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IndusInd Bank Complaints & Reviews

3.1
Updated: Feb 21, 2026
Complaints 2199
Resolved
1322
Unresolved
877
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IndusInd Bank reviews & complaints page 52

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L
lakhwinder saini
from Phagwara, Punjab
Jan 25, 2019
Resolved
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Address: Chandigarh, Punjab, 160101

Hi sir/madam I Lakhwinder singh applie credit card 21/12/2018 verification calls ok but not recived credit card my credit card aplication no (AP1816833) and my mobile no [protected], please current status credit card how many time credit card. Indsind bank site customer care no wrong enter and not connect customer care I totally confused no talk customer are. Please provide best service and please check and verify my credit card status. Thank you ( name Lakhwinder singh r/o h no 679/c near gurudwara dera Sahib Manimajra Chandigarh, mobile no [protected] please my problem solved thankyou
Mar 5, 2019
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2019
IndusInd Bank Customer Care's response
Dear Lakhwinder,

We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

Thanks,
Team IndusInd Bank
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    K
    ketantb
    from Surat, Gujarat
    Jan 25, 2019
    Resolved
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    Resolved

    Address: Surat, Gujarat, 395006

    As per above subjecty I purchase TWO WHEELER VEHICLE FOR HONDA ACTIVA 4G2ID 110 CC, and also taken loan in Indusind bank loan A/c.No.GWA02778H dt.07/04/2017 for Amout Rs.49000/- and also paid all amount on dt.07/09/2018.. then i taken in our loan branch surat for taken LOAN PAIDUP NOC . but till date no responce and give time for after 15 day but till date not solution for Loan Paid NOC, so Please send us our mailing Address NOC within 7 Days for your Reliable Customer service base. and also email us :[protected]@GMAIL.COM in
    and this time india is DIGITAL Way so dont west any person time because time is very important for all indian person so take action for further process compline
    Mar 7, 2019
    Complaint marked as Resolved 
    IndusInd Bank customer support has been notified about the posted complaint.
    Verified Support
    Jan 30, 2019
    IndusInd Bank Customer Care's response
    Dear Customer,

    We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

    Thanks,
    Team IndusInd Bank
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      S
      Snksantysnk
      from Chennai, Tamil Nadu
      Jan 24, 2019
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      Hi,
      I have been using credit card for last 2 years. And because of financial reason I failed to pay the amount to credit card by one month now.
      I told the person that I will be paying all at the end of this month.

      But,
      It's absolutely sick the way the representative was talking.
      Kindly find the chat:
      1/24/19, 12:48 - ‪+[protected]‬: Kindly understand and make an arrangement
      1/24/19, 12:48 - ‪+[protected]‬: Add beneficiary and pay by imps and share me screen shot.
      1.Bank: Indusind Bank
      2.Branch:AndheriEast
      3.IFSC Code: INDB0000018
      4. Acct No: your credit card no
      5.Acct type: cash credit/savings/ current
      6. *Amount: 6100.00*
      Please call back for any assistance.
      1/24/19, 12:48 - ‪+[protected]‬: 🙏🙏🙏🙏🙏🙏🙏🙏�...
      1/24/19, 15:19 - ‪+[protected]‬: Missed voice call
      1/24/19, 21:04 - Santy: I will pay next month strt
      1/24/19, 21:04 - ‪+[protected]‬: How could u tell u wll pay Next Month
      1/24/19, 21:04 - ‪+[protected]‬: I did not asd this month payment
      1/24/19, 21:04 - Santy: Yes!!
      1/24/19, 21:04 - Santy: I can pay only next month
      1/24/19, 21:04 - ‪+[protected]‬: Im asking uh last mnth payment
      1/24/19, 21:05 - Santy: Yes!!
      1/24/19, 21:05 - ‪+[protected]‬: Y did u used the card wen u can't Repay
      1/24/19, 21:05 - ‪+[protected]‬: Need the payment boss
      1/24/19, 21:05 - Santy: Pls mind ur language
      1/24/19, 21:05 - Santy: Ur adding fine and interest
      1/24/19, 21:05 - Santy: I know the rules!!
      1/24/19, 21:05 - ‪+[protected]‬: U should mind ua language aftr Using the Card
      1/24/19, 21:06 - ‪+[protected]‬: Can u tell me what r the rules u knw
      1/24/19, 21:06 - Santy: What??
      1/24/19, 21:06 - Santy: U don't tell me not to use card
      1/24/19, 21:06 - ‪+[protected]‬: U should kne what
      1/24/19, 21:06 - ‪+[protected]‬: Then evn u don't have rights to ask the time
      1/24/19, 21:07 - ‪+[protected]‬: U did not asd January mnth payment
      1/24/19, 21:07 - Santy: Thanks for the chat
      1/24/19, 21:07 - ‪+[protected]‬: Im asking December mnth payment
      1/24/19, 21:07 - ‪+[protected]‬: Keep it kindly Confirm the payment
      1/24/19, 21:07 - Santy: There is a way to talk to customer
      1/24/19, 21:07 - Santy: Wait for the esclation
      1/24/19, 21:08 - Santy: Thanks!!
      1/24/19, 21:08 - ‪+[protected]‬: Welcome
      1/24/19, 21:08 - ‪+[protected]‬: Before that Kindly Confirm the payment sir
      1/24/19, 21:08 - Santy: How much fine did u charge for late payment ??
      1/24/19, 21:09 - ‪+[protected]‬: Y can't U check with Customer service Team
      1/24/19, 21:09 - Santy: Good
      IndusInd Bank customer support has been notified about the posted complaint.
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        R
        Ram vimal verma
        from Parvatipuram, Andhra Pradesh
        Jan 24, 2019
        Resolved
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        Resolved

