Indraprastha Gas Limited [IGL] Complaints & Reviews

I residing in rental in greater noida west and have been requesting for bp# from customer service and one provide a month later was incorrect when had called to activate connection. Since then have been dropping emails and calling customer service but have not received any help. Everytime get same response that it has been sent to concerned department. Apart from this portal is there any other platform where a complaint can be raised....

I, dharam pal bhatia r/o 49/3 east patel nagar, new delhi-110008 had applied for igl connection and had submitted rs. 6000/- cheque of rbl bank dt.03.09.19 in your account no.[protected] business partner no.[protected] and the cheque was cleared on 15.04.19.

The connection has not been installed as yet, hence please refund my security amount rs. 6000.00 with 12% interest....

My bp number [protected]- in the name of - ankit grover

Gas connection installed in the month of nov/dec, 2018in d-1406, steller jeevan, noida extention, secotr -1, greater noida, after so many telephonic discussions with your representative and visit in your office at cng station inter balak college at noida extention, but not found any solution. We want to pay the bill but no body create the bill or reading the meeter. br...

In my colony maximum connection is complete but the joint (Tf) is not complete in maximum connection from main line to home line. I have complaint to igl many times but the complaint is resolve on document not in real. Is this service of igl. No one is listen my problem. Please if possible solve my problem, i am waiting for complete connection from one year.

Pramil kumar
[protected]
Bp no.[protected]
Railway...

We have raised multiple request for ngc-ng connection to be in place as part of process which is pending from 24 december. The people came to install pipeline was asking for money, we didn't give and facing this issue because of same. We have logged request multiple time, and after sharing service request number of bb number with call executive either call got disconnected or getting similar responses to expect call revert within 1 hour to...

We have 3 png connections at our residence bp no [protected], 318 and 319 in the name of poonam jain, rachit jain and pushpa jain. The said connections were made from ah 79 shalimar bagh, as the said house was reconstructed. Gas supply was obstracted. We had requested several times to your customer care for look after the matter. They always promise us to do the needful. Kindly look in to the matter and do the needful at an earliest....

Hello sir/mam,
I am a resident of d-8/11, sector - 6, rohini, delhi -110085 and had applied for two igl connections for my home and the security and registration amount was already being deducted from my account. Your workers came to our home but only set-up one connection and left their work by saying we will come tomorrow. Further, neither any meter is placed nor the gas pipeline stated until now. Right now, it's being almost more...

". I have received the bill for address 2 grd floor supreme court housing noida sector 99 noida 201301 as business partner no. [protected] while no connection has been provided till date. I had earlier also complained about the same but is of no avail.

Inspite of my informing your call center, who keep on calling inspite of being told that there is no connection connected at the said premises. I continue to receive calls for...

To,

(GM) Sales

Indraprastha Gas Limited

Noida.

Dear Sir/Madam,

I, Tarun Bakshi resident of 14th Avenue Gaur city 2 has deposited cheque no. “000004” with your dealer at 14th Avenue, and same was cleared from my bank on 1 November.

My details are

DATE OF RECEIPT.. 20 October 2019

B.P. NO. - [protected]

Address...

) there are no words to express the kind of services are being offered by igl delhi nowdays. I had applied for the new connection way back in md of oct 2019 & till today there is no installation done
I have been running from pillar to post, made several calls to customer services who have everytime registered the complaint & issued ticket nos but no one is ready to pay heed against the ticket mo issued
Even after feasibility...

My BP number is .[protected].. I have raised multiple times for urgent Gas connection. My main request number is [protected]. Can you please urgently installed the Gas connection. I have raised a connection request 16/11 and issued the cheque with my papers but my file wasnt processed untill 2nd December and now they are telling me to wait for 90 days. There is already a pipeline going in my premises. so it should be installed asap as we need...

My BP no is [protected] and have applied on 01oct 2018 but still connection
meter not installed. so many times i have called to customer care no and registered complaint and they said as per their history RFC not installed at your
premises and i told that pipeline is already installed on my home wall. After this they provide me area engineer number i called him he said your meter will
installed in 7 to 8 days but after...

I, ashok arora resident of a-4/22 first floor sector -15 alok kunj, rohini new delhi using igl business partner no.[protected] want to file complaint against leakage in the pipeline. I have already filed a complaint but no action have been taken from your side. Your staff member have already visited and found leakage in the pipeline around 15 days back, but didn’t take the action. Please make it repair as early as possible....

Sir
My bp no [protected]. And i have paid all payments and completed all formalities from last 3 month but till connection not stored only your people connect meter in my kitchen but from one month till today not connect to gas pipe line.
Why and how much time required.
As in my neighbor all peoples already using igl and i am still cylinder gas.
Already raised many complain but always they closed my complain without...

This is to bring into not that i have applied for gas connection for my home & the same was very timely attended and the meter is installed well in time with assurance that in next 2-3 days authorised person will come & connect the same with gas stove.
But now it is approx 2 months, no have visited to connect the gas line. The same is number of times followed with your toll free customer carer/ janakpuri cutomer care but every time...

I want to say that i am hitesh lived at kewal park extn. Today afternoon your igl company employee mr. Vinod mishra. Who came my home related with igl gas pipe line connection. He was misbehaving with us and has no etiquette, how to talk with customer.
I want you to take some appropriate action.
Thank you
Name - hitesh
Mob. No. - [protected]
Bp no. - [protected]...

I live on rental in 82, 4th floor, chitra vihar, delhi-110095
We are provided with a sms stating the bill amount but no reading has been mentioned of the meter.
Similarly, no SMS has been sent for the bill of month of october 2019.
Kindly resolve this issue as soon as possible.
Kindly also reconfirm my BP number. My meter number is ZEN00044237/0918
Picture of the meter is attached....

Fwd: ngc-ng conversion issue not resolved -[protected]-
Dear all
I applied for png connection june 19... Everything done except connection from main point...
Kindly confirm the exact time for completion... Already six months gone... If takes time to complete this connection then why did you receive the request from customer & conducted the survey & installed the pipelines & meter

Regards
Jasdeepbr...

Meter is installed in house from last 6 months... Bt the suppy does not begans yet... I m kindly telling u that plzz solve this problem as much as possible or after accepting the request plzz send me a message and the number of yr to contact... And one more thing is that i have complained this on your customer care 2 times but nothing is change so know i m requesting u to plzz solve this problem... My alternative number is [protected] and...

Poor and third class services. My b. P. No. Is [protected]. Meter installed on 29/11/19 since then 17 days today and i requested 4 times for the connection of pipe from billing meter to gas stove yet no one has came to done that. Previously meter and internal pipe line installed after 2+ months of form submission. Government started these services and no control over these. Customer care says 3 days to resolve but no result. I m in very helpless...