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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Updated: Jun 7, 2026
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 541

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S
sudipta chakraborty
from Port Blair, Andaman and Nicobar Islands
Oct 20, 2008
Resolved
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WHY DO I ALWAYS GET TOILET-SIDE BAD BERTH(s) EVEN IF THERE ARE MANY MANY TICKETS AVAILABLE????

it happened too many times: that there are many many tickets and i am getting toilet-side bad ticket(s). any time, every time.WHY???

WHY CANNOT IRCTC ALLOTT TICKETS FROM THE MIDDLE OF THE COACH TOWARDS BOTH SIDES ?????

WHY PEOPLE WHO COME FIRST GET BAD SEATS???????

i booked a ticket for my daughter in bhubaneswar-hatia garib rath. there were 300 tickets available. my daughter is female 19...WHY DID I GET BERTH NO 70????????? every time?????? why cannot IRCTC program THEIR software properly that a young lady gets an inner berth when there are SO MANY VACANCIES ???????

please answer my mail and please rectify the software. it is very very urgent please.

y.f.

s chakraborty
superintending engineer
civil engg dept
cmpdi hq
kanke road
ranchi
mob: [protected]
ranchi
Aug 14, 2020
Complaint marked as Resolved 
Just uncheck the checkbox for 'Auto Upgradation' (Default Checked) which is present in online application form.

Well u must give no side berth as ur presference though n don't forget to uncheck 'Auto Upgradation' .

Don't just blame IRCTC for its working use commonsense it roxxx.

Problem Solved.

Cheers.
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    S
    Somu Ghosh
    from Mumbai, Maharashtra
    Oct 19, 2008
    Resolved
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    Resolved

    It’s a matter of shame for IRCTC that even after so many years of operations, you’ll are not able to service passengers during peak seasons as most of them like me and many others go without rail tickets even after Tatkal during Diwali/summer/winter holidays.

    It’s a shame and failure of IRCTC completely that you’ll fall prey to the touts of the railways who are more efficient than your system which just cannot provide tickets. Touts pay railway ticket bookers and get their tickets inside Railway stations before 810 and within 5 mins all tickets as we just wait like fools on your incompetent system. Every time it gets stuck on the payment page as even 100 tickets are washed off in minutes

    I have been crying foul since 3 yrs now, but you’ll just do not care to make some quota with the Rail autorities. Last 3 days I have been trying for tatkal system for my ailing mother and have just failed to get her tickets from Mumbai to Hyderabad, thanks to the touts who are more efficient to fool the system itself.

    Railways do not launch special trains either to clear the rush. Really we live in a fools inefficient system, run by useless inefficient people.


    I hope My mail reaches Lalu ji as its to all his men.
    Thanks


    Somu
    Aug 13, 2020
    Complaint marked as Resolved 
    A similar complaint.
    http://www.consumercomplaints.in/complaints/irctc-c467977.html
    It is 2012 now, and still, there is no change. Such a shame to the country.
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      D
      Dr.Mahadeva R Iyer
      from Surat, Gujarat
      Oct 15, 2008
      Resolved
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      Resolved

      E ticket booking with break of journey

      Hello,

      Kinldy clarify as to how a ticket with a break of journey provision can be booked through your IRCTC. The pop up window does not allow me to select reservation up to a station short of the desination to effect a break of journy (as specified in the break of journey rules). Can you do something to enable me to do that, which I can opt by booking at a Railway reservation centre.

      Dr.M.R.Iyer...
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      S
      Sant Kumar
      from Pune, Maharashtra
      Oct 13, 2008
      Resolved
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      We visited from Ludhiana to Tirupati in 3A class by Navyug Express train No. 6688. The date of Journey was 10-Oct-2008. Our PNR No. is [protected] and transaction ID is [protected].I booked this ticket by IRCTCs e-Ticketing Service. After booking the IRCTC delivered a ticket on my e-mail and I taken the printout of that ticket. When we reached at Tirupati station on 12th morning, a lady staff member demands the ticket to see and we shown the ticket and ID card but on that time she was started to say that this ticket is wrong, here is not mentioned the ID card no.. We were requesting to her that this ticket is supplied by IRCTC and you see your record and according to record we are showing the ID card. But she was not listening any thing and some other staff members who were available on duty on that time they were also supporting to her. She was using very rough language. She wasted our 2.30 hours and disturbed us mentally very much. We tries to convince her by many type of efforts, we shows the messages on our mobile sent by railway, we was showing the another ticket on our laptop but she was not ready to see any thing. In mean time we sees that she was doing like this and by another ways with the lot of passengers. It is very bad. I want a good punishment for her.
      Name of Passengers: Mohd. Azam and Sant Kumar
      Address
      Sant Kumar
      Principal
      S.M. Degree College
      Lehragaga-148031
      Distt. Sangrur (Pb.)
      Phone: [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
      Another complain about reservation by using IRCTC that they are not asking id card number while the time of reservation
      but when ticket checker comes he is asking id card
      Here if you reserve ticket from railway station thseydont ask id card but if you book it from irctc why they need id card ?
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        D
        Dheeraj Narang
        from Allahabad, Uttar Pradesh
        Oct 10, 2008
        Resolved
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        It is a surprise that on cancellation of the train due to Railway's internal policy, rather than being compensated for the inconvenience caused, Passengers have to wait for more than 3 months to get the refund( as stated by the IRCTC customer care, Reading the Policy of Refund)
        Ajmer shatabadi was cancelled due to Gujjar's Voilance in Rajasthan on 02/06/2008 and to get the refund I had to write 3 times to IRCTC & wait for 109 days and finally got the return on 21/09/2008.
        'Mera Bharat Mahaan'
        Jai Hind.
        Aug 14, 2020
        Complaint marked as Resolved 
        It is a surprise that on cancellation of the train due to Railway's internal policy, rather than being compensated for the inconvenience caused, Passengers have to wait for more than 3 months to get the refund( as stated by the IRCTC customer care, Reading the Policy of Refund)

        On 7th of December 08, My train was cancelled for Allahabad Journey & my coach was also not attached with the train.

        Finally I have to cancalle my trip to Allahabad & i was return back to Kolkata.

        I have filed my TDR right in the morning by searching a caffe.But after 96 days, I am neither receiveing my money in the bank nor any reply by mail.This is my 4th mail to IRCTC.

        I am booking 8-10 tickets for my journey in each & every month.But now I am affraid about the situation.

        Details are As follows:-

        Transaction Details
        PNR Number [protected] Booked On[protected]
        Transaction ID [protected] Ticket Type eticket
        Class 3A Internet Service Charge Rs 25.00
        Date Of Journey 07/12/2008 Ticket Charge Rs 926.00
        Bank UTI Total Rs 951.00
        Train No 3007 Railway Zone NWR
        From Station PATNA JN(PNBE) IRCTC Zone Chief Commercial Manager Refund, North Western Railways Jaipur
        To Station ALLAHABAD JN(ALD) Quota General

        Ticket Details
        S# Name Age Sex Coach Seat Res-Status
        1 S K SINGH 28 Male B2 0030 Booked
        2 AMRITH NARAYAN 32 Male B2 0031 Booked



        Reason For TDR : Train Cancelled.
        TDR Status : CCM Registered
        Reference No : ekt[protected]
        TDR Filing Date : 08-Dec-2008
        Refund Status : Refund under Process
        Refund Date : Not Available
        Refund Amount : Rs.0.00

        Thanks,
        Best Regards,
        Santosh Kumar Singh

        IRCTC — refund against the cancelled train

        I have booked e-ticket Transaction ID [protected], PNR No. [protected] TRAIN NO & NAME--8102/MURI EXPRESS DATED 01-JAN-2010 FROM RENUKUT(RNQ) TO TATA NAGAR JN(TATA). The train was cancelled without any announcement due to the jharkhand baand .
        Please arrange to make refund without deducting cancellation charges.The passengers having counter tickets were refunded the entire amount at the station itself. So please make the necessary arrangements for the refund.

        IRCTC — Refund -Train cancelled

        REFUND STILL NOT RECD. FOR THE UNDERNOTED PNR NUMBER
        TRAIN CANCELLED ON 25.02.12

        TRAIN NO. 19771/JAIPUR ASR EXP

        PNR NUMBER - [protected]

        CANCEL E-TICKET/REFUND REFERENCE NO. ekt[protected]

        TRANSACTION ID -[protected]

        TDR STATUS - TDR ENTERED

        CANCELLED HISTORY REASON TRAIN CANCELLED
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          M
          Mithu Mullick
          from Nagar, Rajasthan
          Oct 6, 2008
          Resolved
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          I had booked a railway ticket on August 2nd PNR PNR - [protected]. I had sent an email to IRCTC on [protected]@irctc.co.in on August 4th and August 7th asking them to cancel the full ticket. They never responded to me and when I called them after the journey date they told me they can only give me 50% of the refund as the journey date has passed and they have not received my emails.

          This is completely unfair treatment.

          I am pasting the emails that I had sent to them:

          --- On Thu, 8/7/08, Mithu Mullick <[protected]@yahoo.com> wrote:

          From: Mithu Mullick <[protected]@yahoo.com>
          Subject: Please cancel the full ticket - PNR # [protected]
          To: [protected]@irctc.co.in
          Date: Thursday, August 7, 2008, 12:06 PM


          Please cancel the following full ticket immediately (). I tried to cancel the ticket online but was getting an error message. For identification purpose the driving license number that was used for booking the ticket is WB[protected].


          Regards
          Mithu Mullick



          --- On Mon, 8/4/08, Mithu Mullick <[protected]@yahoo.com> wrote:

          From: Mithu Mullick <[protected]@yahoo.com>
          Subject: Please cancel the full ticket - PNR # [protected]
          To: [protected]@irctc.co.in
          Date: Monday, August 4, 2008, 9:21 AM


          Please cancel the following full ticket immediately (PNR - [protected]). I tried to cancel the ticket online but was getting an error message. For identification purpose the driving license number that was used for booking the ticket is WB[protected].


          Regards
          Mithu Mullick
          Aug 14, 2020
          Complaint marked as Resolved 
          PNR NO. [protected]
          Train no. 2722
          From: NZM To LAR
          Date of Journey : 30.08.2008
          Transaction Id : [protected]
          Plz e-ticket cancellations
          please cancel the e ticket of harpreet from amritsar to new delhi
          Sir,
          I was trying to get a seat reserved in the train no. 4665 but in vain. I checked my sbi accout no.[protected].I Found that Rs. 232.00 have been deducted please refund the sum of Rupees to me.
          thank you.
          Wrong Information on the site.

          I was trying to find train between Ahmedabad(GUjarat) to Bhavnagar(Gujarat).

          They will provide train number 9271 for that.
          In fact the train number is 2971.

          The Same Mistake for Bhavnagar(Gujarat) to Bandra Teminus(Maharastra).
          The site shows the number 9272 instead of 2972.

          I think it is a Data Entry mistake. So change it as soon as possible.

          and the data must be check in the site.
          List Of Tickets
          e-ticket i-ticket



          S# Transaction ID PNR Number From To Total Amount Refund Amount Cancelled On Type of Ticket
          1 [protected] [protected] NZM RTA 246.0

          216.[protected] eticket
          2 [protected] [protected] RTA NZM 246.0

          196.[protected] eticket



          plz cancall tkt refund many
          i have userid on irctc name sumitmadri.Today i tried to open my userid with confirmed password
          but it not open. always shows user id or forget password. please help me as soon as possible.
          Respected Sir,
          I had booked a ticket on 22st August 2010 for the journey on 22nd october . from Delhi to Cuttack .i have made my ticket through internet, i checked my ATM but found that twice the amount of rupees has been debited an amount of Rs.4655/- instead of once. it was a I-ticket .pnr no. of ticket was [protected].
          can you please help me in refunding my money.please take action against my copmplaint.
          your faithfully,
          Kishore Kumar Mishra, Additional Govt. Advocate, Orissa High court
          Respected Sir,
          I had booked a ticket on 21st August 2010 for the journey on 20th October . from Pathankot to Delhi .i have made my ticket through internet, it was a I-ticket .pnr no. of ticket was [protected] and train No. 4034 Jammumail. Transaction ID is [protected] But I have not yet received the ticket though i got ticket which is booked on the next day in the same address. it is a sorry state of affairs that despite of repeated Mail no reply has come from the railway authority. I hope atleast u will take necessary steps in this regard, failing which i would be constrained to approach the court of law. Treat this as a legal notice.
          your faithfully,
          Kishore Kumar Mishra, Additional Govt. Advocate, Orissa High court
          I am Santanu Dinda. I file the TDR on 3 May, 2010.The ticket is for MITHILA EXPRESS which is cancelled due to Bharat Bandh on 27/04/2010.I cut the ticket from my mail id- santanudin.
          The details mentioned below
          Date of Journey- 28/04/2010
          PNR no[protected]
          Tranc ID -[protected]
          I laudge my complain on 3rd May. But still date the refund matter is pending with you.
          Please do the needfull & oblise.
          Thanking you
          SANTANU DINDA
          munna

          IRCTC — no response of email for getting email.

          i wish to get sbi railway credit card, for this purpose that how can i get same i sent email to address quoted by irctc but i could not get any response yet for one and half month.
          I booked a railway on 06.02.2011, PNR No.[protected] & transaction No.[protected].Travelling date 14.02.2007.All of the ticket is correct but due my mistake one passenger of the ticket is incorrect(Mistake) i.e.the Sl.No. 5., Name of the passenger is SHYAMALI MAJUMDE is shown a MALE but Originally she is a female. Please correct the same and acknowledged me.My email address is :- [protected]@yahoo.com.

          Thanking you,
          Yours Faithfully
          Dr.Sabin MAJUMDER.
          Dear sir.

          This is further to our Telecon this morning, please note that our Terminal Id INIXM[protected] our IRCTC is de activated with out the prior notice, so kindly activate and do the needful at your earlies,

          your speedy action on the above said matter is very much appreciated

          Thanks for your kind co operation

          regards
          Khan
          Dear Sir,

          This is further to our tele conversation, kindly activate our IRCTC online booking systems at your earliest, pls find below our
          Hi My IRCTC login is got deactivated on 15t may, As per email recvd from [protected]@irctc.com, they hv fwd the complaint to concerend department, but havnet recd any response on that..
          pls help me on that..
          refund paymentrefund paymentrefund paymentrefund payment
          Dear sir
          I have to ticket booked but my booking history I am not See my book ticket So I see, Ticket History refund status of failed transaction Fast on this message
          Sir Pls give me Refundebel Amount
          ( 1 ) [protected] Settlement Requested Not Booked Rs 162 bob

          (1 ) Pnr Number: 0 Transaction ID: [protected] Train No: 19012
          Train Name: GUJARAT EXPRESS From Station: (ST) To Station: (BVI)
          Date Of Journey: 13-Aug-2011 Class: 2S Boarding: (ST)
          Resv Upto: (BVI) Date Of Booking: 02-Aug-2011 Total Fare: Rs 162.00

          I have Second time to ticket booked but my booking history I am not See my book ticket So I see, Ticket History refund status of failed transaction Second on this message
          Sir Pls give me Refundebel Amount
          (2)[protected] Settlement Requested Not Booked Rs 162 bob

          I Hope & trust of irctc give me my mony Total Amount is 324 [protected]
          D/SIRS,

          WE HAVE BOOK TWO TICKET DELHI TO JAMMU BY RAJDHANI, PAYMENT HAVE BEEN CONFIRMED BUT TICKET IS NOT ISSUED. REMARKS TIME IS EXPIRED..PLS LET US KNOW WHAT TO DO.
          we have send many mail but not reply

          REPLY SOON
          THANKING YOU
          IQBAL SINGH
          Transaction Details
          Account Number 186XXXXXXX1954
          Transaction Date [protected]
          Transaction Amount INR 1, 481.03
          Transaction Type DR
          Transaction Description ICONN/33084226/170911/INDIAN RAILWAY COR
          i, ashok mangtani, sr citizen, tried to book two tickets, from thane to bangalore cy jn, on 19th dec 2011, by coimbatore express train, for 24th jan 2012, after booking, i was asked to make payments, i completed the formalities for making payments, through my debit card. after some time i got the message on my mobile, that a sum of rupees 447 was debited to my account, may be rupees 437 for my two tickets, plus rupee 10 may be charges for debit card. after, going through the history in irctc, i could not find any tickets. please look in to the matter. if the reservation is done, then please let me know on my email id i.e. [protected]@gmail.com or on my mobile no [protected], my res. address is given as under, ashok mangtani, 1802 mayflower, hirahandani meadows, thane, maharashtra, if the reservaion is not done, then please credit the refund amount to my debit card account.
          while in the middle of the payment, link was lost (sbi debit) and fair money was deducted from the account but the ticket was not booked . the status in the " refund ticket " reads that the refung status is unknown ... pnr no is [protected], transaction id [protected]
          my cancelatio refund not credited in bank ACCOUNT PL. SEND EARLY REFUND

          non refund of cancelled ticket amount

          I booked a ticket PNR [protected] on 12/08/2014 & cancelled it on 17/08/2014. Today is 21/08/2014, still I did not received the amount back in my account.

          Problem during login the irctc website.

          Captcha given during login time is not so clear.i face problem during login, even if I input correct captcha, it becomes wrong and have to try again.this takes a lot of time and irritates too much.Kindly workout on this issue.
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            R
            R K KURAPA
            from Ratlam, Madhya Pradesh
            Oct 6, 2008
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            I had cancelled a ticket vide tr.no.[protected] PNR [protected] on dt. 410�8. no amount refundedcredited to my account till date.pl refund the due amount immediately--r.k.kurapa.
            I have buy two ticket of 3AC sarhind Baroni Exp[protected] thursday from NDLS to BE and one ticket MB to BE since the train have 14.00 hours late from NDLS therefore I have bruoght two ticket of kV exp by cash & take up Journey . when io reached to bareilly i cancelled the ticket from cyber cafe but the ticket money not to transfer my a/c so please transfer the money
            PNR [protected] trasection ID [protected]
            PNR [protected] trasection ID [protected]
            Sir,
            1. I had a confirmed reservation in train No. 2653 (samparkranti Exp) on 29 Nov 08 in I AC from Kochuveli to Vadodara with PNR No. [protected]. However due to non availability of room, (AC coach become unserviceable at departure station) I was provided accommodation in II AC coach.
            2. On arrival at Vadodara I approached the Station Master for refund of excess money paid. He directed me to write in the following address with the Form of Certificate Granting Refund issued by the TTE.
            Joint General Manager/Operations,
            IRCTC, 16 Parliament Street,
            New Delhi - 110001.
            3. My applicatio was received by this office on 05 Dec 08(acknoledgement proof available).
            Second letter enclosing the Acknowledgement was send on 15 Jun 09.
            4. Till date neither any replay to my letter nor any correspondence in this effect received from any office. Request advice the course of action and which agency (address) to be contacted for getting my refund with interest.


