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Indraprastha Gas Limited [IGL] Complaints & Reviews

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Updated: Apr 6, 2026
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Indraprastha Gas Limited [IGL] reviews & complaints page 40

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A
aviral shukla
Jun 7, 2020
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Address: GH-8/14 Meerabagh New Delhi ;

To,
The dgm sir
Igl bhawan, plot no. 4, community centre, sector 9, r k puram
New delhi
New delhi district
Delhi
India – 110022

Sub:-complain regarding without reading bill generate.

Sir,
It is say that my name vishal shukla, r/o gh-8/14, sahyog apparment, meera bagh delhi-110087. My connection no.[protected]. Generat bill amt-1158.99 rs. Without any reading by your employ. So plz again check my reading and send correct bill. This is harass to middle class. For send double bill. I known there are major problem to covid-19. So we send latest meter reading.

Thx you
Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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    S
    SanjeevS1965
    Jun 2, 2020
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    Dear sir/madam : we are bringing to kind attention that we had applied for png gas connection in dec 2019 and on ist jan 2020, inspection was done by the igl person to check the feasibility of connection which was duly cleared by the igl authority and on 25th jan 2020, gas meter was installed at my residence - new delhi with bp no : [protected] now, even passing of 6 months after application, there is no gas supply to our connection. Have written /called-up/ chaser with concern authority, nut all in vein. Even filing the complaint, igl they simply close the matter at their end without any resolution to customer. I would request to concern authority to please look into this matter and get us gas supply.
    Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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      R
      Rahul jainer
      Jun 2, 2020
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      Demanding bribe

      Hi,

      I have a transport business & from last several year i am dealing with dilshad garden which situated near g. T. B police station. Tomorrow evening due shortage of cash i want to withdrawal amount of rs. 5000 from my igl gas card from p 13 nozzle a. The guy who is assigned their demanding me rs 500 in favour of this then i refused to pay the amount. Then few movements later my a bus came and i request their driver to allow...
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      S
      SURESH KATHPALIA
      May 14, 2020
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      Address: E-50, NEW MULTAN NAGAR, NEW DELHI-110056

      I applied for domestic png connection vide b. P. No. : [protected] on 26/11/2019. Till date it's still pending to be operational by igl staff. Whereas pipe fittings were completed in january-20, & it was informed that now igl executive will come & do the needful.

      But till date no one has turned up, already requested on helpline so many times but no action was taken.

      You're requested to kindly start the png supply immediately.
      Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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        D
        Deepak
        from Lucknow, Uttar Pradesh
        May 4, 2020
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        Address: Millenium Apartments, Sector-18, Rohini, Delhi

        My house is locked for more than 5 years and i have raised multiple requests for temporary disconnection of my igl connection, which is not in use, thru online portal, written requests and customer care but instead of taking any action they simply keep closing my complaints requests as resolved and keep sending bills on estimates which are being paid to avoid any issues later. Even after speaking to multiple people of almost all ranks there has been no change in status and i still keep getting bills and complaints getting closed without being attended. I have no idea how long will this continue and if i should stop paying the bills on estimates or will i be able to get the refund which is not promised by anyone so far. Everytime a new excuse is given and the ticket is closed as resolved!
        B. P. # [protected]
        Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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          N
          Nagendra Kumar A
          Apr 17, 2020
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          Address: M/s. Avery Gas Service, R-104/4, Ramesh Park, Laxmi Nagar, Delhi - 110 092. Telephone: 011-22442983, 22468922, 22466949

          Sir,

          This is to inform that, m/s. Avery gas service, r-104/4, ramesh park, laxmi nagar, delhi 110 092 supplied lpg gas cylinder wide their tax invoice no.[protected] dated 21/04/2020 for rs.805.50.

          Whereas, the subsidy amount haven't credited to my s. B. Account.

          Kindly do the needful please.

          Thanks and best regards,

          Nagendra kumar a
          526/527-b, ground floor
          West guru angad nagar
          Laxmi nagar
          Delhi - 110 092
          Telephone no.22431001
          Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
          May 01, 2020
          Updated by Nagendra Kumar A           What happened to my complaint on subsidy transfer to my account?

