Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear Sir/Madam,
I booked a ticket on March 17th from Chennai to Trichy.
I entered my SBI debit card details and gave "pay", the page hung up, but the ticket amt (Rs. 357) has been debited from my SBI account.
It is not there in the booked tickets history.
From yesterday i have tried calling the irctc care number. also sent them an email.
If the ring goes, no one picks up else the line is always...

Rs.245/- has been deducted from my ICICI account on 11th march, 2008 unnecessarily. I have booked only 2 tickets(chennai-MAS to coimbatore-CBE and vice versa) and
the amount was deducted for 3 tickets. But, I have only two tickets in the booked history too. I tried calling the customer care several times and they put me on hold and disconnect the line.
I have sent out several emails to [protected]@irctc.co.in but all in vain.Please...

Dear Sir
I have booked a I- Ticket from Delhi to Lalkuan by 5013(Ranikhet Express) on 09/03/08 in 3rd A.C ,at the time of departure it was wait list 6 & 7 vide PNR No.[protected].On monday 10/03/08 i have cancelled the Ticket at your New delhi reservation counter no 150 Till today 12/03/08 amount is not credited in my bank account please help me.
I will be highly obliged to you.

With Regards...

Hi,
I am pretty upset while trying the reservation for 9-June-2008
from KRND to LTT on train 1060 Chappra Express.
On 11th i logged on, at 8 am and when i tried booking its showed me 22 seats available in AC 3 Tier.
Then when it went to payment gateway for Payment it debited through my account but dint confirm the ticket because by the time this happened the ticket status was WL 82/42 .
How do you expect...

Amount deducted but ticket not booked
I tried twice but I am unable to generate the Ticket via IRCTC hence I am requesting you to please refund the amount.

Total Amount := 1458 ( 729 two times)

I had server error each tim



Below is my ICICI account summary

1
10/03/2008
BIL/[protected]/Railway-nag/[protected]
DR
INR 729.00br...

Refund for PNR No [protected], I have been following up with IRCTC since May 2006. It is very frustrating . How can they my money for years, help desk people say it some times takes years....

It is to highlight and disclose the mater of negligencies from the Indian Railway Catering &Tourism Corporation Ltd for delivering the ticket with in the due period of 48 hours. On line booking, the payment is being made same time but for the ticket the Customer has to wait eagerly for the at least four to three days why? Also the the cancelled ticket money is never be refunded why? This are I have experienced during my past online ticket...

Yesterday afternoon I tried booking a ticket via irctc.co.in
Payment was made thru SBI online site but after the payment was made, the irctc site immediately went down and didnt come up till yesterday evening
I tried calling up all the numbers given in irctc.co.in and also mailed multiple times to [protected]@irctc.co.in but havent received any response till now

Can somebody out there help
My number is [protected]br...

PNR-[protected] DLI MNQ[protected]Booking Status -S4/49 confirmed
Hello Sir/Madam,
I live in Gurgaon. I booked railway ticket from Delhi to Mainpuri online for us for the date of journey 27/2/2008 on 25/2/2008. The PNR No.[protected] is and Transaction ID is [protected]. The booking was on genral and the fare was Rs.161.00. The transaction is done by him self.At the time of Journey i have seen there is no coach S-4 for 63 passanger...

To

General Manager/Operations,
Indian Railway Catering & Tourism Corporation,
9th Floor, Bank of Baroda Building,
16 Parliament Street,
New Delhi - 110 001.


1. Please refer my e-mail dated 16 Dec 2007.

2. Your kind attention is drawn once again that while booking e-ticket through irctc,due to processing problems two tickets have been booked on same personal...

I used IRCTC service to book ticket several times.
but today (04/02/08) i booked ticket for my father and relatives from Ahmedabad to Mumbai dated 11/02/08, after making payments from my credit card the ticket for printing not shown by the site and the page is expire, so i againg login and checked my booked ticket option but it shows that ticket is not booked.
then i called up to citibank to confirm that payment is made or...

Dear Sir/ Madam,

I cancelled my e-ticket 2 weeks back, but still no refund has been made even after several reminders.
PLease help me

Details:
Transaction ID PNR Number From Station To Station Date Of Journey Current Res_Status Booked On

[protected] [protected] SBC BPL [protected] Can/Mod [protected]

Thanks & Regards,br...

Dear Sir/Madam,

Two of my transactions with irctc.co.in failed and my credit card was debited with (Rs 597 +Rs 597) on 29th Dec 2007. I have sent 3 emails with my failed transaction ids to the IRCTC customer care ([protected]@irctc.co.in) asking for an update on these failed transactions. I did not get a reply to any of these emails till date. Also I called them on their customer care phone number and after inumerous attempts, I got...

I was trying to book a I Ticket with follwoing details, while booking after making the payment using by HDFC credit card, the web browser did not get redirected to IRCTC portal, so i did not get any confirmation regarding the booked ticket. However if i see the booking history, it says no history found.
So i am not sure whether the ticket is being booked or not as i do not have any reference number, neither the ticket got delivered...

Dear Sir/Ma'am,
I had booked a ticket in 4209/ALD LKO INTRCTY on[protected].

Transaction ID : [protected].
PNR No. : [protected].
Class :CC
Date of Journey : 29/12/2007.
Date of Boarding : 29/12/2007
From : ALLAHABAD JN(ALD) To : LUCKNOW(LKO)
Boarding : ALLAHABAD JN(ALD) Resv Upto : LUCKNOW(LKO)
Quota : General
Scheduled Departure...

Dear Sir,

I tried to book a ticket for two on 5th November, 2007 using the online ticket booking system of Indian Railways. Before I could get the confirmation of the booking the session expired. I checked the booking status in my IRCTC account but there was no update there. On checking the transaction's status in my credit card's account I found that payment had been done. I called to IRCTC help desk on 6 November,...

Dear Sir,
Some people with negative attitudes in the organisation are trying to spoil the good reputation of railways.I want to tell you my experience.
Sir,
I was booking the ticket on internet irctc site (Login is Leopold35) on 14/7/2007 for going from Newdelhi to Mumbai central on 15/7/07.There was ticket available on Tatkal in Rajdhani Express(Train No.2952).I clicked on make payment.Ticket view should have appeared...