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IndusInd Bank Complaints & Reviews

3.1
Updated: Feb 21, 2026
Complaints 2199
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P
from Pune, Maharashtra
Nov 21, 2018
Resolved
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inactive credit card bill

Address: Pune, Maharashtra

Hi

I was previously used induslnd bank credit card.in couple of months ago, i closed my credit card, that time i paid full outstanding amount.

But in next month they generate bill amount of rs. - 745.45/- i don't have any idea about of this. This bill affects my cibil score, although i don't have any way to pay bill because it's inactive account and i don't have my account details right now....
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abhishek0556
from Bengaluru, Karnataka
Nov 20, 2018
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upi complaint

Website: Paytm

Today one UPI transaction happened which is fraudly done by one person who registered himself as bajaj finserv personal loan employee so by mistake i provide all details like card number and otp which he did through paytm upi add money which is blunder mistake i got to know and after that 1500 rs got deducted from my saving account[protected] by me so need urgent help and action from bank also i have attached transaction details....
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Jagdish Advani
from Mumbai, Maharashtra
Nov 19, 2018
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Address: Mumbai City, Maharashtra, 400050

I had a health insurance policy with chola mandalam through indusind bank bandra branch. They debited an amount of rs. 16288/- twice for the same year i. E. On 8.6.17 from my personal a/c and on 28.4.17 from my company a/c (Gautam export corporation, of which i am a partner - this debit from my company a/c was without any standing instructions or authorisation). Since many months i have been after them for a refund without any success. Last e-mail which i sent to them was on 17.7.18. If you want i can send you the e-mail correspondence once i get the complaint registration number and your e-mail address.
IndusInd Bank customer support has been notified about the posted complaint.
Dear Sir,

My Two Wheeler loan amount is clear on[protected] So please issue the clearance NOC.

Name Sanjay Kumar
Green View Colony,
Near Old Spice Tower,
Ropar

Mob. [protected]
[protected]

HHT Code 39919
Aadhar No.[protected]
Code : CU6844898
No. PB12AA4340
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    S
    Saswatadass
    Nov 18, 2018
    Resolved
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    Resolved

    Address: Pune, Maharashtra, 411001
    Website: www.indusind.com

    Dear concerned authority,

    I left india on 10th nov 2017 for good and prior to my leaving i had got my indusind credit card blocked as i was suspicious of credit card fraud in my absence.

    Much to my surprise, i started receiving emails of the statements with my name and a different credit card number and outstanding balance of above inr 2, 30, 000. How could the bank issue a credit card to someone when the original credit card was blocked? My phone number on which it was registered was also with me when i left india. What authorization mechanism does the bank have in issuing new credit card?

    My elderly parents in my absence started receiving calls from different recovery agents and despite my trying to reach out to different indusind bank customer representatives, i have not heard anything from anyone including someone from the asset recovery team.

    Can someone from indusind bank please connect with me?

    My email id: [protected]@gmail.com
    Phone: +[protected]

    I have been getting emails with statements on a monthly basis and it is hurting me in a very bad way.

    Thanks,
    Saswata
    Dec 28, 2018
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 22, 2018
    IndusInd Bank Customer Care's response
    Hi Saswata,

    We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

    Thanks,
    Team IndusInd Bank
    Verified Support
    Nov 26, 2018
    IndusInd Bank Customer Care's response
    Hi Saswata,

    Request you to refer the mail sent on your registered mail id on November 01, 2018 from premium.[protected]@indusind.com through an interaction number[protected].

