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IndusInd Bank Complaints & Reviews

3.1
Updated: May 5, 2026
Complaints 2201
Resolved
1322
Unresolved
879
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IndusInd Bank reviews & complaints page 9

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A
Alok Guha
Sep 20, 2022
Resolved
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Resolved

Went to your Bangur Avenue Branch yesterday to open one SB and Fixed account. The service manager promised to visit my residence in the evening to complete the formalities. I waited for him but did not turn up. Instead some lady called up and promised to visit me today morning. I waited for her and again she did not turn up. Again she called and promised to visit in the evening. I refused as I have some other obligations. My experience even before becoming one of your customers is not at all pleasant.
Nov 1, 2022
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2022
IndusInd Bank Customer Care's response
Dear Alok

We request you to share us your contact details at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution.

Thanks
Team IndusInd Bank
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    R
    rahul singh kachhawa
    Sep 18, 2022
    Resolved
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    Resolved

    Address: BIKANER

    I've paid my all dues and I'll not receive NOC
    Oct 20, 2022
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Sep 18, 2022
    Updated by rahul singh kachhawa
    My loan number RDK12228H
    Verified Support
    Sep 19, 2022
    IndusInd Bank Customer Care's response
    Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
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      R
      Rinal verma
      from Gurugram, Haryana
      Sep 15, 2022
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      For withdrawal of PF

      Dear sir,

      My name is Richa Verma. I am an ex employee of indusind bank from 11th jan 2021 to 31st march 2021.
      Due to emergency, i left the bank without serving the notice period .
      I tried to withdraw my pf online so many time but did not get success because HR has forgotten to mentioned my exit date

      I connect to HR but did not get any response from them..

      So request you kindly add...
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      I
      Irfan Haji
      Sep 14, 2022
      Resolved
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      Resolved

      NOC Letter Required

      Address: bangalore

      Hi Team,

      Kindly send me the NOC Letter for Loan acc number - kbb09859h

      Regards,
      Irfan...
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      B
      bhartesh kumar
      Sep 13, 2022
      Resolved
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      Resolved

      Address: Panipat Haryana

      Dear Team,
      I took a Home loan from Indusind Bank in feb-2020 of amount 9.8 lakh. And bank did FD of amount 31354 ruppe at that time. Now I preclose my Home loan from this bank and given a written request for return of my FD amount on 30-Aug-2022 in Karnal Sham nagar branch of Indusind bank. But I didn't recieved any amount yet. Also their customer is not responding on it.

      So, kindly help me to get my FD amount back. Also refer all below detail for your reference.

      Name - Bhartesh
      Address - H. no. 6B, Azad Nagar Panipat
      Contact no. [protected]
      Email id - [protected]@gmail.com
      Name of Bank - Indusind Bank
      Branch - sham nagar Karnal Haryana
      FD Amt. - 31354/-
      FD No.[protected]

      Thanks & Regards
      Bhartesh
      Oct 17, 2022
      Complaint marked as Resolved 
      IndusInd Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 14, 2022
      IndusInd Bank Customer Care's response
      We request you to send the scanned copy of the acknowledgement receipt for the request given at [protected]@inudsind.com for further investigation.
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        A
        Anant Home
        Sep 13, 2022
        Resolved
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        Resolved

        Address: Sant nagar burari

        I m trying to get NOC from last 2 years ... No one is co operating even not picking my call... Loan is completed 5 year ago..
        Oct 18, 2022
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 14, 2022
        IndusInd Bank Customer Care's response
        Please write to us at [protected]@indusind.com along with below mentioned details:

        We request you to provide us below details to enable us to assist you further.

        Complete Loan Account number:
        Name:
        Registered Number:
        Address along with City:
        Loan amount:
        Emi Amount:
        Vehicle No.:
        Engine No.:
        Engine Chassis No.:
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          R
          reeteshchauhan
          Sep 12, 2022
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          Hi Team,
          I am getting transaction alert via sms from approx more than a year. But, I even don't have any account in this bank. It's been approx more than a year getting this. This is not good for your customer account security.

