IndusInd Bank Complaints & Reviews

I have received the platinum aura credit card from indusind bank 2 days ago. Its completely fake promises and offers. Here is the list.
1. They say for every 100 rs there is a flat 2% cash back which comes in your every month bill cycle and its not there at all.
2. 4 reward point each 100 rs transaction, its not 100%.. There are so many criteria you may get hust 1 point as well.
3. Very important, they say you may get 3 lac to 5 lac credit limit and i received credit limit of just rs. 50, 000.
4. They even say these offers not available on bank website as it is exclusively for mnc (Your company) companies.

I have the proof on all the statements which i have recorded sales people call.

After receiving your card if you call them, they will never ever respond. They are just trying to meet the target by fooling people.
Person who called me : sanjana
Mob : +91-[protected]

Marketing and sales people are making fool of customers with fake promises..

I am sanoober. Last week i applied a loan for my new bike on indusind bank karunagappally branch. All documents are submitted on last week.. They told me to pay ip 1 lakh for providing loan. I am already done it. But still right now they didnt give me the loan. The staffs named arun (Manager) and robin working in your karunagappally branch (Kollam, kerala) misbehaved us while asking the lagging of bank loan.. Me and my family is your regular customer by past few years.. First time i got this bad experience from your bank.. Finally they told me that, that bike is not in their list.. Wait for adding it. It will take 10 days too.. No other bank require initial payment... But they asked me.. Alrasdy paid it.. They approach me to providing loan. But at last they took my oney.. Please solve my problem soon

Loan ref no: p[protected]

My contact number : [protected]

Dear sir,

With reference to above subject i would like to registered a complain which should be resolved immediately

I have above mentioned two loans with indus ind bank ltd

Ruj00084n has been taken on 31/07/2016 and ruj00171n has been taken on 03/03/17

Now i am going to sold my property so i want to close my loan complete loan account

I am ready to pay the outstanding loan amount with interest till date to indusind bank ltd

Even then the indus ind bank is not giving me the foreclosure letter even 30 day back i made seven to eight visits to the uadipur branch but only my seventh visit time bank the bank has accepted my application for closer the loan

Since then i have been harassed and threatend and adopting all the unreasonable and unlawful means and not giving me the foreclosure letter

I have mailed to their customer care center and further to their nodal officer for redressal of my issue more than 12 times

So please take these matter in priority

As per my consumer right the purchased goods and services availed of should not only meet their immidiate needs but also fulfil long term interest of the customer

In my case contrary to the above has been done by the bank

Take strict action against bank who is using their all mights to finish the customer mentaly and financialy as well

Hoping for quick action in this regard

With regards

Rajendra kothari

Hi:
In my credit card statement an amount of inr 5, 196/- has been debited, but the order was not confirmed and that was cancelled.

Also, in particular days "american express" card also not working in amazon website and the same was informed to customer care.

You can reach me at [protected] or [protected]

Statement debited details are as follows:
03 oct 2017 amazon selle 5, 196.00

I sunil bhansali indusind bank done fraud with me by saying upgrade the card you credit limit will get increase now they saying it will not get increase because of weird reason. That's ok if you can't increase the limit i don't need to upgrade the card. Money doest grow. I have to earn. Bank don't have rights to fool the customer. If they do all this automatically you will loose all the customer in the end only bank staff will be there no customer. Credit card people saying we record the call when we upgrade the card you should record bank staff what they said while the time o[censored]pgrade. It's just that how to fool customer by taking they money. I am not beggar. If i have to buy anything luxury i don't need voucher. I can buy like this. I just want to cancel my upgrade card and i want my money back.

In the month of august 2017 i received a call from indusind bank official regarding the benefits of platinum aura card such as no joining fees & 0% interest on emi. After one month i received the monthly statment from bank which included a joining fee of 500 rs. Also while making the payment i knew that there is no emi facility available for this type of card. That persons name is khushi patil and her contact no. Is [protected].
I would request the indusind bank team to look into this urgently and find out the culprit.

Sir,

I am gnanavel n from musirit. On 14th 2015 i have purchased and hero passion pro from iyaappan agencies, kulithalai, karur dt., throu indusind bank two wheeler loan. Term of loan period was 24 months as monthly installment of rs. 2485 /-. I have completed the above loan term and fully paid the loan amout throu ecs way. On 21st august' 2017 my loan's last due was paid. By contact the bank, i was told that after september 15 i will receive the rc and noc from the local rep. But till now i have'nt receive the same. After various remainders by personel visit to the local rep, there is no fruiful result.

So i humbly req. You to look into this matter, and send the rc & noc to me.

Tnks & regards.

Hello

I m a current a/c holder of induslnd bank and the bank staff debited my amt without any intimation and they provided me the debit card of rs 5000+tax and the same amt debited from my a/c which was not in my use and the atm card which they have charged i still not got that card also. After debited my a/c i have complaint several times in the branch but no one has taken action on this.

So i request you to resolve this

Good morning sir, i open current account your bank at chandigarh. Bank ifsc code indb0000679. My company name saksham enterprises. I submit doc for add signature on 15/09/17. But bank has objection doc not clear. I again submit doc but bank not support me for adding signature. You are requested to solve my problem immediately otherwise i will change your bank.

My name: arka laxman
My contact no: [protected]
Loan no: awd00071h
Loan date : 22/07/2010
Loan completed date: 21/06/2011.
Loan product name:. Hero honda splendor pll

Respected sir/madam,
I did not received noc from the induslnd bank branch adilabad when the loan completed.

