IndusInd Bank Complaints & Reviews

Till now no RESPONSE FROM THE CUSTOMER CARE

I am writing to formally request the closure of my Indusland Credit Card account, bearing the card number [protected]. This request is being made due to my inability to link the credit card with the Indusland Mobile App.

I have faced challenges in linking my credit card to the Indusland Mobile App. Despite my best efforts, I have encountered technical difficulties that have prevented me from completing this mandatory process.

Given the importance of the security features and services offered through the mobile app, I understand the significance of this requirement. However, due to personal circumstances and the limitations I've encountered, I believe it is in my best interest to close my credit card account.

I kindly request that you initiate the necessary procedures to close my Indusland Credit Card account as soon as possible. Please inform me of any outstanding balances or dues on my card so that I can settle them promptly.

To ensure a smooth transition, I would appreciate your guidance on the steps I need to take to settle any outstanding payments and return the credit card to your institution.

I would like to take this opportunity to thank you for the services provided during my tenure as an Indusland Credit Card holder. While circumstances have led me to this decision, I have appreciated the convenience and support I received from your team.

If there are any additional requirements or information needed from my end to facilitate the closure process, please do not hesitate to reach out to me at sehumon.[protected]@gmail.com.

I had done a transaction on the indusind card ending with 0619 on NYKAA merchant on 1st December 2023 of amount Rs. 7758 . The transaction did not go through and I repeatedly wrote emails to them asking them to raise a dispute for the same as the merchant NYKAA confirmed to me that they haven't received the payment amount and the transaction has failed at their end. To that they sent an email to me confirming that they haven't received the...

I received a call from IndusInd bank representatives. During the conversation, I was offered an upgrade from my current Aura Edge credit card to a Signature legend credit card, with the assurance that the upgrade would only incur a nominal fee of 500 rupees.

Having considered the benefits of the Signature credit card, I provided my consent for the upgrade. Upon receiving the upgraded credit card, I noticed that my account had...

Trying to connect for credit card settlement but they are not responding

Hi,

I am not a customer of IndusInd bank. I have not applied for any credit card or any other product with Indus Ind bank. Also I do not have any account with Indus Ind bank, but I am getting lots of junk emails from IndusInd Bank. Please find the sample email below,

Dear Customer,
640545 is the One Time Password (OTP) for ECOMM transaction of INR 101296.99 at NOBROKER TECHNO on IndusInd Bank Credit Card ending 2488. Reference # ECOM_[protected].

This OTP is usable only once and is valid for 10 mins.
Please DO NOT SHARE THE OTP WITH ANYONE, for security reasons.
Warm regards,
Team IndusInd Bank

I am getting tons of emails like this. Not sure why i am getting this. I suspect this as fraudulent email. Bringing this to your awareness. Please check on this.

Hi,

I have not applied for any credit card or any for any other products or services in IndusInd Bank. I am getting lots of junk emails saying some transaction has been done on credit card. Please find the sample below

Dear Customer,
791839 is the One Time Password (OTP) for ECOMM transaction of INR 101296.99 at NOBROKER TECHNO on IndusInd Bank Credit Card ending 2488. Reference # ECOM_[protected].

This OTP is usable only once and is valid for 10 mins.
Please DO NOT SHARE THE OTP WITH ANYONE, for security reasons.
Warm regards,
Team IndusInd Bank

I have no idea why i am getting this email as I do not have ay credit card with IndusInd bank. I suspect this as fraudulent email. Please check on this as I am getting tons of emails like this.

Dear sir,
I am very harassed because indusind bank sending me too many messages for credit card and loan...
I am not interested in this.
Please remove my number [protected] from their system.
Thanks in advance

Hi.
I am writing to file a complaint regarding the service. I Encounter an issue with my A/C type (Savings/[protected] .(Branch -IndusInd Bank Limited, 652-662, Tristar Towers, Avanashi Road, Coimbatore – 641 037.) Still my lean account not retrieved.

I closed my loan A/C[protected] as on 23-May-2023. Settled amount done as per Branch collection team person Mr.Ramraj (Mobile No-[protected])advise.
br...

Hi.
I am writing to file a complaint regarding the service. I Encounter an issue with my A/C type (Savings/[protected] .(Branch -IndusInd Bank Limited, 652-662, Tristar Towers, Avanashi Road, Coimbatore – 641 037.) Still my lean account not retrieved.

I closed my loan A/C[protected] as on 23-May-2023. Settled amount done as per Branch collection team person Mr.Ramraj (Mobile No-[protected])advise.
br...

Dear All

I have two wheeler loan from Indusind bank in 02/05/2017 but i close my loan account in 30/06/2018 due to that loan take over from local two wheeler finance. But still now that Indusind bank NOC not given me from that bank. Please send the NOC and close the loan in my cibil do the needful
LENDER: Indusind Bank Limited
Account Type: Two Wheeler Loan
Account No: TSD01558H
Ownership: Individual
Date Opened:[protected]
Sanction Amt: 38, 500
Date Reported :[protected]

Till now NOC not received and account does not closed

I applied for an IndusInd Bank credit card in the month of July 2023. The card application was rejected by the bank citing some internal matter.

On 27 Oct 2023, I received a message from Ms. Swati Pandey from Induslnd Bank, to confirm the delivery address and asked me to do eKYC.

