Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

1. It is almost impossible to book tatkal ticket from irctc.co.in. Nomal person login is not given enough bandwidth or virtually they are blocked to do that.
2. In normal scenario also, login to irctc is relatively too slow.
3. For normal booking also, several time ‘time out’ happens.
4. Several times, irctc.co.in can not come back after payment gateway. This makes transaction failure and refunds happens as per sweet time taken by irctc.
5. ‘Connection failure’ is normal tendency of irctc.
6. Once the same issue was raised in one news channel, where some senior personal of railway had cried reason of heavy traffic on site. I think yahoo/gmail/facebook/linkedin etc are facing atleast 10 times more traffic then irctc but still they are smooth.
7. Now agents are not allowed to book Tatkal between 8 am to 10 am. The result is, now tatkal and normal booking has worsened.
8. To improve quality of irctc will not consume more then Rs 10 Cr which is not at all a difficult amount. The difficult arrangements are honesty, non-corrupt environment, and clean railway ministry, non-interference of agents and of course patriotic citizens of India.

Hello,

On 18/04/2009 I have done an online transaction to purchase a ticket on 5035
UTR SAMPRK K EX from Delhi to Haldwani boarding on 10/05/2009 for Harish Kumar and Smt kamala. Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 139 ) has already been debited from my SBI acc.but i have not received ticket confirmation

I request IRCTC to help me at the earliest with the ticket . If not, the same amount may please be refunded.

Expecting a reply as soon as possible.

Yours Sincerely
Harish Kumar

Amount deducted, ticket not provided!

Dear,

On 04/05/2009 I have booked a ticket, instead of ticket confirmation i got the error message, REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄ .

I request you to help me in this regards. I am looking forward for your kind response.

Thanks a lot in advance.

With Warm Regards,
Pushkar.

IRCTC Complaints - Money charged, ticket not provided

Money charged, ticket not provided
Hello,

On 06/05/2009 I have done an online transaction to purchase a ticket on 5035
UTR SAMPRK K EX from Gorakhpur to Badshanagar boarding on 07/05/2009 for RAVEENDRA PRATAP SINGH MALE 40 Years of age Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 101.00 ) has already been debited from my SBI acc.but i have not received ticket confirmation

I request IRCTC to help me at the earliest and refund the same amount.

Expecting a reply as soon as possible.

Yours Sincerely
Raveendra Pratap Singh
[protected]
Email ID : [protected]@yahoo.com
My S.B.I. ACCONT NO IS[protected]

IRCTC Complaints - Money charged, ticket not provided

Money charged, ticket not provided
Hello,

On 06/05/2009 I have done an online transaction to purchase a ticket on 2531 GKP LJN INTRCIT from Gorakhpur to Badshanagar boarding on 07/05/2009 for RAVEENDRA PRATAP SINGH MALE 40 Years of age Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 101.00 ) has already been debited from my SBI acc.but i have not received ticket confirmation

I request IRCTC to help me at the earliest and refund the same amount.

Expecting a reply as soon as possible.

Yours Sincerely
Raveendra Pratap Singh
[protected]
Email ID : [protected]@yahoo.com
My S.B.I. ACCONT NO IS[protected]

Money charged, ticket not provided
Hello,

On 25/05/2009 I have done an online transaction to purchase a ticket on 2904
golden temple expss.from Delhi to mumbai central boarding on 30/05/2009 for sandeep choudhary Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.

I request IRCTC to help me at the earliest with the ticket . If not, the same amount may please be refunded.

Expecting a reply as soon as possible.

Yours Sincerely
Sandeep choudhary
STAR NEWS
MUMBAI

Yes i agree with u and i was cheated in same manner and they sent me Lawyers notice for the recovery and next time they might send gondaas.

This happened with me also but the money was credited back to my account after 10 days. meanwhile you can also check the booked ticket history. I am using IRCTC since last 3 years and this kind of problem happened several times but money was credited to my account after around a week

I advice to have patience. If your ticket is not in booked history then you can rebook.

IRCTC Complaints - Money charged, ticket not provided

Money charged, ticket not provided
Hello,

On 03/06/2009 I have done an online transaction to purchase a ticket on 8646
EAST COAST EXP from Samalkot jn to Bhubaneswar boarding on 14/07/2009 for N VENKATA RAMANA MURTHY 46 Years of age and N SATYA SANTHA DEVI 40 Years of age Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 512.00 ) has already been debited from my SBI acc.but i have not received ticket confirmation

I request IRCTC to help me at the earliest and refund the same amount.

Expecting a reply as soon as possible.

Yours Sincerely

same happened with me today when I booked ticket in train no 3185, I h done all the formalities but after that an error message appeared REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄ ...I dont know what to do...can any one help...

conplained-----> money charged ticket not prvided.
i have done reservation from delhi to etawah
but i did not get ticket while money has been deducted from my account.

plz

Money charged, ticket not provided

Hello,

On 20/07/2009 I have done an online transaction to purchase a ticket on Ernakulam Express (Train No. 2677) from Bangalore to Ernakulam boarding on 29/08/2009 in my name Rakesh. Unfortunately after the payment was made through Syndicate ATM cum DEBIT card payment gateway, the ticket was not generated.The money ( Rs 401 ) has already been deducted from my Syndicate bank account but i have not received ticket confirmation.

I request IRCTC to help me at the earliest with the ticket . If not, the same amount may please be refunded.

Expecting a reply as soon as possible.

i have reserved ticket on 16.08.09, for chennai to hyderabad, but tcket not provided only money is taken from your side pls refund that i have only transaction i.d only [protected] pls refund, RS. 312


THANKING YOU SIR

HELLO SIR
PLS REFUNDED MY MONEY CHARGED THAT TICKET ALSO NOT ISSUED MY EMAIL
PLS CHECK AND RETURN MY MONEY, TRANSACTION I.D([protected]), I DONT HANE P.N.R NUMBER SO PLS KINDLY REFUND THAT MONEY

IRCTC Complaints & Reviews - Money charged, ticket not provided


Money charged, ticket not provided
Hello,

On 03/04/2012 I have done an online transaction to purchase a ticket on 12904
BDTS GARIB RATH from MATHURA JN to BANDRA TERMINUS boarding on 13/06/2012 for RAFEEQUE AHMAD Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 553 ) has already been debited from my SBI acc.but i have not received ticket confirmation

I request IRCTC to help me at the earliest with the ticket . If not, the same amount may please be refunded.

Expecting a reply as soon as possible.

Yours Sincerely
RAFEEQUE AHMAD

Money charged, ticket not provided
hello i have done online purchase ticket, money charged but not provided confirmation ticket
so please provide my ticket if not please refund my amount of Rs 181.00 from secunderabad to visakhapatnam dated on[protected]

On 07.04.2012 I have done an online transaction to purchase a ticket on12836
YPR HATIA EXPRESS from VISHAKAPATNAM to HATIA boarding on 19.05.2012 for RAVIKANTH SHARMA. Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 340 ) has already been debited from my SBI acc.but i have not received ticket confirmation

I request IRCTC to help me at the earliest with the ticket . If not, the same amount may please be refunded.

Expecting a reply as soon as possible.

"REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄

Dated[protected]
Train no. 14119
Journey- RUDRAPUR CITY to DEHRADUN
Boarding[protected]
Payment by- SBI ATM cum DEBIT CARD
Amount Deduced- Rs. 310

I request IRCTC to help me at the earliest with the ticket . If not, the same amount may please be refunded.

Expecting a reply as soon as possible

IRCTC Complaints - Money charged, ticket not provided

Money charged, ticket not provided
Hello,

On 07/07/2012 I have done an online transaction to purchase a ticket, bangalore to davangere boarding on 17/08/2012 for khadir ur rahaman MALE 26 Years of age Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 122.00 ) has already been debited from my SBI acc.but i have not received ticket confirmation

I request IRCTC to help me at the earliest and refund the same amount.

Expecting a reply as soon as possible.

Yours Sincerely
khadir ur rahaman
[protected]
Email ID : [protected]@gmail.com

10 july 2012, U.N-amit96040
Amount deducted, ticket not provided!

Dear,

On 10/06/2012 I have booked a ticket, instead of ticket confirmation i got the error message, REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄

after that i have booked succesfully two ticket for this same username or password.

I request you to help me in this regards. I am looking forward for your kind response.

Thanks a lot in advance.

