[Resolved]  Indusind Bank — noc not given

Address:

500037

I was a customer of Indusind credit card. There was some outstanding amount pending for many days. I spoke to one of the manager in Narayanaguda branch credit card department who promised me an NOC in a week after clearing the payment. I cleared the dues on 4th January 2019. After waiting for 10 days I called up the manager for NOC who instructed me to call the customer care as its not in his hands. I called customer care and waited for 1 hour but still not connected to the associate. I again called the manager and told the problem. He adviced me to send an email to premium.[protected]@indusind.com which I did on 16th January 2019. I received a reply that the query will be resolved in 2 working days which are not completed until today. I sent totally 5 emails and 10 phone calls to the customer care just to hear that my query will be resolved in 24 hours every time. I request you to please help me in getting the NOC as I need to submit elsewhere immediately. Thank you.