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IndusInd Bank Complaints & Reviews

3.1
Updated: Nov 12, 2025
Complaints 2189
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IndusInd Bank reviews & complaints page 67

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A
Ashutosh Mongia
from Chennai, Tamil Nadu
Feb 18, 2018
Resolved
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Address: Pune, Maharashtra, 411015
Website: isupportclient.com

Hi,

In these days otp is mandatry for every transaction so why my card is still doing transactions of 30 usd or 44 usd on web somewhere in isupportclient.com at first i got 1usd transaction i knew what will be happen in next days so i blocked my card. Bt still mentioned transactions are successfully made then reversed why.in the point of security these transactions not tobe made at first. If transactions can be made there so why we are forced to obey otp option. Mentioned transaction are still going on even after my card blocked why. Im filing the same complaint with rbi also on the point of otp.

Ashutosh
Mar 24, 2018
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2018
IndusInd Bank Customer Care's response
Hi Ashutosh,

We sincerely apologize for the inconvenience caused. Would request you to please share your contact details with us so that somebody from our team can assist you with your concern.

Thanks,
Team IndusInd Bank
Dear Sir/ Madam,

I have not received any form 16 for FY 2016-17 .
Employee ID-51674.

Please share to my email id - [protected]@gmail.com
Dear sir
Pls I'm not interested in csp for sanjivni be for technical issues for company.
So my payment imps my indusland bank to your company account 18, 600/- to dated 25 Dec 2017.
So,
Pls refund my payment imidiatly Pls this payment is very urgently for me this time.
Regarding
Ranjeet Kumar srivastava
[protected]
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    U
    Usha Usha
    from Lucknow, Uttar Pradesh
    Feb 18, 2018
    Resolved
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    Address: Barabanki, Uttar Pradesh, 225415
    Website: Www.cosumercomplaint.in

    Actually in my account suddenly rs = 130 deducted without get any deduction alert sms even in my mail from bank's side. When i was logging in net banking it was showing less amount. So i m humbly requesting that please refund that amount which deducted from your's side. And i believe will take positive action for this case. I will wait duemail to positive response thanks

    Regard

    Usha
    Mar 24, 2018
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Feb 13, 2018
    vinodmali777's response
    Indusind Bank — aeps refnd transaction

    1 Review
    vinodmali777 on Feb 13, 2018 Mark as Resolved

    Aadhar[protected] vinod kumar aeps transaction date[protected]

    ref.[protected] 10000 rupy aeps transaction refend witha a/c

    mo.[protected] plz contect vinod kumar
    Verified Support
    Feb 21, 2018
    IndusInd Bank Customer Care's response
    Hi Usha,

    We sincerely apologize for the inconvenience caused. Would request you to please share your contact details with us so that somebody from our team can assist you with your concern.

    Thanks,
    Team IndusInd Bank
    Aadhar[protected] vinod kumar aeps transaction date[protected]

    ref.[protected] 10000 rupy aeps transaction refend witha a/c

    mo.[protected] plz contect vinod kumar
    Dear bank,

    Please provied my loan NOC statement, My Loan are Close Dec.16, but NOC not provided bank, i visted burhanpur branch 4-5 time, but bank manager not responce,

    please resolve this quiry, do the need full...

    Detail Are:-
    NAME=SHARAD KOLI
    MOBILE=[protected]
    Pls i'm not interested in csp for sanjivni be for technical issues for company.
    So my payment imps my indusland bank to your company account 18, 600/- to dated 25 dec 2017.
    So,
    Pls refund my payment imidiatly pls this payment is very urgently for me this time.
    Regarding
    Ranjeet kumar srivastava
    [protected]
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      R
      rishi0110
      from Sikka, Gujarat
      Feb 16, 2018
      Resolved
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      Address: Lucknow, Uttar Pradesh, 226001

      Hi Indusind Team,
      my name is Rishi Tripathi and i have taken a Saving account in your bank.account no. is[protected] in the branch of ahok marg branch.

