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IndusInd Bank Complaints & Reviews

3.1
Updated: Nov 12, 2025
Complaints 2189
Resolved
1322
Unresolved
867
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IndusInd Bank reviews & complaints page 8

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L
Lekshmy Vijaykumar
Oct 10, 2022
Resolved
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Resolved

I stay in Dubai. I opened an offshore account with HDFC bank to get loan against SBLC issued by my bank (Indusind). Based on the team's confirmation, I agreed with my builders in Dubai the date of Oct 4th for my property purchase.

HDFC failed to give me the funds against what they confirmed to me. My credit process are complete covering the credit verification and legal binding. At the last stage of sanction, the case is held up since September end and the team is not providing me any clarity as to what is happening to my funds.

My commitment with my builder is breached and I am clueless of what is happening to my funds. Team is not responding and the rare events of their response, the only keyword I see is "under process". I have lost my initial booking amount of AED 100K along with the booking unit. Hope you understand the situation I am in right now. Currently, I am negotiating with the builders to provide another option but I am not able to commit a date of funds arrival to them since my FD is locked in SBLC and my loan against the SBLC is not getting disbursed. I am completely stuck due to the indefinite delay caused by the bank and the uncertainties around them.

Appreciate a quick resolution for the same
Nov 13, 2022
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2022
IndusInd Bank Customer Care's response
Dear Customer,
We regret the inconvenience caused to your banking experience. To further investigate the matter, please share your contact details with us at [protected]@indusind.com and our team will get in touch with you at the earliest.

Regards,
IndusInd Bank Team.
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    R
    Raju1206
    from Eluru, Andhra Pradesh
    Oct 9, 2022
    Resolved
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    Resolved

    Address: 129/4 Railway Quaters Kothagudem

    [Resolved] Indusind Bank — Two wheeler NOC not received
    Koyyuri Raju

    I have cleared my two wheeler dues
    vechicle details TSO8FZ5873
    registered owner name KOYYURI RAJU

    nobody assisting to me regarding NOC

    multiple time visited the indus ind bank offices

    kindly resolve my issue

    i need my noc as soon as possible.

    please call me regarding resolution [protected]
    Nov 12, 2022
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 12, 2022
    IndusInd Bank Customer Care's response
    Dear Mr. Raju.
    We request you to share below details to us at [protected]@indusind.com to check and assist you further.
    Loan/Deal Number:
    Loan closure date:
    Alternatively, you may call us at [protected] for immediate assistance.

    Regards,
    IndusInd Bank Team,
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      P
      Praveenkanjarla
      from Warangal, Andhra Pradesh
      Oct 7, 2022
      Resolved
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      Resolved

      As i activated the full DND service on my VI network, i'm still getting repeated calls from the indusind bank, i already warned them multiple times regarding the DND, they are ignoring and making repeated calls.
      Nov 11, 2022
      Complaint marked as Resolved 
      IndusInd Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 11, 2022
      IndusInd Bank Customer Care's response
      We request you to visit the link https://indusind.com/in/en/personal/do-not-call-registration.html & register for Do not call to avoid unsolicited calls from IndusInd Bank.
      We would like to inform you that it takes 45 days to activate DND from the date of registration. Post 45 days if you are still getting calls from Indusind Bank, Request you to DM us the below details for further assistance:-
      Name of the Customer
      Mobile Number registered for DND:
      Date of DND registration:
      Type of Call:
      Number from which call given:
      Location of the customer:
      Verified Support
      Oct 11, 2022
      IndusInd Bank Customer Care's response
      Dear Customer,
      We request you to visit the link https://indusind.com/in/en/personal/do-not-call-registration.html & register for Do not call to avoid unsolicited calls from IndusInd Bank.
      We would like to inform you that it takes 45 days to activate DND from the date of registration. Post 45 days if you are still getting calls from Indusind Bank, Request you to email us the below details to us at [protected]@indusind.com for further assistance:-
      Name of the Customer
      Mobile Number registered for DND:
      Date of DND registration:
      Type of Call:
      Number from which call given:
      Location of the customer:

      Regards,
      IndusInd Bank Team
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        L
        from Gandhidham, Gujarat
        Oct 4, 2022
        Jul 18, 2023
        This thread was updated on Jul 18, 2023
        Resolved
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        Resolved

        Address: IndusInd Bank, Rajkamal II, Plot No.342, Ward 12/B, Gandhidham - 370201, Kachchh - Gujarat

        IndusInd Bank has debited charges on which Bank charged GST 18% but Bank is not providing proper TAX Invoices due to which our Company - Coral Shipping Shipping Services LLP not able to take GST ITC.

