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IndusInd Bank Complaints & Reviews

3.1
Updated: Jan 18, 2026
Complaints 2198
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1322
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IndusInd Bank reviews & complaints page 7

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N
nitin kalra 9001
from Jaipur, Rajasthan
Dec 26, 2022
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Painful interaction with BM for locker allotment

Dear Sir/Mam,

Trust this email finds you well!!


I have an executive account with Indusind bank (A/c No[protected] opened with the amount Rs 20 Lacs along with a locker subscription at Branch- Sector 15 part II, Gurgaon, Haryana.

Now, I have shifted from Gurgaon to Noida extension, and would like to surrender my previous locker and trying to obtain a new locker at the branch- Royal...
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Harry Pal Singh
Dec 25, 2022
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Dear sir, Despite repeated daily complaints to you and to the head customer service @idfcbank, I still got 12 spam mails in 24 hrs from Indusind Bank through [protected]@connevtinboxx.com.
Wonder when this Spammer of the First Order will quit their nefarious activities.
IndusInd Bank customer support has been notified about the posted complaint.
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    L
    LaxmiJ
    Dec 22, 2022
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    I have cleared my loan amount, but I didn't get NOC yet.
    My loan details are
    J.Laxmi,
    Loan a/c no: ATI00849C.

    Please do the needful.
    IndusInd Bank customer support has been notified about the posted complaint.
    Dear Customer, We regret the inconvenience caused to your banking experience. To further investigate the matter, please write to us at [protected]@indusind.com to enable us to assist you.
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      A
      aksindus
      Dec 18, 2022
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      I am your indusind bank credit card customer this complaint regarding you indusind bank collection executive. She told me you are a fraud and you did not pay the credit card amount but i am 4 time pay amount but not deposit in my credit card account and She told me pay this amount in cash otherwise i send executive to your home and office for payment collection.

      She called me these no:-[protected], [protected], [protected].
      --
      IndusInd Bank customer support has been notified about the posted complaint.
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        S
        Sandeep2343
        Dec 15, 2022
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        I cleared my 4 wheeler loan for my ford ecosport with registration number TS24T2343. But haven’t received my NOC yet. Kindly issue at earliest - Anil Banoth
        IndusInd Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We request you to ask the primary loan holder to write to us at [protected]@indusind.com for us to assist further.

        Alternatively, you can call on our Phone Banking Service Number[protected] OR[protected] for assistance.

        Regards,

        Team IndusInd Bank
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          S
          sadhulingam
          from Mysore, Karnataka
          Dec 9, 2022
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          Address: Mysore

          Vehicle no. KA10M4558 on 10.04.2019 - Insured : Ramesha - TOTAL LOSS CLAIM

          The above mentioned Motor OD claim has been settled on18.12.2019 for Rs.236120/- in favour of
          financier Indusind Bank - A/c No. ZCFDLNKYY01791C.

          THE UTR NO. IS AXIXCN[protected] DATED 18.12.2019 for Rs.236120/-.
          Still now NOC not given by the branch
          ( MYSORE).
          IndusInd Bank customer support has been notified about the posted complaint.
          Dear Customer,
          We wish to inform you that the deal KYYXXXX1C was settled under total loss scheme by the insurance company. Please note, in a total loss case the NOC is issued to the insurance company and the claim amount is settled to the financier. Accordingly, we have received the claim amount and adjusted our dues and excess amount of Rs46000/- was already refunded to the customer account on 7.2.2020.