      i am sending you this mail cause i am disappointed with your commitment cause i was knew that your atm cards are not allowed in atm withdrawals in foreign exchange in bhutan and nepal.but i was in nepal last 3rd feb and someone looted me by atm.on gun point he asked me my atm and atm pin so i have to give them cause i was on gun point of him and also i was have a faith on my bank that my atm will not work in nepal for atm foreign exchange but i was wrong my atm worked over there for the foreign exchange .cause of while giveing my atm and pin i have told to the theft that my atm will not work here but it worked so he slapped me four times very hard.so i want to claim on your bank cause of my harassment and looted over there cause of your fake written things.

      kindly acknowledge the mail and take a action on it.i am your very old and respected customer so kindly pay attention on my complaint.

      i have already file a complaint in my bank but the branch manager are not able to give any concrid answer to me so kindly pay attention on my complaint cause i am a good and respected customer to you and a respected Indian citizen
      and also attaching the complain receiving with in mail .
      Kindly see the attachment and rep me asap .

      thanks and regards
      Rishi Tripathi
      [protected]
      +1 photos
      Mar 27, 2018
      Complaint marked as Resolved 
      IndusInd Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 21, 2018
      IndusInd Bank Customer Care's response
      Hi Rishi,

      We wish to inform you that our team is working on your concern vide interaction ID:[protected]

      Thanks,
      Team IndusInd Bank
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        4
        43662760
        Feb 16, 2018
        Resolved
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        Resolved

        Address: 400705

        There are 3 credit cards which are still showing active in the cibil report. Have not been using the cards for ages and there is no outstanding but its still shows active in the report. Refer below card details. Date opened for all the 3 cards is showing as[protected].

        [protected]
        [protected]
        [protected]

        Request you to please assit in closing the same on priority.

        Thanks
        Rakesh bhatia
        [protected]
        Rakeesh. [protected]@gmail.com
        Mar 19, 2018
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Feb 16, 2018
        IndusInd Bank Customer Care's response
        Dear Mr. Bhatia,

        We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

        Thanks,
        Team IndusInd Bank
        Wheeler Emi amount debit in my bank account.But still the Emi show in pending!
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          A
          Amar Sonawane
          from Gurgaon, Haryana
          Feb 14, 2018
          Resolved
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          Resolved

          Address: Thane, Maharashtra, 421306
          Website: Indusind bank

          Hi i had a car loan from your bank which is been completely paid last year, its been more than a year still i havent received my noc letter from bank so that i can get the car transfered to my name from rto.. When i check from the place where my loan was approved they says that i will need to pay extra inr 700 to get the noc as its been a year, its not my fault its bank responsibility to provide noc or atleast to intimate customer to collect it.. I want my noc to my postal address or i will raise the complaint to consumer court and even on facebook

          Name: amar sonawane
          Car reg : mh05 bl 8285
          Mar 22, 2018
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 14, 2018
          IndusInd Bank Customer Care's response
          Hi Amar,

          We would require few additional details to assist you. Please share the below mention details to enable us to assist you further:

          Name:
          Loan A/c Number:
          Mobile Number:
          Vehicle Number:
          Chasis Number:
          Engine Number:
          City Name:
          Loan Type:

          Looking forward for your co-operation and patience.

          Thanks,
          Team IndusInd Bank
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            S
            Sibinraj88
            from Daulatpur, Himachal Pradesh
            Feb 12, 2018
            Resolved
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            Address: Chandigarh, Punjab, 160002

            I have paid my indusind credit card bill by bill pay option from my icici bank account one week before my due date. Bank showed successful transaction, but credit card department told me i didn't paid my bill and charged me penalty with late fee. They told me to talk with my icici bank from which i have paid my bill to get a refund. I checked with bank customer care to get my refund, but bank also clarified that they have paid the bill the very next day itself. Now my money is not present anywhere.
            Mar 21, 2018
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 16, 2018
            IndusInd Bank Customer Care's response
            Dear Customer,

            We sincerely apologize for the inconvenience caused. In order to assist you with your concern, we would request you to share your contact details with us and our official will get in touch with you at the earliest.

