Claimed

IndusInd Bank Complaints & Reviews

3.1
Updated: Jan 18, 2026
Complaints 2198
Resolved
1322
Unresolved
876
Contacts

File a complaint to IndusInd Bank

Having problems with IndusInd Bank?

File a complaint and get it resolved by IndusInd Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

IndusInd Bank reviews & complaints page 48

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
CSsonika Jain
from Delhi, Delhi
May 9, 2019
Report
Copy

Address: L

Respected sir,
I monika jain, was previously working at indusind bank nagaur rajasthan branch from 2010 to 2011. That time salary was deposited directly into indus comfort account. After 2011 i resigned my job due to get married.. Now i want withdrawal my pf and interest. So that i need my pf account basic details and can withdrawal my pf amount. I have attached my offer letter for your reference.
Hope u will do the needful asap.
+1 photos
IndusInd Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Bhuvaneswari R
    from Chennai, Tamil Nadu
    May 9, 2019
    Report
    Copy

    I have transfer money but the transaction fails the amount is debited. Amount is not refunded. Since past four days, i try to resolve the issue but amount not refund. I had registered a complaint against indusind bank nothing works till now. Totally frustrated. Past few days i am very tensed. Very worst service. Try to solve this issue. Please don't give fake promises. Each and every rupee is valuable for us.
    IndusInd Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      goutham Suvarna
      from Mumbai, Maharashtra
      May 9, 2019
      Report
      Copy

      Address: 560056

      The bill date is for indus ind credit card is on 5th of every month and i have made the payment on 7th of may and it is reflected in the card too, but the collection agent's are calling daily 4 times and asking for the payment details. Every time when they call i need to provide payment date, paid amount. After providing all the details they are calling and asking for the same details. I am receiving calles from past 3 days till yet..

      Got really frustrated from the calls and their accent is so annoying. Actuly the payment due date is 25th of may but i have made the payment on 7th of may i. E way before the due date.

      But again they call continuously with the same irritating quotations.
      IndusInd Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Anuraag Gadde
        from Bengaluru, Karnataka
        May 5, 2019
        Report
        Copy

        Address: 560076

        Hi sir,

        I have taken bike loan under loan number cu0244664. This is closed long back in the year 2016. When i login to the account it says the amount is completely filled. But to get noc they are asking that there is due of 3500/- and on top of it. 500 need to paid. Then only we can get noc. And it takes 30 days. Can you please advise if the information is right? Why they are asking for more money?
        Ap07bb7219 is the vehicle number.
        IndusInd Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          psah36
          from Bengaluru, Karnataka
          May 5, 2019
          Report
          Copy

          Hi,

          On 30th march 2019, i received a call from no. [protected] for a lifetime free credit card offer. She told me that she was calling from indusind credit card team and told me about the offer and documents required. I don't know how she got my documents, she illegally processed my documents and without my consent.

          Later on i received one mail (Communication enclosed) that my credit card has been approved and sent. Also i received a call from indusind team that the card that was approved was having a charges of inr 5000. I told them to cancel the card as i didn't approved the same.

          After that call, i never received any response from indusind team. That lady who contacted me initially also changed her number.

          The customer care was the worst. Whenever i tried to reach them they put me on hold for more than 1 hour and then disconnect me. I have sent several mails to them to take an action but didn't got any reply.

          Mail communication enclosed for your reference.

          Kindly help.

          Thanks

          Pankaj
          [protected]
          +8 photos
          IndusInd Bank customer support has been notified about the posted complaint.
          May 06, 2019
          Updated by psah36
          Today I received a call from [protected] saying he's from IndusInd team and taken my aadhar details but didn't confirm me anything over mail. I tried to call him again but no response. All IndusInd team are same. They are not giving any confirmation.

          Please request someone to take this seriously and take quick action and confirm the same.

          Thanks
          Pankaj
          May 07, 2019
          Updated by psah36
          Still no one has helped me yet from IndusInd Team. I don't know what kind of customer service they are providing. They have not even acknowledged the complaint yet.

          Worst experience.

          Please suggest how to deal with this situation.

