Indraprastha Gas Limited [IGL] Complaints & Reviews

Subject - complaint against igl gas for wrong billing

We are not living in our flat from september 2019.
We didn't consumed even a single unit than why you generated indraprastha gas bill for rs.933.21.

It directly shows that you (Igl) are doing cheating with your customers.
I will have to file a case against you in consumer forum.

Business partner number [protected]

Regardsbr...

In my current bill an illegal charges of 2616/- has been added in the name of Modifications. I wish to add that neither any modification was ever requested nor any alleged modification was carried out at my place which is evident from installed connection at my Flat G-12A01.
The matter may be escalated for inspection and resolution for waiver off said amount of Rs. 2616/...

I applied for the connection in october 2018. Installation and meter everything is done in february 2019 but connection is not started yet. I have called several times and complained about it in the customer care. Everytime they say it will be done with in 2-3 days but no one comes to see even. My request is either you start the connection or return our money....

Dear igl team
I am a consumer under bp no. [protected]. On 28th feb 2020 i received a bill for rs.3079/- including charges of rs. 2616/- for modification. I wish to write that neither any modification was requested from my side nor the same was ever carried out. Perhaps the concerned vendor has added this item at the time of installation just to inflate his bill.
So inspection may be carried out at my place to find our what the...

Respected sir/madam,

There is a problem with our gas cylinder, the gas fume is very low such that there is no proper flame in the gas, please let us know on what can be done further. As this problem is persistent from the past few days, we had tried contacting the officials regarding the same, but we weren't able to reach out to the official, i'm looking forwards to your help regarding the same.

Regards, br...

My mother has applied for 2 gas connection vide bp number [protected] and [protected]. It's almost 30 days since we have applied for igl gas supply and have received positive feasibility report for the connection. Payment of inr 6000 for each connection is already debited from the bank account. But we are still waiting for the connection to be installed....

Dear team igl,

The resolution is still pending. I called and have been following up with the igl team as the issue is the bp no and the name on the bill is incorrect but the residence address is the same.

When i had shifted to my new house i had applied for new connection and the bp no provided to me was [protected] with the name as henry stephen which is me and where in the bp no mentioned on the bill is [protected]...

Bp no [protected]
Igl is sending my wrong bill everytime as they have entered wrong meter number in the data
I have told them many time but no response
Every time they came and took the meter photo but never generate my bill accordingly and say that u have not allowed the person to take the photo.
Now when i have stop doing payment they have disconnected my connection
I want my bill to come according to the...

Dear sir,

I hope this email finds you in good health...!

I, gurbax singh, r/o a-148 raju park, khanpur, deoli road, new delhi - 110062, would like to inform you that i had made an application for the new igl connections in respect of bp numbers [protected], [protected], [protected] on 29.07.2018. Besides that a security deposit amounting to rs 275/- each for all the above referred bp numbers. Further it is informed...

Dear Sir/Madam,

I have applied for 3 new connection in the month of Dec-19 and following BP no. allotted...
a[protected]
b[protected]
c[protected]

pipe line and meter has been installed on 12th January 2020, but connection not given yet. I have approached and requested local contact persons like
1) Mr. Shashank @[protected]- he never took my call or responded to me texts
2)...

We are having a png connection at our house 21/34 old rajinder nagar, new delhi. The gas connection was given in may, 2019 and the igl has sent us the bill from january 2019. We have sent them ample of reminders to correct the bill and send us the revised bill for making payment. But instead of resolving the issue they have sent the duplicate copy of the bill without giving any justification.
We again requested them that the bill may...

Sir, mera bp no. [protected], name - resham kaur, problem yeh hai ki mera bill starting se hi jayda aa rha hai, jab se connection laga hai tab se mera first bill amount 5010/- maine cheque se jama karaye maine appke customer center main baat bhi ki unhone yeh aashwasan diya ki next bill kam aayega lekin ab second bill bhi rs.3000 ka aaya hai. Phir maine fast reading ki complain bhi kari phir after one day aapke yha se tecnician aaya to usne...

Sir,

The undersigned is resident of flat no.31 vidhya vihar west enclave outer ring road pitam pura delhi 110034. It is to submit here that a cng pump is situated just about 25 yds. Away from the boundary of our society as well as from my flat. It is also to bring to your kind notice that the big machines as well as generator sets are installed in the said cng pump which used to run for almost 24 hours a day and the machines...

Sir,

The undersigned is resident of flat no.31 vidhya vihar west enclave outer ring road pitam pura delhi 110034. It is to submit here that a cng pump is situated just about 25 yds. Away from the boundary of our society as well as from my flat. It is also to bring to your kind notice that the big machines as well as generator sets are installed in the said cng pump which used to run for almost 24 hours a day and the machines...

Greetings of the day!

I visit this station almost every second day & face the same problem that less than half of the cng points of refilling are working even at night which cause a long que for cars...& when i asked them “why these are not working at night everyday” the reply comes “these stations have a problem so it is under maintenance” & when i went to the manager out there he spare himself by saying madam i don’t...

88 rajpur khurd street nunber-4, new delhi-64 is my home address.

Dear sir, mam

Would like to inform you wrong fitting of pipe is done in my home, which may caused issue to us.

Request you to please help as we have approached to supervisor in whose under connection has been done. At very fast after completly wrong connection we asked to fix meter as well as pipe in order to avoid any type of harm...

Advance payment for set up of igl connection was made in september 2019. Despite multiple follow ups with igl customer care no action has been taken and we are still waiting for the pipe connection to be set up.
Our bp number is: [protected].
Our address is h-56 bali nagar new delhi -110015
We feel cheated and duped
Please resolve this issue urgently...

Igl connection
Advance payment for set up of igl connection was made in september 2019. Despite multiple follow ups with igl customer care no action has been taken and we are still waiting for the pipe connection to be set up.
Our bp number is: [protected]
Our address is h-56 bali nagar new delhi - 110015
We feel cheated and duped. Please resolve this issue urgently....

We have been following you through calls (Mobile no - [protected]) from last 45 days on contact no - [protected] to start png connection in a-243 sector - 122 noida-201301.
Everytime we call to start png connection on [protected], a new lady pick the call and i ask them give the complaint no. / reference no., they do not give that.
We have three png connection.
1. Bp no. [protected]
2. Bp no. [protected]
3. Bp...

I geetansh want to make a complaint regarding the servicing of gas pipeline.
The knobs of gas stove is not working due to this problem. The gas knob is becoming tight and due to this the gas stove is not working. So please send a mechanic latest by tomorrow at
3 pm - 4 pm. I hope that your mechanic will come at the earliest

Thanking you
Geetansh...