Indraprastha Gas Limited [IGL] Complaints & Reviews

Sir,
I am using IGL gas from since eight month, My business partner no is [protected] I pay my bill regularly but it is observe that the bill is not actual this is base estimated invoice.I have paid my bill & still my next bill shows arrears.Also the concern customer care not pickup the phone, which cause i am facing much inconveniently to pay the bill & I don't get any response from customer care kindly look forword it....

We have Applied for PNG in December 2012, we have deposited Security / Installation amount by cheque of Rs 6200/- ( Six Thousand two Hundred Only ) at that time of booking . Due to some technical reason IGL installation team refuse to install PNG at our premises. So we requested for Refund of Security / installation amount which we deposited at the time of Booking. Refund request submitted many times But till today i.e 28/3/2014 we did not...

Deposited Rs.6000/- with IGL on 29.08.10 for a new PNG connection vide BP No.[protected]. IGL kept the money with them and no information had been provided in this regard. After taking up the matter with the IGL the IGL had refunded the deposited amount of Rs.6000/- on 24.6.13 without interest. Mail had been sent to IGL for payment of the interest and the IGL had advised by vide its mail dated 21.8.13 that they are getting the management approval...

IGL even billed for gas consumption of next March & April14 to get billing at higher slab.My present meter reading on 25.2.24.is 1136.67 scm where as per their latest bill it is 1182.54 on 31.1.14, how it is possible?Further they have even added bills payment of Rs 714.99 I paid earlier.
BP No.[protected]
Anil J.Chanchani
Mob [protected]...

Hi, I am using IGL with BP# [protected]. I checked my bill & found that reading was not correct. Reading as on 15th Jan as per bill : Reading : 144 Current Reading i.e 20th Feb : Reading 149 How could it be possible ? Doesn't makes any sense & while taking to customer care executives, its like banging your head against the wall. Poor ( or even worse if a word exists for the same) customer service, first they make...

I have applied for new PNG connection vide receipt no.47906 and application form no.[protected] dated 17th july 2013. The payment was made through cheque, no.000108, of Bank Of India dated 17th july 2013 amounting Rs.6, 000. Almost 7 months have passed but no PNG connection has been made till now. Its a humble request to take some action as soon as possible. Make PNG connection as soon as possible....

DEAR SIR,
my booking reference no for new domestic PNG is [protected]dated 20.12.2013 in the name of madhavi jain.
I got the below mail rejecting my application saying wrong address.today I contacted your customer care and they told me that my application is rejected because the technician has reported that the address is wrong.
I am surprised, as my address is correct and no technician has ever called me nor visited...

I had applied for new domestic PNG Connection on 14.03.2013 vide ref no[protected] enclosing therewith Banker's Cheque No 019314 dt 11.03.13 for Rs 6000 on State Bank Of India Najafgarh Road(code 01181). In July I received a call from your office from no 46074852 by Ms Neetu that your Banker's Cheque is expired therefore send another draft for Rs 6000 in order to give you the connection. Accordingly a new Banker's Cheque...

Against rqst to IGL for new connection, their team visited my residence to find suitability for allowing this connection about a week back and found that connection can be given. Thereafter, via e-mail I was advised to connect on the subject telephone nos. for sending documents. Regretably these two lines are always engaged resulting in no contact in this regard. Shall be grateful if the said documents (or list, whatever) may be sent to via...

This policy is not user friendly and shows that IGL is using its monopolistic and dominant position to arm twist its customers

As per IGL's website, price of PNG stands revised at Rs. 27.50 per scm for consumption upto 30scm in 60days. Beyond that, the price stands at Rs 47.50 per scm .

For consumption more that 30 scm, the new price of Rs 47.50 should be applicable if the consumption exceeds 30scm and...