          Thanks
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            santhosh t.r
            from Bengaluru, Karnataka
            May 5, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: Flat 106, Amulya Plaza,5th Main,3rd Cross, NRI Layout, Ramamurthy Nagar, 560016

            This is with reference to my existing personal loan with indusind bank and my loan was getting deducted till last month from icici bank
            But since i was about to close the account as my salary was getting credited in my new company salary account of kotak bank. So i had applied for ecs and changed my account to kotak bank. However they told me to keep the account since it would take 45 days to process the change of nach. Now this morning i got deducted twice once from my icici bank and the other from kotak bank. I seriously don't understand without prior mail or message confirmation how can they deduct my funds. This is the worst bank i have dealt with till date.
            May 8, 2019
            Complaint marked as Resolved 
            They have refunded the money to my Kotak Mahindra Bank yesterday evening
            IndusInd Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Prerna Katta
              from Bengaluru, Karnataka
              May 4, 2019
              Report
              Copy

              They want no. Of other people but they keep calling and torturing me for having relations with them. And they use very bad language. They will call from 10 different no. S for entire day as if they don't have any other work to do. First of all i have no connection with the bank, from where did they get my no. Second they are highly torturing mentally... It's too much to take
              IndusInd Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sandeep173
                from Noida, Uttar Pradesh
                May 3, 2019
                Report
                Copy

                preclosure of personal loan

                Dear sir,
                I had personal loan account in your indusind bank ltd, loan account no is[protected].

                I had raised the query regarding the pre closure of my loan on 18th april'19.
                And i got a replay from your side on 23rd april'19, in that also you required 15 days of working period. Which comes out to 10 th may'19 after deducting all the bank off days.
                And after that also you will need at least 5 working...
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                B
                banpreet kaur
                from Delhi, Delhi
                May 3, 2019
                Report
                Copy

                Address: New Delhi, Delhi, 110060

                Myself banpreet kaur customer of induslnd bank. Earlier i am using your credit card. My 1000 rupees payment is due to pay. But your 2 representative ms. Geeta ([protected]), and today ms sonia ([protected], [protected]).

                She called me two times and she talks in very pathetic way. No sense of talking to customer. Literally she used abusive language to me and to my husband. She is saying kha baithi hai tu jo kr sakti h karle, apne husband ke sath baithi hai. Tuje to main btati huin. Tere se to main payment nikalwakar rahungi saali. 1000 rupees jama kar aaj ki date mein. Tere jaise bahut dekhi hai maine saali. Is this the language she used to talk to customer. I know she is fraud i will file a complaint against her and also for the bank. She is blackmailing me, she is illiterate. Don't no how to talk.

                Kindly appoint the person who can talk politely to the customer or have sense to talk with customer.


                And she is whats app me her paytm no for the payment. Why should i paytm amount to her. I will pay the bill in bank or online. (Screenshot attached).

                We already had a word with your senior manager regarding the payment. As there is some big issue regarding the payment. As when all the payments are done my card is lost. We already block the card and talk to your representative for the same. Pathetic bank, worst bank, worst employee, worst service i had ever in my life.

                Kindly look into the matter and solve as early as possible.
                +1 photos
                IndusInd Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rukshar Hussain
                  from Mumbai, Maharashtra
                  May 3, 2019
                  Report
                  Copy

                  I want to update my new mobile number

                  Address: New Delhi, Delhi

                  Dear sir,

                  I want to update my new mobile number in my account number which is[protected] in indus ind bank, because my previous mobile number has been lost. And that's why i am not able to get otp. And i am phasing lots of issue.

                  Sir, please kindly help us to update my new mobile number

                  My new mobile number:- [protected]
                  Previous mobile number:- [protected]

                  Thanks regardsbr...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  J
                  Johnson Kodmal
                  from Pune, Maharashtra
                  Apr 29, 2019
                  Report
                  Copy

                  Address: 411040

                  My name is johnson kodmal i purchase suzuki access z 125 cc 19/03/2015 throw indusind bank my end installment is 21/03/2017
                  Till date not sending noc when i complaint register customer care exeutive told me please collect your noc our branch bajirao road shukruwar peth pune after 15 days when i go to branch after 15 days they told me your scooter engine number and chasis number not update our system so your noc not come
                  My loan account number is mpv01271h customer care they are evrytime giving wrong information specially akshada supervisior
                  +2 photos
                  IndusInd Bank customer support has been notified about the posted complaint.
                  I have missed my bike near old busstand
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Durimeh
                    from Patiala, Punjab
                    Apr 28, 2019
                    Report
                    Copy

