IndusInd Bank Complaints & Reviews

Today my account was hacked and i lost almost 35000 rs. My debit card which i lost 2 years back has suddenly surfaced and someone has used it on steam games.com.

I want to know 1 thing from the bank that why there are no security check done for these sites. They must have got 100 complaints regarding this site. I know coz i have googled it. Why the bank cant curb these things. They dont have a otp required for this site. I think this is very stupid.

Please do the needful. It is my hard earned money.

My three wheeler loan is cleared but noc still not received. I visit regular muzaffarnagar branch consumer finance division for receive NOC but till date no response and give time for after 15 days again and again. But till date not solution for loan paid NOC.
Sir please, it's urgent for me. I request you to kindly issue immediately my NOC.
Thank you.
My loan a/c no-- DUZ00234G
Consumer code- CU4161658br...

I got credit card from indusind bank 6 months back, i made few transactions in first 2 months and paid my all dues before due date but still i received a statement stating with payment dues and fines for late payment. I personally went to bank and asked for clarification on same but no positive response. The next month i got another statement with more penalty and fine.

Tried contacting your customer support no one responds. They disconnect the call in few minutes without even solving my problems.

Even branch managers do the same. I inquired for cancellation of card at one of your banks the person incharge tells me to tear the card and throw in dustbin your card gets cancelled. Well that was so professional.

Im not going to bother calling your bank again for clarifications i have all the proofs of dues paid by me before date. Also i am not gonna pay any fine or penalty.

I was going to the ur atm at zirakpur vip road branch and ur guard having no sense how to talk with a customer. I am the exemployee of indusind most of the time withdrawn my money through your atm but from today onward a guard misbehaving with me so i cannot use your atm further and the same feedback i will share on your all source of marketing so that they all are aware and think to go for use your atm.

We had applied for indusind credit card

Pyaribee janimiya mohammad

Dob-6/1/1965

Address - 203/35, s joshi shaala, jalaram nagar, dindoli, surat-394210

Mother name - khatija bee

Application number - 0012570

Application date[protected]

Agent - siddharth

Number +[protected]

Call verification done

17days has been passed still there is no response, called to customer care, call never connects, no website tracking!! How would we know that card is under process? Or declined??

While booking air ticket through 'gotogate" rs 27547 was deducted from my account without providing otp.

Neither i got tickets. The event was of 14 mar 2019.

I sent a mail to the bank on 16 mar 19 and tried to contact the bank through tele but they kept me waiting and my call remained unanswered. I am presently out of india.
Complaint left unanswered by the bank

Dear team,

Loan has been released directly to showroom without my involvement.

For return of loan amount from showroom to you, this needs to take action by your side.
Speak with showroom people and close this loan as soon as possible, since this is from long pending
Once again i confirming that, i am not going to pay any charges on this

Shravan
[protected]

On...

On march 7th they deducted rs 800 from my account and when called to the customer care they informed me that my salary account has been converted to savings account and i told them that i m still working in the same company and the salary is processed to the same account then how come it has been converted and they promised me that they will refund the amount within 2-3 working days but have not received it yet and more over again on 13th march they deducted the amount of rs.115.
So i just want it to be refunded as soon as possible.

I tried to withdraw money 500rs from your bank atm placed at beracka road near abinaya gym using union bank of india debit card. It shows transaction successful but i didn't receive my money. I received message stating amount debited from my account. Please refund my amount as soon as possible.
My union bank card no [[protected]]
Name - savithri k
I have no transaction slip.
Please do the needful.

On around 22nd of february i have called and requested indusind bank for an settlement amount for my credit card as i am always paying the minimum amount and not able to pay the complete amount. I though to close the account once in for all. The day i placed a request i have to pay around 78k rupees which was outstanding amount. They took my contact details and said will call me within 2-3 days which was a lie

Now after 5-6 days i did not got any update from indusind and called them and then they said, the settlement is denied.

Now because of their delay i have to pay 84k which is the outstanding amount now.

I send an email to the head. [protected]@indusind.com

Again 5 days passes by i did not receive any response.

I send an email again to nodal. [protected]@indusind.com they again took around 10 days just to confirm the settlement is denied.

Through out this process i did not receive any resolution and it bring only pain and now i have to pay additional 6k just for there delayin response.

And why i am not ellie bless for an settlement amount, i have already confirmed that i am fine with it if my credit acore or cibil gets affected.

But indusind does not seems to give a damn about my situation.

I am hoping you people will be able to help me best in this critical scenario.

Hoping for a best response.

Regards,
Raihan shah

We have availed car loan from indusind bank faridkot, in july 2018. We told them we will lose the loan withjn months but they didnt disclose us preclosure charges. Now when we inquired about amount to close the loan on 14 and 15 of feb 2019 to close the account., emploees asked us to close the loan after deduction of emi on 18 of feb. We agreed. But surprised to know the ney amount increased by 3700 and also we were asked to pay 3 percent preclossure charges. I sent many emails to customer care, reach us, nodal office but all in vain. We want to close the loan but without preclosure charges and 3700, which are increased due to wrong statement made by emplyees.
Really we are much harrased.
In hope of professional respnse
Thank you

Had signed up for the credit card xxxx xxxx xxxx 1000 against the promise made by the sales executive that the card is lifetime free.

