Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I am currently travelling from Jabalpur to Mumbai - LTT by Train No.1066 and this mail is wrritten from train itself.

after boarding 1066 around 11.30 am today it took me more then 3 hours to find a attendend who was missing from the compartment with the help of ticket collector.

His name is R P Singh reports to Thane station dosent even carry a valid ID card issued from railways.

Very unproffessional...

I had booked three tickets on Goa Express (04.11.08), (PNR [protected]), which were wait listed at the time of e-booking. On the day of departure I found that none of them were confirmed. I was told that the money will be refunded automatically to my bank account.
There has been no response from irctc till now. All my e-mails to them go unheeded. Their Delhi no. which is not even toll free is never picked up and when they do, another...

sir,
I have made two transactions on 8-11-08 as per the detail below but my account has been debited thrice of Rs 2271 each by irctc side. The actual amount to be debited was of Rs 2271 each for the two transactions i made on 8-11-08 as per the detail below but it has been debited thrice from my acoount on 8-11-08 . please look after this matter and cancel on one transaction of Rs 2271 which has been iilegally made by irctc.The two...

irctc e-ticket
transaction id [protected]
pnr no. [protected]
t.no. 6339/nagarcoil exp
date of journey 19/10/08
class sl
date of booking 17/10/08 02:43:41
date of boarding 19/10/08
from dadar (dr) to pune jn (pune)
quota : general
fare rs 363
adult 1 child 2


complaint : item no. 2 and 3 age 7 yrs were charged full instead of half fare as child...

deducted more money on cancellation of e ticket
i booked the e ticket of my uncle from irctc.com
from H NIZAMUDDIN(NZM) to ERANAKULAM JN(ERS) in tatkal for the date 6/11/2006

but due to some prob i have to cancel e ticket on 3/11/06

the ticket was costing Rs1958
but they just refunded me only Rs 414

it is written in there cancellation procedure that only 25%will be deducted...

i went to see off my relative who was going to travel by 2204 Amritsar-Saharsa Garib Rath on 2.11.2008. At platform no.3 of New Delhi railway station (where the train was to come, but later arrived on platform no.2), an IRCTC vendor shop no.3, sold me kurkure with MRP Rs. 20 in Rs.24. After lots of pursuation, he was ready to give me the kurkure for Rs.22. Rs.2 more than the MRP. It may be appreciated that such action of the vendor on the...

respected sir,
i was travelling with my e-ticket dated on 25/10/2008 via train no. 2416
(PNR-[protected]) that was waitlisted but assured by my booking agent MR. ANUP MALHOTRA, MALHOTRA CONSULTANCY, 18/2 LOWER GROUND FLOOR, OLD RAJINDER NAGAR, NEW DELHI, -110060, PHONE NO. [protected], [protected]. that atleast i can travel if waitlisted e-ticket is not cleared. but TTE didn"t allowed me for even travelling. when i talked...

The General Manager/Operations,
Indian Railway Catering & Tourism Corporation,
9th Floor, Bank of Baroda Building,
16 Parliament Street,
New Delhi - 110 001.


sir,
I have booked e_ticket in the train no 2910 bdts
garib rath having PNR No [protected] through tansaction
id [protected] on 03/04/2008 at 06:46:15 am from H
Nizamuddin(NZM) to Bandra Terminus...

Train No. 2444/ Bhubaneshwar rajdhani
PNR No :- [protected]
Transaction ID:- [protected]
Amount:- Rs 3660...

Dear Sir,
I would like to bring to your attetion that the water bottels are sold at a higher price by the irctc agents in trains and in railway stations.the actual price of the bottle is 10 Rupees but the bottles are sold anywhere between 12-15 Rupees.i request the authourities to look into this matter and check the price of the eatables and consumables sold by the agents in trains and in railway stations.
thanks with regards,...

I had booked an AC Chair car ticket through IRCTC website (PNR [protected], transaction id:[protected]) on train no. 2075 (Jan Shathabdi) on 22/10/2008 from Ernakulam Jn to Trivandrum Central. At the time of booking the status was waiting list 7. On 22/10/2008, I approached the TTR of Coach C1 of train 2075 and checked the status of my ticket. He had some other travellers around him who wanted an upgrade from Second seating coaches. He made...

I am not received refund in my account .
for cancellations of ticket pnr. no [protected].on dated[protected].
refund amount refund status refund date

360 sent for refund[protected]...

I booked e-ticket through IRCTC website as follows Pnr Number[protected]Transaction ID[protected] Train No2073Train NameBBS JAN SHATABD From Station KHARAGPUR JN(KGP)To StationBHUBANESWAR(BBS) Date07/10/2008Class2S But when, I reached station, I found no such Train is plying for last 4 months( i.e 17th June, 2008 onwards). Which compelled me to hire taxi on double raters. and I lost Rs. 6, 000 for travelling from kharagpur to Bhubaneswar apart...

Dear IRCTC Team

I have booked tickets through IRCTC internet facility on 10-Oct-08 from Yaswantpur (Bangalore) to Secunderabad on 10-Oct-08 for three passengers by SC Garib Rath. And also I have given the details below.
Ticket History

Pnr Number
0

Transaction ID: [protected]
Train No : 2736
Train Name: SC GARIB RATH
From Station : (YPR)
To Station: (SC)br...

WHY DO I ALWAYS GET TOILET-SIDE BAD BERTH(s) EVEN IF THERE ARE MANY MANY TICKETS AVAILABLE????

it happened too many times: that there are many many tickets and i am getting toilet-side bad ticket(s). any time, every time.WHY???

WHY CANNOT IRCTC ALLOTT TICKETS FROM THE MIDDLE OF THE COACH TOWARDS BOTH SIDES ?????

WHY PEOPLE WHO COME FIRST GET BAD SEATS???????

i booked a ticket...

It’s a matter of shame for IRCTC that even after so many years of operations, you’ll are not able to service passengers during peak seasons as most of them like me and many others go without rail tickets even after Tatkal during Diwali/summer/winter holidays.

It’s a shame and failure of IRCTC completely that you’ll fall prey to the touts of the railways who are more efficient than your system which just...

Hello,

Kinldy clarify as to how a ticket with a break of journey provision can be booked through your IRCTC. The pop up window does not allow me to select reservation up to a station short of the desination to effect a break of journy (as specified in the break of journey rules). Can you do something to enable me to do that, which I can opt by booking at a Railway reservation centre.

Dr.M.R.Iyer...

We visited from Ludhiana to Tirupati in 3A class by Navyug Express train No. 6688. The date of Journey was 10-Oct-2008. Our PNR No. is [protected] and transaction ID is [protected].I booked this ticket by IRCTCs e-Ticketing Service. After booking the IRCTC delivered a ticket on my e-mail and I taken the printout of that ticket. When we reached at Tirupati station on 12th morning, a lady staff member demands the ticket to see and we shown the...

It is a surprise that on cancellation of the train due to Railway's internal policy, rather than being compensated for the inconvenience caused, Passengers have to wait for more than 3 months to get the refund( as stated by the IRCTC customer care, Reading the Policy of Refund)
Ajmer shatabadi was cancelled due to Gujjar's Voilance in Rajasthan on 02/06/2008 and to get the refund I had to write 3 times to IRCTC & wait...

I had booked a railway ticket on August 2nd PNR PNR - [protected]. I had sent an email to IRCTC on [protected]@irctc.co.in on August 4th and August 7th asking them to cancel the full ticket. They never responded to me and when I called them after the journey date they told me they can only give me 50% of the refund as the journey date has passed and they have not received my emails.

This is completely unfair treatment.
br...