With Warm Regards,

Hello...I booked a ticked for Joseph Bvera to travel from TPJ to ERS, and was charged but ticket not provided and I got this message...REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankre...⇄

I BOOKED A TKT FROM TRIVANDRUM TO TRICHUR DATED 17/10/2012 THROUGH SBT DEBIT CARD .

WE GOT THE SMS FROM POS SBIRCTC TELLING THAT THEY RECEIVED THE PAYMENT BUT WE HAVE NOT RECEIVED THE E TICKET.

PLS CLARIFY

REGARDS
KRISHNAN

I BOOKED A TKT FROM AGC TO ALD DATED 30/10/2012 THROUGH SBT DEBIT CARD two time and debit Rs1200 x2= 2400 .

WE GOT THE SMS FROM POS SBIRCTC TELLING THAT THEY RECEIVED THE PAYMENT BUT WE HAVE NOT RECEIVED THE E TICKET.

PLS CLARIFY

REGARDS
Manish

IRCTC Complaints - Money charged, ticket not provided

Money charged, ticket not provided
Hello,

On 31/10/2012 I have done an online transaction from lucknow to ahmedabad boarding on 01/11/2012for navneet kumar MALE 21 Years of age Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...⇄ came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 547.00 ) has already been debited from my SBI acc.but i have not received ticket confirmation.I HAVE REGISTERED WITH IRCTC.TRANSACTION IDIS [protected].

I request IRCTC to help me at the earliest and refund the same amount.

Expecting a reply as soon as possible.

Yours Sincerely
RAVI Pratap PANDEY
[protected]
Email ID : [protected]@GMAIL.COM
My S.B.I. ACCONT NO IS - [protected]

IRCTC — change my phone number to my irctc registration account or if not possible delete my account

my user name is jivethaa, in this account i gave the mobile number is [protected]. This mobile not working.please change my new mobile no is [protected]. name; viswa last name; nathan my email id: [protected]@gmail.com

IRCTC — Refund money is not credited in to my account

Hi, I have booked the ticket on 3rd May 2015 and i had canceled it, my transaction id is [protected], when the amount is refunded in to my account

online reservation not working

irctc site is dead slow and wasting time o[censored]s a lot. please remove the site or provide better service.

NOT RECEIVED TDR REFUND

I have filed tdr on 12th July ...my Reference No: ekt[protected] & PNR NO : [protected]. But the status from that day is still tdr entered ...when will I get money back ? There is no change in status

my complain is 29/6/2009 i withdraw the cash in icici atm but the atm is said sorry .

so after some time i go to obc atm and withdraw the cash but my account is blanck and withdraw cash 500 extra please suggation

To
Debit Cards section
Transation Banking Division
Head Office
New Delhi-110001

Re: To Issue a New debit cards.

Sir,
I am here from Dharamsala.We have all our staff account in your PNB
Bank (Norbulingka institute)
Bank code no -24
Atm Serial no -595.
One of our staf[censored]nlucky broken and remove a little black lines from side of
ATM Cards. We consulted to our branch office they gave us -dail tone no[protected]Its seem very busy and Toll free[protected]. To block the ATM from main office and get a refrences no from yours esteem office to get a fresh ATM.
(1) Name --Tenzin Tsering
A/C No-[protected]
Cards Code no[protected]
Issue Dates-10/07
He need a New ATM bacause his previous ATM was not working.
I Obelige to get a good respond from your's esteem office as soon as possible.

With Best Regards

this is really happening in pnb, as i am also facing the same problem.i booked a ticked from kingfisher after some days on 2aug2010 i cancelled the ticket, but the money is not ye been credited in my account..kingfisher says that the money is refunded but it is not reflecting in my account...

it is really worst service by irctc

What you have said is true to some extent. The train ticket booking timings is from 5am to 11:30 pm. This is only booking for normal tickets. if you have to book a ticket a ticket under tatkal scheme, then you have to wait till 8am. Though is not mentioned anywhere in the site. i am using the site from last three years and i have enough experience booking under tatkal scheme.

Irctc should correct its website and mention that etickets can be booked only after 8:am and tatkal iTickets are not possible because of new 2 days limit on it

Booking (I-ticket and E-ticket ) is allowed from 5.00 to 23.30 Hours
(Indian Standard Time) on all days including Sundays.
Greenwich Mean Time 23.30 and 18.00 Hours

Cancellation of E-ticket is allowed from 5.00 to 23.30 Hours
(Indian Standard Time) on all days including Sundays
(before chart preparation of the train).
Greenwich Mean Time 23.30 and 18.00 Hours

The above message is wrong and some people are unnecessarily waiting upto 5am to book under TATKAL. You should mention except TATKAL. otherwise it has become a miscommunication. please correct it.

All commitments made by IRCTC's seem to be fake as while E-Ticket booking it shows quick book cannot be possible between 8:00 - 9:00 AM.
Again it has opened gates for vendors / agents / brokers.

IRCTC — misused charge fine

hi sir
this requset to plain my uncle board on train mumbai to coimbuture they took e ticket and they have id but it not valied ticket collecter fined them 1500 rs as per ticket i just want what i paid for e ticket can explain

MY NAME IS AHSISH JAIN IRCTC ID-GOLU6636 HAI[protected]
KO EK TICKET KA TRANSTION FAILD HO GAYA THA USKA REFOUND NAHI MILA HAI SO GIVE
ME REFOUND MY ACCOUNT AC/NO.[protected] FEDRAL BANK RING ROAD SURAT-395002

My daughter and her husband while trying to get into unreserved compartment at the banglore city station with the valid open ticket to come to chennai, train No; 12658. Two person standing by the unreserved coach demanded Rs 60 per person to get into the unreserved compartment she says RPF was also standing next to them where keeping their mouth shut when she asked them (RPF) they just ignored her. I would like to know is there any railway rule like this...

The new scheme of tatkal tickets is doing no help in reservation of tickets for common person like me. First the tickets are sold within minutes after opening of tatkal 5 days earlier. What is point in keeping the scheme for five days if the tickets are going to be sold in just few hours? I wanted to book the tickets for Jodhpur to Pune for 9th of jun. But as soon as its 8 o'clock, the irctc site shows service unavailable due to traffic on website I guess, and till the time I submit my data it was already WL-09.This is today’s incident. All this from 8:00 am to 8:05 am. Most of the tickets are booked by agents and common man is left with no tickets.
Secondly, the fair for the whole distance of the train becomes too much for those travelling only a part of the whole distance. This is unfair but even when we are ready to pay that we have no assurance of getting a ticket. This system is encouraging corruption and is becoming a pain for people like

this is right when i booked tatkal tickets' suddenly irctc take service unavailable in 8 O'clock this is very bad Problem. Plz salve this Promlem and give me suggestion my e:-mail

I wanted to book the tickets for Jodhpur to Pune for 9th of jun. But as soon as its 8 o'clock, the irctc site shows service unavailabledue to traffic on website I guess, and till the time I submit my data it was already WL-09.This is today’s incident. All this from 8:00 am to 8:05 am. Most of the tickets are booked by agents and common man is left with no tickets.

railway e ticket full refund — non receipt of full refund

REMINDER

IRCTC,

Dear Sir,

Sub: Non payment of full refund for cancelled train

PNR NO. : [protected]
User Id : kltak
Train No. & Name: 5636/DWARKA EXPRESS
Date of journey : 09-06-08
Date of booking : 22-06-08

I have cancelled my e-ticket after confirming from your website that the train arriving to GUWAHATI has been cancelled so my train (GUWAHAT TO OKHA) has also been cancelled because the same train is going back from GUWAHATI to OKHA on 9-06-08. In view of above I have cancelled my e ticket but to my surprise Rs 141/- is deducted as cancellation charges .For cancelled train no amount is deducted as per rule and after confirmation from your website, I have cancelled my ticket. FULL REFUND IS NOT MADE.

I know that, it is a very difficult task to get back the money from railway. You will always prove yourself right showing many technicalities but fact of matter is that train was cancelled and I should get my legitimate full refund. You cannot say your website is fraud. I have taken all informations from your web and cancelled the ticket.

Kindly, look into the matter and correct the system mistake & refund the balance amount as early as possible.

The copies of the late running tag / cancellation tag of train & cancelled ticket are given below and in attachment for your reference. In canceled ticket Rs.141/- is shown as cash deducted .These copies were taken prior to cancellation of ticket from railway website.


Thanks & regards.

