Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sir/Madam

PNR NO.[protected]
TRANSACTION ID:[protected]

With reference to the above, I have booked on 12.05.08 e-ticket in Indian RAilways (IRCTC) from KADUR TO BANGALORE (YESVANTPUR)travelled on 25.05.08 same has not appearing in my booked eticket history nor i am not able to cancell.

Now i have to cancell my ticket what do now.

I fact i have called so many times and i have...

Dear All!
This for yours kind information regarding Users facing problem in e-ticket booking.

When I choose option of compulsory lower berth then I paid money from my account. Amount is deducted from my account but couldn’t reserved ticket.
As per customer care it will take 3 working days money to return back.

After three days I won’t get any seat to reserve on same train & money...

To
Shri Lalu Prasad Yadav
The Hon’ble Minister of Railways
New Delhi

Date: 17th May, 2008

suject: Online Booking through irctc.co.in
Respected Sir,
I would like to get your kind attention on the problems faced by the general public who use Internet Booking facility to book their ticket for their journey on www.irctc.co.in.IRCTC web service is a disaster. You would reach...

Very Bad Experience

Dearest Sir/Madam,

This has a reference to the ticket bearing a PNR no [protected].

1. 36 hours, I guess, you have the same 60 seconds in a minute, which the world follows, Oops... I forgot that you are again a Government of India Enterprise. The booked ticket took more than 72 Hours (received at 20:30 Hrs on 13th May 2008) to reach the destination, again with a havoc.br...

Session expired after making payment - No ticket booked -- bank acnt debited
I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/BIL/[protected] from GORAKHPUR (GKP) to RAXUAL (RXL) for 8th JUN 2008 in (5274) SATYAGRAHI Express. After entering the details of the two passengers, I made the payment using SBI debit card. After making the payment I got the computers screen freez.

I checked my SBI...

I am customer having regular practices of purchasing the product online and I have very good experience with lots of websites all over the world. There are few of the website across the world running who are serving millions of people in a day with their services and running without single problem and for that they are accepting best resources and valuable caring department in backend of the website.

While if you try to use...

Dear Sir
Attached pl find three files regarding booking of i-tickets from LTT to TVC today morning at 8.30. The tatkal ticket booking went very smoothly and the transaction was successfully concluded by debiting my account (see 1*).
However, the next screen (see 2**) advised me that the transaction could not be completed due to reasons unknown. However, on checking with ''failed booking', it was due to non receipt...

Hi,
I just tried to purchase 3rd Ac tickets. When i paid the amt through credit card it was successful but while redirecting to IRCTC it showed service not available. When I checked the Booked Ticket there was no ticket booked.
The amt has been deducted from my account.
can u tell me how to get my money back....

I had booked i-ticket on 11.04.08 with the following details:

PNR NO:[protected]
Date of Journey: 22.04.08
tain no: 2506
Class: 3A
journey: From Delhi to New Jalpaiguri (NJP)
No of Passanger: 3

While booking the ticket, the computer displayed "time out" at the end. I thought the ticket has not been booked. I didn't checked anything e.g. Booking status etc.br...

Dear Sir,
Please refer the e-mail attached below,

I have booked this ticket on 14 March 2008,

I have got a W/L 6 & 7, While original wait list as W/L 8 & 9 as,

When I checked status today (30 April 2008 @ 10:10 AM) it shows me W/L 4 & 5

While when I check availability status today it shows original W/L 25 with current W/L 6, (

How can it be possible,...

Today on 27th april 2008, i was trying to book a ticket on irctc but i was getting status as not available but when i contacted an agent he told me that there are 35 seats available (tatkal quota), isn't it chetaing with normal users why railway is providing such privilages to theire agents just for some extra money and i think this is the success mantra behind railways profit....

I didnot received so far the amount debited from my account while i am booking the eticket by using atm cum debit card.
my transaction id no is 46349933 amt 6875 & 46164377 amt 4585
I request you to credit my amount immediately...

Hi All,

I booked train tickets on 9April, 2008 but it got failed but i didn't get refund till now. How can i get back my money? I made payment through Visa card via CITI bank gateway. The ticket is not booked but amount is debited from the card. What i need to get back my money? Please suggest me to resolve this issue.

Regards,
Saminathan C...

I had booked one IIIrd AC Train I-Tkt though IRCT site as per the details given below but till date I have not got the refund of the same.

Date of Journey[protected]
Class - IIIrd A/C.
Train No. - 2163
No. of Person - 3 people were booked and all three were cancelled.
Tkt PNR No.[protected]
Trans ID - [protected]
Booked Station - Pune
Reservation Upto - Chennai.
br...

Hi,

I have tried to book two tickets from COIMBATORE (CBE) to HYDERABAD (HYB). My account has been debited a sum of rupees 1045 but I have not received the tickets and did not find them in the "booked tickets" menu also. I have written about this issue to [protected]@irctc.com but have not received any replies.

Thanks and Regards,
Dinesh Venkatesan....

IRCTC RAILWAY E-TICKET BOOKING
Posted:[protected] by BHARAT SARABHAI PAREKH [send email]
Session expired after making payment - No ticket booked -- bank acnt debited
Session expired after making payment - No ticket booked -- bank acnt debited
I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/BIL/[protected] from UNJHA(UJA) to BANDRA TERMINUS(BDTS) for 16th April 2008 in (9708) Arravalli...

i have booked a 3rd ac ticket in irctc on 9/10/07 to travel on 13/10/07 by IRCTC.CO.IN bearing
[protected][protected]
transcation id is-[protected]
PNR-Number[protected]
Train Number 8006 Train Name KORAPUT HWH EXP
Date 13- Oct- 2007
From Station DMNJ To station SBP
Reservation upto SBP Boarding point DMNJ
Class 3A No of passengers 1
Charting Status CHART...

Dear Sir,
I GOT THIS MESSAGE FROM IRCTC.

PLZ READ CAREFULLY.
(Dear Customer,

Thank you for using IRCTC's online rail ticket booking services.
Refund instruction for amount of Rs.2090.00 towards the refund due for the cancellation of Ticket vide PNR [protected] has been issued to electronic payment gateway on 01/11/2008 11:12:07 PM. Same shall appear in your account within two to three...

Dear Customer Support

I have booked an e ticket in Tatkal quota to travel from Gorakhpur to New Delhi by Bihar SamparkKranti Express on date 22nd march 2008. Due to some unavoidable reasons I did not travel and on 21st March at 2 pm attempted to cancel my ticket. When i approached the ticket counters at Gorakhpur, I was informed by counter Clerk that e ticket could be cancelled online omly. As the tickets can not be cancelled...

I booked a e-ticket through my SBI debit card on 13.3.2008 for me and my family comprising of 2 adults and 2 minors for a journey between Guwahati and LT Terminus-Mumbai bearing PNR no. [protected] by 2A class with transaction ID [protected]. I successfully took the print of the ticket, but later on was astonished to find that the booking amount of Rs.6589/- was debited twice from my bank SB account. I immediately informed the case to IRCTC...