Indraprastha Gas Limited [IGL] Complaints & Reviews

I received invoice for the period 26-03-17 to 16-05-17 for rs 1904.10.in this invoice an amount of rs 889.67 had been shown as previous payment. I had made this payment through cheque number 002462 dated 28-04-17 drawn on icici bank and same had been debited to my account on 5-05-17. I sent a mail to customer care about same. However to avoid complications i made full payment of rs 1904.10 vide cheque number 002464 dated 28-06-19 drawn on...

Dear team/nodal officer

As per your reply it shows that you do not want to understand the query of the customer.

1. You sent me revised estimated bill from last september month to til date. I am totally disagree as per monthly basis reading chart from october 2016 to till date because it is estimated based reading only, why should i pay that amount that was incorrect because of estimation reading. Where is your...

To
The indra prastha gas ltd.
Dear sir / madam,
Please note that i, saurabh singhal, habitat of jk apartment flat no. 58, 3rd floor, a-3 paschim vihar new delhi -63 have applied for domestic gas connection to your esteemed organization. But after applying for the same i am really disappointed with the services from your end.
Your our service engineer mr. Vijender sukhla (Contact no. [protected]) & mr. Jash karan...

I had requested for the gas connection on 15th june 2017.
Since 3 months have not got the connection.

I want to know the date by which connection will be done.
Customer care is very unresponsive and one technician has visited from indrapratha, he explained that he will not neither change the direction of gas stove burner not give the longer pipe for getting proper connection.

If they are giving...

I went to the igl sarojini nagar gas station to get a refill. The behaviour of mr. Dalbir singh was absolutely deplorable. Firstly, when i parked my car at the booth he wasn't present. He was chatting with the neighboring booth staff. After calling him to my car, we got the the fill done. After the fill got over, he was still at the neighboring booth and not near the car.
I pointed this out that he should be more attentive towards...

Dear all,

I applied for an igl png connection in the month of jan'2017 for which payment cheque cleared on 12 apr but connection is still pending, i have mailed no. Of times to "customercare. [protected]@igl.co.in" along with called up multiple times on cc no.[protected].

This is really painful that a reputed company like igl has this type of response towards customer.

Request you to kindly look into...

I requested for a new connection for png. I got a call from igl today and they booked a connection, when we inquired about payment mode, they told to give full payment only, but we want to get it on emi basis, so for this i contacted customer care at 10.45 a. M (9-sep-2017) and told the same to customer care representative, the person was very rude, said nothing can be done now, request cannot be cancelled and you cannot request again for...

I am a resident of c-183, albert square, gole market, new delhi. I am png user. My business partner no. Is [protected]. The meters for taking reading of png consumption are installed in the kitchen in our area.in our case, we are service class people. During day time nobody is at home except saturday & sunday and other holidays. We most of the time are getting bills on average basis the adjustment of which is not done in the next bill. It...

I had a piped natural gas connection for indraprastha gas limited with business partner no. [protected] at flat no. 36-b, dhawalgiri apartments, sector-11, noida (U. P.)-201301. It`s already more than 4 months over for my refund against surrender of subject igl connection. Even though i have submitted all relevant documents as per requirment along with cross cancelled cheque....

We are waiting for installation of igl new connection since 24/jan /2017
But no once came for installation work.
Security amount had also been taken, cheque had cleared to igl but still no work had been done by igl persons, now its too much late need to do need full action asap on this request.

Bp# [protected] (Sunil khattar)

For communication consider my below mail id
[protected]@gmail.com...

My name is anita juneja with bp no-[protected], we have received any bill or any message for bill due of gas pipeline @ rohini sector 18 delhi. But today received sms with penalty rs 1120 for immediate payment.. Whose responsibility to send sms or for bill. Atleast i should get a sms for pyment, how would i came to know about my amount due
I would request you to send bill on time or sms on tym to make payment and reverse my penalty...

Dear igl team,
This is in reference to igl connection bp no [protected] applied for our new house in dwarka sector 19, delhi. We have applied for connection on 23.03.2017 giving security deposit of rs. 6, 000/- by chq. No 395369 of the axis bank ltd dated 23.03.2017 in favour of indraprastha gas limited. Till date i. E., 4/09/2017 there is no response from your side about the connection. No fitting has been done. False promise was...

I have applied new gas connection on dated 02/4/2017. Bp no-[protected]. They have come one time but there is no person found at home. After this he discussed on telephone for execution the job. We are all working member. I requested on telephone with him please tell us on telephone before one day or come on saturday for execution. He did not came for execute the work till date. Kindly i request please provide the gas connection after information...

मेंने नए गेस कनेक्शन के लिए 18 अगस्त 2017 को igl office मे जाकर sbi dimand draft 071675 द्वारा 1000 का भुगतान कर सरकारी आवास क्वार्टर नं 200 टाइप-1 मायापुरी प्रेस कॉलोनी मायापुरी के लिए apply किया था | मेरा pp...

Dear igl team,
This is in reference to igl connection applied for our new outlet at the monarch, indirapuram habitat centre, indirapuram, ghaziabad. We have applied for connection on 13.10.2016 giving security deposit of rs. 1, 50, 000/- by chq. No 217918 of the nainital bank ltd dated 13.10.2016 in favour of indraprastha gas limited. Till date there is no response from your side about the connection. All fittings and testing of internal...

I have applied for a connection in the name of shalini gupta lead number [protected] dated 17.7.2017... Security deposit paid vide cheque number 698208 of pnb dated 19.7.17 but still no progress has been made.. Very poor response from customer care as well.. Really bewildered by the response. If no immediate steps are taken, i would be compelled to move to consumer court....

Bp - no-? [protected]? Ref lead no-? [protected]? As per sms send on[protected]
On 12-04-17 i have paid rs. 6000/- for installing the new png connection in the name of shashi bhatnagar. But till today i. E 25-08-17 nothing is done. I have enquired so many time but no result and customer service is not responding properly. Finally on 11th aug they came at around 5.30 p. M. (After office hours) and they told that we will take 3-4 hours...

I have applied for png connection for my house in the month of january 2017 and paid rs.6000.00 on 17/03/2017. I am calling up customer service center and e mail them inquiring about the status of my connection. I have called up r. K. Puram office several times in the following numbers 46074607, 46074656 and 46074857 but no answer and the calls are put hold without answering for more than 45 mints. I would request the resolution at the earliest....

Sir, this is my complaint again to you that i am not getting my paper bills for my gas connection bp no. [protected] and registered address is j-6/61. Second floor, rajouri garden, new delhi-110027. I am not getting my paper bills since installations and when i make complaints regarding this i am getting obscene/filthy calls from following nos claiming your office reference.
[protected] at 14;47
[protected] at 14;54
[protected]...

Sir, with reference to our complaint ref no.[protected] dated[protected], regarding not receiving my paper bills of my gas connection bp no.[protected] and ca no.[protected] since installations. This connection is registered in the name of sh. Chander shekhar seem r/o j-6/61, 2nd floor, rajouri garden, new delhi-110027. Regd. Mobile is [protected] and landline no. Is[protected]. You are not providing us paper bills since installations. What...