Pankaj Tak












RAIL WAY TAG




Selected Train Selected Station Date (DD/MM/YYYY)
5635 MKA 08/06/2008

Train Name GUWAHATI EXPRES
Station Name MOKAMEH JN
Scheduled Arrival Time Not Applicable
Delay In Arrival (Hr:Min) Not Applicable
Actual/Expected Arrival (NOTE : TRAIN IS TEMPERORILY CANCELLED BETWEEN OKHA and GUWAHATI )
Scheduled Departure Time Not Applicable
Delay In Departure (Hr:Min) Not Applicable
Actual/Expected Departure (NOTE : TRAIN IS TEMPERORILY DIVERTED BETWEEN OKHA and GUWAHATI )
Last Updated At Not Applicable
Updated At Not Applicable




COPY OF CANCELLED TICKET
ancellation Status Details

PNR-Number [protected]
Train Number 5636 Train Name
Date [protected]
From Station GUWAHATI To station AHMEDABAD JN
Reservation upto AHMEDABAD JN Boarding point GUWAHATI
Class SL No of passengers
Charting Status
Cancellation Reason
Cash Paid Rs. 561.0
Cash Deducted Rs. 141.0
Cash Refund* Rs. 420.0
*Refund Amount mentioned would be refunded back electronically to the account used for booking. If the Refund amount is appearing as '0' for Tatkal ticket cancellations, there will be 'NO' refunds to the account.




Status Report



S# Name Age Sex
1 Pankaj Tak * 18 Male
Booking Status Current Status
S6, 51 Can/Mod

Irctc.co.in — refound amount not sufficent

I have booked ticket from Hazrat nijamuddin to Jharsuguda on date-20.10.08 as wating but ticket was not conform before 8 hours of travelling hours so i donot travel on date 31.10.08 and we can not cancilled the ticket before the chart preparation . i have file the TDR but we have got ensufficent amount .please look this matter and reply as earliest

IRCTC — tdr refund not processed

From: "nitin jain" <[protected]@yahoo.com>Add sender to ContactsTo: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.inMessage contains attachmentsFw: Re: ***CANCELATION OF E-TICKET***.eml (9622KB)

--- On Mon, 25/5/09, nitin jain <[protected]@yahoo.com> wrote:


From: nitin jain <[protected]@yahoo.com>
Subject: Fw: [Fwd: Fw: Re: ***CANCELATION OF E-TICKET***]
To: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.in
Date: Monday, 25 May, 2009, 8:15 PM




--- On Sun, 17/5/09, [protected]@yahoo.com <[protected]@yahoo.com> wrote:


From: [protected]@yahoo.com <[protected]@yahoo.com>
Subject: Fw: [Fwd: Fw: Re: ***CANCELATION OF E-TICKET***]
To: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.in
Date: Sunday, 17 May, 2009, 10:36 AM


Dear All,

Please confirm the status for below cancelled eticket.Its being 5months now.

Nitin Jain
[protected]

--- On Fri, 8/5/09, tdr <[protected]@irctc.co.in> wrote:


From: tdr <[protected]@irctc.co.in>
Subject: [Fwd: Fw: Re: ***CANCELATION OF E-TICKET***]
To: [protected]@yahoo.com, [protected]@yahoo.com
Date: Friday, 8 May, 2009, 4:42 PM


Dear customer,



Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt. 09.01.09. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 08.05.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..





Regards,



Ved Prakash
[protected]@irctc.co.in

Ph:[protected]



Forwarded Message: Fw: Re: ***CANCELATION OF E-TICKET***.eml
Fw: Re: ***CANCELATION OF E-TICKET***Wednesday, 6 May, 2009 11:40 AM
From: [protected]@irctc.co.inTo: [protected]@irctc.co.inMessage contains attachmentsFile TDR Procedure.mht (9613KB)
Dear Team,

Please look into the matter.


Thanks & Regards
Preeti Jaggarwal
[protected]@irctc.co.in
www.irctc.co.in
[protected]


----- Forwarded message from [protected]@yahoo.com -----
Date: Tue, 5 May 2009 19:41:38 +0530 (IST)
From: nitin jain <[protected]@yahoo.com>
Subject: Fw: Re: ***CANCELATION OF E-TICKET***
To: [protected]@irctc.co.in
Cc: [protected]@irctc.co.in

Hi,

Follow your action in below mail.

I think now its more than 90days the ticket had been booked and TDR being filed.

When the hell you people are going to refund my amount of money.

Its just you are harrassing the customers without there bloody mistake.

Nitin Jain
[protected]

--- On Thu, 5/2/09, nitin jain <[protected]@yahoo.com> wrote:


From: nitin jain <[protected]@yahoo.com>
X-Ticket-Id: 166471
Subject: Re: ***CANCELATION OF E-TICKET***
To: "etickets" <[protected]@irctc.co.in>
Cc: [protected]@irctc.co.in
Date: Thursday, 5 February, 2009, 11:11 AM







Dear Kumkum Sharma,

Please refresh your wesite as its showing 60days and you people are saying it will take 90days.Please find the attachement if donot have access to your own website.

Nitin Jain

--- On Thu, 5/2/09, etickets <[protected]@irctc.co.in> wrote:

From: etickets <[protected]@irctc.co.in>
X-Ticket-Id: 166471
Subject: Re: ***CANCELATION OF E-TICKET***
To: [protected]@yahoo.com
Date: Thursday, 5 February, 2009, 10:46 AM


?



Dear Customer,

Please note that your case is under tdr process. This process takes minimum 90 days or more. Once the refund is received from the railways the balance will be credited to your account



Regards,
Kumkum Sharma.
[protected]@irctc.co.in
www.irctc.co.in

----- Original Message -----
From: nitin jain
To: [protected]@irctc.co.in
Cc: [protected]@irctc.co.in
Sent: Wednesday, February 04, 2009 8:22 PM
Subject: ***CANCELATION OF E-TICKET***






Hi,

Follow your action for below query on cancelation of E-ticket.

Regards
Nitin Jain
[protected]

--- On Wed, 4/2/09, nitin jain <[protected]@yahoo.com> wrote:

From: nitin jain <[protected]@yahoo.com>
X-Ticket-Id: 166471
Subject: ***CANCELATION OF E-TICKET***
To: [protected]@irctc.co.in
Date: Wednesday, 4 February, 2009, 8:19 PM













Hi,

This is with reference to the Transaction Id [protected] with PNR [protected] i booked a ticket from Delhi to Amritsar in the name of Mr.Vikas Chabra dated 03/01/09, but the train was lait by six hours so i choose the other mode for travel, now due to he chart already generated for that train i was unable to cancel the ticket so i filled a TDR on 04.01.09 for the same for which the reference number is ekt[protected].from that date till today only one update is there request in process.

Please do the needfull to get the refund process on priority as it was not my fault the train got delayed by more than 3 hrs due to which i was unable to board the same

Regards
Nitin Jain
[protected]

i am employee of Sahaj basudha kendra, Asarganj, maine aaj ek bhagalpur se delhi ka ticket kaata galti se ticket dobara ban gaya yani do do baar ek hi aadmi ka ticket ban gaya main ek ticket cancel karna chahta hu par sahaj ke website se woh cancle nahi ho raha hai kya woh ticket kahi aur se cancle ho sakta hai agar haan to woh website bataye aur ye bhi bataye ki kaun se link par click karne ke baad ticket cancle ho sakta hai

I have tried to book two tickets from IRCTC today (16th June) and turned down. Reasons unknown. But Rs 1567 has been debited twice from my ICICI credit card. Request to refund it and let me know why my card was turned down.

contact number : [protected]

Same is with my case...TDR File date is 12th jan 2009

Same mails that they had sent my case chase up and all...

They are making fool...

For following three PNR details I have not received my refund despite passing 6 months. The present status is Admin Approved.

1. [protected]
2. [protected]
3. [protected]

What shall i do so that i can receive my refund. I am in need of fund very urgently.