            09 Sep 09
            Chennai

            IRCTC — non refund of amount

            MY NAME IS DILLIP KUMAR MOHAPATRA, C/O RANJAN PARIJA, AT SIDHAMAHAVIR PATNA, PURI-2 ORISSA-752002, MOBILE NO [protected],[protected],[protected] & [protected].
            MY COMPLAIN IS AS UNDER.
            SIR I had BOOKED A RAIL TICKET in favour of my ralative namely AMAL BISWAS of RS 487/- to travel on sealadha express on 01/10/09. the amount was deducted from my credit card and ticket was made print (transaction id as [protected]) THROUGH LOGIN IRCTC (MY USER ID AS manju110) on 06/08/09. while MY RELATIVE ascended on the said train he was fined RS 700/- byTTE and was told by the TTE that that irctc ticket was not valid as the amount was not received from concerned bank. in this connection I ASKED TO BANK whether the amount was deducted from my account for the above booked ticket or other wise and I was replied that RS 487/- has been deducted from your account for booking the said ticket.although the said amount deducted from my account but the ticket was invalid. keeping in view of above take action accordingly so that i can able to refund the said amount. in this connection I had lodged complain to irctc through net but reply was not given to me yet. plz take n/a. thaking you with courteous recognition.
            call[protected]
            Hi

            I have cancelled a flight ticket on 1st August 2012 booked on IRCTC under flights section. The transaction ID for the flight booking is [protected].
            But still I am not refunded the respective amount. Now every time I enquire IRCTC helpline they tell me to wait 3-8 working days. I am not able to configure what is the problem.

            Please take suitable steps.

            Thanks
            Ashish Kumar
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              N
              Nishit
              from Shirdi, Maharashtra
              Oct 6, 2008
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              I am sorry to say this is another typical government facilities, like all others this has no reliability at all.

              since yesterday i am trying to book a ticket online and suddenly at any stage of booking "service unavailable" message pops up.

              is IRCTC doing anything on this? as this is a frequent problem with website due to many connected users.

              Does authorities understand how important it could be for someone to book tickets.? if facilities are there then proper functioning is primary responsibility.


              Hoping for some improvement.

              Regards,

              Inden — REGARDING BOOKING

              Sir,

              I booking gas in Nilkanth gas agencies Vashisht Park , New Delhi-110046 before 20 days but not provided yet till date. I am very disappointed of your service. Agency has not given any booking receipt of consumer. My Consumer No.-16423.


              Thanx,
              Bimlesh
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                Praveen Bansal
                from New Delhi, Delhi
                Oct 3, 2008
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                i got e-ticket duly confirmed no. [protected] with transaction ID [protected]. I am not able to digest that without getting the money how can thay confirm the ticket. Secondly more over after confirnation they have cancelled my ticket without any inforamtion. i have to travel tomorrow with my family and due to unavailabilty of ticket i am not able to travel. who is responsible for this harrasment ??????????
                Hello,

                Today (5/01/2011) I have done an online transaction to purchase a ticket on 07115 Hyd Qln Exp from secunderabad station to ernakulan town boarding on 7/01/2011 for v badresham. Unfortunately after the payment was made through andhrabank payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.

                This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. i got a balance deducted message from my account to my mobile..
                Expecting a reply as soon as possible.

                Thanks and Reply
                badresham
                Call me: [protected]
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                  J
                  Jyotirmoy Debnath
                  Oct 1, 2008
                  Resolved
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                  Resolved

                  Sir

                  I have booked a ticket PNR[protected], Transaction ID [protected] from Duvidha(DVD) to Howrah(HWH) by 8646 on 20-Jun-2008. Due to flood in Orissa, 8646 East Coast Express was short terminated at Vizag. Hence I could not make the journey.

                  I was informed that I will be eligible for full refund as I had not made the journey. But I was not able to cancel the ticket online as it stated Charting Done.

                  I have forwarded the request of cancellation to [protected]@irctc.co.in and got a prompt reply of refund within 90 days.

                  More than 90 days are over, I have still not received the refund. Inspite of repeated mail to irctc no response is received till date.

                  IRCTC is making fool to the people.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  I am also having the same proble
                  thair are vary bad service given by railway in case of e-ticketing refund case .
                  THE REFUND DOES NOT MAKE TILL TODAY
                  train no=4650 /saryu yamuna exp
                  transiction id=[protected]
                  pnr no=[protected]
                  date of jarny=25/05/09
                  date of booking=23/o5/09
                  DATE OF CANCILATION OF TRAIN=25/05/09, DUE TO CLASHES IN PANJAB
                  DELHI TO BALLIA
                  in the name of=
                  1) SYED AYAZUL ISLAM 27 M
                  2) REZWANULLAH 18 M
                  train no=4650 /saryu yamuna exp
                  transiction id=[protected]
                  pnr no=[protected]
                  date of jarny=25/05/09
                  date of booking=23/o5/09
                  FROM = NANDU CYBER CAFE, PUL PRAHLADPUR, NEW DELHI
                  COMPLAIN DATE=02/06/09

                  I HAVE ALSO COMPLAINED ON DATED 02/06/09
                  MY MOBLE NO . IS: [protected]
                  I HAVE NOT RECEVED ANY ANS FROM RAILWAY TILL TODAY
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                    B
                    Basab Saha
                    from Mumbai, Maharashtra
                    Sep 30, 2008
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                    Dear Sir,

                    I have not purchased any railway ticket on 29.5.2008. But my card account is showing debit of Rs. 3138 by IRCTC under booking reference no : 925266.

                    I have been trying to put my grievances to IRCTC by mail and telephone but invain.

                    Can anybody help to bail me out of the problem.

                    Regards,

                    Basab

                    Indian Railways — Wrong debit from my card without buying any railway ticket

                    Dear Sir,

                    I have not booked any railway ticket on 29.5.2008. But, my credit card has been charged with Rs. 3138 under bokking reference No. 925266.

                    I have been writing to IRCTC and trying to call on phone but in vain.

                    Can anyone help me out. Is it a big railway racket going on in fraudulent transaction...

                    Regards,

                    Basab
                    IRCTC Complaints - Wrong debit of Rs. 3138 to my card account without purchasing ticket
                    Review all IRCTC complaints
                    IRCTC
                    Posted:[protected] by Sajid mansoori [send email]
                    Wrong debit of Rs. 2190 to my card account without purchasing ticket

                    Complaint Rating:
                    Company information:
                    IRCTC
                    India
                    irctc.co.in

                    Dear Sir,

                    I have not purchased any railway ticket on 30.09.2008. But my card account is showing debit of Rs. 2190 by IRCTC under booking reference no : [protected]
                    I have been trying to put my grievances to IRCTC by mail and telephone but invain.

                    Can anybody help to bail me out of the problem.

                    Regards,
                    Sajid Mansoori

                    IRCTC — Incorrect Debits

                    On 1st January 2009, I tried to book two tickets. After about 5 or 6 attempts, I booked two tickets. My credit card however was charged 4 times, out of which IRCTC reversed 1 transaction. There's still one transaction pending.

                    I have sent them 4 emails on this issue and not a single email response has come through. I have also called them more than 20 times and spoken to about 6 different people when I got through. Most of the reps were indifferent to my issue and did not even appear to properly listen to what I was saying. They don't even have records of my previous calls and I am forced to explain my problem over and over again to the reps that cannot understand a bit of English.

                    As expected, there's no escalation process for me to use as well.
                    Dear Sir,

                    We had booked a ticket for ASR-HWH Express (Train No : 3050) (PNR NO: [protected] : Transaction ID: [protected]; Booked on :[protected] from Varanasi to Howrah (Date: 11.01.2009) which got cancelled. But we have not received the refundable money yet. We have tried to cancel the ticket, but couldn't (it showed "list has been prepared").
                    I have written to [protected]@irctc.co.in, more than 10 times. But have not received any reply from them.


                    Regards

                    Amrita Mukherjee, Senior Research Fellow

                    Indian Association for the Cultivation of Science, Kolkata
                    you are not showing my complaint which i posted on[protected]
                    Dear Sir
                    I was travelling by Gurudev Express train no.2666 on 21/05/09 from Berhampur to Nagercoil with my daughter by a/c 3tire.Before reaching Nagercoil, from Trivandrum the a/c was stopped and the attendant askedd to return bed sheet and blanket.
                    Why ? our ticket was up to Nagercoil not up to Trivandrum.
                    Kindly look after this matter.
                    R.Patnaik
                    dear sir, 302- RS is debit from my sbi debit card 0n date[protected] when i book ticket of surat to kota train deharadun express date[protected]
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                      B
                      Bhaskar Banerji
                      from Bengaluru, Karnataka
                      Sep 29, 2008
                      Resolved
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                      Resolved

                      Dear Madam/Sir,
                      I had purchased an e-Ticket, details of which are written below :
                      Transaction ID : [protected]
                      PNR No. :[protected]
                      Train No. & Name : 8409/SRI JAGANNATH EXPRESS
                      Date Of Journey : 05/6/2008
                      From : HOWRAH To : PURI
                      Date of Boarding : 05/6/2008
                      Boarding : HOWRAH Resv Upto : PURI
                      Total Fare : Rs. 1570.00
                      Adult : 2 Child : 1
                      The above train had however been cancelled from Howrah due to Bandh in West Bengal.
                      Subsequently I had cancelled the E-ticket on 05/06/2008 for the journey on the same date due to the above Bandh in W. Bengal.
                      The TDR details are as follows:
                      TDR Details
                      Transaction Details
                      PNR Number [protected] Booked On 2-5-2008
                      Transaction ID [protected] Ticket Type eticket
                      Class 3A Internet Service Charge Rs 30.00
                      Date Of Journey 05/6/2008 Ticket Charge Rs 1570.00
                      Bank ICICIBANK Total Rs 1600.00
                      Train No 8409 Railway Zone ECO
                      From Station HOWRAH JN(HWH) IRCTC Zone Chief Regional Manager/Eastern Zone/ Bhubaneshwar (IRCTC) Bhubaneshwar
                      To Station PURI(PURI) Quota General

                      Ticket Details
                      S# Name Age Sex Coach Seat Res-Status
                      1 BHASKAR BANERJI 38 Male B1 0060 Booked
                      2 RANGANA BANERJI 33 Female B1 0061 Booked
                      3 ARJUN BANERJI 5 Male B1 0059 Booked
                      Reason For Tdr : ON-REQUEST
                      TDR STATUS : Previous Record
                      Reference No : 116496.0
                      TDR Filing Date : 18-Jun-2008
                      Refund Status : Refund under Process
                      Refund Date : Not Available
                      Refund Amount : Rs.0.00
                      IRCTC had sent a letter to the Chief Regional Manger/Eastern Zone/Bhubaneshwar(IRCTC), with a copy to me where he had mentioned about my request through E-Mial about my cancellation of the E-ticket and subsequently for the Refund.
                      However since then I have not heard from IRCTC, nor received my Refund although the period of 90 days has long lapsed.
                      You are requested to guide me in this regard.
                      With Regards,
                      Bhaskar Banerji
                      Mob : [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Dear Sir / Madam,
                      I had purchased an e-Ticket, details of which are written below:
                      Transaction ID: [protected]
                      PNR NO.[protected]
                      Train No. & name : 2444 / Bhubaneswar Rajdhani
                      Date of Journey: 19.06.08
                      From : KGP to BBS in 3A
                      Total Fare : RS. 1995
                      The above train route was diverted from KGP to BBS due to heavy rain at Kharagpur.
                      Subsequently I had sent mail to [protected]@IRCTC.CO.IN on 19.06.08 for cancellation of above tickets and request for refund through e-mail dt 20.06.08 due to the train did not touch my boarding station.
                      The TDR details are as follows :
                      PNR No.[protected] booked on 19.06.08
                      Transaction ID: [protected] Ticket Type : eticket
                      Class 3A Internet Service Charge Rs. 30
                      Date of Journey 19.06.2008 Ticket Charge Rs. 1995.00
                      Train No. 2444 Railway Zone ECO
                      From Station Kharagpur JN. To Station : Bhubaneswar, Quota : General

                      Reason for TDR : On -Request
                      Reference No. 213933.0
                      TDR Filing Date : 20-June-2008

                      IRCTC, Delhi had sent a Reminder 1 letter dt 21.11.08 to the Chief Commercial Manager/ Eastern Zone/Bhubaneshwar with a copy to me where he had mentioned about my request through email about my cancellation of the E-ticket and subsequently for the Refund.

                      However since then I have not heard from CCM, East Coast Railway, Bhubaneshwar, nor received my Refund although the period of 216 day have long lapsed.

                      You are requested to guide me in this regard.

                      With Regards,

                      Uma Banerjee
                      Mob# [protected]
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                        V
                        VEERAJ RAJPUT
                        from Cuncolim, Goa
                        Sep 28, 2008
                        Resolved
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                        Resolved

                        I could not cancel my wl tatkal ticket pnr no : [protected] from cstm to lucknow just because the website was under maintenance. I have lost rs 600/= due to negligence on irctc part. Cant they maintain there website during 11.30 pm to 5.00 am. Also i could not cancel my cnf ticket from adi to bct pnr no: [protected] which has costed me rs 144/= this is my case consider thousands of cases who haven't complained.. Irctc helpline numbers are useless and keep ringing.
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        STATE BANK OF INDIA[2155] — ABOUT WRONG DEDUCTION OF MIN. CHARGE

                        Sir, my account no.is -[protected],
                        my saving account is without checkbook, so min. balance of my accout is 500 rupees, ammout in my accont was always greater than 500 rupees, but 200 rupees is deducted from my account on 31st March. please take proper action
                        R/sir/madam, On 12/08/08 5603, intercity exp running from ghy-ledo train cancelled .so my pnr no:[protected], passenger name (1)M.Prasad 40, male (2)R.Singh 38 male (3)S.Singh 34 female, (4) D.Singh 32 female (5)R.Singh 35 female (6) K.Devi 65 female .
                        So type of ID is State Govt issued id no is o000 and issuing authority is BEEOMRG.The id holder is M.Prasad 40 male.
                        So, I kindly request you to refund money as earlier as possible.

                        From:Tapash ld00020111Mazumder
                        Hi,
                        i cancled my 2 ticket but till now m not get my refund.detail for the ticket as
                        1.Transaction ID: [protected]
                        PNR No : [protected]
                        Train No. & Name: 2189/MAHAKAUSHAL EXP
                        Date of Journey:[protected]

                        2.Transaction ID: [protected]
                        PNR No : [protected]
                        Train No. & Name: 2190/MAHAKOSHAL EXP
                        Date of Journey:27-Oct-2008

                        Please reply me.How long time it taks from the canclelation date.

                        Thanks
                        Akhilesh
                        HELLO IRCTC,
                        i hav cancled my 2 ticket but after three months+
                        now m not get my refund.pls solve d problem.
                        detail for the ticket as -
                        1.Transaction ID: [protected]
                        PNR No : [protected]
                        Train No. & Name: 5014/RANIKHET EXP
                        Date of Journey: 26-06-08

                        2.Transaction ID: [protected]
                        PNR No : [protected]
                        Train No. & Name: 2876/NEELANCHAL EXP
                        Date of Journey: 01 JULY 2008

                        Please reply me.How long time it taks from the canclelation date.

                        Thanks
                        Naveen Pandey
                        Comments

                        1).
                        Hi IRCTC,
                        i cancled my 2 tickets, but till now m not get my refund.detail for the ticket as below...

                        1.Ticket No.:[protected]Adult-01, child-02)
                        PNR No :[protected]
                        Train No. & Name: 1072/KAMAYANI EXP
                        Date of Journey:[protected]
                        Cancelled Date :[protected]

                        2).
                        2.Ticket No.: /[protected]child-01)
                        PNR No :[protected]
                        Train No. & Name: 139/HOLIDAY SPACIAL
                        Date of Journey:[protected]
                        Cancelled Date :[protected]

                        Please reply me.How long time it taks from the canclelation date.

                        Thanks
                        Jayprakash Yadav
                        [protected]
                        Sir/Ma’am

                        I would like to share my bad experience with IRCTC (online ticket booking website).

                        I have booked my tickets against PNR [protected] on 23rd December, 2008 but after a day on 25th Dec, 2008 I tried to cancel my tickets with immediate effect & sent a mail on [protected]@irctc.co.in as suggest by an executive on phone.

                        ----- Original Message -----
                        From: Deepak Kapoor
                        To: [protected]@irctc.co.in
                        Cc: [protected]@irctc.co.in
                        Sent: Thursday, December 25, 2008 10:53 PM
                        Subject: Ticket Cancellation-PNR [protected]

                        After my requesting mail for cancellation of tickets, they replied in mention below text.

                        “Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we are forwarding your case to railways for the TDR process. Railways check all the matters and decide what amount should be refunded and this all process takes 90 days or more. Once the railways refunded your amount, we will credited to your same account.
                        Regards.
                        PANKAJ DHIMAN
                        [protected]@irctc.co.in
                        www.irctc.co.in

                        In the reference of above mail ...i asked them ...

                        Why should i go for TDR processing when i am using your service within all deadlines and have cancelled the tickets before 24hours?

                        Do you have any such provision in your website that before 24 hours, tickets can not be cancle?

                        Please reply.

                        NOW I AM SENDING THEM LOT OF MAILS WITH SAME QUERY BUT I HAVE NO FEEDBACK ON THIS. WHICH SHOWS THAT THEY ARE RESPONSIBLE SOMEWHERE AND NOT READY TO WRITE ANYTHING IN WRITTEN

                        KINDLY SUGGEST ME THE RIGHT WAY TO GET IT DONE ASAP.