But i have been charged 999 + gst for joining and annual fee.

Kindly cancel my card if you cannot keep your promise of keeping the card lifetime free.

Had signed up for the credit card xxxx xxxx xxxx 1000 against the promise made by the sales executive that the card is lifetime free.

But i have been charged 999 + gst for joining and annual fee.

Kindly cancel my card if you cannot keep your promise of keeping the card lifetime free.

Contract number : TTJ00636L,
ECS not activated in bank side but I provided all necessary documents, now bank representative forcing me to pay due by cash mode, . And late payment charges also added.
This situation is annoying, how to face this problem. Can i pay by cash or wait for ECS to activate by bank . Almost 3 months due pending . Clear my problem stated above .

Dear sir

I very much regret to say that i had requested for closing my account approx 2 years back and today i suddenly got mail that my account is negative then

I knew my account is still active and they are adding charges for non maintenance or whatever.

But the problem is-
If i had inform to close my account why banking team didnt respond on time and suddenly sending mail about negative balance.

Mail says it 500rs negative and in indusmobile app showa my ac balance is negative 13411 +

I would like to inform the bank that i will never pay any amount for this fraud and if account is working why didn;t they inform earlier.

This is their responsibility to inform the customer about account information.

When i was using indusind bank debit card, bank deducted lots of amount without any reason and when i verified their customer shows term and conditions apply which is not fair.

We are middle class familiar and we are already handling struggle to care me and my family but the indusind bank giving unexpected of such thing!

I request to see this matter and close my account.
If there will be no solution i will highlight my problem on social media!

An agent of indusind bank account came to my home and open my account on all mis committment information and opened my account by cheque for rupees 20000/- and tld there is no conditions in this account for any maintenance and others activities.

I have frustrated plz resolve my issues!

Hello, i finance a honda aviator from indsind bank. I have clear all my loan amount dues for the same but till date bank not provide my no objection certificate to clear the further documentation. I am in regular follow with bank representative in silchar indusind bank branch in assam of two wheeler. But he is providing me time next and next. Kindly help me in this regard.

I received a call from form indusind bank offering me credit card based on my existing credit card, free of any charges. Now i received the credit card in late february 2019. Yet to receive the pin and on 4th march 2019 i have got a message demanding rs.1178.82.

To top it, the indusind bank refused to take my call stating that they have no time and that i should use ivrcl or some other mode.

I want the charges reversed and card cancelled.

They didn't notify me, only, when i logged in to net banking, saw that my a/c is in negative, contacted customer care - was informed, these are ecs return charges since 2017 till date. Why wait for 2 yrs and charge rs. 34, 385 & despite paying so much, a/c is still in negative rs.6733.95. Close the a/c or i will commit suicide, can't pay more money.

Our concern is with regards to Third party transfers of 2010-11 against our subjected account. In-spite of submitting all the relevant documents to the bank longtime back we are still struggling to clear the below mentioned transfers.
SB no. - 8478295 Inv 035 dt: 18.05.2010
SB no. - 8629930 Inv 039 dt: 05.07.2010
SB no. - 2670001 Inv 044 dt: 07.10.2010
Now they have come up with an excuse saying that you need to arrange the clearance from the party confirming the transfer from third party. That too after so many years and continous chasing and worst is when the deadlines are very near now. Post that there are heavy penalty clauses. We are not default at all.
We request you to kindly look into the matter on a very urgent basis. We do not have much time left as the local bank officials at Station Road, Jodhpur Branch (IFC - INDB0000026) where we have our account is not a place to seek any kind of cooperation or support.
Below attaching few documents of the bank receipt of the year 2010 against above shipping bills.

Credit card application
2018104
R shashidhar reddy
As i got a call from indusind bank customer care and told i have a pre-approved credit card, after they sent
A executive to my home for document collection on 16 february. They told there will be no verification card will be getting by 10 days
On 21 a executive called me at 1pm for verification he told that he reaches my office by 15 min. I told to come before 3:30 i waited for upto evening and called him back he told i will tomorrow.
I have waited till date no person came or called me..
I called that person he is telling other person will come
I have mailed same thing topremium. [protected]@indusind.com. They told to contact the executive and application is in progress
Now i called customer care they are telling card got cancelled..

Who told to call me for credit card
And what is the verification process??
I have paid almost 50 emis of loan to indusind bank since 2015 and upto january 2019
Without cheque bounce
Now card got cancelled is it my fault
If effects my cibil who is responsible for this
Is this kind of verification will be done

I think i could have taken loan from other bank so i could get better options of cards and loan..

Seriously i have suggested other friends to take indusind bank loan but i only got problem

I need clarification
Thanks

I have been lied to regarding upgradation of my existing card by your executive. I paid 5000/- which was supposed to be retruned to me in the form of mmt voucher. The executive told me 10 times that i can use it for flight booking he never mentioned the hotel. Now when i am asking the customer care for clarity since i wont be able to use the voucher for premium hotel. No one is responding to my concern. I request you to look into it since i would have never paid the money if i woukd have known that it is only for hotel. Lyung and not answering to the concerns of the custoner is not a solution. I want my amount to be refunded.