Regards
Sunil Shukla

IRCTC and E-Ticket — Refund case

I have submit my E-ticket on dated[protected]

TDR Details:

Reason For TDR : Train Cancelled
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 20-Sep-2008
Refund Status : Refund under Process
PNR Number : [protected]

I have not get my refund till date

Pnr Number [protected] Transaction ID [protected]
Train No 2785 Train Name BANGALORE EXP
From Station KACHEGUDA(KCG) To Station BANGALORE CANT(BNC)
Date 23/6/2009 Class SL
Boarding KACHEGUDA(KCG) Resv Upto BANGALORE CANT(BNC)
Quota General Booked By
sir that ihave not because of some problem, bur i dont know how to cancel the same, kachiguda railwaystation i have enquired but they i wont get any thing because i have booked in internet.
To day suddenly i am verifing yoursite for etickets i found this site and immediately i amwriting to you sir .please do the neddful toget refund of my ticket since i have not travelled
thankingyou and awaiting for your favourable reply

IRCTC — Non refund under TDR

I had booked a ticket from Gaya to New Delhi and journey date was 27 June 2009 my ticket was in S4 coach but S4 coach was not in the train so i was unable to travel with my family, I had filed TDR on 29 June 2009, but till date (05 Aug 2009) I have not got refund, my detials as follows:

PNR [protected]
Train No.: 0417 (Special train)
Ref No. ekt[protected]
TDR filing date: 29 June 2009

The Follwing PNR NO'S - [protected], [protected] Amount has not been recieved yet, Even i spoke to the TDR Persons but every time i got reply that as soon as the amount will be credited in my account.
PNR NO - [protected] (7 moths passed), [protected] (100 days completed). Status is showing
refund is in Under Process

Irctc.co.in — TDR FILED ON 19TH MAY NO REFUND YET.

Dear Sir,
I Have made the below mentioned ticket on 12th May 2009. But Out of five pessangers only one seat was alloted and finally I have filed the TDR in IRCTC's site. Initially they told me that the refund process will take 90 days. But till date it is more than 105 days. No information about the refund.
TDR Details
Transaction Details
PNR Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 40.00
Date Of Journey 17/5/2009 Ticket Charge Rs 10900.00
Bank IDBIBANK Total Rs 10940.00
Train No 2423 Railway Zone NR
From Station GUWAHATI(GHY) IRCTC Zone CCM/Refund, Northern Railway New Delhi
To Station NEW DELHI(NDLS) Quota Tatkal

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 M SANATOMBI 50 Female 0000/ Booked
2 M SANA 25 Female 0000/ Booked
3 M CHOUBA 20 Female 0000/ Booked
4 N SANAMATUM 23 Male 0000/ Booked
5 A AMIT SINGH 28 Male 0000/ Booked



Reason For TDR : Passenger Not Travelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Zone : NR
TDR Filing Date : 19-May-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00
I send many reminders but did not get any refund.
Reminder1

refund against TDRFriday, 5 June, 2009 1:54 AM
From: "chandan nath" <[protected]@yahoo.com>Add sender to ContactsTo: "Indian Rail Indian Rail" <[protected]@irctc.co.in>
Reply :Re: TDR Filed against PNR NO:[protected]Monday, 29 June, 2009 5:50 AM
From: "[protected]@irctc.co.in" <[protected]@irctc.co.in>View contact detailsTo: "chandan nath" <[protected]@yahoo.com>

Dear Customer,

Please note that we have received your mail and your refund will be processed through TDR (Ticket Deposit Receipt). Refund under this category is processed by the railways under the present commercial rules and this process takes minimum 90 days or more. Once the refund is received from the railways the balance will be credited to your account.





Thanks& Regard
Aamir Husen
[protected]@irctc.co.in
www.irctc.co.in
[protected]

----- Message from [protected]@yahoo.com[protected]
Date: Mon, 29 Jun 2009 15:07:12 +0530 (IST)
From: chandan nath <[protected]@yahoo.com>
Subject: TDR Filed against PNR NO:[protected]
To: [protected]@irctc.co.in

Reminder2
Fw: TDR Filed against PNR NO:[protected]Wednesday, 19 August, 2009 5:45 AM
From: "chandan nath" <[protected]@yahoo.com>Add sender to ContactsTo: "Indian Rail Indian Rail" <[protected]@irctc.co.in>Cc: [protected]@irctc.co.in
Reply:[Fwd: Fw: TDR Filed against PNR NO:[protected]]Friday, 21 August, 2009 10:08 PM
From: "tdr" <[protected]@irctc.co.in>Add sender to ContactsTo: [protected]@yahoo.comMessage contains attachmentsFw: TDR Filed against PNR NO:[protected].eml (6KB)Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt.20.05.09. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 21.08.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..


Regards,
Ved Prakash
[protected]@irctc.co.in
Ph:[protected]

Refund action has not been made even after 6 months.
Ticket cancelled under TDR- PNR No.[protected]
ref No.[protected]-one ticket cancelled already
and the balance for 4 m4mbers has not been made.
Please refund the amount immediately.
R.Balasundaram & 3 family members.

REMINDER - 2
SIR,

RE;- REFUND - REF.NO.ekt[protected] DT. 14.05.2009



KINDLY CONFIRM THE STATUS OF ABOVE CITED REF. DT. 14.05.2009 REGARDING
PNR NO. [protected] TR. I.D. [protected], TRAIN NO.2311, JOURNEY DATE WAS
11.05.2009 . AS I HAVE FILED TDR ON 14.5.2009, ON ENQUIRY OF TDR STATUS
IS SHOWING AS “ADMIN.APPROVED” & REFUND IS UNDER PROCESS. BUT NO
REFUND IS BEING DONE TILL DATE. THREE MONTHS HAVE BEEN PASSED. KINDLY
MAKE THE REFUND AS EARLY AS POSSIBLE. PLEASE EXPEDITE THE PROCESS.

THANKING YOU,


YOURS SINCERELY,


SHIV SHANKER SRIVASTAVA

Irctc.co.in — cancellation of e ticket

Dear Sir,

Please Cancelled My e-ticket ,(PNR No[protected] and transaction ID[protected] ,Due to non Traveleing an-avoiedable resions and give me refund for the same.

Dear Sir,

Please Cancelled My e-ticket, (PNR No[protected] and transaction ID[protected], Due to non Traveleing an-avoiedable resions and give me refund for the same

sir i have taken singl e ticket from irctc.com website my account has been debited two times from account due to in my first attempt i made payment but ticket is not recieved . display sows that some error accured in second attempt i made payment and got ticket

reminder

dear sir
pl. cancelled my ticket
tid no [protected]
pnr no [protected]
from BDTS to COR
dtd,[protected]
and give refund

dear sir, pl. cancle my ticket/pnr no ; [protected] from ndls to lko on dt. 28th dec.2009 & remit the refund to my account. this is to inform u that i was trying to contact to custermer support since morning today but could not get it and now furthur trying for the numbers 23345500/4787/4773/5800/8539/8543 since 10 a.m. but could"nt get any responce so now informing u to get cancle my ticket & arrange to send my refund at the earliest.

DEAR SIR/MAM,

SUB: NOT RECEIVE IRCTC TICKET REFUND 150 DAYS GONE(PNR NO.[protected])

I AM A USER OF IRCTC. FOR MY BABY'S SUDDEN PHYSICAL PROBLEM, I DO NOT TRAVEL MY TRAIN. SO I TDR FILED TO IRCTC WEBSIDE. 150 DAYS GONE, STILL TODAY I DONOT RECEIVE ANY RETURN FROM IRCTC.
MY PNR NUMBER ----> [protected],

I MAILED LOTES OF TIME TO IRCTC, ALWAYS DEPLOMATIC REPLY.

PL. HAVE A LOOK ON THIS MATTER & ARRANGE TO RETURN BACK MY AMOUNT AS EARLY AS POSSIBLE.

WITH REGDS,

SOUMEN MAUMDER




----- Original Message -----
From: tdrprocess
To: Soumen Majumder
Sent: Saturday, December 05, 2009 5:43 PM
Subject: [Fwd: PNR Number [protected]]


Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No.[protected] has been forwarded to CCM/SER on dt.24-aug-2009. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 05.12.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..