            Thanks,
            Team IndusInd Bank
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              R
              Ramesh dudve
              from Indore, Madhya Pradesh
              Feb 10, 2018
              Resolved
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              Address: Indore, Madhya Pradesh, 452020
              Website: Chrome

              Sir mera name ramesh dudve hai our me home branch me 6 manth se mobile registration ke liye branch me apna mobile number registration frome submit krr ke aata hu our bank wale bolte hai 48 hours me active ho jayega phir jata hu phir bolte he dusra frome submit kro dusra bhi submit kr diya fhir gaya to bolte hai kuch problam chal rahi hai 2 manth lagenge uske bad gaya phir frome submit kiya to ab bolte hai krr diya aage se problam hai tumhare account me nahi ho raha hai pata krrte hai kio nahi ho raha hai phir baad me our gaya to phir dusra frome submit kiya to abhi bhi nahi huwa hai my account no[protected] home branch umrikheda khandwa road indore post office kasturbagram 452020 help me sir ya2 mera account band krrwa le aap hi bataiye kya krre hum
              Apr 4, 2018
              Complaint marked as Resolved 
              IndusInd Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 17, 2018
              IndusInd Bank Customer Care's response
              Dear Mr. Dudve,

              We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

              Thanks,
              Team IndusInd Bank
              Verified Support
              Feb 28, 2018
              IndusInd Bank Customer Care's response
              Dear Mr. Dudve,

              We understand our bank official has contacted you and addressed your concerns related to Mobile number update.

              Thanks,
              Team IndusInd Bank
              Yesterday I withdrawed money in which 1 note of 500 is totally inked and all shopkeepers are refusing to take that that ...What can I do as note is withdrawn from ATM ..
              INDUSLAND BANK ATM
              NAYAPATTI SALTLAKE SECTOR V,
              NEAR-TECHNOPOLISH
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                M
                Mahi vaish
                from Patna, Bihar
                Feb 7, 2018
                Resolved
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                Address: 201005

                I have a demat account with indusland bank with client Id 11124892 and DP Id is IN300159. No Shares and Balance is in my account left. I visited many times in Indusland Branch (GZB) for closure of my account. One of female executive said that my account has been closed as on my request but she didn't gives any proof of account closure, She said we have no permission for sharing a account closure details of my account.
                After some months i got a bill of some rupees and again i visited your branch and said that your demat account is already closed and ignored that bill. we did according to her suggestion. Then now again i got a bill of Rs 566/- . We visited the branch then executives said visit on another day as we cant tell you anything about it.
                Please let me know about this cycle. Its a request please close my account as soon as possible, now i am not able to visit your branch again and again for such a fake replied.
                Help me to resolve this issues
                Mar 13, 2018
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Feb 07, 2018
                Updated by Mahi vaish
                I am complaning about account closure and fake replied by bank executive
                Verified Support
                Feb 08, 2018
                IndusInd Bank Customer Care's response
                Dear Mahi,

                We sincerely regret for the inconvenience caused. To further look in to the matter, we would request you to share your contact details along with the account number with us and somebody from our team will get in touch with you to assist with your concern at the earliest.

                Thanks,
                Team IndusInd Bank
                My salary account get converted to saving account automatically, i even not get any pre reminder for that thing, account get charged 1000rs towards non maintenence, so pls do check for my complaint, pls give me my charges back
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                  A
                  Aadi800
                  from Dimapur, Assam
                  Feb 6, 2018
                  Resolved
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                  Address: Hazaribagh, Jharkhand, 825301

                  Its a complain about the "talking behavior" of a staff of indusind bank (Hazaribagh, jharkhand) name raj kamal. When i ask him 'sir where are you, m reaching the branch so i want to meet you and talk about the issue, and then he replied 'who are you to ask me, you are my boss, how dare you to ask a banker tht, ' i say him its a way to talk customer... Then he say thank you and cut the call... I request the personnel of customer support of indusind bank to take the neccessary step against him.
                  Mar 12, 2018
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 08, 2018
                  IndusInd Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret for the inconvenience caused. To further look in to the matter, we would request you to share your contact details along with the account number with us and somebody from our team will get in touch with you to assist with your concern at the earliest.

