IndusInd Bank Complaints & Reviews

I really condemn the working style of IndusInd bank. On 9 January 2025 today I had 771.17rs in my bank account, It was completely reduced to zero IndusInd bank have deducted two ecs return charges of rs. 531 and 240.17 in this crucial moment where everybody is struggling with their earnings and emis pay these type of deductions are highly codemned. Rbi has also said that no charges should be apply on customers against short of balance, ecs return etc. Still IndusInd bank is not following rbi guidelines.

I request to IndusInd bank to return my deducted amount immediately. My account number is.[protected] My phone number is [protected]

Dear Sir/Madam,

Re: Incompetence in Account Opening and Unauthorized Charges - Gift City/NRE/NRO Account

I am writing to express my disappointment and frustration with the incompetence displayed by IndusInd Bank during the opening of my Gift City/NRE/NRO account. Despite fulfilling all KYC requirements, the bank's inefficiencies have resulted in a loss o[censored]SD 120, charged by the Intermediate Bank.

Prior to account opening, I explicitly informed the bank that the funds would originate from a company account, and all correspondence took place via the company email. However, the compliance team later claimed that the money should have come from a personal account.

I find it astonishing that:

1. KYC requirements were seemingly fulfilled, yet issues arose after receiving the funds.
2. The bank failed to acknowledge and accommodate the previously disclosed company account arrangement.

I request:

1. Immediate reimbursement o[censored]SD 120, unfairly charged by the Intermediate Bank.
2. A thorough investigation into the account opening process to identify and rectify the shortcomings.
3. Compensation for the inconvenience and financial loss caused.

Account details:

- Account Number:[protected]/[protected]/[protected]
- Account Type: Gift City/NRE/NRO

Please acknowledge receipt of this complaint and provide a resolution timeline.

Sincerely,

Jeetendra Singh Kampani

1103 Sheffield Tower 2nd cross lane lokhandwala Andheri West Mumbai 400053

Mobile:[protected]

Date: 7th November 2024

Dear Team,

Your one of the agent Satish Chaurasiya (+[protected] called me up for credit card issue telling me I will receive a little more than 3 lacs in rupees as credit. He had talked to me several time before the process of issue got completed. But when I actually received the card, I got a mere credit amount of just rupees 30k which he never even mentioned before. After asking about the mismatch, he told it would be upgraded in usage for 2, 3 months or so which was unacceptable. & now he's not picking up the call nor responding over whatsapp chat at all.
His another friend Shivam (+[protected] was also simultaneously chatting over whatsap as well as over phone call, but now he's also quiet.
For the process of video KYC, I had wasted around 3-4 hrs in the weekends on 14th Dec'24.

I am very hopeful that my issue gets resolved ASAP when these two scamsters would be punished and my credit limit would be adjusted as per the promised figure.

Reminder-16


Pending Case Id[protected], 63568564, 63674665, 63467803,[protected], 63985877, 63786434, 63973931, 63972604, 63965419, 63963776, 63882879, 63881996, 63876942
Despite reaching out to various channels, including the @ Nodal Officer, @ Customer Care Head, @ Head of Branch Banking, @ZH North 1, @and BIOB Delhi, there has been no response. It seems that priority is being given to premium customers, leaving my concerns unaddressed.

Hi Team,

I have cleared the 2 wheeler loan amount for the bike TS15FK0826 in 2023 but have not received the NOC.

Below are the details, requesting you to provide NOC ASAP

Vehicle No- TS15FK0826
Loan A/c No- AEP02128H
Engine- 15548
Chassis- 55499

Hi Team,

Request you to please help me to get my NOC for Two-Wheeler Loan which got closed in 2022. I have been chasing with bank and customer care no response yet below my vehicle and loan details.