                        With Regards
                        Deepak Kapoor
                        [protected]
                        hi i booked a ticket woth pnr no. [protected] but cancelled just after 10 minutes because of the misprinted name and i did not get my money backit is not transferred into my account. plz help me as soon as possible
                        hi IRCTC i cancelled the ticket with details as

                        pnr no. [protected]

                        transaction ID [protected]

                        train no & name 2625 kerala express

                        date of cancellation[protected]

                        plz reply coz i did not get my money back in my account

                        thanks
                        aishwarya
                        This is to inform you that the (PNR: [protected]) from NDLS TO MGS booked for 21st December 2008 was cancelled on same date by me and the TDR which was filed on 24/12/08, it has been 5 months and still the refund money has not been refunded to my account. So kindly look into the matter and please get the problem resolved.
                        I have booked a ticket on 20/05/2009 from irctc for journey from mumbai to hyderabad on date 25/05/09.
                        At the time of booking a message is flashed on my screen as server is disconnected.So i booked another ticket.
                        Today when i checked my irctc account ticket is generated. PNR NO is [protected].
                        Please cancel this ticket & refund the amount to my hdfc account.
                        Sub:- Transaction Failed But Amount Deducted from my Account
                        Ref.-ID-paulrdp


                        Dear Sir,
                        I had trying to purchase Rail ticket through my IRCTC ID on 2nd Sep morning.
                        My transaction Ref[protected] &[protected] ,and makes confirm payment of Rs.4152 through net banking of Corporation Bank(A/C No-0057-SB[protected] to IRCTC.
                        But after completing payment, not receive any e ticket from IRCTC, only received message from IRCTC that my above both transaction was failed. I am surprised to see my bank statement that above amount already deducted from my Account for above failed transaction.
                        I am already sending my Bank A/C statement several time before to IRCTC. but not yet receive any responses from IRCTC end. Will you please explain how its happened ? Who will be responsible for this fraud type transuction?Why I am loosing money/time?
                        I would like to request you please see the matter seriously and do the needful to refund my money at my account as early as possible.
                        Thanking You

                        Yours Faithfully
                        Sanjib Paul
                        [protected]@rediffmail.com
                        [protected]
                        Please refund my ticket amount of Rs 7000+ as I have cancelled the following tickets on 11th Sept 09 but yet there is no money receipt.following are the details-

                        [protected] [protected] Rs 2155 SBI Debit Cancelled
                        3 [protected] [protected] Rs 1453 SBI Debit Cancelled
                        4 [protected] [protected] Rs 1985 SBI Debit Cancelled
                        5 [protected] [protected] Rs 1985 SBI Debit Cancelled
                        Please do it at the earliest
                        dear sir,
                        I have purchase 2 ticket on 13/02/2010 in ganga satluj exp at wating 56/57 but my ticket not yet the time conform so i request to you please refund my account money.
                        Dear Sir,
                        This is to inform you that I have booked 6 tickets with the PNR NO.[protected] & Transaction ID [protected]. The booking status was waiting after the preparation of chart only two tickets were confirmed but I have not received the credit of cancelled tickets amount in my Punjab National Bank A/C . Yet. i have several reminder to irctc but no solution provided me till date.... Plz look into the matter & do needful as soon as possible.

                        Thanks & Rgds.
                        Pankaj agarwal
                        [protected]
                        pankaj.[protected]@orcellmobile.com
                        sir,
                        i booked a ticket from BCT to KOTA Sleeper class (Dt. 24.05.2010) by internet. It was in wait list and not confirm till chart prepared. But i am not received the refund money of this ticket.
                        PNR no. of ticket [protected]
                        Transaction ID [protected]

                        kindly manage for refund
                        Thanks

                        Rakesh Upadhyay
                        on 20/6/2010 I tried to book ticket from Hyderabad to Bhimavaram. It has shown some error, and i have tried again to book the ticket, this time i got reservation. I didnot get any ticket & PNR

                        But 2 times debited my account. My account details
                        Card no:[protected]
                        Branch: SBI, Bhimavaram
                        Ac No. : [protected]
                        hi irctc i booked e-ticket from cuttack to tatanagar in uttakal express bording date is 2 july 2010, train no. 8477
                        but my train is cancelled for that day than how can i get my money refund.if i will canceled my ticket than than how much money i will get full or deducted
                        I had booked an e-ticket for Katni (MP) to bangalore (Travel date: 29 sep 2010) through my SBI account. Money has been deducted from my account but ticket is not booked. My IRCTC transection ID is [protected].
                        Please refund.
                        Kuldeep Sharma
                        mail: [protected]@rediffmail.com
                        contact: [protected]

                        IRCTC — LOSS OF MONEY

                        i have booked a ticket on 08-09-10 from vijayawada to secunderabad (NS HYDERABAD EXP) through IRCTC .After completion of process an amount of 168/- has been deducted from my account but i didn't get the ticket .so what i have to do to get money back to my Andhra Bank account , because if server problem occurs na what we can do
                        payment debited from bank but not confirm with IRCTC and no recored on site also.
                        i have ticket in my had with PNR no. but is is showin PNR not correct
                        if anybody can help me out pls mail me on [protected]@shilpijewellers.com
                        Hi,
                        My ticket from SBPY - ROU stations respectively for 18th Sep ,2010 was not booked yet an amount of Rs-79(actual fare 59) was deducted via Transaction ID: [protected] .
                        In the Refund Details its showing Payment Not Received From Bank in spite of my account being debited.This is very frustrating.
                        Please refund my money as soon as possible.Thanking you in anticipation.

                        Yours sincerely,
                        Sidharth Mishra.
                        i booked a ticket from BLGR to HWH Sleeper class (Dt. 19.11.2010) by internet. but due to some problem i cancelled my ticket. But i am not received the refund money of this ticket.lets me tell how many day refund my money.
                        i had cancelled my ticket pnr no.[protected] dated 16 dec 2010 from Barkakana to Katni. but still my money was not refunded into my account. How can any one rely on IRCTC. It has happened to me many times The service of IRCTC is very much poor. I want my money back.
                        Transaction ID: [protected]
                        hi sir ,this is surya ...i booked ticket from YASWANTHPUR to KACHIGUDA on 7/8/2011(TODAY) but because of some problem my ticket was not booked but the ticket amount rs.688 was debited from my card. please credit my amount into my card
                        i made an e ticket on the name Suyash Verma in train no.13010Doon Express from Dehradun to Varanasi central on 13th Oct. 2010 by internet but it showed processing for near about one hour but the ticket was not sent to me.besides it 329 rupees were deduced from my sbi atm card whose no. is[protected] & my transiction id was [protected]. I also got only Rs10 refunded to my account. So i want to get the full balance(remaining 319) refund in my sbi account.MY MOBILE NO. IS [protected]

                        IRCTC — loss of money from my account

                        dear sir.
                        there is a transaction from my pension account(andhra bank) to irctc account on 6th november which i am charged a sum of rs.1686 with out my notice. i have never made such a transaction but the amount has been charged.
                        6-11-11 ref.no.[protected] rs. 1064
                        6-11-11 ref.no [protected] rs. 311

                        please pursue the issue and give me the details of the transaction.

                        IRCTC — wrong deduction of money

                        sir i have booked a e ticket of 16 of feb from jabalpur to Howrah by shaktipunj express whose pnr no is [protected]. i want to cancelled the ticket on 15 of feb at 11:30 pm but unable to log in due to there website problem. i called the irctc care and received a conformation that no extra amount is going to be deducted from my account.But while cancelling my ticket Rs 182 is deducted instead of rs 40.
                        the response i get on the 11:45 and onwards on site i took a screen shot and attached to the site

                        so kindly go through a problem and help me to get my money back

                        my mobile no is [protected]
                        i have two ticket one for traveling & one for returning i have cancelled them but money does not refund
                        i am ratnesh kumar. i was cancelled the ticket on 29/04/13 but not got the money
                        pnr. [protected]
                        tr no. [protected]
                        from chennai central to titlagadh
                        and my bank transaction details is...
                        i am ratnesh kumar. i was cancelled the ticket on 29/04/13 but not got the money
                        pnr. [protected]
                        tr no. [protected]
                        from chennai central to titlagadh
                        and my bank transaction details is...
                        my mobile no. is [protected]
                        hello i am ratnesh .
                        i booked one ticket from chennai to Titlagarh via dhanbad express on 8th of april, 2013. but unfortunately i had to cancel the ticket on 29th because my exam have been preponed.
                        its showing that the money has been refunded to the account on 3rd may itself, but its not been refunded actually.
                        i need the money as soon as possible.so please check the details soon, and contact me if further details are required.
                        contact no- [protected]
                        pnr number of the ticket-[protected]
                        my train ticket cacelled, but we did not received my amount, pnr no [protected] amount $285.00, we received message
                        Train No. &amp;amp; Name:12832/DHN GARIB RATH
                        PNR No: [protected]
                        Date of Journey 20th Jan 2015

                        The seat reservation was from Bhubneswar to Jharsuguda .Due to Srike prevailing at Rourkela the train route was changed &amp;amp; it did not go through jharsuguda junction.
                        So till now the Refund is not processed.
                        I had cancelled the ticket and the pnr no is [protected]. and i have recd a email of cancellation and refunded amount of Rs 570.00 I have made a payment from icici visa card gateway and my card is of Cosmos bank.When will i get my money refund
                        Dear sir,
                        I have booked a ticket on 28th january 2015 amounting Rs.1072.The transaction failed for the first time but my account was debited.This has happened earlier also.Usually reqiuisite amount was credited within 1 week.But this time even after 1 and half month, money is not refunded.I talked to bank officials.According to them money will be refunded by IRCTC and bank has no role to play in it.Please provide required help in this matter.
                        Transaction id: [protected]
                        I booked 2 air ticket from patna to mumbai on date 12/04/2015 and journey date was 14/04/2015 but due to some reason I cancelled my ticket on same date of booking. My cancellation reference no. [protected] and [protected] but still I did not get my money in my account so please solve this problem as soon as possible.
                        Dear Sir/Mam,
                        I already complained for this and once again doing same thing. Actually I booked the two flight ticket by IRCTC for Patna to Mumbai on Date 12/04/2015 while journey date was 14/04/2015 but due some reason on same date I cancelled the ticket but I did not get my money till now its more than one and half months and here, I mentioned the cancellation reference number with traveller name-
                        1)Ms MADHU KUMARI- [protected] and 2) Mrs SUNITA DEVI-[protected]
                        Amount was 16647/- rupees.
                        So I am requesting please provide me my refund money as soon as possible, Its already delayed. I am hoping in coming days this issue will be clear.

                        Thanking You
                        I booked one ticket from Trivandrum to Ernakulam (Train no 12082) on 15/06/2015 ON THE IRCTC connect ( android application ) but the transaction done but ive didn&#039;t get my tickets due to some network problem. The amount of money amounting to Rs. 2206.85/- was, however, debited to my SBT account . Their Failed transaction ID is- [protected] dated 15/06/2015.

                        So please do the refund to my respective account .


                        place:trivandrum Thank you
                        A.Suriya
                        hi IRCTC i cancelled the ticket with details as

                        NDLS TO LKO

                        transaction ID is [protected]

                        train no & name is 12420 Gomti express

                        date of booking 21-july-2012

                        plz reply coz i did not get my money back in my account

                        thanks
                        aishwarya

                        IRCTC — Forget User Id

                        Sir/Mam, I forget my user Id. My e-mail Id is [protected]@rediffmail.com and my mobile number is[protected] what is the solution

                        IRCTC — Poor Quality of Catering!

                        Abhinav Kumar Ranchi-Rajdhani date-8/5/15 The quality of the food served in the train is poor!The sandwhich served was stale and the soup was very watery! Hoping for immediate actions...

                        Dinner price

                        My PNR number is [protected] seat number is 16, now I'm traveling in the Hyderabad express. For egg briyani they charged me rs.80/_ Is it true cost of IRCTC? [protected]

                        TICKET FAILED

                        TRANSITION HAS COMPLETED SUCCESSFULLY BUT TICKET IS NOT BOOKED.MY TRANSACTION NO. IS[protected].TICKET BOOK DATE 10/03/2015 AND TRAIN NO. IS14005

                        ticket not booked and cash has deducted.

                        dear sir the passenger bearing transaction id [protected] has not been booked and the amount from my card has been deducted so even the customer care of irctc are not responding so give me a solution.

                        Non Refund of TDR filed money

                        TDR filed on 9 March 2013. Date of Journey was in Rajdhani Express on 10th March. Traveller sick -advised rest.
                        PNR [protected]
                        Transaction ID [protected]

                        Approx Rs 2000 gobbled up by Railways

                        They say the amount is not refundable

                        non refund of money on cancellation of e ticket

                        Transaction id : [protected] Pnr Number: [protected] Train No: 12007 Train Name: SHATABDI EXP ticket cancelled and it is showing status as money refunded on 03 november 2013 but yet bank account not credited.

                        CITI Bank Payment Option is not present

                        I have checked today IRCTC CITI bank option is not present in Net Banking, Debit Card and Credit Card payment screen. Previously it was there.

                        site problem

                        when i m going to click at proceed for booking nothing happen only search is going on.

                        website frequently closed for maintenance

                        When in need I try to book a e-ticket the authentic web site always under maintenance. trouble causes for e-booking. do the needful. what is the use of web site which is alwyas under repair or under maintenance.
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                          S
                          Srini Ramakrishnan
                          from Kodungallur, Kerala
                          Sep 26, 2008
                          Report
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                          Hi,

                          This is regarding an ecommerce transaction in India with possibly
                          India's largest ecommerce website - irctc.co.in which is a monopoly,
                          the only authorized online reseller of Indian Railway tickets.
                          Cleartrip and any other websites which offer the same service are
                          downstream from IRCTC and offer enhanced services with additional fees
                          to make up for the deficiencies of IRCTC, a Government of India
                          enterprise.

                          I canceled an e-tatkal ticket of nearly Rs. 1500 that resulted in zero
                          rupees refund. The IRCTC website does not tell you in advance the
                          amount of refund you are eligible to get. In fact there is no
                          automated way to find out via the website the amount of cancellation
                          charges on any ticket. Traditional railway booking offices do not
                          perform cancellation of etickets. And the IRCTC 24 hour call center
                          isn't really available out of office hours - no one picks up when you
                          call at night. What's worse, the call center isn't a toll free number.
                          In fact, it is a Delhi area code number that gets pretty expensive to call if
                          you are having a detailed discussion over long distance STD.

                          Therefore my request of IRCTC was that they at least reissue the
                          cancelled ticket to me - since there was no warning in advance that I
                          would get no money back. After all, it is illogical that anyone would
                          take the trouble of canceling a ticket for no refund.

                          The IRCTC call center agent I spoke to refuses, and maintains that I
                          should have been familiar with the "rules".

                          That's hardly a defense, since the rules are hard to understand, and
                          are poorly explained. When modern technology clearly allows IRCTC to
                          inform consumers of their charges upon cancellation, it has been
                          negligent in not publishing that information to consumers on demand in
                          advance of the cancellation.

                          Is there anyway I can get a remedy short of a consumer court?

                          Cheeni
                          Online Payment made but no ticket received

                          Yesterday night I tried booking a ticket via irctc.co.in
                          Payment was made thru Andhra BAnk online site but after the payment was made, the irctc site immediately went down and didnt come up till yesterday evening
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                            S
                            sunanda sharma
                            from Hyderabad, Telangana
                            Sep 22, 2008
                            Resolved
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                            Resolved

                            Dear sir
                            I have received a mail from "[protected]@irctc.co.in" for Rs. 60, 00, 000.00 Sweepstakes Certificate of Eligibility.Is it scam or real

                            Thanks
                            Sunanda
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Even i have received the same email.
                            I want to know whether this mail is fake or real.

                            Thanks,
                            Nishikant
                            the similar kind of mail has been received by me. This has become a headache since last two months. I am receiveing several messages live winning of 500, 000 BGP from somany lottery companies is there any foroum where we can report these type mails.
                            I also got the same mail... Is it fake??
                            I also received similar mail some time back. A very big headache.
                            hi floks

                            this type of mail is just a time waste and fake... guys with huge amount of time does these kind of thngs so plz dnt reply those kind of mails...
                            i got also the same mail which u already got. and today morning i also got 1 call from [protected], the person try to convinced me to purchase 20 cd's pack for Rs. 2249 along with that they aregiving rebook shoe + dimond jwellary voucher of Rs 5000, + Rs 5000 holiday voucher. and they are going to give delivery in 10 days. and i have to pay Cash on delivery, if i got all the items in good condition
                            i m not at all call this mail as a scam mail.
                            I am also reciept in this mail what is the factual position anybody know?
                            it is a fake, scam do not loose your money
                            i got also the same mail which u already got. and today morning i also got 1 call from [protected], the person try to convinced me to purchase 20 cd's pack for Rs. 2249 along with that they aregiving rebook shoe + dimond jwellary voucher of Rs 5000, + Rs 5000 holiday voucher. and they are going to give delivery in 10 days. and i have to pay Cash on delivery, if i got all the items in good condition
                            I dont know about the irctc mail but the cd pack-reebok offer is from india today and i can say it is genuine. It is done for brand image and you will get the items promised
                            hi all, i also got same type of mail and also received call from india today group for confirmation of the detail. The caller said that i will get all the things at home and have to pay cash on delivery whenever i will get my pack. They will provide reebok shoe+ jwellery voucher+ holiday voucher+ 9 DVDs
                            Hey even I got a call from [protected], the lady wanted to confirm my address for sweepstakes 60 LAKHS...but i do not trust such calls n mails...so i did not give her my address...I strongly believe they all r FAKES!!!
                            sir,
                            i am also receiving this type of mails in my inbox, for entering into 60 lakh sweepstakes and i am also receiving calls from the same number [protected], but they are not answering, the call disconnects immediately.
                            i want to know is it real or scam.
                            Hi all.. I also got this kind of call from India today Book club (no:[protected] yesterday regarding I have own Rs 14000 for travel, Rebock shoe and so so..iff I buy 20cds together with the shoe. Nearly 6 months I am getting frequent letters from them stating I have entered sweepstakes 60 LAKHS!!dont know what it is..it is really worth or not??Can anyone tell me whether I should buy all those cds and shoe of amount Rs. 2500?
                            Even I received such mail from India Today. is it a fake one. Kindly guide.
                            Yes even I've received the same kind of eligibility certificate.
                            Should I reply ??
                            sir,
                            i am also receiving this type of mails in my inbox,
                            should i click on the given link or not ?
                            i am also receiving this type of mails in my inbox, But i could not get the pass code. Is this all a game?
                            Even I received such mails from IRCTC, SBI & India Today. is it a fake one. Kindly guide.this type of mail is just a time waste and fake... guys with huge amount of time does these kind of thngs so plz dnt reply those kind of mails... ok friends, byeee...
                            I got the same mail but they offer swatch watch+beneton watch. But today morning I got call from [protected] and the lady ask me to give the full detail of my credit card, but I refussed and said that I will give through internet, then she said that there is some problem with net paying, so you can trust on me and give the details. I said to the lady that please send your product and I immediatly pay at the time of delivery, so she said that it is not possible, and told me that if you are agreed then I will call you tommorrow.
                            Now I m confused that should give the information or not?
                            Sir, I got a mail from Id : [protected]@irctc.co.in on 01/23/2009 11:31 AM, Subject as
                            "Announcement of Winner !" This says I am eligible to get a Reebok Tracksuit, Shoes, Bag & Towel worth Rs. 8196/- by paying only Rs. 2998/- through online payment. Is it a fake mail or really some promotional schemefrom THE INDIA TODAY GROUP - INDIA TODAY BOOK CLUB. Please confirm and advise can I go for making the payment online safely ?
                            Regards, Vishwanath
                            Sir, I got a mail from Id : [protected]@irctc.co.in on 02/12/2009 11:31 AM, Subject as
                            "Confirmed Winner !" This says I am eligible to get a Swatch Watch + Benetton watch worth Rs.7000/- by paying only Rs. 2100/- through online payment. Is it a fake mail or really some promotional scheme from THE INDIA TODAY GROUP - INDIA TODAY BOOK CLUB. Please confirm and advise can I go for making the payment online safely ?
                            i also received the same email and also someone from india today called me asking details of my credit card.is it fake or genuine.?i m afraid i cant give credit card details.shall pay the cash or cheque when i receive the gifts.please reply,
                            dr samad moideen
                            I too received same mail from irctc about the gifts from India today group. Swatch Watch plus benetton watch for Rs 2100 instead of 7000. Please advise (a) Is this genuine or a fake offer? and(b) How safe is it to use credit/debit card for this purchase? Thanks and Regards
                            Dear RAMASWAMY CHANDRASEKARAN

                            Fabulous News! You have won a PRIVILEDGE Voucher worth Rs 3000 in our
                            computerised system of nomination through e-mail ids. You are one of the
                            fortunate few to get it.

