Indraprastha Gas Limited [IGL] Complaints & Reviews

I don't understand what kind of social responsibility they practice. The day these people came to dig our area, they ended up breaking a few people's pipe lines and a sewage line. When we asked the workers, they said they made things okay by stuffing the sewage line with cloth. That very day, when we filled our djb water, we got sewage mixed in it. We stopped filling water for a day or two, but after that again when we did we got sewage water....

Sir,
I have applied for the png connection in aug 2017 and submitted cheque of ₹ 1275 along with form. I was apprised that the png connection will be given within 3 months after payment received by the company.

Two more occupants of this building have also applied for the connection. Three times the igl representatives have visited to check the position of kitchens and feasibility of routing pipeline fittings in...

Hi all

I have applied for igl connection in july 2017, payment has been deducted from my account, bp no. Is already generated [protected], but still no connection has been installed at my site. (H. No 94, 3rd floor block a pocket 4, rohini sector 4, near nagar nigam prathmik bal vidhyalaya

However nearby houses have igl connection.

I have lodged multiple complaint in customer care but i always...

I am sanjay sharma residents of 39/20 ground floor old rajinder nagar. We have applied new igl connection bp. No.[protected] on dated[protected]. You have assured that within a month or so connection will be start.
Still work is on progress. My pipe lines are not connected properly. As we are leaving in builder floor i am on ground floor. Connection to my kitchen come through come from back line street to roof and then my floor. The...

Brought to your information that your website is very much customer un-friendly. I have been trying since yesterday to pay my bill online. I am unable to do so despite advice taken from your customer care helpline.
I can not find 'insta payment' any where. Similar complaints are piling up and no one seems to be sorting them out.
What is the use of this website which does not help the customers. We pay all bills to other agencies...

My name is ashirwad agarwal. My flat number f-1301 is in golden palms, sector 168, noida. Currently my sister lives in flat with her family. I had applied for png gas connection for my flat 4 months ago but no action yet taken. Last week on 27/03/2018 the service engineer came in. He demanded ₹ 6000/-. When my sister asked the reason for asking ₹ 6000. He said that if you will give ₹ 6000/- then only we will install connection. When...

I'd gone for filling cng in my car at igl cng pump situated at pvc market, tikri kalan, new delhi. Then after filling cng, i asked technician durgesh kumar for air as there was no air in my car's tyres. So they replied that there is no air provided on our pump and start misbehaving with me and told me that they will not fill cng in my car from next time and start beating me as i asked them for air. Please take necessary action against them....

Sir,

My father a senior citizen was using ur png connection-[protected]

@ F-25/93, sector# 3, ROHINI n delhi.

Due to ill health n old age, my parents went to Gauhati to live

with their daughters in 2010. Since then the house is locked n png not used

and ur meter reader could not take the readings. So auto avg readings were

increased to Rs 9073/66 by...

Sir/madam, i would like to inform that i was out of station w. E. F 22.11.2017 till 15.02.2018 and gas consumption for this period was zero as it was absolutely un-utilized. However the invoice no.[protected] dated 19.03.2018 againnst bp no. [protected] for the billing period 21.12.2017 to 28.02.2018 shows consumption charges of 866.25 for a net payment of rs. 794.69 which does not seem to be justified as the gas utilisation was only for...

Bahut hi ganda or miss behave kiya customer ke sath puchne par dada giri dikhai kita customer ka koi right nhi hai ya jo log contact par cng station par rakhe hue hai unki koi id nhi hai agar koi employee kisi customer ke sath koi gandi harkat kar deta hai to usko kaise identity karenge or ye kiye kahna hai ke bol do jisse hamare malik khudh sambhal lenge iska matlab ye blog kuch bhi kar sakte hai customer ke sath or wo kuch bhi nhi kar sakta...

My bp no. [protected]. I have not received any bill during the period. I got message through my registered mobile number regarding the payment of rs.646.69 due no 27/03/2018. I have already given the bank details and the demand amount is not forwarded to my bank for payment. Please forward the same to my bank on urgent basis to enable to make payment....

Dear sir/mam,

I am resident of amrapali silicon city, sector-76, noida, uttar pradesh. I have lost the information about my bp number so it will be great if you can share the same with me.
I submitted all documents, cheque everything in july, 2015. After that i was not living in that house, igl pipeline connection outside my house was installed in 2015 itself.

Igl meter and connection inside my house...

Your fos satish, picked the documents (Kyc) and cheque of inr 6000 for new connection on 5th jan'18. Its been more than 75 days we did not received any confirmation from your side. Please check and confirm the status of our request.

Name - gayatri arora
Address - a 103 fateh nagar, new delhi 110018
Mob # [protected], [protected]

We called your helpline no but they were also not aware about this....

Hi,
By mistake i have made two payment for the same bill for rs2696/- on 18.03.2018 and 20.03.2018 and for which i have raised a request to refund the excess amount paid as i have to make dome other important payments too. I contacted your customer care and he told me send email to customercare. [protected]@igl.co.in with a copy of cancelled chq and refund form that can be downloaded from [protected]@igl.co.in (Fyi, no such link is available)....

My bp no. Is [protected]. I am not receiving bills with effect from oct. 2017. Neither any amount debited from my bank account, as i am availing ecs facility. I have paid the bill for the meter reading up to 94.438 recorded on 25.7.17. Meter reading as on 20th march 2018 is 144.214.
Please raise the bill accordingly and deliver the same at the following address -
Gian prakash sood
A-20, 2nd floor
Geetanjali enclavebr...

Poor service/ no response.
Took money from me about 10 months ago.
Customer care giving excuses for non payment but the bank receipt has been mailed to them so as the service request has been generated.
The igl is not taking as serious matter further more the griveness cell is also out of order.
Thanks
Amit choudhary
Bp no. [protected].
Tickets no. [protected]...

I had paid booking amount of rs.600/- in may, 2016 for a png connection at my residence ea-1/11, first floor, inderpuri, new delhi-110012. After repeated requests on phone & by e. Mail, i was told after about three months that it was not feasible to give us connection. Thereafter i called several times on your customer care phone nos. As well as written e. Mails. But every time i was sent an e. Mail saying that "your complaint would be attended...

I am a resident of new delhi. My name is chandrakanta. My house no is 610, ist floor, sector -4, r. K. Puram. My b. P. No. Is [protected]. My working email id is [protected]@gmail.com. I am a new consumer. Since getting new connection, i have not received bill. Your igl web site is not functioning properly. Your insta payment & customer registration tab is not functional. I got information due amount of my bil through customer care representative....

श्रीमान सीमापुरी डिपो पर बने IPL पंप पर मैं अपनी गाड़ी में गैस डलवाने के लिए लाइन में लगा हुआ था पंप पर गैस डाल रहा आईपीएल का वर्कर धर्मवीर एक्स्ट्रा पैसे लेकर रॉन्ग साइड आ रहे...

We had made service request for 3 times in the last weeks for gas connection. Still no one has responded to our request.

The gas pipe line with gas meter has been installed in year 2011, however connection was not made due to non availability of members in the house. Now service request has been made to connect the gas connection, but no response from your end.

Kindly see the service request is made may be attended...