    Thanks,
    Team IndusInd Bank
    Name ritaben rathod

    vech no gj 06 jr 6730

    mfg 2015 activa 3g
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      B
      Baldekaur
      from Delhi, Delhi
      Nov 18, 2018
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      Address: New Delhi, Delhi, 110018

      Me and my son went to janak puri branch as per a fixed appoint to open fd and sb account and our accounts were opened directly on computer-no paper applications were filled. Cash of rs 45000/ was taken from me and a cheque of rs 20300/ from my son and we gave them another cheque for rs 25 lacs. For fdr. The ccounts were opened on oct 18 as informed to us but we noticed cheques were not sent for clearing and we again went to enquire about that only to know they were yet to be collected and then it was on oct 29 that cheques were collected and one fdr for rs 5 lac was issued and not 25 lac.
      I waited and finally on nov 4 & 5 i withdrew 20 lacs. We again went on nov 17 to enquire abount my son’s account only to know that it was pending as cheque was unsigned whereas the paying banker had paid on 29 oct and indusind had got the funds. Such a banking of this modern aged bank.
      During all this process our maindate to open joint accounts with nomination was nerver heeded by the bank.
      I closed my account on 17 nov by submitting paper applicaton and withdrawing the balance and for colosure of son’s account we were told to wait as the branch would claim the money from their mumbai office.
      It is open for discussion and will the controllers of the bank take notice
      Let the bank not harras senior citizens like me and youngester like my son
      Baldev kaur
      IndusInd Bank customer support has been notified about the posted complaint.
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        A
        Anil Dede
        from Malegaon, Maharashtra
        Nov 18, 2018
        Resolved
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        Address: Osmanabad, Maharashtra, 413606
        Website: [email protected] e

        I have applied loan foe ashok leyland 12 tyre in your finance, branch name is omega dist osmanabad maharashtra. I applied 15 days before, but your employee mr ravi sonawane he is not responding us, he is only giving us date but he is not approve our loan, all documents are clear but he only giving us next date, plz check or we will cancel file. We have lot of finance company that provide us loan, but your arrogant employee he is doing wrong job.
        Applicant name is nivrutti dede.
        Plz check and respond me.
        Dec 24, 2018
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 22, 2018
        IndusInd Bank Customer Care's response
        Dear Anil

        We sincerely regret for the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us and somebody from our team will get in touch with you to assist with your concern at the earliest.

        Thanks,
        Team IndusInd Bank
        As I made transaction to Snap-deal for Bed Sheet on[protected] of Rs. 416.0. The Amount has deducted from my account. But this transaction has not received by Snap-deal. I have attached transaction details.
        Kindly check where this amount has gone? This is my bad experience.
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          S
          somu146
          from Mumbai, Maharashtra
          Nov 17, 2018
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra

          Indusind=[protected]

          Hi shailendra rathod,

          Our customer id is 33588318. We have already submitted all the documents of export to our rm ajeet. He is not replying to our mail. Hw has not work on export document.

          We got the internet banking services letter but we received transaction password first. We assumed it to be login password. Now our customer id is blocked. We want to reset it again. This is big disappointment. Indusind bank can not provided basic net banking services. We don't have debit card. We can not reset the password. This letter came after 3 weeks from the request date in ghatkopar branch. We have given all the net banking document to suryakant bhai at crawford branch in june month. Suryakant bhai did not work for our net banking services. So we have to request this net banking services from ghatkopar branch. Even after waiting for 5 months for net banking services we can not get access to net banking services.

          This bank cannot provide basic net banking services. Shame on indusind bank. Crawford road branch can not give firc document also. If we do not get basic net banking services then there is no point in continue our current account.

          Why is ajit my rm??? He is now located in different branch. He neither come to crawford road branch nor come to our office. Ajit & vineet bhai are useless to me. They both are not available in crawford road branch. Why should i contact them???

          Crawford road branch can not give firc document also. All the document has being given to ajeet many times. He does not work. We request for smart & educated relation manger. Ajeet is useless as a job of rm. Ajeet & vineet bhai has not idea about export government rules & regulation. The full system has being change. But they are not ready to accept the new system. We have done so much export but we have not received single firc for the transaction.

