, plase cansel mu ticket or refund the amount becase i cunfused in AM/PM time management due to thise i reach to the junction after 12 hours. so please cansel or refund the ticket. my ticket details are given below-
                                      TRANSACTION ID - [protected]
                                      PNR NO.-[protected]
                                      please cancel my two E ticket first one is PNR no. [protected] Transication id [protected] Train no 11040 Gondia to Puna jorney date 4/3/ 2011 and second e ticket PNR no.[protected] transication id [protected] Train no 11039 Puna to Gondia journey date 6/3/2011. in my booking history this e ticket are not showing the n i cant cancel it. i am very upset this time bcz tomarrow is journey date and i want to cancel both e ticket.
                                      please help me .

                                      thanks and regards
                                      Dushyant Maneshwar
                                      mo-[protected]
                                      [protected]@gmail .com
                                      Balaghat (M.P.)
                                      luke



                                      Dear Sir,
                                      My ticket PNR NO.[protected] dateed 18Mar2011 pl cancel andThe refund amount to be creditted into my account.
                                      Please do the needful.
                                      Thankyou.
                                      Dear Sir,
                                      My ticket PNR NO. [protected] tatkal cancel do to my helth problem
                                      My ticket PNR NO. [protected] intended to travel from udaipur to mandwar muhwa road on[protected] has been cancelled on[protected]
                                      The refund amount of Rs.256 is yet to be creditted into my account.
                                      Please do the needful.
                                      Thankyou.
                                      pnr no [protected] murd to udz my 1 ticket cancelled
                                      id no[protected]
                                      pnr [protected]
                                      book date[protected]
                                      journy date[protected]
                                      sunil kumar meena
                                      tr no 12965
                                      fare 256
                                      my ac is bloced
                                      i want to Cancelation my e Ticket
                                      transaction id [protected]
                                      pnr no.[protected]
                                      train no.14708
                                      date of journey 12/5/11
                                      from vapi to jodhpur
                                      my.mo.no.is [protected]
                                      I have booked an e ticket in General quota to travel from Ludhiana to Vishakhapatna by HIrakund Express on date 06 May 2011. Due to some unavoidable reasons I cannot travel travel and on my due date i.e 20 Jun 2011 attempted to cancel my ticket. I apologise to say that I forget my user ID Password... and i am unable to cancel my e ticket I need a reply against my mail and wish to get refund of ticket price (excluding tatkal charges and reservation fee). If a person has not traveled he is not bound to pay the travel charges this is best up to any conumer and hope the same from your organization.
                                      I need a note and action from you. Provided no reply, I think I have enough reasons to approach Judicial options.

                                      My itinerary details were:


                                      Train No: 18508 (Hirakund Express)



                                      PNR No.: [protected]


                                      Date of journey:[protected]



                                      Reservation from LUdhiana To Vishakhapatnam


                                      Transuction ID: [protected]
                                      Sir i have to travel on 20 Jun 11... But i regret to say that I forget my User ID password.. I had applied for new password also... but it is not yet sent to my e mail id ([protected]@rediffmail.com).. Kindly sent my new password at the earliest to my e mail id mentiond above... my train particulars are as follows
                                      Train Name : Hirakund Expresss Date of Journey : 20 Jun 2011... No of Berths : 05
                                      PNR No. : [protected] Transaction ID : [protected]... Kindly sent my password at the earliest to my e mail id or on my mobile no. [protected] ... RAJINDER SINGH... FROM PUNJAB... its urgent sir pls do something
                                      I booked 2 tickets through irctc reservation system but i want cancel only one ticket.
                                      Can I do?
                                      I had a strong Complain about Indian Railways.
                                      The E-ticket is automatically cancelled when it is on "waiting list" when chart is prepared.
                                      Then what is the need to give facility of Internet Reservation.
                                      It is a loss for Indian people who is educated who is doing reservation ONLINE.
                                      We had faced many problems. Our journey date is 04.01.2012.
                                      This is happening in India that's why India is still technologically behind from other countries.
                                      We are paying the additional charges of Internet Reservation then also the E - ticket is meaningless when the chart is prepared.

                                      Today also Indian Railways are not favoring technology and giving importance to old structure of ticketing which is standing in the Queue even if the person may be the Senior Citizen or may be the Lady or any handicapped person.

                                      Please don't trust Indian Railways...
                                      I want to cancel my eticket having PNR NO.[protected], Date of Journey:02/3/2012
                                      My irctc account username:pheonix01 and Date of Birth :17/11/1984.
                                      actually my account had became invalid,so im unable to login my account please my eticket as soon as possible
                                      and refund my amount.