Regards,

Dheeraj
[protected]@irctc.co.in
Ph:[protected]







Dear Team,



Please look into the matter,





Thanks & Regards

Ravi Chauhan
[protected]@irctc.co.in
www.irctc.co.in
[protected]

----- Message from [protected]@redtapeindia.com[protected]
Date: Wed, 2 Dec 2009 14:22:46 +0530
From: soumen <[protected]@redtapeindia.com>
Reply-To: soumen <[protected]@redtapeindia.com>
Subject: Re: [IRCTC #740178] Ticket Confirmation: NOT RECEIVE TDR REFUND / 3RD REMINDER/ URGENT / AWATING REPLY / PNR Number [protected]
To: [protected]@irctc.co.in


> DEAR SIR/MAM,
>
> PL. HAVE A LOOK ON THIS BELOW MATTER.ALREADY 125 DAYS GONE. WHAT'S
> HAPPEN WITH IRCTC. WE CAN EXPECT A PROMPT SERVICE FROM INDIAN RAIL
> WITH A PROPER CUSTOMER.
> I AM GETTING ONLY BLIND ASSURANCE. SO I HAVE GO RAILWAY CUSTOMER
> SERVICE FOURAM.
>
> AWATING YOUR KIND REPLY.
>
> WITH REGDS/SOUMEN MAJUMDER
>
> ----- Original Message ----- From: <[protected]@irctc.co.in>
> To: "Soumen Majumder" <[protected]@redtapeindia.com>
> Sent: Saturday, November 14, 2009 5:27 PM
> Subject: [IRCTC #740178] Ticket Confirmation: NOT RECEIVE TDR REFUND
> / URGENT / AWATING REPLY / PNR Number [protected]
>
>
>
> Greetings,
>
> This message has been automatically generated in response to the
> creation of a trouble ticket regarding:
> "NOT RECEIVE TDR REFUND / URGENT / AWATING REPLY / PNR Number
> [protected] ",
> a summary of which appears below.
>
> There is no need to reply to this message right now. Your ticket has been
> assigned an ID of [IRCTC #740178].
>
> Please include the string:
>
> [IRCTC #740178]
>
> in the subject line of all future correspondence about this issue. To do so,
> you may reply to this message.
>
> Thank you,
> [protected]@irctc.co.in

today 05 01 2010 i have booked two ticket pune to bhopal by jhelum exp. ac3 for dt[protected] my state bank of india a/c Rs1727/- debit but train tickit not generate ple refund my amount thanku p.k. swami hno.95 railway society stop no 12 bhopal (M.P.) MY BOOKING REF.NO. [protected]IG15212917 TRANSFER [protected] MY CELL NO [protected] BHOPAL

DT[protected] pune se bhopal ke ac 3 ke do ticket book kiya mere s.b.i. bank a/c [protected] se 1727/ Rs debit kiya gya lekin ticket internet se generate nhi ho ska hai REF NO [protected]IG15212917 TRANSFER [protected] HAI TICKET[protected] KA KIYA GYA THA hmara amount bapis karne ki krapa kre ji thanku p.k. swami [protected] mobile

what procedure of refund or cancel of e ticket if train is late our shdueld to four hours but chart is prepared pls tell alternate


thanks rajesh batra
[protected]

dear sir,
i wanted cancelled my ticket from JABALPUR to KALYAN JN
my train is 21 hr late so i have travel other train...my PNR no. is [protected]
and my TRANSACTION ID [protected] please give e refund...
thanx...

dear sir,

my name is manjeet kumar choudhary . i have bokked my e- ticket of rajdhani express
TRAIN NO. -2310
FROM- NEW DELHI
TO- PATNA
TRANSACTION-ID---- [protected]
PNR NO.--[protected]
DATE----27/01/2010

BUT ON THE SAME DATE TRAIN IS LATE BY 15 HRS.. AND DUE TO THAT I AM UNABLE TO GO FROM RAJDHANI, AND MY JOURNEY I S SO IMPORTANT I HAVE TO REACH MY HOME IN URGENCY, SO I TOOK ANOTHER TRAIN AND NOW I WANT TO CANCEL MY E- TICKET


WITH REGARDS,
MANJEET KUMAR CHOUDHRY
MOB. NO. ---- [protected], , [protected]

transation ID:[protected]PNR No:[protected] e-ticket dated 14.02.2010 is cancelled but I can't get my refund.R.M.Srivastava.

please cancel my e-tickets pnr no [protected]. dated 13.3.10. from chennai to trichy.

i have suffered aproblem from irctc e-ticket booking system.i had purchase a ticket, hwh to jodhpur.transaction id-[protected], dt-12/03/10(booking);dt of journey-13/03/10.
but i cant get ticket but price deducted from my a/c.
so, what can i do suggest me?

PLEASE CANCEL ALL THE ETICKETS - PNR NO.[protected]

Please cancel all passengers etickets PNR No.[protected] date of journey[protected];

Please cancel all passengers etickets of PNR No.[protected], date of journey[protected]

sir i want to cancell all ticket of this pnr no-([protected]) and transaction id ([protected]) booked by irctc userid aswani_15 and journey date 09-apr-2010 with train no& name; 3009/DOON EXPRESS. so please send my refund to releted accout. THANK YOU.

SIR, I AM NOT FINIDING IN THE BOOKED HISTORY COLOUMN THE DETAILS OF TICKET BOOKED ON 14TH 15TH &18TH FEB, PNR NUMBERS ARE:[protected], [protected], [protected]: TJ-MS, MS-TJ, MS-TJ, 6177/6178 ROCKFORT EXPRESS.KINDLY UP DTAE IT IN MY BOOKED HISTORY COLUMN.

Pnr Number [protected] Transaction ID [protected]
Train No 6340 Train Name MUMBAI EXP
From Station DINDIGUL JN (DG) To Station ADONI (AD)
Date 25/06/2010 Class SL
Boarding DINDIGUL JN (DG) Resv Upto ADONI (AD)
Quota General Booked By
sir that ihave not because of some problem, bur i dont know how to cancel the same, kachiguda railwaystation i have enquired but they i wont get any thing because i have booked in internet.
To day suddenly i am verifing yoursite for etickets i found this site and immediately i amwriting to you sir .please do the neddful toget refund of my ticket since i have not travelled
thankingyou and awaiting for your favourable reply

Dear sir/madam,
Please Help in e-ticket cancellation main ek ticket nikala tha us ko cancel karna hain par wo ho nahi raha hain, Please koi much ko is ke baare me bataye mera contact no.[protected] hain.
Aur mail Id:[protected]@gmail.com

E Ticket — Non receipt of refund after 125 days of filing TDR

for the partially confirmed railway etickets, i filed TDR for the refund of money on 25th May; but after 125days, i still have not received any refund. On the other hand irctc people are not responding to the mail.

Please my ticket i want to cancel my tiket

my pnr no.[protected]
my transation is [protected]
Resarvation from Delhi to Allahabad

thanks

Please cancel my ticket PNR No[protected] from Visakapatnam to Secunderabad dt of Journey[protected] booked on[protected]. I've been trying on net &as well as over Phone But could not find solution.
kindly do the need full.
regards
Sanjay N Naiknavare
Mb No. [protected]

my name is mohmed yusuf imam, i booked my 2 etickets on irctc for ahemdabad to ajmer and date of journey is[protected] but i dont want to go.i cancel etickets on irctc but i can't get my refund
date of book -:[protected]
cancel date-:[protected]
pnr no.-:[protected]
tran id.-:[protected]
train no.-:14312
fare-:392
pls refund my amount
my email-:[protected]@gmail.com

dear sir
pl. cancelled my ticket
tid no [protected]
pnr no [protected]
from BDTS to COR
dtd,[protected] and give refund

dear sir
i booked a ticket on the date of21.12.2010for22.12.2010 but it is running on14/15 w/l so it was not refunded please refund me 174 rs pnr no is [protected] and transaction id is [protected] please refund give me sir thanks

Dear Sir,
I have booked ticket on Dt.4-2-2011 of Maysya Gandha Express from Lokmanya Tilak Terminus to Udupi vide Detuche Bank Credit. But I have not received the ticket and Rs.1996/- have been deducted from my Credit Card.

The Code is X73780. Kindly immediately refund the payment to my credit card account immediately and inform me in my Email Address shillulisa2002 @yahoo.co.in.

Regards
Robert Dsouza.

I cancelled two tickets no 1 PNR No [protected], 2nd PNR no [protected]
ple refund my cash in my acciund

kindly cancell my eticket pnr no:[protected], t.id:[protected]
name:rajasekaran, nalina.
salem to korba
dated:14.03.2011.

HI SIR MERA TRASACTION GATWAY PASSWORD BLOCK HO GAYA HAI KYA KARU

IRCTC — Non-refund of ticket cancelled under TDR

I have still not received refund of the sum of
Rs.750/- towards cancellation of E tickets booked on 04/08/2010 under
PNR no.:[protected], Transaction ID [protected] and cancellation filed
under TDR on 05/08/2010.

Reference No of TDR is ekt[protected].

I have sent email to [protected]@irctc.co.in on January14th,2011, attaching complete details of TDR , but though more than 3 months are over since my reminder email, and 8 months since filing of TDR , I am yet to receive my refund amount.

Sir, Kindly take up the matter with IRCTC for expediting my refund, without further delay.