          We do have one fd remaining in our account.
          Dec 26, 2018
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 22, 2018
          IndusInd Bank Customer Care's response
          Dear Mr Shah

          We wish to inform you that our team is working on your concern vide interaction ID:[protected]

          Thanks,
          Team IndusInd Bank
          Dear sir,

          To support my provident fund's account, I do not have my Aadhar card not update, in it plzzzzzz.help and modifiy plz, .
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            A
            arunvllbvthu
            from New Delhi, Delhi
            Nov 17, 2018
            Resolved
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            Resolved

            phones calls not attended

            Address: Ghaziabad, Uttar Pradesh, 201010

            It has happened may a times that i have tried calling up the customer service to confirm details about my credit card but every time this happens and it is very disappointing to say that the customer service people do not pick up the calls at night for a very long time like around 30-45 mins. May it be anytime like 9pm or 12pm. And it is very irritating to hold a call at that hour of the night. Even during the daytime they take a long time...
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            K
            Kumarswamy m Hiremath
            from Chennai, Tamil Nadu
            Nov 16, 2018
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            Address: Bangalore, Karnataka, 560003

            Dear sir

            My self, kumarswamy m hiremath

            Organization unit: cb-bb-pb-mbb

            Reporting manager ecn: 14094.

            Reporting manager name: chandrashekar kannaiah. Cost center code: 8015.

            Salary for month: 11666, bangalore jayanagar branch: one month completely
            I have worked and they told me to leave the organization, so i don't have releving letter so please finish the salary, otherwise i will go to labour court has you wish

            Thanks
            Regards

            Kumarswamy m hiremath
            IndusInd Bank customer support has been notified about the posted complaint.
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              K
              kishanganga
              from Gurgaon, Haryana
              Nov 16, 2018
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              Address: Faridabad, Haryana, 121003
              Website: via mail

              Although i had paid total amount of outstanding emi on june 2018 yet not credit in my loan account. As per statt. Shown that the total amount due rs.47421 in credit. And reminder me to pay the above amount.in this context, i have already inform to customer care/phone banking officer for closing of outstanding amount yet not shown in oct. Credit card statement. As per my repeated request. Now i therefore requested that the credit card may be closed due to unsatisfied your services.
              IndusInd Bank customer support has been notified about the posted complaint.
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                Y
                yo3
                from Vasai-Virar, Maharashtra
                Nov 14, 2018
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                Address: 431136

                With reference to above please insure that loan amount provided me loan no – mam00307h on dated 30/08/2016. Which has been fully completed in march month and i have received noc on 03/04/2018. But still loan is active in my cibil. So many time i have communicated with customer care but satisfactory response not received yet... I have facing this problem

                Please check and do the needful.

                Please make it earlier so i can take other facilities.

                Thanking you
                IndusInd Bank customer support has been notified about the posted complaint.
                I purchase from Vikings clan wars in app games, the purchase amount was debited, but the purchase of 360 dnt go through.
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                  R
                  rani raju
                  from Bengaluru, Karnataka
                  Nov 14, 2018
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                  Address: Bangalore, Karnataka, 560078
                  Website: IndusInd Bank credit card

                  Hi,

                  My name is rani, i have indusind bank credit card platinam,

                  This bank people calling from past 2 year to take credit card,
                  I told them no need now, i amt have that much of salary to maintain,

                  They offering me free credit card, & every time i am paying bill

                  Every time this people telling me to pay minimum amount so i have paid,

                  But every month if i am not use also outstanding amount was rs 4000/- added,

                  I was checked in google & i know it, if i will pay minimum amount bank will have profit

                  I have request them to convert emi i will clear the bill but they are told ok make payment & send me proof with in 2 days it will converted i have made it

                  Already 1 month over, amount not converted emi, again 4000/- included extra charges, now also there asking me payment

                  Why this bank people fooling me, every month extra charges making

                  Please help me, e

                  Regards,
                  Rani
                  [protected]

                  Hi,

                  My name is rani, i have indusind bank credit card platinam,

                  This bank people calling from past 2 year to take credit card,
                  I told them no need now, i amt have that much of salary to maintain,