Now i want noc for canlation hypothy cation from rto. So now i want to noc.
From
Arka laxman
H. No. 5-187
Boyawada utnoor
Adilabad (Dist)
Telangana stete
Pin 504311
Contact no : [protected]

Dear indusbank team:
My name is lakshmana, first of all i was not interested for applying the credit card. I forget the name of the lady, but i have the mobile no (+91 [protected]). She called me for multiple times and insisted for apply for credit card. During our discussion she has promised for multiple benefits for applying the indusbank credit card like free movie ticket booking, rewards points on fuel filing, etc... So i agreed for applying the credit card. On 8th october the credit card has arrived to my address, by seeing the features of the card i was shocked. Nowhere is matching what she was explained in call. I pinged her in whatsup about the justification of the card issued to me. But she was not responding to my messages.

I would request you to look into the issue otherwise please cancel the card.

Waiting for the quick action.

Email id : lakshman. [protected]@gmail.com
Mobile no: +91 [protected]

Thanks,
G. Lakshman

Today 9.10.17 my indusind bank details are stolen and they have swiped for 50000 from melbourne and newzland.
I have sent a dispute form waiting for response.
I think indusbank cards are not safe to be used. Security system is not up to the mark.
During that transaction i have not received any otp also. It has gone in dollars. I have not received any confirmation call also.

Respected sir,
I asked them to cancel the card but they are charging banking maintenance charges. I requested many times on phone to cancel the banking charges because i don’t owe anything to bank.
[protected]
[protected]
Above are the service request numbers with bank. Everytime they said (Over email) they will cancel the unnecessary maintenance banking charges but every month sending me statement with fines and fines accumulating banking charges after clearing my entire due amount. This month i received due amount 6311.56 but i didn’t use card for single paise in that 6311.56 rupees. All are banking maintenance charges.
They started with charges from 1100 rupees some months back and not it is 6311.56 though i told them many time i don't owe anything and they agreed too.

Please waveoff this amount and cancel my card. I will never need of indusind bank caredit card in the entire life.

Hi indus,

I took 16 lakhs loan on sep 2016, at that at time fore closure charges were different and are covered in policy document, but when i contacted the customer care to close on [protected], they say different story.

Policy document fore closure condition : 4% of amount prepaid allowed only after repayment of 12 emis.

Customer care explanation after double check: 4% of out standing principal.

My email id: anand. [protected]@gmail.com
Mob no: [protected]

Please resolve this asap.

I have applied for the indusind bank amex iconia credit card and credit card executive of indusind bank told me that i will have to pay rs. 10, 000/- as joining fees and i will received a gift voucher for the amount of rs. 10, 000/- valid for a period of 6 months. Now i have received a mail for selection of the type of voucher but it is mentioned in the mail that the gift voucher is valid for 6 months from the date of issue and only 3 months from the date of receipt for which bank executive have not told me anything. The voucher is valid for me only after the receipt of code and not from the date of issue. I have been clearly misguided by the bank executive.

Please provide the solution.

I am facing a problem i didn't got any massage from induslnd bank when my emi date comes and already check has passed and second was not passed they called me and told that check was not passed du to the problem with ecs you have to pay the money and i payed the amount and they did not say witch is correct emi date idont no the p lone details of emi statutes through email or remainder massage i have i car lone induslnd bank aim getting massage before four days it is so happy and no response induslnd personal lone

Dear sir/mam
My name is naveen/raman kumar gilhotra. I have purchase a hero hf deluxe from jaitser and i take loan from indusland bank of 51340 with interset for 17 month. I have pay 3020/- per month of my emi. My emi paid till date. Before two month ago my two emi are bounse. I have paid 7856/- with plenty of my two emi by online. But bank staff not give me my rc copy. And when i call them they misbehave and speak abuses.

Please take a action and solved my problem.

My loan contract no.- rde01865h
Customer code - cu7265154/ cu7304951
Reg. No.- rj13sw2895

Thanks & regards
Raman kumar gilhotra
Sri vijay nagar
Mob.[protected]

I am using indusind credit card and i got to know today from customer care that even if i have paid 90% of my due amount, interest will be charged on the full due amount and also on the unbilled transactions that i have made in the new cycle. I don’t understand how does this make sense. How can you put interest charges on my unbilled transactions when the due date has not even come. How can you also charge me interest on the amount that i have already paid from the total outstanding. This is cheating from indusind bank to the consumer. If you get this complaint and if you are serious about your services, give me a call on 95990 75022.

I, kumuda chandra pradhan using induslnd credit card ([protected]), yesterday night at 11.22 pm, rs 30000/- debited from my credit card without any information. After first deduction i immediately called to customer care at 11.26 pm to block my card but my credit card was not blocked by customer care and, they have tried to debit 30000 again but it was not successful and again debited amount of 10000/- twice from my account.
Total rs 50000/- has been deducted from my credit card and there was no confirmation asked me like otp. This seems to be very serious security concern as i had taken your bank card and could not find security of my money.
As per received messages i found that amount may be transferred in a wallet of [protected] and also used some amount for paying of mobile bills. (All reference are enclosed)
It is request to please investigate this matter and get the amount back in my credit card and till then kindly block my card until i give you confirmation in written at your branch office.

My salary in hand is 40, 000.

That's last message from indusind:

Dear customer, we regret to inform that we are currently unable to sanction a credit card to you. Thank you for your interest in indusind bank.

Dear customer, thank you for your interest in indusind bank credit cards. Your application is being processed and we will update you with the status within 10 working days.

May i know the reason behind this rejection.

Regards,
Sumeet jaryal