        We have taken matter with their Senior Authority but still matter is not re-solved.
        +1 photos
        Nov 6, 2022
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 06, 2022
        IndusInd Bank Customer Care's response
        We regret the inconvenience caused to you. Please write your detailed concern to [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution.
        We have registered your Request 40728084 related to ATM Transaction Chargeback. Please allow us 7 working day(s) to process your request - IndusInd Bank
        Please share me status
        Thanks & Regards,
        Shanty Rajput
        +91-[protected]
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          B
          Bapusaheb Patil
          Sep 29, 2022
          Resolved
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          Resolved

          Someone I know gave my number ( [protected] ) as reference for their loan without my consent. I did not consent for them to give my number as a reference.
          Now IndusInd Bank employees are calling and harassing me about their loan. I never consented for my phone number to be shared. Please stop the harassment calls to my number: [protected]
          Nov 2, 2022
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 30, 2022
          IndusInd Bank Customer Care's response
          Request you to visit the link https://indusind.com/in/en/personal/do-not-call.html and register for Do not call to avoid unsolicited calls from IndusInd Bank.

          The total turn around time for DND activation is 45 days . You may continue to receive calls in the interim .

          We understand your escalation has been addressed and resolved up to your satisfaction. Should you require any clarification, please call us on[protected].

          You are requested to share your valuable feedback on [protected]@indusind.com or on our website link https://www.indusind.com/in/en/personal/feedback-form.html
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            K
            Kishan Kudtarkar
            Sep 29, 2022
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            I have purchased an insurance policy from this bank as I hold an account one of the employee Amita vernekar help me to get the insurance policy I have clearly mentioned abt the deases for the helth insurance. But she dint mentioned the actual deases and created a policy during the verification she told there won't be a problem just mention what is ther in the form only inform that which I did so later during the claim rejection I got to know. The actual deases ws not disclosed. Because of tht I lost around 3 lack rs and my premium amount I request you team plz remove such employee from the organization and give me justice
            IndusInd Bank customer support has been notified about the posted complaint.
            Dear Customer,

            Greetings from IndusInd Bank.

            Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

            We request you to please call[protected] or write to us at [protected]@indusind.com from your registered email-id.

            Regards,

            Social Media Team
            IndusInd Bank Ltd
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              V
              vyshuu
              Sep 27, 2022
              Resolved
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              Resolved

              Address: PUNGANUR -517247

              I have cleared my bike loan in January 2022. Please issue my clearance certificate. My bike registration number is AP39HW9127.
              Nov 3, 2022
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 30, 2022
              IndusInd Bank Customer Care's response
              Dear Customer,

              Greetings from IndusInd Bank.

              Please accept our sincere gratitude on the time and efforts taken by you in connecting with us.

              We request you to please call[protected] or write to us at [protected]@indusind.com from your registered email-id to enable us to assist you efficiently.

              1. Loan Account Number
              2. Vehicle Registration Number
              3. Engine Number
              4. Chassis Number
              5. Location
              6. Mobile number.

              Regards,

              Social Media Team
              IndusInd Bank Ltd
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                S
                slnspraveen
                from hyderabad, Andhra Pradesh
                Sep 22, 2022
                Resolved
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                Resolved

                Address: hyderabad

                Please provide for below attached RC
                +2 photos
                Oct 28, 2022
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 23, 2022
                IndusInd Bank Customer Care's response
                Dear Praveen

                We looking into your concerns vide service request number 26827146.

