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IndusInd Bank Complaints & Reviews

3.1
Updated: Nov 12, 2025
Complaints 2189
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IndusInd Bank reviews & complaints page 66

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R
Rashid Khan3054
from Delhi, Delhi
Mar 14, 2018
Resolved
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Resolved

Dear team,

This is to inform you that i had use indus ind atm card at patel market lohiya.
It has taken long time to process and at last the atm machine is down due to power failure. But the amount 3000 inr is deducted from my account. I wait till the atm machine start & cross check the balance amount 3000 inr is deducted from my account...

Please do the needful & refund the amount asap.

For any further please feel free to mail rashid. [protected]@gmail.com

Thanks & regards,
Rasheed khan.
+1 photos
May 10, 2018
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2018
IndusInd Bank Customer Care's response
Dear Mr. Khan,

We sincerely regret for the inconvenience caused. To further look in to the matter, we would request you to share your contact details along with the account number with us and somebody from our team will get in touch with you to assist with your concern at the earliest.

Thanks,
Team IndusInd Bank
Mar 31, 2018
Updated by Rashid Khan3054
Dear team,

This is to inform you that i had use indus ind atm card at patel market lohiya, done three transaction with one transaction as failure &It has taken long time to process and at last the atm machine is down due to power failure. But the amount 3000 inr is deducted from my account. I wait till the atm machine start & cross check the balance amount 3000 inr is deducted from my account...

The Indus Ind Account No is[protected] with Br Code 012.

contact details [protected] & [protected].

Please do the needful & refund the amount asap.

For any further please feel free to mail rashid. [protected]@gmail.com

Thanks & regards,
Rasheed khan.
[protected]
[protected]

Verified Support
Apr 04, 2018
IndusInd Bank Customer Care's response
Dear Mr. Khan,

We would like to inform you that the said disputed transaction was represented by the Acquirer Bank as "Successful ATM Dispensed Transaction".

Hence, we regret our inability to fund the disputed amount to your account.

Thanks,
Team IndusInd Bank
Dear Team,

The Indus Ind Account No is[protected] with Br Code 012.

contact details [protected].

Please do the needful & refund the amount asap.

For any further please feel free to mail rashid. [protected]@gmail.com & call at any time.

Thanks,
RASHEED KHAN
[protected].
Rashid Khan3054's [Complaint's author] reply, Mar 31, 2018
Dear team,

This is to inform you that i had use indus ind atm card at patel market lohiya, done three transaction with one transaction as failure &It has taken long time to process and at last the atm machine is down due to power failure. But the amount 3000 inr is deducted from my account. I wait till the atm machine start & cross check the balance amount 3000 inr is deducted from my account...

The Indus Ind Account No is 100057031719 with Br Code 012.

contact details 8076839723 & 7027334102.

Please do the needful & refund the amount asap.

For any further please feel free to mail rashid. [email protected]

Thanks & regards,
Rasheed khan.
7027334102
8076839723
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    G
    Gopalakrishnan0601
    from Kanchipuram, Tamil Nadu
    Mar 13, 2018
    Resolved
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    Resolved

    Address: Chennai, Tamil Nadu, 600017

    I am canceling my credit card account with your company indusind bank credit card and i was paid the amount before 3 months november 2017 and my account balance is zero. i place a request for need closure letter on 02-march-2018 to your customer call relationship member they told 5 working days you get the letter but its take more than 7 working days but still now i never recieved closure letter from your side. So i need the closure letter for my account immediately. please close the following account in my name:

    Name on card: gopalakrishnan

    Account number: 5244 80xx xxxx xxxx

    Please send me closure letter that my account has been closed. Also, please confirm that you have notified all appropriate credit card bureaus that this account was “closed by request of cardholder.

    Please contact me by mail [protected]@gmail.com
    Contact number : [protected]/[protected]

    Thanks®ards

    Goplakrishnan
    Apr 13, 2018
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 13, 2018
    IndusInd Bank Customer Care's response
    Dear Mr.Gopalkrishnan

    We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

    Thanks,
    Team IndusInd Bank.
    I team greetings.
    I avail the loan in indus ind bank at the time of starting your team told tenure is 10months. But now your team told tenure is 11months. Please check once my status. My loan number is AAA02719H. My vehicle number is TS09ET5368. Do needful
    How many times I says by phone call their r not responding so I am not paying your amount of credit card

    Thank u
    Hi I had given request to IndusInd bank jayanagar 5th block branch. Till now account is not opened. I have give cheque amount on 1 lakh also. They are cheating and not returning my among nor account has been opened.please help. Acvoy t number to be opened is[protected]. My name is shashidhar billemane shivarama
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      B
      Bhuvan Arya
      from New Delhi, Delhi
      Mar 10, 2018
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
      Website: www.m.indsundind.com

      Dear sir/madam

      It is requested you to refund my money back as rs 5000 has been deducted from an atm of icici bank, jaitpur road badarpur in evening at 6:58 pm. There was some electrical problem or server problem and transaction declined.

      Thanking you
      Waiting for your reply

      Kind regards
      Manish kumar
      [protected]
      Account no :[protected]
      IndusInd Bank customer support has been notified about the posted complaint.
      I am himanshu took cv loan from your bank and your executive heera Lal which is working in your bhiwadi branch rajasthan and forcing me for loan suraksha and also forcing for vehicle insurance and told me that it is compulsory and in bank policy please provide me in written otherwise I will never apply for loan In your bank
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        A
        Ajaytiwary11
        from Kolkata, West Bengal
        Mar 10, 2018
        Resolved
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        Resolved

        I applied for an indusind card and it was approved by the bank. After few days i received a message to update adhar, i was shocked as i have already given the details while applying for the card. I thought they missed it and asking for the adhar number to update in the account. I have provided the adhar number and after few days i received a message that, it has been rejected as the adhar is not matched. How it can be possible when adhar is updated with other banks and credit card. My adhar is linked with pan card as well.

        I have sent the scanned copy of adhar as well and the bank again rejected it.

        I want my adhar to be updated in the account.

        Thanks
        Ajay kumar tiwary
        Crad number ends with 5000
        Registered mobile number is [protected] but requestred to chnage it to [protected] as this number is updated with adhar.

        Dob-10.04.1986
        Apr 14, 2018
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 14, 2018
        IndusInd Bank Customer Care's response
        Hi Ajay,

        We wish to inform you that our concerned team is working on your interaction number[protected].

        Thanks,
        Team IndusInd Bank
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          M
          ManishV98725249
          from Delhi, Delhi
          Mar 9, 2018
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          Address: New Delhi, Delhi, 110092

          Dear all

          Indusind bank employee cheat me when selling me to make the card he told me there is no annual fee but in first month they charged me card fee then i have raised the matter the said employee give me money to pay the fee still i am not using this card for buying goods but in nov 2017 bank send me statement i have call in bank customer care no and block the and as per cc executive i have destroyed the card but bank continuously sending me the statement with adding late payment charges i have call in bank cc for why you're sending me statement as i have already blocked the card but they refused to discontinued the same. I am very disappointed for bank services.

          Regards
          Manish
          [protected]
          IndusInd Bank customer support has been notified about the posted complaint.
          Mar 09, 2018
          Updated by ManishV98725249
          Please resolve this issue
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            K
            Kapilsoyam
            from Pune, Maharashtra
            Mar 9, 2018
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            Address: New Delhi, Delhi, 442701
            Website: No web sote