                  They offering me free credit card, & every time i am paying bill

                  Every time this people telling me to pay minimum amount so i have paid,

                  But every month if i am not use also outstanding amount was rs 4000/- added,

                  I was checked in google & i know it, if i will pay minimum amount bank will have profit

                  I have request them to convert emi i will clear the bill but they are told ok make payment & send me proof with in 2 days it will converted i have made it

                  Already 1 month over, amount not converted emi, again 4000/- included extra charges, now also there asking me payment

                  Why this bank people fooling me, every month extra charges making

                  Please help me, e

                  Regards,
                  Rani
                  [protected]
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Dec 27, 2018
                  Updated by rani raju
                  still my credit card out standing balance making increase every moth

                  this bank people fooling me, i will get cash back no charges included, i have paid some amount also

                  every month it will go payment out standing,

                  Please clear this, please stop extra charges, please give me clear & clarity bill to close this

                  other wise if there making extra charges simply i am not pay,
                  please do the needfull
                  Jan 09, 2019
                  Updated by rani raju
                  After 12 days indus ind bank charged Rs 15000/- (for 20000 out standing balance)

                  please stop making extr charges, making charges with out using card,
                  this card gving me for only 10000/- Making me full, iam not using that much this card

                  now the outstaning is 35000
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                    M
                    mayurbelsare
                    from Nagpur, Maharashtra
                    Nov 13, 2018
                    Resolved
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                    Resolved

                    Address: Akola, Maharashtra, 444001

                    Application no :[protected]i was fill this form before one and half month
                    I was call customers care n then fill all requirement but my salary account is not open on this time. When i meet indusind bank, akola, maharashtra, then bank emplyee says to all is ok please come next day. Then on next day no any update or msg to me for my new salary account.

                    My first bank account is defreez and i also fill application to remove defreez on my account and permanently colse old account but no status on this

                    Please help me my salary is stop from my company because your bank is not work properly on my application
                    Dec 20, 2018
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 15, 2018
                    IndusInd Bank Customer Care's response
                    Dear Mayur,

                    We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

                    Thanks,
                    Team IndusInd Bank.
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                      V
                      virupaksha Ramesh
                      from Bengaluru, Karnataka
                      Nov 12, 2018
                      Resolved
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                      Resolved

                      Address: 560022

                      Dear Sir/Madam,

                      This is Virupaksha M taken personal loan in indsuslnd bank having Loan AC No.[protected] having customer ID 34753320 amount 2, 00, 000 rupees & i have paid 18 EMI .Now am interested to close mybalance loan amount for the same i have DD of for balance amount & moving other state, request you to please arrange to send Foreclosure form for closing my loan balance or closing my loan amount in the form of DD OR Cheque please arrange FC form at the earliest.

                      Regards
                      Virupaksha
                      [protected]
                      Dec 17, 2018
                      Complaint marked as Resolved 
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Nov 12, 2018
                      Updated by virupaksha Ramesh
                      Dear Sir/Madam,

                      This is Virupaksha M taken personal loan in indsuslnd bank having Loan AC No.[protected] having customer ID 34753320 amount 2, 00, 000 rupees & i have paid 18 EMI .Now am interested to close mybalance loan amount for the same i have DD of for balance amount & moving other state, request you to please arrange to send Foreclosure form for closing my loan balance or closing my loan amount in the form of DD OR Cheque please arrange FC form at the earliest.