                Thanks
                Team IndusInd Bank
                Verified Support
                Sep 27, 2022
                IndusInd Bank Customer Care's response
                Dear Praveen

                We wish to inform you that duplicate NOC has been organised for the referred loan AHXXXXX0H. We request that NOC can be collected on or after 7.10.2022 from the below mentioned branch.

                INDUSIND BANK LIMITED[protected]/D/193/8 & 9, OPP. PARTHA DENTAL CLINIC, SHALLVAHA NAGAR, MAIN ROAD, DILSUKH NAGAR, HYDERABAD 500 036

                We understand your escalation has been addressed and resolved up to your satisfaction

                For any clarifications, you can contact us on [protected] or write to us on [protected]@indusind.com

                You are requested to kindly share your valuable feedback, on [protected]@indusind.com or on our website link https://www.indusind.com/in/en/personal/feedback-form.html

                Thanks
                Team IndusInd Bank
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                  A
                  Alok Guha
                  Sep 20, 2022
                  Resolved
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                  Resolved

                  Went to your Bangur Avenue Branch yesterday to open one SB and Fixed account. The service manager promised to visit my residence in the evening to complete the formalities. I waited for him but did not turn up. Instead some lady called up and promised to visit me today morning. I waited for her and again she did not turn up. Again she called and promised to visit in the evening. I refused as I have some other obligations. My experience even before becoming one of your customers is not at all pleasant.
                  Nov 1, 2022
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 20, 2022
                  IndusInd Bank Customer Care's response
                  Dear Alok

                  We request you to share us your contact details at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution.

                  Thanks
                  Team IndusInd Bank
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                    R
                    rahul singh kachhawa
                    Sep 18, 2022
                    Resolved
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                    Resolved

                    Address: BIKANER

                    I've paid my all dues and I'll not receive NOC
                    Oct 20, 2022
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Sep 18, 2022
                    Updated by rahul singh kachhawa
                    My loan number RDK12228H
                    Verified Support
                    Sep 19, 2022
                    IndusInd Bank Customer Care's response
                    Thank you for highlighting your concern. We regret the inconvenience caused. Please DM us your contact details or Request Number and allow us some time to get back to you with an appropriate resolution. Call [protected] for immediate assistance or email [protected]@indusind.com
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                      R
                      Rinal verma
                      from Gurugram, Haryana
                      Sep 15, 2022
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                      For withdrawal of PF

                      Dear sir,

                      My name is Richa Verma. I am an ex employee of indusind bank from 11th jan 2021 to 31st march 2021.
                      Due to emergency, i left the bank without serving the notice period .
                      I tried to withdraw my pf online so many time but did not get success because HR has forgotten to mentioned my exit date

                      I connect to HR but did not get any response from them..

                      So request you kindly add...
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                      I
                      Irfan Haji
                      Sep 14, 2022
                      Resolved
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                      Resolved

                      NOC Letter Required

                      Address: bangalore

                      Hi Team,

                      Kindly send me the NOC Letter for Loan acc number - kbb09859h

                      Regards,
                      Irfan...
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                      B
                      bhartesh kumar
                      Sep 13, 2022
                      Resolved
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                      Resolved

                      Address: Panipat Haryana

                      Dear Team,
                      I took a Home loan from Indusind Bank in feb-2020 of amount 9.8 lakh. And bank did FD of amount 31354 ruppe at that time. Now I preclose my Home loan from this bank and given a written request for return of my FD amount on 30-Aug-2022 in Karnal Sham nagar branch of Indusind bank. But I didn't recieved any amount yet. Also their customer is not responding on it.

                      So, kindly help me to get my FD amount back. Also refer all below detail for your reference.

