Indraprastha Gas Limited [IGL] Complaints & Reviews

Hi Team,

I had leakage complain earlier and unit is not adjusted in the bill.

In the starting first 15 days there were leakage then Customer care support team solved this at the time of leakage unit was 75.
My bp number [protected]

When the person came for reading it was 96 unit.

So i was suppose to get the bill of 96-75 = 21 unit but i received the bill of 96 unit.
br...

My bp no. [protected].
I have paid 1160 amount twice against invoice no.[protected] on 29/may/2018 and 8/july/2018 through paytm and the payment realization date is 31/may/2018 & 9/july/2018. So i want rebate of 1160 in my current bill which is invoice no[protected] and amount is 1786.86
I had a word in igl customer care but nothing happened my current bill is still same.
Solve this as soon as possible....

Respected mam/sir,
I have submitted applications for a new connection of igl gas pipeline in vasundra. I have deposited documents and money (Cheque of rs 6000). Money has been deducted from my account. But till date nobody from igl is bothered for connection. It has been more than 50 days. When i visited igl office in vasundra they provide a phone number [protected] for resolving my issue. But this number is never picked up the person...

Hi,

The complaint is against indraprastha gas limited for png connection. I have applied for ownership change request in dec 2017 for bp number [protected]. Its been 8-9 months now but there is no update from igl. Every time i asked for an update, then their customer care raise a ticket number for resolution and within 24 hr they close the ticket without any resolution.

I have also raised a concern to nodal office...

Igl domestic piped natural gas connection was installed in 2016 in our locality in 2016. The igl guys asked for money (Unofficial) which we did not pay. Now after almost 2 years they have not activated our connection while all other houses in the vicinity are actively using the igl connection.

We also went 4 times in last 2 years to the igl office at igl bhawan, sector 9, r k puram, new delhi and inquired with them wrt our...

I have requested refund of security deposit vide e-mail (Dtd. 24th may 2018) alongwith all relevant documents viz. Sd acknowledgement slip, sd refund form, cancelled cheque and application for refund etc. With subsequent reminders, but till date the case has not been processed.
When contacted over phone every time the agency informs that they will process the case within a week but it seems do not want to refund the amount....

Dear Sir,

I regret to say that I have committed a mistake for applying new connection with PNG, Despite of my several phone calls and email, PNG deaf and dum officer did not reply. This is very unfortunate. one hand PNG official are giving wide publicity for new connection and other hand, the customer who has already been applied new PNG connections are not giving providing connections . This is joke with public. How the PNG...

We live in sec-20 pocket -16 house no-120 rohini. Few months ago igl has install under ground gas pipeline in our pocket - 16 but the employee of igl have not filled the holes on road side which they have done during the underground conection. So i on behalf of my pocket - 16 sector - 20 house no 120, 118, 106, 105request you to fill the holes properly....

Sir,
I have received a telephonic bashing from a person with my identical name and sirname, stating that you have been sending my emails on his mail id.
Please note that my e-mail id is as follows
[protected]@gmail.com and not
[protected]@gmail.com
Also
Please correct pin code in my postal address from 890/ gh-13, paschim vihar, new delhi - 110063. To
890/gh-13, paschim vihar, new delhi...

Dear sir/madam,
This has reference to your above mentioned invoice number no. [protected] dt. 27.07.2018 wherein meter readings have been recorded wrongly.
The above invoice shows meter reading recorded as 268.004 while as current reading recorded today i. E 9th aug 18 is 261.000 (Photo of meter is attached. We have been paying minimum charges applicable on time. The previous consumed readings those could have be adjusted in...

Sir,

I have flat no. 0407, tower - cs 10 in supertech cape town, sector - 74, noida which is locked for quite sometime and nobody is residing there. I plan to sell it soon. The last tenant had paid the final gas bill before vacating the flat and gas valve was closed. Hence there is no gas consumption till date. The person taking gas meter reading (Mobile no. [protected]) called me in the past seeing the locked door and i told...

Dear sir,

We have shifted flat no. C73, block b 9/13 sbiofficers flat, sector 62, noida on 02/08/2018. We have telephonical (No. [protected] and [protected]) assurance given for joining the gas pipe to burner on 06/08/2018, but still work is not done. My family is facing lot of problems.
We don't know the bp no.
Please arrange to connect the igl gas to burner soon.
H k das...

Hello igl,
For the past three weeks i have been trying to get my name corrected, e-mail and phone number updated for my bp # [protected]. I have submitted multiple complaint forms and e mail to the customer care for the same. I had also sent my property tax receipt as proof of ownership. I have had minimal response through emails. The customer care numbers are never reachable and i have tried mutiple time across different times with...

I am trying to call customer helpline number but it is not working for couple of days now...without registering request for new stove change and not sufficient air pressure at pipe line the control room of sahibabad is not working on request.. Without stove the life is very difficult..
Please resolve the issue of customer care number [protected] as soon as possible..or request the control room of sahibabad to act on my request..br...

We are a residential housing society at c-58/3 sector-62 noida of 96 multi-storey flat. Vide letter dated 17.06.2018, i, v p singh, secretary on behalf o[censored]sha urea apartment requested the igl at d-35, sector - 53 requested for shifting of line of tower 5 & 6 a’s society is planning to construct a society office on the site. On day some mr goyal visited the premises. He was of the impression that complaint no. [protected] was lodged by a...

The meter reader behaved in the house as if the house belongs to him!

He enters the house with his slippers when he can see all the slippers are kept outside the house. Then after the meter reading, in a very loud voice while making his exit, he shouts asking where is flat number 432! At that time i tell him he should have removed his shoes outside the house and his reply ‘koyi baat nahi’!!

Then i call...

Dear team,

I have alloted bpno. [protected]i for a new png connection & payment of rs. 1275/- has been debited from my account on 24th june. Against the same. Still awaiting for installation, almost 1and half month has been passed. Request to please look into the matter on priority and depute your technicians to execute the fact at the eeliest possible under intimation to me.

Regards
Sandeep sharmabr...

I have a png domestic connection having bp no.[protected]. My bill didn't received any time on my registered email id, hard copy bill also didn't received by igl. Many times complaint registered in igl customer care but bill not received anytime. Very bad service provided by igl customer care. I have facing this problem from long time but solution not provided by igl till now....

This is in reference to bp no.[protected].
I have a complete ticket record of my queries regarding why
1. My bill is not generated on app
2. Bill not reflecting on site
3. Seeking help from customer care for bill
4. Bill is never sent to the connection address
After all this, they are charging a me a penalty fees for late submission of bill.
I don’t understand when all utility bodies are...

It is my 6 visit at cng filling station at udhyan marg, mandir marg, every time after waiting more than an hour at this station i am unable to get full pressure of filling and mostly i got 4kg, near about rs.200, the manager always have a same excuse the low pressure from the company,
But whenever i fill cng from nagla machi at ring road i got full tank and good pressure (Near 7kg or rs.330app.), and also from other stations "dawarka...