          We understand your escalation has been addressed and resolved up to your satisfaction. Should you require any clarification, please call us on [protected] or write to us at [protected]@indusind.com

          Regards,
          IndusInd Bank Team
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            Past so many months I have been receiving repeated calls from IndusInd bank personnel regarding personal loan and credit card facilities. Despite telling them verbally not to disturb again or asking them to remove my contact details from their database, they wouldn’t budge. Sometimes I have received 5-7 calls per day. I signed up for the DND service but still I have been receiving the calls....
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            S
            Sauravraj123
            from Tekari, Bihar
            Nov 29, 2022
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            Address: Rikabganj, tekari gaya Bihar

            Nov29, 2022
            Updated by saurav raj
            मेरे खाते में आप कि कंपनी के द्वारा कोई भी राशि नहीं जमा कि है ।फिर भी मेरे खाते से पैसे बार बार कट रहे है । एक बार 90 रूपए कट गय है फिर 500 कट गए है
            IndusInd Bank customer support has been notified about the posted complaint.
            We regret for the inconvenience caused. Thank you for sharing your details with us request you to share us your contact details or write to us at [protected]@indusind.com
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              H
              Harry Pal Singh
              Nov 28, 2022
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              Dear sir,
              despite repeated complaints I am being subjected to daily spamming by IndusInd bank to avail their personal loans.
              I am clear that this company is nothing but a cheap company which thrives on cheap actions.
              IndusInd Bank customer support has been notified about the posted complaint.
              Dear Mr Singh

              We request you to please share us your contact details to us at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution. You may call [protected] for immediate assistance.

              Regards
              Team IndusInd Bank
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                R
                Ramesh Rawaan
                Nov 28, 2022
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                Address: IndusInd Bank Suratgarh

                Bike number RJ 13 SV 4644 joki Ramesh Kumar San off bhadram ke naam se hai Bank mein Kai bar Gaye abhi tak NOC nahin mil rahi loan ko pura kiye hue 3 varsh ho gaye hain aur sath mein iske bad personal loan liya gaya hai jiska 2 mahine ho gaye hain fore college bhi nahin mil raha kripya karke meri samasya ka Samadhan Karen
                IndusInd Bank customer support has been notified about the posted complaint.
                Thank you for highlighting your concern. We regret the inconvenience caused to your banking experience. Please allow us some time to get back to you with an appropriate resolution.
                IndusInd Bank Customer Care's response, Dec 1, 2022
                Verified Support
                We regret the inconvenience caused to your banking experience. Please share the service reference number or send a mail to to [email protected] with complete loan details for further investigation.
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                  H
                  Harry Pal Singh
                  Nov 27, 2022
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                  Dear sir,
                  As brought out earlier, I continue to get at least three spam mails from daily from IndusInd Bank. This cheap and worthless bank is in habit of spamming and despite numerous complaints has not stopped spamming despite receiving my complaint through emails
                  I have complained to their NODAL OFFICER many times but they are greedy spammers and Every day I get several mails regrading their Credit cards/ Loans etc. .
                  I don't understand what they are trying to prove except that they are renowned SPAMMERS.
                  VERY soon they will all come under data protection cat and then will be liable for prosecution. Cheap companies don't care for PRIVACY, Customer Grievances and are only self centered. greedy.
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Request you to confirm the email reference number in order to assist you further.
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                    S
                    San762
                    Nov 25, 2022
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                    Resolved

                    Address: 44/98 BARAKCA ROAD, 1st street NAMMALWARPET

                    I am SANTHOSH KUMAR from chennai. I have tried to pay my Indusind bank credit card payment in indusind bank mobile app and used kotak net banking transaction for payment of Rs:33592.00 on Nov 23th 2022. The transaction was success and the amount is debited from my account. but not reflected T+2 days in indusind mobile app, Please help me out to solve this. Its RS.33592. I have enquired indusind bank customer care on this but they said that no payment received, I have mentioned my transaction details below.

                    Transaction details :
                    credit card no : **** **** **** 7992
                    Bank Ref no : [protected]
                    Billdesk Ref no : Y[protected]

                    TRANSCATION DATE. : 23/11/2022
                    Nov 25, 2022
                    Complaint marked as Resolved 
                    Payment credited
                    IndusInd Bank customer support has been notified about the posted complaint.
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                      San762
                      Nov 24, 2022
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                      Resolved

                      Address: 44/98 BARAKCA ROAD, 1st street NAMMALWARPET

                      I was pay my credit card bill 23/11/2022 in indusind bank application through netbanking my amount was debited my bank account, it's haven't received credit card statement and i was not recieved one sms to indusind bank side, I connected indusind bank customer care, they not respons properly please anyone help to me what I do.