                      Name - Bhartesh
                      Address - H. no. 6B, Azad Nagar Panipat
                      Contact no. [protected]
                      Email id - [protected]@gmail.com
                      Name of Bank - Indusind Bank
                      Branch - sham nagar Karnal Haryana
                      FD Amt. - 31354/-
                      FD No.[protected]

                      Thanks & Regards
                      Bhartesh
                      Oct 17, 2022
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 14, 2022
                      IndusInd Bank Customer Care's response
                      We request you to send the scanned copy of the acknowledgement receipt for the request given at [protected]@inudsind.com for further investigation.
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                        A
                        Anant Home
                        Sep 13, 2022
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                        Resolved

                        Address: Sant nagar burari

                        I m trying to get NOC from last 2 years ... No one is co operating even not picking my call... Loan is completed 5 year ago..
                        Oct 18, 2022
                        Complaint marked as Resolved 
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 14, 2022
                        IndusInd Bank Customer Care's response
                        Please write to us at [protected]@indusind.com along with below mentioned details:

                        We request you to provide us below details to enable us to assist you further.

                        Complete Loan Account number:
                        Name:
                        Registered Number:
                        Address along with City:
                        Loan amount:
                        Emi Amount:
                        Vehicle No.:
                        Engine No.:
                        Engine Chassis No.:
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                          R
                          reeteshchauhan
                          Sep 12, 2022
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                          Hi Team,
                          I am getting transaction alert via sms from approx more than a year. But, I even don't have any account in this bank. It's been approx more than a year getting this. This is not good for your customer account security.

                          I tried calling customer care. But, as I don't have any account in this bank I can't connect. I have dropped mail regarding this from my gmail account reetesh.[protected]@gmail.com with subject 'Remove Incorrect Mobile Number for Banking' on [protected]@indusind.com email id. There I have shared mobile number as well on which I am getting these alerts continuously.
                          IndusInd Bank customer support has been notified about the posted complaint.
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                            R
                            ramchandani08
                            from Kanpur, Uttar Pradesh
                            Sep 12, 2022
                            Resolved
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                            Resolved

                            Address: Karachi Khana, Kanpur - 208001

                            I’m holding a Savings A/c –[protected] by the name of Nitin Ramchandani in IndusInd Bank. I use my Debit Card to pay my Utility Bills from PhonePe App every Month. On Friday 9th September 2022, I wanted to make a payment of ₹5, 109 to KESCO. After Entering the CVV I was redirected to your Bank’s OTP page. OTP was received for the amount ₹5, 109 at 6:15 p.m. to my registered Mobile No. [protected], I entered the same to complete the process. The Transaction was Successful, but I received 2 SMS instantly from the Bank debiting 2 times the same amount of ₹5, 109. The available Balance before the transaction was ₹13, 588, 1st SMS stated the balance as ₹8, 479 and the 2nd to ₹3, 370.

                            I contacted PhonePe support team, but they have received ₹5, 109 only once, I had a talk with the Bank’s Customer Care representative as well and discussed the same. They have Assigned a Request ID 26177701 for POS Transaction Chargeback. I have attached screenshots regarding the matter, IndusInd Bank has asked for 5 Working Days to process my request.

                            Update:
                            I received an SMS from Bank:
                            We have resolved your IndusInd Bank Request 26177701 related to POS Transaction Chargeback. We hope the resolution meets your expectation. For any feedback or assistance, please call [protected] - IndusInd Bank

                            Contacted the Bank's customer care again, I tried to explain how can 2 amounts of the same value be debited on 1 OTP? Transactions done by debit card can be trackable. I have also submitted a letter and hard copies (Statement Screenshots PhonePe and savings account as well as SMS Screenshots) to your branch. They have given me another Request No. 26283182.

                            I am not satisfied with the process. It's a technical error by the bank. If this issue will not resolve. I'll be heading To RBI and will be closing my Savings and Current Accounts with your Bank.
                            Sep 15, 2022
                            Complaint marked as Resolved 
                            Refund Received, Account credited with the amount ₹5, 109. Thank you IndusInd Bank & ConsumerComplaints.in
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Sep 12, 2022
                            Updated by ramchandani08
                            Screenshots:

                            Verified Support
                            Sep 13, 2022
                            IndusInd Bank Customer Care's response
                            Dear Customer,

                            We will respond to your concerns vide service reference number: 26295828. We request your support and co-operation in the interim.