          I tried calling customer care. But, as I don't have any account in this bank I can't connect. I have dropped mail regarding this from my gmail account reetesh.[protected]@gmail.com with subject 'Remove Incorrect Mobile Number for Banking' on [protected]@indusind.com email id. There I have shared mobile number as well on which I am getting these alerts continuously.
          IndusInd Bank customer support has been notified about the posted complaint.
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            R
            ramchandani08
            from Kanpur, Uttar Pradesh
            Sep 12, 2022
            Resolved
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            Resolved

            Address: Karachi Khana, Kanpur - 208001

            I’m holding a Savings A/c –[protected] by the name of Nitin Ramchandani in IndusInd Bank. I use my Debit Card to pay my Utility Bills from PhonePe App every Month. On Friday 9th September 2022, I wanted to make a payment of ₹5, 109 to KESCO. After Entering the CVV I was redirected to your Bank’s OTP page. OTP was received for the amount ₹5, 109 at 6:15 p.m. to my registered Mobile No. [protected], I entered the same to complete the process. The Transaction was Successful, but I received 2 SMS instantly from the Bank debiting 2 times the same amount of ₹5, 109. The available Balance before the transaction was ₹13, 588, 1st SMS stated the balance as ₹8, 479 and the 2nd to ₹3, 370.

            I contacted PhonePe support team, but they have received ₹5, 109 only once, I had a talk with the Bank’s Customer Care representative as well and discussed the same. They have Assigned a Request ID 26177701 for POS Transaction Chargeback. I have attached screenshots regarding the matter, IndusInd Bank has asked for 5 Working Days to process my request.

            Update:
            I received an SMS from Bank:
            We have resolved your IndusInd Bank Request 26177701 related to POS Transaction Chargeback. We hope the resolution meets your expectation. For any feedback or assistance, please call [protected] - IndusInd Bank

            Contacted the Bank's customer care again, I tried to explain how can 2 amounts of the same value be debited on 1 OTP? Transactions done by debit card can be trackable. I have also submitted a letter and hard copies (Statement Screenshots PhonePe and savings account as well as SMS Screenshots) to your branch. They have given me another Request No. 26283182.

            I am not satisfied with the process. It's a technical error by the bank. If this issue will not resolve. I'll be heading To RBI and will be closing my Savings and Current Accounts with your Bank.
            Sep 15, 2022
            Complaint marked as Resolved 
            Refund Received, Account credited with the amount ₹5, 109. Thank you IndusInd Bank & ConsumerComplaints.in
            IndusInd Bank customer support has been notified about the posted complaint.
            Sep 12, 2022
            Updated by ramchandani08
            Screenshots:

            Verified Support
            Sep 13, 2022
            IndusInd Bank Customer Care's response
            Dear Customer,

            We will respond to your concerns vide service reference number: 26295828. We request your support and co-operation in the interim.

            Regards,
            Team IndusInd Bank
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              M
              manojthoomannil
              Sep 7, 2022
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              Account access denied by the bank - fund blocked

              I tried to open an account with IndusInd Bank. All documents have been submitted. As per them, I did initial funding to unfreeze account. It is more than 2 weeks now neither activated the account nor send a confirmation on account opening. Further, they changed my mobile number without my consent. The branch is also not responding....
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              E
              Espeeglobal
              from Roorkee, Uttarakhand
              Sep 7, 2022
              Resolved
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              Resolved

              Address: The Espee Global School, Roorkee - 247667

              I have taken fastag through IndusInd Bank for my school transport vehicles. My IndusInd Bank fastag customer ID is 1050272. Bank has not credited 06 nos fastag recharge amounting to Rs 34000-00 even after repeated requests. My IndusInd bank complaint no. is 25344475.
              Please Help me.
              Regards
              Kanika Gupta
              Oct 13, 2022
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 10, 2022
              IndusInd Bank Customer Care's response
              Dear Customer,
              We request you to provide us the below details to assist further
              Please refer and get the below 6 required details to verify the same and resolve further.