                    Iam a indusind bank credit card holder i was not able to make the payment frim last six month due to i lost my job and due to the medical issue in my family so finacial condition of my family is not good and i ask for the settelment one of there lawyer ajay rana call give me a threat for arrest warrant and ask me to pay the settment amount of 80000 in 2 days time which i cannot pay he continue to harrsed me about the payment i told me i cabnot pay this amount and i told him i will speaj with the bank beacuse from 6months its all the interest and total limit of my card was 1 lakh and still asking to make the payment for 80000 for settlemnt i again give me the threat for jail please get this stellment as i cannot pay this much amount i can pay 50000 in one shot he again threating me one if the ecxecutive from his office called my wife and to threat her as well i would like to say u canot do this to any one
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Apr 29, 2019
                    Updated by Durimeh
                    Still no comments from the bank wrost bank which had wrost and rude staff
                    Hi I Mahesh babu... In March I have taken Indusind credit card.. But I have not generated pin... I was Calling to Many times to customer but not answered.. So pls cancel the credit card
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Dave kumar
                      from Gurgaon, Haryana
                      Apr 25, 2019
                      Report
                      Copy

                      Address: A/35 Sector52 Noida UP, Gautam Buddh Nagar, Uttar Pradesh, 201301

                      I have not received any credit card but i am getting the bill of credit card which i don't have. I have applied for credit card but as i was not at home so i told them to send it back to bank but as i have come to home i got a message on my phone that your bill is 1060.82 & rs.100. If i don't have the credit card how this bill is generated and from where.
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rukshana Shereen
                        from Coimbatore, Tamil Nadu
                        Apr 25, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Bishop Sundaram Complex ,Pudukottai Road,Thanjavur-613007,india, 613004

                        Dear sir/mam

                        Sub:noc & rc book requirement
                        Ref:tsto1987h

                        I have complaint to indusland bank (Thanjavur) (Conduct name (Ramesh and karthik[protected] for twowheeler loan noc & rc book requirement, we had due paid totally completed last three month before (10/01/2019), we yet not recieved my noc & rc book from the banker side, they had mistakenly enter my account number worngly in their ecs system (Very starting time), they had put penalty to me wrongly, i had surrender my bank (Credit amount in bank cub) details with clerlaly to them, they had accepted and assure to me rectify this matter urgently, then they all suggest to me mode of payment to advancely, so i had paid all due only advancely, i had paid end of the due, waiting for noc, i did call and reached them directly, until no one say anything to me for penality and anything else, i had several time reached the bank (My pregnancy time) and (And my delivery after) contineously call to them for rectify these matter urgently and requirement for noc, they are all skip the matter seriously, i given complaint to customare care last two month before they also convince me only, no one taken the matter seriously (Complaint no:[protected]. I talked with my lawer goes to taken this matter legally, please help for this matter urgently

                        Thanks and regards

                        M. Rukshana shereen
                        May 31, 2019
                        Complaint marked as Resolved 
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 25, 2019
                        IndusInd Bank Customer Care's response
                        Hi Rukhsana,

                        We have forwarded your concerns to our relevant team and shall revert to you shortly.

                        Thanks,
                        Team IndusInd Bank
                        Dear Sir/Mam

                        I really happy with your reply mail, but yet not any cal receive from IndusInd bank side, may i know my related quries when it will be clear to me, and must require NOC And RC book early, i really fad up this matter past two years, please reply the mail, and taken the action immediatley otherwise, i will legally moved the matter is seriously,

                        thanks and regards

                        M.Rukshana Shereen
                        (My Husband contact No:[protected])any enquiry please cal tol this number only, i m in hospital for the treatment
                        IndusInd Bank Customer Care's response, May 9, 2019
                        Verified Support
                        Dear Rukshana

                        We wish to inform you that you had given ACH mandate from City Union Bank account for the EMI payments of TST01987H.Since this was not registered for the reason "SIGNATURE MISMATCH" and incorrect account number. Hence against the first 4 EMI returns of September 2017 to December 2017, return charges are pending to be paid which is reflected as OD in the deal.

                        We understand that you then started making EMI payments thru cash and we find that since January 2018 onwards all emi's have been paid in cash and all these payments have been made beyond the actual EMI due dates of 7th of every month.

                        We request you to remit the full settlement amount (which the branch will provide) to enable us close the deal and then release the No objection certificate.