When I refused saying that the link was not for eKYC, but an application request, she assured me that it was not so and as per the bank credit card dispatch policy, the phone number has to be verified (screenshot attached). She sent me an email with the unique ID "18344620" which was sent from the ID "[protected]@indusind.com" (screenshot attached). The Phone number on WhatsApp is [protected].

Kindly address this.

Amount has been deducted from my credit card without notice, request you to refund my money, i have not shared any OTP or CVV to anybody and the card is with me only .

Regards,
Sikander
[protected]

I am writing this letter to bring this to your attention that I Supriya Roy 10Years old customer and having good Transactions and valuable customer from your bank. Today in the Evening 31/8/2023 Mr. Praveen Tripathi from Asansol Branch Misbehaving to Me over phone call and giving Threats and not only that giving Slang Language very badly. I have purchased a Scorpio from Your bank on 2021 due to some problem my emi not paid by 1months that's the main Reason.

I request you to give attention to my complaint and take necessary action against Mr PRAVEEN TRIPATHI or I will complaint in Consumer forum.
Please do the needful as soon as possible.
I have mailed to Head office but still no response from Indusind bank.

I am writing this letter to bring this to your attention that I Supriya Roy 10Years old customer and having good Transactions and valuable customer from your bank. Today in the Evening 31/8/2023 Mr. Praveen Tripathi from Asansol Branch Misbehaving to Me over phone call and giving Threats and not only that giving Slang Language very badly. I have purchased a Scorpio from Your bank on 2021 due to some problem my emi not paid by 1months that's the main Reason.

I request you to give attention to my complaint and take necessary action against Mr PRAVEEN TRIPATHI or I will complaint in Consumer forum.
Please do the needful as soon as possible.

I have mailed to Head office but still not yet no response came from Indusind bank.

My EMI was due and collection Manager visited my house I told him that give me some time I will pay the amount but he was not ready to give time. Next day he sent Recovery person to my home without intimation and my wife was alone at home. My told him I am not at home and she will pass the message to me, I also talk to recovery agent and Collection Manager on call but still recovery agent continuously ringing my door bell and forcing my wife...

We have taken a personal loan few months ago, we have paid 4-5 EMI & unable to continu the EMI now, i have asked the bank to allow me 6-7 months to continue the emi, as i am working on some project expecting that i can continue after, i have meet my banker & his senior has told whole i am running with, my financial conditions are not good i am trying to get recover from that, but their manager & alloted banking officer is harassing me everyday, i informed him my health issues & diabetic is also is very high due to this stress but they are continue harassing us by calling & making the calls from their vendor,

they visited my home i clearly denied him to visit & everyday they are putting presuure on us & forcing us to meet my familiy member & disturbing our personal life, i request many times on indusind twitter account since 2 months they are just making more trouble for me, you didnt mail here sometime to there like that, neither giving proper idea to whom we should contact & what exactly we need to do ..

i am afraid that if anything happend to me who will take care of my family, but they dont care with this they threat very badly, non other bank is doing a bad behaviour where i am failed since few month but this indusind bank seems they have hired like gunda, mawali types person ..

they manipulate on words & sentences we are the normal people dont know much,

i am really very afraid those bankers, they threating me everyday will come your home want to meet your family & all

we request please help us & let know what exactly we need to do ..

do i be hopeless or really there is something who can help us .

please help

Purchased Honda unicorn in Dec 2012 (MH20CM8106) with loan from IndusInd Bank. Loan has cleared on time. I never applied for NOC hence before. Now they are telling me to pay Rs. 590 for NOC. Showing me the fees required for duplicate NOC. They are also telling me that this is old matter.

I recently received your response regarding my request for a duplicate NOC. I must say I am a bit surprised by the fees and the lengthy procedure involved in obtaining it. I believe that the NOC should be a part of the services provided in exchange for the loan, without additional charges. Additionally, as loan customers, we already paying interest to the bank as per rules to get back services whenever the customer needed. Comparatively, other banks and finance companies, like Axis Bank and Bajaj Finance company, have been able to provide me with a NOC quickly and conveniently, with just a simple email application and a few documentation or nominal charges.

I understand that every institution has its policies, however, the cost and process involved for the duplicate NOC have left me disappointed in considering IndusInd Bank as an option for my future banking or loan needs.

On Thu, Aug 10, 2023 at 5:57 PM IndusInd Bank wrote:
Dear Sir,

Greetings from Indusind Bank Limited!

With reference to your request for duplicate NOC, please visit your nearest Vehicle Finance branch and submit the below mentioned documents.

A fee of Rs.500/- only
An indemnity / affidavit to be executed on a Rs 100/- non judicial stamp paper
A formal police complaint copy (not FIR) for having misplaced the noc.
Once the above mentioned is fulfilled the NOC will be sent to branch within 15 days and you may collect the same.

For any further clarification please feel free to write back or you may reach out to your nearest vehicle finance branch. You may also call our toll-free no:[protected] and we will be glad to assist you further.

Thanking you and assuring you best of service

Thanks & Regards,

5 years before car loan taken from indusind bank, now that is completed my loan amount 2.40 lakhs now days I paid 6.11 lakhs in five years, last few amount only pending but they charged extra penalties charges for my loan amount. I need reduce my pending amount.

Hello

Someone applied for the credit card without authorisation got the notification from the cibil and also recieved the rejection msg from the bank.

Please look at the matter and also request you to not repeat in future.

Refrence I'd[protected]
Contact No [protected]