Indraprastha Gas Limited [IGL] Complaints & Reviews

Many time i have made a complaints but till now the pipeline of gas fitting has not been done in my flat. pl look in to this .

Hello,

I am a resident of Logix Blossom County, tower G 505, sector 137, Noida 201305. I would like to draw your attention towards the complaint I have raised a few weeks ago to the customer care of IGL, where there was no action has been taken. I have been given a number of some random person called as Mr Amit [protected]. Amit has been providing us numbers of some IGL agents like Musharraf (metre fixing person), Ashish (for fitting), and Ankur (for pipe fitting in extra cost). I would like to know and raise this concern whether each and every person mentioned above are your employees and are they allowed to ask for some money to fix the IGL pipeline at my home. I would like to end this complaint by saying that if there no appropriate action has been taken for my complaint, ' I shall be taking a legal action against the same if needed'.

I am sharing my BP No. [protected]

Regards
A

This is Anima Singh. I m consumer of IGL due to lockdown we not in city for many month in Year 2020 n 2021 as well.
U hv generated bill for June but premises lock since April 25, will u pls let us know how it happened?

Despite repeated calls to customer care from last 28 days after installation of meter connection is not fixed with burner, my complaint was assigned to Mr.Rohit, who kept on giving one or other excuse of not coming.
After 10 days contacted customer care and registered complaint they gave of assurance to turn up in 3 working days, but no one turned up.
After calling customer care again and again from last 10 days and latest complaint number [protected] was registered on 23 July, 2021. I was given assurance that they will arrange a call from their backend and will send a personel to do the needful but after 24 hours of last call I have not received any call or any person visiting.
I am being mentally harassed from last 28 days as I don't have ready cylinder available for replacement in case o[censored]rgency. It is again requested to IGL for starting the gas service to my house.
Regards
Rajesh Sehrawat
Advocate-. [protected]
173-D, AG-1, Vikas Puri New Delhi-11018.

My BP no is [protected].
Name: Shilpee Kumar
Address: A-35. D-II, Nanakpura, South Motibagh, New Delhi 110021.
Mobile- [protected], [protected]

I applied for a new connection for the above-mentioned address. All the required procedure is completed. However, the connection of the gas pipeline to the stove is pending since 15th July. I have called customer care no almost every alternate day and registered my complaint multiple times. But nobody has contacted me even till today.

I request you to kindly take up the matter urgently to provide the gas connection.

Dear Sir,

I would like to inform you that BP no -[protected], whose rfc is done but TF installation pending for last one year.

BP no.[protected].
Request for TF connection repeatedly to customer care. No fruitful result yet. Same response being given again and again that the case has been forwarded. Please resolve the issue at the earliest....

Respected sir

Its more than 4.5 months allready but my IGL connection is not done they put the meter also . I have paid 6000/- and the payment is deducted from my account also.
my email id is
[protected]@gmail.com
our area is Chattarur Extension JVTS Himlaya lok
hope you will take neccesory action asap.
Thank and Regards
Basanti
[protected]

Meter has been installed and pipeline is installed but supply has not been started from one year

There is a gas leakage through my stove, I have checked the pipeline with IGL personnel and they said it’s through the stove which they will not check or repair. Also the intensity of fire is not proper in my stove. Need to be checked urgently.

Dear sir
Myself Leela Rana and my bp no [protected] and rajisterd mo no is [protected] . civil engineer mr Tarun and mr Arun does not do his work properly they build faulty chamber, and igl engineer do not passed it.l called so many times to him and urged him to change it or make proper chamber, they're not taking care he told me for tomorrow and it takes longer so many tomorrow gone .at last I need your help please take some action like these people who are demolishing company faith opon people.

I am Arvind sharma resident of Flat No 202, 2nd Floor, building No. 2, Park View Apartment, New Manglapuri, Mandi Road(near chattarpur metro station).
In my flat gas pipe has been installed. In other flats on my building metre has been connected and gas has been activated.
In my flat meter has to be connected and gas to be activated.
Please fit the meter has activate the gas. Pipe has already been fitted

Arvind sharma
[protected], [protected]

The gas stove is not working, the intensity of fire on the burner was flickering until it went off. It needs to get repaired.

On[protected], i did self billing through iglconnect. But discount of rs. 15/- was not given in my bill. I spoke to mr. Parshant on the same on this. He said discount of rs. 15/- will be given in next bill.

Again today on[protected], i did self billing through iglconnect and again discount of rs. 15/- is not given.
I spoke to mr. Abhishekh on this. He said, he will forward my complaint.

If igl has promised discount of rs. 15/- on self billing through iglconnect, then why it is not done. Please give discount of rs. 30/- to me for these 02 bills.

Thank you.

Shekhar singh rawat

bp no. [protected]

My wife making break fast morning at 1000 hrs suddenly blast in gas stove and all glass layer is broken due to blasting of stove

Please be informed that my house is empty since 2 years, hence, no one is using gas anymore. I am still receiving bills. Please look into this matter and let me know the genuine outstanding amount. refer the reference number in mail trail get the billing issue resolved asap.
I sent the current meter readings as well the customer care git back to me and said no meter reading was sent . It is so disappointing and frustrating.
This is so frustrating and disappointing. I sent again on 18th July 2021. They akways ask for 10 days and then they come back and say meter reading not received. Such a fake customer care, couldn't even imagine.

Current meter reading

00445, 508

Gas is leaking through the gas pipe...

Hi, shared the details a month back for new connection installation, but the person taken all documents and cheque is not responding to my calls and also connection is still pending to installation, cheque is also cleared 20 days back and now no further information.

Location Is Gaur Saundarayam, Techzone 4 Greater Noida West
My Number is [protected] - Satyam Chaudhary

BP Number:-[protected]

More bills Received without meter reading, request you please arrange to get done the meter reading and send proper bill, till than we are unable to made any more payment.

Hi,
This is regarding IGL connections applied in 2018 by me and other members of our colony.
We all have made Rs. 6000 initial payment in 2018.
Line has been laid on the street in front of my home long time back.
Line alongwith meter from my kitchen to the road was also laid in 2018.
No progress is done therafter.
Line in front of my house is not charged. Although it is charged about 100 meters away from my home. A house has a running igl connection there.
I have made several complaints at app, website, visited your office in RK Puram, Pushp Vihar, meeted your people in a service camp at paryavaran complex.
Your people called a few times and also visited my colony twice. They assured the connection and supply soon, but nothing is done so far.
Below are some of the BP Numbers
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]