I have cleared my two-wheeler loan (Customer code KCY00719H - vehicle no. KA-04 JW-1817) on 17/11/2021, but I received an expired NOC on my voluntarily approaching the bank, After checking the document with RTO came to know that it was expired to which when I approached the concerned team, they told me to pay Rs.500/- for a new document, wherein without no mistake from my side why should I have to bare the cost and for information I didn't receive any kind of intimation or no one called to collect the NOC .And now that I have to sell the vehicle for which NOC is required and approached the bank they are telling me to bring police complaint, notarized affidavit, and some fee of Rs.1500/- treating as the noc lost. This seems to be great way of making money and cheating people.
IndusInd Bank customer support has been notified about the posted complaint.