              Transaction date --- XX-XX-XXXX
              Transaction amount --- XXX.00
              Disputed amount --- XXX.00
              Txn Mode ( PAYU, UPU, BBPS) --- Mandatory Gateway related.
              Txn reference Number --- 16 digit pay ref number as PGXXXXX / 12dgit UPI reference number / 20digit alpha numeric BBPS reference number

              Txn proof ( Recharge screenshot
              of statement reflecting the the
              transaction along with reference
              Number --- Mandatory

              Regards,
              Team IndusInd Bank
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                A
                Amitvadsariya
                Sep 6, 2022
                Resolved
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                Resolved

                Address: Hyd

                Indusind bank credit card already closed last month and no due payment but today received this sms for me
                05/09/22 Stmt Alert: Total Amount Due on your IndusInd Bank Credit Card XXXX9018 is INR 117.15 and Minimum Amount Due is INR 100.00, payable by 25/09/22. Payment to be made immediately if previous statement dues are unpaid or Card account is overlimit. Click https://t.co/GKwNgqsqOx to pay now - IndusInd Bank

                Why 117 rs bill send me look at that screenshot i have send already
                Oct 13, 2022
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 10, 2022
                IndusInd Bank Customer Care's response
                Dear Customer,

                As Discussed, We confirm you that as on date there is no outstanding balance payable on your card account. The statement showing Zero outstanding can be referred to as the NOC as that confirms that there are no dues payable. In case you need a written confirmation for the same please write to us from your registered email at [protected]@indusind.com

                Regards,
                Team IndusInd Bank.
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                  C
                  cnu77
                  Sep 6, 2022
                  Resolved
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                  Resolved

                  Address: Chennai
                  Website: indusind.com

                  I want a fresh NOC for my already completed car loan. I sent an email to the bank, but no response so far.

                  The RTO office is asking for fresh NOC for name transfer and this one issue is holding the transfer. Once received that RTO office says they will take care of the name transfer.

                  An NOC is a letter with authorised signature. Why is it so tedious to get that.

                  I want to get that letter through postal. I am even ready to pay the postal charges too.

                  [protected]@gmail.com
                  Oct 19, 2022
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Sep 06, 2022
                  Updated by cnu77
                  Hypothecation# TCC00713C
                  Verified Support
                  Sep 17, 2022
                  IndusInd Bank Customer Care's response
                  Dear Customer, Request you to visit below mentioned IndusInd Bank branch and collect the NOC for your card loan on or after 30.09.2022

                  INDUSIND BANK LTD
                  1ST FLOOR, NO: 3, VILLAGE ROAD
                  NUNGAMBAKKAM
                  TAMIL NADU
                  Chennai
                  600034.

                  For any further queries, please call[protected] or write to us at [protected]@indusind.com from your registered email-id.
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                    S
                    Sujeethn
                    from Bengaluru, Karnataka
                    Sep 5, 2022
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                    Address: Whitefield Bangalore

                    Sir/Madam

                    Please stop/cancel my ECS immediately which is on Aakash Byjus as my first EMI will be tomorrow

                    I have informed already, but still out is not stopped

                    Thanks
                    Sujeeth Narayanan
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to write to us at [protected]@indusind.com with elaborated concern to enable us to address the issue and provide the appropriate resolution to your concern.

                    Regards,
                    Team IndusInd Bank
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                      M
                      ME-022-Nilutpal Das
                      Sep 4, 2022
                      Resolved
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                      Resolved

                      Activate the credit card

                      Indusland bank Credit card no. [protected] is still inactive even after the complete payment.
                      I personally request you to activate the credit card at immediate.
                      I don't want to get this Matter to RBI. I am saying this because from my side all the penalties are cleared. Therefore activate the credit card.
                      NAME - Nripen chandra Das
                      D. O. B-15/10/1964...
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                      omkr80
                      from Mathura, Uttar Pradesh
                      Sep 2, 2022
                      Resolved
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                      Resolved