                  Thanks,
                  Team IndusInd Bank.
                  08 Feb 2018 Transfer Debit INDUSMOBILE-RECHARGE/AX2XROVP7W46 HARGE/AX2XROVP7W46

                  about the talking behavior of a staff. - Comment #3004710 - Image #0
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                    P k dubey
                    from Mumbai, Maharashtra
                    Jan 30, 2018
                    Resolved
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                    Address: Etawah, Uttar Pradesh, 206001

                    Dear sir
                    the following loan number in your bank show is my name but i will never to apply any type of loan with your bank this below account number show in my cibil please check and resolve if any quairy please call to me any time of my mobile number

                    pradeep kumar dubey
                    mob.-[protected]

                    indusind bank limited - number- [protected]

                    indusind bank limited - number[protected]
                    Mar 11, 2018
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 08, 2018
                    IndusInd Bank Customer Care's response
                    Dear Mr Dubey,

                    We request you to please write us at [protected]@indusind.com along with the CIBIL report to enable us to assist you further.

                    Thanks,
                    Team IndusInd Bank
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                      N
                      N NAGARAJU KARIMNAGAR
                      from Vijayawada, Andhra Pradesh
                      Jan 30, 2018
                      Resolved
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                      Resolved

                      Address: Karimnagar, Andhra Pradesh, 505001

                      This is N Nagaraju Account holder of Indusind Bank bank account no.[protected], I opened zero balance account in IndusInd Bank Bajarahills branch Hyderabad.My zero balance salary account converted to indusind classic type without concern and deducting my account balance as non maintainance charges every time i deposit from last more than 12 months.Resolve the issue.This is second time reminding you.
                      +3 photos
                      Mar 4, 2018
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 01, 2018
                      IndusInd Bank Customer Care's response
                      Hi Nagaraju

                      We wish to inform you that our team is working on your concern vide interaction ID:[protected]


                      Thanks,
                      Team IndusInd Bank
                      Feb 08, 2018
                      Updated by N NAGARAJU KARIMNAGAR
                      Message from IndusInd at : Jan 23 2018 3:23PM
                      Dear Mr. Nagaraju, Greetings from IndusInd Bank. We deeply regret the inconvenience caused to you. This is with reference to your e-mail dated January 23, 2018 regarding your Non maintenance charges. We wish to inform you that we are currently looking into the matter and will revert to you at the earliest. Looking forward for your co-operation and patience. Regards, Rucha Deokar Escalation Manager IndusInd Bank Limited
                      Message sent by you at : Jan 26 2018 6:12PM

                      Message from IndusInd at : Jan 26 2018 6:12PM
                      Dear Mr. Nagaraju, Thank you for your patience. We deeply regret the inconvenience caused to you. This is with reference to your e-mail dated January 23, 2018 regarding your Non maintenance charges. We wish to inform you that we are currently looking into the matter and will revert to you at the earliest. Looking forward for your co-operation and patience. Regards, Rucha Deokar Escalation Manager IndusInd Bank Limited
                      Message sent by you at : Jan 29 2018 10:57AM
                      sir, please persue the issue and resolve at the earliest
                      Message sent by you at : Jan 31 2018 5:09PM

                      Message from IndusInd at : Jan 31 2018 5:09PM
                      Dear Mr. Nagaraju, Thank you for your patience. This is with reference to your e-mail dated January 23, 2018 regarding your Non maintenance charges. We apologize for the delay in resolving the issue and inconvenience caused to you. We wish to inform you that we have forwarded the matter to the concern team and awaiting for their revert. Looking forward for your co-operation and patience. Regards, Rucha Deokar Escalation Manager IndusInd Bank Limited
                      Message sent by you at : Feb 5 2018 5:02PM

                      Message from IndusInd at : Feb 5 2018 5:02PM
                      Dear Mr. Nagaraju, Thank you for your patience. This is with reference to your e-mail dated January 23, 2018 regarding your Non maintenance charges. We apologize for the delay in resolving the issue and inconvenience caused to you. We wish to inform you that we have examined the concern and would like to inform you that your account was converted from salary account to classic savings account due to non credit of salary. Last credit of salary happened on[protected], post which there was no salary credit, hence you had been been charged with Non Maintenance charges from June 2017. Hence, we request you to kindly make the payment of INR 776.80 for non maintenance charges in the nearest branch. Trust the above clarifies. Assuring you of best of our services. If you are satisfied with the resolution of your complaint, please click here and share your feedback. Regards, Rucha Deokar Escalation Manager IndusInd Bank Limited
                      Message sent by you at : Feb 5 2018 8:50PM
                      waste and worst bank i never ever seen i will suit case regarding this
                      Message sent by you at : Feb 5 2018 9:08PM
                      dnot be smart, if non credit of salary you should information me regarding, or you may convert it to normal basic saving account zero balance, you converted my salary account to classic indus account minimum balance WITH 10000 you have done with out my priority i want my bank balance non maintainance charge balance back
                      Dear Team.

                      my cust ID 30520425.