        Address: Ghaziabad, Uttar Pradesh, 201001

        I have made imps transaction on 9th december 2018 for the amount of rs 20000 from my indsaind to broda up gramin bank with right account number and wrong ifsc code and that ifsc code does not belong to any bank for the same i spoke to the bank they took 45 days and they are not helping us the reference number. Ber for the transaction is[protected]
        Please help me
        Feb 26, 2019
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 26, 2019
        IndusInd Bank Customer Care's response
        Dear Ram,

        We request you to provide us your contact details or write to us at [protected]@indusind.com to enable us to assist you.

        Thanks,
        Team IndusInd Bank
        Hi my self Kapil Sharma dob 19.01.1992 my card no.is [protected] pls Blok my card immediately because I lost my card so I request you pls Blok my cad. My register mobile no [protected] & Alternate no. [protected]
        Adv Rahul Bhardwaj's reply, Jan 18, 2019
        Hi my self Kapil Sharma dob 19.01.1992 my card no.is 4213 2426 0774 0423 pls Blok my card immediately because I lost my card so I request you pls Blok my cad. My register mobile no 9654691776 & Alternate no. 9873044274
        Adv Rahul Bhardwaj's reply, Jan 18, 2019
        Hi my self Kapil Sharma dob 19.01.1992 my card no.is 4213 2426 0774 0423 pls Blok my card immediately because I lost my card so I request you pls Blok my cad. My register mobile no 9654691776 & Alternate no. 9873044274
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          V
          Varshamishra
          from Ahmedabad, Gujarat
          Jan 23, 2019
          Resolved
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          Resolved

          Today i did outward remittance for my son tution fees, the rate was 93.73 but indusind bank charged @94.12, (Conversation rate) though i requested to stop the process but they did it.
          It's a kind of cheating as rates can't vary bank to bank (As per rbi) for outward remittance
          I request to refund the extra money you deducted.
          Pls check rate of 23/01/19.
          The bank of baroda never did such kind of cheating as i last year i did through bob.
          Am preferencial customer.
          Requesting all not to trust indusind bank for outward remittance.
          Mar 3, 2019
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 30, 2019
          IndusInd Bank Customer Care's response
          Dear Varsha,

          We request you to provide us your contact details or write to us at [protected]@indusind.com to enable us to assist you.

          Thanks,
          Team IndusInd Bank
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            V
            vishwasgowda
            from Kolar, Karnataka
            Jan 22, 2019
            Resolved
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            Resolved

            Team,

            I have lost my credit card today (22nd jan 2019) morning at 10 am, tried reaching your customer support thrice for 20 mint and nobody didn't responded. I really feel so pathetic with your services. Can someone help me in resolving this issue at the earliest. I need you guys to block my stolen credit card and issue a new one.

