Indraprastha Gas Limited [IGL] Complaints & Reviews

My igl connection is bp no: [protected]. I am complaining against bill received in december 2018. Bill shows wrong meter reading by igl. The executive came twice to take reading, and a photo of the meter reading was also sent through whatsapp also on 23.12.2018.

In the bill it shows on 14.12.2018 the meter reading is 216, 864 meter whereas the reading sent on 23.12.2018 is 210.913 which is wrong, therefore the bill was wrongly...

I am a resident of lotus boulevard, sector 100, noida.

There is a crack in the gas supply pipeline, and metal pipe is about to break at any time. I have raised complaint no: [protected], on 8th feb 2019.

Although any such emergency complaint that can lead to large scale fire disaster should be attended within 3 hours of a complaint, despite that the lethargic attitude of both customer care and the control center...

Respected sir,
My complaint is against the igl and my bp no. Is [protected] and residing in ghaziabad.
I paid online rs. 902.09 to indraprastha gas limited by the credit card of icici bank on 21.11.2015 by their portal, but the company has been demanding this bill again. While i have attached the credit card bill in my mails to the company several times.in spite of this, they are not ready to accept and repeatedly calls me to...

Dear sir i inform you i am apply for a new connection before four month ago. No any response given by the company
I calling four times to your costumer care he talk with me and said that the problum is solved within next some days but my problum is not solved by your company
I request you pls solb my problum and give me a new connection
My b p no. Is
[protected]

My mobile no is
[protected]...

I am the resident of govt quarter no 26, sector 2, rk puram, new delhi-110022. My business partner no [protected]. On 06th feb 2019, representative of igl arrived for fitment of new connection but return back stating that pipe line is presently fitted under the slap which requires modification on or over the slab. It is requested that igl to do the needful to resolve the issues at the earliest as i am facing lot of problems in cooking.br...

I have IGL connection bp no [protected]. It pertains to IDBI bank and the said flat is alloted to me recently. As per my official communication this connection is default and I need to deposit requisite amount. I have paid 1285/- on[protected] vide cheque no 246925. But it's been 3 working days and my connection is not restored. When I talk to customer care they said payment is not received.

Please look into the matter on priority...

Hi,

This mail in regards to the non installation of pipeline as i'm unable to do payments as you have registered my wrong email id.
As per your message received on 09th jan'19, my documents were verified & for payment purpose i have to check my registered email id but you have registered my wrong email id because of which i'm unable to make payments. From that day i have received many calls from your side hasn't got...

Dear sir,
This is to bring in your kind notice that i complained for gas leakage in my house yesterday. One person came from igl and misguided my family that the leakage has happened due to the improper fitting of the new gas burner. He asked money to fix it and don't report this in the company but we denied as the burner is new and under warranty. Today when i got it checked from the gas burner company, we found everything ok but...

Sir...
I'm pritpal singh from virender nagar area... My bp connection no. Is [protected] i had applied for igl gas connection in 9/2018 and till now the gas connection was not completed by engineers... This kind of service an igl giving to their customers... All indoor and outdoor pipes was fitted but they are not connected to meter/connector.. I requested to engineers (Mr. Amrender partap & afzar) of my area to complete their work...

To whom it may concern:
I (Bp no [protected]) have applied for png connection in july-2018 but after following up for months it (Meter) had been installed in first week of january-2019. But even after three weeks it is not connected with the stove. Therefore even after 07 months i am still deprived of the facility. This is happening in the centrally located so called posh area of west delhi ie paschim vihar, so i am pretty sure about...

Sir,
I am a resident of r block (Rishabh nagri) model town part iii, now a days your contractor is installing gas pipe line in our area. He is not doing work as per norms. He is installing pipe just 1.5 ft - 2 ft only and is just above/near to water pipe line of our area. Water pipe line leakage is very much common in our area and it will be dangerous if the gas pipe line is near to water pipe line. Kindly look into the matter and...

I have applied for the disconnection of my connection. It has been processed and i have mailed the required documents at it site and have received confirmation from your side. But still after approximately 2 months i have not recieved my security amount. Request you toook into the matter as i am nt getting any strong response from customer care. I regularly call customer care number for enquiry but they are not able to provide me with any...

Made a request for stove convert on 25/01/2019 for the bp number [protected]. I was assured that the request will be handled within 48 hours i. E 27/01/2019 but till now the request is not even forwarded to the control room. On contacting the control room executive (Ph. No [protected]), the person concerned is saying that the request was closed and now a request is generated today. Also on asking him about the technician's phone number, he...

I am consumer of bp no. [protected], i have received a message from igl for payment of rs. 1025.13 against said bp no.. I had make payment through credit card vide ref. No. 74332748349834890219785 dt. 14.12.18. Again i have received bill of rs. 595.00 in the month of jan.'19 which also has been paid on 23.1.19, when i have called your customer care they said they have not received any payment of rs. 1025.13.
Please look into this &...

No bill was forwarded to me after april 2018 for bp # [protected] in the name of prakash nayak, on complaint no. [protected] with customercare, mail received at nayak. [protected]@gmail.com attaching invoice #[protected] dated 26.12.2018 received on 25.01.2019

Neither the invoice was not made available in hard copy nor the mail i was forwarded but i was penalised and forced to pay late payment charges,

Request,...

My bp number-[protected], sector 18 rohini. I was not at home wen meter reading agent came. He sent number to whatsapp the picture of meter reading and he confirmed he has submitted the reading dated 16 jan19 and on 18th jan i got estimated bill (Not as per reading)
Again m getting calls for meter reading as already procedure has been done..
Wen i called customer helpline number they said they don't have meter reading..
This...

I brij mohan singhal, a resident wants to bring your kind attention to the irresponsible behavior of your staff. Your staff has come on 23rd jan 2019 for png domestic gas pipeline fitting at d-1/57, third floor, sector-16, rohini, delhi-89. They didn't even intimated the ground floor residents to remove their car during the fittings. That's why it resulted in severe dent on the car bonut due to fall of pieces of stone during the fitting....

I have applied for a domestic png connection in the year 2017. Against my application for connection bpo no is -[protected], only meter has been installed.However, the png hasn’t been connected inspite of several reminders/ request. I have made request with igl customer care number, but the igl customer care has only one answer that technical staff will visit in 48 hours, but that 48 hours never comes.
have complined to many times...

I renu sharma applied for igl connection and submitted all necessary documents on december 11, 2018 but still now i have not received any information or call from your side. Thereis so much of delay in getting the connection even after submitting all documents. I am facing so much of problem as i have to shift in new house. You are requested to kindly take some action and help me in getting the connection at the earliest....

Very unsatisfied with response of igl. I gave the papers for connection on 3rd oct and also payment got debited on 15th oct 2018. I called them up 4-5 times and every time i get the assurance that i will get a call and connection will be there in couple of days. Max time as per igl for any connection is 3 months but that time limit is also gone.
My ca no is[protected]....