                      Regards
                      Virupaksha
                      [protected]

                      Verified Support
                      Nov 15, 2018
                      IndusInd Bank Customer Care's response
                      Dear Virupaksha,

                      We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

                      Thanks,
                      Team IndusInd Bank.
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                        S
                        Sanjiev Kumar Chaudhary
                        from Chennai, Tamil Nadu
                        Nov 12, 2018
                        Resolved
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                        Resolved

                        Address: 241001
                        Website: [email protected]

                        Hello my name is Sanjeev Kumar currently working with RENAULT hardoi as a Sales Consultant and I choose Indusind bank for car loan finance my last car finance from Indusind AUG 2018 but I hv no recieve any incentive amount by Indusind I m also given my all documents for my coding in Indusind hardoi branch but now I m waiting from last 3 months but my incentive is not providing me by Indusind
                        And now today I'll decided I hv no given any case of car finance from Indusind bank because I have disappointed by Indusind
                        Nov 12, 2018
                        Complaint marked as Resolved 
                        Hello my name is Sanjeev Kumar currently working with RENAULT hardoi as a Sales Consultant and I choose Indusind bank for car loan finance my last car finance from Indusind AUG 2018 but I hv no recieve any incentive amount by Indusind I m also given my all documents for my coding in Indusind hardoi branch but now I m waiting from last 3 months but my incentive is not providing me by Indusind And now today I'll decided I hv no given any case of car finance from Indusind bank because I have disappointed by Indusind 86016888 is my cell number
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Nov 12, 2018
                        Updated by Sanjiev Kumar Chaudhary
                        Hello my name is Sanjeev Kumar currently working with RENAULT hardoi as a Sales Consultant and I choose Indusind bank for car loan finance my last car finance from Indusind AUG 2018 but I hv no recieve any incentive amount by Indusind I m also given my all documents for my coding in Indusind hardoi branch but now I m waiting from last 3 months but my incentive is not providing me by Indusind
                        And now today I'll decided I hv no given any case of car finance from Indusind bank because I have disappointed by Indusind
                        Nov 12, 2018
                        Updated by Sanjiev Kumar Chaudhary
                        My contact number is [protected]
                        Verified Support
                        Nov 16, 2018
                        IndusInd Bank Customer Care's response
                        Dear Sanjiev,

                        We request you to provide us your elaborated concern along with your contact details to us on [protected]@indusind.com to enable us to assist you.
                        .
                        Thanks,
                        Team IndusInd Bank.
                        I have taken Personal Loan in March-18 but now i want to close the loan but due to poor service by Indusind bank i was not able to close the same from Last 1 Month.
                        Please arrange to provide me the foreclosue of my Loan against reference no.[protected].
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                          S
                          Syed Zafar Rizwan
                          from Hyderabad, Telangana
                          Nov 12, 2018
                          Resolved
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                          Resolved

                          Address: 500024

                          Hi.

                          I have made the minimum payment due on time, but receicing threatening calls from indus ind manager everyday including sunday. Today he sent threatening message... I have decided to pay and close indus ind card.. Nor worth.

                          Kindly clear your october month credit card due rs.800 today and give us confirmation through screen shot are debit msg of your payment indusind bank

                          Sending bank executive to residence address if you are not available there we will send him to office address pay him cash rs.800 indusind bank manager
                          Dec 25, 2018
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Nov 12, 2018
                          Updated by Syed Zafar Rizwan
                          Note. The payment is pending on my citi bank account n i was ready to share trans id
                          ...but they refused
                          Verified Support
                          Nov 15, 2018
                          IndusInd Bank Customer Care's response
                          Dear Syed,

                          We request you to provide us your contact details or write to us at [protected]@indusind.com to enable us to assist you.

                          Thanks,
                          Team IndusInd Bank.
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                            P
                            prantik garai
                            from Kolkata, West Bengal
                            Nov 8, 2018
                            Resolved
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                            Resolved

                            Address: 700009

                            I have a indus in bank platinum credit card order. At the time of offering the card i was told that i have a indocin bank platinum credit card order. At the time of offering the card i was told that i would get an offer of one plus one ticket on book my show but whenever i try to avail the same every time it is shown that the card is not eligible for the offer. If that be so why was i fraudulently enticed into taking the card. This amounts to false promises being met. My mobile no is [protected]
                            Dec 15, 2018
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 13, 2018
                            IndusInd Bank Customer Care's response
                            Dear Prantik,

                            We have forwarded your concerns to our relevant team. We shall revert to you shortly.

