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IndusInd Bank Complaints & Reviews

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Updated: Jul 13, 2026
Complaints 2203
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IndusInd Bank reviews & complaints page 7

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R
Rachamalla karthik
from Hyderabad, Telangana
May 3, 2017
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Credit card has been blocked yet I didn't receive the card...

Address: Ranga Reddy, Andhra Pradesh, 500049

Got a message from bank that indusind credit card has been approved yesterday and your card will be dispatched within 5 working days... Today (03/05/2017) received a message and any email from bank that your credit card has been blocked... My application reference number is 2395598... I called customer care and they are not aware about this... Could you please look into this matter and tell me the current status and why i received that message...
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narenpatel45044
from Ahmedabad, Gujarat
Feb 10, 2017
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Debited penalty for non maintenance of account balance without any notification

Dear Concern,

Today, i was just shocked after seeing my wife's account (previously salary account) statement after long time. There was sequentially debit with description "To non maintenance charge Mar 2016" from March 2016 till Dec 16 as on current date.
Followings are the debit made by Indusind bank
To non maintenance charges MAR 2016 - 444.68
To non maintenance charges Apr 2016- 329.72
To non...
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H
hemantpawaskar
from Mumbai, Maharashtra
Nov 26, 2016
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Account opening issue

Address: Mumbai City, Maharashtra, 400013
Website: Www.indusind.com

Tried opening an account in Indus ind- I gave a cheque at your branch in Prabhadevi.For which I received this msg

"Your account opening application is received on 05 Oct and will be processed in 6 working days.."

After this money was promptly deducted- I gave all the proofs my adhar card, voter id employment proof, present address proof etc .But still my account hasn't been created and its been more than 2 months...
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Saransh Garg (The eXponent)
from Haldwani, Uttarakhand
Oct 3, 2016
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Complaint against demand of bribe !!

Address: Gurgaon, Haryana, 122002

Hello,

This is regarding my application for a/c opening with Indusind bank at Gurgaon.

I got a call from customer care to reconfirm my application. A Lady on phone was gentle and courteous . She told me that you will get a call from nearest branch to collect the documents and will share more info. I said that's cool.

Next day I got a call from a gentleman says yes we will get your docs collected....
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B
biswasarma
from Guwahati, Assam
May 6, 2016
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Issue of fake fd by one of your employee

Address: Kamrup Metropolitan, Assam, 781005
Website: indusind bank

I am to inform you that on 10/10/2015, ms sangita das bearing phone number [protected] an employee of indusind bank, bhangagarh branch, g s road, guwahati-05, assam had approached me for fixed deposit in her bank. She was known to me since she was with icici bank. So faith was there to hand over money and accordingly on 13/10/15 while she approached me for the fixed deposit, i had handed over an amount of rs 1, 00, 000/- ( rupees one lakh)...
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Mounica Krishna Mohan
from Hyderabad, Telangana
Feb 2, 2016
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Check my EMI status

Address: 500081
Website: www.1800customercare.com/indusind-bank-contact-number

Hi Indus Ind Bank,

I am holding a 2 wheeler loan in your bank. I have been paying installments on 7th of every month from last 11 months. I was told only to pay the installments for 11 months. Now I again got an SMS to pay the EMI even for this month. I consider this as my 12th month EMI. So, I would like you to mention me the remaining duration of my EMI to be paid and also the remaining monthly installments. I have been...
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P
pintubhowmik07
from Kolkata, West Bengal
Dec 25, 2015
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Two wheeler loan statement

Address: Gumati, Tripura, 799013
Website: INDASIND BANK OFFICIAL WEBSITE

Dear sir I am exciting customar before 4 year. Now I want my two wheeler lone statement immediatelY. My lone account no is TXU00010S. And now i have a new bike on your banK. But my nearest bank saying me fast my document sand for approval. May i know the reasons Sir. Sir sand me my lone statement immideatl. thinking you....
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M
maheedhard
from Chennai, Tamil Nadu
Dec 21, 2015
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Car loan fraud for preclosure