            Looking forward to hearing back.

            Thanks,
            Vishwas
            Feb 23, 2019
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 22, 2019
            IndusInd Bank Customer Care's response
            Dear Vishwas,

            We request you to provide us your contact details or write to us at [protected]@indusind.com to enable us to assist you.

            Thanks,
            Team IndusInd Bank
            Dear Indusind Bank,

            Your service is very poor & very slow. Last 2 times in my account no[protected] money cut without notification & resin 590+590=1180(29-Dec-2018) & yesterday & today 800+100=900 money cut without resin (16-Jan-2019).

            So request to you solve my problem & return my money.

            Thanks & regard,
            Kapil Sharma
            [protected]
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              A
              Avinash Hedaoo
              from Sangareddi, Telangana
              Jan 21, 2019
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              Address: Hyderabad, Telangana, 500049

              I have statement of 1760 rupees(Nov 2018) around. When I went to made payment their server was accepting payment. I got charged for it as below
              Interest : 160
              Get :127
              Late fee :550
              In my current statement(Dec 2018), they have added this amount, and my Amazon transaction of 1022 rupees. Which should total around 2400 but my total due amount is 3610 rupees.
              I don't want credit card which is so unfair for service and gives false statement and ask for greedy money..
              IndusInd Bank customer support has been notified about the posted complaint.
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                G
                girish varghese
                from Noida, Uttar Pradesh
                Jan 21, 2019
                Resolved
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                Resolved

                My credit card got duplicated by some frauds and they did an atm withdrawal from the same. I had raised and fir and immediately blocked my card. They gave me a mail first saying that the said amount of 20000 has been returned back to your account and the dispute is resolved. But in the subsequent months i received another bill with the 20000 rs amount against atm withdrawal. Now they have added another 10000 rs saying reward point redemption. All this have been reported to the bank but till now no reply from there side. Every time they send me the bill with huge finance charges and the unpaid bill amount. Kindly guide
                [protected]@gmail.com
                Feb 23, 2019
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Verified Support
                Jan 23, 2019
                IndusInd Bank Customer Care's response
                Dear Girish,

                We wish to inform you that our team is working on your concern vid[protected], will revert to you shortly.

                Thanks,
                Team IndusInd Bank.
                Hi, You may aware that this bank is one of private bank their charges are very high that is more than govt bank charges.As far as fraud concerned if you are not about safety of account It is better to close the account if not assured by bank against fraud, further it is advisable not to disclose any bank details like a/cno, pan no, adhar no, pass words if any over phone even from bank so as to protect the hard earned money.
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                  A
                  Amit Manav
                  from Delhi, Delhi
                  Jan 19, 2019
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                  reversal of finance charges

                  Address: New Delhi, Delhi, 110046

                  Dear indusind bank team,

                  Iam using your credit card with no.[protected] on name. I have used it once my card for purchasing of about 1000 something which paid just 1 day delay from the date of payment due. Bow after few months come to know that indusind putting charges against finance and late payment and outstanding become more than 5000 in which there is not actual due and only late payment and intrest on intrest only...
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                  J
                  jayanantha
                  from Mumbai, Maharashtra
                  Jan 18, 2019
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                  Address: 560037

                  R rajendran
                  Savings bank a/c.[protected]

                  This is to bring to your kind notice that an amount of rs.293.82 debited in my account on[protected] towards annual debit card charges without intimation to me. Same day the ecs debit has come in for rs.10739/- & the ecs has been duly returned for insufficient funds although my balance was existing rs.10963/-

                  I am surprised to see another debit of rs.413 towards ecs return on 12th jan 2019.

                  This has causued me humiliation from other bank for ecs return & a penalty of rs.5000/- imposed on me. Request you to kindly pay the damages & reverse the above entries before i proceed to consumer court.
                  IndusInd Bank customer support has been notified about the posted complaint.
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                    C
                    Chandrabhan Soni
                    from Jagnair, Uttar Pradesh
                    Jan 18, 2019
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                    Address: Bhilwara, Rajasthan, 311001

                    Dear sir,
                    My name is naveen sabhnani and i took a auto loan from your bank on[protected] for which my payment of emi was regular and i never miss my emi and your banks statement of account is also showing the same but my cibil is showing that i defaulted in payment of emi many times. I request you to please look into the matter as soon as possible as my loan application has been rejected due to this.
                    My loan account no is rub03126c
                    IndusInd Bank customer support has been notified about the posted complaint.
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                      D
                      Deepak_Kataria
                      from Delhi, Delhi
                      Jan 18, 2019
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                      Address: 160062
                      Website: Google QUVIDEO HK

                      Dear sir, my self jarnail singh and i am credit card holder of your bank. My credit card number ending with 9002 had occured a wrong transaction of rs 1100 on 15.1.2019 at 12:22 at google quvideo hk which is basically not made by me because i am not using a smartphone. Besides this, neither my family members nor any other person made this transaction via using my credit card. This transaction is wrongly taken by your goodself. Kindly enquire about this transaction and refund my money of rs 1100 back to me. Otherwise i have left with no option to stop my credit card services.
                      IndusInd Bank customer support has been notified about the posted complaint.
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                        7
                        719958
                        Jan 15, 2019
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                        Address: 999999

                        Dear sir,
                        I have nre, nro a/cs with my family at your opera house branch mumbai.
                        I am doing transaction since year 2008 in shares with my broker. So every time i inform miss geeta yadav, mrs jumanna etc etcto transfer monies by email but since yesterday she asked me to give request letter for transfer monies. Why suddenly? Than all my debit cards were exhausted by atm machine (In st maarten) and i didn’t recd back as it’s upcountry card, and all the time atm machine states it’s stolen card or lost card but i never informed them that i lost my card. Than i filled new form to get back new debit card with pin number about 2 weaks back but till now nothing is done. Due to this i couldn’t sent my daughters college fees in holland last month, couldn’t give bonus to my maids, couldn’t sent monies to my sister in hyderabad who is widow and with no income, but surviving on fixed deposit interestwhich is also gone down. Thus due to not having debit card in hand i can not do any thing and now suddenly they are asking me to give scan copy of request letter for each transfer or transection and do not want to do by email proceedure.
                        So pls help me for this matter otherwise i will close all my accounts.
                        Yours
                        Kamal kapoor
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Jan 15, 2019
                        Updated by 719958
                        Pls check above complian
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                          A
                          Anil. Kumar
                          from Gurgaon, Haryana
                          Jan 13, 2019
                          Resolved
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                          Resolved

                          My contract no. DMD00178C
                          Customer name:-Anil kumar
                          Cab no. :-DL1RTB2408
                          Indusind bank do not deduct its monthly installment against the contract. I always maintain the required amount for the cab installment in my bank account but indusind bank does not deduct it on time and resulting I have to pay the penalty against the late transaction.
                          Please do the necessary proceedings to resolve it. I will not pay the penalty in future.
                          Feb 15, 2019
                          Complaint marked as Resolved 
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 14, 2019
                          IndusInd Bank Customer Care's response
                          Dear Anil,

                          We have forwarded your concerns to our relevant team. We shall revert to you shortly.

                          Thanks,
                          Team IndusInd Bank
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                            S
                            Sarthak Singh Sisodiya
                            from Udaipur, Rajasthan
                            Jan 12, 2019
                            Resolved
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                            Resolved

                            I have not used my account since 2016 and i never received a message regarding the negative balance in my account and when today on 12/01/2019 i checked my account balance it shows a balnace of rs -11806.15 i don't know what to do as i cannot pay such a huge amount for non maintenance of my account. I do want to continue with my account now but i cannot pay 11806 rs to bank. For the non maintenance of my account.
                            Feb 15, 2019
                            Complaint marked as Resolved 
                            IndusInd Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 14, 2019
                            IndusInd Bank Customer Care's response
                            Dear Sarthak,

                            We have forwarded your concerns to our relevant team. We shall revert to you shortly from [protected]@indusind.com

                            Thanks,
                            Team IndusInd Bank
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                              M
                              Manju24
                              from Bengaluru, Karnataka
                              Jan 11, 2019
                              Resolved
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                              Resolved

                              This happened second time with me. I don't know, my husband taken credit card and didn't pay. Bank people will call me immediately for husband is not responding and i will get to know information about is personal or credit card money that time.
                              They are using very vulgar words. They are calling and telling i am keep of my husband. Really worst shame
                              Feb 22, 2019
                              Complaint marked as Resolved 
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 14, 2019
                              IndusInd Bank Customer Care's response
                              Dear Manju