                                      Thanks and Regards
                                      Amit Choudhary
                                      I want to cancel my eticket PNR no.[protected] which was booked by IRCTC Account having
                                      userid:phenoix0
                                      password:amitashish
                                      Date of Birth:17/11/1984
                                      Address:Moti Sales Agency
                                      11 J.J road ,upper bazar,Ranchi-834001
                                      Jharkhand
                                      The account had became Invalid.
                                      Please cancel this ticket i will be grateful to you.

                                      Thanks and Regards
                                      Amit Choudhary
                                      Dear SIR, PNR NO.[protected] TRANSACTION ID-[protected] RS.-698.00 BOOKING DATE[protected] ICICI BANK PNR NO.[protected] TRANSACTION ID-[protected] RS.-548.00BOOKING DATE[protected] ICICI BANK. IRCTC REF.NO.[protected] Muje abhi tak iska refand money nahi mila hai.Maine meri bank ICICI BANK me bhi phone karke pata lagaya Aur udhar se muje bataya gaya ki hamne IRCTC Me aapka money bhej diya hai. please muje mera money mere account mai transfar kar de.Mera TRANSACTION ID (B[protected] yeHai.AND mera email id [protected]@gmail.com & mobil no. is [protected] avinash p.kambli
                                      I booked e-ticket and got waiting list status when i cancelled the ticket through on line the amount was not credited to my bank account until[protected] the ticket was cancelled on[protected] from which the ticket was booked the particulars are give below: please credit the same immediately. It is the irctc duty that as when the ticket is cancelled the refund amount should be credited immediately when the same was debited on booking.

                                      PNR NO.[protected]
                                      Transaction ID [protected]
                                      Train No.07148/HYD VSKP SPL
                                      St.from: Secunderabad to Visakhapatnam
                                      class: 2AC
                                      Amt.of fare: 765
                                      Refundable amount 745
                                      status at the time of cancellation: wait list/16
                                      Name of the passenger: Challa Rambabu
                                      Please pay it immediately to my account and inform to my ph. No.[protected]
                                      Dear Sir,

                                      0n 17.11.12, I tied to cancel my ticket (PNR No. [protected])from 9.00 PM to 11.30 PM, but webpage of IRCTC site was not available. Please arrange to cancel this ticket immediately.

                                      Regards,

                                      K. Thakur
                                      Mobile : [protected]
                                      I am not able to cancel my eticket PNR no.[protected].
                                      Sir,

                                      I reserved a second class AC ticket for two persons, anandakuttan+1, on[protected] from NZM to PUNE by train 12780 for journey on[protected]. Payment was made through CITI BANK credit card No [protected].Transaction ID is [protected] and PNR No is [protected] and the amount is Rs 2432.47/-. However, in the cancellation refund status, the bank's name given is ICICI which is incorrect. Please correct the same and the cancellation refund be credited to CITI bank account No 5425t[protected] at the earliest.
                                      nil
                                      IRCTC did not give refund inspite of cacellation of my eticket well before confirmation of my tatkal ticket.
                                      I gave a mail in writting to there customer care after havgin a telecon with one of there executives. but after couple of hours i got a reply that i will not get any refund agaisnt my cancellation
                                      my account has been hacked due to which i cannot cancel my e ticket..i need to cancel my ticket as soon as possible. I am a student and any help should should be replied at srivastava.[protected]@gmail.com.
                                      Train no. 22408 (Garib Rath)
                                      DOJ 10th Jan 2014
                                      Time: 18.15 (ANVT to BSB)
                                      PNR [protected]
                                      SIR, HELTH PROBLEM WE CAN, T GO TODAY TRAIN 16565, PNR[protected]
                                      Dear Sir,
                                      My ticket PNR NO. [protected] intended to travel from Kasaragod to Ernakulam on 8th june 2014.
                                      Due to train late i could not travel in that train and i travelled in other due to emergency.
                                      So i want to cancell my e-ticket.
                                      I couldn't find e-ticket cancellation option
                                      Please do the needful.
                                      Thankyou.
                                      ! Report Spam

                                      money refund & coustmer ex.

                                      sir mene 22 march ko apna ticket cancel kiya but mere ticket ke charge refunde nhi hua or coustmer care me [protected] call karne pe koi responce nhi diya. plz help me pnr [protected]

                                      unnecessary recovery

                                      the indian railway unnecessary recovery in my account the following dates and rs'it was very to me 14/03/2014: 59.54 x 2 times 14/03/2014: 47.92 x 2 times 15/03/2014: 82.56 x 2 times what is the reason?

                                      deactivate account

                                      my name is naveen jain and my email is [protected]@gmail.com and my mobile number is [protected] and i want to deactivate my account because i want to sign up again with same email and mobile number please make it faster

                                      Money deducted from my bank account

                                      I have booked 3 tickets from secunderabad to bangalore. The transaction was unsuccessful but amount were deducted from my bank account. Please let me know when will my money be refunded
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