Address: Hyderabad, Andhra Pradesh, 500047
Website: indusindbank

Hi All, I have a CAR Loan taken for 3.5 Lacs against MARUTI WAGONR. Due to personal Reasons I wanted to opt for PRE-Closure of my loan. which is lke 16 months before. As of now my outstading balance is 2.13 lacs including the rate of interest for the 16 months. As i am going close the loan now (that would be 16 months earlier) the bank wanted me to pay the total of 2.13 lacs for the entire 16 months period with interest amount...
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A
Abhishek.Nagar
from Ambahta, Uttar Pradesh
Aug 5, 2015
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Fraud in my saving account

Address: Meerut, Uttar Pradesh

My employer opened a my salary(saving) account few years back at Gurgaon but after few months i have left my job and shifted to my home town. When i approached to close my account they demanded a huge amount to deposit and refuse to close my account which is still in operative. which is very much black mining the customers, They have not intimated these conditions at the time of opening the account....
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J
jagadhish
from Bengaluru, Karnataka
Jul 22, 2015
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Not getting the Foreclosure Letter

Address: Bangalore, Karnataka

This is Jagadhish Shetakar Bearing the personnel loan acc no.[protected], has already been requested the foreclosure letter on 14 July 2015 & after thet I have communicated to your customer care no more that 7-8 times but unable to get any kind of help. I hope you understand my concern. I assure I will never do any kind of businees with Indusind in future. Regards, jagadhish Mob. No. [protected]...
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T
tarunuma
from Chennai, Tamil Nadu
May 21, 2015
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reg personal loan

Address: Chennai, Tamil Nadu

This is Ganeshram, i was trying to avail personal loan for 1, 50, 000 rupee and person from indus bank has logged in on 11/05/2015. and after long time they has sanctioned loan for only 1, 00, 000 .so i have moved to other bank to avail my loan. i have sent mail to cancel my loan and sent a confirmation mail form the SM and return back the cheque to us.neither they are sending confirmation mail nor returning us the cheque back.i have SM email...
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MUKU1
from Amritsar, Punjab
May 2, 2015
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Regarding NOC of two wheeler

Address: Chandigarh, Chandigarh

Hello, I finance a Suzuki Access from indsind bank. I have clear all my dues for the same but till date bank not provide my no objection certificate to clear the further documentation. I am in regular follow with bank representative in opposite Big Bazaar SCO No.3, Zirakpur (Punjab) branch in Punjab of two wheelar.but he is providing me time next and next. Kindly help me in this regard. Thank you Sadhna...
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R
rakeshragi
from Perumbavoor, Kerala
Jan 29, 2015
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extra debited emi refund

Address: Kollam, Kerala

am closed my two wheeler loan on 03/12/2014.loan number ELW01742H.NOC issued on 19/12/2014.but bank debited rs 1467 from my sb account.please refund my amt with immediate effect with in one week.other wise am take legal action against your bank. RAGI RAKESH [protected]...
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Ramakrishnan RS
from Chennai, Tamil Nadu
Jan 21, 2015
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Credit Card Reject without Reason

Address: Bangalore, Karnataka

Dear Sir/Madam, 6 months back rec'd. Call from indusind bank for credit card offer. I was submitted all the documents, finally I recd. Message my mobile like "WE REGRET TO INFORM, WE ARE CURRNETLY UNABLE TO SANCTION A CREDIT CARD". I don't know what is the reason. Immediately I call to the people and ask. They also not reply proper reason. Then recently[protected] Same person call for credit card offer. I explained earlier problem everything....
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V
veeru_jm
Sep 18, 2014
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Change in loan payment Date

Address: Bangalore, Karnataka

Hi This is Veerendra Kumar, I have taken two wheeler loan form IndusInd Bank and EMI amount is 5590 and payment date is 21st of every month. Bank has sent EMI due date without informing me . My concern is, I will get salary on 1st of every month because of that i am not able to pay EMI on mentioned, I requested for change in EMI payment date to first week every month . Bank is declining to change in payment date due that i am charging...
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Md Sameeuddin
from Delhi, Delhi
Sep 9, 2014
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VEHICLE LOAN SETTLEMENT