                      Ref no: [protected]
                      Nov 25, 2022
                      Complaint marked as Resolved 
                      Payment credited
                      IndusInd Bank customer support has been notified about the posted complaint.
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                        Kiran Sudam Mhatre
                        from Mumbai, Maharashtra
                        Nov 22, 2022
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                        Address: Indusind bank, kalabadevi branch mumbai

                        I Reshma Kiran Mhatre holds up a saving account with Indusind bank at the Kalbadevi branch.
                        But the account was closed for a long time when I inquired about the closing reason they say that the Account was closed under the KYC pending, but I didn't get any call or mail from IndusInd bank regarding my KYC pending, and the account closed without my knowledge.
                        Then I asked in the Kalbadevi branch they said that the account was closed & DD was made for my account Balance.
                        So I asked for DD but they are saying that DD was misplaced and they are not aware of my DD.
                        I am following them for 2 months but they are not responding, and saying that DBM is on leave so he will come back then DD will give it.
                        I don't think that Indusind bank Is very careless about such things.
                        I request you please find the below details & delivered my DD to my residence address ASAP.
                        Please find below details:
                        Name: Reshma Kiran Mhatre
                        Account no:[protected]
                        Branch: Kalbadevi (Mumbai )
                        IndusInd Bank customer support has been notified about the posted complaint.
                        We regret the inconvenience caused. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.
                        Kiran Sudam Mhatre's [Complaint's author] reply, Nov 27, 2022
                        still not received my DD, I don't know why they hold. It's totally harrasment to me..
                        Kindly contact me. 9004331702
                        We regret the inconvenience caused. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.
                        We are looking into the concerns you have highlighted.Request your support and co-operation in the interim.
                        Dear Customer,

                        We tried reaching you on the mobile number provided, however, were unable to establish contact with you.

                        Request you to write us at [protected]@indusind.com from your registered email id for us to assist you further.

                        Regards,
                        Team IndusInd Bank
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                          A
                          abhishekdavidson
                          from Guntur, Andhra Pradesh
                          Nov 20, 2022
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                          Unfreeze my savings account

                          I have opened an IndusInd Privilege Savings account on Nov 1, 2022 by visiting the branch. And that account went debit freeze soon after my account was opened. It's been nearly 3 weeks.. since my account is debit freeze. I couldn't make any transaction. Contacted the branch multiple times, they still not solved. What made my account debit freeze ? and i want to unfreeze my account. My Acc No.[protected] and my mobile number [protected]....
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                          Nagalalithav
                          Nov 17, 2022
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                          Bad smell from. AC
                          IndusInd Bank customer support has been notified about the posted complaint.
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                            N
                            nbegum
                            from Bhubaneswar, Odisha
                            Nov 17, 2022
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                            Resolved

                            Address: IV-23/1,Road no-30, Unit-1,Bhubaneswar 751009

                            Car loan is cleared, but noc still not received till to date... Customer satisfaction is very poor service...Automatically I should get the certificate. I request you to kindly issue immediately my noc
                            My name.. Nazma Begum

                            My car loan.. OCB04287C
                            Nov 17, 2022
                            Complaint marked as Resolved 
                            My issue is not resolved yet
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We will respond to your concerns vide service reference number: 29240305. We request your support and co-operation in the interim.

                            Regards,
                            Team IndusInd Bank
                            IndusInd Bank Customer Care's response, Nov 21, 2022
                            Verified Support
                            Dear Customer,

                            As per our telephonic conversation today, we have raised the request with branch and you may collect the no objection certificate from the branch on or after December 09, 2022.