Thanks,

ttthakur

I made a ticket on ircts.co.in, on last 10 May, 2011. date of jurney 10 may 2011 from Bhopal to Gwalior. Train No. & Name: 12197/GWL INTERCITY PNR No: [protected] Transaction ID: [protected]
The train was cancle due to derailed train on line near vidisha
Already I have cancle my ticket but refund still awaited

Kindly refund the train ticket amont as earlier.


Thank you

please cancel the following tickets
pnr [protected]
pnr [protected]
pnr [protected]
pnr [protected]

my itctc id is Dhup and as per my submitted profile my email address
is www.[protected]@yahoo.com which is invalid now. My correct email id is
[protected]@gmail.com. i m not able to operate my account. the
following tickets are urgently to be canceled
1. pnr [protected]
2.pnr [protected]
3.pnr [protected]
4. pnr [protected]

please help me immediately to avoid financial loss
cell -[protected]
phone 27562428

regards

1.shashi bhushan prasad sinha
2.address - E-1/01, Girikunj Coop Hsg Soc
Sector: 8 B, CBD Belapur, Navi Mumbai
3.[protected]@gmail.com
4. DOB : 01.01.1967

dear sir /mam.. i am neeraj and i had booked ticket, , train no 12204 .. from amritsatr to hajipur ..by the way of eticketing . but the seat was not confirm up to 3 hours before departure, , so i have to cancel the ticket .. today on the date of june 8 .11 . by the website irctc . the procedure of cancellation of the ticket is not being proceed, , so i request you to please check and halp me . my pnr no [protected] transaction id [protected].. train name shc garibrath .. date .. 8 june 11.. my mobile phone no .. [protected]..email .. [protected]@gmail.com..

Railways — website is not built as expected

Have booked rail ticket online but website didnt display form as to be filled in branch , hence 'reserved till station' field was missing. Charged till destination station instead and customer care also didnt help to find out exact station code for intermediate stations. Pathetic Service. Solution provided was cancellation and rebooking which will again consume money from customer, booking online is disaster and should be banned.

sir, i booked my ticket pnr [protected] Dated 24/8/11 and i cancelled my ticket but i received amount Rs. 791.00 which is verry lossed amount. so pl. clear this matter.
Thanks
Daulat Ram
[protected]

IRCTC/etickets — Non refund of TDR

Dear Sir,
I had filed TDR against PNR No.[protected] on the same day i.e. the date of travel because the train was late by 16 hours. But my claim has not yet been settled even inspite of repeated emails and telephonic talk. Morethan 10 months has already elapsed. They always inform that the TDR claim limit has exceeded morethan 30 days.

PNR No.[protected],

Transaction ID :[protected],
Agent Code -BP15518 (BP[protected]
Reason for filing the TDR : Train was late by 16 hours.
Date of filing TDR : 04.01.2010,
Train No.Name : 2311/HWH DLI KLK MAI

Kindly expedite the matter at the earliest please.

S.K.Srivastava,
Sr Vigilance Officer
NTPC Limited,
PO: Rihandnagar,
Distt. Sonebhadra (UP) 231 223
Mob : [protected]

The Follwing PNR NO-[protected] id no-[protected] Amount has not been recieved yet, Even i spoke to the TDR Persons but every time i got reply that as soon as the amount will be credited in my account. (115 days completed). Status is showing forwarded to railway
refund is in Under Process
train no- 13352
amt- 4420/-
katpadi to tatanagar
kindly inform to mr r.k.verma
please give me our zone
my email address-
[protected]@rediffmail.com

The Follwing PNR NO-[protected] id no-[protected] Amount has not been recieved yet, Even i spoke to the TDR Persons but every time i got reply that as soon as the amount will be credited in my account. (150 days completed). Status is showing forwarded to railway
refund is in Under Process
train no- 13352
amt- 4420/-
katpadi to tatanagar
kindly inform to mr r.k.verma
please give me our zone
my email address-
[protected]@rediffmail.com
date of birth - 17/05/1975
user name- alok0621

URGENT/SOS.

I, A R REDDY had booked, on line, on IRCTC PORTAL, 5 tickets from Mumbai to Hyderabad on dt.31.10.2012, the date of travel being 27.12.2012and train no.is 12701.The money was deducted from my ICICI bank account but then the site got hanged and till today the PNR no.is not sent to me as sms to my mobile.

dear sir
my name is d.dharmateja.i have bokked my e- ticket of delta passenger
TRAIN NO. -57619
FROM- REPALLE
TO- SECUNDERABAD
TRANSACTION-ID---- [protected]
PNR NO.--[protected]
DATE----05/02/2013

BUT ON THE SAME DATE TRAIN IS CANCELLED..PLEASE CANCEL THE E-TICKET REFUND THE MONEY IN MY ACCOUNT

IRCTC — CANCEL MY E-TICKET

Dear Sir,
Please cancel my ticket due to not travling .The details are as under-

Booking details:-
PNR No.[protected]Transaction ID:[protected]
Train No & Name:16735
Date of journey :15.03.13 Class : SLEEPER
MS TO TEN

PLEASE refund amount .

previous day i reserve a ticket from Hiranagar to saharanpur please cancel my ticket my PNR no.is [protected] ..after cancelling my ticket message my phone number [protected] ..i really thankful to you

please cancel all passengers etickets of pnr no [protected] dt 7.6.13 train no 12686

please cancel the e ticket of train no 12686 pnr [protected]/7.6.13 Chennai express

My no-[protected] (Harjind singh)
Dear sir,
I made a ticket on ircts.co.in, on last 25 June .2013 timing 11:51:52 now i want to cancel a ticket, but my Id was locked. The PNR No is [protected] and transaction Id is [protected], train No 12423/DBRT RAJDHANI E date of journey 31 JULY 2013. FROM -NEW BONGAIGAON UPTO- NEW DELHI (NDLS)
Please cancel the ticket of HARJIND SINGH male 27 RLWL-5.
Thank you
email- [protected]@rocketmail.com

dear sir,
i want to cancelled my ticket from sc to gnt
pnr no:[protected]
tran id:[protected]
please give e refund
thanx

sir please cancelmy e- tickets

Sir
please refund my amount in my s.b.i account against transaction id [protected]& [protected] on dated 07/09/2013.Both are shown 0 pnr no, actually tickets could not be made due to net problem.
So please refund my amount soon.

With Regards
Tanmay Kumar Ghosh
Malda
West Bengal
07/09/2013

Sir
please refund my amount in my s.b.i account against transaction id [protected]& [protected] on dated 07/09/2013.Both are shown 0 pnr no, actually tickets could not be made due to net problem.
So please refund my amount soon.

With Regards
Tanmay Kumar Ghosh
Malda
West Bengal
07/09/2013

Dear Sir,

Please Cancelled My e-ticket, (PNR No-[protected] and transaction ID [protected]), Due to non Traveleing an-avoiedable resions and give me refund for the same

Dear Sir,
I tried to book the e-ticket on dated 07-12-13 at 12:51 by pnb debit card for the train kalingautkal exp (18478) from meerut to agra but transcetion not successed but Rs 476.24 had been deducted from my debit card pl refund my money.

I am Dinesh Arya myPNR no[protected] and train no is 12986 for today(19.12, 2013) journey from delhi sarai rohilla to jaipur .please help me to cancelation my eticket.

sir i have reserved a ticket for gondia on 22 nd of june .it is of four members group using my sbi debit card.the pnr no is[protected], it was of wait list so i have cancelled that immediately but it was debited double time in my card .again i received the re payment message only once but i have paid double plz pay my amount immediately


thank u
mahendra kutte

Forgot my password

please send my password my email id is [protected]@gmail.com

User id is pawan1301
mobil no [protected]

reminder

dear sir
pl. cancelled my ticket

pnr no [protected]
from GTR TO VISHAKAPATTANAM
dtd,[protected]
and kindly remit the refund to my account.
thanking you sir.