LOAN Acc NO: MZC00374H
Registration No: MH03DH0158
CHASIS Number: MBLJFW053KGD07015
VECHICLE: JF17EJKGD08320

Please support

Sir
I have old NOC (Booklet) and not shown online record due to old format NOC. I want to apply for PVC RC and HSRP number plate. but without NOC I can't apply for this process. I already paid charge for duplicate NOC on[protected] but still[protected] not received that.
RC no. - RJ20SK9354
Deal no. - RJK03179H
Mob. No. - [protected]

मेरे खाते में किसी अज्ञात व्यक्ति द्वारा 3600 रुपया फर्जी डाला गया है जो मेरे जानकारी में नहीं है जिस वजह से मेरे खाते को फ्रिज कर दिया गया है जिस से मेरे जमा पूंजी को भी रोक दिया गया है श्री मान जी निवेदन है की मेरे खाते में जो मेरा रुपया है उसका उपयोग मुझ्र को करने देवे मेरे खाते को चालू करने की कृपा करे [protected] naresh kumar jain account no[protected]

Dear IndusInd Bank Customer Service,
I hope this message finds you well. I am writing to report an unauthorized transaction on my credit card account and to formally dispute this charge.
Account Details:Name: SHEIK GOUSE AHMED Card Number: 9423 Unauthorized Transaction Details:
Transaction Date: 11/07/2024
Transaction Amount: 29509.38 Merchant: Mobiwik
Multiple Unauthorised Transactions
I confirm that I did not authorize this transaction and I am not aware of how it occurred. I have taken steps to ensure the security of my account and have not shared my card details with anyone.I have block my card immediately to prevent any further unauthorized transactions. Additionally, I request a thorough investigation into this matter and a reversal of the disputed charge.Attached are copies of relevant documents, including my most recent statement highlighting the unauthorized transaction. I would appreciate a confirmation of receipt of this email and any further instructions or forms I need to complete for the dispute process.
Thank you for your prompt attention to this urgent matter.
I look forward to your swift resolution of this dispute.
Best regards,
SHEIK GOUSE AHMED
Cyber Crime Complaint Acknowledgement No.[protected]

Respected sir/ madam,
My self shaikh Farez shaikh naser i have open account and do kyc on 14 /05/2024 and sir told me it will update and it will unfreeze today is 27/may/2024 uptill now it's showing in process from bank cidco santosh sir which done my kyc he said from our side it's done and you documents goes to clu team which assign from 15 days happen but he didn't work and update to system I am facing problem of freeze plz unfreeze my account. Why ant customer open account to use and do transaction but if it will not happen then why we will open account to freeze to you so plz do kindly and unfreeze my account help me
My account no :[protected]
My mobile no :[protected]
My Date of birth:22/09/2004
My full name is Shaikh Farez Shaikh Naser

In October 2016, I purchased a Ford Ecosport vehicle and obtained a loan from the Raebareli branch of IndusInd Bank for a three-year term. The loan was repaid in full in 2019. Subsequently, I visited the bank to collect the No Objection Certificate (NOC), but I was informed that it had been returned to the main office (Lucknow) because of my delay in collecting it. I then applied for a duplicate NOC and paid the required fee on August 1, 2022 (Fee Receipt Attached). As of May 2024, I have not yet received the duplicate NOC.

My name is Premlata Rai and I had ordered Isc class 12 physics book of RS. 350 in Clankart website on 29 April 2024 and after 3rd May the seller cancelled the order. And on (Date 4th May 2024)
Clankart initiated the amount to my account but I still didn't get the money. Clankart sent this reference number
Reference number[protected]

Refund I'd RCR[protected]

and told me to fill charge dispute form but Indusind bank in my area doesn't have such policy.Earlier I tried to email the issue on indus banks helpline mail and they provided me this service no.[protected] but no action was taken
So please kindly respond to this complaint.

My upi no. is [protected]@ybl

Thanks you sir

I have been using credit card for the last more than 5 years. I have never made delayed payment. This time also I have cleared credit card bill a day before due date. i.e 23/03/2024 of rs 8820.87 as per the statement through sbi yono bank but the amount had not been credited till 30/03/2024 and I got the refund on 31/03/2024. So I made the payment again on 01/04/2024.