                      Address: VASUNDHARA GHAZIABAD

                      Sir i get finance bike up14cl3471 from indusind bank in the name of anil kumar singh. I already cleared all payments. I misplaced noc and applied for duplicate. Now today 15 days completed and bank says another 15 days will be taken. Branch ghaziabad rdc contact person sumit tyagi no [protected].
                      Oct 11, 2022
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 09, 2022
                      IndusInd Bank Customer Care's response
                      We request you to write to us at [protected]@indusind.com from your registered email ID and share the complete Loan account number and contact details in order to assist you further.
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                        G
                        from New Delhi, Delhi
                        Sep 1, 2022
                        Resolved
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                        Resolved

                        Address: PUNE

                        Dear Team,

                        Loan A/C No.MQG00784H
                        Two wheeler loan NOC Not provided to IndusInd bank, Regarding Original NOC No any mail communication and no any Message or Call for NOC regarding.
                        (Siddharth Jagtap - [protected])he Asking for apply to duplicate NOC And Charges pay to 550rs.

                        Thanks in advance
                        Govind Mali
                        Call: +[protected]
                        Oct 20, 2022
                        Complaint marked as Resolved 
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 03, 2022
                        IndusInd Bank Customer Care's response
                        Dear Govind

                        We have referred your concerns to the relevant team. Our official will connect with you at the earliest

                        Thanks
                        Team IndusInd Bank
                        Verified Support
                        Sep 07, 2022
                        IndusInd Bank Customer Care's response
                        Dear Mr. Govind.

                        As per our team revert, RC copy of the vehicle financed thru deal MQGXXX4H has not submitted at branch. Hence NOC kept on hold. We request you to submit RC copy at nearest finance branch to release NOC on said loan.
                        Should you require any clarification, please call us on[protected] or write to us at [protected]@indusind.com

                        Thanks
                        Team IndusInd Bank
                        Sep 10, 2022
                        Updated by [email protected]
                        I Have required my NOC. I have close my two wheeler loan, Please provide NOC urgent basis.

                        Kindly support i request to you Please provide NOC.
                        Verified Support
                        Sep 15, 2022
                        IndusInd Bank Customer Care's response
                        Dear Mr. Govind.

                        We wish to reiterate you that RC copy of the vehicle financed thru deal MQGXXX4H has not submitted at branch. Hence NOC kept on hold. We request you to submit RC copy at nearest finance branch to release NOC on said loan.
                        Should you require any clarification, please call us on[protected] or write to us at [protected]@indusind.com

                        Thanks
                        Team IndusInd Bank
                        Reminder one
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                          D
                          dhanpatraisrivastava
                          Sep 1, 2022
                          Resolved
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                          Resolved

                          I, Kumar Premchand, used SBI Collect to pay my GOVT ENGG COLLEGE BHOJPUR exam fees of Rs. 3710 yesterday (31/08/2022) by scanning QR code through my IndusInd Mobile Bank app UPI and the amount was debited from my a/c but SBI Collect payment history is showing the status - Failure and Transaction Description - No Transaction record found. SBI Collect payment transaction reference number is DUJ6426171.

                          Kindly look into this matter ASAP.
                          Oct 15, 2022
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 03, 2022
                          IndusInd Bank Customer Care's response
                          Dear Customer

                          We request you to write to us at [protected]@indusind.com to enable us to assist you.

                          Thanks
                          Team IndusInd Bank
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                            V
                            Vinitadas
                            from Mumbai, Maharashtra
                            Sep 1, 2022
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                            Hello team,

                            I am Vinita, have am using my credit card from past 5yrs, my card limit is 2.5 lacs and always been regular on my payments.
                            Unfortunately, now as I am going through financial burden bcoz of my health and on worst patch of my life. I am unable to make the payment of my card. I am getting multiple calls for the bank and they use abusive languages. I am not in state of taking the mental torture.
                            I am happy to may 70k to 80k in emi and settle my card.
                            I tried calling customer service but was on call for more than 40 mins as the IVR keep transferring to wrong dept.
                            Please help me.
                            Phone- [protected]
                            Email- [protected]@gmail.com
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 03, 2022
                            IndusInd Bank Customer Care's response
                            Dear Customer