                            Winning Entry (e-mail id) : [protected]@bhelhyd.co.in

                            Your PRIVILEDGE Voucher has been reserved for
                            you at www.bookstoday.in/mywatch/RAMASWAMY
                            (click to claim your winnings)

                            This PRIVILEDGE Voucher entitles you to get a flat discount of Rs 3000 on
                            purchase of a Swatch Watch worth Rs 4950.

                            This rare deal can get you more than 60% discount on this luxury watch.

                            If your luck holds, then there is much more waiting for you...

                            MYSTERY BONUS GIFT WORTH Rs 2600 WAITING!

                            SEE IF YOUR LUCK HOLDS... Click here to Claim your Winnings!
                            TIME LIMITED VALIDITY ! DEADLINE IN
                            EFFECT !
                            Is it fake mail or spam, pls. clarify
                            I have also received the mail today from IRCTC and IndiaToday Book Club. It sounds genuine but going by the above complaints I am surely thinking thrice before losing my money. The offer was for the swatch watch and Benetton watch for Rs. 2100/-. Firstly why is this mail coming from IRCTC promotions? If the service of IndiaToday is this bad they will surely loose their customers.
                            I was surprise to see so many mail going around from IRCTC, I too got the Swatch watch offer. I feel we should forgo this or label this as 'FAKE'. It may not be fake in what they are offering or delivery, but may be with the quality of watch. I doubt they are genuine products.

                            If there is somebody had bad experience, please reply
                            Guys its not FAKE...i have ordered and also recevied the watches in 10 days...
                            I also recieved these mails...infact i got a phone calls also asking about the shoe size!!!
                            i m confused abt this..is this realy true or its simply a fake??If any1 got the shoes n watches then whats the quality for same...
                            i have received the following e-mail without me submitting any details in past. kindly suggest me with the same if i should take the same into consideration or not. thanking you.



                            dr rahul muchhadia
                            WINNER !!


                            Dear dr rahul muchhadia

                            Fabulous News! You have won a PRIVILEDGE Voucher worth Rs 3000 in our computerised system of nomination through e-mail ids. You are one of the fortunate few to get it.

                            Winning Entry (e-mail id) : [protected]@yahoo.com

                            Your PRIVILEDGE Voucher has been reserved for you at www.bookstoday.in/mywatch/dr rahul (click to claim your winnings)

                            This PRIVILEDGE Voucher entitles you to get a flat discount of Rs 3000 on purchase of a Swatch Watch worth Rs 4950.

                            This rare deal can get you more than 66% discount on this luxury watch.

                            If your luck holds, then there is much more waiting for you...


                            MYSTERY BONUS GIFT WORTH Rs 2600 WAITING!

                            SEE IF YOUR LUCK HOLDS...
                            Click here to Claim your Winnings!
                            TIME LIMITED VALIDITY ! DEADLINE IN EFFECT !


                            click here to unsubscribe
                            * Conditions apply * Offer available till stocks last * Actual product may differ from the images shown.

                            You have received this mail because you opted for getting special offers and commercial promotions by email. This mail has been sent from an unmonitored mail account and hence, please do not reply to this mail.
                            Dear India Today team,

                            I ahve received a similar mail from irctcpromotions (3000 of on Swatch watch) on Feb 18th...Is it real? Or a fake?

                            Regards,
                            Manasi
                            I got a mail but offering swatch watch+beneton watch purchase gift voucher. But today morning I got call from [protected] and the lady ask me to give the full detail of my credit card, but I refussed and said that I will give through internet, then she said that there is some problem with net paying, so you can trust on me and give the details. I said to the lady that please send your product and I immediatly pay at the time of delivery, so she said that it is not possible, and told me that if you are agreed then I will call you tommorrow.
                            Now I m confused that should give the information or not?
                            Also today I have received a mail from "[protected]@irctc.co.in" for Rs. 60, 00, 000.00 Sweepstakes Certificate of Eligibility.Is it scam or real Pls reply
                            Dated: 24S.03.2009
                            Respected Nitin Sawhney
                            Business Head
                            India Today Book Club
                            Dear Sir,
                            Compliments of the day.
                            Received your valued sms and noted the contents.
                            I am waiting your V.P.P. My order No.0GA[protected] from India Today Book Club ymy official PassCode is
                            ITBC3C8916E5-B3A3-4990-8C99-BA[protected]

                            I trust you will approve of this.
                            Please feel free to direct any question that you may have to us.
                            We are waiting your valued reply.

                            With best regards,
                            Thanking you,
                            Yours Sincerely
                            Subhash Gupta
                            Kothi No. 32
                            Post Box No. 32
                            Kannauj 209725
                            [protected]@gmail.com
                            Dated: 24S.03.2009
                            Respected Nitin Sawhney
                            Business Head
                            India Today Book Club
                            Dear Sir,
                            Compliments of the day.
                            Received your valued sms and noted the contents.
                            I am waiting your V.P.P. My order No.0GA[protected] from India Today Book Club ymy official PassCode is
                            ITBC3C8916E5-B3A3-4990-8C99-BA[protected]

                            I trust you will approve of this.
                            Please feel free to direct any question that you may have to us.
                            We are waiting your valued reply.

                            With best regards,
                            Thanking you,
                            Yours Sincerely
                            Subhash Gupta
                            Kothi No. 32
                            Post Box No. 32
                            Kannauj 209725
                            [protected]@gmail.com
                            I also got the e-mail with the offer for a swatch watch and UCB watch. I think its fraud and I will call irctc guys and check. I will let you guys know tomorrow. Till then dont believe them.

                            Cheers
                            I have receive a mail from"[protected]@irctc.co.in for winning 6 00 00 000 rs
                            is it real or scandle, racket tell me ...
                            prashant
                            Well i do get the similar kind of mail today. From the above discussion it is face and part of some scam for sure. BEWARE GUYS .. this is your money and nothing is free in this world
                            Hey Guys... rajesh is right..!!
                            Nothing is free in this world...
                            even anybody can see from so many similar mails to so many people..
                            Even though some responses are positive... those responses can also be fake...
                            so don't trust such mails and retain your money with you...!
                            just mark all free voucher/prize winning mails as SPAM!!!
                            no, guyss, , dont believe this mail, , , my uncle works in indian railway reservation ticket section, and he said that we dont give prizes or vouchers for customers in irctc
                            its fake guys dont believe it, , i am suree
                            i even got this mail and i showed it to my uncle(working in indian railway)
                            Hi folks,
                            I have received a mail from "[protected]@irctc.co.in" as follows

                            Fabulous News! You have won a PRIVILEGE Voucher in our computerised system of nomination through email ids. You are one of the fortunate few to be declared winner of a free Numero Uno watch worth
                            Rs. 2750.
                            Your PRIVILEGE Voucher number : A10007
                            Your PRIVILEGE voucher has been reserved for you at www.bagittoday.com/win/karthikeyan mani
                            (Click to claim your winnings)

                            Rs 399 to apply as gift handling & delivery charges if you choose to pay by credit/debit card.

                            Gift handling & delivery charges : Rs 599 if you pay by cash on delivery.

                            Is it scam or real

                            Thanks
                            Karthikeyan

                            IRCTC — site suspended at tatkal hour

                            I use my personal id for booking railway ticket but when i book tatkal ticket at tatkal hour i got site suspended or error i request to railway administration to solve this problem

                            tell me my user id

                            i register on irctc with my mobile no. [protected] but i dont my user id please tell me my user id and my mail id is imdr.[protected]@gmail.com and tell me can i change my mobile no. or mail id on irctc yes or no

                            forget password

                            give me a new password irctc

                            unser name & pass word

                            i registered my a/c with irctc very long back but today i am forgot the same. pl send the same my mail id [protected]@yahoo.in Cell no [protected]
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                              R
                              Rahul Basu
                              from Eluru, Andhra Pradesh
                              Sep 11, 2008
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                              In spite of repeated requests, no action has been taken by you. It is unfortunate that India being a developing country the customers still have to face problems which leads them to financial losses.

                              I have booked the tickets through IRCTC bearing PNR no. [protected], [protected], [protected] booked on 5/9/2008 which were supposed to be delivered through the reputed Overnite Express courier. Unfortunately no initiative has been taken on either part neither from IRCTC nor from Overnite Express to get the tickets delivered to me.

                              Since my date of travel is 13/09/2008 I was forced to buy another ticket through reservation Counter. Now, since I have not yet received the tickets neither can I cancel the tickets and receive the refund. Incase, my tickets don't reach me by 2 PM of 12/09/08 I would be losing 25% of my ticket amount for no reasons of mine.

                              There has been assurance from the agents on phone that they will deliver my tickets by today 11/09/2008 but it wasn't done still.

                              The phone numbers [protected] or [protected] provided to me by the courier company through an email didn't work either. The phone numbers[protected] &[protected] were always busy but for 1 one time when i got lucky.

                              I would request the authority to take note of such poor administration and save me from financial implications.
                              I completely agree with the above situation.

                              This is not the sole case of this kind with Overnite Express. I had booked a ticket to Kolkata for the Durga Pooja, which was never delivered. I reside in an apartment in Indiranagar and the adress is very easy to locate. Even a blind can find the house easily. But the delivery staffs of Overnite Express cudnt locate the place.

                              may be the guy is new to the locality, but my mobile # was very clearly printed on the ticket. God knows what exactly prevented him from giving me a ring.

                              I was later told by of the delivery staffs that Overnite Express does not reimburse them mobile charges. But dont understand why the [censored] should a customer suffer if Overnite Express doesnt have sufficient funds to run the business.

                              Not even an email notification, and after calling the local office of Overnite Express near Geo Hotel, Lalbagh Road, i was told tht the shipment would be delivered by 5PM that day - after the tkt was booked online abt 7days ago. But to add to the dilemma, i was tld that the ticket was misdelivered by the Overnite Express delivery staff. After much of blasting, the ticket was finally traced and i had to personally collect it from their [censored]ing office.

                              God knows what under the table connection IRCTC has with Overnite Express. if they dont have any, or if Lalu is not filling his pockets, it high time that IRCTC kicks on the butt of Overnite Express...

                              Anyone listening??

                              A truly pissed out customer ... at the [censored]in mercy of Overnite Express
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                                A
                                Altu Faltu
                                Sep 10, 2008
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                                After selecting train, class, etc and entering whole lot of information, this website says 'Could not retrieve Accommodation availability. Please try again later.'

                                It is very simple for website deleoper to display this message but he does not understand pain of entering everything multiple times to get one ticket booked.

                                Why can't this web site remember user inputs and try again on its own?
                                while i am try to book a ticket from hwh to bbs, at the time of payment through hdfc bank credit card
                                the system has showing "the page can not be display". its urgent plz give me solution so that i can book a ticket and make a payment through hdfc bank credit card.
                                i am trying to access my account since from 2-3 days but system is giving me error as invalid userid or password... i have created new account till am getting same error...its urgent
                                Sir. Due to misfinguring AT PC KEY BOARD my name printed AJ CHOWDHURY INSTEAD AK CHOWDHURY in tkt 3111, Lal quila exp, 14.09.2009. I am having irctc + sbi password. Myself made this tkt.+kindly correct the same and oblige
                                Sir. Due to misfinguring AT PC KEY BOARD my name printed AJ CHOWDHURY INSTEAD AK CHOWDHURY in tkt 3111, Lal quila exp, 14.09.2009. I am having irctc + sbi password. Myself made this tkt.+kindly correct the same and oblige
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                                  B
                                  bipin hasjibhai patel
                                  from Mumbai, Maharashtra
                                  Sep 4, 2008
                                  Resolved
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                                  Resolved

                                  Sir,

                                  I canceled my 2nd ticket befor 2hr to start the train by E-mail, because it is e-ticket

                                  still i am not geting refund, its allready pass last five months.

                                  all details given as below.


                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Thursday, August 21, 2008 1:00 PM
                                  Subject: Fw: Email From IRCTC



                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Thursday, August 21, 2008 12:57 PM
                                  Subject: Fw: Email From IRCTC


                                  After Tel.talk on your tel number[protected] on 21/08/2008, i gain send this mail to you, so please take some action on this and reply.
                                  bipin h patel.
                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Sunday, August 17, 2008 1:16 PM
                                  Subject: Fw: Email From IRCTC


                                  Reminder 03

                                  please reply

                                  Thks

                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Wednesday, August 06, 2008 11:50 AM
                                  Subject: Fw: Email From IRCTC


                                  Reminder 02
                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: [protected]@irctc.co.in ; etickets
                                  Sent: Thursday, July 31, 2008 10:12 AM
                                  Subject: Fw: Email From IRCTC


                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Wednesday, July 30, 2008 3:54 PM
                                  Subject: Re: Email From IRCTC


                                  Only one ticket cancelled by online IRCTC that refund (Rs.1475.00) i'll alredy get but Still am not getting refund half of this ticket.
                                  It is canncelled befor one hr.to start the train, by e-mail. As per your reply it will take 90days. Now it is time up,

                                  Plaese see this matter and let me know.

                                  Regards,

                                  bipin h patel
                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: etickets
                                  To: [protected]@godrej.com
                                  Sent: Monday, April 21, 2008 11:32 AM
                                  Subject: Re: Email From IRCTC



                                  Dear Customer,
                                  Thanks for interest in our online reservation.

                                  Kindly note that an E ticket cancellation done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we forwarded to railways for the TDR process. Railways check all the matters and Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be decide what amount should be refund and this all process will take 90 days or more. Once the railways refunded your amount, we will credited to your same account.




                                  Regards,
                                  PANKAJ,
                                  [protected]@irctc.co.in
                                  www.irctc.co.in
                                  ----- Original Message -----
                                  From: care
                                  To: etickets
                                  Sent: Monday, April 21, 2008 10:30 AM
                                  Subject: Fw: Email From IRCTC



                                  Dear Sir,

                                  FYNA

                                  Thanks & Regards,
                                  Manoj
                                  [protected]@irctc.co.in
                                  www.irctc.co.in
                                  [protected]
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: [protected]@irctc.co.in
                                  Sent: Sunday, April 20, 2008 3:12 PM
                                  Subject: Fw: Email From IRCTC


                                  ***********************
                                  No virus was detected in the attachment no filename
                                  No virus was detected in the attachment no filename
                                  ***********-***********




                                  Epabx Room

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: [protected]@irctc.co.in
                                  Sent: Sunday, April 20, 2008 3:04 PM
                                  Subject: Fw: Email From IRCTC


                                  please cancelled this ticket because of it is not conformed

                                  PNR- No:[protected]

                                  Tr.Id no: [protected]

                                  please refund my amount to my credit card

                                  orignal detail as below.

                                  Epabx Room

                                  Ext 4000
                                  ----- Original Message -----
                                  From: [protected]@irctc.co.in
                                  To: [protected]@godrej.com
                                  Sent: Wednesday, April 09, 2008 8:01 AM
                                  Subject: Email From IRCTC





                                  Dear Customer,

                                  Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details are indicated below.
                                  Please take a printout of the Electronic Reservation Slip (ERS) OF YOUR TICKET FROM YOUR Booked Tickets History page .You will carry this printout along with the Original Photo Identity Card as mentioned in the ERS, while traveling. Both these will be examined by ticket checking staff on stations/trains for verification purpose.




                                  Click here to claim your Free Personal Accident Insurance worth INR 1, 00, 000.



                                  Booking details:
                                  PNR No [protected]
                                  Train No 2951 Train Name MUMBAI RAJDHANI
                                  From BCT To NDLS
                                  Date[protected] Class 3A
                                  Boarding Point BCT Reservation Upto NDLS
                                  Quota General

                                  S# Name Age Sex Seat/Berth Coach Status
                                  1 BIPIN H PATEL 43 Male 0000 WL 121
                                  2 LAL JOSEPH 42 Male 0000 WL 122
                                  Total Fare 00002990
                                  For cancellation of your ticket, please log in to your account, select the PNR of the ticket you wish to cancel and cancel your ticket on line. Cancellation of your e-Ticket is possible only on the website www.irctc.co.in, and is NOT possible on PRS Counters. Cancellation can be done till the time of chart preparation for the train which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night).
                                  You can cancel any of the passenger names from the list of passengers on this ticket without affecting the ticket as a whole, except the passenger who is carrying the Identification mentioned above. If this passenger 's journey has to be cancelled, you need to cancel the entire ticket and book a fresh ticket.

                                  For postponing/preponing/change of name/change of boarding point etc, these changes can be carried out from your account on www.irctc.co.in through a cancellation and fresh reservation process.

                                  Once you have cancelled your ticket, the fresh details and changes made by you will be available on the Cancelled e-Tickets History (as a link to site) The refund amount due to you after cancellation will be credited back to the same account which you had used for booking the ticket.

                                  If by any reason you are unable to cancel your ticket on the website till the time of charting and also unable to perform the journey, please send a mail to us at the earliest giving the details of your claim .We will represent your case with the Railways Claims Wing. However since this is a long drawn-out process .if the user wishes to cancel his E-ticket, he can do so till the time of chart preparation for the train (which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night). Similarly these and any other claims/contingencies on this e-ticket may be conveyed to us at [protected]@irctc.co.in for processing. For any further assistance, please contact us at us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No.23345900 or mail us at [protected]@irctc.co.in.

