Indraprastha Gas Limited [IGL] Complaints & Reviews

This is serious that after many complaints noone came to start the gas connection. And no one picks up the call. My BP number is [protected]. I am going to take up this case to media and consumer forum. I applied for new connection. My meter was installed on 30th November 2019. The superviser gave me a number to call for start the gas. Since then I have CALLED HUNDRES OF TIMES TO MANY NUMBERS. Either they dont pick up the call or tell me that...

Dear sir,

My request for igl connections vide bp no. [protected],
[protected] and [protected] at 798/block-d, dda flats, pocket-3, new delhi-110059 are still pending till today.

I, therefore, urge you to kindly get the connection work done on priority basis please.

Yours sincerely,

Khatchin langel, director (Rtd)
798/block-d, dda flats, pocket-3,
Bindapur,...

I have applied for png connection with indraprastha gas limited on july 8th 2019 and feasibility check was passed on 18/7/19

I have paid the full amount of rs 6000/- at the time of application.

Now it is almost 5 months that i am waiting endlessly for my connection, till date my connection is not installed.

Your maximum commitment time was 90 days which is far over with no communication, i have...

I am tired to contact to igl customer care about the pipeline establishing. First call i made on "12nov" but till now, from that side no one visit to start the gas pipe line. I am not sure that what the hell they are doing. I have all the call record i[censored] want then i can share with u. I don't know whether this complain will help me or not, but still i am trying. I[censored] can do something then its really appreciable.

B. P number...

I have applied for new png connection bp number [protected], meter was installed in the month may 2019, till date it has been changed twice, but my png supply has not been started yet in spite of many followups, surprisingly the amount has been deducted from my bank account, when asked from png control room [protected]. They said that it doesnt matter whether supply has been started or not but amount will be deducted, i dont know what to say,...

1. Applied for new gas connection in december 2017.
2. Payment debited to my bank account vide cheque no - 000022 n! 9th january 2018 (1 year & above 10 months ago)
3. Meter installed on 22nd october 2019. (1 month & 5 days ago)
I'm still waiting for gas connection. I have gone to bhikaji cama place and district center, janakpuri to solve the problem, but nothing. I have made several calls at customer care as well as...

Sir,
I want to bring in your kind notice as follows:- bp. No.- [protected]
1. Applied for png connection in december 2017
2. Payment debited to my bank account on 19/01/2018 (1 year & above 10 months ago) vide cheque no.- 000022, bank of baroda, uttam nagar branch.
3. Meter installed on 22/10/2019.
But the connection is still pending from your end. Here i would also like to tell you to solve my problem,...

My bp no is [protected] in the name of rashmi khatri, address is 12/51b, 1st floor tilak nagar, there are 4 floor on this address and in all the floors you install the gas pipe line and meter more than 1 year ago but not connect the home pipe line with the main line. Your gas connection is running our right side home and left, right and opposite house no 12/51a and 12/52a but not running in 12/51b what is the reason we cannot understand.br...

I m a customer of igl gas pipeline and have been using it well with 100% good payment record. Still i have been getting calls for last almost 2 years against a connection holder (Mr. Rajesh aggarwal - bp no.. [protected]).

On each call i receive, i request the caller to please update your record as i m not rajesh aggarwal, but nobody bothered and calls continuously disturbing me a lot. This is last time i m requesting you to...

The gas pipeline has been installed only for my floor and self in the building no.
B-169, 2nd. Floor, greater kailash part-1, new delhi. The pipeline is installed from the outside connection through an area which is unauthorisedly occupied by the ground floor. Every now and then, they have partied and their whole cooking, including big tandoors and sizzling fire cooking is done just one foot away or even less sometime. The area has...

I am getting the regular calls and mail from igl regarding payment outstanding with the name of anil dutt, b. P number :-[protected].

I dont know, who is anil dutt and how my number and email id is there in your records with the name of anil dutt.

Please rectify and correct your records as i had already told many times to concern person calling from igl.

Please do the needful on immediate basis,...

Hi team, my bp no. Is [protected] in noida. Despite submitting all the documents there's no action from the team who updates kyc and activate connection. Everyone around in activation team wants to charge money to get the connection activated. Someone says it will cost r. S 800 the other person says it will take rs. 275 per burner etc etc however till now no one is helping properly to get it activated....

Hi team,

I am a new PNG customer with BP number [protected]. The meter for my PNG connection has been Installed around 2 months ago. Since then, I have been trying to call IGL Control Room to connect the gas pipe to my gas stove and complete the installation but the IGL Control Room number is either always busy or no one picks the call.

I, therefore, request you to look into this matter and do the needful.br...

After their tech evaluation and visit of representative, i as well my other family members, have made payment to igl for 3 png connections for my 3 residential floors in aug 2015 under consumer bp no.[protected],[protected] and 7071. After my regular follow up, they asked me to apply for refund as due to some technical reasons (Not they are unable to provide connection. I, time and again wrote for connection but no response.
Now their...

Hi team,

I have made various calls to your customer care number to get the feasibility test expedited however i am still struggling to get it completed.

I had applied for new connection on 24-sep-19.

My bp no is [protected]

Please expedite this request at the earliest.

Kindly let me know the reason for getting this delayed. It is more than one month since i applied...

Please arrange to provide bp number of igl connection installed on dec, 2019
My meter number 17492530. After various efforts to contact your office & stellar jeevan society for bp number, but no any response from your/their side.

Kindly arrange to solve the issue.

Your kind co operation will be highly appreciated.

Thanks and regars,

Ankit grover...

Dear concerned,
I just visited at "mayur vihar phase 1" cng pump to refill cng of my car.
The person who was take care of point mr. Bura singh, when he started to fill the cng meater was not moving and when i ask to check he press a button and it shows that cng for rs. 5.43 had been filled. Again he started meater for filling and same error reflected with filling of rs. 11. 30, both time he didn't want notice the error but...

We have applied for new igl connection and provided the initial deposit cheque to your team on 27th sep 2019. Attached is receipt for your reference.

Now still we don't have any update or progress on this and when trying to contact the customer care team they also don't have any information. Every time we get to know that they haven't received our document and cheque.

What is resolution for this?
br...

I have an igl connection for which during the month of september - october 2019 false meter reading is taken by the company representative and very high bill is generated. I usually have lower average monthly bill this could be varified by my past billing history. Inspite of several complaints and call to customer care my billing issue is not resolved till date....

Last year in november 2018, connection of igl meters were installed in dr. Baba saheb ambedkar complex, sector-6, rohini, delhi-110085 india.

As a resident of the above mentioned address residing at house no. 55, my connection was duly installed. The connection is fully functional to date.

Unfortunately, there hasn't been any bill issued towards my usage of your kind service.

It's been almost...