                            Thanks,
                            Team IndusInd Bank.
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                              A
                              Akash Chouhan
                              from Raipur, Chhattisgarh
                              Nov 7, 2018
                              Resolved
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                              Resolved

                              Address: 411057
                              Website: [email protected]

                              As i don't have induslnd credit card but still i ma getting the cradit card bill from last 3 months even though i have complaint about the same but no one responsed.
                              I have got 3239.58 as bill but i don't use it even i didn't get any cradit card from the company.
                              Without my signature and approval mail document how they can issued a the cradit card on my name and detials.
                              It's a big fraud by cradit card company. They are using my personal data for there benifit and without any information they generated a bill.
                              This is how they are making money this is the fraud i don't with how many people were affected.

                              Goverment please look into this.
                              I am going to tweet same to ministry office pmo.

                              Please help i have last option with you looking very positive response from your side.

                              Thanks,
                              Akash chouhan
                              [protected]
                              Dec 18, 2018
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 13, 2018
                              IndusInd Bank Customer Care's response
                              Dear Akash,

                              We have forwarded your concerns to our relevant team. We shall revert to you shortly.

                              Thanks,
                              Team IndusInd Bank.
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                                T
                                Tituschennai
                                from Chennai, Tamil Nadu
                                Nov 7, 2018
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 600023

                                I recently checked my cibil and i found there is a outstanding of rs. 55, 000 showing and i went to indus indbank and found that it's a wrong entry and i did not have any association with deutsche bank or indus indbank. They are accepting their mistake and they are not removing my name from the cibil. Please instruct the bank.

                                Titus prabakar - [protected].
                                Dec 13, 2018
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 12, 2018
                                IndusInd Bank Customer Care's response
                                Dear Titus,

                                We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

                                Thanks,
                                Team IndusInd Bank
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                                  GurbachanSingh Marwah
                                  from Ludhiana, Punjab
                                  Nov 6, 2018
                                  Resolved
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                                  Resolved

                                  Address: West Delhi, Delhi
                                  Website: Indusind Bank

                                  I approached janak puri branch of indusind bank to open fixed deposit for rs 25 lac on oct 15, 2018. The branch took rs.45000/ in cash and cheque for rs 25 lac and opened the account on tab no paper application was taken. Savings account was opened in single name instead of joint name and instead of a normal atm card highly priced card was issued without explaing to me.in about a weeks time welcome kit and atm card was received at my home address.
                                  I noted this was contrary to what i told the staff opening the account on tab. My cheque was not credited in the account which i noted from net banking which i had created on the basis my account number.
                                  I visited the branch and contacted the counter staff, a lady deputy manager and even the branch head mr vishal narang who took a paper application from me and assured me that accomt /atm will be amended as desired by me atm charge would be reversed as the atm issued was cancelled. He felt sorry that cheque had not been sent in clearing and assured me every thing will get fixed up in 3 days.
                                  Cheque was put in pool account on 30 oct instead of fdrs and only one fdr for rs 5 lac was issued instead of 25 lac.
                                  No amendment in sb a/c, no refund of charges and no new atm till 4th nov 2018 when i decided to pull out rs 20 lac through rtgs/cheque.
                                  No regrets no action by the bank rather i am under agony of pain, physical and mental torture and financial loss for loosing my interest earnings for the period wasted by bank and all this to a women senior citizen.
                                  I need to be compensated and refunded the amont charged by the bank on atm

                                  Baldev kaur
                                  [protected]
                                  Account no[protected]
                                  This complaint by me is composed by my husband as i can write my self due to my age and not health
                                  Dec 13, 2018
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 12, 2018
                                  IndusInd Bank Customer Care's response
                                  Dear Baldev,

                                  We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

                                  Thanks,
                                  Team IndusInd Bank
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