Indraprastha Gas Limited [IGL] Complaints & Reviews

For png new connection booked it has been dated 29/10/2018 by mr raj kumar shukla after more than two months, so far no connection has been fitted in my house. Many times the call has been made to the customer care number but no nresult. Our bp no:-[protected]. Please try to get executed soon.
Thanking you
Yours
Anju sharma
242 nimri colony first floor,
Ashok vihar phase-iv,
Delhi-110052
Bp...

Dear team,

I am a png customer from 1 jan'17 (Bp[protected]), i paid all my bills ontime, everytime i am paying bills along with security deposit rs 500, as per the number of bills i have already (In aug 18) paid entire security amount, but as i checked found security amount is still there in the december month bill, same checked by one of your executive (Neeru choudhary) she told me we will share revised bill and will exclude...

This is to inform you that i its more than 120 days now and my domestic gas connection is not yet installed.
Finally when the techinician raja from igl holding mobile no.[protected] visited my location and found the there is already gas connection in place and it will take 2 hours to install my connection.
I live in first floor.
But the technicain did not work and left without installation and saying that the ground...

Hi,

I applied for connect at g2/18, malviya nagar, New delhi almost one year before still installation not completed. please check . The connection BP no. [protected]. PNG started working on other floors in my building. Kindly ask the right person to complete the installation. I called many times on customer care but I always get one more date.

Please resolve on priority and also tell me RTI process
br...

I have not recieved any bill since my connection... I dnt have any bp number.. How to i check my bill?? Customer care executives are of no use... My connection is 4-5 months old and no bill... Neither any message or email from your side... I[censored] submit online complaints, it doesn't happen and it ends up with a page saying bad request... Improve your customer care and resolve my problem as soon as possible.. I don't want to visit your main...

I want to disconnect my gas connection png permanently because we are shifting our house so that's why we have to disconnect our png gas connenction.
Please take a look to this problem and i am sure you will take actions to this problem. Earlier response to disconnection problem will be appreciated. We are shifting today that's why i want you to disconnect my gas connection as soon as possible....

Deepa NARANG on Dec 11, 2018 Submit a Complaint
My BP no-[protected], i have paid all my dues then why i am kept in defaulter list. i have not received bill for a single time. please send me copy of my bills and adjustment urgently and clarify status of my gas connection.I have called their customer care but they are not able to inform me the status.

I have tried IGL complaint cell number [protected] but nobody picks...

Hi all,

I have called several time to customer care but didn't receive any resolution. Today I again called and spoke with Netralpal who got irayed and used unprofessional language. If a customer wants to know about any discrepency in bill he will definitely ask questions but you executive got irate. My concern is my last reading was 510 in July when made the payment. For the month of October it is 536 and I have received...

My BP no-[protected], i have paid all my dues then why i am kept in defaulter list. i have not received bill for a single time. please send me copy of my bills and adjustment urgently and clarify status of my gas connection.I have called their customer care but they are not able to inform me the status.

I have tried IGL complaint cell number [protected] but nobody picks up the phone.

Please help me to resolve...

Kindly note that 01 yr ago i have submitted a application form for domestic gas connection at rohini sec 11 igl office. I have submitted gas connection form in jan 2018 cheque no. 38001 (Pnb) that was lost by rohini sec 11 employees. After 3 month in march 2018 i have submitted form again with cheque no. 38003 payment. Now my both the cheque deducted from my account no. [protected] and 02 bp no. S generated [protected] & [protected]. I...

We had applied for the connection on september 10, 2017 and paid rs 1275/ vide cheque no 322251 for connection no
Cx25573971 but till now the connection has not been done and we have received notification for further payment through sms. Kindly look into the matter.
The igl website is also not consumer friendly and its not possible to register query/complaint/feedback there....

Sir
I am attaching the job card service no. [protected] reconnection of png pipe at my residence hig duplex ii rh 34 sect 2, rajendra nagar sahibabad ghaziabad 201005
Kindly check it as per your website is rs 301/ per meter (Service+ material) material is with me should charge oly services charge and if they provide new pipe for geyser pl reply or contact on [protected]...

I have filled cng in my car at the igl pump nehru place delhi-110019 on 3rd dec 2018. The tank normally get filled with 7-8 kg of gas. However, yesterday as against daily 7-8 kg, the tank was filled with 9.7 kg. This clearly indicates that the pump has adopted certain unfair and fraudulent practices which has led to higher billing.

I want quick redressal of my grievance.

Regards

Gautam jainbr...

Date 04 dec 2018
To
The
Indraprastha gas limited
N delhi

Subject: strong complaint regarding inaction of the igl staff for not starting png connection in my house

S no bp number
1 [protected]
2 [protected]
3 [protected]
4 [protected]

Sir

The feasibility check to install the above new igl connection was passed on 29 may 2018.br...

There are about 14 refilling points at muradnagar igl station but staff always keeps only about 5-6 points operational due to which queue of cars gets piled up.

Even when there is a duty of person at a point, then also that cng points is not operational and person on duty is roaming around. Request you to deploy more people at the working cng points and also make sure that people who are working keeps the cng points operational...

My bp no [protected]
This is to request that yesterday on 29.11.2018 for under ground connection without assessing drawing digging took place. Engineer mr arvinder singh played a mischievous role and left the incomplete work. Contractor also took away the tools and did not come back. Matter was brought to notice of mr arvind kumar and mr afsar ahmed by whatsapp and phone call. Regret to say no one turned up to resolve the problem....

The installation has been done in Fortune Residency phase-2, Raj Nagar Extension, Ghaziabad but till now not activated. All are facing problem. Kindly ask them to do it earliest.
On daily basis we are trying to reach them but they says only 1-2 days more.
Till now the problem i not solved.
The installation has been done in Fortune Residency phase-2, Raj Nagar Extension, Ghaziabad but till now not activated. All are facing...

Dear sir/madam,

This is regarding png domestic connection towards bp no. [protected] at my below residential address :-

Farhan hyder
C-4/1103, supertech eco village-1
Sector-1, greater noida -201306
Mobile no +91-[protected]

I applied for a connection at customer care on phone, and got immediate bp no. [protected] since 24th oct, 2018 and documents alongwith full payment of...

Trying to get a new connection since September bp no [protected]
Payment made on13.08.2018

Have tried calling on the helpline innumerable times but have got no response
Email request couldn’t be submitted due to website issues
It’s so frustrating
Please resolve this at the earliest as I am a senior citizen and don’t want to go through this trouble...

My bp no is [protected]. GI fitting took place on 20/08/2018 and meter was also installed. For under ground connection Mr. Amrender Singh was contacted he always replied that he was on leave. Finally he gave me no. of Mr Aftaar Ahmed then prior to dusshera I approached to Mr Aftaar Ahmed and he said just after dusshera Mr. Gautama will complete the task but Mr Gautam never attended phone call. On the other side engineer Mr Ahmed always gave...