                      I have transfer 3500/ to my Credit card, but my debited from account 33, 002.25 on 3feb18

                      MY RBL CC shows 3500/ only

                      kindly return my amount please,

                      deduction of bank account balance as non maintenance - Comment #2995632 - Image #0
                      deduction of bank account balance as non maintenance - Comment #2995632 - Image #1
                      Sir my name sunil tukaram kadam my two wheelar lon nil 2015 but my noc your finance not give to mi plz send my noc my bike no mh 13 Bl1481
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                        V
                        Vaishali Parmar
                        from Ahmedabad, Gujarat
                        Jan 30, 2018
                        Resolved
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                        Resolved

                        Address: Vadodara, Gujarat

                        Hi team,

                        Could you please do the needful for one of your agent who came to our office premises (Tata consultancy services, tcs office, alembic business part, baroda) with hdfc credit card & make a deal with associate that he will provide indusind & icici credit card free.

                        At that time he took all the documents & informed that we will get cards free of costs.

                        After 30 - 35 days we received sms & mail that we have charged for credit card bill without credit card. And when i personally talk with bhadresh he told me that these money will be refunded to you.

                        Now every time i received call from your customer care regarding bill payment but now bhadresh is not picking the call & i have still not received credit and & i am charged for the same.

                        So could you please do the needful asap as on your company's name he will be doing this fraud & in our office they cheated most of the people & most of the people is charged for same.

                        Please do the needful asap.

                        Thanks & regards,

                        Vaishali
                        Mo - [protected]
                        O[protected]/7070
                        Mar 6, 2018
                        Complaint marked as Resolved 
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 01, 2018
                        IndusInd Bank Customer Care's response
                        Hi Vaishali.

                        We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com


                        Thanks,
                        Team IndusInd Bank
                        Dear sir
                        My account. No.[protected] my registered mobile. No. Is [protected] but I am not received OTP and I give minimum 5 time request to Fatehpur branch but till no Updates, if bank not like coustmer then say we closed the account in your bank
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                          K
                          Kishan Dhatrwal
                          from Hanumangarh, Rajasthan
                          Jan 25, 2018
                          Resolved
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                          Resolved

                          Address: Jalore, Rajasthan, 343029

                          Dear
                          Sir/madam

                          Good evening!

                          मैने आपकी इंडसइंड बैंक शाखा- भीनमाल, जिला जालोर से 20.10.2012 को 4 लाख का कार लोन लिया था जो मुझे 16550 की 24 किश्तों तथा 16050 की 6 किश्तों में चुकाना था!
                          मेरा लोनिंग खाता नम्बर 381c हैं!
                          मैने मेरा लोन बिना डिफॉल्ट हुए नियमित रूप से किश्त भुगतान द्वारा 20 अप्रेल 2016 तक चुकता कर दिया था!
                          मुख्य इश्यू यह हैं कि मुझे अब तक noc मिल जानी चाहिये थी लेकिन बैंक के सैंकड़ो चक्कर काटने पर भी एक डेढ़ साल से noc नही मिली!
                          मुझे मेरा वाहन rj16 ta1771 बोलेरो di turbo बेचना था जो कि noc के अभाव में बेच नही पा रहा हूँ! बेचने के इंतजार में डेढ़ दो साल से वाहन का मॉडल पुराना हो गया, घर पर खड़े वाहन का इंश्योरेंस, टैक्स चुका रहा हूँ! मैने ऐसी कौनसी गलती की जिससे आप मेरी noc रोक कर बैठे हैं क्या आप मुझे आपकी बैंक से लोन लेने का दंड दे रहे हो? जो भी हो उसका कारण स्पष्ट किया जाय साथ ही आज तक मुझे हुए नुकसान की भरपाई की जाय।

                          इंडसइंड बैंक भीनमाल में noc इंचार्ज एवं वर्तमान मुख्य मैनेजर प्रदीप सिंह द्वारा एक भी संतोषप्रद जबाव नही मिला! ना ही उसके द्वारा कभी फोन अटेंड किया जाता हैं, वो हमारा फोन तक रिसीव नही करते! क्या इनकी ग्राहक को संतुष्ट करने की जिम्मेदारी नही होती? आपकी सेवाओं में ये त्रुटियां बेहद निराशाजनक हैं!
                          मुझे खेद हैं...
                          मैने तंग आकर के नेशनल कन्ज्यूमर हेल्पलाइन में शिकायत की है और अब बैंकिंग लोकपाल में शिकायत दर्ज करवाऊंगा!