I had registered with no. 283549 on dated 27/01/2013 for a new domestic PNG connection with deposit of Rs. 6000 through cheque no. 545957, which is credited from my account. But i am still awaiting for the new connection, neither any refund has been made to me. kindly do necessary action as early as possible and convey the status either by email ([protected]@gmail.com) or by contacting me on ([protected]). Thank...

IN THE MONTH OF FEB & MARCH.2013 WE HAD ORGANISED IGL CAMP ALONG WITH YOUR STAFF FOR NEW CONNECTION AND PAYMENT FROM THE RESIDENTS OF MOTI NAGAR.SEVERAL FORMS & PAYMNETS BY CHEQUE WERE COLLECTED BY YOU,BUT TILL DATE MAXIMUM OF THE ABOVE RESIDENTS ARE WAITING FOR THE CONNECTION(WHERE AS YOU WERE TO PROVIDE IT IN THE TIME LIMIT OF 90 DAPYS MAX.)IT HAS ALREADY GOT TIMEBARRED AND THERE HASBEEN NO POSITIVE RESPONCE...

Hi, this is the feedback regarding the billing of PNG business partner number [protected]. I am receiving inflated bills from past two month. I lodged a complaints against the invoice number[protected] and have not got any solution or did not receive any response till now. (complaint number ONM [protected]) This is really disappointing on your part, for showing such a careless attitude towards customer request. My average consumption,...

CONNECTION NO BP NO - [protected]

This is to bring to your notice, i Jasmeet Singh Nayyar, resident of LIG FLATS, RAJOURI GARDEN, NEW DELHI - 110027, applied for IGL GAS connection few months back and all the piping along with Meter has been successfully installed and tested at our resident about couple of months back. However, connection has not been active till date due to some local area politics played by some people in...

I have applied for a PNG connection for my residence House No.C-2C, Rajat Vihar Apt., Sector 62, Noida on 10 Dec. 12 vide online application wiht regn. No.[protected] and after that filled the application form and submitted the same on 21 Jan. 13 alongiwth a cheque of Rs.6000/-. Here I would like to inform that the colony i.e. RAJAT VIHAR has already allotted PNG connection and all pipelines have already laid down there. I was informed that...

BECAUSE OF RENOVATION AT my house, I had to diconnect the IGL fas pipeline on 4th May 2013. I have requested at the customer care to reconnect the gas pipeline (on my father's name: Mr Balraj Malik, BP no: [protected]) on 3rd June 2013.. Even after too much of request at the customer care my connection is still not reinstalled. I have contacted the customer care executives several times. Many a times I was assured that the work will...

IGL gas pipeline department wants me to bribe them in order to Install a meter for PNG connection which is not installed for the last 6 Months. Kindly refer to My Complaint No PRJ[protected] and complaint No. PRJ[protected] for which no action taken by Indraprastha Gas Ltd.Moreover the above mentioned complaints status is shown as closed in IGL website without providing resolution.
Is it necessary to give IGL officials bribe to install...

PNG connection pending for last 6 months
PNG gas connection not provided even after 180 days waiting ..
Cooking Gas Connection not Provided for last 6 months for BP Number [protected] and BP No. [protected].
I have given a payment of Rs. 6000 +6000 to Indraprastha gas Limited ,Yogamaya and company,House Number 3,Deepali,Pitampura,Delhi 110034 office on 24 November 2012 for Cooking gas Pipeline connection for my residence...

I Vijay Kumar resident of 246-C, DG-II Vikas puri applied for IGL connection on 26th December 2012.I submitted amount of Rs 6000 for which I have receipt as well from IGL. IGL Committed and & mentioned in their receipt that installation of pipeline would be done at my premises after 90 days which completed on 26/03/2013.

I called IGL several times on their helpline number[protected] to check the connection status however...

I applied for a new IGL connection on 7th January'13 (Reference ID[protected] and since then the status is showing 'Feasibility Test in Progress'.

I have contacted IGL many times since then but got no positive response and they are even not saying how much time they would take for the connection.

Really don't know what to do.....