                                  Enquiries about PNR status, accommodation availability, fare, arrival and departure are also available at *phone. '139'* for general public of Delhi, NCR, Punjab, Haryana, Himachal Pradesh, J&K, Uttar Pradesh, Rajasthan, Uttrakhand and Chandigarh with MTNL and BSNL as telecom service provider.

                                  General Manager (Operations),
                                  Indian Railway Catering and Tourism Corporation Ltd.
                                  2nd Floor, STC Building,
                                  (Jawahar Vyapar Bhawan), 1, Tolstoy Marg,
                                  New Delhi 110001.


                                  Note : In case of any problem, you are welcome to contact us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No. 23345900 or mail us at [protected]@irctc.co.in.


                                  Regards,
                                  IRCTC.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  IRCTC — Refund of e-ticket PNR No.8510260600

                                  Sir,

                                  I canceled my 2nd ticket befor 2hr to start the train by E-mail, because it is e-ticket

                                  still i am not geting refund, its allready pass last five months.

                                  all details given as below.


                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Thursday, August 21, 2008 1:00 PM
                                  Subject: Fw: Email From IRCTC



                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Thursday, August 21, 2008 12:57 PM
                                  Subject: Fw: Email From IRCTC


                                  After Tel.talk on your tel number[protected] on 21/08/2008, i gain send this mail to you, so please take some action on this and reply.
                                  bipin h patel.
                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Sunday, August 17, 2008 1:16 PM
                                  Subject: Fw: Email From IRCTC


                                  Reminder 03

                                  please reply

                                  Thks

                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Wednesday, August 06, 2008 11:50 AM
                                  Subject: Fw: Email From IRCTC


                                  Reminder 02
                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: [protected]@irctc.co.in ; etickets
                                  Sent: Thursday, July 31, 2008 10:12 AM
                                  Subject: Fw: Email From IRCTC


                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Wednesday, July 30, 2008 3:54 PM
                                  Subject: Re: Email From IRCTC


                                  Only one ticket cancelled by online IRCTC that refund (Rs.1475.00) i'll alredy get but Still am not getting refund half of this ticket.
                                  It is canncelled befor one hr.to start the train, by e-mail. As per your reply it will take 90days. Now it is time up,

                                  Plaese see this matter and let me know.

                                  Regards,

                                  bipin h patel
                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: etickets
                                  To: [protected]@godrej.com
                                  Sent: Monday, April 21, 2008 11:32 AM
                                  Subject: Re: Email From IRCTC



                                  Dear Customer,
                                  Thanks for interest in our online reservation.

                                  Kindly note that an E ticket cancellation done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we forwarded to railways for the TDR process. Railways check all the matters and Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be decide what amount should be refund and this all process will take 90 days or more. Once the railways refunded your amount, we will credited to your same account.




                                  Regards,
                                  PANKAJ,
                                  [protected]@irctc.co.in
                                  www.irctc.co.in
                                  ----- Original Message -----
                                  From: care
                                  To: etickets
                                  Sent: Monday, April 21, 2008 10:30 AM
                                  Subject: Fw: Email From IRCTC



                                  Dear Sir,

                                  FYNA

                                  Thanks & Regards,
                                  Manoj
                                  [protected]@irctc.co.in
                                  www.irctc.co.in
                                  [protected]
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: [protected]@irctc.co.in
                                  Sent: Sunday, April 20, 2008 3:12 PM
                                  Subject: Fw: Email From IRCTC


                                  ***********************
                                  No virus was detected in the attachment no filename
                                  No virus was detected in the attachment no filename
                                  ***********-***********




                                  Epabx Room

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: [protected]@irctc.co.in
                                  Sent: Sunday, April 20, 2008 3:04 PM
                                  Subject: Fw: Email From IRCTC


                                  please cancelled this ticket because of it is not conformed

                                  PNR- No:[protected]

                                  Tr.Id no: [protected]

                                  please refund my amount to my credit card

                                  orignal detail as below.

                                  Epabx Room

                                  Ext 4000
                                  ----- Original Message -----
                                  From: [protected]@irctc.co.in
                                  To: [protected]@godrej.com
                                  Sent: Wednesday, April 09, 2008 8:01 AM
                                  Subject: Email From IRCTC





                                  Dear Customer,

                                  Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details are indicated below.
                                  Please take a printout of the Electronic Reservation Slip (ERS) OF YOUR TICKET FROM YOUR Booked Tickets History page .You will carry this printout along with the Original Photo Identity Card as mentioned in the ERS, while traveling. Both these will be examined by ticket checking staff on stations/trains for verification purpose.




                                  Click here to claim your Free Personal Accident Insurance worth INR 1, 00, 000.



                                  Booking details:
                                  PNR No [protected]
                                  Train No 2951 Train Name MUMBAI RAJDHANI
                                  From BCT To NDLS
                                  Date[protected] Class 3A
                                  Boarding Point BCT Reservation Upto NDLS
                                  Quota General

                                  S# Name Age Sex Seat/Berth Coach Status
                                  1 BIPIN H PATEL 43 Male 0000 WL 121
                                  2 LAL JOSEPH 42 Male 0000 WL 122
                                  Total Fare 00002990
                                  For cancellation of your ticket, please log in to your account, select the PNR of the ticket you wish to cancel and cancel your ticket on line. Cancellation of your e-Ticket is possible only on the website www.irctc.co.in, and is NOT possible on PRS Counters. Cancellation can be done till the time of chart preparation for the train which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night).
                                  You can cancel any of the passenger names from the list of passengers on this ticket without affecting the ticket as a whole, except the passenger who is carrying the Identification mentioned above. If this passenger 's journey has to be cancelled, you need to cancel the entire ticket and book a fresh ticket.

                                  For postponing/preponing/change of name/change of boarding point etc, these changes can be carried out from your account on www.irctc.co.in through a cancellation and fresh reservation process.

                                  Once you have cancelled your ticket, the fresh details and changes made by you will be available on the Cancelled e-Tickets History (as a link to site) The refund amount due to you after cancellation will be credited back to the same account which you had used for booking the ticket.

                                  If by any reason you are unable to cancel your ticket on the website till the time of charting and also unable to perform the journey, please send a mail to us at the earliest giving the details of your claim .We will represent your case with the Railways Claims Wing. However since this is a long drawn-out process .if the user wishes to cancel his E-ticket, he can do so till the time of chart preparation for the train (which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night). Similarly these and any other claims/contingencies on this e-ticket may be conveyed to us at [protected]@irctc.co.in for processing. For any further assistance, please contact us at us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No.23345900 or mail us at [protected]@irctc.co.in.

                                  Enquiries about PNR status, accommodation availability, fare, arrival and departure are also available at *phone. '139'* for general public of Delhi, NCR, Punjab, Haryana, Himachal Pradesh, J&K, Uttar Pradesh, Rajasthan, Uttrakhand and Chandigarh with MTNL and BSNL as telecom service provider.

                                  General Manager (Operations),
                                  Indian Railway Catering and Tourism Corporation Ltd.
                                  2nd Floor, STC Building,
                                  (Jawahar Vyapar Bhawan), 1, Tolstoy Marg,
                                  New Delhi 110001.


                                  Note : In case of any problem, you are welcome to contact us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No. 23345900 or mail us at [protected]@irctc.co.in.


                                  Regards,
                                  IRCTC.

                                  IRCTC — Refund of e-ticket PNR NO.8510260600

                                  Sir,

                                  I canceled my 2nd ticket befor 2hr to start the train by E-mail, because it is e-ticket

                                  still i am not geting refund, its allready pass last five months.

                                  all details given as below.


                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Thursday, August 21, 2008 1:00 PM
                                  Subject: Fw: Email From IRCTC



                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Thursday, August 21, 2008 12:57 PM
                                  Subject: Fw: Email From IRCTC


                                  After Tel.talk on your tel number[protected] on 21/08/2008, i gain send this mail to you, so please take some action on this and reply.
                                  bipin h patel.
                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Sunday, August 17, 2008 1:16 PM
                                  Subject: Fw: Email From IRCTC


                                  Reminder 03

                                  please reply

                                  Thks

                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Wednesday, August 06, 2008 11:50 AM
                                  Subject: Fw: Email From IRCTC


                                  Reminder 02
                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: [protected]@irctc.co.in ; etickets
                                  Sent: Thursday, July 31, 2008 10:12 AM
                                  Subject: Fw: Email From IRCTC


                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Wednesday, July 30, 2008 3:54 PM
                                  Subject: Re: Email From IRCTC


                                  Only one ticket cancelled by online IRCTC that refund (Rs.1475.00) i'll alredy get but Still am not getting refund half of this ticket.
                                  It is canncelled befor one hr.to start the train, by e-mail. As per your reply it will take 90days. Now it is time up,

                                  Plaese see this matter and let me know.

                                  Regards,

                                  bipin h patel
                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: etickets
                                  To: [protected]@godrej.com
                                  Sent: Monday, April 21, 2008 11:32 AM
                                  Subject: Re: Email From IRCTC



                                  Dear Customer,
                                  Thanks for interest in our online reservation.

                                  Kindly note that an E ticket cancellation done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we forwarded to railways for the TDR process. Railways check all the matters and Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be decide what amount should be refund and this all process will take 90 days or more. Once the railways refunded your amount, we will credited to your same account.




                                  Regards,
                                  PANKAJ,
                                  [protected]@irctc.co.in
                                  www.irctc.co.in
                                  ----- Original Message -----
                                  From: care
                                  To: etickets
                                  Sent: Monday, April 21, 2008 10:30 AM
                                  Subject: Fw: Email From IRCTC



                                  Dear Sir,

                                  FYNA

                                  Thanks & Regards,
                                  Manoj
                                  [protected]@irctc.co.in
                                  www.irctc.co.in
                                  [protected]
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: [protected]@irctc.co.in
                                  Sent: Sunday, April 20, 2008 3:12 PM
                                  Subject: Fw: Email From IRCTC


                                  ***********************
                                  No virus was detected in the attachment no filename
                                  No virus was detected in the attachment no filename
                                  ***********-***********




                                  Epabx Room

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: [protected]@irctc.co.in
                                  Sent: Sunday, April 20, 2008 3:04 PM
                                  Subject: Fw: Email From IRCTC


                                  please cancelled this ticket because of it is not conformed

                                  PNR- No:[protected]

                                  Tr.Id no: [protected]

                                  please refund my amount to my credit card

                                  orignal detail as below.

                                  Epabx Room

                                  Ext 4000
                                  ----- Original Message -----
                                  From: [protected]@irctc.co.in
                                  To: [protected]@godrej.com
                                  Sent: Wednesday, April 09, 2008 8:01 AM
                                  Subject: Email From IRCTC





                                  Dear Customer,

                                  Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details are indicated below.
                                  Please take a printout of the Electronic Reservation Slip (ERS) OF YOUR TICKET FROM YOUR Booked Tickets History page .You will carry this printout along with the Original Photo Identity Card as mentioned in the ERS, while traveling. Both these will be examined by ticket checking staff on stations/trains for verification purpose.




                                  Click here to claim your Free Personal Accident Insurance worth INR 1, 00, 000.



                                  Booking details:
                                  PNR No [protected]
                                  Train No 2951 Train Name MUMBAI RAJDHANI
                                  From BCT To NDLS
                                  Date[protected] Class 3A
                                  Boarding Point BCT Reservation Upto NDLS
                                  Quota General

                                  S# Name Age Sex Seat/Berth Coach Status
                                  1 BIPIN H PATEL 43 Male 0000 WL 121
                                  2 LAL JOSEPH 42 Male 0000 WL 122
                                  Total Fare 00002990
                                  For cancellation of your ticket, please log in to your account, select the PNR of the ticket you wish to cancel and cancel your ticket on line. Cancellation of your e-Ticket is possible only on the website www.irctc.co.in, and is NOT possible on PRS Counters. Cancellation can be done till the time of chart preparation for the train which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night).
                                  You can cancel any of the passenger names from the list of passengers on this ticket without affecting the ticket as a whole, except the passenger who is carrying the Identification mentioned above. If this passenger 's journey has to be cancelled, you need to cancel the entire ticket and book a fresh ticket.

                                  For postponing/preponing/change of name/change of boarding point etc, these changes can be carried out from your account on www.irctc.co.in through a cancellation and fresh reservation process.

                                  Once you have cancelled your ticket, the fresh details and changes made by you will be available on the Cancelled e-Tickets History (as a link to site) The refund amount due to you after cancellation will be credited back to the same account which you had used for booking the ticket.

                                  If by any reason you are unable to cancel your ticket on the website till the time of charting and also unable to perform the journey, please send a mail to us at the earliest giving the details of your claim .We will represent your case with the Railways Claims Wing. However since this is a long drawn-out process .if the user wishes to cancel his E-ticket, he can do so till the time of chart preparation for the train (which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night). Similarly these and any other claims/contingencies on this e-ticket may be conveyed to us at [protected]@irctc.co.in for processing. For any further assistance, please contact us at us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No.23345900 or mail us at [protected]@irctc.co.in.

                                  Enquiries about PNR status, accommodation availability, fare, arrival and departure are also available at *phone. '139'* for general public of Delhi, NCR, Punjab, Haryana, Himachal Pradesh, J&K, Uttar Pradesh, Rajasthan, Uttrakhand and Chandigarh with MTNL and BSNL as telecom service provider.

                                  General Manager (Operations),
                                  Indian Railway Catering and Tourism Corporation Ltd.
                                  2nd Floor, STC Building,
                                  (Jawahar Vyapar Bhawan), 1, Tolstoy Marg,
                                  New Delhi 110001.


                                  Note : In case of any problem, you are welcome to contact us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No. 23345900 or mail us at [protected]@irctc.co.in.


                                  Regards,
                                  IRCTC.

                                  IRCTC — refund of e-ticket PNR No 8510260600

                                  Sir,

                                  I canceled my 2nd ticket befor 2hr to start the train by E-mail, because it is e-ticket

                                  still i am not geting refund, its allready pass last five months.

                                  all details given as below.


                                  After Tel.talk on your tel number[protected] on 21/08/2008, i gain send this mail to you, so please take some action on this and reply.
                                  bipin h patel.
                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Sunday, August 17, 2008 1:16 PM
                                  Subject: Fw: Email From IRCTC


                                  Reminder 03

                                  please reply

                                  Thks

                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Wednesday, August 06, 2008 11:50 AM
                                  Subject: Fw: Email From IRCTC


                                  Reminder 02
                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: [protected]@irctc.co.in ; etickets
                                  Sent: Thursday, July 31, 2008 10:12 AM
                                  Subject: Fw: Email From IRCTC


                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Wednesday, July 30, 2008 3:54 PM
                                  Subject: Re: Email From IRCTC


                                  Only one ticket cancelled by online IRCTC that refund (Rs.1475.00) i'll alredy get but Still am not getting refund half of this ticket.
                                  It is canncelled befor one hr.to start the train, by e-mail. As per your reply it will take 90days. Now it is time up,

                                  Plaese see this matter and let me know.

                                  Regards,

                                  bipin h patel
                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: etickets
                                  To: [protected]@godrej.com
                                  Sent: Monday, April 21, 2008 11:32 AM
                                  Subject: Re: Email From IRCTC



                                  Dear Customer,
                                  Thanks for interest in our online reservation.

                                  Kindly note that an E ticket cancellation done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we forwarded to railways for the TDR process. Railways check all the matters and Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be decide what amount should be refund and this all process will take 90 days or more. Once the railways refunded your amount, we will credited to your same account.




                                  Regards,
                                  PANKAJ,
                                  [protected]@irctc.co.in
                                  www.irctc.co.in
                                  ----- Original Message -----
                                  From: care
                                  To: etickets
                                  Sent: Monday, April 21, 2008 10:30 AM
                                  Subject: Fw: Email From IRCTC



                                  Dear Sir,

                                  FYNA

                                  Thanks & Regards,
                                  Manoj
                                  [protected]@irctc.co.in
                                  www.irctc.co.in
                                  [protected]
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: [protected]@irctc.co.in
                                  Sent: Sunday, April 20, 2008 3:12 PM
                                  Subject: Fw: Email From IRCTC


                                  ***********************
                                  No virus was detected in the attachment no filename
                                  No virus was detected in the attachment no filename
                                  ***********-***********




                                  Epabx Room

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: [protected]@irctc.co.in
                                  Sent: Sunday, April 20, 2008 3:04 PM
                                  Subject: Fw: Email From IRCTC


                                  please cancelled this ticket because of it is not conformed

                                  PNR- No:[protected]

                                  Tr.Id no: [protected]

                                  please refund my amount to my credit card

                                  orignal detail as below.

                                  Epabx Room

                                  Ext 4000
                                  ----- Original Message -----
                                  From: [protected]@irctc.co.in
                                  To: [protected]@godrej.com
                                  Sent: Wednesday, April 09, 2008 8:01 AM
                                  Subject: Email From IRCTC





                                  Dear Customer,

                                  Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details are indicated below.
                                  Please take a printout of the Electronic Reservation Slip (ERS) OF YOUR TICKET FROM YOUR Booked Tickets History page .You will carry this printout along with the Original Photo Identity Card as mentioned in the ERS, while traveling. Both these will be examined by ticket checking staff on stations/trains for verification purpose.




                                  Click here to claim your Free Personal Accident Insurance worth INR 1, 00, 000.



                                  Booking details:
                                  PNR No [protected]
                                  Train No 2951 Train Name MUMBAI RAJDHANI
                                  From BCT To NDLS
                                  Date[protected] Class 3A
                                  Boarding Point BCT Reservation Upto NDLS
                                  Quota General

                                  S# Name Age Sex Seat/Berth Coach Status
                                  1 BIPIN H PATEL 43 Male 0000 WL 121
                                  2 LAL JOSEPH 42 Male 0000 WL 122
                                  Total Fare 00002990
                                  For cancellation of your ticket, please log in to your account, select the PNR of the ticket you wish to cancel and cancel your ticket on line. Cancellation of your e-Ticket is possible only on the website www.irctc.co.in, and is NOT possible on PRS Counters. Cancellation can be done till the time of chart preparation for the train which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night).
                                  You can cancel any of the passenger names from the list of passengers on this ticket without affecting the ticket as a whole, except the passenger who is carrying the Identification mentioned above. If this passenger 's journey has to be cancelled, you need to cancel the entire ticket and book a fresh ticket.

                                  For postponing/preponing/change of name/change of boarding point etc, these changes can be carried out from your account on www.irctc.co.in through a cancellation and fresh reservation process.

                                  Once you have cancelled your ticket, the fresh details and changes made by you will be available on the Cancelled e-Tickets History (as a link to site) The refund amount due to you after cancellation will be credited back to the same account which you had used for booking the ticket.