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            I
            involute
            Apr 17, 2020
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            This month igl has raised adhoc bills
            My usual monthly consumption is about rs 120/-
            The adhoc bill raised is for rs 1200/-
            The customer care says it is a generated bill, it seems the it department of the company had raised bills of 10 times the monthly consumption
            What a loot in these difficult times
            Someone in igl is making them a lot of money
            Jai bharat
            Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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              A
              anjali321
              Apr 12, 2020
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              Address: N.D.M.C Flat no:2, netaji nagar main market, new delhi-110023

              We are suspicious about gas leakage, from past two three months there is a substantial increase in gas bill however there is no change in usage:

              BP Number:[protected]

              Please contact : [protected]
              email id: [protected]@gmail.com
              for further inquiry
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                K
                [email protected]
                Apr 10, 2020
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                Address: C-194 Pushpanjali Enclave pitampura, Pitampura

                I residence of pushpanjali enclave using igl pipe line for long time and my bill generally come between 1500 to 1800, but the bill i received for this month was shocking with Amount of 3450. Pls look forward on this matter as the lockdown in the country is there with no salary.
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                  S
                  Sumit Pundhir
                  Mar 31, 2020
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

                  After heavy follow up the team of igl cam and installed meter as well as line on march 16th but when i asked that hen will you start the gas supply then they mentioned that it will happen next day but till date the supply has not been started.

                  I had only one lpg cylinder which is empty now & there is no way i can have food now unless i either request or borrow cylinder form neighborhood.

                  Is this the kind of service for which we pay to igl?
                  Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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                    R
                    rprp
                    from Delhi, Delhi
                    Mar 19, 2020
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                    Address: New Delhi, Delhi, 110085

                    I am being billed despite my telling your telecallers for mter reading that, my premises are locked for the last 2 years. I have also shared photo of meter reading on whatsapp no. As provided by your telecaller on follwing nos. :
                    [protected], [protected], [protected], [protected]. I should not be billed for any consumption. I can get the reading inspection, by appointmnet as i am not living at rohini.
                    Please reverse the bill, i have already paid extra in the previuos adhoc bills
                    Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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                      S
                      Sandeep 8253
                      Mar 17, 2020
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                      Address: New Delhi, New Delhi, Delhi, 110059

                      After more than one month follow up with customer care for starting the gas connection, yesterday i. E on 16.03.2020 igl person visited our home for starting the gas connection'.
                      It was noted that in order copy our house number is wrongly mention, but the meter number, flat no & other details is correct.
                      Due to this igl person refused to start connection.

                      My correct home address is:

                      Nidhi kapoor, b-243a, ff, flat no-9, mohan garden, rama park road, uttam nagar, delhi-110059,

                      Wrong house address given on order for starting the connection:

                      Nidhi kapoor, b-246a, ff, flat no-9, mohan garden, rama park road, uttam nagar, delhi-110059,

                      You are requested to do the needful so that installation can be done.
                      Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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                        P
                        phoo.lsingh
                        Mar 14, 2020
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                        excess payment reg.

                        Address: IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram New Delhi, New Delhi, Delhi, 110022

                        On 13-03-20, i received message on mobile and email from indraprasth gas limited (Igl) demanding outstanding payment of rs 1264.40 to avoid disconnection of my png connection bp no [protected]. When i tried to make payment via internet banking, i realized that due date for this amount was 07-03-20
                        And after due date rs 1264.19 was to be paid. I had
                        No option but to pay the enhanced amount, because
                        There was no provision...
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                        S
                        Sibi Joseph65
                        Mar 12, 2020
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                        Address: Pink Apartment,sect.18B, Dwarka, New Delhi, Delhi, 110078

                        I, am residing in flat no.48, pink apartment (Dda - mig) sector 18b, dwarka, new delhi.
                        Bp no.[protected].
                        Customer name: asha sibi joseph.