                            Regards,
                            Team IndusInd Bank
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                              M
                              manojthoomannil
                              Sep 7, 2022
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                              Account access denied by the bank - fund blocked

                              I tried to open an account with IndusInd Bank. All documents have been submitted. As per them, I did initial funding to unfreeze account. It is more than 2 weeks now neither activated the account nor send a confirmation on account opening. Further, they changed my mobile number without my consent. The branch is also not responding....
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                              Espeeglobal
                              from Roorkee, Uttarakhand
                              Sep 7, 2022
                              Resolved
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                              Resolved

                              Address: The Espee Global School, Roorkee - 247667

                              I have taken fastag through IndusInd Bank for my school transport vehicles. My IndusInd Bank fastag customer ID is 1050272. Bank has not credited 06 nos fastag recharge amounting to Rs 34000-00 even after repeated requests. My IndusInd bank complaint no. is 25344475.
                              Please Help me.
                              Regards
                              Kanika Gupta
                              Oct 13, 2022
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 10, 2022
                              IndusInd Bank Customer Care's response
                              Dear Customer,
                              We request you to provide us the below details to assist further
                              Please refer and get the below 6 required details to verify the same and resolve further.

                              Transaction date --- XX-XX-XXXX
                              Transaction amount --- XXX.00
                              Disputed amount --- XXX.00
                              Txn Mode ( PAYU, UPU, BBPS) --- Mandatory Gateway related.
                              Txn reference Number --- 16 digit pay ref number as PGXXXXX / 12dgit UPI reference number / 20digit alpha numeric BBPS reference number

                              Txn proof ( Recharge screenshot
                              of statement reflecting the the
                              transaction along with reference
                              Number --- Mandatory

                              Regards,
                              Team IndusInd Bank
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                                A
                                Amitvadsariya
                                Sep 6, 2022
                                Resolved
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                                Resolved

                                Address: Hyd

                                Indusind bank credit card already closed last month and no due payment but today received this sms for me
                                05/09/22 Stmt Alert: Total Amount Due on your IndusInd Bank Credit Card XXXX9018 is INR 117.15 and Minimum Amount Due is INR 100.00, payable by 25/09/22. Payment to be made immediately if previous statement dues are unpaid or Card account is overlimit. Click https://t.co/GKwNgqsqOx to pay now - IndusInd Bank

                                Why 117 rs bill send me look at that screenshot i have send already
                                +3 photos
                                Oct 13, 2022
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 10, 2022
                                IndusInd Bank Customer Care's response
                                Dear Customer,

                                As Discussed, We confirm you that as on date there is no outstanding balance payable on your card account. The statement showing Zero outstanding can be referred to as the NOC as that confirms that there are no dues payable. In case you need a written confirmation for the same please write to us from your registered email at [protected]@indusind.com

                                Regards,
                                Team IndusInd Bank.
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                                  cnu77
                                  Sep 6, 2022
                                  Resolved
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                                  Resolved

                                  Address: Chennai
                                  Website: indusind.com

                                  I want a fresh NOC for my already completed car loan. I sent an email to the bank, but no response so far.

                                  The RTO office is asking for fresh NOC for name transfer and this one issue is holding the transfer. Once received that RTO office says they will take care of the name transfer.

                                  An NOC is a letter with authorised signature. Why is it so tedious to get that.

                                  I want to get that letter through postal. I am even ready to pay the postal charges too.

                                  [protected]@gmail.com
                                  Oct 19, 2022
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Sep 06, 2022
                                  Updated by cnu77
                                  Hypothecation# TCC00713C
                                  Verified Support
                                  Sep 17, 2022
                                  IndusInd Bank Customer Care's response
                                  Dear Customer, Request you to visit below mentioned IndusInd Bank branch and collect the NOC for your card loan on or after 30.09.2022

                                  INDUSIND BANK LTD
                                  1ST FLOOR, NO: 3, VILLAGE ROAD
                                  NUNGAMBAKKAM
                                  TAMIL NADU
                                  Chennai
                                  600034.

                                  For any further queries, please call[protected] or write to us at [protected]@indusind.com from your registered email-id.
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