                        Thanks
                        Team IndusInd Bank
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Parashakthi PR
                          from Mumbai, Maharashtra
                          Apr 24, 2019
                          Report
                          Copy

                          Address: 560087

                          Hi i am parashakthi holding an account (0177) in bank of india sarjapur branch. My money 1000rs has been debited from my boi acc but i didnt receive cash when i used my boi atm card in induslnd atm. It happened on last sunday. I called to customer care, they said me to wait for a day to credit in my account but still i did not receive my amount back. I would kindly request to credit to back to my account.
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Apr 24, 2019
                          Updated by Parashakthi PR
                          Sorry its not sarjapura branch, its somapura branch
                          My bike no KL04AJ8733
                          It's loan closed on 27th february 2019. I had visited your bus almost 5 times . But no response. I had got indusind bank message to take my noc from branch. But I didn't get it from there.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Ravinder Rohilla
                            from Chandigarh, Chandigarh
                            Apr 22, 2019
                            Report
                            Copy

                            Address: PINJORE, Panchkula, Haryana

                            I have financed my hero honda splender bike from your bank on my name ravinder kumar s/o dharamveer singh, vill - bhogpur, po - crpf pinjore, teh - kalka, distt. - panchkula, hry 134102. Reg no. Hr49c0933, in oct 2010. I have timely paid all the installments. But when i went to your office at pinjore, panchkula. For noc they given me noc with incorrect name (Rajinder kumar). I refused to take that. But now i want to sale my bike & required noc, please help.
                            Ravinder kumar
                            [protected]
                            [protected]
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Pinky kumari singh
                              from Kishanganj, West Bengal
                              Apr 20, 2019
                              Report
                              Copy

                              Address: Cross road No.15, Qtr. K2/08, Telco Colony. Jamshedpur. 831004 Phone : 09234603715, East Singhbhum, Jharkhand, 831004

                              Dear sir,

                              Long time noc pending my vehicle two wheeler. Manny time demanding, but no any response. All emi successfully clear. No pending.

                              We are requesting, please relies noc on immediate basic.

                              Vehicle no. Jh05br 0852
                              Name: pinky kumari singh.
                              Address: cross road no.15, qtr. K2/08, telco colony. Jamshedpur. 831004
                              Phone : [protected]
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shraddha_
                                Apr 16, 2019
                                Report
                                Copy

                                Address: Mumbai City, Maharashtra

                                I cannot believe a bank like indus ind can allow such bad treatment to its loyal customers. My credit card payment may be late by 15 days but that does not give your employees the right to call me to harass me mentally and threaten me? I have been told in hindi by calls from their personal mobile phones - ajay and dhanashree that they will be sending people to all my known addresss and i better pay up in cash or else? He has told me i don’t deserve to have a credit card if i cannot pay it and that too in hindi. They have been threatening for the last 1 week. I am traumatised and will be looking to take legal action against this behaviour.
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Dipakthakor
                                  from Noida, Uttar Pradesh
                                  Apr 16, 2019
                                  Report
                                  Copy

                                  Address: F 203 shrinand nagar part 4 sonal cinema road vejlpur,ahmedbad, Ahmedabad, Gujarat, 380051

                                  Car loan is cleared, but noc still not received my noc... Sir i request my car loan cleared date 8/04/2019. Sir my car noc is very urgent. Sir i remember you 8/04/2019 very urgent loan clear certificate pl. Directions to chennai division immediately my car loan clearence certificate.. If any delay.... Hence ones again i request you to kindly issue immediately my noc
                                  My name.. Amit thakor, mobile no. [protected]

                                  My car loan.. Alto gj01ke 3496 loan number gaz02337c
                                  +1 videos
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Jayanti Chaudhary
                                    from Panhala, Maharashtra
                                    Apr 15, 2019
                                    Report
                                    Copy

                                    My account no is[protected] to wrong transaction amount rs 10000 is date 23/06/208 my account in induslnd bank and i have a transfer amount in bank of baroda gothib branch gujarat but my mistakes account number is enter a wrong to amount transfer to other account number more time complaint to indusind bank but not any answer me very long time i have a contact to bank of baroda and induslnd bank complaint no 64430479 i have a contact to my branch in indusnd bank bodakdev ahmedabad to bank give me answer to not any process this meter amount transfer to account no [protected] is right account no and wrong account no [protected] this account number is wrong and transfer to my many rs 10000
                                    +1 photos
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit