Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I had purchased the waiting list ticket from IRCTC with transaction ID [protected], but I was treated as Without Ticket Candidate in my journey. There I had paid penalty & purchased another ticket from Ticket Checker in my train. The TC told me that the ticket purchased by you is not valid & you will be getting back your money for this ticket, it will get automatically canceled.

So kindly pay back my waiting list...

There is problem with the page where it asks for the boarding point. For the passengers who are getting reservation in tatkal scheme have a problem with the boarding date. It only specifies the date of journey. The boarding date only comes after the ticket booking is done and payment is made which surprises many of them with the boarding date as I was surprised today. I lost more than Rs1000 in this process after getting it cancelled. Please...

I booked a ticket on irctc.co.in for travel from rohtak to pathankot on date 2 feb 08. However on 2 feb due to unrest regarding dera sachchaa sauda the train was routed via panipat instead of rohtak. since i could not travel by the train i sent an email to irctc.co.in and apprised them of the facts. the site replied and promised that the matter has been refered to railways and my money will be refunded in 3 months. However no refund has materialised,...

Sir,
On 24.07.2008, approx midday I booked an e-ticket through internet.
Transaction Id Was:-[protected]
PNR No:- [protected]
Date of Journey:- 24/7/2008
Class:- 2A, Quota:- Tatkal
From:- New Delhi to Lucknow
Train No & Name:- 2230/Lucknow Mail
Boarding from:- New Delhi
Boarding Upto:- Lucknow
My PAN CARD No :- ANOPP6054G

Reservation Status on printout:-...

Dear Sir,

The train, Puri Express(2816) was cancelled without any information on[protected]. I was adviced by the customer care to cancell the ticket within 48 hours which i did through your website portal. But I still have not recieved the money back. Please look into the matter.
PNR: [protected]
Class: 3A
Boarding: NDLS
Reservation Upto: KGP

Looking forward for reply.
Regards...

Hi,
This is Rakesh Saxena as I had booked a ticket through Credit Card (ICICI) from Mum to Delhi of August Kranti Rajdhani Dated 22.07.2008. for the month of 1.08.2008.
After completing the entire procedure of the booking ticket through my Credit Card (ICICI) I had received a Communication Error but I did not received my PNR Number & also after confirming with the Customer Care of ICICI they told me that a transaction...

Dear sir,
Myself d.k.biswas residing at 18/3a bsnl type 4 quarter kali bari marg new delhi-1, i want to bring your kind attention for the following facts
a) on 6.7.2008 (night) i booked waiting list ticket through internet for journey towards delhi to ajmer on train no. 9106 in the name of d k biswas, s.biswas and r biswas amounting Rs. 561, it was delivered to my residence on 8.7.08 and on 9.7.08 i cancelled the ticket...

MANY TIMES I TRIED FOR CANCELLATION OF MY E-TICKET THROUGH INTERNATE BUT NOT SUCCEED, MY TICKET TRANSACTION ID IS [protected] AND PNR NO IS-[protected]. AND PAN NO IS-ACAPB1488R....

I faced lot complaint regarding this IRCTC issue, after that i have registered complaint to consumer forum no [protected]...

Hi,

While I was booking the Ticket using the IRCTC link, At the last page(i, e at the Payment txn), I got the error saying that the Communication problem and server issue. but the amout was deducted from my acct. I got the mail from IRCTC also ..pls find the below mail attached for the reference no [protected]. but till now the amount was not reversed to my acct.

The Amount of Rs 335 has been deducted on 3rd...

Hi,
I have booked a eticket to travel from chennai to Coimbatore on 12th June and coimbatore to chennai on 15th june. I tried to cancel couple of passengers who is not traelling in both the tickets, but the website keep saying 'Unable to retrieve due to communication failure" for past 2 weeks with hundreds of tries. But the same time, i am able to cancel other tickets. I sent a mail to irctc about this issue but no response...

Dear Sir,

When I tried to book ticket using IRCTC(reference no [protected].), The Amount of Rs 335 has been deducted on 3rd June 2008 as part of Ticket charges and on Top of that Rs 11 deducted on 5th June 2008(as in my statement) as part of IRCTC charges has been debited from my Acct.
So I am expecting a Total Rupees of 346 which need to be credited to my Acct by this IRCTC. but still now this ppl didnt came back...

I have tried to book an e-ticket under Tatkal quota from CSTMumbai to Hyderabad . I have submitted all my details including the SBI debit card number. The ticket fare has even got deducted from my State Bank of India Savings account. But it is showing an error of "Page Expired" and the ticket has not been booked. I request the IRCTC people to refund my money back....

My SB account no: [protected]
Branch name: SBI, TIRUPPATHUR BRANCH, SIVAGANGA DIST, TAMILNADU
Whenever I tried to login first time thru SBI kit find invalid user name /password. Pl help. Thnx.
Contact no: [protected]...

i sent a message in irctc for cancellation of online tickets both up and down .up ticket from new delhi to chennai via Tamilnadu exp and down ticket from tamilnadu to nizamuddin via garibrath but the up ticket was not confirmed so we tried to get it cancelled online together with the down garibrath's ticket but due to communication failure both the tickets were not cancelled .then i sent a message for cancellation for both the tickets...

Hello,
I am Travelling from Chennai to New-Delhi, I am submitting this reply while in train AC2 Coach # A3, after having my RUBBISH FOOD Supplied by IRCTC catering Staff. Today is[protected] @ 10:07 PM IST. My PNR # [protected] Train # 2615, GT Express.

Since yesterday ie. 3rd June 2008 Tuesday, when I boarded this train from Chennai Central at 7 PM, IRCTC Staff came at 8 PM and took an order for Dinner and when...

Please note that I had booked an e-ticket for the PNR no. [protected] on irctc.co.in portal.

On the day of travel, i.e. 28 May, 2008, I was informed by the Agra Railway station information counter that the train is delayed by more than 12 hours and finally got cancelled.

All the trains originating from Rajasthan on 28 May were late and were finally cancelled due to the Gujjar protests.

The Cancellation...

Two transactions for booking of e -tickets have failed, but there is no refund and the money has been deducted for both of them.

I would request the refund of money ASAP.

details of transaction ID 1 : [protected] Train No. 2429 RAJDHANI EXP dated 09/06/08 SBC to NDLS

details of transaction ID 2 : [protected] Train No. 2649
Sampark Kranti dated 09/06/08 YPR to NZM

thanks...

I booked two tickets from Thane to Mangalore using the SBI debit cum atm card, however after booking the tickets, though the amount got debited, the tickets were not booked. I have sent mails to SBI and IRCTC, however i have not received any reply from them.
What should be the future course of action?...

Dear Sir,
I have tried to book ticket by IRCTC Web from BDTS to Jodhpur in Ranakpur EXp . on 29th may 08 for 30th May.
After make payment there was connection error & I dont got my ticket. When I checked My A/C balance they have deducted money Rs.2697 without giving ticket. I call IRCTC Help line they told me to wait for two days. On 1st June when I checked my statement there was another deduction on Rs.2697 on 30th May08.br...