Indian Railways — non received of cancelled ticket amount on 22.04.17

Address:

Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh

My complain as of date is pending home track complaint : reference number : * w/sc/bza/[protected] please enter the value of one field * name of complainant : goutam bhattacharya contact number : [protected] date of incident : 22/4/17 email : [protected]@gmail.com submitclear reference no registered date complaint sub complaint status comments currently with action w/sc/bza/[protected] 07/09/2017 14:40 refund of tickets pos refund pending designation department zone division station senior dcm commercial sc bza print my complain is please do the needful dear sir/madam please find herewith the attachment of cancelled ticket of gudur to santragachi on 22.04.17 pnr no. [protected] it was booked through debit card of syndicate bank on 14.04.17 debit card no. [protected] and cancelled on 22.04.17 at gudur railway counter but stiil date i am not yet received my money and also attaching railway grievance note and they are told that send a mail to andhra bank mail id bank statement attached please help and railway department also given your mail id and ph. No complaint description : dear sir/madam please find herewith the attachment of cancelled ticket of gudur to santragachi on 22.04.17 pnr no. [protected] it was booked through debit card of syndicate bank on 14.04.17 and cancelled on 22.04.17 at gudur railway counter but stiil date i am not yet received my money this is surrprising to me for one refund amount not yet credited in my account by railway department. Our govt. Asking for cash less india. My accounts details goutam bhattacharya syndicate bank, gudur branch, a/c no. [protected], ifsc code no. Synb0003478, debit card no. [protected] my previous complain to railway and your are told that i have to send mail to [protected]@irctc.co.in but they are not response please look in to the matter closing remarks: sir, your grievance for refund case has been examined, this being a pos machine swiping issue, you are requested to contact andhra bank credit card division for refund on phone no:[protected] & 09. Your debit/credit card no. Bank account details may also be mailed to andhra bank on email id:[protected]@andhrabank.co.in for process of refund. Since tdr was not issued in this case, ccm/cco/refunds office has no role of process in this case. Andhar bank mail copy dear sir, as per our record there is no refund for card no [protected] is found. But as the image of cancelled ticket provided, the said ticket was cancelled as electronic refund hence, you are request to please contact railways for electronic refund regards, ashish ranjan sr. Manager visa section, credit card division, andhra bank, hyderabad now this time is not clear from your end then i will go for leagl
Closing remarks: