IndusInd Bank Complaints & Reviews

I am facing a problem i didn't got any massage from induslnd bank when my emi date comes and already check has passed and second was not passed they called me and told that check was not passed du to the problem with ecs you have to pay the money and i payed the amount and they did not say witch is correct emi date idont no the p lone details of emi statutes through email or remainder massage i have i car lone induslnd bank aim getting massage before four days it is so happy and no response induslnd personal lone

Dear sir/mam
My name is naveen/raman kumar gilhotra. I have purchase a hero hf deluxe from jaitser and i take loan from indusland bank of 51340 with interset for 17 month. I have pay 3020/- per month of my emi. My emi paid till date. Before two month ago my two emi are bounse. I have paid 7856/- with plenty of my two emi by online. But bank staff not give me my rc copy. And when i call them they misbehave and speak abuses.

Please take a action and solved my problem.

My loan contract no.- rde01865h
Customer code - cu7265154/ cu7304951
Reg. No.- rj13sw2895

Thanks & regards
Raman kumar gilhotra
Sri vijay nagar
Mob.[protected]

I am using indusind credit card and i got to know today from customer care that even if i have paid 90% of my due amount, interest will be charged on the full due amount and also on the unbilled transactions that i have made in the new cycle. I don’t understand how does this make sense. How can you put interest charges on my unbilled transactions when the due date has not even come. How can you also charge me interest on the amount that i have already paid from the total outstanding. This is cheating from indusind bank to the consumer. If you get this complaint and if you are serious about your services, give me a call on 95990 75022.

I, kumuda chandra pradhan using induslnd credit card ([protected]), yesterday night at 11.22 pm, rs 30000/- debited from my credit card without any information. After first deduction i immediately called to customer care at 11.26 pm to block my card but my credit card was not blocked by customer care and, they have tried to debit 30000 again but it was not successful and again debited amount of 10000/- twice from my account.
Total rs 50000/- has been deducted from my credit card and there was no confirmation asked me like otp. This seems to be very serious security concern as i had taken your bank card and could not find security of my money.
As per received messages i found that amount may be transferred in a wallet of [protected] and also used some amount for paying of mobile bills. (All reference are enclosed)
It is request to please investigate this matter and get the amount back in my credit card and till then kindly block my card until i give you confirmation in written at your branch office.

My salary in hand is 40, 000.

That's last message from indusind:

Dear customer, we regret to inform that we are currently unable to sanction a credit card to you. Thank you for your interest in indusind bank.

Dear customer, thank you for your interest in indusind bank credit cards. Your application is being processed and we will update you with the status within 10 working days.

May i know the reason behind this rejection.

Regards,
Sumeet jaryal

Hello!!!
My name is arvind kumar i m the customer of indusind since last 4 years..
@the date od 27/09/2017 i got a sms abt the deduction of 84.24 usd (Rs5378) with makeing any payment i checked my credit card details i found deduction @ the date of 20/09/2017 but i received sms @ 27/9/2017.. With any otp with any pasword amount got deducted. I called up the helpline they said u make the payment at a grocery shop but in my unbilled details the merchant showing www.bodybulding.com... it was a totally fraud from indusind bank side dont trust on it... I blocked my card and i m going to close my a/c as well

My brother (Mr. Unique goyal) applied for the opening of a saving bank account with indusind bank. The officials of the bank provide the details that they want a cheque for the amount of rs. 20, 000/- just for the security purpose and that we can withdraw that amount immediately after the opening of the bank account and the account will be opened within 5 days. We have received a message from the bank on 14th september, 2017 that your acc. Number[protected] have been reserved under "my account my number" scheme and our account have been debited with rs. 20000/- on 20th september, 2017.
Now its been several days we have not been responded by the bank officials.
Further we are receiving the calls from the indusind head branch office that your signs are not proper on the documents and cheque and the minimum required cheque amount was rs. 25000/-.
We want to know from the bank that if signatures are not valid then how would be the amount of rs. 20000/- withdrawn from the account and this was the responsibility of then banking official to tell us that they need a cheque of rs. 25000/-, why they accepted a cheque of rs. 20000/-.

Please provide the solution, indusind bank is totally harassing us.

Sir, im jitender kumar my sb account has been in your bank for the last one year but so far i have not got passbook and debit card.ac no. Is[protected], when i inquired about inconvenience from your branch patel nagar pin code-110008, the staff said that we cannot provide you our service with ur old account you will have to open another account. I just want to continue with you with my old sb account, i'm
Requesting to u please provide me ur all services to continue my old a/c.

I have recharged one airtel no. [protected] for the amount of rs. 60/- on 14th sep. 2017 from my indusind iconia credit card using the indusind mobile app but no recharge amount have been received and my account got debited with rs. 60/-.
Now i am neither getting any kind of satisfactory response from indusind bank and airtel nor they are ready to refund my amount.
Indusind officials said that provide us a credit note from airtel that they have not received the money and airtel officials said that take to that service provider from wherever you have recharged.

Please provide the solution.

Sir/Madam, with due respect I would like to inform you that I have finance my vechile through Your Bank and that time Insurance money was include of Rs.44000/- (Rupees Forty four thousand )only By the the time gone and some lack of my knowledge i have paid my insurance money by myself for the last 2(two)years after knowing this i contacted to the authority by visiting the office and through by Post for Refund of my Deposits Money on 08/09/2017 and Email:[protected]@indusind.com on 12/09/2017, again Post my Vechile (AS-25BC-9338) Insurance original copy on 19/09/2017 But till Date no response is taken by the authority, Address : Branch Manager, Indusind Bank, Consumer finance, Avtar complex, 1st Floor, Naharani Path, Dispur Last Gate, Guwahati - 06. Assam Please take necessary action from your end.Thanking you. Regards, V S Manga changsan

This is vikas anjne and from hyderabad, and this is regarding my two wheeler loan noc. I taken two wheeler loan from indusind bank ltd, loan no. Aaa01630h vehicle no. Ts13ee0221. I have cleared all emis. One of the executives said you’ll be receiving the noc with in 21 working days. I went to the attapur branch to check whether the noc has come or not, they said your request has not been updated, so come after another 21 working days. So again i went and they said its not come, as soon as it comes we will call you. Please let me know when will i get the noc.

One more thing i would like to bring to your notice is the the attitude of the executives is not at all to the standards of your company, which i seen in high esteem. I request you again take some necessary action for getting my noc as soon as possible.

I have purchased one hero duet from neelam motors through indusind bank finance balasore branch on 23/09/2017. The cost of the said vehicle is rs.54812 and rs.500 for hypothecation. I have paid rs.25122 by cash for initial payment of the vehicle and rest amount of rs.30190 has been taken loan from indusind bank finance division balasore. They have fixed emi rs.2470 for 17 month. I think that the processing fees and interest have been charged by the bank very high which is not justified. I have a savings bank account no.[protected] with indusind bank balasore. Therefore i have trusted indusind bank personnel who were available at neelam motors balasore authorised dealer of hero company. They have approached me for loan. But now i have doubt for taking high amount from me. My loan reference no. P[protected] greetings received from indusind bank cfd chennai. I have not received any other loan documents till now. Hence you are requested to look into the matter and give justice to the customer like me.

Received sms from indusind bank that rs-1899/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money

Xxx xxxx xxxx 4005

IndusInd=[protected]

CARD [protected]

Dear Sir/Madam,

1. Just now I received a SMS from you saying that the reversal is not approved.

2. You can't answer better than that and I anticipated it with my experience with you in the series of senseless replies you had given to me.

3. You are the main culprit in my case as Your Customer Care told me when I gave complaint within minutes of Transactions that:

" YOU DO NOT WORRY -THE TRANSACTIONS HAVE NOT BEEN PROCESSED AND WILL BE REVERSED"

(Please check your recorded conversation with me). Had your Customer care immediately alerted Mobikwik, the entire amount would have come back to me.
4. Had your Customer Care told me to take up with mobikwik immediately, I would have got back best portion of my money . Now I Could get back only Rs.1349/-.

5. I definitely have not understood in this electronic age, you want 45 days to 60 days to resolve a dispute.

6. The case is very weak against you and you will get fully exposed with my case.

7. On the following points I will take up legally and in media against you and I already prepared my case for fighting against you.

(a) Your CustomerCare told me when I gave complaint within minutes of Transactions that:

" YOU DO NOT WORRY -THE TRANSACTIONS HAVE NOT BEEN PROCESSED AND WILL BE REVERSED" Had your Customer care immediately alerted Mobikwik, the entire mount would have come back to me.

The above is vindicated by the fact that Mobikwik were faster and within seconds have responded to my complaint lodged recently. I should have approached mobilkwik immediately but I approached you wrongly as your SMS says contact customer care if you have not done the transactions and you miserably failed and it seems to be that you are watching misery of your customer with enjoyment.

(b) You SMS alerts do not have amount. Had the amount been mentioned, this situation would not have come at all.

(c) By all these delays the Bank had assisted the Fraudster to get away with the fraud.

(d) Such inept attitude of bank will lead to more and more frauds as Fraudsters know that they can easily escape because Banks need 45 to 60 days sweet time to finally respond negative.
9. The Primary case will be fought against you for misleading Customer and not acting promptly.

10. In view of the above, please refund the amount of Rs.36, 000/- with interest and credit to my bank Account, details in the trailing mail.

I am unable to add beneficiary for neft/rtgs.
I have already checked and confirmed i am adding the beneficiary with correct ifsc.
I think your bank ifsc database is not updated as i have contacted other bank also whose ifsc i am trying to add.

Kindly update your ifsc database.

Ifsc - synb0005530
Syndicate bank
Borivali east branch

I hope that this problem will be resolved...

My credit card bill for this month is rs. 49704 in which there is a single transaction of amount 42, 299, for which i requested for emi conversion. But from bank's end you converted the emi of whole amount which was 49704. And it took almost 6 days for conversion.

I requested them to cancel my emi for whole amount on 16-sep-2017. But its not done till now. If now you convert the correct emi as per my requirement then it will also take 5-6 days again and my last date of bill payment is 23-sep-2017. I will not going to pay any late fee for this as this is bank's mistake not mine.

You can also check recordings of call that what amount i confirmed to be converted to emi

On 19 the sep going for online dating account when i fill application all done but suddenly after online payment (For account opening) 11200/- through debit card.. The site invisible.. No email no message. That your account no and so and so... Calling.. Daily for update.. Cheated me.. And their customer care executive good for nothing never satisfied their customers..

I have been getting call from indusind bank past 3 days from numbers:
[protected], 48381807.
They are saying someone i know only by name has taken loan from them and not returned, even after me constantly telling them that i have no contact with that person, they are calling me daily and saying that i will be in trouble and that they will call people in my known and say that i am at fault. I have no clue about anything and getting such kind of calls from bank which is just not acceptable.
Please look into the matter on urgent basis.

From last 2 years i am using the indusind bank credit but last month i have not paid the amount whatever i used. One of your executive frequently calling me and making me disturb to pay the amount and even that she is sending the whatsup and sms ([protected]) also regarding payment of bill and talking me so badly. From the number from which she is calling is [protected]
Even i told her, after seeing my bill that late fine and interest already imposed so i will pay before the due date of this month.
But she is not understanding and calling me. So i have decided that i will pay the due amount and i will surrender the indusind credit card. So it is humbly request to send me the process to surrender it.
Further, it is also to inform your that from last 7 years i am using the hdfc bank credit card but not a single day anyone has called me regarding payment of bills.

Regards

Dear sir,

My dad took an auto loan from siliguri & i was his guarantor. I am now seeking a new car loan for myself & i checked my cibil score to find that you have listed me as a defaulter for last two emis.

I checked with my dad who use to pay the emis & he informed that he paid all the emis but he told me that your executive from darjeeling visited our place for the remaining dues but since we didn’t had any balance so my dad inquired what is this due? He was told that you guys have renewed our car’s insurance but to the surprise we were not informed at all. We already did the insurance when it was due & how come you can do the insurance & if at all you did, then you should inform us well in advance. We were shocked that when your executive told us that they renewed the insurance 8 months back & didn’t bothered to inform anyone.

This is very unethical from the esteemed bank like yours. Can you please remove the balance from my cibil so that it starts looking good as i need to apply for another auto loan.

Also please issue us the noc for the loan.

My details are as below –

1. Name – amar kumar gupta
2. Pan – akppg5044h
3. Father’s name – madan prasad gupta (Owner of car)
4. Account number – wdd00607c
5. Loan opening date –[protected]

Thanks for your understanding!

Regards,
Amar gupta
Cell :[protected]