Dear Sir / Madam

Train no.02841 from Howrah to Chennai has been cancelled on 17.10.2014 due to hud hud cyclone. The e-ticket vide PNR No.[protected] & Transaction ID: [protected] booked on 15.10.14 as e-ticket from BBS to MAS and could not be cancelled as it is a premium train.There was no intimation from the IRCTC through print or electronic media that the train will be cancelled on 17.10.14.Since the running of the train has been cancelled the e-ticket referred to above ought to have been cancelled automatically. But the ticket fare amounting to Rs6990/- excluding other charges has not so far been refunded by the IRCTC.
Hence I request you to take necessary steps to refund the amount as soon as possible.
Regards
R.Ravi
email: [protected]@gmail.com

Dear sir, I khozem amreliwala request you to resolve my TDR refund status stating tht the passenger has travelled as per the chart and declining to refund my payment for the same where as the train was delayed by 15 hours first and then it was stated as cancelled and i have already filed the TDR refund request but the irctc department says tht passenger has travelled by the train which was already been cancelled so pls look after this matter and help me to get my refund as soon as possible am sending all the details fo the ticket details as follows. Transaction id-[protected]. train no-01013/cstm nagpur SPL. Pnr no-.[protected]. Date of journey 07.JAN.2015 Date of boarding. 07. JAN.2015.Date of booking.03.JAN. 2015. From MUMBAI(cstm) To NAGPUR(ngp) BOARDING AT.MUMBAI (cstm) Reservation upto NAGPUR (NGP) Quota LADIES(LD) Class- Sleeper Class Ticket Amt-890 Ticket Type-E-ticket. PASSENGER DETAILS: TASNEEM . Age.38. FEMALE. CNF S1 /4 . RASHIDA Age 17 FEMALE CNF S1/6 TDR Filling DATE-07 JAN 2015 00.55.21 HRS TDR STATUS: Repudiate Cancellation ID:[protected]. TDR.Zone: CENTRAL RAILWAYS(C.R) Regestration No.BCR130115W39111 Repudiate Date: 16-JAN-2015. Kindly Request you to resolve the matter at the earliest. . THANKING YOU. . KHOZEM. Z. AMRELIWALA (Cont-No-[protected])

Please cancel my tickets PNR NO. [protected]

Please cancel my tickets PNR NO. [protected]

IRCTC — No Medical First aid Box

No Medical first aid box available in ac compartment Kornak express 11019

lost of my password

my user id is GANNU777 nd i have lost my password of irctc login so please send me a new password to mobile no [protected]

No bill on purchase

No bill is provided on the purchase of any item at the irctc food track at delhi metro stations On asking they say that there is no need and they are not provided with the facility. Please look into the matter

refund of cancellation ticket

Dear Sir, we have booking a ticket form pune to solapur on 22.01.2015 amt of cancellation tickets amt. refund not received till date. The Irctc transaction No.[protected] pls credit the refund amt.

NOT GETTING AMOUNT THROUGH TDR PROCESS

i did the TDR process on 24/12/2014 at 3.33 pm . the train time was 3.20 pm but the train was late about 13 hours so i could not travel. Cancellation ID; [protected]

M0BILE VERIFICATION CODE

please send me mobile verification code of [protected].my irctc user id is KOKAKOKA.and my email id is [protected]@ovi.com

my user id locked,

so plese solve my account. my mobaile no [protected].

sir i wanted to know whether there is any option or not to take the duplicate of the thatkal ticket as i lost it. if it is possible please let me know the details including the procedure and the amount to be paid. i would be thankful to u i[censored] can give me answer and i would be extremely happy as it is a matter of losing 3000 rupees.

IRCTC is trying to make people pay more for Tatkal tickets. I could see that the tatkal ticket quota is enabled even if there are 100 tickets available in general quota.This is definitely misleading the user while booking tickets online. Users generally book tickets in a hurry during morning times as the site is very very slow between 10:00 to 12:00

Site should not open tatkal quota before filling the tickets under general category. At Least a warning message should be available in the site if the tickets are available in general quota

Kindly do necessary changes in the site

REMINDER - 4
SIR, RE;- REFUND - REF.NO.ekt[protected] DT. 14.05.2009
KINDLY CONFIRM THE STATUS OF ABOVE CITED REF. DT. 14.05.2009 REGARDING
PNR NO. [protected] TR. I.D. [protected], TRAIN NO.2311, JOURNEY DATE WAS
11.05.2009 . AS I HAVE FILED TDR ON 14.5.2009, ON ENQUIRY OF TDR STATUS
IS SHOWING AS “ADMIN.APPROVED” & REFUND IS UNDER PROCESS. BUT NO
REFUND IS BEING DONE TILL DATE. THREE MONTHS HAVE BEEN PASSED. KINDLY
MAKE THE REFUND AS EARLY AS POSSIBLE. PLEASE EXPEDITE THE PROCESS.
THANKING YOU,
YOURS SINCERELY,
SHIV SHANKER SRIVASTAVA

i didn't get pnr no.
but i got mail to my id of transaction of money from credit card,
i got only order no.
how can i get my ticket.print out.

surendra — didn't receive pnr no

sir
i have booked 3 tickets from vishakapatnam to vijayawada train no 2805 didnt recieved pnr no
through net banking money was credited in sbi [protected] so kindly help me

IRCTC — No Refund received till date for TDR filed on 25-Jul-2011

Dear Sir,
I filed a TDR against PNR No.[protected] on the 25-July 2011.Reason For TDR was that "Train Late More Than Three Hou
rs and Passenger Not Travelled".My date of journey was on 23/7/2011.But till now i didn't get money refund from IRCTC.

Regards
Reteesh

Pls do the needfull, My details as follows -

Transaction Details
PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
Booked On:[protected] Class: SL Internet Service Charge: Rs 10.00
Date Of Journey: 25/9/2011 Railway Zone: NR Bank: hdfcvbvpg
Total: Rs 510.00 Train No: 12625 Ticket Charge: Rs 500.00
From Station: GWALIOR(GWL) Quota: Tatkal To Station: H NIZAMUDDIN(NZM)
IRCTC Zone: CCM/Refund, Northern Railway New Delhi

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Surendra jadon 30 Male S8 0014/ UB Booked
2 Laxmi 25 Female S8 0016/ SU Booked

TDR Details
Reason For TDR: Train Late More Than Three Hou
rs and Passenger Not Travelled
. TDR Status: CCM Registered Reference No: ekt[protected]
TDR Zone: NR TDR Filing Date: 25-Sep-2011
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00

sir,
I was booked a e-ticket at irctc from bihta to delhi and due to date exchange i was cancelled the ticket when i cancelle the i used the pament gateway of axis bank and atm of bank of broda so my amount is alredy cutted but not refunded in my account at bank of broda but the irctc said that your amount is refunded at axis bank reciept no- [protected] and transection id - [protected] and pnr no - [protected] cancellation date 5/07/13and refund date 7/07/13 is given at irctc .But i have not amount refunded in my account of bank of broda. so please infrom me

PNR No: [protected] Train No./Name: 18048 / VSG HOWRAH EXP
Date of Journey: 04-Dec-2014
SL No. Name Status
1 krisahna reddy CKWL
2 nagi reddy repudiate

i booked tatkal ticket, status of the ticket when train started was mentioned above.but money won&#039;t refund to my account.

It is relally annoying the common man to book the tatkal ticket. Availability is vanishing in 5 minutes and automatically turning into wait list. First of all reserving the so many tatkal tickets is nonsense. Railway has to review the tatkal scheme and do the favor to the public.

The tickets status move to a WL of 13 everyday after 5 mins of the opening of bookings. I tried booking ticket for Navajeevan express and ended up with the same WL status of 13 in 3rd AC, 4 in 2nd AC and the parody was that all the days it was the same status! I had to struggle to book the tickets and yet it was a pure waste. Within 5 minutes if all the tickets are vanishing, then what can you say about the system. I suspect fraud in this. Kindly look into this issue.

irctc daily morning 8.00am no one book tickets at this time their site [censored] c k and suck at this time

i aggary with this comment. really Railway has to review the tatkal scheme and do the favor to the public.

ya its true that the IRCTC site really sucks, and that it is intentionally done so. But, those who are responsible for it would be the least bothered no matter whatever we say in forums like this, so our attempt to get heard is most probably futile. The only gain is that we can vent our anger at such a rotten system.

It is ready true. After 8 AM in the morning, site crashed. 'Service Not avilable' message is coming. Verification code is also not loading.