            Sir mera naan kapil hai aur muje 16 frb. Ko quicker.com we veenita sharma[protected] ki tarf se call aya tha aur unhine muje 1850 job karne k liye kaha jab maine 1850 pay kiye to unhone muje ek fake company ka form diya fir unhone apne dusre partner ke jariye muje online company ke hr department se fake naam se interview karvaya uske bad unhone 2 round k liye mujse 7500 pay marne k liye kaha aur jab 2 round ho gaya to unhone muje company ka offer letter dene me liye mujse 13000pay karne k liye kaha.13000 pay karne k bad unhone ek duplicate offer, letter banakar muje de diya. Jab bhi main call carta hu tab wo call कैट देते hai chala gaya so please refound my money...उनका mobile no hai [protected]
            IndusInd Bank customer support has been notified about the posted complaint.
            Mar 09, 2018
            Updated by Kapilsoyam
            Unka bank accounts है A/C no:[protected]
            IFSC code:INDB0000005
            A/C holder name:Apoorv mishra
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              P
              Potsangbam Nandita
              from Etawah, Uttar Pradesh
              Mar 8, 2018
              Resolved
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              Resolved

              I have to receive some large amount of money from some company which has linked up with indusind bank. From the last 2 months the bankers keep on charging different processing fees from me and still their neft and rtgs showing no result nor providing utr no. I have the account no.in which i transfered the fees. Kindly see to it. Hoping to get justice.
              Apr 16, 2018
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Mar 08, 2018
              N NAGARAJU KARIMNAGAR's response
              converting salary account(zero balance) to classic indus account (rs.10000/-) without customer consulting
              Verified Support
              Mar 08, 2018
              IndusInd Bank Customer Care's response
              Dear Customer,

              We request you to share us your contact details or write to us at [protected]@indusind.com to enable us to assist you.


              Thanks,
              Team IndusInd Bank.
              If non credit of salary you should information me regarding, or you may convert it to normal basic saving account zero balance, you converted my salary account to classic indus account minimum balance WITH 10000 you have done with out my priority i want my bank balance non maintainance charge balance back

              demanding of some unreliable processing fee - Comment #3032345 - Image #0
              demanding of some unreliable processing fee - Comment #3032345 - Image #1
              demanding of some unreliable processing fee - Comment #3032345 - Image #2
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                I
                isathishkumar
                from Bengaluru, Karnataka
                Mar 8, 2018
                Resolved
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                Resolved

                credit card : not getting any mail or sms for due date notification

                Address: Bangalore, Karnataka, 560068

                I have been using this card nearly one year in the platinum card. I have noticed sometimes notification message or mail didn't send to the customer for reminder notification. It should be sending to them pro rata basis at least one time.

                There are charging late payment fee for this so please take a necessary action to provide the permanent solution.

                Please find the details below:

                Credit card no:...
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                P
                posts
                from Delhi, Delhi
                Mar 6, 2018
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                Address: 600042

                Employees not treating the customers in a nice manner and making to wait for a long time and not providing proper instructions.

                When we went to avail aadhar service @ velachery branch, they are not providing proper details, not coordinating the process in a proper way. Waited for 2 hours and returned back without work done.

                Aadhar services extended on saturdays for customer's convenience and bank are in tie up to advertise their service to the public. But they are not behaving so on saturdays.
                IndusInd Bank customer support has been notified about the posted complaint.
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                  O
                  Omveer Tomar
                  from Delhi, Delhi
                  Mar 6, 2018
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110015
                  Website: Indusind.com

                  One of employee of indusind bank call me and told that he would generate credit card of indusind bank with 1 lac limit. I submitted all the required docs to him. But i received credit card only 30 thousands limit. I told him but he didn't reply last 15 days. I am giving to you his complete details:
                  Name: kailash chand
                  Employee code: c33464
                  Branch: udyog vihar, phase-4, sec-18, gurgaon.
                  Mail id: [protected]@indusind.com

                  This is such type of fraud calls making us fool. So take action immediately against him.
                  Apr 10, 2018
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 09, 2018
                  IndusInd Bank Customer Care's response
                  Hi Omveer,

                  We would require few additional details to assist you. Request you to write to [protected]@indusind.com

                  Thanks,
                  Team IndusInd Bank
                  "LegalResolved assures redressal of a plethora of legal issues without the time and efforts of pursuing litigation, through sending Legal Notice to the defaulters and inducing them to make amends to you. You will not only receive that defaulted payment, or compensation, but will also be able to retrieve the interest and legal costs as well. Hurry and get in touch with us on Contact no [protected] or visit www.legalresolved.com. Assured remedies without many scuffles!
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                    D
                    Debottam Majilla
                    from Angamali, Kerala
                    Mar 5, 2018
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                    Address: 560037

                    I have tranfered the money from my paytm wallet ([protected])
                    to below Fraud IndusInd Bank Account.