I have already informed them so many times through mail that amount has not been delayed because of me, it's because of your associate partner ( sbi yono). It's not my fault.

They have charged penalty of rs 5104 approx for the mistake I didn't commit. I have been trying to connect with them through mail but they are not responding.

I would request you please look into the matter. my credit score would have negative impact because of this.

I have received repeated credit card offers even after DND for the Jio number in my Jio app and even with the IndusInd DND.

Sub : Reversal of Credit Card charges Rs. 825
I have made a payment on time for Rs. 1799.00 27/1/23, but the same got returned by bank after two days 29/1/23, which I have noticed late and i have put a mail immediately as soon i noticed . I have placed a request for reversal but the same got rejected . I will be happy u can help me out in this regards.

Kailash Bisani a/c no.[protected] .Mail Id [protected]@rediffmail.com / [protected]@gmail.com

I cleared the car loan by paying total due amount on 18JAN 2024. They said I'll receive NOC in two weeks maximum. I'm following up with them till now and they are not responding.

It's been one month. The staff are saying that they don't know where the NOC is! They are asking me to go to the head office in Kodambakkam. When i went there, again I'm asked to visit the branch which is Guindy. I'm being treated badly by them. Never expected this from Induslnd bank

Till now no RESPONSE FROM THE CUSTOMER CARE

I am writing to formally request the closure of my Indusland Credit Card account, bearing the card number [protected]. This request is being made due to my inability to link the credit card with the Indusland Mobile App.

I have faced challenges in linking my credit card to the Indusland Mobile App. Despite my best efforts, I have encountered technical difficulties that have prevented me from completing this mandatory process.

Given the importance of the security features and services offered through the mobile app, I understand the significance of this requirement. However, due to personal circumstances and the limitations I've encountered, I believe it is in my best interest to close my credit card account.

I kindly request that you initiate the necessary procedures to close my Indusland Credit Card account as soon as possible. Please inform me of any outstanding balances or dues on my card so that I can settle them promptly.

To ensure a smooth transition, I would appreciate your guidance on the steps I need to take to settle any outstanding payments and return the credit card to your institution.

I would like to take this opportunity to thank you for the services provided during my tenure as an Indusland Credit Card holder. While circumstances have led me to this decision, I have appreciated the convenience and support I received from your team.

If there are any additional requirements or information needed from my end to facilitate the closure process, please do not hesitate to reach out to me at sehumon.[protected]@gmail.com.

I had done a transaction on the indusind card ending with 0619 on NYKAA merchant on 1st December 2023 of amount Rs. 7758 . The transaction did not go through and I repeatedly wrote emails to them asking them to raise a dispute for the same as the merchant NYKAA confirmed to me that they haven't received the payment amount and the transaction has failed at their end. To that they sent an email to me confirming that they haven't received the transaction details. Then I wrote an email several times to Indusind asking them to raise a dispute on the charge however till now they haven't done the same. Their numbers are unreachable and they do not respond on calls. Email IDs are not correctly provided on their website. There is no way of contacting them. I have filled up the dispute form on 11th Jan 2024 and emailed it to them. Even today on 5th Feb 2024 they say they haven't received any form or any attachment. I was on call with their executive for almost one hour but then the line got disconnected and I did not receive any call back from them.

I received a call from IndusInd bank representatives. During the conversation, I was offered an upgrade from my current Aura Edge credit card to a Signature legend credit card, with the assurance that the upgrade would only incur a nominal fee of 500 rupees.

Having considered the benefits of the Signature credit card, I provided my consent for the upgrade. Upon receiving the upgraded credit card, I noticed that my account had been debited with 5000 rupees instead of the agreed-upon 500 rupees.
So, I'm requesting to revert back that joining charges. I do not need Signature legend credit card.

Trying to connect for credit card settlement but they are not responding