                            We understand your escalation has been addressed and resolved up to your satisfaction. Should you require any clarification, please call us on 1800 102 3333 or write to us at [email protected]

                            Regards,
                            Team indusInd Bank
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                              A
                              Amritangshu panja
                              from Kolkata, West Bengal
                              Nov 16, 2022
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                              I completed my loan for two wheeler WCF02857H but didint got the noc where should I visit to get noc as some are telling to go toppin road and some are telling the Shakespeare sarani branch i want to know exact where should I go and what are the documents needed to get a duplicate NOC
                              IndusInd Bank customer support has been notified about the posted complaint.
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                                Sathish78691
                                from Khammam, Andhra Pradesh
                                Nov 14, 2022
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                                Address: Khammam

                                This is sathish Akuthota. I've purchased the new vehicle with loan in indusind bank.

                                I was paid all EMI'S within a time and waiting for NOC since six months ago. I'm trying to call to your branch but there is no response.

                                Vehicle loan number:- AHM04690C
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Dear Mr. Akuthota,

                                We wish to inform you that the Deal (AHMXXXX0C) was completed and closed in June 2022. However there was no request for NOC and hence it was not generated. Now basis request NOC generation has been done. We request you to collect the same from Khamam branch by[protected].

                                Should you require any clarification, please call us on [protected] or write to us at [protected]@indusind.com

                                Regards,
                                IndusInd Bank Team.
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                                  Divyashika
                                  from Hyderabad, Andhra Pradesh
                                  Nov 12, 2022
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                                  Resolved

                                  Hello Sir/ Madam
                                  Very good morning

                                  Myself Divya, please help me out with the problem of two wheeler service regards Emi,
                                  Actually we have taken loan of active on Dec 31st 2021
                                  The loan amount started deducting from our account 7 Feb 2022.
                                  Actual Emi is 3223/-
                                  For 1st month i.e, 7 Feb 2022- amount debited from account is same 3223/-
                                  For 2nd month i.e, 7 March 2022- amount debited from account, but next day i.e, 8 March 2022 again amount debited from our 295/- mentioned reason is mandate failed.
                                  For 3nd month i.e, 7 April 2022- same has March month first Emi debited then charges debited.
                                  For 4nd month i.e, 7 May 2022- only Emi debited i.e 3223/-
                                  For 5nd month i.e, 7 June 2022- This month only 3005/-
                                  For 6nd month i.e, 7 July 2022- only Emi debited i.e 3223/-
                                  For 7nd month i.e, 7 August 2022- only Emi debited i.e 3223/-
                                  For 8nd month i.e, 7 Sept 2022- This month only 3005/-
                                  For 9nd month i.e, 7 Oct 2022- This month only 3005/- + 3223/- (when reason asked about this he told us no issues it will be in advance) then thought it's ok
                                  For 10nd month i.e, 7 Nov 2022- This month only 3223/-

                                  Actual problem is every month we are paying the amount then what's the reason in seizing our vehicle and that seizing persons were demanding for Emi on road for 2 months Emi + their seizing charges i.e, 3500/- Totally they took with us is 11000/- when asked Concern branch manager sir about this he said they will do like that only you have to pay the amount on the spot, my mother sister was with me she's low B.p patient and now she's in hospital due to this Emi and management problem (actually it's their vehicle only they are uneducated) and when asked about this 3005/- which is not actual Emi, Manager sir again replies that maybe ( please note the point of maybe) it's a Insurance, which we didn't signed on any paper or any documents for insurance n nobody informed us about insurance.

                                  Our concern Branch is LB Nagar Ifsc Code:-Indb0000839; Per Grd Flr B S Towers Plot No 14 15 Survey No 66 Main Road L B Nagar, Hyderabad-500074

                                  Please do the needful steps. I shall be highly obliged to you and faithful service of your Bank.
                                  Dec 20, 2022
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 14, 2022
                                  IndusInd Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to kindly share us the below details at [protected]@indusind.com to enable us to assist you efficiently.

                                  1. Loan Account Number
                                  2. Vehicle Registration Number
                                  3. Engine Number
                                  4. Chasis Number
                                  5. Location
                                  6. Mobile number

                                  Regards,
                                  Team IndusInd Bank
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