                          यदि एक सप्ताह में मुझे noc नही मिली तो कानूनी कार्यवाही के लिये आप स्वयं जिम्मेदार होंगे!

                          प्रार्थी:-
                          प्रवीण कुमार s/o ठाकरा राम बिश्नोई
                          गांव डीगांव पोस्ट कोड़का तहसील रानीवाड़ा जिला जालोर राजस्थान
                          Mob.[protected]
                          Feb 25, 2018
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Jan 25, 2018
                          Updated by Kishan Dhatrwal
                          Dear
                          Sir / Madam

                          Good evening!

                          I took a loan of Rs 4 lakh from your IndusInd Bank branch- Bhinmal, District Jalore Rajasthan on 20.10.2012. which was to pay by me in 24 installments of 16550 and 6 installments of 16050.

                          My lending account number is 381C.

                          I had not defaulted my loan, I had done regular paid installment April 20, 2016

                          The main issue is that I should have not received NOC till now. hundred times even after going to the bank, NOC was not available from one and a half years.
                          I wanted to sell my vehicle RJ16 TA1771 Bolero Di TURBO which I can not sell in the absence of NOC! Waiting to sell, the model of the vehicle has been outdated for one to two and a half years, the vehicle standing at home, paying the tax! What kind of mistake did I make that you are stopping my NOC, are you punishing me for taking a loan from your bank? Whatever may be the reason for it to be clarified, along with the damage done to me till today.

                          IndusInd Bank Bhinmal did not get any satisfactory response from NOC incharge and present Chief Manager Pradeep Singh. Nor is the phone ever received by him, he does not receive our phone! Do not have the responsibility to satisfy their customer? These errors are extremely disappointing in your services!
                          I'm sorry ...
                          I complained to the National Consumer Helpline and now I will file a complaint in the Banking Ombudsman!

                          If I have not received NOC in a week, then you will be responsible for legal action!

                          Applicant: -
                          Praveen Kumar S / O Thakra Ram Bishnoi
                          Village Degaon Post Kodka Tehsil Raniwada District Jalore Rajasthan
                          MOB.[protected]
                          Verified Support
                          Jan 25, 2018
                          IndusInd Bank Customer Care's response
                          Dear Kishan,

                          We regret for the inconvenience caused. Thank you for sharing your details with us. We have forwarded your details to the concerned department & somebody from our team will call you at the earliest to assist you with your concern.

                          Thanks,
                          Team IndusInd Bank
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                            G
                            gav_sharma
                            Jan 25, 2018
                            Resolved
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                            Resolved

                            Address: Navsari, Gujarat, 396445
                            Website: indusforex.indusind.com

                            We initiated a forex wire transfer request online at indusind website. First we paid 5% online to secure the foreign exchange rate. We wanted to give the rest 95% of the funds within 24 hrs but within two hours the 5% money was refunded back to our account. No reason was provided why. Customer support also had no clue.

                            Then we were told to try again. We tried again. Paid 5% first and then paid the rest 95% via rtgs. Went to the branch and did all the paperwork like aadhar card and pan card.

                            Now again after 2 hrs the 5% payment went back to our icici account. The customer service has no clue why this is happening but now our 95% of funds are with indusind. We cannot withdraw the funds nor move ahead while they investigate. Its not a small amount of money just hanging in the air like this.
                            Feb 27, 2018
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 25, 2018
                            IndusInd Bank Customer Care's response
                            Dear Mr. Sharma,

                            We sincerely apologize for the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us to assist you with your concern at the earliest.