                                  If by any reason you are unable to cancel your ticket on the website till the time of charting and also unable to perform the journey, please send a mail to us at the earliest giving the details of your claim .We will represent your case with the Railways Claims Wing. However since this is a long drawn-out process .if the user wishes to cancel his E-ticket, he can do so till the time of chart preparation for the train (which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night). Similarly these and any other claims/contingencies on this e-ticket may be conveyed to us at [protected]@irctc.co.in for processing. For any further assistance, please contact us at us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No.23345900 or mail us at [protected]@irctc.co.in.

                                  Enquiries about PNR status, accommodation availability, fare, arrival and departure are also available at *phone. '139'* for general public of Delhi, NCR, Punjab, Haryana, Himachal Pradesh, J&K, Uttar Pradesh, Rajasthan, Uttrakhand and Chandigarh with MTNL and BSNL as telecom service provider.

                                  General Manager (Operations),
                                  Indian Railway Catering and Tourism Corporation Ltd.
                                  2nd Floor, STC Building,
                                  (Jawahar Vyapar Bhawan), 1, Tolstoy Marg,
                                  New Delhi 110001.


                                  Note : In case of any problem, you are welcome to contact us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No. 23345900 or mail us at [protected]@irctc.co.in.


                                  Regards,
                                  IRCTC.

                                  IRCTC — Refund Of E-Ticket Pnr No.8510260600

                                  Sir,

                                  I canceled my 2nd ticket befor 2hr to start the train by E-mail, because it is e-ticket

                                  still i am not geting refund, its allready pass last five months.

                                  all details given as below.


                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Thursday, August 21, 2008 1:00 PM
                                  Subject: Fw: Email From IRCTC



                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Thursday, August 21, 2008 12:57 PM
                                  Subject: Fw: Email From IRCTC


                                  After Tel.talk on your tel number[protected] on 21/08/2008, i gain send this mail to you, so please take some action on this and reply.
                                  bipin h patel.
                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Sunday, August 17, 2008 1:16 PM
                                  Subject: Fw: Email From IRCTC


                                  Reminder 03

                                  please reply

                                  Thks

                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Wednesday, August 06, 2008 11:50 AM
                                  Subject: Fw: Email From IRCTC


                                  Reminder 02
                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: [protected]@irctc.co.in ; etickets
                                  Sent: Thursday, July 31, 2008 10:12 AM
                                  Subject: Fw: Email From IRCTC


                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Wednesday, July 30, 2008 3:54 PM
                                  Subject: Re: Email From IRCTC


                                  Only one ticket cancelled by online IRCTC that refund (Rs.1475.00) i'll alredy get but Still am not getting refund half of this ticket.
                                  It is canncelled befor one hr.to start the train, by e-mail. As per your reply it will take 90days. Now it is time up,

                                  Plaese see this matter and let me know.

                                  Regards,

                                  bipin h patel
                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: etickets
                                  To: [protected]@godrej.com
                                  Sent: Monday, April 21, 2008 11:32 AM
                                  Subject: Re: Email From IRCTC



                                  Dear Customer,
                                  Thanks for interest in our online reservation.

                                  Kindly note that an E ticket cancellation done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we forwarded to railways for the TDR process. Railways check all the matters and Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be decide what amount should be refund and this all process will take 90 days or more. Once the railways refunded your amount, we will credited to your same account.




                                  Regards,
                                  PANKAJ,
                                  [protected]@irctc.co.in
                                  www.irctc.co.in
                                  ----- Original Message -----
                                  From: care
                                  To: etickets
                                  Sent: Monday, April 21, 2008 10:30 AM
                                  Subject: Fw: Email From IRCTC



                                  Dear Sir,

                                  FYNA

                                  Thanks & Regards,
                                  Manoj
                                  [protected]@irctc.co.in
                                  www.irctc.co.in
                                  [protected]
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: [protected]@irctc.co.in
                                  Sent: Sunday, April 20, 2008 3:12 PM
                                  Subject: Fw: Email From IRCTC


                                  ***********************
                                  No virus was detected in the attachment no filename
                                  No virus was detected in the attachment no filename
                                  ***********-***********




                                  Epabx Room

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: [protected]@irctc.co.in
                                  Sent: Sunday, April 20, 2008 3:04 PM
                                  Subject: Fw: Email From IRCTC


                                  please cancelled this ticket because of it is not conformed

                                  PNR- No:[protected]

                                  Tr.Id no: [protected]

                                  please refund my amount to my credit card

                                  orignal detail as below.

                                  Epabx Room

                                  Ext 4000
                                  ----- Original Message -----
                                  From: [protected]@irctc.co.in
                                  To: [protected]@godrej.com
                                  Sent: Wednesday, April 09, 2008 8:01 AM
                                  Subject: Email From IRCTC





                                  Dear Customer,

                                  Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details are indicated below.
                                  Please take a printout of the Electronic Reservation Slip (ERS) OF YOUR TICKET FROM YOUR Booked Tickets History page .You will carry this printout along with the Original Photo Identity Card as mentioned in the ERS, while traveling. Both these will be examined by ticket checking staff on stations/trains for verification purpose.




                                  Click here to claim your Free Personal Accident Insurance worth INR 1, 00, 000.



                                  Booking details:
                                  PNR No [protected]
                                  Train No 2951 Train Name MUMBAI RAJDHANI
                                  From BCT To NDLS
                                  Date[protected] Class 3A
                                  Boarding Point BCT Reservation Upto NDLS
                                  Quota General

                                  S# Name Age Sex Seat/Berth Coach Status
                                  1 BIPIN H PATEL 43 Male 0000 WL 121
                                  2 LAL JOSEPH 42 Male 0000 WL 122
                                  Total Fare 00002990
                                  For cancellation of your ticket, please log in to your account, select the PNR of the ticket you wish to cancel and cancel your ticket on line. Cancellation of your e-Ticket is possible only on the website www.irctc.co.in, and is NOT possible on PRS Counters. Cancellation can be done till the time of chart preparation for the train which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night).
                                  You can cancel any of the passenger names from the list of passengers on this ticket without affecting the ticket as a whole, except the passenger who is carrying the Identification mentioned above. If this passenger 's journey has to be cancelled, you need to cancel the entire ticket and book a fresh ticket.

                                  For postponing/preponing/change of name/change of boarding point etc, these changes can be carried out from your account on www.irctc.co.in through a cancellation and fresh reservation process.

                                  Once you have cancelled your ticket, the fresh details and changes made by you will be available on the Cancelled e-Tickets History (as a link to site) The refund amount due to you after cancellation will be credited back to the same account which you had used for booking the ticket.

                                  If by any reason you are unable to cancel your ticket on the website till the time of charting and also unable to perform the journey, please send a mail to us at the earliest giving the details of your claim .We will represent your case with the Railways Claims Wing. However since this is a long drawn-out process .if the user wishes to cancel his E-ticket, he can do so till the time of chart preparation for the train (which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night). Similarly these and any other claims/contingencies on this e-ticket may be conveyed to us at [protected]@irctc.co.in for processing. For any further assistance, please contact us at us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No.23345900 or mail us at [protected]@irctc.co.in.

                                  Enquiries about PNR status, accommodation availability, fare, arrival and departure are also available at *phone. '139'* for general public of Delhi, NCR, Punjab, Haryana, Himachal Pradesh, J&K, Uttar Pradesh, Rajasthan, Uttrakhand and Chandigarh with MTNL and BSNL as telecom service provider.

                                  General Manager (Operations),
                                  Indian Railway Catering and Tourism Corporation Ltd.
                                  2nd Floor, STC Building,
                                  (Jawahar Vyapar Bhawan), 1, Tolstoy Marg,
                                  New Delhi 110001.


                                  Note : In case of any problem, you are welcome to contact us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No. 23345900 or mail us at [protected]@irctc.co.in.


                                  Regards,
                                  IRCTC.
                                  Sir,
                                  I canceled my 2nd ticket on same day of journy befor start the train by e-mail because it is e-ticket.

                                  Still I am not geting refund from irctc of last five months.

                                  All Details given below


                                  After Tel.talk on your tel number[protected] on 21/08/2008, i gain send this mail to you, so please take some action on this and reply.
                                  bipin h patel.
                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Sunday, August 17, 2008 1:16 PM
                                  Subject: Fw: Email From IRCTC


                                  Reminder 03

                                  please reply

                                  Thks

                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Wednesday, August 06, 2008 11:50 AM
                                  Subject: Fw: Email From IRCTC


                                  Reminder 02
                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: [protected]@irctc.co.in ; etickets
                                  Sent: Thursday, July 31, 2008 10:12 AM
                                  Subject: Fw: Email From IRCTC


                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Wednesday, July 30, 2008 3:54 PM
                                  Subject: Re: Email From IRCTC


                                  Only one ticket cancelled by online IRCTC that refund (Rs.1475.00) i'll alredy get but Still am not getting refund half of this ticket.
                                  It is canncelled befor one hr.to start the train, by e-mail. As per your reply it will take 90days. Now it is time up,

                                  Plaese see this matter and let me know.

                                  Regards,

                                  bipin h patel
                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: etickets
                                  To: [protected]@godrej.com
                                  Sent: Monday, April 21, 2008 11:32 AM
                                  Subject: Re: Email From IRCTC



                                  Dear Customer,
                                  Thanks for interest in our online reservation.

                                  Kindly note that an E ticket cancellation done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we forwarded to railways for the TDR process. Railways check all the matters and Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be decide what amount should be refund and this all process will take 90 days or more. Once the railways refunded your amount, we will credited to your same account.




                                  Regards,
                                  PANKAJ,
                                  [protected]@irctc.co.in
                                  www.irctc.co.in
                                  ----- Original Message -----
                                  From: care
                                  To: etickets
                                  Sent: Monday, April 21, 2008 10:30 AM
                                  Subject: Fw: Email From IRCTC



                                  Dear Sir,

                                  FYNA

                                  Thanks & Regards,
                                  Manoj
                                  [protected]@irctc.co.in
                                  www.irctc.co.in
                                  [protected]
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: [protected]@irctc.co.in
                                  Sent: Sunday, April 20, 2008 3:12 PM
                                  Subject: Fw: Email From IRCTC


                                  ***********************
                                  No virus was detected in the attachment no filename
                                  No virus was detected in the attachment no filename
                                  ***********-***********




                                  Epabx Room

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: [protected]@irctc.co.in
                                  Sent: Sunday, April 20, 2008 3:04 PM
                                  Subject: Fw: Email From IRCTC


                                  please cancelled this ticket because of it is not conformed

                                  PNR- No:[protected]

                                  Tr.Id no: [protected]

                                  please refund my amount to my credit card

                                  orignal detail as below.

                                  Epabx Room

                                  Ext 4000
                                  ----- Original Message -----
                                  From: [protected]@irctc.co.in
                                  To: [protected]@godrej.com
                                  Sent: Wednesday, April 09, 2008 8:01 AM
                                  Subject: Email From IRCTC





                                  Dear Customer,

                                  Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details are indicated below.
                                  Please take a printout of the Electronic Reservation Slip (ERS) OF YOUR TICKET FROM YOUR Booked Tickets History page .You will carry this printout along with the Original Photo Identity Card as mentioned in the ERS, while traveling. Both these will be examined by ticket checking staff on stations/trains for verification purpose.




                                  Click here to claim your Free Personal Accident Insurance worth INR 1, 00, 000.



                                  Booking details:
                                  PNR No [protected]
                                  Train No 2951 Train Name MUMBAI RAJDHANI
                                  From BCT To NDLS
                                  Date[protected] Class 3A
                                  Boarding Point BCT Reservation Upto NDLS
                                  Quota General

                                  S# Name Age Sex Seat/Berth Coach Status
                                  1 BIPIN H PATEL 43 Male 0000 WL 121
                                  2 LAL JOSEPH 42 Male 0000 WL 122
                                  Total Fare 00002990
                                  For cancellation of your ticket, please log in to your account, select the PNR of the ticket you wish to cancel and cancel your ticket on line. Cancellation of your e-Ticket is possible only on the website www.irctc.co.in, and is NOT possible on PRS Counters. Cancellation can be done till the time of chart preparation for the train which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night).
                                  You can cancel any of the passenger names from the list of passengers on this ticket without affecting the ticket as a whole, except the passenger who is carrying the Identification mentioned above. If this passenger 's journey has to be cancelled, you need to cancel the entire ticket and book a fresh ticket.

                                  For postponing/preponing/change of name/change of boarding point etc, these changes can be carried out from your account on www.irctc.co.in through a cancellation and fresh reservation process.

                                  Once you have cancelled your ticket, the fresh details and changes made by you will be available on the Cancelled e-Tickets History (as a link to site) The refund amount due to you after cancellation will be credited back to the same account which you had used for booking the ticket.

                                  If by any reason you are unable to cancel your ticket on the website till the time of charting and also unable to perform the journey, please send a mail to us at the earliest giving the details of your claim .We will represent your case with the Railways Claims Wing. However since this is a long drawn-out process .if the user wishes to cancel his E-ticket, he can do so till the time of chart preparation for the train (which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night). Similarly these and any other claims/contingencies on this e-ticket may be conveyed to us at [protected]@irctc.co.in for processing. For any further assistance, please contact us at us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No.23345900 or mail us at [protected]@irctc.co.in.

                                  Enquiries about PNR status, accommodation availability, fare, arrival and departure are also available at *phone. '139'* for general public of Delhi, NCR, Punjab, Haryana, Himachal Pradesh, J&K, Uttar Pradesh, Rajasthan, Uttrakhand and Chandigarh with MTNL and BSNL as telecom service provider.

                                  General Manager (Operations),
                                  Indian Railway Catering and Tourism Corporation Ltd.
                                  2nd Floor, STC Building,
                                  (Jawahar Vyapar Bhawan), 1, Tolstoy Marg,
                                  New Delhi 110001.


                                  Note : In case of any problem, you are welcome to contact us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No. 23345900 or mail us at [protected]@irctc.co.in.


                                  Regards,
                                  IRCTC.

                                  IRCTC — Refund of cancellation

                                  This is all history fo cancellation, Still I am not geting the refund affter Five months

                                  Plaese Help.

                                  Bipin H Patel




                                  Sir,
                                  As per your record my second refund (1475.00)
                                  is deposited on my card is on 30 Aug 2008.

                                  but still my refund is not deposit, i conformed with my bank.

                                  Plaese do the need full.

                                  bipin h patel.



                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: [protected]@godrej.com
                                  Sent: Tuesday, August 26, 2008 10:38 AM
                                  Subject: Fw: Email From IRCTC



                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Thursday, August 21, 2008 1:00 PM
                                  Subject: Fw: Email From IRCTC



                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Thursday, August 21, 2008 12:57 PM
                                  Subject: Fw: Email From IRCTC


                                  After Tel.talk on your tel number[protected] on 21/08/2008, i gain send this mail to you, so please take some action on this and reply.
                                  bipin h patel.
                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Sunday, August 17, 2008 1:16 PM
                                  Subject: Fw: Email From IRCTC


                                  Reminder 03

                                  please reply

                                  Thks

                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Wednesday, August 06, 2008 11:50 AM
                                  Subject: Fw: Email From IRCTC


                                  Reminder 02
                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: [protected]@irctc.co.in ; etickets
                                  Sent: Thursday, July 31, 2008 10:12 AM
                                  Subject: Fw: Email From IRCTC


                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: etickets ; [protected]@irctc.co.in
                                  Sent: Wednesday, July 30, 2008 3:54 PM
                                  Subject: Re: Email From IRCTC


                                  Only one ticket cancelled by online IRCTC that refund (Rs.1475.00) i'll alredy get but Still am not getting refund half of this ticket.
                                  It is canncelled befor one hr.to start the train, by e-mail. As per your reply it will take 90days. Now it is time up,

                                  Plaese see this matter and let me know.

                                  Regards,

                                  bipin h patel
                                  Epabx Room,

                                  Ext 4000
                                  ----- Original Message -----
                                  From: etickets
                                  To: [protected]@godrej.com
                                  Sent: Monday, April 21, 2008 11:32 AM
                                  Subject: Re: Email From IRCTC



                                  Dear Customer,
                                  Thanks for interest in our online reservation.

                                  Kindly note that an E ticket cancellation done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we forwarded to railways for the TDR process. Railways check all the matters and Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be decide what amount should be refund and this all process will take 90 days or more. Once the railways refunded your amount, we will credited to your same account.




                                  Regards,
                                  PANKAJ,
                                  [protected]@irctc.co.in
                                  www.irctc.co.in
                                  ----- Original Message -----
                                  From: care
                                  To: etickets
                                  Sent: Monday, April 21, 2008 10:30 AM
                                  Subject: Fw: Email From IRCTC



                                  Dear Sir,

                                  FYNA

                                  Thanks & Regards,
                                  Manoj
                                  [protected]@irctc.co.in
                                  www.irctc.co.in
                                  [protected]
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: [protected]@irctc.co.in
                                  Sent: Sunday, April 20, 2008 3:12 PM
                                  Subject: Fw: Email From IRCTC


                                  ***********************
                                  No virus was detected in the attachment no filename
                                  No virus was detected in the attachment no filename
                                  ***********-***********




                                  Epabx Room

                                  Ext 4000
                                  ----- Original Message -----
                                  From: Epabx Room
                                  To: [protected]@irctc.co.in
                                  Sent: Sunday, April 20, 2008 3:04 PM
                                  Subject: Fw: Email From IRCTC


                                  please cancelled this ticket because of it is not conformed

                                  PNR- No:[protected]

                                  Tr.Id no: [protected]

                                  please refund my amount to my credit card

                                  orignal detail as below.

                                  Epabx Room

                                  Ext 4000
                                  ----- Original Message -----
                                  From: [protected]@irctc.co.in
                                  To: [protected]@godrej.com
                                  Sent: Wednesday, April 09, 2008 8:01 AM
                                  Subject: Email From IRCTC





                                  Dear Customer,

                                  Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details are indicated below.
                                  Please take a printout of the Electronic Reservation Slip (ERS) OF YOUR TICKET FROM YOUR Booked Tickets History page .You will carry this printout along with the Original Photo Identity Card as mentioned in the ERS, while traveling. Both these will be examined by ticket checking staff on stations/trains for verification purpose.




                                  Click here to claim your Free Personal Accident Insurance worth INR 1, 00, 000.