Let ms mamta banerjee know this before she starts getting badwords from the people. please remind her that ministry is for working also not only to collect money, start trains fro west bengal. every time we fools get up early try to login at 8.00. but this truly desi outdated site always says SERVICE UNAVAILABLE. this seems to be some conspiracy by the site admin, railway employees and mamta banerjee herself to make tickets available to the agents. on the contrary in perdiod Lalu yadav, let go the corruption but atleast we never had such problems. request mr. manmohan singh oopps i am sorry i must say ms sonia gandhi to remove this mamta and bring back lalu.

agent ka tatkal band hone ke bad bhi tatkal tiket nahi mail raha hai 1minuts main hi kiun tatkal teket khatam hota hai agent ka tatkal band karna bahut badi bhool hai samghdar logon ka kam nahi hai

www.irctc.co.in is the best of all worst site

Thanks for indian railway management

We can encounter all types of problems some are,
1st it will pleasantly start with "Service Unavailable"
never lose your hope "try try try again and again"
It will suddenly get into next page with " Error on page" again don't lose hope restart again

I feel that there is some big scam is happening in the railways which is not still investigated
the agents can book for double cash but we are unable to even open
specially for tatkal booking the ticket booking via internet is "Service Unavailable" or "communication problem"
The railway ministry is not doing any to make it effective they are proud to say biggest railway network in world.
But its also true that Its the biggest Railway Network with
poor maintenance
poor administration
poor facilities
poor security
and offcours poor web site operations
We are not with a population of 50 we are with the population of 1.21 billion
This is not at all in agenda of any ministry all they want is vote and power to secure their families having bank deposits in Swiss banks and they have the power to oppose and challenge Supreme court.

How much the citizens of India have to compromise and tolerate for these politicians, bureaucrats, Rich and government employees

This India is for politicians and government employees if possible we have to live
So understanding this hard fact I will not complain on any thing

Twice amount debited for a single e-ticket
Dear sir,
I have booked an e-ticket on 26 sep 2009 from H NIZAMUDDIN to BHUSAWAL sheduled on 15th OCT 2009. The ticket was booked, but they debited ammount twice from my account.The detail of e- ticket booked is as:
Passanger Name-Brijesh Chandra (age-27)
Reservation from H NIZAMUDDINTO BHUSAWAL
Train name & no.-0478/NZM PUNE SUP SP
Date of Journey- 15 OCT 2009
class-SLEEPER

Transaction detail ;
SBI ATM CUM DEBIT CARD
CARD NO.-
CARD HOLDER NAME- MR.BRIJESH CHANDRA
irctc user name is IPMSACHIN
sir please take this matter into consideration, I will be thankful to you if this matter is taken into consideration to get my money back

sir, i booked nagpur to mumbai sevagram exp ticket on 13 th oct but i cant received the ticket or money deduct from my acount. so pls back my money 830/-

I filed the TDR on 31-Jul-2008 and have been constantly chasing the TDR department over phone as well as e-mail. I am yet to get any response on this. They are not even telling if the refund is valid or invalid...! How do I get my refund? Also, I'm keen on suing IRCTC for the harassment caused due to this un-explained delay..!

PNR Number [protected]
Booked On[protected]
Transaction ID [protected]
Ticket Type eticket
Reference No : ekt[protected]
TDR Filing Date : 31-Jul-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

TDR filed refund not received
Kindly note that I Sanjay Malviya had filed an online TDR on dated 19.5.09, details given below through IRCTC, have not yet received the refund for it . 72 days is the turn around time to process the request, have done lots of followup but there was no commitment given regarding refund . Kindly lodge a complaint against IRCTC & help me getting my refund.

PNR number : [protected]
Ticket type : eticket
Ticket charge :Rs 1332.00
Train Name : Golden temple express
Journey Date : 18.05.09, Del - Mumbai
Reference number : ekt[protected]
TDR filing date :19.05.2009
Reason for TDR :Passenger Not Travelled.

I filed a TDR for my eticket on 21-feb-09 whose details are as under:-
Transaction ID- [protected]
PNR No. - [protected]
Reason - Train running late by more than 3 hours.
TDR filing Date - 21/02/2009.
But, even after 6 months I have not got any refund.
Kindly tell me what I should do . I have already mailed IRCTC many times.

IRCTC — refund not received for TDR filed

This is as regard refund status for PNR no, [protected], and [protected] date of journey - 28th may 2010,

The same tickets were booked through IRCTC.co.in via Login ID ca_pintu.

TDR for the same was filed on 3rd june 2010, since the above train no. 8006 was cancelled for the said date.

I am sorry to say that i have not yet received the refund for the same, please update me regarding the status for the same.

Please help me or give me the email ID of the relevant person whom i can contact to get the refund

I booked four&half tickets on prasanti express in 3tierACon date28/9/09.But due to error I didnot get ticket &money got deducted my SBIaccount.My card no[protected].
MY JOURNEY DETAILS- PRADEEP KUMAR SWAIN, AGE-34 BHUBANESWAR-BANGALORE
SARITA SWAIN AGE-29 BHUBANESWAR-BANGALORE
SUBASH SATAPATHY AGE-43 BHUBANESWAR-BANGALORE
SANDHYA SATAPATHY AGE-38 BHUBANESWAR-BANGALORE
SMARANIKA AGE-10 BHUBANESWAR-BANGALORE
PRIYANSHU SWAIN AGE-4 BHUBANESWAR-BANGALORE

starting date-16/12/09, boarding at BHUBANESWAR.Pl help.

Next time record this in your mobile phone and upload to U-tube.Complain against IR in consumer forum with proof.Avoid buying from these people.Carry your food while traveling.

Sir
Due to some reason I am unable to open my IRCTC account and I have send lot of email to www.[protected]@eticket.co.in to cancel my eticket of PNR NO [protected] but I am not getting any
response . Please investigate the matter at the earliest please.

IRCTC stall at station — extra charge on mrp

dear,
sir

i am harsh maurya, i had reservation ticket of sleeper class on 17th of octber 10.
s6 /66 birth.
at katni staion i saw 2 /3 stall of irctc they are selling mineral water @15 rs.and they have written on prise list only 12 rs per bottle.i ask to shopkeer that you have written 12 rs then why are u asking for more. he saw me attitude.

Railway Station Vendor Items — Complaint regarding selling of packed price above the market Price in Railway Station.

Respected Sir,

I am a final year student of IIT Kharagpur, so need to travel once every month to home by train. I have noticed that the vendor present at railway station charge more than the market price. Cost of IRCTC coffee is Rs 7 instead of Rs 5 that we get outside. Similarly packed item ie Britania Cake is charges Rs 30 which has MRP of Rs 28. Like this every item which we buy is charged more.

On concern with public issue the government must take action regarding this. At station people have no other option to buy with other vendors, so they are free to charge whatever they feel. Please look into this matter because of this poor & middle class family suffer a lot.

I would be thankful to you i[censored] look into this matter and inform me any decision taken on my concern

Thanking You,

Regards,

Sukesh Kumar Nayak
Dep. Of Civil Engg,
IIT Kharagpur
+91-[protected]

I think if vendors levy little extra charges (Rs 1 or 2) for cooling, its reasonable because they pay for electricity/ice blocks for cooling which is not free. Unless Govt. makes it clear that MRP includes cooling charges, I won't fuzz over the little extra charges. After all cooling is added value to softdrinks/bottled water so it's ok if vendors charges little extra for that. Its my personal opinion, I am open for other ideas.

There is amount deduct in our HDFC Bank account no- [protected] Saving account-sarangpurbranch Reference no-[protected] Rs. 900/- + Rs.11/- but e-Ticket is not issued by IRCTC on Dt-29/12/2011.Narration no- [protected]
please credit the same amount in our above account.
e-mail ID- [protected]@gopinotebook.com

Don't expect more from INDIAN railways.Don't buy anything from these people make your own arrangement.

This is a real painful thing. I travel a lot and plan a lot in advance with multiple tickets to take care o[censored]nforeseen schedule. If not me some one else in my family is travelling here or there.

Now I also am Shubh yatra member. I paid Rs 550 for this.

I want to do all my tickets via my irctc account so that I can utilize the Rs 550 amount that I pay for my membersihp. But I am not being allowed to do that. This is completely unfair

I am a subhyatra member having number [protected]. I am travelling frequently. Hence I need to book morre than 10 tickets per month for me only. This is not a commercial activity. Why should IRCTC limit this?
One the one hand IRCTC is promoting subhyatra membership and in the other hand limiting the customers to book tickets. What is the strategy behind it?
Is there a hidden agenda of IRCTC to promote their agents and to trouble their customers to stand in a long queue infront of the booking counter?
It would be nice if I get an answer on e-my mail ID [protected]@gmail.com

Dear sir
i have booked ticket through irtc using my ATM CUM DEBIT CARD, but I didnt got the ticket and money(Rs 207) is reduced from my account.I got this message in my account POS PRCH 62201800861002054829133102999552001.sir I want my money back kindly do the favor.thanking you
jesithajayaraj

tuukkmnmhn

work

gadarwara to mathura junction

Dear sir
kindly send a mail to irctc mentioning all the relevent details
and send a cc to bank also
they will credit back to your account