Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I had booked a railway ticket on August 2nd PNR PNR - [protected]. I had sent an email to IRCTC on [protected]@irctc.co.in on August 4th and August 7th asking them to cancel the full ticket. They never responded to me and when I called them after the journey date they told me they can only give me 50% of the refund as the journey date has passed and they have not received my emails.

This is completely unfair treatment.
br...

I had cancelled a ticket vide tr.no.[protected] PNR [protected] on dt. 410�8. no amount refundedcredited to my account till date.pl refund the due amount immediately--r.k.kurapa....

I am sorry to say this is another typical government facilities, like all others this has no reliability at all.

since yesterday i am trying to book a ticket online and suddenly at any stage of booking "service unavailable" message pops up.

is IRCTC doing anything on this? as this is a frequent problem with website due to many connected users.

Does authorities understand how important...

i got e-ticket duly confirmed no. [protected] with transaction ID [protected]. I am not able to digest that without getting the money how can thay confirm the ticket. Secondly more over after confirnation they have cancelled my ticket without any inforamtion. i have to travel tomorrow with my family and due to unavailabilty of ticket i am not able to travel. who is responsible for this harrasment ??????????...

Sir

I have booked a ticket PNR[protected], Transaction ID [protected] from Duvidha(DVD) to Howrah(HWH) by 8646 on 20-Jun-2008. Due to flood in Orissa, 8646 East Coast Express was short terminated at Vizag. Hence I could not make the journey.

I was informed that I will be eligible for full refund as I had not made the journey. But I was not able to cancel the ticket online as it stated Charting Done.
br...

Dear Sir,

I have not purchased any railway ticket on 29.5.2008. But my card account is showing debit of Rs. 3138 by IRCTC under booking reference no : 925266.

I have been trying to put my grievances to IRCTC by mail and telephone but invain.

Can anybody help to bail me out of the problem.

Regards,

Basab...

Dear Madam/Sir,
I had purchased an e-Ticket, details of which are written below :
Transaction ID : [protected]
PNR No. :[protected]
Train No. & Name : 8409/SRI JAGANNATH EXPRESS
Date Of Journey : 05/6/2008
From : HOWRAH To : PURI
Date of Boarding : 05/6/2008
Boarding : HOWRAH Resv Upto : PURI
Total Fare : Rs. 1570.00
Adult : 2 Child : 1
The above train had...

I could not cancel my wl tatkal ticket pnr no : [protected] from cstm to lucknow just because the website was under maintenance. I have lost rs 600/= due to negligence on irctc part. Cant they maintain there website during 11.30 pm to 5.00 am. Also i could not cancel my cnf ticket from adi to bct pnr no: [protected] which has costed me rs 144/= this is my case consider thousands of cases who haven't complained.. Irctc helpline numbers...

Hi,

This is regarding an ecommerce transaction in India with possibly
India's largest ecommerce website - irctc.co.in which is a monopoly,
the only authorized online reseller of Indian Railway tickets.
Cleartrip and any other websites which offer the same service are
downstream from IRCTC and offer enhanced services with additional fees
to make up for the deficiencies of IRCTC, a Government...

Dear sir
I have received a mail from "[protected]@irctc.co.in" for Rs. 60, 00, 000.00 Sweepstakes Certificate of Eligibility.Is it scam or real

Thanks
Sunanda...

In spite of repeated requests, no action has been taken by you. It is unfortunate that India being a developing country the customers still have to face problems which leads them to financial losses.

I have booked the tickets through IRCTC bearing PNR no. [protected], [protected], [protected] booked on 5/9/2008 which were supposed to be delivered through the reputed Overnite Express courier. Unfortunately no initiative has been...

After selecting train, class, etc and entering whole lot of information, this website says 'Could not retrieve Accommodation availability. Please try again later.'

It is very simple for website deleoper to display this message but he does not understand pain of entering everything multiple times to get one ticket booked.

Why can't this web site remember user inputs and try again on its own?...

Sir,

I canceled my 2nd ticket befor 2hr to start the train by E-mail, because it is e-ticket

still i am not geting refund, its allready pass last five months.

all details given as below.


Epabx Room,

Ext 4000
----- Original Message -----
From: Epabx Room
To: etickets ; [protected]@irctc.co.in
Sent: Thursday, August 21, 2008 1:00 PMbr...

To

General Manager/Operations,
Indian Railway Catering & Tourism Corporation,
9th Floor, Bank of Baroda Building,
16 Parliament Street,
New Delhi - 110 001.

I have an issue in the website where I cannot access my booked tickets. It shows Unable to Retrieve Due to Communication Failure. I have called up IRCTC help desk lot of times and still do not have the issue resolved. They...

hi,

i'm unable to book a ticket in IRCTCT web site. when i'm providing the stations it is giving the message like " sorry no matching trains found" . but i had booked so many tickets with the same stations. please explain about that. why it is showing like that


Thanks,
Saveen...

I HAVE APPLIED FOR IRCTC SHUBHYATRA CARD ON 31/7/08 AND PAID THE FEES ON THE SAME DAY THROUGH CREDIT CARD.BUT FAIL GET THE CARD TILL DATE.
ITS NOW ONE MONTH FROM DATE I APPLIED.
AS PER THEM CARD SHOULD REACHED APPLICANT WITHIN 14 DAYS.
WHEN I HAVE SENT MAIL TO [protected]@irctc.co.in THEY ARE ASKING ME TO SPEAK TO CUSTOMER CARE 39021212 AND WHEN I SPOKE TO THEM THEY ARE ASKING ME TO MAIL TO [protected]@irctc.co.in.SO IT...

I had booked seven tickets from Manmar (Jn) to New Delhi railway station for 31/03/2008 but because of thier way of printing of time, we couldn't catch that train and we have been told that you will get 50% of your money with in 3 months span of time. I forwarded my request for Refund and cancellation of my all seven tickets on 04 April 2008 and I got a confirmation mail fro etickets that w'll process your request to your concerned...

I have been trying to resolve the issue since 15 days now. Written several mails and called up to the IRCTC customer support (non-toll free STD numbers) many times and everytime recieving same answers.

I had booked two tickets on 16th Jun 08 with total amount 1435Rs.

After the cancellation of full ticket I should be getting total 1290Rs.

I had cancelled first ticket out of these two tickets on...

Hi,

Today i booked from Daund to Dharwar with Boarding Point as Pune. My PNR No [protected].
But the Tickets were booked with Waiting list where as there were 5 tickets avaliable from Daund.
The waiting list was for Pune Station so only i booked it from Daund,
I am charged from Daund where as they provide me Booking from Pune .
When i called the Customer Care i was told that The system is changed...

Dear Sir

This is to informe you i booked my tiket through irctc site(i-tiket) of bhopal to lucknow in 3AC through my credit card on[protected] and PNR NUMBER IS[protected] TRAIN NUMBER 2534 BUT DUE TO TIKET NOT CONFIRMED I CANCELLED MY TIKET ON BHOPAL STATION THROUGH TDR(TICKET DEPOSIT RECEIPT) AND AS PER INSTRUCTION I COURIERED ORIGINAL RECIET VIA REGITERED POST TO JABALPUR FOR REFUND MONEY .

TODAY MORE THEN...