                                  Booking details:
                                  PNR No [protected]
                                  Train No 2951 Train Name MUMBAI RAJDHANI
                                  From BCT To NDLS
                                  Date[protected] Class 3A
                                  Boarding Point BCT Reservation Upto NDLS
                                  Quota General

                                  S# Name Age Sex Seat/Berth Coach Status
                                  1 BIPIN H PATEL 43 Male 0000 WL 121
                                  2 LAL JOSEPH 42 Male 0000 WL 122
                                  Total Fare 00002990
                                  For cancellation of your ticket, please log in to your account, select the PNR of the ticket you wish to cancel and cancel your ticket on line. Cancellation of your e-Ticket is possible only on the website www.irctc.co.in, and is NOT possible on PRS Counters. Cancellation can be done till the time of chart preparation for the train which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night).
                                  You can cancel any of the passenger names from the list of passengers on this ticket without affecting the ticket as a whole, except the passenger who is carrying the Identification mentioned above. If this passenger 's journey has to be cancelled, you need to cancel the entire ticket and book a fresh ticket.

                                  For postponing/preponing/change of name/change of boarding point etc, these changes can be carried out from your account on www.irctc.co.in through a cancellation and fresh reservation process.

                                  Once you have cancelled your ticket, the fresh details and changes made by you will be available on the Cancelled e-Tickets History (as a link to site) The refund amount due to you after cancellation will be credited back to the same account which you had used for booking the ticket.

                                  If by any reason you are unable to cancel your ticket on the website till the time of charting and also unable to perform the journey, please send a mail to us at the earliest giving the details of your claim .We will represent your case with the Railways Claims Wing. However since this is a long drawn-out process .if the user wishes to cancel his E-ticket, he can do so till the time of chart preparation for the train (which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night). Similarly these and any other claims/contingencies on this e-ticket may be conveyed to us at [protected]@irctc.co.in for processing. For any further assistance, please contact us at us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No.23345900 or mail us at [protected]@irctc.co.in.

                                  Enquiries about PNR status, accommodation availability, fare, arrival and departure are also available at *phone. '139'* for general public of Delhi, NCR, Punjab, Haryana, Himachal Pradesh, J&K, Uttar Pradesh, Rajasthan, Uttrakhand and Chandigarh with MTNL and BSNL as telecom service provider.

                                  General Manager (Operations),
                                  Indian Railway Catering and Tourism Corporation Ltd.
                                  2nd Floor, STC Building,
                                  (Jawahar Vyapar Bhawan), 1, Tolstoy Marg,
                                  New Delhi 110001.


                                  Note : In case of any problem, you are welcome to contact us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No. 23345900 or mail us at [protected]@irctc.co.in.


                                  Regards,
                                  IRCTC.
                                  sir i have booked the ticket on[protected] through e ticket.
                                  i got the pnr number [protected], andTransaction ID [protected], all but i cont get the coach number and also the bearth number.the jurney date will be[protected]. from hyderabad to akividu.
                                  i am requesting u to set the full details about this.
                                  Dear Sir,
                                  I have booked my ticket thorugh IRCTC Pune to Pulgaon. I want to cancled it because my jurnery date is changed so that plese it will be cancled. I have farget my user id & passward of IRCTC so kindly help me its urgent.
                                  Details of ticket is
                                  Jurnery date-26/10/08
                                  PNR No.-[protected]
                                  Transiation No-[protected]
                                  Pune to Pulgaon (Maharashtra Exp)

                                  Please do the needfull
                                  Thanking You,
                                  Mr Ravindra Bakale
                                  [protected]@rediffmail.com
                                  Hi GM(IRCTC),

                                  ur e-ticketing services are good, however ur e-ticket refund service is pathetic.

                                  e-ticket detail which has been cancelled, but i haven't received my money back.

                                  Transaction ID-[protected]
                                  PNR no-[protected]
                                  Train no and name:-2975/Jaipur Express
                                  Date of Journey-25-oct-2008
                                  class-2a

                                  Date of Booking :-08-Sept-2008

                                  please do needfull..

                                  regards
                                  Tanuj sharma
                                  [protected]
                                  Due to some urgent work I am unable to travel. I am giving below the details of my ticket, Kindly canall the ticket anf refund money as per rules & regulation

                                  Name: Satish. C.Dhyani
                                  PNR NO: [protected]
                                  PAN CARD NO-ABSPD7104R
                                  Train No & Name: 2306/Rajdhani Express
                                  New Delhi to Howran Jn
                                  Date of Travelling: 07.11.2008
                                  sir it is very regret to say that my client is a senior citizen but he couldnot got the facility of inside lowerberth on 07/04/2009 in darjeelingmail. he will board from sealdah andthe berth is reservedupto newjalpaiguri .so please try to arrange the same. he is taller and old so he is facing lots of problem during his journey. i think you people will not deprive me. thank you.
                                  Sir,

                                  I am given to understand that On 19.10. 08 a debit is shown to my a/c of Rs.1334/-(EMI PRINCIPAL-IRCTC, but sir, I have already paid the amount vide ICICI BANK ch.no.502955 for Rs.1300/- still my credit card account was debited thrice on 19.11.08, 19.12.08 & 19.01.09 by an amont of Rs.444=53. Why it is so, most humbly I would like to know how to resolve this matter.
                                  Kindly help.

                                  Yours faithfully,
                                  prakash d karnik
                                  my pnr no is [protected] plz tell me my status
                                  sir, i did not trevaled at the date of 09.02.2009 my journy oso i want to cancealled my reeservation ticket and plz refundmy remened money .
                                  manoj sharma
                                  train no :- 1709
                                  PNR NO :[protected]
                                  TRANS ID :- [protected]
                                  thanking you .
                                  i got reservation 8aug2008 and canseld on same date but till now i am not getting remaning money
                                  plese give me my remaning money
                                  pnr no[protected]
                                  from pipariya to banglore cy
                                  train no 2296 sanghmittra exp
                                  transaction id [protected]
                                  i got reservation 8aug2008 and canseld on same date but till now i am not getting remaning money
                                  plese give me my remaning money and take some strict action shopkeepr
                                  pnr no[protected]
                                  from pipariya to banglore cy
                                  train no 2296 sanghmittra exp
                                  transaction id [protected]
                                  my mobile no [protected], [protected]
                                  e maedile sarvesh.[protected]@gmale.com
                                  I WANT TO CHANGE PASSWARD IN IRCTC.
                                  PLEASE DO THE NEEDFUL.
                                  REGARDS,
                                  PRAFULL MANE
                                  pnr no [protected]
                                  I am IRCTC authorised Railway e-ticket franchisee (ITZC 1216}. I have already booked a railway e- ticket on 05 Jan 09 for DELDI to ABU ROAD to travel on 2916 ASHRAM EXP, date of departure 21MARCH 09 class sleeper, This ticket paid through itz card.There was total six members.I want to make cancellation only one member V.K. SABITRI F-72. T.I.D.- [protected], and P.N.R.- [protected]. My login I.D.ITZC 1216, AWASTHI COMMUNICATION PVT. LTD. email- awasthi.[protected]@yahoo.in..So please make part cancellation as early as possible...Thanks
                                  Kindly note that i cancelled my e-ticket yesterday[protected] ;pnr no:: [protected], before 24 hrs,
                                  and another ticket with pnr no:: [protected] today, before chart preparation.
                                  but have not recieved the refund amount.
                                  please look into the matter urgently.
                                  I would like to mail a few suggestions about catering on pantry cars in trains which are operated by IRCTC.Which is the email id in which I should send my mail.Pls leet me know.Thanks
                                  R.SRIDHAR
                                  sir pls cancled ticket id [protected] confirm 0c3 0045
                                  sir, plz canel my e- ticket pnr no.[protected].s8/0052/confirm. date of journey01/0/09.no. of passenger 01.
                                  sir.plz.cancel my e-ticket pnrno. [protected].S1/0052/CONFIRM.Date of journey 01/05/09.no.of passanger 01.
                                  PNR NO [protected]
                                  Three tickets booked from Trichy to Trivandrum for the journey 11.06.2009, out of which first person gotconfirmed. Refund in respect of balance two passengers not credited to my account till date.Necessary orders may kindly taken to credit the amount to my SB account

                                  Yours faithfully
                                  Mary Kurien
                                  Refund systum of E tickets is worst. you do not know to whom you shold approach finally to get refund.If any body from IRCTC reads it and can improve. Please act. see below
                                  TDR Details
                                  Transaction Details
                                  PNR Number [protected] Booked On[protected]
                                  Transaction ID [protected] Ticket Type eticket
                                  Class CC Internet Service Charge Rs 20.00
                                  Date Of Journey 30/12/2008 Ticket Charge Rs 570.00
                                  Bank ICICI Total Rs 590.00
                                  Train No 2002 Railway Zone WCR
                                  From Station GWALIOR(GWL) IRCTC Zone Chief Regional Manager/ Western Zone (IRCTC) Bhopal
                                  To Station BHOPAL JN(BPL) Quota General

                                  Ticket Details
                                  S# Name Age Sex Coach Seat Res-Status
                                  1 S K AGRAWAL 44 Male C6 0064 Booked



                                  Reason For TDR : Train Late More Than Three Hou
                                  rs.
                                  TDR Status : Admin Approved
                                  Reference No : ekt[protected]
                                  TDR Filing Date : 01-Jan-2009
                                  Refund Status : Refund under Process
                                  Refund Date : Not Available
                                  Refund Amount : Rs.0.00
                                  Sir,

                                  I booked my ticket through e-ticket on 22.08.2009 I got the wating list in general quota.
                                  form VSKP to NZM I got PNR number is [protected] and Transaction number is
                                  [protected] plese cancled my ticket in general . I have allredy booked in tatka

                                  I request you to Refund this amount.


                                  Name : DORA BABU
                                  PNR no : [protected]
                                  Transiation no: [protected]
                                  VISHAKAPATUM TO NIZAMMUDDIN
                                  Date of Travelling :[protected]
                                  I have booked a e- ticket on on 2nd, sep, 2009. By mistake i click on female Gender instead of male, so pls tell me how can i change my gender in e-ticket.

                                  Thanks
                                  Sasanka patra
                                  [protected]

                                  SR.CITIZEN — e-Ticket Change in Name REFUSED

                                  I am a Sr.Citizen intended to travel from NDLS to SDAH on e-Tickets (Trans. ID.[protected], PNR No.[protected]) with Mosumi Pramanik(39) in 2660 DURONTO EXP on 16 Oct. 2009; But my said daughter having been indisposed is unable to accompany me, instead her son Sheersh Pramanik(12) would travel with me. I , therefore, went to CRS-Gurgaon for Change in Name, submitting required papers/documents i.e. Printout of e-Ticket, Photo I-Card, Blood Relation Proof, Application/Requisition etc. But to utter surprise, Mr. Singh sitting on the chair of CRS-Gurgaon reurned my said papers saying "No Change in Name possible on e-Tickets.....on my several request he told me to......"Go to higher authority, I dont mind" or words to that effect. I submitted my displeasure to "[protected]@irctc.co.in" but of futile result. May I please be guided what and where to go for remedy. Please confirm on my e-mail. Regards.
                                  to,
                                  care of railways

                                  sir,
                                  i want to details of my cancelled ticket.
                                  this pnr no. is [protected]. and i have been cancelled my ticket[protected].
                                  but my balance is not refund.
                                  thanks.
                                  I would like to refer my transection no.[protected] dated12.9.2009 which could not materise/failed, but an amount of Rs547/-have been debited from account. The same has not been refunded uptill now. Please check it out and arrange to credit the amount to my account.

                                  ML Batra
                                  28.10.2009
                                  I am not cancelled e -ticket, what is my PNR status-[protected], so you give me
                                  dear sir
                                  i am planning to book my e ticket on 18 november 2009 from delhi to jodhpur in 2nd ac train no.4059
                                  through sbi e banking .Myaccount is in jnu branch new delhi
                                  as par sbi reference no.[protected]IG3337656 the amt have been transfered to [protected] on the same time.
                                  meanwhilw your system stop to work and my ticket was not printed.but the money have been transfered to you
                                  so kindly refund my money and oblige
                                  yours
                                  prof. rambuxjat
                                  Dear sir,
                                  I have done my reservation to latur on 04.12.09 having PNR NO. [protected] But i have forgot to take the printout of that ticket and that ticket was booked from other user id . So can u send me the ticket on my above mention mail. id

                                  Regards
                                  Jeevan Jadhav
                                  [protected]
                                  Transaction i.d. no.[protected] p.n.r. no.[protected]
                                  .. [protected] .. [protected]
                                  .. [protected] .. [protected]
                                  .. [protected] .. [protected]
                                  REFUND FOR ABOVE MENTIONED CANCELLED TICKETS HAVE NOT YET RECEIVED. PLS DO THE NEEDFUL.

                                  REGARDS
                                  M SIVADASAN
                                  I fill my gender incorrect so how could i make it correct in e-ticket
                                  By mistake if any body click on male gender instead of female in e- ticket, how can he
                                  correct it.
                                  Dear sir,
                                  i want to cancell 1passenger ticket out of 2passenger .
                                  ticket Datiale
                                  PNR NO. -[protected]
                                  T.ID -[protected]
                                  TRAIN NO. 0996
                                  (JP TO SC)
                                  JOURNEY DATE -03JULY2010
                                  KINDLY SEND MY MONEY AS EARLY AS POSSIBLE.
                                  WITH REGARDS
                                  Dear sir

                                  I book a ticke from Kacheguda to Bangalore PNR No [protected]

                                  My Daughter Name M BHAVITHA Age 20, Sex Female

                                  My Daughter miss the train today so please cancaled the ticket please and refund amount to my account please
                                  Dear Sir - I have Booked a ticket PNR No.[protected] from your Irctc online Booking Site on[protected]
                                  but i have canceled ticket on[protected] but tiil date i am not received refund amount in my Axis Bank a/c kindly help me
                                  By mistake i click on female Gender instead of male, so pls tell me how can i change my gender in e-ticket.
                                  would like to refer my transection no.[protected] dated21.910.2011 which could not materise/failed, but an amount of Rs467/-have been debited from account. The same has not been refunded uptill now. Please check it out and arrange to credit the amount to my account.
                                  to whom ever it concerns,
                                  i tried to book tickets through irctc yesterdar (24/11/2012)all went through well except when payment was in progress. the session expired and the ticket was not provided. so made a second booking for the same ticket. and every thing went well after nearly 2 hours on the net. but i came to know that the irctc has been paid twice for one ticket.instead of being paid Rs 500/-they have been paid Rs 1000/-. now from whom or from where do i get the amount back?

                                  krish_142 in this ID Not shown in TATKAL Portal

                                  My irctc e.ticket book id is krish_142 in this ID Not shown in TATKAL Portal only e booking is available hence i requist please up date tathkal booking availability

                                  I tried booking 5 times during Tatkal

                                  Transaction money it taken 3 times from savings account + 2 times from credit card Irctc site rejects it consistently even when the tatkal ticket is avilable Please let me know the procedure to file a complaint on this
                                  Helpful
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                                    G
                                    Girish Nambiar
                                    from Bengaluru, Karnataka
                                    Sep 1, 2008
                                    Resolved
                                    Report
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                                    Resolved

                                    To

                                    General Manager/Operations,
                                    Indian Railway Catering & Tourism Corporation,
                                    9th Floor, Bank of Baroda Building,
                                    16 Parliament Street,
                                    New Delhi - 110 001.

                                    I have an issue in the website where I cannot access my booked tickets. It shows Unable to Retrieve Due to Communication Failure. I have called up IRCTC help desk lot of times and still do not have the issue resolved. They advised few steps which I followed, but of no use. Still it shows the same problem. I spoke to one Mr. Chetan Anand, who was supposed to get back to me with the solution. But till date nobody has resolved it.

                                    Can you please look into this.

                                    Regards

                                    Girish Nambiar
                                    [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    IRCTC booked tickets history is not available/cannot be accessed.

                                    IRCTC — Tickets retrieving

                                    Booked 3 tickets through IRCTC website on 28.01.2009 in the ID of sravya_94 with a password: of littleangel. During registrationan e-mail ID of [protected]@yahoo.co.in was feeded instead of [protected]@yahoo.co.in. Due to which I could not get any confirmation of tickets. On reopening the website with ID of sravya_94, the password is not being accepted and hence the tickets whatever booked could not be retrieved. I have to travel on 30.01.2009 for which I have no option but for booking new tickets once again.
                                    I am hereby giving the details of money transaction against the tickets booking through SBI online banking.
                                    1) [protected] IG054S4786 - Rs. 735
                                    2) [protected] IG[protected] Rs. 735
                                    3) [protected] IG[protected] Rs. 901


                                    Kindly help me in retrieving the tickets with PNR Nos. to the correct e-mail ID [protected]@yahoo.co.in or to [protected]@yahoo.co.in.

                                    Your prompt action in this regard is highly appreciated.
                                    Even I could not retrieve the booked tickets or booked tickets history. Can respective team from irctc reply how to access the confirmed ticket history. I need to take the print out to travel.

                                    IRCTC — unable to see status of ticket , cancelled

                                    Irctc is so bad that i am unable to see my booked tickets,

                                    In staright words, left hand side of the columm is invisible and instead of all the options that used to come earlier at the left hand side of the website, now there is a advertisement coming,

                                    Can these untrusty employees of the government, answer this question that why this is happening.

                                    This is so frustrating, but this is our INDIA, everything is acceptable in this country.

                                    I know I am writing this complaint, but one has the time to lookafter this and provide solution, this is somewhat our INDIA's government organization is made up.

                                    No cheers for india government organization .
                                    Same issue being faced by me
                                    I too am not able to retrieve my booked ticket on 6305 (on 22-3-09) Cannanore Express.
                                    Details of my waitlisted ticket on 6306 (on 22-3-09) has been e-mailed to me and so
                                    the PNR number of this ticket is available to me. I did note down the PNR
                                    # as I was able to find the tickets in "booked tickets history" page earlier and
                                    so was hoping to get it from there. But, I don't find any such link now on the
                                    page that opens after logging in.

                                    It will be helpful if the details of the confirmed tickets is also e-mailed.
                                    I tried looking for updated passengers-list online. This too is not available.

                                    I have written to customer-care and awaiting reply.
                                    I did not note down the PNR No., expecting to find it in the booked tickets history page.

                                    I wrote, " I did note down " in the above comment. This is a correction. Thank you.
                                    im unable to access booked tickets. can u please help me by sending the tickets to the above email id.
                                    as soon as possible
                                    kindly oblige.
                                    T.R. Kashyappan
                                    I have booked some tickets from my irctc account mani_apr7. I am not able to retrieve those tickets booked by me. Can you pls. help me out. Its very urgent.
                                    Dear sir,
                                    i am getting very much frustrated about irctc website.since from
                                    last 10 days i have been tried to book eticket through irctc, but not able to
                                    proceeds.every is going fine in my PC, when make payment option is coming
                                    then ON LINE RESERVATION ERROR display on my pc.i have send mail
                                    to [protected]@irctc.co.in but still now i have been suffering with this problem.so please
                                    suggest what i will do with this problem.
                                    thanking you
                                    i cannot access my booked ticket.
                                    i was pllaning my ticket on the name o[censored].S.Giri from dadar to nashikroad on 7.5.09, for Panchavati express The payment made by me through SBI ATM.meanwhile server link was breaked.Amount is deducted but ticket is not generated.Please kindly arrange my ticket.My mobile No. [protected] Please treat it urgent.
                                    Dear sir
                                    The general manager
                                    IRCTC
                                    New delhi

                                    Dear Sir
                                    Due to fail of ticket booking My money is deducted by your IRCTC web site
                                    But Not refund and in my Web page there are no any novigation menu to check anything how i check my
                                    refund status and cancellation ticket .

                                    thanks

                                    lakhi patar
                                    [protected]
                                    Even I am unable to retrieve my booked tickets since there is no navigation bar on the left side from where i can access the booked tickets history.
                                    Unable to retrieve Booked Tickets
                                    To

                                    General Manager/Operations,
                                    Indian Railway Catering & Tourism Corporation,
                                    9th Floor, Bank of Baroda Building,
                                    16 Parliament Street,
                                    New Delhi - 110 001.

                                    I am having an issue in irctc website, where I cannot view my booked tickets.

                                    Kindly solve this issue and help us.

                                    Regards
                                    Sivanathan.N

                                    irctc booked ticket — not able to retrieve my booked ticket

                                    Sir,

                                    This is to bring into your notice that I havealready booked my ticket, but due to maintenance in th site I am not able to take out the print out for the same

                                    Please tell the way out & kindly do the needful ASAP as my Dad hasto leave on 31st

                                    Two tickets are booked for him for 31stAug & 1stSep.

                                    His name is Mr Vinay Kumar

                                    IRCTC — Unable to retrieve Booked Ticket

                                    I have no words to explain the poor performance of Indian Railways Reservation Portal (IRCTC). I have booked a returning ticket from Mathura to Allahabad on 19th Sept. 2009 and I am trying to see my booked ticket from Booked Ticket option but IRCTC did not show complete icons of Plan my Travel. therefore I am unable to retrieve booked ticket. This web site of IRCTC is very bad.

                                    Shashwat Shukla
                                    [protected]
                                    To,

                                    General Manager/Operations,
                                    Indian Railway Catering & Tourism Corporation,
                                    9th Floor, Bank of Baroda Building,
                                    16 Parliament Street,
                                    New Delhi - 110 001.

                                    i have a issue to put forward regarding the retrievement of booked tickets for the website.The problem is that i am unable to get a printout of my booked tickets nor any other service from the website apart from getting my tickets booked.
                                    efforts were made to resolve this issue with the customer care, but all of them went in vain.i hope that some action would be surely taken by you in making the situation better.
                                    To,

                                    General Manager/Operations,
                                    Indian Railway Catering & Tourism Corporation,
                                    9th Floor, Bank of Baroda Building,
                                    16 Parliament Street,
                                    New Delhi - 110 001.

                                    i have a issue to put forward regarding the retrievement of booked tickets from the website.The problem is that i am unable to get a printout of my booked tickets nor any other service from the website apart from getting my tickets booked.
                                    Efforts were made to resolve this issue with the customer care, but all of them went in vain.i hope that some action would surely be taken by you in making the situation better.
                                    regards,
                                    rammohan.
                                    Dear sir,

                                    I have booked a ticket on 6th Oct09 under pnr[protected]
                                    bu i am unable to retrive the ticket in the booked ticket history. Can you email it to me in my above email address.

                                    Thanks.

                                    Gaurav varma
                                    [protected]
                                    Hello,

                                    Please follow this link to get to your booked tickets history.

                                    http://www.railtourismindia.com/cancellation.html

                                    Login with your irctc login

                                    Here you can Get PNR Status, Print E-Ticket, Cancel E-tickets,

                                    Enjoy !!!

                                    Regards,
                                    Mitesh
                                    e ticket booked to be print as i travelled 11.10.9
                                    unable to retrieve e ticket
                                    Hi,

                                    I have booked one ticket of Pune-Nanded Express the journey date is 14 Oct 2009.

                                    The journey date has came now I want to print my ticket,
                                    but When I tied to retrieve the ticket its not showing any history regarding Booked Tickets.

                                    I dont know whats going I am having my Trans Id and PNR with me.

                                    Tell me urgently what should I do?
                                    Unable to retrieve due to communication failure.

                                    we are not boking train ticket at a time of filing form
                                    Hi,
                                    I have booked railway tickets a few days back. I want to view the booking history for all the tickets and print them. Please help me out with the same.
                                    Thank you.

                                    Kanchan
                                    I was trying to book my ticket from my irctc account "sanju bhai" on 23.11.09 in the name of Sanjeev Aswal on the train no. 4120, ddn - kgm exp.of 11.12.09. all the process run good, payment made by me through SBI debit card, meanwhile swerver link was break out. an amount of Rs.184/- was debited from my a/c but ticket print option was not gerated. then next day on 24.1`1.09 I have booked same fresh ticket once again, whiuch I have booked and print sucsessfully and make payment from my same SBI debit card. Now matter is that I want to cancel my earlier day(23.11.09) booked ticket but I am unable to retrieve any details of the ticket due to link failure. kindly solve the issue as an early please. my cotact no.is [protected]
                                    urgently plz solv the problem of booked history(donn't showing on home page).it is bad ...very bad
                                    for irctc.
                                    Dear Sir,

                                    I have made a booking on 01/12/2009 (E - Ticket - transaction ID - [protected], PNR - [protected]). You are requested to send the ticket on my E - Mail address to enable me to take a printout of the same.

                                    Thanks...
                                    I booked the ticket for the journey from MAS to TRVL on 22nd Jan 2010, PNR:[protected] on Booked Date:[protected]. Today morning the PNR Status was RAC 2. But now when I checked the status, it has changed to RAC 22. How this happens?
                                    Unable to view the home page/ booked history. My journey is tomorrow and want to take a printout of my e-ticket. pls help on priority.

                                    Thanks & Regards,
                                    Kiruthika
                                    can you tell me what is the use of posting complaints here!!! i cannot see any answers in this page
                                    To

                                    General Manager/Operations,
                                    Indian Railway Catering & Tourism Corporation,
                                    9th Floor, Bank of Baroda Building,
                                    16 Parliament Street,
                                    New Delhi - 110 001.

                                    I have an issue in the website where I cannot retrieve a new password. I have used forgot option functionality from irctc website many times but didn’t receive any password in mailbox. I have called up IRCTC help desk lot of times and still do not have the issue resolved. They told me that there are going to send a mail but not yet done.

                                    I have a booking by tomorrow. Please do the needful. If I don’t get print out I won’t be able to board the train.


                                    Regards
                                    Mayank
                                    Do check the website: http://ruzbeh.info/?p=197

                                    It has a solution to your problem of printing immediately etc. etc.

                                    These steps will enable you to download an e-ticket to your computer in a pdf format for printing at a later time. This guide does not need you to install Adobe Acrobat Distiller / Writer or any paid software.

                                    This guide is useful for persons who want to print an e-ticket issued by Indian Railways Catering and Tourism Corporation (IRCTC) but do not have a printer available at that time, or want to save a soft-copy of the e-ticket on a pen drive or hard disk and transfer it at a later time.

                                    This will save the e-ticket in a PDF format and is useful for people who do not have Adobe PDF Writer or PDF Distiller and want a Free Solution.
                                    Dear Sir,

                                    I have booked my ticket but i cant see the booked ticked history.

                                    Please send the eticket for follwoing PNR No.
                                    1) [protected] 2) [protected]

                                    Suggestion: I any body booked ticket from IRCTC immediately send a e-ticket on given mail.

                                    Thanks
                                    Reply please
                                    Hi Mitesh,

                                    Me too facing the same problem and i logged in with the Link you specified.

                                    Can you pls tell where we have to go and see the ticket details which we booked through IRCTC Website.

                                    When I Clicked Booked tickets in the bottom of the page its listing some tour packages..
                                    myself Abhay Kumar I have booked my ticket from NDLS to JSME but I am unable to login my account. I have problem in access my booked ticket printing. The journey date has came now I want to print my ticket. what i will be do tell me urgently mob no is [protected]
                                    hello sir . . i forgot my username and password . .but i do have the pnr numers with me . .how do i retrieve my tickets ?????

                                    IRCTC — unable to retrieve booked ticket history

                                    im trying to check my booked ticket history since today 30th august morning on irctc web site but there is no option for the same.i have to check my status,not incase my journey will be distrubed.as im working as a doctor in bihar my presence is needed there

                                    IRCTC — cannot find my booked ticket

                                    i cannot find my booked ticket even in the booked ticket history .... the ticket was booked for 18th september from lucknow to aligarh junction .... the passengers name were naema qidwai and s.k.bano.i don't know what to do. please help me out.

                                    IRCTC — Password has to be Retrieved

                                    Hello Sir,

                                    I have User ID registered with IRCTC : plkiran . I have forgotten the password and Hint answer provided during Registration .

                                    Please reset my password and send me the new password to login to IRCTC to my registered Email ID

                                    Thanks in Advance

                                    Kiran
                                    Even I could not retrieve the booked tickets or booked tickets history. Can respective team from irctc reply how to access the confirmed ticket history. I need to take the print out to travel.
                                    Sir,
                                    why do you not give a weekly update on e ticket wait listings. At least we can cancel and rebook rather than get treated as ticketless travellers. This happens even if we book 2 months in advance ?! Shame on this system. What is the purpose of computerised booking ?
                                    Vijay
                                    u r right, Site is very very very dead slow...
                                    i have booked tickets in irctc online for 3 passengers dated 23.05.2011 from TPTY to RJY.

                                    T MANOJ 35 M
                                    T BHARATI 28 F
                                    T HARSHITA 08 F

                                    But the entry is not available in Booked history even though i have booked .
                                    Please help me .
                                    To

                                    General Manager/Operations,
                                    Indian Railway Catering & Tourism Corporation,
                                    9th Floor, Bank of Baroda Building,
                                    16 Parliament Street,
                                    New Delhi - 110 001.

                                    Dear Sir,
                                    I have booked a ticket from AJJ to KCG in train no.17652 (journey date 10.6.2011) in sleeper through net booking. An amount of Rs.213+11.03 was debited to my account (Axis bank) vide ICONN/27930673/190511/Indian Railways Corpn. Immediately after I found that my transaction was success, I shifted the key before the ticket is appeared. Later on I checked in booked tickets history and could not find the ticket. Again I booked ticket for the same person, for the same train, for the same date, which was successful and found my ticket in the booked history. The PNR No. [protected] (The transaction number of axis bank is ICONN/27922121/190511/Indian Railways Corpn)

                                    I request you kindly arrange to credit the cost of the first ticket, since I paid double time for the same ticket and the ticket was not prepared by you for the first transaction.

                                    Sorry for the inconvenience
                                    DVRau
                                    Mob.[protected]
                                    sir

                                    i booked ticket form vskp to sc (Nanded Express) date of journey is[protected]. though net banking my money is cut but the print ticket is not come. i did not received sms or mail. In booking history also no mail plz do the needful action sir
                                    ihave an issue in the website where I cannot access my booked tickets. It shows Unable to Retrieve Due to Communication Failure. I have called up IRCTC help desk lot of times and still do not have the issue resolved
                                    , I have an issue in the website where I cannot access my booked tickets, I wrote in the above comment. This is a correction. Thank you.
                                    Dear sir,

                                    I have booked a ticket on 20th May 2014 under pnr [protected] and on 31st May under pnr [protected] but i am
                                    unable to retrieve the ticket in the booked ticket history. Can you email it to me in my below email address at the
                                    earliest, 'coz the journey date is nearing. Plz help me sir.

                                    Waiting eagerly to hear from you.

                                    Thanking you sir.

                                    Name : M.Akram
                                    e-mail : [protected]@gmail.com
                                    mobile # : [protected]
                                    [protected]
                                    I would like to inform you that you are using
                                    Up graded version of our website i.e. Next Generation e ticketing.
                                    When you have logged in you must have faced the screen
                                    Showing details Proceed for booking Update profile My transactions.
                                    My transaction page will direct you to your old ticket booking history.
                                    Example: PNR no [protected] /[protected]
                                    Was booked using upgraded version and to check the booking history, please follow the given path - Log in-Proceed for booking-My
                                    Transaction-Booked ticket history.
                                    Thanks &amp; Regards Amit
                                    To
                                    General Manager/Operations,
                                    Indian Railway Catering & Tourism Corporation,
                                    9th Floor, Bank of Baroda Building,
                                    16 Parliament Street,
                                    New Delhi - 110 001.

                                    I have an issue in the website where I cannot access my booked tickets so that I can go for cancellation. It shows No history available, this happened after automatic up gradation to new generation IRCTC website. I have called up IRCTC help desk lot of times and still do not have the issue resolved. They advised me to put the mail asking for cancellation of ticket.
                                    So this is my request to cancel the both ticket, PNR and detail below'.

                                    My sign in Id - bappa_ari
                                    My sign in password- 243627

                                    PNR - [protected] Date of journey 06/06/14 from BSP to BQA
                                    PNR - [protected] Date of journey 16/06/14 from BQA to BSP


                                    Can you please look into this, as the date of journey of one ticket is to day itself.
                                    please find the bank transaction statement in the attachment as I have not taken the pdf of both the tickets.

                                    Regards
                                    Arindam Haldar
                                    [protected]
                                    Respected Sir,

                                    I have booked a ticket through my account. My account name is "gingercats"

                                    Booking History :

                                    Transaction ID:[protected]
                                    PNR No:[protected]
                                    Train Name and No:VSKP DURONTO EX/22204
                                    Date Of Journey:11-Jun-2014
                                    Date Of Booking:03-Jun-2014 09:11:11 HRS

                                    Now i want to cancel the Ticket but am unable to even find the ticket in my Booking History. Kindly do the needful at the earliest.

                                    My mail id: [protected]@gmail.com
                                    Contact No. [protected] / [protected]

                                    Thanx

                                    CHAITANYA P
                                    its a bug because of which you cannot see your booked tickets - hence cannot take prints or cancel the same.

                                    Solution - Instead of going on 'My Transaction'; please go to 'Proceed for Bookings'.
                                    On this page, you would see various options on the right frame including 'Cancel Ticket' etc. Over here you should be able to locate your ticket and do the transaction. In case you are not able to see - please enter pnr number and search - you should now be able to see the ticket and do the necessary transaction.

                                    Hope it helps.
                                    Rahul
                                    I have booked Ticket before two weak for today journey, forget to note the PNR. Now the ticket is not available in my booked history. It's ridiculous and also getting irritated to the new UI or generation.

                                    I have booked today a new Tatkal ticket.

                                    When ever booking ticket please take print immediately or else you will loss your booked ticket.
                                    Hello sir,

                                    I cannot view my booked history in irctc with username anji456123 i cannot cancel a ticket unless i see them in the history log i have to cancel a ticket which costs 1900 . ticket was booked on 26th june and journey date is 3rd july 2014. Please file a complaint on irctc. Very bad site and my hard earned money is lost beacuse of this. Please advice me.

                                    Regards
                                    Pradeep kalepu
                                    [protected]
                                    Many are facing the same issue. I think the problem is with the new Website, which has been updated few weeks ago.

                                    My mother will be travelling alone tomorrow. So, I wanted to take print out of Ticket but I am unable to see my Booked History. Please resolve this bug.

                                    Urvashi
                                    dear one,
                                    i hav an pnr number bt i cant be able to download my tickets and get sms.plz help me as soon as possible.


                                    Nitin Rathaur
                                    [protected]
                                    [protected]@gmail.com
                                    I too unable to retrieve the history. Someone could help us it will be better for all the customers.

                                    Upgrading is good at the same the time the old data should not revoked.
                                    its easy folks...

                                    Go to www.services.irctc.co.in
                                    After login

                                    Click on Proceed for booking &amp; cancellation...
                                    u will be directed to the old webpage..
                                    then click on Booked Ticket History (New)

                                    Reg. PNR No. 8132962149, booking

                                    Dear Sir/ Madam, Would you pl. give the booking statement of PNR No. [protected]. As I have paid the full amount during booking but again Rs. 55 deducted from my account. Pl. state the reason why...???????? Thanks.

                                    print my old e- ticket

                                    I book a e-ticket on my irctc site pnr no.[protected] dated 11.11.2014 I traval with mobile sms and I want to take print out for submit TA/DA in my office.

                                    Refund of cancelled ticket not received

                                    PNR : [protected] ; I got these tickets cancelled on 3-9-13 . But I have not so far received the refund of Rs.2975/- into my credit card account from which I purchased the tickets..

                                    tatkal reservation

                                    everyday IRCTC goes black by 9-55 am. I propose whenever it goes off it should be offloaded to Private travel sites.

                                    Slow Speed

                                    After enhancing the irctc site and increasing the number of booking to 7000 tickets per min, there is no more difference in site for booking tickets. It would be better to enhance more at server side for booking tatkal tickets

                                    forget user id and password

                                    I forgot my user id and password my email id is [protected]@gmail.com my mobile number is [protected] please confirm my user id and password

                                    TAKTAL TICKET SHOWING I CANT BOOK MORE THAN 2 TCKTS EVEN IF I DINT DO A SINGLE TICKET TILL NOW

                                    the irctc website is showing i cant book more than two tickets even i dint book a single ticket

                                    train information

                                    train no 08034 anvt to src no running status show in internet i call to 139 is saying i dont know this train

                                    test

                                    test
                                    Unable to retrieve data irctc.
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                                      Saveen
                                      from Pune, Maharashtra
                                      Sep 1, 2008
                                      Resolved
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                                      hi,

                                      i'm unable to book a ticket in IRCTCT web site. when i'm providing the stations it is giving the message like " sorry no matching trains found" . but i had booked so many tickets with the same stations. please explain about that. why it is showing like that


                                      Thanks,
                                      Saveen
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      hello,
                                      i'm unable to book a ticket in IRCTC website.
                                      when i uses the payment portal and click on payment with filling every require formalities, then sometime later my window show that "the page can'nt displayed", without my any mistake.
                                      when i login again and show the ticket booked history, it show that transaction has failled but my 'BANK ACCOUNT' debited the amount.
                                      please help me on this happening; why it is showing like that.

                                      Thanks,
                                      kamleshwar
                                      Hi
                                      I am having the same problem.I m trying from 2 hrs but no sign.Is there anyone to help?
                                      After log in to irctc.co.in, when we put station names in 'from station' & 'to station', my page unable to search stations. Kindly help
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