                            Regards,
                            Team IndusInd Bank
                            I have salary account in indusland bank that recently open but my email id is printed wrong what should I do
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                              P
                              pbhalla250
                              from Gurgaon, Haryana
                              Jan 24, 2018
                              Resolved
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                              Resolved

                              account - debit freeze

                              My account number is[protected]Salary account
                              ) and didn't receive my welcome kit it was freezed for debit as the company address wasn't updated on the records.

                              I visited the branch and got the communication address changed whichis my home address however, i got an email mentioning that my welcome kit can not be delivered as it is freezed for debit.

                              I went to the branch again today and they said they...
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                              D
                              dharmujoshi
                              from Patiala, Punjab
                              Jan 25, 2018
                              Resolved
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                              Resolved

                              Address: Amritsar, Punjab, 143001

                              I have purchased Saplander plus Bike from Speedway Hero Aegency.
                              I have Finance this Bike at indusland bank from 2016 to 2018.
                              I had completed my all installments.
                              But Nov. 2016 notebandi time i can not deposit my One installment but i was think that they take next time automatically from my bank account.
                              But i did not get any information about this installment still jan 2018.
                              After complete my installments i was go to bank to take my NOC but that day they told me your one installment is pending still and you pay also late charges fine.
                              MY complaint is that why the bank staff dont not give me any information about this pending installment. It was not my fault. Please clear it.

                              REGARDS
                              DHARMU JOSHI
                              Feb 26, 2018
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 26, 2018
                              IndusInd Bank Customer Care's response
                              Dear Dharmu

                              Kindly provide your loan account number or engine number or chasis number for us to assist you further.

                              Thanks,
                              Team IndusInd Bank.
                              4 months bank me che hapta nai kat ta he bank me che ans. Nai deta he har bar cash leke jata he plz
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                                N
                                N NAGARAJU KARIMNAGAR
                                from Vijayawada, Andhra Pradesh
                                Jan 23, 2018
                                Resolved
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                                Resolved

                                change of account types without my permission

                                Address: Karimnagar, Andhra Pradesh, 505001

                                This is N Nagaraju customer of Indusind Bank[protected], I opened zero balance account in IndusInd Bank Bajarahills branch Hyderabad.
                                My zero balance salary account converted to indusind classic type with my concern and deducted my balance as non maintainance charges every time i deposit from last more than 6 months it happening
                                please kindly resolve...
                                +3 photos
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                                Souvik Debnath
                                from Chennai, Tamil Nadu
                                Jan 22, 2018
                                Resolved
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                                Resolved

                                Before purchasing the card, i confirmed with customer support thrice... I reapeat thrice that this card can be used in amazon.com. And every customer support confirmed i can use it for any online shopping. Your website promote for online shopping using forex. Even the bank official confirmed me the same while handing over the card.

                                And now after 2 declined transaction, multiple complain, customer support says "you cannot use the card in amazon.com". So after multiple confirmations & bank promotions, the output is indusind does not support world's largest online e-commerce site. What a fraud company you are.

                                I am not starting about customer support as that is another 2 page story. But in short, i never experienced such pathetic support from any company.

                                The first thing i want after i return to india, is the refund of every penny (Inr38233.00) paid for this card. I don't care whether the dollar rate is high or low.
                                Feb 26, 2018
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 26, 2018
                                IndusInd Bank Customer Care's response
                                Dear Mr .Debnath   

                                Basis the post, we had referred your concerns raised in your post to our relevant department. As per the update received, We wish to inform you that referred transaction was without CVV2 validation and hence it was declined.

                                Should you require any further clarification, please feel free to contact us [protected]@indusind.com.

                                Assuring you the best of our services.

                                Thanks,
                                Team IndusInd Bank
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                                  9
                                  9846909469
                                  from Alappuzha, Kerala
                                  Jan 22, 2018
                                  Resolved
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                                  Resolved

                                  Address: 690511

                                  Hi,
                                  I'm praveen kumar s, lo. No. Esl04484h, i had a two wheeler loan and i did complete all emi then after approach to branch for noc. The banker response was once noc reached there branch then they will inform me on my registered mobile number. Unfortunately my registered mobile number had some range issues so i give my alternative contact number to him.
                                  Since 3 months i didn't get any response from induslnd bank so once again visit to the branch. Unfortunately i got a expired noc and they are find out my noc from thousands o[censored]ndelivered noc.. Now bank manager demanding some 400/- rupees more for new noc. I'm having a lot of bad experience with this indusind bank.
                                  Feb 27, 2018
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Jan 18, 2018
                                  Arjun Parihar's response
                                  Indusind Bank — 10000 balance detection