                    Green visioninfraheights pvt Ltd
                    ACC. No.[protected]
                    Current account
                    Indusind bank
                    Ifsc code - INDB0000019

                    Please revert back all amount tracking below Transaction ID

                    I have attached IMPS and transaction I’d with amount.

                    This Indusind acc the fraud person using for lots of fraud . The company name and DIN associated with this account also fake .

                    I am going to FIR against this person associated with the account.

                    Help me to retrive the attached amount tracking the IMPS No in above indusind acc
                    +3 photos
                    IndusInd Bank customer support has been notified about the posted complaint.
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                      A
                      Ashish7984
                      from Delhi, Delhi
                      Mar 2, 2018
                      Resolved
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                      Resolved

                      current account debit freeze without any prior notification

                      Address: Gurgaon, Haryana, 122018

                      My account was debit freeze on mid of february due to fraud monitoring, as per customer care team and branch. I have been asked to visit branch and coordinate with team to unfreeze it on february 14 2018.
                      I did, talked to branch manager, mr. Anupam (Contact no. [protected]) and an officer, bikram (Contact no. [protected]).
                      They informed me that it’s due to suspicious transactions on my account and address verification fail.br...
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                      Y
                      Yoga Krish
                      from Bengaluru, Karnataka
                      Mar 1, 2018
                      Resolved
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                      Resolved

                      Address: 560068

                      Hi all, my self k. Yoganandh and i have personal loan account bearing of "[protected]", since i would like to close the personal loan along with pre closure charge what already mentioned in the welcome kit, the bank is not supporting to close the loan at the earliest. Since my emi date is 4th of march, i want to pay the amount back and settle the loan and am not ready to pay the emi for the month of march. As per bank policies after receiving the pre-closure mail received from the customer they should respond back, but even i asked update though there is no response from the bank personal.
                      Really worried customer.
                      Apr 3, 2018
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 02, 2018
                      IndusInd Bank Customer Care's response
                      Dear Yoga,

                      We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

                      Thanks,
                      Team IndusInd Bank.
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                        B
                        Balamonish
                        from Chennai, Tamil Nadu
                        Feb 28, 2018
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                        Address: Salem, Tamil Nadu, 636501
                        Website: Dear sir/madem, I was online job registered on Kolotibablo comany. My id BALANOV11. Kolotibab

                        Dear sir/madem,

                        I was online job registered on Kolotibablo comany.

                        My id BALANOV11.

                        Kolotibablo application is very slow.

                        I want Re-fund the amount.

                        I was complient in our company staff, but not responsible.

                        Below mail-ids.

                        hitech.[protected]@gmail.com & swathy.[protected]@gmail.com.

                        Kindly refund the amount. 999/- I was follow-up in more than three months.

                        Regards...
                        Bala Murugan V.
                        [protected]
                        IndusInd Bank customer support has been notified about the posted complaint.
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                          Y
                          yokesh1984
                          from Delhi, Delhi
                          Feb 26, 2018
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu

                          Loan account no :[protected]

                          Dear sir,

                          I am yokesh, existing customer for indus ind bank loan service. At the outset, i was very disappointment with the way indus ind bank behaved with me. It is like a cheating. I took a personal loan from indus ind bank.

                          I informed the executive of indusind bank that the loan amount required is 2.25lakhs. They assured this and promised me the roi as 11.99% with 3 years of loan term. With this guarantee i applied the personal loan.

                          But after repeating worst communication from indusind bank, surprisingly i received the loan amount of 2.5lakhs with roi as 12.5% with term of 4 years without any information.