                            We have referred your concerns to the relevant team. Our official will connect with you at the earliest

                            Thanks
                            Team IndusInd Bank
                            Verified Support
                            Sep 06, 2022
                            IndusInd Bank Customer Care's response
                            We understand that the resolution to your grievance, has been shared on your email address, from our [protected]@indusind.com, on September 06, 2022, vide service reference number 25999722 . In case the resolution does not meet your expectations, we request you to write back to our email address.
                            Sep 10, 2022
                            Updated by Vinitadas
                            I am still waiting for settlement team to contact me.
                            Sep 10, 2022
                            Updated by Vinitadas
                            Hi team this is so disheartening. I have requested to settle my card and expecting call from relevant team, meanwhile collection team came to my house and scared my mom. My parents r diabetic and bp patient, she got restless they way he spoke. This is not the way to threaten. I am waiting for the right team to help me. In my past 15+ years of career, I have never been in collection and always adhered to the bank policies. But as I am in bank phase of my life I expect little humanity from the bank. I don’t want to c my parents in this situation. I am responsible for the card please talk to me not to my parents in my absence. It’s a request to the bank.
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                              S
                              satyandra11
                              Aug 31, 2022
                              Resolved
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                              Resolved

                              Hi sir my name is Satyendra budania my loan account no is ZCFDLNRNV00548C
                              Sir I have cleared my loan but I haven't got any update about NOC yet I asked your Vaishali Nagar jaipur branch& state head karampal Singh also they are telling that it will take at least 1 month and talking very rudely Sir i sell my car then why i will wait till 1 month for NOC I have made my complete payment on 7 august 2022 so why should I wait for a month I am not satisfied with your service Sir I want to request you to speak to your Vaishali Nagar branch and Issue my NOC as soon as possible
                              My contact no is [protected]
                              Oct 15, 2022
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 03, 2022
                              IndusInd Bank Customer Care's response
                              HI Satyendra

                              We have referred your concerns to the relevant team. Our official will connect with you at the earliest

                              Thanks
                              Team IndusInd Bank
                              Verified Support
                              Sep 07, 2022
                              IndusInd Bank Customer Care's response
                              Dear Satyendra,

                              We wish to informed you that the deal has been closed in our books on 29.8.2022. We request you to collect NOC on or after 16.9.2022.
                              We trust concerns raised by you has been addressed. For future queried write directly to us at our email ID [protected]@indusind.com.

                              Thanks
                              Team IndusInd Bank
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                                G
                                GIRIPRASAD GANDRATHI
                                Aug 31, 2022
                                Resolved
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                                Resolved

                                Address: BODUPPAL

                                I have cleared my two wheeler dues
                                vechicle details TSO8FB6797
                                registered owner name SRILATHA D

                                nobody assisting to me regarding NOC

                                multiple time visited the indus ind bank offices

                                kindly resolve my issue

                                i need my noc as soon as possible.

                                please call me regarding resolution [protected]
                                Oct 8, 2022
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 03, 2022
                                IndusInd Bank Customer Care's response
                                Dear Customer

                                We have referred your concerns to the relevant team. Our official will connect with you at the earliest

                                Thanks
                                Team IndusInd Bank
                                Verified Support
                                Sep 07, 2022
                                IndusInd Bank Customer Care's response
                                Dear Customer,
                                We would like to inform you that full and final settlement in the deal AHHXXXX2H was made on 24.8.2022 after a payment of Rs5240/- was remitted. We wish to inform you that the deal has been closed and request you to collect NOC on or after 17.9.2022 from the branch where the payment was remitted.

                                We trust concerns raised by you has been addressed. For future queried write directly to us at our email ID [protected]@indusind.com.

                                Thanks,
                                Team IndusInd Bank
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