                                  1 Review
                                  Ar
                                  Arjun Parihar on Jan 18, 2018
                                  Mark as Resolved

                                  A/c [protected] hdfc bank card debit card 15/11/17 my balance cut but m receive massage in night at 2 am m having complainin my hdfc branch but nothing happen i have police complain but nothing happen they given only complain no. 996-5p
                                  Verified Support
                                  Jan 22, 2018
                                  IndusInd Bank Customer Care's response
                                  Dear Praveen,

                                  We have forwarded your concerns to our relevant team. We shall revert to you shortly

                                  Thanks,
                                  Team IndusInd Bank
                                  Verified Support
                                  Jan 24, 2018
                                  IndusInd Bank Customer Care's response
                                  Dear Praveen,

                                  We confirm that we had sent SMS for No Objection Certificate collection on your mobile number registered with us.

                                  We request you to visit the branch and provide a written request for NOC reissuance, we also request you to pay an amount of INR 250/- and return the original NOC to the branch.

                                  Thanks,
                                  Team IndusInd Bank.
                                  Jan 27, 2018
                                  Updated by 9846909469
                                  Why should I pay Rs. 250/- for their mistakes or ignorence and this bank has failed to deliver NOC on time.
                                  If Indusind bank had any commitment towards their customers they can send it as a registered letter. But the bank didn't have any interest do maintain quality service for their customers.
                                  Jan 28, 2018
                                  Updated by 9846909469
                                  I didn't get any SMS from induslnd bank Regarding NOC.
                                  Jan 28, 2018
                                  Updated by 9846909469
                                  I had informed to banker for regarding my registered mobile number have some range issues and I given my alternative contact number to the banker. Unfortunately I didn't get any calls or SMS from induslnd bank regarding NOC and I can't believe a bank having utterly waste system in this 21st century.
                                  A/c [protected] hdfc bank card debit card 15/11/17 my balance cut but m receive massage in night at 2 am m having complainin my hdfc branch but nothing happen i have police complain but nothing happen they given only complain no. 996-5p
                                  Almost a month ago i opened a account in ur bank bt till now i didnt rcve my check book nor my debit card is activate whenever i complaint dey nly tld one line tomorrow ud card will b activated
                                  How many years h want to activate it
                                  Plz gve my money back
                                  Not gng to use ur bank nymore
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                                    A
                                    adrak
                                    from Raipur, Chhattisgarh
                                    Jan 20, 2018
                                    Resolved
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                                    Resolved

                                    Address: Indore, Madhya Pradesh, 452009
                                    Website: [email protected]

                                    Sir,

                                    We would like to bring it to your kind notice that we m/s aqua life care is a authorized service center of eureka forbes ltd.in the month of april 2017, we made a annual service contract of water purifier of indusind bank annapurna road & y. N road branch indore (M. P) against bill no - [protected] & [protected] of rs/- 4860 each. We are sorry to say that despite of repeated reminders to both the branches, till date we have not received our payment. Whenever i visited branch for payment i felt they do not have intention of paying the said bill amount, though we have submitted all required documents like copy of adhar card, pan card and crossed cheque. I have been in the business for quite a long time but i have not seen such a poor and irresponsible attitude from a bank like you. I have got the worst experience of my life with your bank. I request you to please release our bill amount on or before 28th of jan.2018, otherwise matter will go to court of law. You may treat this latter as one month prior notice for legal proceeding. Hope your good self will look into the matter and do the needful at the earliest.

                                    Note - national consumer center complaint no - 5751333 dated - 17.1.2018

                                    Thanks.
                                    With regards.
                                    J k choudhary.
                                    [protected].

                                    Aqualifecare.
                                    116/a, suryadev nagar. Indore
                                    (M. P)
                                    Mar 4, 2018
                                    Complaint marked as Resolved 
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 22, 2018
                                    IndusInd Bank Customer Care's response
                                    Dear Mr. Choudhary,

                                    We are looking into the concerns you have highlighted and will get back to you shortly.

                                    Thanks,
                                    Team IndusInd Bank
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