                          I was completely disappointed with the way the bank behaved.

                          After this incident, i tried to communicate the executives, but no body is responding properly and nobody try to solve the problem. The name of the concern person is mr. Gurubaran.

                          Required by me provided by bank
                          Loan amount 225000 250000
                          Rate of interest 11.99% (Assured by the bank) 12.50%
                          Loan period 3 years 4 years
                          Total interest to be
                          Paid at the end of
                          Loan period 43997 68960
                          Additional amount to
                          Be paid my me due to
                          False assurance given
                          By the executive 24963

                          I am asking the simple questions to the bank!

                          How you decide my loan amount without informing me?

                          Why you are giving false statement to customers?

                          Please help to sort out the issue morally. Mentally i got affected.

                          Treat as urgent.

                          Regards,
                          Yokesh,
                          [protected].
                          Mar 31, 2018
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 26, 2018
                          IndusInd Bank Customer Care's response
                          Dear Yokesh

                          We have referred your complaint to the concerned team. Our official will connect with you shortly.

                          Thanks,
                          Team IndusInd Bank.
                          Verified Support
                          Feb 27, 2018
                          IndusInd Bank Customer Care's response
                          Hi Yogesh,

                          We understand that your concerns have been addressed vide Interaction[protected] dated February 22, 2018


                          Thanks,
                          Team IndusInd Bank
                          Feb 27, 2018
                          Updated by yokesh1984
                          Yes. But the provided reply is irrelevant to my compliant.
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                            I
                            Iyyappan.Coimbatore
                            from Wallajahbad, Tamil Nadu
                            Feb 25, 2018
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                            Address: Coimbatore, Tamil Nadu, 641017

                            For my car loan emi, i submitted cheque for each due. All my cheque are cleared except my last due. Bank has missed the cheque. There's no response from local branch, toll free number and for my emails.

                            Till now my last month due was not cleared and my loan also not closed.

                            Local branch representative asking me to pay again the last due.

                            What i want to do?
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Dear sir/Madam,

                            My New Credit Card and Card Pin not received.
                            Blue dart return credit card. please inform my current stuts of credit card.

                            Thank you
                            subhash jalthania
                            [protected]
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                              D
                              Deepak Jagota
                              from Ludhiana, Punjab
                              Feb 25, 2018
                              Resolved
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                              Resolved

                              Address: Shahid Bhagat Singh Nagar, Punjab, 144521

                              I have finance motor bike from ur bank now i wish to pay lum sum pending amount, but ur agency holder give misbehae and use unparliament language and say i pick ur bike i[censored] dont give payment but i say how much relaxation from ur bank. So i[censored] dont take any action i go for consumer court. So i wish to dissolve this same before 28feb 2018.
                              So give the favourable action earliest.
                              Rgds
                              Pnb01044h loan no.
                              Apr 6, 2018
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 26, 2018
                              IndusInd Bank Customer Care's response
                              Dear Deepak

                              We request you to please provide your loan account number or engine number or chasis number for us to assist you further.

                              Thanks,
                              Team IndusInd Bank.
                              Verified Support
                              Mar 05, 2018
                              IndusInd Bank Customer Care's response
                              Dear Customer,

                              Greetings from IndusInd Bank.

                              This is in reference to your concerns posted on social networking site.

                              We wish to inform you that, 3 installments are due towards the loan repayment. We request you to make the payment on priority.

                              In case you wish to foreclose your loan account, request you to write to us at [protected]@indusind.com and we will share the same.

                              Assuring you the best of our services.

                              Thanks,
                              Team IndusInd Bank.
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                                Parvesh Goyal
                                Feb 22, 2018
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                                Address: Bangalore, Karnataka

                                My name is Parvesh Goyal and I am a resident of Bangalore. One of the employee from Indusind Bank credit card department named Mr Vansh Mulani (his mobile number is[protected] and his email id is [protected]@gmail.com) called me and told me that he is a team leader of Indusind Bank credit card department in Bangalore and he was looking my credit card application (which I had applied one year ago) and the same couldn't be processed due to the pending of verification. He told me that I can get the credit card and this was only pending due to the non verification. I told him that I don't need any credit card as I am holding HDFC Diners Club Premium credit card but he insisted me that I will get good rewards and benefits with Indusind Bank credit card.

