IndusInd Bank Complaints & Reviews

Dec 20, 2017

IndusInd Bank Customer Care's response Dear Mr. Jain,

We wish to inform that our Team has responded to you on email on December 20, 2017 vide Interaction[protected]

We would be happy to receive your feedback on your experience against the said issue, please click here http://goo.gl/w77VTO to share.

Thanks,
Team IndusInd Bank

Dec 20, 2017

IndusInd Bank Customer Care's response Dear Mr. Jain,

We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

Thanks,
Team IndusInd Bank

Dec 08, 2017

IndusInd Bank Customer Care's response Dear Mr. Madhan,

We sincerely regret for the inconvenience caused. To further look in to the matter, we would request you to share your contact details along with the account number with us and somebody from our team will get in touch with you to assist with your concern at the earliest.

Thanks,
Team IndusInd Bank

Dec 08, 2017

IndusInd Bank Customer Care's response Hi Jaideep,

Regret the inconvenience. Your concern is being worked upon and shall be responded shortly through an interaction number[protected].

Thanks,
Team IndusInd Bank

Dec 08, 2017

IndusInd Bank Customer Care's response Dear Customer,

We sincerely regret for the inconvenience caused. To further look in to the matter, we would request you to share your contact details along with the account number with us and somebody from our team will get in touch with you to assist with your concern at the earliest.

Thanks,
Team IndusInd Bank

Dec 06, 2017

IndusInd Bank Customer Care's response Dear Nithyadhanya

At the outset please accept our sincere gratitude for the time taken and efforts made by you, in sharing your concerns with us.

We would like to inform that as you are holding an account with Other Bank, we will be unable to track the details.

Hence, we request you to coordinate with your beneficiary bank for the same.

Should you require any further clarification, please feel free to contact us [protected]@indusind.com.

Assuring you the best of our services.

Thanks,
Team IndusInd Bank

Dec 06, 2017

IndusInd Bank Customer Care's response Dear Customer,

We sincerely regret for the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us and somebody from our team will get in touch with you to assist with your concern at the earliest.

Thanks,
Team IndusInd Bank

Dec 06, 2017

IndusInd Bank Customer Care's response Dear Mr. Anzer,

This is with reference to your IndusInd Bank Credit Card account.

We regret to note that your experience has not been commensurate with what we strive to provide. We would like to assure you that the same has been noted and necessary corrective measures are being taken to ensure that such an incident does not recur.

We understand that you wish to increase the credit limit on your credit card account.

We wish to inform you that the current limit on your credit card was provided by the credit team, basis the credit review done on the card accounts which takes a closer look at our credit parameters.

Once the credit card application is received by us, it is processed and the final decision for credit limit issuance is provided by our credit committee based on certain internal assessment parameters.

Please note, the processing of the credit limit involves various verification checks and is subject to approval.

We wish to inform you that at present, we will be able to consider your request to enhance the credit limit only after completion of 12 months of your card membership with IndusInd Bank.

After completion of 12 months, please provide us with the following documents to consider your limit enhancement request:
For salaried employees:
Last 3 months Salary slips along with bank statement for last 3 months showing the salary credits are mandatory.
OR
Form 16 or Income tax returns (along with tax computation) & last 3 months bank statement showing the salary credits.
For self-employed:
* Latest income tax returns along with tax computation.
OR
* If the latest ITR is not available, please provide last two years ITR along with tax computation.
You may send the required documents through one of the following modes:
1. Fax on[protected]
2. Post to:
IndusInd Bank
P O Box 9421
Chakala MIDC
Andheri (East) Mumbai - 400 093
3. Scan to premium.[protected]@indusind.com
The enhancement of your credit card limit is subject to approval.
We request you to reconsider your decision regarding card cancellation and sincerely hope that you will give us an opportunity to serve you better.

Assuring you of our best services.

Thanks,
Team IndusInd Bank.

Nov 30, 2017

IndusInd Bank Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us and somebody from our team will get in touch with you to assist with your concern at the earliest.

Thanks,
Team IndusInd Bank

Dec 01, 2017

IndusInd Bank Customer Care's response Dear Customer,

We wish to inform you that the loan account ATXXXX41C has been settled in full and closed.

We request you to visit the following branch and collect the No Objection Certificate on or after December 07, 2017

INDUSIND MARKETING & FINANCIAL SERVICES
FIRST FLOOR,
SREE PRIYA COMPLEX,
RAILWAY NEW COLONY,
VISAKHAPATNAM

We would be happy to receive your feedback on your experience against the said issue, please click here http://goo.gl/w77VTO to share.

Thanks,
Team IndusInd Bank

Nov 28, 2017

IndusInd Bank Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us and somebody from our team will get in touch with you to assist with your concern at the earliest.

Thanks,
Team IndusInd Bank

Nov 28, 2017

IndusInd Bank Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us and somebody from our team will get in touch with you to assist with your concern at the earliest.

Thanks,
Team IndusInd Bank

Nov 23, 2017

IndusInd Bank Customer Care's response Dear Smriti,

We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

Thanks,
Team IndusInd Bank

Nov 23, 2017

IndusInd Bank Customer Care's response Dear Smriti,

We request you to email us at [protected]@indusind.com.

Thanks,
Team IndusInd Bank