Address: Hyderabad, Andhra Pradesh

I MD SAMEEUDDIN Borrowed Two Wheeler Loan in the year 2009 Loan Account No:AHY03658H, Finance Amount Rs 52, 000 Interest Charges Rs 18, 344 Margin Money Rs 27, 370 Though i have made Rs31, 500 As Down payment for the vehicle Invoice Amount Rs, 79, 370, Loan Tenure was 36 Months. Tenure was ended by 21/10/2012 till this date there was only two EMI'S were due Amount of Rs. 1954 + 1954 =Rs3908 and as of today the Total Outstanding Loan...
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harshida25
from Delhi, Delhi
Jun 10, 2014
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first installment not debited on time

Address: Rajkot, Gujarat

hello my self harshida piyush kariya i have taken a new two wheller loan an from indusand bank
and loan ac num is GRR139884
i have taken loan on 25th april and our bank executive told me u r first instalment
due on 21 st may 2014 and i have alrady bal in my saving ac in kotak bank
but first installment on date not debit and instalment comes on 7 th june 2014 so that day my balance
nit there in ac i thinking...
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H
hemanth-sai3
Jul 17, 2025
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This is the second time I sent a mail to indusind banks mail where I recieved a system generated ticket with a message that says someone will approach me. It has been weeks and there is no response at all.

Now, this is my second time - I converted some transaction into emi and the emi are approved but the problem is I converted them when the transaction is billed. Now in unbilled I see the emi debited and credited back with gst and taxes charged on it but I still see the same ammount in billed.

Ex: the bill generated is 30k, and after the bill is generated the available amount I could convert to emi is 25k and I did, now I see 30k as due and billed and 25k in unbilled, debited and credited along with gst and other taxes.

To inquire why this is not reflecting in app properly, I have been trying all the ways possible to reach out to the bank phone officer to explain in detail. Yet I could not find a way.

Worst experience and worst customer care I have ever seen
IndusInd Bank customer support has been notified about the posted complaint.
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    Mohit Asswani
    from Jodhpur, Rajasthan
    Jul 10, 2025
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    Address: Jodhpur, Rajasthan

    I have been trying to get my duplicate NOC from the bank for my two wheeler and they are just giving excuses for every other day. first called customer care they were like raise query then they didnt do anything then I went to branch and their they said they dont have the NOC so I will have to pay for a duplicate NOC. WOW! but still I said OK, please provide me the same. Then they were like you need to apply through some e-mitra service I went there and they said its a bank issue we cant do anything. What am I supposed to do, bank should be the one responsible to help me out.
    Vehicle num - RJ19SV8731
    IndusInd Bank customer support has been notified about the posted complaint.
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      S
      Swarna Sharma
      from Bengaluru, Karnataka
      Apr 26, 2025
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      Address: Changanassery

      I am very old user of indusind bank almost from 2014, when the shares was going down with the bank still I was with bank.. recently fraud transaction happened to my account of 40, 000 and then 1, 98077 and immediately i have informed about this to bank . Almost 20 days happend but I dint hear from bank . I have completely lost my trust from this bank . Because when this transaction happened i tried alot to connect with the customer support but due to complicated options from IVR i was not able to . This bank account is very important to me as my all assets was in this bank account and its my salary account too and I hv given this to my pf account tds return also come to this account that's why I did not go to the cyber complain, if my account will get freeze during cyber investigation so I ll not able to access to my assets for long time . as I was in the confidence that bank will help me and investigated properly but I was wrong . I have decided to do the complaint to the cyber cell and also after one month from the date of complain I will write to RBI and banking ombudsman too. I will sue the bank for sure . I am also a patient of depression and panic attack if something will happen to me also I will clearly mention in a note and diarythat bank is not co operating with me and it was my hard earned money. And I am a single mother of 4 years daughter. but today i lodge the complaint to the cyber cell also even nodal officer team is not replying .no contact number to reach with this bank. they call just to showcase they care but after picking the call within a second or 2 they disconnect. Nodal NCF 6985810 Swarna Sharma (Case ID:[protected]Case ID:[protected]
      i will also complain about this incident to RBI and banking ombudsman
      IndusInd Bank customer support has been notified about the posted complaint.
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