                                Actually I am having my housing LOAN, personal LOAN and business LOAN with Oriental Bank of Commerce. All the installments for the above said accounts are being paid regularly and there is no gap in between the repayment. My Cibil score is 812 as on 31.01.2018 and due to some technical error from Oriental Bank of Commerce, my data is not being synchronized with Cibil. I have already made complaint to Oriental Bank of Commerce in this regard.

                                I explained all the schenerio to Mr Vansh Mualni that there could be a problem to get the credit card as my full details are not being shown in Cibil and the enquiry will be shown in my Cibil report. He very assured to me that as he is a team leader, he would not let my application rejected and took all the documents (like my Pan Card, Aadhar Card, My landline bill, ITR acknowledgment and computation) and told that if bank will ask any other supporting documents, he will take from me (as I told him that I could arrange the regular repayment certificate from Oriental Bank of Commerce). I called him for 3-4 times to know the status of application. Every time I was told that it was underwriting. Now he is not taking any calls.

                                I am not worrying that the credit card is not issued to me (as I am already holding which is more than enough for me), but as you know whenever any bank checks Cibil report, the enquiry reflects in Cibil report and the same would be reflected in my Cibil report and with the same I am not comfortable. The employees you have hired like Mr Vansh Mulani, making people fool to fulfill their own ### targets and their own interests. You please look into the matter and make sure that your employees should not go beyond their limits and not to make people fool.

                                Thanking you.

                                Regards,
                                IndusInd Bank customer support has been notified about the posted complaint.
                                My name is R.ANGUVEL in Madurai.my vechical number TN59 BJ 2628.(PIAGGIO ABE XTRA LD)3 WHEELER.My loan amount is all clear in closed letter i received but my NOC Document not received.Also iam apply for the noc document details.Please urgent my sitution.
                                I think this is very common with Indusind bank. I am facing the issue in Mumbai and following up with them but no one responding.
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                                  S
                                  Surendran Eswaran
                                  from Delhi, Delhi
                                  Feb 20, 2018
                                  Resolved
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                                  Resolved

                                  personal loan foreclosure

                                  Address: 641006

                                  Since i currently applied for a top up loan on my existing house loan with hdfc bank, i was supposed to close my personal loan which i am having with indusind bank as per banking norms to receive the loan amount i currently applied with hdfc bank.

                                  So i requested indusind bank to provide me the foreclosure letter through mail also on 13.02.2018 (Interaction id :[protected] but still date i didnt receive any proper feedback from...
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                                  A
                                  aryapradeepuk
                                  from New Delhi, Delhi
                                  Feb 18, 2018
                                  Resolved
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                                  Resolved

                                  I have went to withdraw money from mahagun metro mall, vaishali sector 3, ghaziabad, uttar pradesh 201010 atm and entered 1000 rupees to withdraw but i got only 600 (6*100) rupees by atm machine.
                                  Please kindly do some necessary action on this issue.

                                  I am using sbi debit card.
                                  Narration - atm wdl
                                  Atm cash 80481 indusind bank limited ghaziabad

                                  Txn#[protected]
                                  Iib atm mn000569
                                  Also it shows available balance is 0.
                                  +1 photos
                                  Mar 24, 2018
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 21, 2018
                                  IndusInd Bank Customer Care's response
                                  Dear Customer,

                                  At the outset please accept our sincere gratitude for the time taken and efforts made by you, in sharing your concerns with us.

                                  We would like to inform that as you are holding an account with Other Bank, we will be unable to track the details.

                                  Hence, we request you to coordinate with your Bank and lodge a complaint and your Bank in turn will raise a dispute on your behalf.

                                  Thanks,
                                  Team IndusInd Bank
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