                              We request you to share us your contact details or write to us at [protected]@indusind.com to enable us to assist you

                              Thanks
                              Team IndusInd Bank
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                                S
                                Sols
                                from Chennai, Tamil Nadu
                                Jan 11, 2019
                                Resolved
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                                Resolved

                                I have raised a loan closure request on 21st december 2018, today it's 11th january 2019 that is 20 days since i made this request, i have not received any mail or phone calls regarding my loan closure. I seriously don't understand why it's taking 20 days to close a loan.in other banks it just takes minutes to close. Someone please help me in this regard.
                                Feb 15, 2019
                                Complaint marked as Resolved 
                                IndusInd Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 14, 2019
                                IndusInd Bank Customer Care's response
                                Dear Customer

                                We request you to share us your contact details or write to us at [protected]@indusind.com to enable us to assist you

                                Thanks
                                Team IndusInd Bank
                                Jan 14, 2019
                                Updated by Sols
                                My email address : solomon.[protected]@gmail.com
                                My contact information is :
                                solomon.[protected]@gmail.com
                                Hello,
                                yesterday i was booking my bus ticket on utconline.uk.gov.in. My transaction was failed and the amount was deducted from my account.

                                Thanking you,
                                Raman Kumar
                                [protected]
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                                  P
                                  Prat@123456
                                  from Anand, Gujarat
                                  Jan 8, 2019
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                                  Address: Anand, Gujarat, 388001

                                  Dear sir / madam,

                                  I am mr. Pratik chauhan and working in asia’s largest gear box manufacturing company elecon engineering company limited located in dist. Anand, gujarat.

                                  I have been contacted by indusind executive (Mobile number [protected]) and their nominated person (Mobile no. Mr. Bhadresh - [protected] & mr. Rajiv - [protected]) regarding offer for life time free indusind credit card before 2-3 month. Accordingly i have applied for the same. But surprisingly i have received credit card statement message having charge details of rs.590/- before receipt of physical credit card at my end. However i have already launched complaint against the same vide attached email.

                                  I have received aura platinum credit card around 27-dec-2018.

                                  I have called many times for the same to above mentioned mobile numbers but matter not got resolved. Now i got this email address from internet and need your support in the matter.

                                  I request you to please look in to matter and help us as below.

                                  Option 1 – please arrange to cancel the above mentioned card by considering all outstanding as nil.
                                  Option 2- please arrange to clear all old outstanding by making it zero against above card and assure me that no fixed fees will be charged in future against said card and it will be life time free as far as card annual/bank fees is concerned.

                                  Hope i will get satisfactory solution / response at the earliest.

                                  Regards,
                                  Pratik chauhan
                                  IndusInd Bank customer support has been notified about the posted complaint.
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                                    K
                                    Krishna Kumar Kaliappan
                                    from Salem, Tamil Nadu
                                    Jan 7, 2019
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                                    Address: Coimbatore, Tamil Nadu, 642007

                                    ### of IndusInd credit card has closed ny card without my permission and not responding to the complaints in mail. Also, charged too much in the name of late payment and oveimit fee. ###. I'm too much hurt and distressed because of it. Initially i wasn't interested to get a card at all. I got it because bank people forced me too much and now these people playing games like this. This kind of irresponsible banks must be banned in India. I advise everyone not to open an account at IndusInd at all...
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 12, 2019
                                    IndusInd Bank Customer Care's response
                                    Dear Krishna,

                                    We request you to provide us the complaint reference number along with your contact details to enable us to assist you further.

                                    Thanks,
                                    Team IndusInd Bank
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                                      P
                                      pranaydoshi
                                      from Mumbai, Maharashtra
                                      Jan 7, 2019
                                      Resolved
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                                      Resolved

                                      no due certificate

                                      Address: Mumbai City, Maharashtra, 400072

                                      I had mailed [protected]@indusind.com so many times.They are not providing me No due certificate for the concern card details.There is no proper response from their side.

                                      Credit card Details:
                                      Credit Card No: [protected]
                                      Name : Nilesh Dosh

                                      I have settled all my payments and transaction also surrendered my card.
                                      Still there is no response from the bank....
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