                        Sir,
                        Since last so many days, we are sensing a smell of gas from area around ground floor and first floor of our block. I suspect a gas leakage from any of the png pipe joints or elsewhere.
                        Request your team to look into this issue.
                        Sibi joseph
                        Mob.[protected]
                        [protected]
                        Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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                          L
                          lokeshkumar12345
                          from Noida, Uttar Pradesh
                          Mar 11, 2020
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                          Address: Shalimar Bagh, New Delhi, Delhi, 110088

                          Subject - complaint against igl gas for wrong billing

                          We are not living in our flat from september 2019.
                          We didn't consumed even a single unit than why you generated indraprastha gas bill for rs.933.21.

                          It directly shows that you (Igl) are doing cheating with your customers.
                          I will have to file a case against you in consumer forum.

                          Business partner number [protected]

                          Regards
                          Lokesh kumar
                          [protected]
                          [protected]@gmail.com
                          57a rbi colony, shalimar bagh, delhi 110088
                          Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
                          May 10, 2020
                          Updated by lokeshkumar12345                           Complaint has not been resolved...
                          Even you (igl) generated new bill and now bill amount is 1836 rupees...

                          How it can be possible?????
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                            V
                            Vijay Kumar Marwaha
                            from Mumbai, Maharashtra
                            Mar 5, 2020
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                            Address: Flat Number 12A01 Tower G Ajnara Le Garden Greater Noida West Sector 16 B, 201301

                            In my current bill an illegal charges of 2616/- has been added in the name of Modifications. I wish to add that neither any modification was ever requested nor any alleged modification was carried out at my place which is evident from installed connection at my Flat G-12A01.
                            The matter may be escalated for inspection and resolution for waiver off said amount of Rs. 2616/
                            Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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                              A
                              Aartii Gaargg
                              Mar 4, 2020
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                              Address: 110085

                              I applied for the connection in october 2018. Installation and meter everything is done in february 2019 but connection is not started yet. I have called several times and complained about it in the customer care. Everytime they say it will be done with in 2-3 days but no one comes to see even. My request is either you start the connection or return our money.
                              Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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                                V
                                Vijay Kumar Marwaha
                                from Mumbai, Maharashtra
                                Mar 2, 2020
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                                Address: Flat Number 12A01 Tower G Ajnara Le Garden Greater Noida West Sector 16 B, 201301

                                Dear igl team
                                I am a consumer under bp no. [protected]. On 28th feb 2020 i received a bill for rs.3079/- including charges of rs. 2616/- for modification. I wish to write that neither any modification was requested from my side nor the same was ever carried out. Perhaps the concerned vendor has added this item at the time of installation just to inflate his bill.
                                So inspection may be carried out at my place to find our what the alleged modification has been carried out. Till such time i shall pay my bill for my usage only.
                                Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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                                  S
                                  siddharthbose.95
                                  Mar 1, 2020
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                                  Address: G-1233, Chittaranjan Park, New Delhi, Delhi, 110019

                                  Respected sir/madam,

                                  There is a problem with our gas cylinder, the gas fume is very low such that there is no proper flame in the gas, please let us know on what can be done further. As this problem is persistent from the past few days, we had tried contacting the officials regarding the same, but we weren't able to reach out to the official, i'm looking forwards to your help regarding the same.

                                  Regards,
                                  Siddharth
                                  Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
                                  View replies
                                  Our gas is leaking...there is a faul smell everywhere.we have been facing it from last few days.we have checked the nobs also, but there is no problem, still there is a faul smell of leakage of gas
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                                    A
                                    anuraghsinghchauhan
                                    Feb 25, 2020
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                                    Address: New Delhi, Delhi, 110074

                                    My mother has applied for 2 gas connection vide bp number [protected] and [protected]. It's almost 30 days since we have applied for igl gas supply and have received positive feasibility report for the connection. Payment of inr 6000 for each connection is already debited from the bank account. But we are still waiting for the connection to be installed.
                                    Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
                                    View replies
                                    Maneger Hemant & staff

                                    Marketing manager no response this no[protected]

                                    Please help me my name Ghanshyam Bhardwaj my no [protected]

                                    All staaf fight with me
                                    Reply
                                    GHANSHYAM SHYAM's reply, Feb 28, 2020
                                    Please reply me my no 8700071856
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